Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

39,694 verified ratings

39,694 Ratings, 22,781 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 8, 2026
Excellent care.

Jan 7, 2026

Jan 6, 2026

Jan 6, 2026
Excellent Doctor.

Jan 6, 2026
Excellent physician

Jan 5, 2026
Excellent doctor

Jan 4, 2026

Jan 3, 2026
Great service

Jan 3, 2026
Very helpful

Jan 2, 2026
Good person and doctor.

Jan 2, 2026
Dr. Keefer always takes whatever time necessary to address my concerns. Also, she directs her attention to me and not to whomever accompanies me.

Jan 2, 2026
Christine is just IT.

Jan 2, 2026
She’s very attentive and thorough and encouraging

Jan 2, 2026
She’s very thorough always encouraging

Jan 2, 2026
Listen and answers my questions and concerns.

Jan 2, 2026
Very helpful

Jan 2, 2026
very knowledge, caring physician

Jan 2, 2026
My mother-in-law has seen Christie Phillips before and had excellent care. We were grateful to be able to schedule my mother-in-law for an appointment Dec. 31 (same day as an appointment was requested). She was thorough, kind and helpful. Dr. Benton is my mother-in-law's primary care physician. He is excellent! We are grateful my mother-in-law is a patient in such a good practice.

Jan 2, 2026
Very knowledgeable and caring, Listens carefully and responds directly, seems to be technically "with it"

Jan 2, 2026
Dr. Seger, always listens to my concerns and helps me get better. A wonder caregiver.

Jan 2, 2026
He's a good doctor

Jan 2, 2026
She's great

Jan 2, 2026
Good care from Dr D.

Jan 2, 2026
Dr SPECHT and his staff

Jan 2, 2026
I have been recommending Dr. John whom I like very well.

Jan 2, 2026

Jan 2, 2026
Very professional

Jan 1, 2026
she listens well and supports you.

Jan 1, 2026
Very pleasant and down th earth.

Jan 1, 2026
I love Heather. she is attentive and very informed. She always acts like she has all the time for me.

Jan 1, 2026
Dr. Lundy is very personable and professional.

Jan 1, 2026
He's very thorough

Jan 1, 2026
He ask the right questions and makes sure we understand any issues.

Jan 1, 2026
always makes sure issues discussed and any concern dealt with

Jan 1, 2026
I feel very comfortable asking my questions

Jan 1, 2026
He (and his two assistants) were personable, and knowledgeable, and helpful.

Jan 1, 2026
she’s a good doctor very attentive.

Jan 1, 2026
He listens to what you have to say. Does not rush to get you out of the office.

Jan 1, 2026
Dr. DeSchepper is fantastic, extremely caring in every way about your health and what is going on in your life. He never, ever rushes through your appointment with him. He truly cares about you and your family. I couldn't ask for a better doctor. He is not only my doctor, but I consider him to be my "trusted friend", as well. I will be 80 on 8/1/26 and I am so happy that he is much younger than I am so he will be here for me until the day I pass away. He is just absolutely amazing and the Franciscan Physician Network, St. John should be very grateful to have such an incredible doctor in their employ. I have very often recommended him to my friends. My family members live in Kentucky and Georgia and my husband passed away on 9/11/25 after spending 7 1/2 years in a nursing home for Alzheimer's. They all would still be having him for their physician if they lived in this area.. Their physicians do not even compare to Dr. DeSchepper and his care for his patients. I am so truly grateful and blessed to be such a well-cared for patient of Dr. DeSchepper. Please make sure you pass along this comment to him.

Jan 1, 2026
She is very thorough

Dec 31, 2025
Great attitude

Dec 31, 2025
She is patient, kind and listens.

Dec 31, 2025
I have suggested her to many of my friends. She is very knowledgeable and patient. I have compromised hearing and she is very sure that I understand her.

Dec 31, 2025
She’s personal and friendly and knowledgeable.I feel well taken care of.

Dec 31, 2025
She is clear and precise when giving advice, professional on all levels and a very personable individual. Very easy to talk to and takes her time when answering any questions or concerns of the patient.

Dec 31, 2025
Very thorough, professional and also very friendly. I have been seeing Jackie for approx. 15 years.

Dec 31, 2025
Excellent physician, engaging bedside manner that I would definitely recommend to my family members

Dec 31, 2025
Because she is very Caring and takes her time with me, and listens to me..Such a Nice Lady .

Dec 31, 2025
Dr. LaRoche and her staff are remarkable. I saw Dr. LaRoche on 12/30/2025 because I have not been sleeping well after losing my youngest son and then my husband. Dr. LaRoche took the time to listen to me. She then prescribed me a new medication. I would recommend Dr. LaRoche to anyone that is seeking a family doctor.

Dec 31, 2025
She's a very professional and very interested in your health. A very nice person and doctor.