Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

42,940 verified ratings

42,940 Ratings, 24,886 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 23, 2026
She was very knowledgeable of my concern and explained in a way I could understand.

Oct 23, 2026
Caring Doctor and is detail oriented.

Oct 23, 2026
Very Polite and knowledgeable

Oct 23, 2026
She was just too good and she understood all my issues very well.

Oct 23, 2026
She was nice and thorough

Oct 23, 2026
Very personable, didn’t feel rushed.

Oct 23, 2026
she is great.

Oct 23, 2026
Knowledgeable, friendly, no rush caring attitude

Oct 23, 2026
He always answered my questions

Oct 23, 2026
Ellen was kind, caring and thorough

Oct 23, 2026
She is very pleasant and knowledgeable

Oct 23, 2026
Please see above. Also, she took time to get to know me.

Oct 23, 2026
Dr.Sim is fine phys,even a better person.

Oct 23, 2026
Kind, knowledgeable and friendly

Oct 23, 2026
Dr. Keefer is attentive and gives sound advice and recommendations. Her bedside manner is among the best I’ve experienced, and I highly recommend her.

Oct 23, 2026
Very clear communication

Oct 23, 2026
Very nice guy seems to really concern himself with my stuff going on

Oct 23, 2026
Dr Molina and his team are the best !

Oct 23, 2026
She seemed to know what she was talking about

Oct 23, 2026
Dr. Tan is pleasant and always asking how u and family are doing. Seems to care about his patients well being.

Oct 23, 2026
She listens to any issues you may be having and is very thorough in her evaluation and going through your health history.

Oct 23, 2026
She is the very best example of a caring physician. She is super smart and great at listening. My pre-visit anxiety melts away as soon as she steps into the room.

Oct 23, 2026
I feel like she takes plenty of time, encourages my questions, and answers questions to my satisfaction. Dr. Othersen is aggressive in making sure I get my tests and necessary tasks completed. (I need that)

Oct 23, 2026
He is THE BEST! Always so attentive and friendly and thorough and he just obviously CARES. I am not a number being moved through a large Franciscan network....I am a patient who needs his expertise and care and he delivers everytime. Truly the best!

Oct 23, 2026
Very caring and easy to talk with

Oct 23, 2026
He is friendly, very courteous and takes his time with you. Listens to you and researches the best treatment for you.

Oct 23, 2026
She seems like she care for her patients

Oct 23, 2026
Thorough...communication....

Oct 23, 2026
Very thorough, extremely pleasant and helpful.

Oct 23, 2026
They are through and asked and for what is there a anything asked to help you!

Oct 23, 2026
Dr San Juan is wonderful, listens to any and all concerns and questions.

Oct 23, 2026
He listens to your concerns & offers his recommendations. He takes the time with each patient. You never feel rushed.

Oct 23, 2026
He’s attentive, asks questions and will spend whatever time’s necessary to answer questions.

Oct 23, 2026
Very thorough with my inquiries

Oct 23, 2026
She is a good listener, and thinks carefully before making her recommendations. She comes across as exceptionally trustworthy.

Oct 23, 2026
30 years going to doctors, by far the best experience I've ever had.

Oct 22, 2026
Because she take the time to ask and answer questions when you see her. Very caring Dr.

Oct 22, 2026
Dr. Houston is an excellent physician.

Oct 22, 2026
Great follow up, cares about the patient, provides solutions and goes very deep with the solutions, She always listen and provides the best outcome. My wife and I see her and she is great.

Oct 22, 2026
Was very thorough with the exam.

Oct 22, 2026
Everything was professional and complete

Oct 22, 2026
Jackie is very caring and kind

Oct 22, 2026
Listens and provides good advice and care.

Oct 22, 2026
Easy to work with. Knowledgeable and caring. Listens to you before making suggestions

Oct 22, 2026
She's the best.

Oct 22, 2026
Becky is always ready to listen and offer medical and personal advice.

Oct 22, 2026
She listens. She remembers issues with my spouse and asks about him. She truly cares.

Oct 22, 2026
He is very knowledgeable and listens to what I had to say.

Oct 22, 2026
The doctor listened, provided options, but never pushed something unless we were both agreement.

Oct 22, 2026
The doctor was very professional