Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

43,176 verified ratings

43,176 Ratings, 24,746 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 29, 2026
Great doctor.

May 27, 2026

May 26, 2026

May 26, 2026
Excellent customer service

May 25, 2026
great care

May 23, 2026
Very nice.

May 22, 2026
Great Doctor!!

May 22, 2026

May 22, 2026
great doctor. listens to your questions answers everything. most caring doctor that I have ever met.

May 22, 2026
She listens to you and that helps a lot. She doesn’t make me feel dumb and she answers my questions

May 22, 2026
VERY knowledgeable, listens to my medical concerns, gives options for treatments

May 22, 2026
She’s awesome

May 22, 2026
She takes her time to explain what’s going on and what needs to be done in order to heal

May 22, 2026
A pleasant provider, well organized and knowledgeable. She sought to seek out pertinent information and details of my health history and performed a competent physical exam. She listened and provided a treatment plan to effectively manage necessary concerns for establishing a new patient primary care relationship.

May 22, 2026
She was very thorough with my health needs.

May 22, 2026
She's thorough and very friendly, and takes time to hear all my input along with her own.

May 22, 2026
I have never had a more thorough check up in my life. Alexa did not leave any stone unturned. You could tell she actually cared for her patients!

May 22, 2026
She was my dr before then left that office. When I found her at Franciscan I made an appt.

May 22, 2026
Dr. Cosgrove is an excellent doctor. He listens to my concerns and really works to include me in my care plan. He’s approachable and despite having many patients, he never makes me feel like he’s in a hurry. He is thorough and explains everything in a way I can understand so I can make informed decisions.

May 22, 2026
She was fabulous, caring, supportive, answered all my questions, warm and understanding

May 22, 2026
likable and will listen to concerns

May 22, 2026
Nice and easy to talk to. Knows her job. Well. Very thorough.

May 22, 2026
Very nice person

May 22, 2026
I feel like she cares about her patients.

May 22, 2026
I have recommended him several times.

May 22, 2026
She is concerned about whatever ailments we need to discuss

May 22, 2026
Good listening skills. Not ready to change what’s working.

May 22, 2026
I really like Kayla. She is very attentive to questions and concerns!

May 22, 2026
Have only met with the doctor a couple times now, and my initial reactions are positive.

May 22, 2026
Professional, great communicator, willing to work with me as to my timeline and concerns

May 21, 2026
Rachael is great. She's easy to talk to, listens, and makes lots of thoughtful recommendations to improve physical and mental health.

May 21, 2026
I appreciate her willingness to listen to any concerns I have and value her listening to my input.

May 21, 2026
Same reason I said in the other survey question he renewed my faith and doctors and I found a lot of good doctors here so it's not just doc Jones he's the best out of all of them I'm waiting to see how the cardiologist does the dermatologist I went with isn't in your network but she's she's incredible too I tried going to one in your network and he was just a jerk think he spent a whole 10 seconds with me and took my 30 bucks and let me go didn't check anything or well that's neither here or there he's just an idiot

May 21, 2026
I already have recommended to my family.

May 21, 2026
As above. She sets the model for all the staff!

May 21, 2026
He takes good care of me and concerns of my health so I gave him a 8

May 21, 2026
Great doctor. Has compassion considerate and a great human being

May 21, 2026
She listens and shows concern for her patients.

May 21, 2026
Dr Houchens has never disregarded me or my concerns, or blamed them on my weight. She is caring, and genuinely cares.

May 21, 2026
THOUROUGH AND KNOWLEGABLE

May 21, 2026
Dr. Simantirakis was thorough and current with medical status.

May 21, 2026
he is always concern about your health

May 21, 2026
He is so thorough. He's direct and to the point, with a kind demeanor. I always say I hang my head when I come in, if I didn't follow up with what he wanted and he is so kind .

May 21, 2026
I LOVE Dr. Branch's approach to care. She is very relatable, professional and thorough.

May 21, 2026
Wonderful, caring doctor

May 21, 2026
Helped me avert diabetes

May 21, 2026
She is caring and helpful

May 21, 2026
All of the staff are nice and were able to help me with my needs. Definitely will recommend family and friends.

May 21, 2026

May 21, 2026
Great personality and very attentive during visit