39,552 Ratings, 22,793 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 24, 2025
Lisa Ann Turner , NP, MSN, RN, FNP-BC
excellent provider.
Dec 23, 2025
Very satisfied!
Dec 22, 2025
Awesome.
Dec 21, 2025
Great doctor.
Dec 19, 2025
He listens and cares.
Dec 19, 2025
She listens, gives feedback to questions and concerns and seems to be very enthusiastic about her profession. You dont get the feeling she is just checking boxes during a visit.
Dec 19, 2025
I have been a patient for 5 years and have been made to feel they appreciate me as a patient. When I come in they call me by my name and are updated on my history. I know I am one of many but am never made to feel that way. Rebecca stays updated on the newest medications and treatments available. She is exceptional in treating me and has a great bedside personality. Her follow-up is great.
Dec 19, 2025
She takes the time with me. She also rescheduled my appointment to see me during a busy schedule time for my wife
Dec 19, 2025
caring, efficient, listens to me
Dec 19, 2025
Listens to you
Dec 19, 2025
Dec 19, 2025
She was nice and easy to talk and answered all of my questions! Gracie was also so sweet and kind!
Dec 19, 2025
She listens carefully to what my concerns are and promptly acts on them.
Dec 19, 2025
Very caring physician. Thoughtful, intuitive, through. I never leave thinking my visit was incomplete.
Dec 19, 2025
Professional and took the time to go over everything.
Dec 19, 2025
Very kind and attentive. Seemed to genuinely care about me and wanted to help
Dec 19, 2025
Listened to what I was saying and answered my questions
Dec 19, 2025
Excellent knowledge, caring, easy to talk to her.
Dec 19, 2025
Her enthusiasm is encouraging and welcomed. I’m happy she has chosen Crawfordsville for her practice.
Dec 19, 2025
She’s always courteous and always listens to my concerns. She explains the treatment plan thoroughly. I feel confident in her assessments of my health care too, a vital element.
Dec 19, 2025
Knowledgable, good bedside manner,
Dec 19, 2025
He allows you the time needed, he listens, and has the respect of you as a person.
Dec 19, 2025
Amazing experience will recommend to my friends and family thank you for a great experience.
Dec 19, 2025
She was nice and friendly, took care of my needs.
Dec 19, 2025
Jim is very knowledgeable and takes time to listen to your concerns
Dec 19, 2025
Very down to earth doctor who takes the time to listen to you.
Dec 19, 2025
Easy to talk to, answers questions, makes suggestions for a good life.
Dec 19, 2025
Takes time to listen to the patient and is thorough
Dec 19, 2025
great doctor and Loyola Grad!!!
Dec 19, 2025
Dr Othersen is professional, knowledgeable and friendly.
Dec 19, 2025
Dr Averill is always attentive, and very thorough! He explains things to you so you can understand them, and you know what to expect next! He has a great bedside manner! He and his assistant Jacob are very professional!
Dec 19, 2025
Good listener, explains well
Dec 19, 2025
Caring Considerate Nice Kind
Dec 19, 2025
She always takes good care of me and has my best interest at heart. Patricia is the best!
Dec 19, 2025
Professional....listens and cares for patient
Dec 18, 2025
She’s amazing
Dec 18, 2025
She was very nice and thorough with her questions.
I felt really comfortable.
Dec 18, 2025
Easy going listens and professional.
Dec 18, 2025
Very friendly seems he understands what it takes to be a good doctor patients.
Dec 18, 2025
She is very thorough with her examinations and constantly questions you to find out all she can about how your feeling and having any problems
Dec 18, 2025
Care
Dec 18, 2025
Dr. Houchens listens and tells me what I need to hear. She has been very thorough in making sure I am taken care of.
Dec 18, 2025
Sh cares
Dec 18, 2025
She is very caring and willing to listen even though she wasn't my normal physician. Seems to be very thorough
Dec 18, 2025
I had to see Dr. SanJuan this time because she was called into a meeting at the same time I had my appointment. However, I would still recommend her for her friendly and professional demeaner.
Dec 18, 2025
Takes his time, listens. Follows up.
Dec 18, 2025
Excellent office staff and very efficient. Dr Keefer was wonderful…thorough, thoughtful, and very bright.
Dec 18, 2025
She listens to you (very important). Don't feel rushed. On time. Good explanations.
Dec 18, 2025
She was very informative and listened to my concerns.
Dec 18, 2025
She is a very good Doctor