Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

43,019 verified ratings

43,019 Ratings, 24,918 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 30, 2026
Great Doctor

Oct 30, 2026
Kind, attentive and informative.

Oct 30, 2026

Oct 30, 2026
I have absolute faith in Dr Houchens.

Oct 30, 2026
She's very pleasant and knowledgeable and takes the time to cover all my health questions!

Oct 30, 2026
She’s great! Very thorough and caring!!!

Oct 30, 2026
Very knowledgeable and willing to listen

Oct 30, 2026
Friendly. Personable.

Oct 30, 2026
Dr. Surburg listens carefully to what his patients are saying and answers all questions that arise. He offers good medical advice and offers options for follow-up treatment and potential follow-up appointments. He truly listens!

Oct 30, 2026
He is up to date on what medical improvements are available for patients. He is very efficient in taking care of scripts. Most all He is understanding and compassionate

Oct 30, 2026
Best doctor I have ever had in my 78 years. Friendly, compassionate, knowledgeable person who takes the time to listen and treat your ailments.

Oct 30, 2026
Very good dr.

Oct 30, 2026
Listens to issues & clarifies any confusions. Very pleasant .

Oct 30, 2026
Dr. Bittner is awesome. She listens to my concerns, answers any questions I may have and is very thorough. She is very helpful, polite, caring and supportive throughout my visit.

Oct 30, 2026
Dr. Giricz takes the time to listen and evaluate patient concerns.

Oct 30, 2026
Dr Averill was a good listener, empathetic and able to offer a variety of of treatment options for me.

Oct 30, 2026
Dr. Rice was kind and attentive, and his valuable insight made the visit a positive experience.

Oct 30, 2026
Listens..professional care..

Oct 29, 2026
Dr. Champion, has been my Doctor for several years. Doctor Champion is a very professional, and thorough physician. Dr. Champion reviews my file, procedures, takes the time to ask me how I'm doing, and asks if I HAVE ANY QUESTIONS .

Oct 29, 2026
She is always very thorough with you and always takes the time to help you in anyway and she explains things

Oct 29, 2026
She took time to answer all my questions and concerns. She was very attentive and thorough

Oct 29, 2026
Intelligent, sensible, and empathic care.

Oct 29, 2026
Dr Smock listens so well, is able to explain options and inspires confidence because she is so knowledgeable.

Oct 29, 2026
Dr Smock is very friendly and efficient in seeing and treating my ailments.

Oct 29, 2026
Dr Massoumi has the skill, experience and demeanor to work with all patients and make them feel they special. He works to heal

Oct 29, 2026
For the same reason I valued my visit with him.

Oct 29, 2026
Dr. Elzinga was very caring and easy to talk to.

Oct 29, 2026
Painless and quick without inconvenience.

Oct 29, 2026
REBECCA PULLYARD IS AN EXCELLENT PROVIDER; OFFICE STAFF IS ALWAYS KIND AND HELPFUL.

Oct 29, 2026

Oct 29, 2026
Very easy to talk with. She listens and answers questions.

Oct 29, 2026
Genuine, compassionate, didn’t rush me out

Oct 29, 2026
He has been the best GP that we have had in years

Oct 29, 2026
Selena takes her time with me as a patient. She is thorough and genuinely concerned about my health issues.

Oct 29, 2026
Good personality and not bashful about showing it.

Oct 29, 2026
they do a very good job and are very nice

Oct 29, 2026
She was very informative

Oct 29, 2026
He is caring-helpful and always gives wonderful advice.

Oct 29, 2026
Tana Kish is so nice, intelligent and just a pleasant to be seen by. She has a great memory of our last conversation from a year ago and genuinely listens. Great job again!

Oct 29, 2026
She listened well, and also gave me good suggestions about vaccinations, and getting a colonoscopy.

Oct 29, 2026
Straight shooter, easy to talk to.

Oct 29, 2026
Took time to listen

Oct 29, 2026
Overall just a pleasant experience.

Oct 29, 2026
I just did in response above. She is great.

Oct 29, 2026
Because she is a very fine position.

Oct 29, 2026
I’ve known Wanda for a long time as a nurse practitioner and she’s top-notch. She’s a very real person and I respect her greatly

Oct 29, 2026
She takes her time and really listens.

Oct 29, 2026
Excellent patient interaction. Takes time & listens. Does not push meds, looks for alternative solutions and gives patient time to make adjustments before medications.

Oct 29, 2026
Wonderful doctor. Takes care to explain things and make sure we understand.

Oct 29, 2026
He always listens to my concerns and always replies to my concerns via my chart requests.