Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

39,861 verified ratings

39,861 Ratings, 22,782 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2026

Jan 22, 2026
Excellent Doctor!

Jan 22, 2026
Very professional

Jan 21, 2026

Jan 20, 2026

Jan 20, 2026
Great doctor

Jan 19, 2026
Excellent care

Jan 19, 2026
Good experience.

Jan 19, 2026

Jan 18, 2026
very professional

Jan 17, 2026
Great Doctor!

Jan 16, 2026
VERY FRIENDLY DR AND KNOWLEDGEABLE

Jan 16, 2026
Sympathetic doctor

Jan 16, 2026
I have, my sister now sees him

Jan 16, 2026
Very personable and knowledgeable.

Jan 16, 2026
He is a very caring doctor who goes the extra mile to help you with your health problems.

Jan 16, 2026

Jan 16, 2026

Jan 16, 2026
Super nice and in/out

Jan 16, 2026
Dr. Rau responds to questions and concerns. He takes time to answer questions and is very proactive.

Jan 16, 2026
Erica was thorough, listened and took time with me. She answered all my questions and gave me options and was very informative. Erica is very personable and kind. I felt comfortable and heard.

Jan 16, 2026
Dr. Othersen either runs on time or early and listens to what patient would like to do

Jan 16, 2026
Knowledgeable great bed side manner

Jan 16, 2026
Best sports dr I have been to

Jan 16, 2026
Professional. Friendly. Caring. Outstanding!!!!

Jan 16, 2026
It's all because of the doctor

Jan 16, 2026

Jan 15, 2026
Polite informative and to the point about the care needed.

Jan 15, 2026
She takes her time. Answers all my questions. Does not rush!

Jan 15, 2026
Dr Jones is thorough and very knowledgeable. He listens to his patients and explains his plan for care. Dr Jones is friendly and has a very caring nature.

Jan 15, 2026
He is sincere and compassionate. Always helpful and understanding. I trust him and appreciate Dr. Jones.

Jan 15, 2026
Kind courteous caring listener to determine my need Wonderful care and explanation for a mortifying embarrassing issue

Jan 15, 2026
She was professional and the care was great!

Jan 15, 2026
Dr. Dana is the best I have ever had.

Jan 15, 2026
My doctor really took the time to talk and figure out a plan for me

Jan 15, 2026
On numerous occasions, she needed to send to other entities information about my health and well-being, such as, having my drivers license renewed because of my age and renewing my handicap parking privileges. She is patient and very thoughtful.

Jan 15, 2026
Truly enjoyed meeting her and beginning my health journey with such kind, compassionate, and informed care.

Jan 15, 2026
Very through and kind

Jan 15, 2026
Dr. Hekman is a physician who cares about your whole health; mind, body and soul. He is a delightful person and every time I see him it’s like seeing an old friend. He genuinely wants to know about you and how he can help your health journey.

Jan 15, 2026
Appears competent and has a desire to help people

Jan 15, 2026
Jaclyn is a very compassionate provider. She appears to really like what she is doing. She is a true asset to Franciscan.

Jan 15, 2026
Very sociable. Listens to what u have to say.

Jan 15, 2026
Recommended great discussion for meeting with Dr. Morris!

Jan 15, 2026
Dr. Aslam has held my hand through the journey of my medical issues. She is understanding and thorough. She follows up with care and compassion.

Jan 15, 2026
I feel she listens to my needs !

Jan 15, 2026
I love her. She’s very nice and understanding

Jan 15, 2026
I feel that information given was incomplete at best. I knew that a change to medication was discussed, however, I was not verbally informed of what the change would be. I was able to obtain that information via my chart.

Jan 15, 2026
Takes time to explain things and really make sure you are ok. Phenomenal bed side manner and very patient with questions and concerns

Jan 15, 2026
He came across as competent and willing to accommodate the patient.

Jan 15, 2026
Best doctor ever!