Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

43,267 verified ratings

43,267 Ratings, 25,201 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 12, 2026
Dr. Champion has a holistic approach to her patients. She is caring, she explains the "why" she is ordering tests and medications. She makes me feel part of the decision making. She is a truly wonderful physician.

Jun 12, 2026
Professional, caring, takes time to address any issue.

Jun 12, 2026
She’s nice and efficient.

Jun 12, 2026
seemed nice and knowledgeable

Jun 12, 2026
He is one doctor that really cares about his patients and will sit and talk to you and explain everything. He actually includes you in his treatment plan and asks :What do you think". He is not pushy and has always guided me in the right direction for my medical care.

Jun 12, 2026
She now’s her Job

Jun 12, 2026
As I previously mentioned, Ms. Ottenweller showed so much kindness and compassion, made me know she really cared about me.

Jun 12, 2026
Excellent nurse practitioner

Jun 12, 2026
She's down to earth, easy to discuss my health, and gives solid advice.

Jun 12, 2026
nice and do what you ask

Jun 12, 2026
Amazing physician, listens to you and takes time to address your concerns.

Jun 12, 2026
Care, concern and follow through.

Jun 12, 2026
I appreciate his friendliness and willingness to listen.

Jun 12, 2026
He understands my health issues and is very compassionate and easy to talk with and understand.

Jun 12, 2026
The best Doctor ever

Jun 12, 2026
She is always fun to talk to. She saved my life with a physical and prostate exam.

Jun 12, 2026
Very professional and listened

Jun 12, 2026
He is very good doctor!

Jun 12, 2026
Good man and doctor.

Jun 12, 2026
I’ve had her for awhile as my GP but my experience yesterday was horrible. I was actually early for my appointment but when she came in the room she reprimanded me for being late. Then said she really shouldn’t even see me. Was very rude and unprofessional and had no reason to be that way. I have heart issues anyway and this caused me anxiety. The nurse and front desk both affirmed I was not late. Very disappointed someone in her position acted this way. My niece was in the room as well and witnessed everything. We were both in shock as no patient should ever be treated this way.

Jun 12, 2026
She listened to what I was saying and explained what she was going to prescribe for me and how to take it.plus what to do if I had an emergency .

Jun 12, 2026
She really listens

Jun 12, 2026
She is the best, she really listens and takes the time to discuss things with me and makes sure I understand everything.

Jun 12, 2026
He has all his patience that enters at heart He tries to help you with whatever problem you have.

Jun 12, 2026
He is concerned with my well being and listen to all my concerns

Jun 12, 2026
Very courteous and professional work. She takes the time to listen to me and doesn’t hurry you along like some places do. I am very happy with the service I get.

Jun 12, 2026
She is awesome.

Jun 12, 2026
Beverly is the best Doctor I've ever had! She listens and answers all the questions you have. She's just a joy to be around! Thank you Beverly!

Jun 12, 2026
He’s a great dr

Jun 12, 2026
He's the best! I moved with him from his Olympia Fields office

Jun 12, 2026
Very knowledgeable, informative and empathetic

Jun 12, 2026
He is friendly and professional, listens.

Jun 12, 2026
She always listens and is an excellent diagnostician .

Jun 12, 2026
Know her patients and gives helpful information and takes her time so you don’t feel rushed

Jun 12, 2026
Dr. McCleerey is a fantastic doctor. He always takes the time to listen and works with you on manageable solutions.

Jun 11, 2026
Excellent communication and listening skills

Jun 11, 2026
Great doctor.

Jun 11, 2026
I’ve only been seeing with Sarah a small handful of times going into this year, and she has been nothing but friendly informative with any of our health and medicine questions

Jun 11, 2026
I know how important good medical advice is and I would recommend Dr. Elsherif to all of my family and friends, knowing they would get the best care available.

Jun 11, 2026
she saved my life

Jun 11, 2026
I very much enjoyed meeting Dr. Hekman. He was considerate and talked through my history in depth. You could tell he was extremely knowledgeable and easy to talk to. Glad I made the switch to Dr. Hekman

Jun 11, 2026
Listens to my concerns. Great patient care

Jun 11, 2026
NP Jackie listened to my concerns and gave me instructions on how to proceed. I appreciate her taking the time to listen.

Jun 11, 2026
She is very personable and listens to your needs

Jun 11, 2026
experience and good patient interaction

Jun 11, 2026
Thorough and personable

Jun 11, 2026
Warm and supportive – – and highly professional and competent

Jun 11, 2026
Friendly ..knowledgeable..listens..caes

Jun 11, 2026
She takes the time to listen and explains things very well.

Jun 11, 2026
She was very sweet, was honest with me and gave me helpful tips and referrals. Excited for our followup