Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

39,601 verified ratings

39,601 Ratings, 23,142 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 23, 2026
She’s the best!!!

Jan 23, 2026
Super helpful and nice

Jan 23, 2026
Always the right advise

Jan 23, 2026
Always efficient, to the point and understands my needs and what's needed.

Jan 23, 2026
Always very attentive and excellent bed side manner. She’s a great doctor!

Jan 23, 2026
Listens and then replies

Jan 23, 2026
Like I said she takes time and never seems rushed. She makes sure I understand.

Jan 23, 2026
He takes the time to answer my questions and will always do what he needs to do to find out what is going on with you.

Jan 23, 2026
He was nice and polite and I am recommending him to my Son

Jan 23, 2026
Cecilia Capes is well versed and is deeply committed to the care and treatment of her patients. She spends as much time as is necessary to diagnose and explain any recommended treatment. She is as good as they get.

Jan 23, 2026
It was my first doctor visit with Dr. Aslam, and my experience was an excellent one. The doctor listened, examined me, and looked in her charts to make sure all is well with my health. Dr. Aslam prescribed medicine that really addressed the health issues I was having. The doctor did not rush through my visit and was pleasant to speak to.

Jan 23, 2026
Really listened to me

Jan 23, 2026

Jan 23, 2026
Dr Tan is so kind and responds to every question.

Jan 23, 2026
Really cares about the patient health and well being

Jan 23, 2026
She made sure to ask follow up questions and spend time getting to know what is going on.

Jan 23, 2026
Dr Mathison is very thorough when examine I patients and explains the reason for his recommendations.

Jan 23, 2026
Complete trust in Dr. Mathison, he's easy to talk to, very caring, and thoughtful.

Jan 23, 2026
Actually my sister and my cousin are her patients as well

Jan 23, 2026
Dr. Singh spent a good amount of time with me for the first visit and she was very personable. It was a very comfortable appointment and I feel very confident with Dr. Singh.

Jan 23, 2026
Very understandable and had a lot of patience with me. Very

Jan 23, 2026
Very easy to talk with and knowledgeable

Jan 23, 2026
Alexa spent a long timr with me, listening to my problem, helping to diagnose my health issue and to refer me to an MRI so I could get better.

Jan 23, 2026
She listens to you and doesn't rush through your appointment.

Jan 23, 2026
Love Dr.Rau. He is truly interested in you as a person and listens to you and your concerns. Answers all questions, has a great sense of humor, and very up to date on medical procedures, medications, etc.

Jan 23, 2026
Seems to be a very dedicated, professional,knowledgeable, caring doctor. Can’t imagine anyone being better.

Jan 23, 2026
He always listens and cares.

Jan 23, 2026
Loved his demeanor, perspective, approach and recommendations

Jan 23, 2026
very personal

Jan 23, 2026

Jan 23, 2026
she is awesome and listens to what is actually going on

Jan 23, 2026
Great doctor and listens to the health issues you have, and tries figures out a way to help make them better or resolve the issues. He troubleshoots and analyzes every aspect before suggesting any solutions. Great doctor.

Jan 23, 2026
One of the best NP's that I have been to. She has a wonderful bed side manner, takes time to listen, and ask questions.

Jan 23, 2026
Jackie always makes me feel very comfortable and has made good decisions for my care

Jan 23, 2026
Seemed thorough, knowledgeable, and made me feel confident she would help me

Jan 23, 2026
His abilities to communicate and diagnose issues with kindness and clarity.

Jan 23, 2026
NP Patricia Heffner has the best bedside manner a patient could have. She is very thorough with my care and ensures everything is up to date. I have already recommended her to my spouse. She addresses all my concerns putting me at ease. I would compare her to any great doctor without reservation and definitely recommend her to all. She is at the top of her professionalism!!!

Jan 22, 2026
He takes time to address your concerns and I don't feel rushed.. Thank you Doc.

Jan 22, 2026
A great communicator and attentive to what I had to say. I want Ellen for my permanent doctor. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸŽ‚πŸŽ‚πŸŽ‚πŸŽ‚πŸŽ‚πŸ™πŸ™πŸ™πŸ™πŸ™πŸ˜»πŸ˜»πŸ˜»πŸ˜»πŸ˜»

Jan 22, 2026
Wonderful, caring and kind.

Jan 22, 2026
She’s the best

Jan 22, 2026
Connie is professional, easy to understand, and listens to concerns.

Jan 22, 2026
He is literally the best doctor I have ever seen. He listens, spends time with you, and is always available for follow up on any questions or concerns you may have.

Jan 22, 2026
First visit and was very impressed with how compassionate and thoughtful she was! Listened to me as a person not just rush thru my visit!!

Jan 22, 2026
Very friendly and informative

Jan 22, 2026
Good check up and answered my concerns and questions.

Jan 22, 2026
She is very friendly and knowledgeable.

Jan 22, 2026
I my opinion Dr.Louck is the best Family Doctor.He listens to you.Is down to earth when he explains things to you.He always makes sure you can understand him. He definitely cares about his patience.

Jan 22, 2026

Jan 22, 2026
He is amazing. So down to earth. And he truly listens to you. Gives you choices of treatment and is good with whatever you pick!