Franciscan Health Family Medicine

www.franciscanhealth.org

4.9 out of 5

39,458 verified ratings

39,458 Ratings, 23,079 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 9, 2026
Very good at helping me stay alive

Jan 9, 2026
She takes the time to listen to your health needs and wants.

Jan 9, 2026
Excellent Doctor who listen.

Jan 9, 2026
Very knowledgeable

Jan 9, 2026
NP Ottenweller is extremely professional, kind, and knowledgeable. She makes a point to give me space to ask questions at each appointment. She obviously puts my well being first, takes me seriously, and overall just helps make me feel better when I'm not feeling well.

Jan 9, 2026
She is an amazing listener and collaborator of your health journey. I really value her expertise and practice.

Jan 9, 2026
Personable and very professional

Jan 9, 2026
Kind, prompt, helpful

Jan 9, 2026
Knowledgeable, friendly, understanding, helpful

Jan 9, 2026
I like my Doctor.

Jan 9, 2026
She’s through and explains everything

Jan 9, 2026
Appeared to genuinely care about my well-being and could answer every question I had. Very personable

Jan 9, 2026
Manny Jones is great!!!!

Jan 9, 2026
Always have answers for your questions.

Jan 9, 2026
She listens to my issues

Jan 9, 2026
No rush on expressing your concerns, not pushy, offer alternatives, scheduling to follow up on treatment.

Jan 9, 2026
Very friendly and thorough

Jan 9, 2026
His care and compassion for his Patients

Jan 9, 2026
Dr. Bell is a great doctor. He listens to me and answers all my questions.

Jan 9, 2026
well versed on how medicines work with others, is friendly, listens to your concerns

Jan 9, 2026
Excellent. Very kind and patient.

Jan 9, 2026
Friendly, listens

Jan 9, 2026
She is the best doctor ever. She always takes time to listen and explain. Always has my best interest in mind

Jan 9, 2026
Her explanation of treatment and her professionalism

Jan 9, 2026
She did not hold back from discussing the lifestyle changes that we should follow in order to improve our quality of life without just taking a pill.

Jan 9, 2026
Dr. Othersen responded to my questions. She was “all business” without the attitude. She made me feel comfortable; like she’d known me for years vs. 20 minutes. I look forward to being her patient.

Jan 9, 2026
Tawanda was very to the point of helping me with my sickness.

Jan 9, 2026
Dr. Huffman certainly understood that life had thrown be a curve ball and was and will be there to help me through.

Jan 9, 2026
informative, up to date on issues

Jan 9, 2026
She is very smart, listens to my concerns, and asks great questions. She never comes across as rushed, and is a very nice person as well.

Jan 8, 2026
Very good doctor.

Jan 8, 2026
Warm, smart, kind, knowledgeable and intelligent

Jan 8, 2026
Nice doctor, easy to talk to. Seems very caring.

Jan 8, 2026
She was kind, thorough and answered all my questions

Jan 8, 2026
Excellent Dr. Very thorough, genuinely cares about her patients!!

Jan 8, 2026
She's caring, polite &takes her time to see you as a person & address your issues

Jan 8, 2026
She really looks into what's going on with your body.

Jan 8, 2026
He is very knowledgeable and knows what he’s doing!

Jan 8, 2026
She is very competent and thoughtful and pleasant. I trust her decisions and follow her advice.

Jan 8, 2026
I find Dr Best to be thorough and believe he is concerned with my health.

Jan 8, 2026
She is very thorough and listens to you without any rush to get you out of the office when you’re trying to explain everything that is wrong or what you’re symptoms are

Jan 8, 2026
Larina Branch was very nice and listened to me when I talked. Thank you.

Jan 8, 2026
Very helpful and caring. Not at all hurried in addressing my questions.

Jan 8, 2026
They have been keeping me healthy for about 8 years now

Jan 8, 2026

Jan 8, 2026
Very efficient and friendly

Jan 8, 2026
She’s awesome duh!!!!

Jan 8, 2026
SHE IS SO FRIENDLY AND PLEASANT TO BE AROUND...AND WE CAN JOKE A BIT.

Jan 8, 2026
Dr Payton will spend time explaining everything to you so you can understand. Has a good personality.

Jan 8, 2026
Dr Payton listens and reacts appropriately to your symptoms.