Rebecca A Payton , MD

Family Medicine

directory.franciscanhealth.org

4.9 out of 5

406 verified ratings

406 Ratings, 248 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 4, 2026
Dr. Payton is capable, and she takes time to listen to concerns.

Apr 30, 2026
She is knowledgeable, seems to care about my well being & includes me in decisions about potential treatment options.

Apr 30, 2026
Dr. Payton is wonderful -always listens, advises, educates and very compassionate. Thank you!

Apr 30, 2026
Very easy to talk to.

Apr 29, 2026
She listens very well and discusses options for plan of care. Very kind and personable.

Apr 29, 2026
Dr. Payton immediately put me at ease and listened to my concerns without making me feel rushed. She gave great advice for managing my health.

Apr 28, 2026
She takes time and doesn’t rush in and out of the appointment like some doctors do.

Apr 28, 2026
Dr Payton asks questions that only the patient can answer and listens. She takes time to listen and respond. She doesn’t rush you!

Apr 27, 2026
Dr. Payton is a great listener and also compassionate. All you could hope for in a GP.

Apr 27, 2026
Rebecca is personable and caring. Also professional and efficient

Apr 27, 2026
Seemed very knowledgeable and concerned

Apr 24, 2026
My doctor gives good advice, genuinely concerned, has time for my questions and very knowledgable. My provider is taking new patients so I will recommend her to others.

Apr 23, 2026
Excellent doctor

Apr 22, 2026
Very caring doctor

Apr 21, 2026
She is great

Apr 21, 2026
Dr is very kind and compassionate. She Has empathy.

Apr 19, 2026
For the time & care I received during my visit.

Apr 16, 2026
the best

Apr 16, 2026
I have recommended her to my husband and family members. Several are already her patients.

Apr 14, 2026
Her care for me goes above expectations.

Apr 14, 2026
She’s the best Dr I’ve ever had. I may have to leave temporarily because of a change in my insurance next month, but after I get my insurance figured out, I plan to search for a plan that specifically lets me come back to Dr Payton.

Apr 14, 2026
Confident & caring. Good communicator & listener. Professional, but approachable. Inspires confidence.

Apr 13, 2026
Professional, listens to your issues, supportive and great doctor.

Apr 10, 2026
Easy to talk to

Apr 10, 2026
Dr. Payton is great she cares about her patients and just a all around Joy

Apr 9, 2026
She is so good to help solve any problems and alway listens to what you are telling her. She stays on top of any medical problems.

Apr 8, 2026
Dr. Payton has paid more attention to my health since I've been seeing her than my previous primary doctor ever did.

Apr 6, 2026
Dr Payton took her time with me and answered my questions. I’m a new patient and she have me a new path to begin.

Apr 6, 2026
She is so relatable and approachable. I always feel better after a visit with her because she listens to me and she always lets me leave with a clear understanding of our plan for my health.

Apr 6, 2026
Same as above answer. She seems to care and has a good bedside manner.

Apr 5, 2026
Ana [ ] who sees my daughter recommended that I try to get her seen by Dr. Payton. I told her that I was seeing soon and wanted to see how that went. Will soon be trying to make that appointment for her.

Apr 4, 2026
Dr Payton listens to you and often asks you for further information before she offers a solution.

Apr 1, 2026
She takes the time to discuss patient's issues even when she is running behind. Never before have I had someone actually listen to how I feel.

Apr 1, 2026
10/10 Very kind, very nice, the way she speaks is excellent

Mar 31, 2026
She was pleasant and efficient and professional. Hopefully her suggestions will work to help with my issues.

Mar 30, 2026
I just don't want to share her with everyone because I like her and want her to not get overwhelmed with more patients. I had a Dr before but he left 2 times, not sure why but it's also nice they have labs in there. Columbus needs more St Francis buildings because no one seems to like places here,they all go to Greenwood.

Mar 30, 2026
She is very personable!

Mar 30, 2026
Dr. Payton is an excellent communicator! I feel heard!

Mar 29, 2026
Great care n she explains everything

Mar 25, 2026
Dr. Payton is a great Doctor. She's very kind and listens carefully to what you have to say. She's one of the best Doctor's I've ever gone to.

Mar 25, 2026
She is the most honest and caring doctor I have had in a long time!

Mar 23, 2026
She listens to my concerns and questions without making me feel that they are insignificant or petty. She works with my wishes, beliefs and suggestions. Highly would recommend.

Mar 17, 2026
She is very observant about each person , goes over your health issues and explains your prognosis

Mar 17, 2026
Knowledgeable, skilled and caring. Good follow-up. Takes the time necessary to listen and understand. Plan of care is clear and documented.

Mar 16, 2026
She is personable, thorough, relatable and I never feel rushed or dismissed

Mar 16, 2026
Her professionalism and the care she gives. She listens to you and doesn’t make you feel rushed. Great doctor

Mar 16, 2026
Great caring attitude toward her patients!

Mar 15, 2026
She is absolutely the best and cares so much about the person, not just the patient!

Mar 12, 2026
My favorite doctor

Mar 11, 2026
Knowledgeable. Went into detail on medication that I was taking prescribed by another doctor.