Rachael E Callaway , NP, RN, BSN

Family Medicine

Franciscan Emergency Center Chesterton

770 Indian Boundary Road

Chesterton, IN 46304 Directions

(219) 921-2000

directory.franciscanhealth.org

4.9 out of 5

211 verified ratings

211 Ratings, 128 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 17, 2026
She’s empathetic and really listens to you. I don’t feel like I’m being rushed when she’s seeing me, I can tell she cares.

Jul 17, 2026
She is so kind, understanding and encouraging. I really felt like she listened and addressed my concerns. She always helps me with my issues and never dismisses my problems. In addition she is very thorough and leaves no stone unturned. I am grateful to have her on my care team.

Jul 16, 2026
Rachel listens to what you are saying and genuinely cares.

Jul 16, 2026
Always on top of my file. Keeps track of my lab test and follow up on my meds. Thank you,

Jul 15, 2026
She was thorough and engaging.

Jul 14, 2026
This should be a 10plus. Rachael Callaway is so thorough friendly and explains things completely including any questions I may have. At my age things get more & more important which she stresses & helps me understand how important it is to use vital information. The staff is friendly & complete tasks as necessary in an efficient manor. Makes for a pleasant visit feeling welcome!!!

Jul 13, 2026
Racheal is an amazing medical professional as well as a very nice person. I enjoy her professionalism and warmth. The medical professional needs more people like Racheal and her staff.

Jul 13, 2026
She is very kind and expresses genuine concern for me as a patient.

Jul 8, 2026
She listens to what I say, and always comes up with a game plan for me. She is very easy to talk to - never makes me feel uncomfortable.

Jul 7, 2026
very good at explaining things in terms you can understand

Jul 7, 2026
Rachael Callaway listens to concerns or questions and offers suggestions. She reviews your labs going over any results that need to be addressed. She takes her time with the patient, not making you feel rushed.

Jul 1, 2026
Down to earth in explaining and answering questions. Takes her time, I never feel rushed. I believe she is precise and intelligent in her knowledge.

Jul 1, 2026
very nice and does not seemed rushed

Jun 29, 2026
She is very thorough and answered my questions.

Jun 17, 2026
Rachael Callaway is the best RN in the world!!!!!

Jun 15, 2026
Rachel is great and listens to what is wrong.

Jun 9, 2026
Shes and excellent NP. Im well taken care of

Jun 9, 2026
Rachael is very thorough and competent. She speaks in terms that are understandable and is very relatable.

Jun 8, 2026
I have complete trust! So kind and knowledge. Listens and gives the best helpful advice.

Jun 5, 2026
She is simply the best!

Jun 3, 2026
She's very thorough and knowledgible.

May 28, 2026
I really like Rachel Callaway. She has time for you and doesn’t rush you out the door. Listen to your problems you are having she addresses your needs. I feel very comfortable talking to her. She is very thorough.

May 28, 2026
Very personable, easy to talk to, good listener and appears very caring. Excellent communication skills.

May 23, 2026
Rachael is a wonderful NP. She listens and asks questions and so pleasant to visit.

May 21, 2026
Rachael is great. She's easy to talk to, listens, and makes lots of thoughtful recommendations to improve physical and mental health.

May 18, 2026
She listens to ever concern you have about your health and talks to you about concerns she has with any test results

May 11, 2026
great doctor

May 6, 2026
She is very nice and.

May 5, 2026
NP Callaway is awesome! She really listens and takes her time with her patients! I am very lucky to have found her!

May 3, 2026
She was extremely helpful and talked with me

Apr 30, 2026
Rachael is very patient oriented and helpful with her suggestions. She listens. evaluates, and recommends courses of action.

Apr 29, 2026
She is clear and very reassuring and thorough in her treatment.

Apr 23, 2026
She is intelligent, patient and thorough.

Apr 23, 2026
Very kind n helpful.

Apr 22, 2026
knowledgeable professional, competent, friendly

Apr 22, 2026
She takes time with you addresses all the questions you may have and is very compassionate to your needs.

Apr 21, 2026
Very thorough, friendly.

Apr 21, 2026
Very knowledgeable and good communicator.

Apr 21, 2026
Knowledgeable and helpful with giving me tools to succeed in my health journey.

Apr 20, 2026
Rachael is so pleasant and friendly - makes me feel comfortable. Always addresses my issues, and lets me have a say in my care plan.

Apr 18, 2026
She is friendly and very personable. She is straight to the point. She also has a great sense of humor.

Apr 17, 2026
Very warm

Apr 16, 2026
See above. I have only seen her, and I will only schedule appointments when she is available. (Don't ever leave "Dr. Rachael!")

Apr 14, 2026
Always looks out for my health

Apr 14, 2026
Rachael just doesn't listen. She explains things so I can understand and has a plan for me moving forward

Apr 11, 2026
Her thorough actions and followup

Apr 6, 2026
she explains everything very well

Apr 5, 2026
Listens, cares, takes time to get the full patient picture

Apr 3, 2026
She was very pleasant and listened to what I had to say.

Mar 30, 2026
NP Rachael listened. Was thorough, friendly, and knowledgeable, and I didn't feel rushed or dismissed when asking questions.