2,581 Ratings, 952 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 4, 2025
KARLEE HIU LAAM LAU MD
The parking payment process is a challenge for many of your patient population, namely seniors who don't use cell phones for paying bills, etc., and aren't tech savvy. As an employee myself of UAB, I was very angered yesterday about how the parking payment is set up. There is no information given to the payment prior to the Dr visit, and no information explain g that parking must be paid in advance. Patients are forced to provide banking and private info on their phones to some company out of Atlanta.
Aug 30, 2025
We had some the best service ever thank for being so kind and helpful after we got lost 🙏
Aug 29, 2025
The Doctors have convinced me they care and are concerned for my wellbeing.
They've addressed my concerns and am looking forward to my surgery.
Aug 29, 2025
Excellent service. Thank you.
Aug 29, 2025
Employees pleasant, Dr Theiss excellent
Aug 29, 2025
All is good
Aug 29, 2025
Thanks for being a great place to get care
Aug 29, 2025
Everyone was very friendly and pleasant.
Aug 29, 2025
The provider was kind of short with me didn't listen as well to my concerns about my condition
Aug 29, 2025
Great job on staff and doctors
Aug 29, 2025
Trying alternatives prior to surgery is very helpful. Many doctors rush into surgery
Aug 28, 2025
Wonderful experience. So thankful for these folks, their expertise and kindness.
Aug 28, 2025
I got in fast and everyone was kind
Aug 28, 2025
UAB has been the hospital that I have always want to serve me because in deal with them I know that I am getting the best of care as with there vision and dental departments as well
Aug 28, 2025
Great staff!! Everyone had a great attitude and caring for my wellbeing.
Aug 27, 2025
Great staff, very helpful
Aug 26, 2025
Very Understanding
Aug 26, 2025
Great care by Dr. Smith, all the nurses in 5-North, and all the ancillary staff in every department! Thanks to all!
Aug 26, 2025
It's been a great experience! I came to Dr. Momaya after a complete waste of time with another orthopedic surgeon that I didn't feel like really cared about my health or me, but only cared about money. I feel so much more at ease knowing Dr. Momaya will be doing my surgery and his staff was so knowledgeable and helpful with explaining things a lot more clearly, and very transparent about the entire thing which I did not have with other facilities
Aug 26, 2025
Love Dr. Evely. When I hurt my knee I knew exactly where I was going to get help. He repaired my shoulder 3 years ago. Kimmee has been working diligently to get my MRI scheduled and kept me updated. Thanks!!
Aug 26, 2025
Dr. Johnson was great. Dr. [ ] was great. Professional, prompt and caring. I feel like there is a good plan, thank you.
Aug 25, 2025
It’s convenient, it’s like a small town hospital, everyone treats us like an honored guest, but it’s very high tech at the same time.
Aug 25, 2025
Great experience and care
Aug 22, 2025
Dr. Theiss was very professional and knowledgeable about my issue. The entire staff was very helpful and professional.
Aug 22, 2025
Wait time was not long after check in and staff were very professional and friendly.
Aug 21, 2025
Got me in and out, no waiting. That's greatly appreciated!
Aug 21, 2025
Very friendly staff and the Dr. was very thorough with his answers and made me feel comfortable. Was not a rushed visit
Aug 21, 2025
They work well with you to solve your orthopedic problems. I have trust in them.
Aug 21, 2025
The experience was great!
Aug 21, 2025
Very thorough in my visit and great staff
Aug 21, 2025
Yes my daughter and her husband was with me. She and I was so impressed with everything. Everyone was so nice and willing to help in every way. Please thank all for such a nice experience!
Aug 21, 2025
I love coming up there. And I love how sweet Dr. Evely was.
Aug 21, 2025
I was extremely satisfied with the Doctor and staff, could not have been more pleased.
Aug 20, 2025
Trust
Aug 20, 2025
Knowing we're getting closer to the root of the problem.
Aug 20, 2025
I had a good experience
Aug 20, 2025
Dr. Shah and his team are the best
Aug 19, 2025
Everybody is very friendly and kind. Very professional. They care about making sure you understand what’s going on instead of just fast talking
Aug 19, 2025
Dr Johnson is awesome! Good bedside manner cares deeply about his patients
Aug 19, 2025
Great job 👍🏾
Aug 18, 2025
Attentive staff, personable and respectful to all patients as well at their family members.
Aug 18, 2025
Dr Momaya and his complete staff are amazing
Aug 15, 2025
Dr Mandy and the resident Very knowledgeable and personable. The whole staff was friendly and accommodating. Sanitation very high priority.
Aug 15, 2025
Everyone is always so nice and very helpful💖💖
Aug 15, 2025
The staff and physician are excellent in both knowledge and communication. The location is easily accessible as well.
Aug 15, 2025
Got answers
Aug 15, 2025
I was extremely happy with the care I received at UAB Highlands Orthopedics Clinic. I was not kept waiting for long periods, as in most medical institutions, they were actually ahead of schedule. And all the personnel: check-in, nurses, x-ray, doctors, nurse practitioner and check out, everyone I saw was knowledgeable, caring and friendly. I felt very comfortable the entire time I was there.
Aug 15, 2025
Wonderful, friendly. efficient, knowledgeable staff.
Aug 14, 2025
The facility was very up to date and clean.
Aug 14, 2025
Very friendly, patient-centered, professional care. Low wait times.