Very disappointed that o never received a follow up call the 2-3 days following my surgery. Disappointed that my return appointment was changed three times. Very bad customer service. Happy with the doctor's knowledge and kindness of Brandon his assistant. But poor communication all around.
Did not have to wait long to see the doctor.
Got answers to questions that I had.
Doctor trying to find out what can be done to fix the issue. ( Step by step)
My surgeon was so skillful that I am now walking without pain from the recommended treatment. The staff is highly organized and careful of my other orthopedic issues while they are attending to me. The information I have been given post-op is focused and very helpful.
My experience as a patient of Dr Siegel, he is an amazing doctor. He is a down- to- earth man that cares about his patients. I recommend UAB doctors, and staff.
Everyone was so Nice !!! I especially liked that Dr Will Brabston had never seen me before But he listened to me and i felt like for the first time i had a Dr that really heard me and was trying to get me the help i was needing !!
Everyone was so polite and courteous from time we arrived and checked in then taken for X-rays, getting x-rays, taken to exam room, waiting only a few minutes to be seen by the doctor. I wish all other doctor's offices were as friendly and nice.
When I called with a question about a follow up test, I actually talked to a person. Not, leave a message and we will get back to you within 24-48 hours, but a real person. That lovely lady looked up what I was asking about and I heard from radiology a couple of hours later with an appointment and emailed, detailed instructions as well!
Thanks!
The doctors and nurses are professional and friendly. The surgeons even have good bedside manners! I feel comfortable discussing my injuries, procedures, and other treatment options. I trust that the professionals are highly skilled and knowledgeable. I have complete faith in the care I'm given.
Every step of the process from making the appointment in a timely fashion to the actual day of treatment was exemplary. Dr Mike Johnson and the staff there are to be commended. Thank you for everything.
I am concerned about a wound on my heel. They were aware of it last month and no specific instructions were given. I was seen yesterday and the wound is now worse. I have other health issues that could complicate my healing. It is like they are only concerned with the orthopedic issue