2,551 Ratings, 973 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
ASHISH B SHAH MD
They do good things for the patients
Dec 26, 2025
Doctors are not responding to emails and messages sent thru UAB Patient portal.
Dec 24, 2025
I have been very pleased with my results from the orthopedics department all associates have been helpful and professional
Dec 24, 2025
I would have liked better availability for phone calls with nurse not robo calls about my progress or lack of
Dec 22, 2025
Very friendly, efficient, and professional.
Dec 22, 2025
He gave the best honesty he knew how to explain to me
Dec 22, 2025
Thank you for amazing treatment for my son! He is now healthy and well.
Dec 19, 2025
Very good service
Dec 19, 2025
Great visit
Dec 19, 2025
Dr Smith is amazing
Dec 18, 2025
Facility, doctors and nurses are the best but billing is not up to standards.
Dec 18, 2025
Excellent experience
Dec 17, 2025
Very caring staff!
Dec 17, 2025
Everyone was very helpful.
Dec 16, 2025
Great staff and Doctors. Especially Dr. Evely.
Dec 16, 2025
We were asked if we needed valet parking when we drove up, we were offered a wheelchair, the lady who took vital signs at Dr Evely’s office brought us a bottled water and helped my husband sit and stand.
Dec 16, 2025
Dr. Walter Smith is my physician and am extremely pleased with the results from my surgery along with his professionalism and spending ample time with me answering any questions that I might have! UAB is the Best!
Dec 16, 2025
The nurse practitioner, the PA, and the PA's assistant (Phil) were really great. It was my first time getting fluid drained from my knee and they each made me feel seen and cared for.
Dec 16, 2025
I was very satisfied with my visit, I showed up early. Was brought back early for X-rays, and I finished my visit all before my original appointment time. Dr. Momaya and his staff were great, and my knee is healing up nicely. Can't thank their team enough.
Dec 16, 2025
Proifessnal staff and helpful
Dec 16, 2025
Great customer service Not really any complaints because the doctor was extremely busy and waited a little longer than normal
Dec 15, 2025
The provider took her time to listen to the events leading to current discomfort and injury. I was very appreciative of that!
Supplemental staff were welcoming, explained all parts of x-ray as well as vitals and leading to room. Very pleased with my orthopedic Highland experience!
Dec 15, 2025
Dr.Hess is the Best!!! I am So Thankful God let things fall into place where I could see him. The whole office is Great! I tell everyone I can about Dr.Hess.
Dec 13, 2025
Everyone is is friendly and very knowledgeable. They have helped me greatly and they listen to me when I tell them about my problems and concerns.
Dec 12, 2025
I've already sent someone to y'all
Dec 12, 2025
Based on past & present experience, the team and doctors are GREAT!
Dec 12, 2025
Kind, caring, knowledgeable staff and physicians. Good parking.
Dec 12, 2025
Dr. Walt Smith saved my arm. And I was extremely grateful. He did a great job
Dec 12, 2025
I've known Dr Theiss for years very nice and super intelligent
Dec 12, 2025
It was a great experience. The nurse was great, the provider was great!
Dec 12, 2025
Everyone was friendly and caring
Dec 12, 2025
All was well presented clean professional. Staff and facility
Dec 11, 2025
Easy parking, great facility, and the staff is excellent.
Dec 11, 2025
Everyone is very professional and caring with you
Dec 11, 2025
This group of staff and providers are top notch!
Dec 10, 2025
Making New Friends Smile.
Dec 10, 2025
Everybody everybody was nice and professional! ☺️
Dec 10, 2025
I was not helped in the slightest. This is the second time i have been referred to highlands and the second time i was told they cant do anything for me.
Dec 9, 2025
Dr.Momaya and his team are quick, efficient, and extremely friendly. My appointments are always stress-free
Dec 9, 2025
Everyone is so friendly,courteous and professional
Dec 9, 2025
Yes Staff VERY FRIENDLY AND HELPFUL ☺️ AND THE HIGHLANDS IS ONE OF THE MOST CLEAN FACILITIES I'VE EVER USED
Dec 9, 2025
Excellent care.
Dec 9, 2025
Friendly staff and good service
Dec 8, 2025
It went fine overall, had to wait for a while beyond my appointment time.
The visit was also extremely fast, so that I forgot to ask some questions to Dr Shah.
Both physicians who saw me were very friendly.
Dec 8, 2025
The clinic was efficient, and Dr. Shah was spectacular
Dec 8, 2025
Good experience!!!
Dec 8, 2025
Dr. Momaya and staff were amazing!
Dec 8, 2025
Timing was great
Dec 6, 2025
Caring and friendly
Dec 5, 2025
My experience with
The entire Highlands team was awesome. Loved the politeness and professionalism shown. Congrats 10.