RACHEL M GORDON

Orthopedic Surgery

4.5 out of 5

38 verified ratings

38 Ratings, 13 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 5, 2025
Clinical staff was friendly and helpful, but the nurse practitioner couldn't answer a single question

Apr 14, 2025
The quality of care

Apr 8, 2025
Why did my surgeon leave the staff three days before my appointment and why was I not contacted about this

Mar 17, 2025
Very professional

Mar 11, 2025
Unable to easily return missed calls ahead of my ehealth appointment

Feb 26, 2025
I got my in quickly and staff was very nice

Feb 18, 2025
Being hurtIt's seen and a care in respect.

Jan 22, 2025
It dont take long. Everybody is very patience, loving and so respectful.

Jan 12, 2025
I am extremely satisfied with my surgical outcome. However, communication and scheduling has been a mixed bag. I've seen different providers at most every encounter. My appointments have been rescheduled including a call to reschedule my latest appointment while I was traveling (from two hours drive away) and was almost to Highlands. I understand UAB is a large teaching hospital that serves many patients, but the personal touches including communication could be better.

Dec 31, 2024
Worked in an urgent matter to see NP. Excellent treatment. Thanks.

Dec 18, 2024
Really nice thanks

Nov 27, 2024
great nurse practitioner, great nurse

Nov 21, 2024
Everyone was very nice.