RACHEL M GORDON
Orthopedic Surgery
4.4 out of 5
44 verified ratings
44 Ratings, 19 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 26, 2025
Front desk personnel were unprofessional and somewhat rude.
May 19, 2025
the appointment was canceled the day before the appointment i was out until late and did not check i showed up for the appointment after an hour and half drive to be told the appointment was canceled! The young man at the front desk was very appoligetic and managed to work me in .But I should have contacted by phone and notified of the cancellation my home and cell are on record and i have voicemail on both !
May 19, 2025
The Xray tech was very nice. She knew I was in pain. I appreciated her gentleness.
May 15, 2025
Great place
May 7, 2025
They do good work. Thank you.
May 7, 2025
The staff is the kindest so considerate
May 5, 2025
Clinical staff was friendly and helpful, but the nurse practitioner couldn't answer a single question
Apr 14, 2025
The quality of care
Apr 8, 2025
Why did my surgeon leave the staff three days before my appointment and why was I not contacted about this
Mar 17, 2025
Very professional
Mar 11, 2025
Unable to easily return missed calls ahead of my ehealth appointment
Feb 26, 2025
I got my in quickly and staff was very nice
Feb 18, 2025
Being hurtIt's seen and a care in respect.
Jan 22, 2025
It dont take long. Everybody is very patience, loving and so respectful.
Jan 12, 2025
I am extremely satisfied with my surgical outcome. However, communication and scheduling has been a mixed bag. I've seen different providers at most every encounter. My appointments have been rescheduled including a call to reschedule my latest appointment while I was traveling (from two hours drive away) and was almost to Highlands. I understand UAB is a large teaching hospital that serves many patients, but the personal touches including communication could be better.
Dec 31, 2024
Worked in an urgent matter to see NP. Excellent treatment. Thanks.
Dec 18, 2024
Really nice thanks
Nov 27, 2024
great nurse practitioner, great nurse
Nov 21, 2024
Everyone was very nice.