SSM Health Dean Medical Group
4.8 out of 5
57,053 verified ratings
57,053 Ratings, 21260 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 17, 2025
Nathan L Jung, MD
Keep working hard!
Oct 17, 2025
Dr, Fields is caring, patient, understanding, and very personable.
Oct 17, 2025
He was very good at his job
Oct 17, 2025
Dr. Arbaje is the best. He is compassionate, so knowledgeable and has a great bed side manner. He cares about patients and what is in their best interest while using science and research to recommend treatments.
Oct 17, 2025
Dr. Kim took time to explain my surgery procedure and answered all my questions in a friendly and professional explanation
Oct 17, 2025
Cassie is exceptional. She is caring, kind and progessional. She knows and explains things well. She answers all questions. I wish all of SSM providers were like her.
Oct 17, 2025
Always very good and professional.
Oct 17, 2025
She did a great job both in explaining the procedure and doing the procedure
Oct 17, 2025
I’m very glad she’s my primary care physician!
Oct 17, 2025
Megan Mahaffey is an excellent provider. We always feel heard and respected. She is so gentle, kind and reassuring. Our babies have a positive association with going to the doctor and it's because of how well she treats them.
Oct 17, 2025
Excellent Doctor! He's been my Doctor for the past 15 yrs! Exceptional in his practice!
Oct 17, 2025
There is nothing negative to say. I appreciate the work Dr. Cooper does.
Oct 17, 2025
Dr Huang is always on top of things.
Oct 17, 2025
He is very easy to communicate with and he is very thorough.
Oct 17, 2025
Great experience- professional and friendly.
Oct 17, 2025
A very good doctor
Oct 17, 2025
Aaron is a great helath care profesional, who is also engaging on a personal level.
Oct 17, 2025
Was extremely well informed about my medical condition and records and made recommendations for follow up of several medical issues.
Oct 17, 2025
I find her very knowledgeable and caring. I consider myself fortunate to have her as my PA.
Oct 17, 2025
Kathy truly cares about her patience and is able to deliver the best care to treat so many difficult problems in the body.
Oct 17, 2025
Dr. Escobedo, is fantastic. Very kind and has great bed side manor.
Oct 17, 2025
Always easy to talk to and very informative. Dr. Hawkins is a good fit for me.
Oct 17, 2025
It was a great overall experience with Dr. Patti. We felt homey inside her office because she’s very approachable and we did not feel intimidated. She’s a perfect Peds provider as she handles kids very well.
Oct 17, 2025
Concerned and attentive
Oct 17, 2025
Hopefully DR Cooper can be my doctor for a long time.
Oct 17, 2025
She was great!
Oct 17, 2025
She is happy in her work and loves to help us. She's very reassuring and easily answers questions and explains things.
Oct 17, 2025
Her explanation of care and test results was easy to understand.
Oct 17, 2025
She is awesome to work with and I am fortunate to have her for my medical needs
Oct 17, 2025
Julie was over 20 minutes late to the appointment. She tends to run late, but once she arrives, she gives her full attention to the client.
Oct 17, 2025
Couldn’t ask for better care!
Oct 17, 2025
Laura B Schultz has been a very good physician for me. She is attentive and courteously focused in determining treatment explanations; very inclusive of me in decisions concerning health and medical care.
Oct 17, 2025
She was awesome.
Oct 17, 2025
Dr. Bliton was very thorough in going over my results and the consultation overall was highly commendable.
Oct 17, 2025
Ijust think she is thorough with her 3xaminations
Oct 17, 2025
As I said before she’s one of the best PTs that I’ve ever worked with and I’ve never had life changing results so fast. She’s really good at her job and an excellent communicator, very caring and challenges me the right amount
Oct 17, 2025
Thought she did a great job.
Oct 17, 2025
Dr. Murphy listens carefully and she is thorough. I highly recommend her.
Oct 17, 2025
Excellent doctor.
Oct 17, 2025
I'm both grateful & proud SSM Health/Dean Care--Sun Prairie has Chad J. Hess. Period.
Oct 17, 2025
I feel very cared for in her care.
Oct 17, 2025
She's very caring, kind and thorough.
Oct 17, 2025
He was great 👍
Oct 17, 2025
Dr. Ethridge is kind, calm, and an exceptional listener. She is a pleasure to work with. I am comfortable seeking her feedback and help, and confident in the information she provides.
Oct 17, 2025
I think she did the best she could under the limited conditions under which she works.
Oct 17, 2025
Knowledgeable, thoughtful, and direct care
Oct 17, 2025
Her nurse was also wonderful!
Oct 17, 2025
He’s a very thorough and caring about your concerns as a doctor.
Oct 17, 2025
I would go Lauren every visit. She is thoughtful,c courteous, and experienced in her field.
Oct 17, 2025
She does very good work.