SSM Health Dean Medical Group
4.8 out of 5
56,399 verified ratings
56,399 Ratings, 21,270 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 30, 2026
William H Ranum, MD
Dr Ranum is very knowledgeable and professional
Jan 30, 2026
Excellent physician. Keep up the great work!
Jan 30, 2026
Dr. Lyons is very aware of what I need to resolve my ailment
Jan 30, 2026
Very, very good doctor!
Jan 30, 2026
All I can say is a big thumbs up!
Jan 30, 2026
Dr Challa is the best pediatrician that we have worked with (we recently changed to establish care with him). He is very caring and compassionate.
Jan 30, 2026
He's a great pediatrician
Jan 30, 2026
I appreciated him telling me what he was doing and why.
Jan 30, 2026
I recommend him all of the time!
Jan 30, 2026
Attentive Doctor,Helpful
Jan 30, 2026
Very good doctor!
Jan 30, 2026
She is kind and helpful.
Jan 30, 2026
I would go to Whitewater for appointment with Dr Sheets.
Jan 30, 2026
My first visit with Dr Dunn, and he was most pleasant, attentive and informative.
Jan 30, 2026
He listens and does not seem to judge. He really took my pain and treating in serious and concerned fashion.
Jan 30, 2026
Very professional
Jan 30, 2026
Great staff and service
Jan 30, 2026
An A+ health professional!
Jan 30, 2026
assured I could continue a productive life through her knowledge and expertise
Jan 30, 2026
Aways willing to hear your concerns
Jan 30, 2026
Thank you for the time and experience. I have an increased confidence and desire to continue my medical care with Dr. Cooper and his staff.
Jan 30, 2026
Doctor is knowledgeable and good at including patient in healthcare decisions.
Jan 30, 2026
Very caring and helpful.
Jan 30, 2026
He was very personable and knowledgeable.
Jan 30, 2026
very professional and listened to my concerns regarding teatment
Jan 30, 2026
Consistently excellent in every encounter. Knowledgeable, kind, patient, attentive, open minded, listens, explains well, supportive, empathetic…..
Jan 30, 2026
Kia is the best of the best in every manner! I fully trust her and feel comfortable in every aspect.
Jan 30, 2026
She was very thorough and gave great explanations on my eye care
Jan 30, 2026
As I mentioned earlier, I had a very good experience with the doctor and would recommend her highly,
Jan 30, 2026
Personal care and professional attention.
Jan 30, 2026
Mary Werz is the Best. I trust her to take care of me.
Jan 30, 2026
This was an initial consult with Dr. Werz. She spent over an hour meeting with me, going over family history and performing an exam. Dr. Werz was incredibly thorough. I felt that she really listened to my concerns and is determined to work with me to find the foot cause of my issues.
Jan 30, 2026
Very knowledgeable about what care I needed. Very professional. Charting reflected care given.
Jan 30, 2026
She is a pleasure to have!
Jan 30, 2026
Jan 30, 2026
I felt a little rushed, perhaps the comprehension and wellness check on my end were not what I was used to in comparison to Dr Larilie (spelling). I think he retired about 3 years ago...
Jan 30, 2026
Excellent Dermatologist and very caring M.D.
Jan 30, 2026
Highly competent, focused, profession and friendly.
Jan 30, 2026
He took time to hear my explanation to why I came in to see him. He was courteous and approachable.
Jan 30, 2026
Very understanding. Compassionate. Willing to work with me.
Jan 30, 2026
Nice to work with
Jan 30, 2026
Dr. Herbst really took his time and listened to me. My concerns and questions were validated
Jan 30, 2026
I am pleased to have Dr. Gehin as my primary care physician, she is much better than others I have seen in the past. I am looking forward to our future as doctor and patient.
Jan 30, 2026
I would highly recommend her for addressing any concerns with professional care.
Jan 30, 2026
This lady is so very kind and helpful
Jan 30, 2026
I was there such a short time - I doubt it would have made the doctor late for his next appointment to spend two minutes telling me what to expect in the hours after the procedure
Jan 30, 2026
I am very happy she is my PCP. She is great.
Jan 30, 2026
Excellent
Jan 30, 2026
very friendly and informative
Jan 29, 2026
She’s so humble and very caring with her sweet words of explaining things the way they are and her words of encouragement. That makes me feel so confident in her.