SSM Health Dean Medical Group
4.8 out of 5
59,967 verified ratings
59,967 Ratings, 24,093 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 6, 2026
Chandler Reinholtz
she really cares about her patiants
Nov 6, 2026
Cory Fields is a very knowledgeable and kind doctor. He makes you feel as though he cares about you as a person and not just for the money that I, as a patient, generate for him.
Nov 6, 2026
Excellent therapist! Do NOT let him leave!!!
Nov 6, 2026
Liked him. Personable, professional
Would recommend to others
Nov 6, 2026
It was great doctor looked at my history set up some future appt and labs so happy for a great doctor finally.
Nov 6, 2026
Excellent doctor.
Nov 6, 2026
She really cares about the person she's treating.
Nov 6, 2026
Took time to understand my family health history and understand my concerns.
Nov 6, 2026
I like Dr Ekpunobi, I’m not happy that I made time to come to see him only to find out that SSM put him under a time constraint while seeing me
Nov 6, 2026
She is the “best”! She is super knowledgeable & compassionate.
Nov 6, 2026
Dr. Cavey was a very good listener and treated me with courtesy and respectful.
Nov 6, 2026
I really appreciated how friendly Melanie Shales is. She genuinely cared and listened to me and included me in my care. I really enjoyed talking with her and felt like she gave me plenty of time and space to talk about my healthcare concerns.
Nov 6, 2026
He is always very attentive to my needs and listens to my concerns.
Nov 6, 2026
she,s excellent
Nov 6, 2026
He was very honest and very thorough
Nov 6, 2026
Such a caring person
Nov 6, 2026
He is a very caring professional audiologist. He has a nice calm manner and has been working with me to ensure my hearing aids fit as well as remembering my history.
Nov 6, 2026
Friendly. Easy to talk to. Experienced
.
Nov 6, 2026
Always has a positive attitude.
Enjoyable to be with.
Nov 6, 2026
Felt well cared for comfortable
Nov 6, 2026
When you are this good, there is nothing more to add. Excellent and above care from both Dr. Bell and his staff.
Nov 6, 2026
Very professional and knowledgeable
Nov 6, 2026
Even followed up with a note of concern and medication preference.
Nov 6, 2026
Explained everything very well
Nov 6, 2026
I cannot recommend Dr Alnaser enough. 10/10 experience each time we see him.
Nov 6, 2026
Dawn was very personable. i liked that.
Nov 6, 2026
He took the time to answer my questions.
Nov 6, 2026
I was very pleased to have Jonathan T. Rooney care for me since he is kind, looks at all aspects of my issues and able to convey what he was doing and what to do for further care of myself.
Nov 6, 2026
Heather is easy to talk to and I never feel rushed.
Nov 6, 2026
He was humble, caring, and thorough.
Nov 6, 2026
Awesome experience
Nov 6, 2026
Glad that he is a Dean Doctor
Nov 6, 2026
Very pleased with my appointment.
Nov 6, 2026
I liked him a lot! Very caring and helpful.
Nov 6, 2026
Emily represents the very best of her profession.
Nov 6, 2026
SSM Dean needs more physicians like her.
Nov 6, 2026
Loved her way off explaining process.
Nov 6, 2026
Unfortunately for us, fortunately for her, Lori is retiring. But I would definitely be recommending her if she were not.
Nov 6, 2026
Really understands
Nov 6, 2026
She remembers you, your history and listens to what you have to say.
Nov 6, 2026
Cares
Nov 6, 2026
Michelle is extremely good. SSM is extremely lucky to have her
Nov 6, 2026
She is an active and very supportive mentor to younger colleagues in training.
Nov 6, 2026
My husband and I both love her! Hope she never leaves!!!
Nov 6, 2026
I was extremely impressed with Dr. Olivia A Childs - she took the time to discuss and listen. When we were done with a topic - she would ask if there was anything else. I was nervous about going to see a doctor, but left very thankful I saw this doctor.
Nov 6, 2026
She is very professional
Nov 6, 2026
Liked how he worked me into his schedule and enjoyed his personable attention.
Nov 6, 2026
Brianna was great!!
Nov 6, 2026
She is so personal and so caring
Nov 6, 2026
Dr B is a ray of sunshine. He is smart, thoughtful and patient.