SSM Health Dean Medical Group
4.8 out of 5
58,358 verified ratings
58,358 Ratings, 22,829 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 31, 2026
Arun Swaminathan
He was great at explaining and answering all our questions!
Jul 31, 2026
Great experience! She was very knowledgeable, caring, and supportive.
Jul 31, 2026
Rachel is very caring and professional. She shows empathy and compassion to her patients.
However, the transfer of my care to another clinic almost an hour drive away with little notice is very frustrating and inconvenient.
Jul 31, 2026
Dr. Is just always a spirit brightener in addition to his professional excellence. I look forward to his insight and positive support with whatever needs I have.
Jul 31, 2026
As I stated in a prior comment, I felt heard and received the care that I need. Thank you so much.
Jul 31, 2026
Always a good medical experience with her
Jul 31, 2026
She is easy to talk to and tried to get me to feel better in the future.
Jul 31, 2026
Turned out not to be a serious condition, but by getting me in right away and quick test results eased my mind greatly.
Jul 31, 2026
Very nice, well spoken. Made me feel comfortable while talking about issues that are a little weird to talk about.
Jul 31, 2026
Very knowledgeable and very helpful
Talked and listened to my questions.
Jul 31, 2026
thank you for the very good care that you provided. excellent care. where there any results for the Lymes disease test? nice to meet you, do good.
Jul 31, 2026
Dr McKenna seems to genuinely care about the people he sees/treats.
Jul 31, 2026
He is simply the best
Jul 31, 2026
All went very well with her and she was very detailed with everthing!
Jul 31, 2026
Thank you for all your help and understanding of our situation and myself and my husband and his medical condition
Jul 31, 2026
I very very at ease with Jilianne.
Jul 31, 2026
She is an excellent Dr so proud to have her for my doctor
Jul 31, 2026
She made options much clearer to me, as well as possible difficulties.
Jul 31, 2026
she was great
Jul 31, 2026
She is so caring and understanding and encouraging
Just a awesome person
Jul 31, 2026
Dr. Kass is one of the very few professional physicians with Dean! Dr. Kass is a true professional! 1000% pay increase for Dr. Kass! Thank you Dr. Kass!
Jul 31, 2026
Provided above and beyond his care.
Jul 31, 2026
He is the best.
Jul 31, 2026
Excellent care
Jul 31, 2026
He provided a calming presence during a procedure that can make people nervous. He seemed to have a lot of experience and had many patients scheduled on one day.
Jul 31, 2026
She found spots I forgot to mention
Jul 31, 2026
I am very happy with my visits.
Jul 31, 2026
Grateful for her care.
Jul 31, 2026
Outstanding care!
Jul 31, 2026
I would send my family to him
Jul 31, 2026
She always listens to my concerns and follows up on what we talked about
Jul 31, 2026
Excellent provider.
Jul 31, 2026
Dr Shearer listens to my concerns and explains his recommendations very well. He is very knowledgeable and personable. He is a pleasure to work with.
Jul 31, 2026
she listened and helped me
Jul 31, 2026
She is very caring and helpful. She answers all questions in a manner I could understand!
Jul 31, 2026
She knows her stuff very well, seems to keep up to date on current trends
Jul 31, 2026
She's knowledgeable, caring and listens.
Jul 31, 2026
Thank you
Jul 31, 2026
Answered all my questions and provided choices for me to decide. I loved her interest in my condition and didn't direct me the most expensive option.
Jul 31, 2026
Dr Greytak was very attentive and patient…..never rushed or otherwise impatient.
Jul 31, 2026
DR MULLIN TAKES A LOT OF TIME WITH US WE JUDY AND I THINK HE IS THE BEST HE IS A GREAT DOCTOR THANKS DR MULLIN FOR ALL YOU DO FOR US
Jul 31, 2026
I was recommended to your practice by my daughter but after listening to my needs the receptionist said that I should see Erin without hesitation and she was so right! I have never had my anxiety leave so quickly at an appointment!
Jul 31, 2026
She was very friendly and helpful
Jul 31, 2026
She’s great
Jul 31, 2026
Dr. Murphy is the best Doctor I've ever known. She follows your medical history very closely.
She takes a little time to go over any progress you might have made and provide her recommendations for any required changes.
Jul 31, 2026
She knows what I need and clearly answers all of my questions.
Jul 31, 2026
Thank you, Stacey for listening and helping me. I needed you at that moment.
Jul 31, 2026
i already did... he was amazing
Jul 31, 2026
Nate is professional and personal. I appreciate that he is willing to try various exercises to find the best ones for my immediate situation. He explains things well and always asks for my feedback.
Jul 31, 2026
He is the reason I keep Dean Insurance!