SSM Health Dean Medical Group
4.8 out of 5
59,161 verified ratings
59,161 Ratings, 23,285 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 21, 2026
Jennifer M Groehler, OD
Very capable and observant
Aug 21, 2026
I very much like Dr. Terrill and how she works with me. For whatever reason, she and her tech seemed out of sync that day and made the visit feel jumbled and a little uneasy. This was my first time at her new location, which I really did not like because of the automated check in and lack of human interaction to get into the room. I would give Dr. Terrill the highest rating possible but wish she was in more comfortable and friendly location.
Aug 21, 2026
He is the absolute best! I am sorry he is retiring, but happy for him.
Aug 21, 2026
Very knowledgeable and informative.
Aug 21, 2026
I have already recommended her to anyone who has Dean.
Aug 21, 2026
Genna is incredibly knowledgeable- but more importantly so caring and compassionate. She knows me and my medical history even though I see her only once a year. Thank you, Genna for caring for me throughout these years. You’re truly the best!
Aug 21, 2026
She was lovely, no complaints. Any answers that are less than good or very good related to the woman who did the ekg
Aug 21, 2026
He is very special!
Aug 21, 2026
She comes across as very qualified and experienced.
Aug 21, 2026
I felt Dr Shah had a lot of knowledge, was very open minded and listened to what I had to say.
Aug 21, 2026
John is a very helpful, very knowledgeable professional provider with excellent skills while providing medical treatment.
Aug 21, 2026
I feel that any patient under Dr. K’s will get the best care available.
Aug 21, 2026
Dr Huang is a caring, professional, knowledgeable doctor. I appreciate the care I receive from her.
Aug 21, 2026
He is just great
Aug 21, 2026
I cannot say enough about Richelle! She deserves more than "very good" on the rating scale. She is truly a special provider, and her patients are so very lucky to have her!
Aug 21, 2026
She was very nice and took her time with me.
Aug 21, 2026
Having seen Dr. Schmitt for several years, we find her professional, friendly, thorough, and highly knowledgeable. She's outstanding.
Aug 21, 2026
We decided on some medications for me. She and I MyCharted each other after my appointment. She is an outstanding Doctor andI am lucky to have her!
Aug 21, 2026
She listens and is very empathetic about my condition.
Aug 21, 2026
Explained his review of MRI and lab work clearly.
Aug 21, 2026
New my history and address my needs. Great doctor!
Aug 21, 2026
Give him a raise
Aug 21, 2026
Very knowledgeable, gave me options for treatment, friendly.
Aug 21, 2026
Dr. Daniel D. Trotter is an excellent physician and truly irreplaceable in my medical care. I deeply value the trust we have built over the years and the respect, compassion, and dedication he consistently demonstrates. The quality and continuity of care he provides are invaluable to me.
Aug 21, 2026
Listens very carefully,
Answers guestions wthout speaking over my level of understanding.. thank you
Aug 21, 2026
GOOD AT HIS JOB
Aug 21, 2026
Very professional and knew what she was doing!!
Aug 21, 2026
Wonderful Facility. I was greatly impressed with Dr. Bushey and technicians
Aug 21, 2026
Sad to see her leave Columbus! Wish her the best!
Aug 21, 2026
She’s great.
Aug 21, 2026
Look forward to seeing him in one year
Aug 21, 2026
He is respectful and makes the appointment as pleasant as possible.
Aug 21, 2026
Easy to talk to. Open to questions
Aug 21, 2026
He tells you like it is
Aug 21, 2026
Very professional and answered all my questions
Aug 21, 2026
Dr. Bliton went above and beyond: she was attentive, had answered all of my questions, and talked me through the procedure which helped me immensely!! She even performed some additional tests since I was due for them anyway. Thank you Dr. Bliton for this incredibly efficient appointment!!
Aug 21, 2026
Thank you Caitlin!
Aug 21, 2026
Lori makes me feel like I am the most important patient that she has. She knows me and my medical needs and treats me with respect. She is very knowledgeable and professional.
Aug 21, 2026
Has tme for me
Aug 21, 2026
Sandra is always a delight!
Aug 21, 2026
Very caring, keeps me informed and explains everything
Aug 21, 2026
Excellent professional
Aug 21, 2026
she was very good and had patience with me.
Aug 21, 2026
The doctor is very good at explaining the care I need. He gives options and wants to know what my thoughts are.
Just a very very nice man!
Aug 21, 2026
Great guy
Aug 21, 2026
Thorough. Professional. Very patient.
Aug 21, 2026
She was great. She referred me to a psychiatrist that can't see me for 6 months though.
Aug 21, 2026
Helpful and encouraging to me.
Aug 21, 2026
Excellent communication between doctor and patient
Aug 21, 2026
I like seeing Dr Kleppe. He is sensible.