SSM Health Dean Medical Group
4.8 out of 5
60,219 verified ratings
60,219 Ratings, 23,552 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 18, 2026
Andrea Langan, APNP-CNP
Waiting time between nurses and when doctors see you to long
Sep 18, 2026
Besides helping me to be able to move so I have the capability of exercising, she also tells me certain positions to avoid. She fosters self care very nicely.
Sep 18, 2026
Fantastic care experience
Sep 18, 2026
He was very easy to understand and easy to talk with
Sep 18, 2026
Explained things so I could understand my condition
Sep 18, 2026
Wonderful Doctor!
Sep 18, 2026
It was a complete pleasure to meet her for the first time.
Sep 18, 2026
She was great!
Sep 18, 2026
He’s a great doctor very thorough to the point and explains everything in detail. What’s going on with you?
Sep 18, 2026
Besides being very helpful she followed up on a particular issue very quickly
Sep 18, 2026
John McKenna, he is truly the best, all the Drs. here are wonderful, I think John has been my Dr. for about 10 years now, I consider him to be my friend.
Sep 18, 2026
Dr Kinnunen is the best! She always listens to you & explains things & she is so considerate. I never feel like I am being rushed out.
Sep 18, 2026
Dr. Cooper is efficient yet thorough, and he exhibits expertise without being mechanical in his approach.
Sep 18, 2026
she listened to me and gave me her attention in all matters
Sep 18, 2026
Hope to see next time I have an appointment.
Sep 18, 2026
Doctor explained everything in detail and included the patient in the conversation
Sep 18, 2026
Everything you want in a physician. Knowledgeable, thoughtful and respectful.
Sep 18, 2026
Dr Ozers always is well prepared, caring and highly professional. He has me exceptional care for over 25 years
Sep 18, 2026
It was a very pleasant and confidence-building experience.
Sep 18, 2026
Attentive. Listens carefully. Sees you as an individual, not as a history of complaints.
Sep 18, 2026
She is so caring and informative. She listens and truly cares
Sep 18, 2026
Knowledgeable,professional,friendly
Sep 18, 2026
Him and his staff are absolutely amazing! This has been a hard experience to deal with this year but they all help me to stay calm
Sep 18, 2026
Doctor Z went out of his way to make sure that I understood the procedure and necessary after care!
Sep 18, 2026
I was very happy with his care
Sep 18, 2026
Knowledgeable, professional!!
Sep 18, 2026
She is excellent! I will go back to her again
Sep 18, 2026
Always listens and explains,
Sep 18, 2026
Caring and understanding medical professional
Sep 18, 2026
Holly is always a delight to see no matter the reason. Her nurse is amazing and so down to earth. I appreciate both of them.
Sep 18, 2026
I liked him and feel confident with him as my surgeon.
Sep 18, 2026
She made it as pleasant as possible. Her kindness was off the charts. It's too bad we couldn't have met in different circumstances. I can't say enough great things about her.
Sep 18, 2026
Amazing
Sep 18, 2026
As stated earlier very friendly and complete as far as I am concerned. He seemed to be in a hurry, but with that said he did answer my concerns in a friendly and professional matter. No Issues at all.
Sep 18, 2026
Lindsay C Resenhoeft is extremely caring and terrific at her job.
Sep 18, 2026
He is just a great all around good person.
Sep 18, 2026
He was very friendly and gave me advice human to human. He didn’t appear to be annoyed with my questions and provided great future steps to my care
Sep 18, 2026
Patrick was very informed about my past health conditions despite never having me as a patient . Friendly, knowledgeable , thorough and interested in me as a person not just a patient
Sep 17, 2026
I feel Dr.Grupe is Very Knowledgeable & Caring!!
Sep 17, 2026
Dr. Terrill is through. We have a good repor. Is let's me know what I can be doing to help keep my eyes younger....(Haha) I like our visits yearly.
Sep 17, 2026
Don’t know him that well. I think he’s a very good doctor.
Sep 17, 2026
He was excellent and made me feel comfortable
Sep 17, 2026
He is very knowledgeable about current trends, listens to his patience with their struggles, and back it up by always being available when needed
Sep 17, 2026
Dr. Jui Hacker is very professional and easy to talk about my medical tests.
Sep 17, 2026
She is a phenomenal Physician. She listens and has great feedback to any issues! Have seen her for many, many years.
Sep 17, 2026
Great doctor!
Sep 17, 2026
Very knowledgeable about what next steps should be in my overall health care. I feel I am in "good hands."
Sep 17, 2026
She good
Sep 17, 2026
Could not talk to the doctor pushed around with medical staff
Sep 17, 2026
It was very professional and very concerned about my condition.