SSM Health Dean Medical Group
4.8 out of 5
57,772 verified ratings
57,772 Ratings, 22,602 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 26, 2026
Melissa M Terrill, OD
Great Doctor! Very attentive and caring!
Jun 26, 2026
She is pleasant and thorough!
Jun 26, 2026
I was SO impressed with Dr. Keith. She explained things clearly and listened to me and what I needed! She was not rushed and I felt that she truly understood my situation and that I am active and want to remain active.
Jun 26, 2026
She is very compassionate and knows my history very well
Jun 26, 2026
Just a really, really, really good Doctor!!
Cannot say enough good things about him
Jun 26, 2026
At the end he asked me if I had any further questions.
Jun 26, 2026
The girl that first took me into a room was very nice! The girl that assisted Dr. K. was great also!
Jun 26, 2026
Very helpful and explained things well
Jun 26, 2026
Dr Hannah listens to my health concerns & discusses what tests & treatments would be suitable. I always feel safe & comfortable knowing he is very knowledgeable.
Jun 26, 2026
Will go back to her again.
Jun 26, 2026
He us an amazing and caring doctor.
Jun 26, 2026
Sarah is a very nice woman. I just don’t think that she heard what I was saying and she didn’t really check me out the way that I thought she should’ve.
Jun 26, 2026
OUtstanding physician who meets you where you are and guides you toward improved health outcomes.
Jun 26, 2026
she was able to answer all my questions
Jun 26, 2026
Professional and courteous
Jun 26, 2026
KEEP HER!
Jun 26, 2026
Dr Trotter is a knowledgeable and caring doctor that understands my challenges and needs as I am aging
Jun 26, 2026
I've worked with Antonia several times and she's efficient, professional, and personable. I have great confidence in her knowledge and appreciate her attention to detail.
Jun 26, 2026
An excellent Dr.
Wish more were like her.
Jun 26, 2026
Felt more engaged than some ophthalmologists have been. Listened to questions.
Jun 26, 2026
She’s a gem!
Jun 26, 2026
She was highly informative and took her time with me. I did not feel rushed and felt she truly understood my symptoms.
Jun 26, 2026
She explained things well, answered my questions and gave me good information.
Jun 26, 2026
very nice doctor
Jun 26, 2026
Always a good experience, he never makes me feel rushed and is very patient when conducting the exam to insure my vision prescription is the best it can be.
Jun 26, 2026
I always kook forward to seeing and working with him.
Jun 26, 2026
I like and trust her.
Jun 26, 2026
A pro !!!
Jun 26, 2026
As I mentioned earlier, Dr. Kleppe took the time to listen to my concerns and made me feel he understood my needs.
Jun 26, 2026
Wendy is very thoughtful and detailed. I will definitely see her in the future.
Jun 26, 2026
very thorough.
Jun 26, 2026
Dr. Behrs is very competent and thorough.
Jun 26, 2026
I have PMR , it took way too long to eliminate what was going on to my body . Ortho, pain management , spine , neuropathy Dr , images and weeks before the next specialist to eliminate my pain and body lacking normal function legs and arms to hands ! Some symptoms I shared with family Dr over the years , then it became debilitating! I believe I had this condition for several years to various degrees , staff assuming it was from previous joint and spine surgeries and aging ! Happy now we have answers and a treatment plan !
Jun 26, 2026
He was a very good listener and explained everything very well!
Jun 26, 2026
He is a very good doctor and cares about his patients
Jun 26, 2026
She is a very professional and knowledgeable physician. I trust her with my health issues.
Jun 26, 2026
Love her!
Jun 26, 2026
He's awesome. I love the way he talks to me and he explains everything ln a way I can understand with great care.
Jun 26, 2026
I feel like I'm being well taken care of.
Jun 26, 2026
I like him as a doctor, no complaints.
Jun 26, 2026
What a great asset to this practice
Jun 26, 2026
I had a great experience with him. He seemed very knowledgeable and listened to all of my concerns.
Jun 26, 2026
She was thorough, asked meaningful questions, listened carefully to my answers. Very professional, knowledgeable & nice!
Jun 26, 2026
Very professional & helpful
Jun 26, 2026
Intelligent, caring doctor.
Jun 25, 2026
Super impressed with his professionalism and bedside manner.
Jun 25, 2026
Very competent and courteous.
Jun 25, 2026
This is the first time I have seen Dr Grupe. He was very personable and interested in my needs
Jun 25, 2026
Dr. Ranum is an outstanding physician, the best at what he does. His compassionate care, and professionalism are truly an asset that everyone who works with him, or a patient can enjoy.
Jun 25, 2026
She was very personable and spent the time needed to listen to my concerns and help me form a plan to hopefully alleviate some or most of my eye discomfort.