SSM Health Dean Medical Group
4.8 out of 5
56,556 verified ratings
56,556 Ratings, 21,950 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 20, 2026
Zoe L Blumenthal, MD
Could not have asked for better. We are going through a different family challenge which ups the stress I have, and doc helped me to believe in the solution.
Mar 20, 2026
Dr. Schug is pleasant and understanding.
Mar 20, 2026
Dr Schug is very caring and considerate and listens to me and is very supportive and makes it easy to understand my health problems and how to manage or improve them, he is always very kind and easy to talk to about my health concerns
Mar 20, 2026
Genna and team are great! I really value her as my health care provider!
Mar 20, 2026
I was just very pleased that she was able to put me at ease, and I was able to talk about my medical issues more comfortably, I was impressed with her knowledgeable step by step approach to my issues.
Mar 20, 2026
She is great. Good listener and made a plan to help me. Loved her!!!
Mar 20, 2026
Perfect primary
Mar 20, 2026
Dr. Mahaffey is extremely professional and yet so very patient and compassionate. My daughter loves visiting her.
Mar 20, 2026
Great doctor. I am grateful to have his my primary doctor.
Mar 20, 2026
Not personable and didn't try to get to know me at all. Short with her answers and didn't elaborate to explain thoroughly.
Mar 20, 2026
Very caring and thorough.
Mar 20, 2026
She is very personable and knowledgeable
Mar 20, 2026
Anna listened to me and I didn't feel any judgment when explaining what was going on which has happened in the past with other providers at other locations. She did everything she thought was relevant to what was going on right away and explained why we were doing what was being done.
Mar 20, 2026
She is excellent
Mar 20, 2026
She is genuine and has a good sense of humor
Mar 20, 2026
She’s just always so kind. She never makes the appointment feel rushed. She listens and hears what I have to say. As a health care provider myself, she meets me at my level of knowledge and doesn’t talk up or down to me. She takes time to listen and to explain. She makes sure my questions are answered, issues addressed and treatment plan is clear.
Mar 20, 2026
Though Aaron Koerten is a PA, he welcome to be my primary doctor.
Mar 20, 2026
Mar 20, 2026
Professional and kind. Explains everything to me.
Mar 20, 2026
Kathy Nevins is great at her job. After seeing her only twice my neck is already so much better!
Mar 20, 2026
She's great!
Mar 20, 2026
friendly, prompt, honest
Mar 20, 2026
Excellent doctor and service.
Mar 20, 2026
Very attentive, knowledgeable and friendly
Mar 20, 2026
She was very thorough in her explanations of issue and how it could be resolved. This was our first visit with her and it was very evident that she had studied his chart and knew other
health issues besides one addressing; She was professional and still friendly.
Mar 20, 2026
She understands and helps me understand what to do with my skin. Best dermatologist I have ever had.
Mar 20, 2026
She's knowledgeable, efficient, respectful, and friendly
Mar 20, 2026
I liked him very much
Mar 20, 2026
Professional, courteous and completely filled in on my history. She had clearly done her homework on my case.
Mar 20, 2026
Respectful gentleman
Mar 20, 2026
Very nice. Wish my next ENT appointment was with him.
Mar 20, 2026
He suggested a new exercise in addition to what I'm already doing. Plus he suggested a better way to do one of the exercises that I had been doing.
Mar 20, 2026
She is very thoughtful
Mar 20, 2026
Thx for you willingness to get me though this time in my life again thank you and your staff
Mar 20, 2026
Very knowledgeable and experienced
Mar 20, 2026
Always exhibits genuine concern for my well being.
Mar 20, 2026
The nursing staff was also very kind and respectful of me.
Mar 20, 2026
Pooja provided excellent service, she is a very caring person and strives to provide the highest quality of care
Mar 20, 2026
He is like an old friend and we could talk about anything easily.
Mar 20, 2026
He is a very good Dr..
Mar 20, 2026
She is always happy to see you and is very aware of your history and very pleasant to be around, always smiling and happy.
Mar 20, 2026
very knowledgeable and easy to talk to. puts you at ease.
Mar 20, 2026
Very good doctor. She has a good history of my medical conditions and needs. Makes good recommendations.
Mar 20, 2026
Just all around nice Dr. So knowledgeable and answered my concerns
Mar 20, 2026
She’s very attentive and listens to you
Mar 20, 2026
Excellent care
Mar 20, 2026
offered a clear explanation of procedure in advance of surgery. Solicited questions, and responded clearly to each.
Mar 20, 2026
He explains the X-rays and medication, and makes me feel comfortable.
Mar 20, 2026
Great Doctor
Mar 20, 2026
He did well - the issues were all pre-visit