SSM Health Dean Medical Group
4.8 out of 5
56,543 verified ratings
56,543 Ratings, 21,800 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 23, 2026
Jeffery F Kneiert, OD
I have been going there for a long time and feel very confident about the care I receive
Jan 23, 2026
Nice man. Encouraging visit.
Jan 23, 2026
I would say Very Very good but do not want her to get soo busy that I can not see her. How is that for being selfish..
Jan 23, 2026
Looking forward to continuing seeing Dr. Benz.
Jan 23, 2026
The lady at the check in desk was really nice.
Jan 23, 2026
He is always kind and rather funny. He makes you feel comfortable.
Jan 23, 2026
Rachel is always very sincere, thoughtful and caring when discussing and taking care of meeting the patient needs…very professional and thorough
Jan 23, 2026
Always a great experience.
Jan 23, 2026
he listens to my concerns and gives me solutions
Jan 23, 2026
Easy to talk to, listens well.
Jan 23, 2026
Dr. Mckenna is the best! My family thinks the world of him as well. I can't say enough good things about him.
Jan 23, 2026
Excellent
Jan 23, 2026
Dr. Ekpunobi was very caring and took as much time as needed to get a history and answer questions. He seemed genuinely concerned with my well being and proactive. He gained my trust as a patient.
Jan 23, 2026
I always feel uplifted after seeing her.
Jan 23, 2026
Jan 23, 2026
I really like Nicole Chicker. She's knowledgeable and friendly and is proactive towards my healthcare concerns. She takes me seriously and doesn't make me feel like I'm overreacting. She doesn't brush off the way I'm feeling and try to convince me I'm not really feeling that way.
Jan 23, 2026
Listened then talk to me about my history and how my eyes were doing very well considering the surgeries I had in the past. She made me feel very comfortable talking to her about it my concerns
Jan 23, 2026
I felt the eye exam was rushed. My past experiences had the doctors spending more time determining the exact eye prescription.
Jan 23, 2026
Dr. Bell is a caring and dedicated physician.
Jan 23, 2026
Excellent
Jan 23, 2026
She really took her time with me & explained things well for the eye issues I'm having.
Jan 23, 2026
DR made me feel at ease. I really appreciated him.
Jan 23, 2026
Dr. Crisalli took his time with me. Asking questions, and providing feedback i clearly could understand, and if not reworded it in a way i did understand. I felt very comfortable with his staff as well on check in. It was a great visit. Thank you
Jan 23, 2026
Dr Littlefield was excellent. He always listens and answers questions about my health. He was also empathetic to my check in situation and said it should not have happened.
Jan 23, 2026
Very thorough and helpful. Gave very clear follow-up instructions
Jan 23, 2026
All good so far
Jan 23, 2026
Working to really solve the issue
Jan 23, 2026
I wish she would be permanently at Evansville clinic or a Physician that would stay- losing your physician every 6 months is ridiculous
Jan 23, 2026
Many thanks for your compassionate care!
Jan 23, 2026
Very informative and took time with me
Jan 23, 2026
She is fantastic!!
Jan 23, 2026
Excellent caring person helping navigate a pain issue
Jan 23, 2026
Thank you
Jan 23, 2026
Very easy to talk with and actually listens.
Jan 23, 2026
Very easy to talk to
Jan 23, 2026
All good.
Jan 23, 2026
Thank you for helping me feel that I am doing well and making good choices.
Jan 23, 2026
I can’t thank him enough for getting me in to see my son as quickly as he did. This was a very scary experience, and to get an appointment the next day, I could not believe it! I’m so appreciative!
Jan 23, 2026
1st appointment! She was very thorough and answered my questions and addressed my concerns.
Jan 23, 2026
When she greeted me she didnt look at me
Sighing through her mask while on computer. I thought that was a bit rude.
Jan 23, 2026
He was very informative and addressed my needs clearly.
Jan 23, 2026
I really appreciated the time Dr Durst spent with me. We talked over the options I had.
Jan 23, 2026
Friendly, understanding, informative, I felt very much at ease with Dr. Murphy
Jan 23, 2026
She’s the best! Listens, cares, knowledgeable, kind. Never seems to be in any hurry.
Jan 23, 2026
I was so nervous but he showed me respect and caring. I felt so comfortable and he gave me care right away that I needed.
Jan 23, 2026
Very nice person. Explained everything so I could understand. When I ask questions he answered in a manner that I could understand, very patient.
Jan 23, 2026
Liked her a great deal. Easy to talk to. I’d definitely recommend her to others.
Jan 23, 2026
Thank you!
Jan 23, 2026
Abby is an amazing provider. She listens and truly has compassion for her patients! I hope she never leaves SSM.
Jan 23, 2026
I'd recommend Dr. Swanson any time of the day!