SSM Health Dean Medical Group

4.8 out of 5

57,411 verified ratings

57,411 Ratings, 21,940 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 12, 2026
Best provider ever! 12/10

Jun 12, 2026
Very smart and a joy to have her as my health care provider.

Jun 12, 2026
Always joyful and a consummate professional.

Jun 12, 2026
thank you for your excellent care

Jun 12, 2026
Very easy to work with

Jun 12, 2026
She is very knowledgeable.

Jun 12, 2026
She always takes my concerns seriously. She is the best

Jun 12, 2026
He is a very good Dr to my family, I really appreciate him for being there for us.

Jun 12, 2026
As I mentioned previously, Dr Mckenna is an excellent General Practitioner. Really a high quality doc. Do everything you can to keep him at the East Side SSM location for life!!

Jun 12, 2026
Open & easy to talk to!

Jun 12, 2026
She is welcoming, friendly, thorough, answered all of my questions, easy to talk to.....she smiled a lot

Jun 12, 2026
Dr. Fields is an excellent physician who communicates effectively and ensures that patients fully understand their care and treatment options.

Jun 12, 2026
She listened to my concerns, left the treatment decision up to me and left the option to contact her if I had additional questions or wanted to change my treatment plan.

Jun 12, 2026
She is caring, listens and I feel that I am well taken care of.

Jun 12, 2026
He’s a great 😊 doctor 👩‍⚕️

Jun 12, 2026
I liked his look, confidence, professionalism and work...it drew me in and gave me comfort

Jun 12, 2026
Will miss him when he retires.

Jun 12, 2026
She's great 👍

Jun 5, 2026
Very professional with his skills.

Jun 5, 2026
I just want to reiterate how much I appreciate Dr. Lyons. It is rare to find a surgeon who is not only highly skilled but also takes the time to listen and explain complex medical issues so clearly. He has given me great peace of mind regarding my health, both years ago during my surgery and at my appointment yesterday. The clinic is lucky to have him!

Jun 5, 2026
He's great. He explains everything answers any questions I have.

Jun 5, 2026
Arbaje takes the time to let you know what is going on with me. And he gives me options. Not just take this or do this. I really like that.

Jun 5, 2026
Dr. Riggs is honest and friendly.

Jun 5, 2026
He is thorough, and kind.

Jun 5, 2026
I get along with Doc really good. He is working hard to get me what i need done.

Jun 5, 2026
Professional and caring. #1 in NY book.

Jun 5, 2026
She explained everything to me that I could understand. Very good

Jun 5, 2026
She is a good PA C l felt she took the time l need. Also explain everything

Jun 5, 2026
Sarah is a good listener and made me feel comfortable discussing my concerns.

Jun 5, 2026
Very knowledgeable and attentive. She asked specific questions that helped diagnose the issues I had.

Jun 5, 2026
All as mentioned earlier on in this survey; very thankful she is my Doctor.

Jun 5, 2026
She's leaving your facility...why would I?

Jun 5, 2026
She is very caring and listens.

Jun 5, 2026
Melanie has ALWAYS been a great provider and, in my opinion, a great person!! That’s what makes her a great provider

Jun 5, 2026
Nicole listens very carefully. Nicole is very easy to talk with. I am very pleased that she is part of my care team

Jun 5, 2026
Amber is my go-to provider for my complicated issues.

Jun 5, 2026
Absolutely one of the best providers SSM has. Hopefully he won’t go to UW like alot of others. Give him a raise!

Jun 5, 2026
She is my Specialty Care Team Leader.

Jun 5, 2026
She is the epitome of what is good in cancer care

Jun 5, 2026
Very good Doctor 👍

Jun 5, 2026
She is just very nice and explains things as she is checking things out

Jun 5, 2026
Provides excellent care, fast, efficient, decisive. Sees the medical needs but maybe not the person. Ideally I'd like someone who does both but I can work with him. He's highly competent and will take good care of me. Nice guy.

Jun 5, 2026
Seemed to rush us through.

Jun 5, 2026
Very Good Doctor!

Jun 5, 2026
He has a humor that takes a minute to catch onto. Once you're there, he's very pleasurable and knowledgeable. I appreciate the time he gave us.

Jun 5, 2026
Most friendly and relatable DR. I have ever had.

Jun 5, 2026
Wonderful doctor that is very personable.

Jun 5, 2026
thorough, listened to my concerns, pushed back constructively where needed...and probably accurately.

Jun 5, 2026
20 out of 10 stars!

Jun 5, 2026
She is great! Always listens and has good solutions for issues.