SSM Health Dean Medical Group
4.8 out of 5
56,541 verified ratings
56,541 Ratings, 21,689 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 12, 2025
Yamil M Arbaje
He is an incrediblely caring and knowledgeable oncologist. I am so delighted he is mine!
Dec 12, 2025
She really listened to all the pain that I was having and what plan she had for me
Dec 12, 2025
It will be a sad day when he decides to retire. Many in our community look up to him for exeptional care.
Dec 12, 2025
knows me and my issues
Dec 12, 2025
I appreciate her attention to helping me get better.
Dec 12, 2025
She’s a good listener, caring, and she explains everything I need to do. I like her a lot.
Dec 12, 2025
Listened to me and did his best to push things thru
Dec 12, 2025
She is excellent.
Dec 12, 2025
He is authentic and always listens to my health concerns without judgement. I love that he holds a couple spots open for last min. appointments.
Dec 12, 2025
He never seems hurried. Always attentive to my concerns.
Dec 12, 2025
Dr. Paul R Garcia defines the definition of a doctor and I am grateful for having him as my doctor.
Dec 12, 2025
Amazing and compassionate
Dec 12, 2025
He was kind, upbeat, answered all my questions, gave good advice, checked with me on previous issues I had had.
Dec 12, 2025
She has always taken a broad approach and coordinated my complicated history very well
Dec 12, 2025
Dr. Thomas is one of the best physicians that I have ever seen. Just outstanding!
Dec 12, 2025
very nice
Dec 12, 2025
She does care.
Dec 12, 2025
She makes my condition understandable. She’s had experience with patients with my condition and shares that experience when I ask questions. Great people skills, I might add.
Dec 12, 2025
Very nice and easy to talk with him.😁
Dec 12, 2025
Great doctor.
Dec 12, 2025
Besides being an amazing surgeon, he is down to earth and humble. He’s also very kind and explains everything at a level I can understand. He’s also very is really the best!
Dec 12, 2025
Very professional caring and including me in decisions and making choices regarding plan of care.
Dec 12, 2025
He is a totally awesome Doctor and he truly cares about his patients.
Dec 12, 2025
Lack of being heard and feeling all the information/history was a concern.
Dec 12, 2025
I wish she was the only doctor I ever had to see. She's that good.
Dec 12, 2025
very kind respectful and knowledgeable fast and accurate
Dec 12, 2025
Experience was very good.
Dec 12, 2025
Thank you.
Dec 12, 2025
She’s the best doctor I’ve ever had for personal care. My wife & I feel lucky to have her.
Dec 12, 2025
Very good dr
Dec 12, 2025
First time I met him. He was very professional and cared to take care of my problem
Dec 12, 2025
My normal doctor was unavailable, so it was my first time seeing her. I was completely satisfied and now I’m happy to see her anytime in the future.
Dec 12, 2025
Dr. Hess is an outstanding doctor. He patiently listens to my concerns and carefully explains follow up care.
Dec 12, 2025
Nice, friendly and respectful
Dec 12, 2025
He was proactive with steps he felt were needed. Answered questions and didn't feel rushed through the appointment
Dec 12, 2025
I switched to her being my main provider
Dec 12, 2025
Dr. Hackman goes above and beyond. In addition to providing excellent care, she directed her staff to schedule an annual appointment on my behalf.
Dec 12, 2025
I like him alot.
Dec 12, 2025
Dr. Kroger was friendly and shared all the info I needed to know without me asking.
Dec 12, 2025
She listens to your needs & is very caring! I wish she wasn't leaving.... she will be missed!
Dec 12, 2025
A great doctor and a great person.
Dec 12, 2025
Very good personaliity, extremely good at explaining issues and possible remedies The best eye examination that I have ever received. have already recommended him to others.
Dec 12, 2025
Exceptional…the absolute best!!!
Dec 12, 2025
He's the only pain dr I care for. I've seen several and he's the kindest dr I've had
Dec 12, 2025
Lauren did more for me then the ER did for me when I went there for the same thing.
Dec 12, 2025
She was great.
Dec 12, 2025
I am comfortable with her.
Dec 12, 2025
Very kind person
Dec 12, 2025
She's so friendly, gentle, walks you through the exam, made sure I understood everything and that she was available to answer any questions or help me in the future.
Dec 12, 2025
He is very good