SSM Health Dean Medical Group
4.8 out of 5
56,428 verified ratings
56,428 Ratings, 22,047 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 24, 2026
Nathan L Jung, MD
He made me feel comfortable. He was very professional and knowledgeable about my condition.
Apr 24, 2026
Hes a smart guy but doesn't seem very caring. He tries to get rid of me by doing the minimum. Almost every question I ask he says 'I dont know' . In my last appointment he told me 'learn to tolerate the discomfort'. I was hoping he would make more of an effort to find the root cause of my issue. Once I go on Medicare I will probably find a new Urologist.
Apr 24, 2026
She was very polite and explained things in a way that was easy to understand.
Apr 24, 2026
I would highly recommend if anyone had pain management problems to see doctor McLean.
Apr 24, 2026
listened to me
Apr 24, 2026
uncaring, condescending
Apr 24, 2026
Very knowledgeable and professional
Apr 24, 2026
My 1st appt w this team and they were all great! You could tell they’re not just putting in their time but are there for the patients.
Apr 24, 2026
I completely trust my well-being to Dr. Schug!
Apr 24, 2026
I am very pleased to have Dr. Daiga as my neurologist.
Apr 24, 2026
She is wonderful!
Apr 24, 2026
I enjoyed my visit and would see him again
Apr 24, 2026
Great provider. Wonderful explanation of eye issues and never felt rushed, all questions answered
Apr 24, 2026
The conversation between Doc. Wang and myself gave me extreme confidence in my treatment and her.
Apr 24, 2026
I have been seen by other dermatologists in a different health systems. Simply said, Dr. Wang is the best!
Apr 24, 2026
I think Doc .Certeza was the best Doctor visit I have had, I have faith in Her that I see myself getting my health back
Apr 24, 2026
Understanding what I had to say
Apr 24, 2026
What a phenomenal human being! It was my first time meeting him but his kindness and desire to help his patients was immediately evident through his genuine interest in connecting with me and making sure all my concerns were addressed.
Apr 24, 2026
She was both personable and professional. She genuinely seemed interested in my needs.
Apr 24, 2026
Woohoo Carol!
Apr 24, 2026
I wish more were like Anna
Apr 24, 2026
He was professional, compassionate, and thorough.
Apr 24, 2026
Excellent job! Can't complain at all!
Apr 24, 2026
Thank you very much!
Apr 24, 2026
Dr. Block was so caring, and was very understanding about my medical anxiety. She explained all of the steps very well, and made sure that I understood each part. She never forced me to make a decision one way or the other- she let me decide at my own place and was very gracious. She was very quick with the procedure itself- it took less than 3 minutes! Dr. Block is so wonderful!
Apr 24, 2026
She is fantastic.
Apr 24, 2026
She always takes the time to listen, and always ask if i have any other concerns.
Apr 24, 2026
She is kind, respectful, polite, pleasant and shows extreme care and genuine concern. Respects my choices/decisions regarding my health care.
Apr 24, 2026
He's the best
Apr 24, 2026
consistent professional
Apr 24, 2026
Dr Harnish is the best
Apr 24, 2026
Very caring and listened.
Apr 24, 2026
Dr Livermore is a kind and considerate person
Apr 24, 2026
she gave me good advise and take me good
Apr 24, 2026
Aaron is a great provider. Caring, knowledgeable, professional, and reads the room well. Always appreciate his expertise and try to set up appointments with him when I can.
Apr 24, 2026
It was a positive experience.
Apr 24, 2026
A very pleasant, knowledgeable and cares about your health
Apr 24, 2026
always very helpful and knowledgeable
Apr 24, 2026
Switching to Dr. Kass was one of the best decisions I’ve made for my health. After years of minimal follow-up elsewhere, I finally feel heard, supported, and actively cared for. Dr. Kass is thorough, proactive, and genuinely invested in my well-being. Highly recommend.
Apr 24, 2026
Dr. Kostelyna has provided excellent care and knowledge for many years.
Apr 24, 2026
SSM is extremely fortunate to have Dr. K on its staff
Apr 24, 2026
Dr. Tashner is very knowledgeable and caring.
Apr 24, 2026
Good dude!
Apr 24, 2026
Polite and knowledgeable.
Apr 24, 2026
Great!
Apr 24, 2026
She was very helpful with my mental health and explained things very clearly
Apr 24, 2026
Awesome 👌
Apr 24, 2026
I think she is concerned with all of her patients and feel very confident in her care.
Apr 24, 2026
Is very kind and thorough.
Apr 24, 2026
Excellent discussions on eye situation... least painful injections...