SSM Health Dean Medical Group
4.8 out of 5
57,309 verified ratings
57,309 Ratings, 22,378 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 19, 2026
Jeffery F Kneiert, OD
Seeing him for 25 yrs or so. Knows his stuff, as he should. Trust him with my care.
Jun 19, 2026
Dr. Arbaje listened to me. Gave good ideas for me to follow.
Jun 19, 2026
Dr. Mackay was a very good doctor. She comes in with a smile and ready to listen and talk to the patient. She listened to my complaint and he gives a good advice. She treated me very well and I can recommend her to anybody. She knows what she is doing and I liked her very much!
Jun 19, 2026
it was thorough. I could ask questions, yet it moved along well.
Jun 19, 2026
Fantastic eye exam with the very best provider 👍
Jun 19, 2026
He goes above and beyond to help you make you understand the terms
Jun 19, 2026
I am glad she is my PT and appreciate her helpful, caring and honest approach that helps me be the best hockey player I can be, she is a real PT pro :)
Jun 19, 2026
Jun 19, 2026
I look forward to seeing Dr. Wang for a follow up visit in Madison
Jun 19, 2026
His care makes me feel seen and like a real person, not a number. Truly grateful to have him at the helm of my health and wellness. Unfortunately, I can never move away from Wisconsin now.
Jun 19, 2026
Explained procedures to be done very well. Kind+caring for my care.
Jun 19, 2026
Would definitely recommend Dr Shean to anyone - she was great!
Jun 19, 2026
I think she did well with my procedure and seemed very knowledgeable.
Jun 19, 2026
A great addition to the team
Jun 19, 2026
Kristen was very easy to talk to and made me feel very comfortable
Jun 19, 2026
Abby and Kristin were personable and attended to my needs during my visit.
Jun 19, 2026
Very good as usual.
Jun 19, 2026
Halli provided great care! She took interest in me as a person, ensured my medical needs were met, and helped me feel at ease. I would recommend her to anyone looking for a personable and knowledgeable provider.
Jun 19, 2026
Really like the man and his practice!
Jun 19, 2026
I have had numerous providers within the SSM dermatology system and Dr. Zakhem is the only person I trust to assist me in making treatment decisions.
Jun 19, 2026
Dr Hare teams with Darin. I should speak to his style of always asking (during testing) about the patients comfort. He is very good.
Jun 19, 2026
She allowed me to talk without acting in a hurry.
Jun 19, 2026
He listened to my concerns and gave me pros and cons of cataract treatment.
Jun 19, 2026
Although I live over an hour away from her Dodgeville office, I would gladly see Elizabeth again if she was unavailable in closer clinics.
Jun 19, 2026
Dr. Crisalli is very professional, yet personable, too. He listens to me and offers suggestions I can use or dismiss
Jun 19, 2026
He was thorough, knowledgeable, compassionate, and spoke in words I could understand.
Jun 19, 2026
She always is pleasant and takes the time to answer my questions
Jun 19, 2026
Excellent doctor
Jun 19, 2026
Katherine is a wonderful listener and an even better communicator, always sharing information and explaining decisions in a very understandable manner that incorporates my personal thoughts and goals. What a tremendously caring, supportive, and thoughtful provider!
Jun 19, 2026
Very caring .. reviewed former Dr’s notes and explained plan going forward
Jun 19, 2026
Awesome
Jun 19, 2026
Excellent initial visit with Dr Whiting. I feel I am in good hands with him and the SSM team
Jun 19, 2026
Great Dr that knows her profession and a person that would be a good friend.
Jun 19, 2026
Susan has always shared her knowledge and offered all that is desired. She is willing to go the extra mile for a worthwhile experience. She is skilled in her delivery.
Jun 19, 2026
Dr. Alexander was GREAT! And her staff, too!
Jun 19, 2026
I never feel rushed during my visits with her. Always has good suggestions to get more out of my bi-pap experience.
Jun 19, 2026
Knowledgeable, caring, easy to talk to and more
Jun 19, 2026
I really like Dr. LaCap and I appreciate her knowledge with keeping me in good health.
Jun 19, 2026
Explained options very well and listened to my thoughts on those options.
Jun 19, 2026
Just a great caring and knowledgeable doctor in her field.
Jun 19, 2026
Very good doctor
Jun 19, 2026
Caring and making sure I understood the new medication and is monitoring my progress.
Jun 19, 2026
I would definitely recommend her. She was amazing!
Jun 19, 2026
Very nice
Jun 19, 2026
Thorough, knowledgeable, great listening and communication skills.
Jun 19, 2026
Very knowledgeable
Jun 19, 2026
He’s patient, explains things, and seems caring
Jun 19, 2026
Good Job! you are encouraging and very knowledgeable. Thank you!
Jun 19, 2026
Overall wonderful man, I am very confident in his surgical expertise.
Jun 19, 2026
Sarah is truly an amazing, caring and compassionate, her patients can feel how passionate she is in providing a great experience.