SSM Health Dean Medical Group
4.8 out of 5
56,647 verified ratings
56,647 Ratings, 21,411 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for thorough, knowledgeable, and compassionate care. Commenters highlight providers’ strong listening skills, clear explanations, and patient-centered communication. Many note successful management of chronic conditions and confidence in treatment plans; a few mention pre-surgery counseling and medication adjustments that improved outcomes. Staff and nurse practitioners are also commended for attentiveness and professionalism. A small number mention providers appearing very busy or occasional long waits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 23, 2026
Jeffery F Kneiert, OD
I have been going there for a long time and feel very confident about the care I receive
Jan 23, 2026
Nice man. Encouraging visit.
Jan 23, 2026
I would say Very Very good but do not want her to get soo busy that I can not see her. How is that for being selfish..
Jan 23, 2026
Looking forward to continuing seeing Dr. Benz.
Jan 23, 2026
The lady at the check in desk was really nice.
Jan 23, 2026
He is always kind and rather funny. He makes you feel comfortable.
Jan 23, 2026
Rachel is always very sincere, thoughtful and caring when discussing and taking care of meeting the patient needs…very professional and thorough
Jan 23, 2026
Always a great experience.
Jan 23, 2026
he listens to my concerns and gives me solutions
Jan 23, 2026
Easy to talk to, listens well.
Jan 23, 2026
Dr. Mckenna is the best! My family thinks the world of him as well. I can't say enough good things about him.
Jan 23, 2026
Excellent
Jan 23, 2026
Dr. Ekpunobi was very caring and took as much time as needed to get a history and answer questions. He seemed genuinely concerned with my well being and proactive. He gained my trust as a patient.
Jan 23, 2026
I always feel uplifted after seeing her.
Jan 23, 2026
Jan 23, 2026
I really like Nicole Chicker. She's knowledgeable and friendly and is proactive towards my healthcare concerns. She takes me seriously and doesn't make me feel like I'm overreacting. She doesn't brush off the way I'm feeling and try to convince me I'm not really feeling that way.
Jan 23, 2026
Listened then talk to me about my history and how my eyes were doing very well considering the surgeries I had in the past. She made me feel very comfortable talking to her about it my concerns
Jan 23, 2026
I felt the eye exam was rushed. My past experiences had the doctors spending more time determining the exact eye prescription.
Jan 23, 2026
Dr. Bell is a caring and dedicated physician.
Jan 23, 2026
Excellent
Jan 23, 2026
She really took her time with me & explained things well for the eye issues I'm having.
Jan 23, 2026
DR made me feel at ease. I really appreciated him.
Jan 23, 2026
Dr. Crisalli took his time with me. Asking questions, and providing feedback i clearly could understand, and if not reworded it in a way i did understand. I felt very comfortable with his staff as well on check in. It was a great visit. Thank you
Jan 23, 2026
Dr Littlefield was excellent. He always listens and answers questions about my health. He was also empathetic to my check in situation and said it should not have happened.
Jan 23, 2026
Very thorough and helpful. Gave very clear follow-up instructions
Jan 23, 2026
She is fantastic!!
Jan 23, 2026
Excellent caring person helping navigate a pain issue
Jan 16, 2026
compassionate, knowledgeable, and thorough.
Jan 16, 2026
Very good doctor.
Jan 16, 2026
Excellent in every way. He new my history and and was very proactive.
Jan 16, 2026
She was very rushy as soon as she came in room. Sat at computer scrolled through my chart fast and said everything looks good except a few things she upped my medication and that was it. Ok goodbye and that was it in and out in 6 minutes
Jan 16, 2026
Thank you very helping me to try and find different options that are available.
Jan 16, 2026
Dr. LaPeak listens and explains in a way the average person can understand. She also works with you to find a time and place that works best for you.
Jan 16, 2026
Simply put...she's one of the very BEST. I know there are other Onc's out there but I would probably have some anxiety if I had to see someone else. She's amazing. 😁
Jan 16, 2026
Very great experience. I feel confident that she will take care of me.
Jan 16, 2026
Excellent provider
Jan 16, 2026
He’s a great provider.
Jan 16, 2026
I really appreciate that she took the time to listen and care for me.
Jan 16, 2026
Can talk to Candace re: any issues I may have.
Jan 16, 2026
Super thankful for the safe & unjudgemental environment.
Jan 16, 2026
It's not often you see a provider that treats you as a individual who she care about your care.
Jan 16, 2026
She is an asset to your medical group.
Jan 16, 2026
She does an excellet job.
Jan 16, 2026
Doctor Nancy Y Huang did an excellent job.
Jan 16, 2026
I appreciate him and his support and efforts.
Jan 16, 2026
Very professional and on time.
Jan 16, 2026
Dr. Dowling always speaks clearly and -makes eye contact with me -very important since I am hearing impaired.
Jan 16, 2026
She answered my questions and concerns. She did not rush me through appointment.
Jan 16, 2026
Dr Ozers always takes the time to listen to all my healt concerns and questions. He is alway through, caring and compassionate.
Jan 16, 2026
She also is going to talk to another doctor that I will be seeing about her thoughts and my concerns.