164 Ratings, 70 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2026
Would definitely recommend Dr Shean to anyone - she was great!
Jun 17, 2026
I have seen Dr. Shean several times now and I am very happy she is my primary doctor.
Jun 16, 2026
For a first meeting, she showed me patience, caring, understanding, and thoroughness in trying to understand and treat my current problem.
Jun 11, 2026
Thank you for giving time to listen attentively to questions and comments. Thank you also for appropriate follow up questions and care instructions.
Jun 9, 2026
She is always respectful and takes the time needed to find the right solution and treatment necessary to solve the situation. I am extremely comfortable with her and we can talk openly.
Jun 1, 2026
I love Dr Kelsey Shean and all the Ssm doctors and nurses and staff. I have been with SSM back when it was Dean since 1986, so 40 years!!! I am extremely happy with everything and everyone!!! Excellent care by all the providers of mine and staff!!!
May 31, 2026
We are grateful for the exceptional care, attention to detail, and careful consideration of our concerns.
May 21, 2026
Dr. Shean was great! She was very thorough.
May 15, 2026
As previously mentioned, Dr. Shean is caring, thorough, and a great listener!
May 14, 2026
Dr Shean has reinstilled my confidence in doctors. I had all but given up until she was recommended to me. I'm looking forward to living a better healthier life in her care.
May 12, 2026
Thank you. I appreciate your care for my son and our family.
May 7, 2026
She is very good at listening.
May 3, 2026
Great communication
May 1, 2026
She is such a wonderful MD. She listens, never rushes me, and makes me feel so cared for. I feel so lucky to have found her.
Apr 30, 2026
Do everything you can to make sure she stays with SSM. She is an asset to your healthcare business.
Apr 24, 2026
I'm fortunate and blessed to have such a caring and supportive care-giver
Apr 23, 2026
I have a lot of trust in Dr Shean. She is thoughtful, knowledgeable and caring.
Apr 18, 2026
Very pleasant and friendly to work with. Actually concerned about issues.
Mar 13, 2026
Dr. Shean is always good at reviewing my patient history before seeing me, following up on any vaccines recommended for my age group, and explaining why lab test may or may not be needed at each wellness vist.
Mar 10, 2026
She was very prepared and thorough. She was also personable.
Mar 5, 2026
She needs to do a thorough examination.
Mar 3, 2026
friendly efficient
Mar 2, 2026
She is an extremely detailed, caring doctor and in every way she excels!!!
Feb 28, 2026
I enjoyed my visit and trust he expertise.
Feb 26, 2026
Dr. Shean should be promited immediately - all star health provider. Get this recognition done now.
Feb 26, 2026
Modern health care in the United States is a flawed system that too often prioritizes profit over patient care. Doctor Shean restores faith that there are still doctors that put patients first.
Feb 20, 2026
She is a delight. Good listener, well informed about me, doesn't make assumptions but involves me in decisions, shares options and choices, very good at making me comfortable, and she is warm and friendly while being very professional.
Feb 12, 2026
She was great! She answered all my questions and addressed all my concerns.
Feb 9, 2026
Dr shean is a caring person. She listens and does not rush through appointments. I highly recommend her.
Feb 3, 2026
She listened to my concerns. Took plenty of time. I did not feel rushed, which is very important.
Jan 29, 2026
Excellent care team that’s dedicated to the health and wellbeing of their patients.
Jan 29, 2026
I’m happy with her care
Jan 27, 2026
Dr. Shean is an excellent doctor. I feel so lucky to have her taking care of me. I appreciate your warmth, her expertise and her collaborative approach.
Jan 17, 2026
She listened to me, gave me options, then we discussed the best solution/option for me.
Jan 14, 2026
She is humble and very knowledgeable and can talk to any health concerns.
Jan 8, 2026
She's a very good doctor.
Jan 6, 2026
Kelley Shean, MD was great!!
Jan 6, 2026
Took time to listen and understand my symptoms
Jan 2, 2026
She is kind and understanding about what you are telling or asking her for. She looks at the whole picture and gives you her best to offer you.
Jan 1, 2026
She is great, thoughtful, knowledgeable, easy to talk to.
Dec 30, 2025
Dr Shean takes the time to listen, without discounting any concerns. She also is willing to look into circumstances further and order testing necessary
Dec 12, 2025
She is excellent.
Dec 9, 2025
Extremely professional, effective, and caring. Very impressed.
Dec 4, 2025
I’ve been searching for a doctor within the SSM Health care system for several years as I haven’t been comfortable or happy with who I was seeing. That I could become a patient of Kelsey Shean has kept in your system rather than leaving for a different healthcare provider. I love everything about her; so thorough, professional, knowledgeable and caring!
Nov 28, 2025
This was my first experience with Dr. Shean. She did things a bit different than other nurses/doctors I have seen but still very professional.
Nov 25, 2025
I am pleased I was able to have her as my provider. We need more of Dr Shan’s.
Nov 20, 2025
Very knowledgeable and caring,great doctor
Nov 7, 2025
She listened to what was going with me and figured out a plan of attack that would be best for me.
Oct 30, 2025
Caring, easy to talk with, knowledgeable, addressed my needs. This was a hospitalization followup visit.
Oct 28, 2025
Thank you for the time and care you gave me.