Nathaniel C Harkins, OD

Optometry

1025 Regent St

Madison, WI 53715 Directions

608-282-2000

www.getcare.ssmhealth.com

4.8 out of 5

362 verified ratings

362 Ratings, 142 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 16, 2026
He was very straight-forward and explained why he recommended the things he did. We appreciated his candor very much.

Oct 15, 2026
Very professional and personable. Explained everything really well; I wish I could change my doctor to Dr Harkins.

Oct 14, 2026
Great customer service. Kind and easy to talk to.

Oct 14, 2026
He has always been a great provider. I feel he listens, explains, and yet doesn't waste time. He's really perfect.

Oct 10, 2026
A nice man.

Oct 8, 2026
Excellent health care provider.

Oct 1, 2026
Trust him with my eye care

Oct 1, 2026
He was extremely thorough in checking my retina for tears. He explained and reviewed contact options with me. Took his time with me.

Sep 28, 2026
What a patient, knowledgeable and kind man!!

Sep 26, 2026
Excellent

Sep 22, 2026
As I mentioned before, Dr. Harkins always gives me new insights/education into the workings of my eyes. He's a superior optometrist. Wouldn't trade him for anybody.

Sep 18, 2026
He helped me understand that my brain has learned to just take signals from one eye. That's something that I can work with.

Sep 17, 2026
Dr Harkins was very professional and explained everything to me about this appointment and future appointments.

Sep 12, 2026
He was angry at me and short with me

Sep 9, 2026
I greatly appreciate Dr Harkins' thoughtfulness and thoroughness.

Sep 9, 2026
Very direct with answers to my questions

Sep 1, 2026
He is very good at what he does. He is very caring.

Aug 27, 2026
Since it was only my second visit with him, I can let you know more later..

Aug 25, 2026
He is a true professional and explains everything that makes you understand every decision. He is very pleasant and puts you at ease as soon as he enters.

Aug 25, 2026
Dr. Harkins is patient and listens attentively and explains fhings clearly.

Aug 25, 2026
He was very pleasant and knowledgeable and treated me with respect.

Aug 14, 2026
Didn’t seem to spend a ton of time or as thorough of an exam as other providers

Aug 7, 2026
He explained to me the procedure being used to test my eyes. He was friendly and courteous as well,

Aug 6, 2026
He talked a little too fast and could slow down a little because dealing with an older person one needs to listen and process which takes a bit longer. I hope his notes are on line.

Aug 5, 2026
Dr. Harkins is the best eye doctor I have ever had. He is so very kind. He explains medical term/condition in a clear simple way. His calming personality puts one at ease. He is is truly living his vocation.

Aug 4, 2026
Everything great., tests and explanations.

Aug 3, 2026
DR Harkins has always been attentive and thorough taking time to listen to any concerns or questions

Jul 31, 2026
Excellent care

Jul 29, 2026
Had dreaded this appt for quite a while, but while i got in my car afterward with apprehension of reality, i did feel much better about it all

Jul 24, 2026
His nursing assistant was excellent, too!

Jul 23, 2026
Just plain excellent service. Answered questions, was friendly, he's a keeper, do whatever you need to do to hold onto him. He i an asset to the ssm dean care system

Jul 22, 2026
Very nice Doctor.

Jul 21, 2026
Thank you for being a great Doctor

Jul 8, 2026
I have been seeing Dr. Harkins for a long time and appreciate how well he knows my history and takes care of me.

Jul 8, 2026
Explained things well!

Jul 2, 2026
Very good and professional...

Jun 30, 2026
Once again, I trust him.

Jun 30, 2026
Dr. Harkins is extremely caring. He shows concern about conditions in the eyes and answers any questions you have.

Jun 19, 2026
He listened to my concerns and gave me pros and cons of cataract treatment.

Jun 18, 2026
Awesome doctor!

Jun 12, 2026
We changed our travel from ten minutes to more than forty minutes (one way) in order to stay with him.

Jun 12, 2026
We are grateful for Dr. Harkins, as well as ALL of the staff that we interacted with. My Veteran husband was treated with respect and compassion by all, thank you!

Jun 11, 2026
Excellent

Jun 9, 2026
I appreciated his questions and thorough explanation of my concerns.

Jun 9, 2026
Appreciated his kindness and expertise. I have a problem that nobody has been able to put their finger on just yet and he has been able to help me.

Jun 3, 2026
Excellent care.

May 31, 2026
He was very good at answering questions and explaining why the facilities offer some services and not others simply based on a request, but rather the result of analyzing the situation based on realtime observations.

May 29, 2026
it's good to get a current and forward path regarding my eye care. My family has a history of eye problems of different sorts and he wove through all that.

May 29, 2026
I really like the MD- I don’t like being dismissed when I stated a concern and I never have any issues or complaints. I think the MD and staff should realize that the check in system is ridiculous and why I will likely find a new practice. I am already driving 30 additional min to get to the new clinic. It’s the small things.

May 17, 2026
Dr Harkins always takes the time to review my history prior to walking in to see me, so it always feels like i am his only patient of the day.