2,259 Ratings, 1,156 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MidMichigan Community Health Services for attentive, compassionate, and thorough primary care. Staff, nurses, and front-desk personnel are frequently described as friendly, professional, and knowledgeable. Many comments highlight providers who listen, explain care clearly, and follow up—several patients named Krista McNamara, Stacey Crane, Hailey/Hailey Baker, and others for exceptional bedside manner. Clean facilities and coordinated care (communication, labs, preventive care) are noted. A minor operational frustration is repeated appointment availability and redundant online check-in prompts.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 6, 2026
Kevin Denlinger, D.O.
Excellent level of care that I can count on, everytime
Mar 30, 2026
Stacey always listens to my concerns and there are times she has recommended something for me.And I politely declined and told her why and she completely understood without making me feel like I didn't know what was good for me. She is always attentive and has a smile on her face
Mar 24, 2026
Was there anything that you feel was outstanding?
Great younger dr actually up on the times unlike most others
What could have been done to improve your experience?
Nothing really
Mar 23, 2026
Was there anything that you feel was outstanding?
EveryOne was always cordial and attentive.
What could have been done to improve your experience?
Nothing really.
Mar 23, 2026
Was there anything that you feel was outstanding?
Everything about this office from the lady sitting in the front, checking people in to the nurses to the doctor amazing.
Mar 23, 2026
Was there anything that you feel was outstanding?
My PA.Stacy Crane, she always listens to you with care and patience. Plus her nurses are also very caring. I have a thing about going to the Drs. But she make you feel comfortable and you can talk to her.
Mar 23, 2026
Was there anything that you feel was outstanding?
The women at the front desk (far left cubicle) is awesome. She is compassionate and makes you feel comfortable. She takes her time with you and explains everything. I have yet to encounter anyone there that isn’t compassionate, caring and ultra friendly. I have been so pleased with MidMichigan and all the staff! It was scary switching Dr’s but I’m glad I did. My husband and I love Trevin and are happy with all our care there!
What could have been done to improve your experience?
Nothing! Just keep doing what you’re doing!!
Mar 23, 2026
Was there anything that you feel was outstanding?
Dr. He is the best doctor that I have ever had! Being that I am almost [AGE] years old, that’s a big compliment and he and his staff deserve a big thank you!
What could have been done to improve your experience?
They have always been great.
Mar 22, 2026
Was there anything that you feel was outstanding?
I really like how my provider listened to my concerns and answered any questions I had about my meds.
Mar 22, 2026
Was there anything that you feel was outstanding?
Promptness to get seen for appointment and questions answered
Mar 21, 2026
Was there anything that you feel was outstanding?
Good customer service and friendly staff
Mar 21, 2026
What could have been done to improve your experience?
It was a positive experience
Mar 18, 2026
Direct and to the point
Mar 18, 2026
Was there anything that you feel was outstanding?
Danielle and the staff are always friendly and helpful.
Mar 18, 2026
Was there anything that you feel was outstanding?
I got sent home from the hospital with the catheter and I had problems getting my appointment to urologist. The staff and Beaverton got on the phone with me and assisted me right away. I was on the video appointment in the next day and they were able to get a referral to urologist right away. And they got me a referral to see a podiatrist about my foot. It hurts so much I need that appointment. Great staff
Mar 18, 2026
Was there anything that you feel was outstanding?
Krista and her nursing staff are always so nice and helpful and informative and only want to provide the best care. They have never made me feel like just another problem patient. I couldn’t ask for a better care team
What could have been done to improve your experience?
My experience was 10/10
Mar 18, 2026
Was there anything that you feel was outstanding?
The friendly atmosphere. You are a person not a number.
Mar 18, 2026
What could have been done to improve your experience?
I have personally never had a problem.
Mar 18, 2026
Was there anything that you feel was outstanding?
Hayley is the best, we’ve been seeing her since my oldest son was 8 months and he is now [AGE]. She listens and cares about her patients.
Mar 15, 2026
Was there anything that you feel was outstanding?
They are awesome. The girls are super nice and get on the problem right away.
What could have been done to improve your experience?
The problem isn't the doctor, or the nurse and staff, it's the other facilities. ( like radiology, and other hospital testing)
Mar 15, 2026
Was there anything that you feel was outstanding?
Dr. V and his staff are always wonderful.
Mar 12, 2026
Was there anything that you feel was outstanding?
Very professional
What could have been done to improve your experience?
Always good
Mar 12, 2026
Was there anything that you feel was outstanding?
Do to all my daughters medical needs they got us in a room fast and had no other patients in there for that day before her visit
Mar 12, 2026
Was there anything that you feel was outstanding?
Very friendly staff and short wait time
Mar 12, 2026
What could have been done to improve your experience?
Spend more time with a doctor instead of spending time in waiting room or with a nurse
Mar 10, 2026
Doctor Denlinger is one Awesome doctor, We Love going to him!
Mar 10, 2026
Was there anything that you feel was outstanding?
Just everyone at his office are very nice &Helpful !
Mar 10, 2026
Was there anything that you feel was outstanding?
They're always so nice& listen to Me! We Love our doctor!
What could have been done to improve your experience?
Nothing they are always good with each visit.
Mar 9, 2026
She really is an amazing care provider. She is so smart and up to date with the medical world. She doesn’t miss a thing! She listens and offers solutions- I feel like I am in solid medical care with her as my provider.
Mar 9, 2026
She is always nice, thorough and helpful.
Mar 9, 2026
Was there anything that you feel was outstanding?
My Dr always listen. He is very good with referrals X-rays scans and blood work. I completely trust my Dr.
What could have been done to improve your experience?
It went great. Although I understand it will be harder to get an appt. The Dr is booked out 2 months. They do offer same day appts if urgent. Also there is urgent care at this facility.
Mar 9, 2026
Was there anything that you feel was outstanding?
All my visits are very good thank you for asking, have a wonderful day
Mar 9, 2026
Was there anything that you feel was outstanding?
Krista is so knowledgeable and she is very caring. She doesn’t let anything slip by her. I honestly believe that a chance meeting I had with her during an emergency visit saved my life. She continues to provide amazing care and she also sets up a winning team of specialists that I need for my continued medical needs. She really is the best!
Mar 9, 2026
Was there anything that you feel was outstanding?
1st visit. Very impressed with Facility and Staff.
Mar 9, 2026
Was there anything that you feel was outstanding?
Everytime I speak the staff I feel like I have their undivided attention. They are always helpful and take care of what my questions are directed towards in an efficient manner.
Mar 9, 2026
Was there anything that you feel was outstanding?
Dr Lisa is great as her nurses Ashley a nd Shannon--thanks so very much [Removed PHI]
What could have been done to improve your experience?
Nothing---great...
Mar 9, 2026
Was there anything that you feel was outstanding?
Excellent service
Mar 9, 2026
Was there anything that you feel was outstanding?
Getting test results done right a way
Mar 9, 2026
Was there anything that you feel was outstanding?
Service and courtesy has always been above average
What could have been done to improve your experience?
Nothing. There are no complaints or suggestions to improve.
Mar 9, 2026
What could have been done to improve your experience?
The back office staff is very poor at following up and requesting records from other medical providers. They have failed for literally one month to provide the information needed to the insurance provider to authorize an MRI for my wife. While I was in the office having an appointment of my own, I asked Stacey Crane to speak with the back office staff to get this taken care of, it’s still not done. Although I am happy with Stacey Crane as a healthcare provider, the back office staff is so poor that we are deciding whether or not we want to continue receiving care at this location
Mar 9, 2026
Was there anything that you feel was outstanding?
Trevin was outstanding. We are so happy with our new provider. He listened intently and provided great direction and feedback. We are super pleased!
Mar 9, 2026
Was there anything that you feel was outstanding?
The letting me know it's ok
What could have been done to improve your experience?
I'm satisfied with what I get.
Mar 9, 2026
What could have been done to improve your experience?
Being able to clear your switchboard and actually talking to my office in Roscommon! The worst service about your organization
Mar 6, 2026
Was there anything that you feel was outstanding?
Danielle McAuley is very good at helping you out and listening
Mar 6, 2026
Was there anything that you feel was outstanding?
Stacy Crane really shows she's interested in my well being
What could have been done to improve your experience?
Not gotten sick.
Mar 5, 2026
Top notch care in every aspect.m
Mar 5, 2026
Very good
Mar 5, 2026
Was there anything that you feel was outstanding?
Dr Denlinger takes the time & care for his patients
Mar 5, 2026
Was there anything that you feel was outstanding?
I feel that the Megan the nurse there is exceptional at her job as well as Dr McCauley. They are kind caring highly informative knowledgeable committed professionals with excellent communication to me as a patient.
What could have been done to improve your experience?
I would like to find medical records from when I lived in [STATE] years ago and had gastrointestinal issues
Mar 5, 2026
What could have been done to improve your experience?
It was a good experience