MidMichigan Community Health Services

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www.healthynorth.org

4.6 out of 5

995 verified ratings

995 Ratings, 472 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 31, 2024
Was there anything that you feel was outstanding?
The receptionists out front are wonderful!
What could have been done to improve your experience?
My experience [date] was the best so far. It's a good thing because I was about to find another provider. Everything felt rushed before. I appreciated the focus on me and not the clock

Dec 30, 2024
Was there anything that you feel was outstanding?
Krista is amaizing! This day they fit me in I really needed the visit. She and her staff are great.
What could have been done to improve your experience?
get in to see her when needed more often

Dec 30, 2024
Was there anything that you feel was outstanding?
The service that I received was outstanding and the courtesy that everybody showed me and and Krista called me herself and told me what my test results were and then Christmas come in the next day she called me and checked on me again and made sure everything was all right very outstanding service at mid Michigan health nothing but outstanding people work there
What could have been done to improve your experience?
Nothing could have been better cuz I got the very best service that I could get any worse that's why I only go to mid Michigan health services

Dec 29, 2024
Was there anything that you feel was outstanding?
Communications
What could have been done to improve your experience?
Use of the computer making it easier to communicate and get results

Dec 27, 2024
What could have been done to improve your experience?
filling prescriptions timely.

Dec 25, 2024
Was there anything that you feel was outstanding?
Dr. Harrington is very perceptive and by looking at the chart order a test that probably needs to be done

Dec 24, 2024
What could have been done to improve your experience?
More time with medical professionals!

Dec 24, 2024
What could have been done to improve your experience?
For the Dr not to judge me for what I do. An I still haven't gotten my anxiety. Gave me med I had reactions to.

Dec 23, 2024
Was there anything that you feel was outstanding?
Love DR. Harrington, she always puts your needs first!

Dec 23, 2024
Was there anything that you feel was outstanding?
Stacy listened to my needs and hopefully will follow up I left Munson because of the staff never following up or giving me the runaround
What could have been done to improve your experience?
Nothing so far

Dec 23, 2024
Was there anything that you feel was outstanding?
Getting my health managed very well

Dec 23, 2024
Was there anything that you feel was outstanding?
The doctor is great, takes the time to listen and cares what I have to say
What could have been done to improve your experience?
Nothing that I can think of

Dec 21, 2024
Was there anything that you feel was outstanding?
Every person I have interacted with either live or through my portal....has been wonderful. As an active senior I appreciate the respect and knowledge these hardworking people at this facility share with me.
What could have been done to improve your experience?
nothing!!

Dec 20, 2024
Was there anything that you feel was outstanding?
STACEY L. CRANE SHOWED GENUINE INTEREST AND MADE ME FEEL VERY RELAXED AND ABLE TO COMMUNICATE WITH HER .STACEY CRANE IS A SKILLED HEALTHCARE PROVIDER !
What could have been done to improve your experience?
NOTHING THAT I CAN THINK OF !

Dec 17, 2024
Was there anything that you feel was outstanding?
My friend who brought me to the clinic was extremely impressed with De. Denlinger. I , personally don' know what I will ever do without him. He is the best of the best!
What could have been done to improve your experience?
Don't know

Dec 16, 2024
Was there anything that you feel was outstanding?
The only issue I have is, I always E-check in answering all the questions completely then asked again when I come in for my appointment. I will quit the E-check in if the questions at the appointment are the same.
What could have been done to improve your experience?
Echeck in or at appt questions, pick one but it shouldn't be both.

Dec 12, 2024
Hayley takes the time to listen, evaluate and makes recommendations after a thorough process. Never rushes through the appointment. Extremely nice, friendly, outgoing and makes the patient feel at ease.

Dec 12, 2024
Was there anything that you feel was outstanding?
Very cordial and sincere and very caring and kind

Dec 12, 2024
Was there anything that you feel was outstanding?
Hayley goes out of her way to listen, evaluate and make recommendations. Never rushes through the medical encounter. Excellent Provider of MidMichigan.

Dec 12, 2024
Was there anything that you feel was outstanding?
Dr. Viguilla and his entire staff are friendly, knowledgeable, professional, and caring.
What could have been done to improve your experience?
Not a thing, my visit could not have been better in any way.

Dec 10, 2024
Was there anything that you feel was outstanding?
From the front desk to the screening nurse all personnel were friendly and professional. Of course Stacey is the absolute best and a treasure to your organization. Please do not let her leave.
What could have been done to improve your experience?
Not a thing. Manage negative entropy.

Dec 9, 2024
Was there anything that you feel was outstanding?
The whole facility, and all the staff, are absolutely the best! I'm completely satisfied.

Dec 6, 2024
What could have been done to improve your experience?
Could have referred me to a .gyn sooner

Dec 3, 2024

Dec 3, 2024
Was there anything that you feel was outstanding?
All the care my daughter got was extremely Good.. staff was kind, professional and caring.
What could have been done to improve your experience?
Nothing, everything was up to our standards

Dec 3, 2024
Was there anything that you feel was outstanding?
Everything

Dec 3, 2024
Was there anything that you feel was outstanding?
The girls are always friendly and efficient at check in. Once I get to the office, I'm always brought in very quickly. Nurse Ashley is very nice!
What could have been done to improve your experience?
Make sure that the nurses are friendly and considerate. Ashley is great, but the nurse I dealt with a few times before that was pretty rude

Nov 29, 2024
Was there anything that you feel was outstanding?
I arrived early for my appointment and so they saw me early. The exam was very comprehensive and I left with materials to resolve whatever health issues I have.
What could have been done to improve your experience?
Nothing. Don't fix what isn't broken.

Nov 29, 2024
Was there anything that you feel was outstanding?
I’ve been seen for decades thru midmichigan family practice and then outside providers and this is the first time I’ve ever got such quality care from a doctor. She listens and genuinely cares, she not dismissive but caring and understanding. I hope that someone sees what a value she is and treats her whatever way needed to keep her as a doctor for the people in our community. I’ve only seen her I think 3 or 4 times but I’ve seen her interact with my husband as well and I am pleased to have her as my primary care physician.
What could have been done to improve your experience?
Everything was great

Nov 27, 2024
Was there anything that you feel was outstanding?
Well done staff…. It takes everyone to come together as a team and still have a smile on your face.. Everyone Tnks.. happy holidays
What could have been done to improve your experience?
This office is doing fine…

Nov 26, 2024
Was there anything that you feel was outstanding?
I love Aron and her staff

Nov 26, 2024
Was there anything that you feel was outstanding?
Everyone was very courteous kind and answered all questions. It was good.
What could have been done to improve your experience?
Everything went well and fast

Nov 26, 2024
Was there anything that you feel was outstanding?
Dr Denlinger is very knowledgeable and detailed and explains things in ways you can understand.
What could have been done to improve your experience?
Me not needing medical attention

Nov 26, 2024
Was there anything that you feel was outstanding?
Krista McNamara is a great provider. Since switching to her, I have had great care from her and her nurses. I have recommended her to many people

Nov 25, 2024
Was there anything that you feel was outstanding?
Always professional and friendly
What could have been done to improve your experience?
Not a thing. 🙂

Nov 24, 2024
Was there anything that you feel was outstanding?
Yes, Dr. Viguella is always friendly and makes you feel at ease. The staff are very friendly. They actually ccare.
What could have been done to improve your experience?
Nothing . I think they are great.

Nov 22, 2024
What could have been done to improve your experience?
Discussion of my blood pressure !

Nov 21, 2024
Was there anything that you feel was outstanding?
Everyone has been friendly and helpful
What could have been done to improve your experience?
Nothing it's all good

Nov 20, 2024
What could have been done to improve your experience?
For what my insurance pays you I should be getting more than 5 minutes with Krista.

Nov 19, 2024
Was there anything that you feel was outstanding?
Was having chest pain and Dr Harrington made a call and I was able to see a specialist the same week
What could have been done to improve your experience?
Nothing, very pleased with the service

Nov 18, 2024
Was there anything that you feel was outstanding?
Danielle is great to work with for my health needs

Nov 11, 2024
Erin is a very caring, intelligent, respectful individual. We’re really glad we found her when we moved here.

Nov 11, 2024
Was there anything that you feel was outstanding?
Very personsable but professional.

Nov 11, 2024
Was there anything that you feel was outstanding?
always made to feel welcome and comfortable.
What could have been done to improve your experience?
coffee in the waiting room

Nov 11, 2024
Was there anything that you feel was outstanding?
Krista and her staff are very friendly, caring and make you feel comfortable. I am very grateful to have them as my care providers.

Nov 11, 2024
Was there anything that you feel was outstanding?
Always have a good experience

Nov 11, 2024
Was there anything that you feel was outstanding?
I like the way my provider takes the time to listen.

Nov 11, 2024
Was there anything that you feel was outstanding?
Doc listens to all my concerns and takes care of me.

Nov 8, 2024
Was there anything that you feel was outstanding?
Veronica and DeeDee are the friendliest faces when u walk in and Dr Viguilla is my most favorite Dr. listens to my needs
What could have been done to improve your experience?
Maybe a cookie after

Nov 7, 2024
Was there anything that you feel was outstanding?
The work ethic and the pleasant demeaner of employees
What could have been done to improve your experience?
NOTHING--THANK YOU