2,356 Ratings, 1,183 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MidMichigan Community Health Services for attentive, compassionate, and thorough primary care. Staff, nurses, and front-desk personnel are frequently described as friendly, professional, and knowledgeable. Many comments highlight providers who listen, explain care clearly, and follow up—several patients named Krista McNamara, Stacey Crane, Hailey/Hailey Baker, and others for exceptional bedside manner. Clean facilities and coordinated care (communication, labs, preventive care) are noted. A minor operational frustration is repeated appointment availability and redundant online check-in prompts.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 10, 2026
Kevin Denlinger, D.O.
Doctor Denlinger is one Awesome doctor, We Love going to him!
Mar 9, 2026
She really is an amazing care provider. She is so smart and up to date with the medical world. She doesn’t miss a thing! She listens and offers solutions- I feel like I am in solid medical care with her as my provider.
Mar 9, 2026
She is always nice, thorough and helpful.
Mar 5, 2026
Top notch care in every aspect.m
Mar 5, 2026
Very good
Mar 2, 2026
Exceptional care.
Mar 2, 2026
Couldn’t be more happier
Mar 2, 2026
What could have been done to improve your experience?
All good
Feb 25, 2026
Was there anything that you feel was outstanding?
Friendly staff and nurses. Great listening! Very friendly atmosphere!!
Feb 24, 2026
Hayley Baker is the best. She listens and responds with what needs to be done. The best provider I have ever had.
Feb 24, 2026
Was there anything that you feel was outstanding?
Hayley has listen ans been super helpful. She is prepared by reading file and staying up to date.
What could have been done to improve your experience?
They doctors are booked way out th4 office needs more doctors like Dr Baker
Feb 24, 2026
Was there anything that you feel was outstanding?
Everything!
Feb 23, 2026
Excellent provider. Top notch care!
Feb 23, 2026
Was there anything that you feel was outstanding?
DR kEVIN DENLINGER
Feb 23, 2026
Was there anything that you feel was outstanding?
Dr. Denlinger and his nurse Susan. As well as the entire staff at his office are fantastic.Very caring in everything they do.We need more Dr.s and staff that are as caring as Dr.Delinger office.
Feb 23, 2026
Was there anything that you feel was outstanding?
Prompt, friendly, professional people who are engaged in providing exceptional healthcare for their patients.
What could have been done to improve your experience?
It really was excellent.
Feb 23, 2026
Was there anything that you feel was outstanding?
Care and attention
Feb 23, 2026
Was there anything that you feel was outstanding?
Front desk check in was great!! The lab check in and tech nurse were great Dr Harrington was great too
Feb 23, 2026
Was there anything that you feel was outstanding?
Dr Harrington made me feel at ease regarding my personal physical needs. The office staff are friendly. Turn around time for testing, etc. is fast.
Feb 23, 2026
Was there anything that you feel was outstanding?
The office staff and nursing staff are always wonderful.
What could have been done to improve your experience?
Dr left room and my husband and I did not realize she wasn’t coming back for f/u with two clarifications. Dr Harrington is a good physician, but I’ve never felt we’ve clicked.
Feb 23, 2026
Was there anything that you feel was outstanding?
Dr. Harrington always makes me feel comfortable and confident. She's a rock star!!!
Feb 23, 2026
Was there anything that you feel was outstanding?
Checking in was nice and easy My doctor was very helpful
What could have been done to improve your experience?
Nothing everything was great
Feb 23, 2026
Was there anything that you feel was outstanding?
I feel like they take the time to listen to you. And don’t rush you out the door.
Feb 23, 2026
Was there anything that you feel was outstanding?
The warmth and kindness
What could have been done to improve your experience?
It went well… I cannot think of anything… it went well
Feb 23, 2026
Was there anything that you feel was outstanding?
I liked the check-in kiosk for the blood draws.
What could have been done to improve your experience?
Privacy for the check-in kiosk for blood draws... the waiting room can view information as it is being typed in the screen.
Feb 23, 2026
Was there anything that you feel was outstanding?
The staff and Doc V are so kind and answer all questions with patience and help you understand
What could have been done to improve your experience?
Can't think of anything to make visit more pleasant
Feb 22, 2026
Was there anything that you feel was outstanding?
Totally satisfied with my services no negative except for having to go to another facility for blood /or urine samples to be drawn
What could have been done to improve your experience?
Get the clinic back in network for us not have have go to another facility especially during winter
Feb 20, 2026
Was there anything that you feel was outstanding?
Always delightful & carinh
Feb 19, 2026
Was there anything that you feel was outstanding?
Everyone there has been very friendly and very kind and nice to me and reached out and it was very nice I would recommend them to anyone
What could have been done to improve your experience?
Everything was pretty much done properly I have no complaints
Feb 19, 2026
Was there anything that you feel was outstanding?
Dr Crane is a wonderful doctor!
Feb 19, 2026
Was there anything that you feel was outstanding?
Everyone is so kind. If I ask a question Dr Tharp answers it with very knowledgeable answer. He actually cares about my health. It has been awhile since I have had a dr like that.
What could have been done to improve your experience?
Nothing totally happy.
Feb 17, 2026
Was there anything that you feel was outstanding?
Danielle is always friendly and takes time to answer all my questions. I never feel rush.
Feb 16, 2026
Great communication on health concerns and staying on top of lab tests, and preventative care. Good listener.
Feb 16, 2026
Was there anything that you feel was outstanding?
Everyone there is always very nice
Feb 16, 2026
Was there anything that you feel was outstanding?
The nurses and the doctor were excellent. It was my first visit. They were great. I found a new doctor. I’m liking it a lot.
Feb 16, 2026
Was there anything that you feel was outstanding?
Clean Bathroom
Feb 16, 2026
Was there anything that you feel was outstanding?
Time spent listening. Time spent on goals to reach for. Learning that there are options available for other meds and treatment thru rural health care systems in my area.
What could have been done to improve your experience?
Not much. Satisfied with my encounters.
Feb 16, 2026
Was there anything that you feel was outstanding?
Krista McNamara is by far the best provider I've ever had. She listens, cares, follow up even on weekends. I've not had a provider that made me feel this seen or cared for. She goes above and beyond and has been so great for my husband and I both.
Feb 16, 2026
Was there anything that you feel was outstanding?
My experience is always amazing. I question why I do the online portion you quicken my check in only to be asked the same question at check in. Seems like a waste of my time checking in online. I would love to hear the reason behind it before I stop checking in online all together.
What could have been done to improve your experience?
Last question, why pine check in.
Feb 16, 2026
Was there anything that you feel was outstanding?
A lot of love, excellent care, courtesy, outstanding focus on our problems and love and compassion
What could have been done to improve your experience?
Not a thing
Feb 16, 2026
Was there anything that you feel was outstanding?
All staff
Feb 16, 2026
What could have been done to improve your experience?
All great
Feb 16, 2026
Was there anything that you feel was outstanding?
Everyone I came in contact with was friendly prompt, and they did a great job
What could have been done to improve your experience?
Well, they could serve coffee and cookies
Feb 16, 2026
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Like as is
Feb 16, 2026
Was there anything that you feel was outstanding?
Trevan and his staff and the office staff are very professional and helpful. I recommend anyone needing a new PCP to go see the group there.
Feb 16, 2026
Was there anything that you feel was outstanding?
Hayley Baker is a very good physician. She's very thorough and helpful however getting an appointment with her takes months which is very frustrating.
What could have been done to improve your experience?
I would like to be asked when and what time would be good for my next appointment instead of choosing it for me.
Feb 16, 2026
Was there anything that you feel was outstanding?
Hailey is the best, she listens when you talk and always responds to all your questions!!
Feb 16, 2026
Was there anything that you feel was outstanding?
Office staff is outstanding.
What could have been done to improve your experience?
I don’t like that doc brings his dog on visits with patience
Feb 16, 2026
Was there anything that you feel was outstanding?
Any questions
What could have been done to improve your experience?
Listen a little better.. and slow down to see if l was there for any other reason.
Feb 16, 2026
Was there anything that you feel was outstanding?
My questions have always been answered and Dr. V and his staff take the time to ensure there is open communication regarding my health concerns.
What could have been done to improve your experience?
Always satisfied with the health care I receive