2,173 Ratings, 1,088 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 5, 2026
Lisa Harrington, D.O.
I feel I am heard and I can and will get the treatment I need
Dec 23, 2025
Was there anything that you feel was outstanding?
The overall experience since I started going to this provider has been positive.
What could have been done to improve your experience?
Nothing comes to mind
Dec 23, 2025
Was there anything that you feel was outstanding?
Everyone is so very polite and kiny
Dec 23, 2025
What could have been done to improve your experience?
I keep losing my provider over the years
Dec 22, 2025
Was there anything that you feel was outstanding?
Seen every 6 months for auto accident care
What could have been done to improve your experience?
Everything was fine
Dec 22, 2025
Was there anything that you feel was outstanding?
Professionalism and friendliness
Dec 22, 2025
Was there anything that you feel was outstanding?
Danielle McAuleys professionalism and knowledge
What could have been done to improve your experience?
Coffee and donuts
Dec 22, 2025
Was there anything that you feel was outstanding?
The Roscommon staff is top notch. From reception to Leah and Krista, they are the folks that keep us coming back and staying with this organization for our care. Everyone is kind and my provider takes things seriously. No better care in Northern Michigan!
What could have been done to improve your experience?
The only comment I’d have is if we e-check in, I’m not sure why I also get a nurse call to check in early too.
Dec 22, 2025
Was there anything that you feel was outstanding?
My provider is very caring, listens to me. And always advises me even if I didn’t follow through on her advise
Dec 22, 2025
Was there anything that you feel was outstanding?
Timeliness courtesy of all staff members involved.
What could have been done to improve your experience?
I can't think of a particular situation that would warrant needing improvement. I have indirect opinions that are related to medical personell in general but are not applicable to a specific visit.
Dec 22, 2025
Was there anything that you feel was outstanding?
Everything is good. I feel I'm getting the best care available. Trevan has been amazing on my health issues that he's addressing. Their working. I'm better for them. Thank you trevan and mid Michigan.
Dec 22, 2025
Was there anything that you feel was outstanding?
To begin, Trevin Tharp is very thorough, friendly, and listens to your concerns. His demeanor immediately puts us at ease. I am very happy I chose him as a provider. Next, the staff are all very friendly, courteous, and pleasant. I have noticed that not only are they friendly and courteous to patients but are also that way with each other! That says a lot about the environment they work in. Lastly, I have never waited more than 15 minutes for an appointment, blood work or even the pharmacy. I am very impressed with the entire medical office and staff!!
What could have been done to improve your experience?
I don’t think you could improve anything. Just keep doing what you’re doing!
Dec 22, 2025
Was there anything that you feel was outstanding?
The dr Jamie and the nursing stall was very professional and courteous. They showed concern for my welfare as well as my concerns.
What could have been done to improve your experience?
Not gotten injured in the first place
Dec 22, 2025
What could have been done to improve your experience?
Nothing. Everything was great
Dec 20, 2025
Was there anything that you feel was outstanding?
When I was checking in, the girl was very friendly and upbeat! I didn’t catch her name, but it was a great way to start the day! 😊
Dec 19, 2025
Was there anything that you feel was outstanding?
Very polite and courteous. I felt like I was treated with respect.
Dec 19, 2025
Was there anything that you feel was outstanding?
Treatment/visit makes you feel like family some one cares about you as if you were their family member. Takes time to listen and answer any questions of concerns you may have.
What could have been done to improve your experience?
Not a thing
Dec 18, 2025
What could have been done to improve your experience?
More time with provider
Dec 18, 2025
Was there anything that you feel was outstanding?
MA Shannon and NP Jamie are a great team! Best care around. Thanks ladies!
Dec 18, 2025
Was there anything that you feel was outstanding?
The doctor and the nurses are always there to answer my questions. They actually treat me like I’m family.
What could have been done to improve your experience?
I can’t think of snything
Dec 16, 2025
Was there anything that you feel was outstanding?
I've received the best health care at MidMichigan.
What could have been done to improve your experience?
Can't think of a thing.
Dec 16, 2025
What could have been done to improve your experience?
Nothing, everything was excellent.
Dec 15, 2025
Excellent. Takes her time and actually listens. Gives great advice. A little stern. But for the betterment of the patient. Wonderful personality. Great staff.
Dec 15, 2025
She really takes care of you and wanting to know what is going on so that she can help out this wonderful know that somebody else cares for you
Dec 15, 2025
Was there anything that you feel was outstanding?
Well I was just at the office on the [DATE] did a test and the results are on the app and says abnormal and I have been contacted by no one on what this means. Kind of concerning that its abnormal and no one has contacted me.
Dec 15, 2025
Was there anything that you feel was outstanding?
Always great personality and very professional and helpful and caring and welcoming
Dec 15, 2025
Was there anything that you feel was outstanding?
The woman that does the initial check in is always so friendly. I’ll get her name next time!
Dec 15, 2025
Was there anything that you feel was outstanding?
Oh, they want to take care of you
What could have been done to improve your experience?
I’ve been trying to lose weight changing my eating habits listen to what they got to say to me to try and make life easier and what’s the COPD and the heart valve condition put in my heart. I’ve been a lot of things quiet down for me moving Upnorth.
Dec 15, 2025
Was there anything that you feel was outstanding?
Stacey always listens to my concerns and I never feel rushed.
Dec 15, 2025
Was there anything that you feel was outstanding?
Dr.Crane answered my questions and gave me advice. She is a very good doctor and person.
Dec 15, 2025
Was there anything that you feel was outstanding?
Trevin, the nurse who works along him - I forgot her name! The ladies at the counter - I was simply in Awe of the staff - they are all personable. Making the experience of seeing health care providers a grand experience. 10 out of 10 stars for this place!
Dec 15, 2025
Was there anything that you feel was outstanding?
Friendly
Dec 15, 2025
Was there anything that you feel was outstanding?
Hayley is the best. I cannot remember the Nurse’s name but, she too, was polite courteous and professional.
Dec 15, 2025
Was there anything that you feel was outstanding?
The doctor listened to me and a test and referal were ordered and I got into both right away
Dec 15, 2025
Was there anything that you feel was outstanding?
They are always very friendly . They always remember me.
Dec 15, 2025
Was there anything that you feel was outstanding?
Every thing
Dec 11, 2025
Excellent
Dec 11, 2025
Was there anything that you feel was outstanding?
Friendly staff giving me directions on what I need to do to stay healthy
Dec 11, 2025
Was there anything that you feel was outstanding?
Danielle is directly responsible in discovering what is most likely lung cancer through tests that she initiated. For this I am forever grateful.
Dec 11, 2025
Was there anything that you feel was outstanding?
We appreciate you ALL.
What could have been done to improve your experience?
Nothing. My experience was wonderful.
Dec 11, 2025
Was there anything that you feel was outstanding?
Everything
Dec 11, 2025
Was there anything that you feel was outstanding?
I appreciate them taking their time with me
Dec 10, 2025
What could have been done to improve your experience?
A little more time allowed for appointment so you didn't feel like you were rushed through
Dec 10, 2025
Was there anything that you feel was outstanding?
Stacy is the best. She has saved my life 3 times. She listens and is thoughtful and kind. Her MA is professional and knowledgeable. The front desk staff are friendly while being professional. When I have a question,if they don't have an answer they always find out what I need to know. It is always a good experience coming nere.
Dec 8, 2025
Outstanding
Dec 8, 2025
Was there anything that you feel was outstanding?
Everyone is always nice except the phlebotomist, who seems grumpy and cold every time I need my blood work done. Her student was really nice, friendly, and considerate though and did really well on my blood draw.
What could have been done to improve your experience?
For last visit, not a thing. I forgot to bring some things up, but that is my own fault. The inner office area decor for Christmas is amazing and beautiful, though! I loved walking through what felt like a magical place! It made my visit more pleasant and not as stressed. :-)
Dec 8, 2025
Was there anything that you feel was outstanding?
How we treated well
Dec 8, 2025
Was there anything that you feel was outstanding?
Answered all my questions.. went through all my test results and talked about what my targets should be.. i find him to be a very thorough and confident professional.
What could have been done to improve your experience?
The waiting room chairs to be more comfortable
Dec 8, 2025
Was there anything that you feel was outstanding?
The professionalism at the facility is great.
What could have been done to improve your experience?
All good
Dec 8, 2025
Was there anything that you feel was outstanding?
Danielle is such a professional - Caring - uplifting person to be around🥰🤗