MidMichigan Community Health Services

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www.healthynorth.org

4.6 out of 5

1,193 verified ratings

1,193 Ratings, 565 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 19, 2025
Danielle McAuley does a great job at diagnosis and providing excellent care.

May 13, 2025
Easy to talk with and he really cares about his patients. I am thrilled with him.

May 10, 2025
Dr. Denlinger is very professional and has helped me improve my health. I highly recommend him.

May 7, 2025
Was there anything that you feel was outstanding?
Service

May 7, 2025
Was there anything that you feel was outstanding?
Krista always listens to me. Never rushed me out. She is the greatest.

May 6, 2025
What could have been done to improve your experience?
Being able to book an appointment with a physician in less than 6 month wait.

May 6, 2025
Was there anything that you feel was outstanding?
On my last visit. It was for a six month follow-up and a cyst had become inflamed over the weekend and the doctor very kindly examined that for me. Referred to her surgeon.
What could have been done to improve your experience?
Mainly the only issue was getting an appointment. Also when I was asked about a. vaccine and i said i wanted time to think about it suddenly they’re giving me a Paper to sign saying I refused it and I didn’t feel that I refused it as I just want to think about it. I did sign it but regretted doing so later. And did decide to get the vaccine . While taking care my mother for hers

May 6, 2025
What could have been done to improve your experience?
My experience was wonderful.

May 5, 2025
Was there anything that you feel was outstanding?
Erin is absolutely awesome, very attentive, compassionate, and thorough.

May 5, 2025
Was there anything that you feel was outstanding?
Everyone was very nice that helps with the visit
What could have been done to improve your experience?
Not a thing

May 5, 2025
Was there anything that you feel was outstanding?
Danielle is a great provider. She always listens to my concerns and genuinely seems interested in what I have to say.

May 5, 2025
Was there anything that you feel was outstanding?
No matter who I talked to when I came into the office, they were always very helpful and friendly and and answered any questions I might have. Kristen always went the extra mile with me, and advised me of any thing that might benefit my problems.
What could have been done to improve your experience?
Iam very satisfied with the staff of the roscommon office, also it is close to my home.

May 5, 2025
Was there anything that you feel was outstanding?
Absolutely love the care I get from Mid Michigan Hl

May 5, 2025
Was there anything that you feel was outstanding?
Staff is always awesome. Dr Harrington followed up with my care plan, listened attentively, mindfully, interacted with questions, explanations and any f/u needed. Today was 100% outstanding. It was my Medicare visit. I don’t like portals because I have a hard time assessing mine. A f/u phone call from staff would be fine with me. 👍😊
What could have been done to improve your experience?
At other visits I feel she can’t look at me a great deal because she has to document so much in so little time. I love eye contact. Sometimes she’s rushed d/t her caseload. I respect and honor her, and feel this isn’t personal, but d/t the pressure she is under because of the number of pts. she has to see in such a short period of time. This is Mid MI not Dr Harrington’s choice. Things have changed over the yrs, and most have been positive, this one is not. She is personable and an active listener. Her knowledge base is amazing and I trust her a great deal. TY!

May 5, 2025
Was there anything that you feel was outstanding?
Staff has always been great and continues to be " great". I am very satisfied with services I have received.
What could have been done to improve your experience?
Can't think of anything.

May 5, 2025
Was there anything that you feel was outstanding?
Time and amount of care

May 5, 2025
Was there anything that you feel was outstanding?
The people
What could have been done to improve your experience?
Have more providers

May 5, 2025
Was there anything that you feel was outstanding?
Stacy Crane is always the best
What could have been done to improve your experience?
Everything is always great except the examination rooms are always too hot

May 5, 2025
Was there anything that you feel was outstanding?
Listening skills and time taken
What could have been done to improve your experience?
Sometimes hard to get an appointment. Very busy staff.

May 5, 2025
Was there anything that you feel was outstanding?
They are all wonderful there

May 5, 2025
Was there anything that you feel was outstanding?
Hayley Baker is the best . I trust her with both my kids

May 5, 2025
Was there anything that you feel was outstanding?
Office visits, diagnosis follow-up

May 5, 2025
Was there anything that you feel was outstanding?
The respect are personal care has always been perfect.

May 5, 2025
Was there anything that you feel was outstanding?
Always satisfied with care received. The best care in my life!

May 2, 2025
Was there anything that you feel was outstanding?
My doctor
What could have been done to improve your experience?
Not to wait 3 months

May 2, 2025
Was there anything that you feel was outstanding?
They have always been very determined to see me enjoy life while receiving the best treatments possible.
What could have been done to improve your experience?
Nothing they are on point in every aspect.

May 1, 2025
Best service ever

May 1, 2025
Danielle McAuley is kind and compassionate. She is knowledgeable, patient and listens to my concerns. I never feel she is in a hurry to get to the patient.

May 1, 2025
No nonsense, kind and encouraging. A doctor who actually listens to what you are saying.

Apr 30, 2025
Was there anything that you feel was outstanding?
Everything went well. Thank you,
What could have been done to improve your experience?
Nothing, everything was good.

Apr 29, 2025
Was there anything that you feel was outstanding?
I feel the provider does a great job listening and does her best to f/u on any health complaints/issues I may have.
What could have been done to improve your experience?
Nothing so far I ve had a good experience.

Apr 29, 2025
Was there anything that you feel was outstanding?
Veronica is amazing as always and Dr Viguilla is the best so helpful and encouraging when I come up with ideas

Apr 28, 2025
Was there anything that you feel was outstanding?
Every thing and every body was ĝood

Apr 28, 2025
Was there anything that you feel was outstanding?
Over all experience was great.
What could have been done to improve your experience?
Nothing that I can think of.

Apr 28, 2025
Was there anything that you feel was outstanding?
Krista is kind and compassionate. Always tentative to my needs. I really enjoy having her as my doctor.

Apr 28, 2025
Was there anything that you feel was outstanding?
Everyone was pleasant and attention was top notch

Apr 28, 2025
Was there anything that you feel was outstanding?
Office staff and follow up.

Apr 28, 2025
Was there anything that you feel was outstanding?
Staff was very attentive to listening to me and gave me good detailed responses. I feel like the staff truly care about my health.

Apr 28, 2025
Was there anything that you feel was outstanding?
Krista McNamees always takes the best care of e no matter what.
What could have been done to improve your experience?
Not a thing

Apr 28, 2025
Was there anything that you feel was outstanding?
Being friendly and informative.

Apr 28, 2025
Was there anything that you feel was outstanding?
Listened to my issues and questions, Gave good answers to deal with them.

Apr 28, 2025
Was there anything that you feel was outstanding?
They treated my elderly mother wonderful I have no problem getting her to go to them her last Dr she hated to go to
What could have been done to improve your experience?
Can’t think of anything

Apr 28, 2025
Was there anything that you feel was outstanding?
They are always very thorough and give you all the time you need for your visit
What could have been done to improve your experience?
When a visit is needed within 1-2 days, there should be more flexibility in getting you in

Apr 28, 2025
What could have been done to improve your experience?
I was sitting in the area by the doctor's office and staff came and bilgerntly asked me was I waiting for a provider? No. Was I waiting for a doctor? No. Was I waiting for a NP? No (A provider, doctor and NP are the same, I'M not stupid.) Then what are you doing back here? I'm waiting for my [age] year mom, whose seeing the doctor. Staff did not offer to assist her on the way to the exam area. She became a little confused and wasn't sure if she went back far enough.

Apr 28, 2025
Was there anything that you feel was outstanding?
The care

Apr 28, 2025
Was there anything that you feel was outstanding?
When Stacey Crane took over for Dr Strickler, I was very nervous…. But she stepped in & stepped up to the challenge. Those were big shoes to fill & she been so Excellent with all the challenges I myself & family members too. I have NO Complaints at all…!! MyMichigan health clinic is the best in town & wouldn’t go anywhere else. My trust is with every part of my being a Patient at my Michigan health Park Houghton lake. The discounted pharmacy helps me with my high cost Insulin.
What could have been done to improve your experience?
Not much of anything. I’ve always been a fan of MyMichigan.

Apr 28, 2025
Was there anything that you feel was outstanding?
The nurse did a throat culture when I told her I wasn't feeling well and had a sore throat with coughing. This was not the reason for my appt. I tested positive for Strep and I'm so thankful they thought to do that. Also, my meds were waiting at the pharmacy on my way home. It was so easy.
What could have been done to improve your experience?
Nothing. My experience was good.

Apr 28, 2025
Was there anything that you feel was outstanding?
Stacey is very attentive, she takes time to listen does not make me feel rushed or judged, addresses my concerns and supports my decisions while providing education and feedback. She’s wonderful!

Apr 28, 2025
Was there anything that you feel was outstanding?
Ability to get an appointment when needed

Apr 28, 2025
What could have been done to improve your experience?
All my appointments with Stacy Crane have always been very, very good.