Lisa Harrington, D.O.
Family Medicine
9249 W. Lake City Road
Houghton Lake, MI 48629 Directions
4.6 out of 5
188 verified ratings
188 Ratings, 91 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 11, 2025
Was there anything that you feel was outstanding?
Helpfullness
What could have been done to improve your experience?
Nothng
Feb 11, 2025
Was there anything that you feel was outstanding?
Staff is always great. I love dr. Harrington and nurses. Always helpful and always listens to concerns..
What could have been done to improve your experience?
Nothing at all
Feb 10, 2025
Was there anything that you feel was outstanding?
Dr Harrington took her time and explained everything in terms that were understandable.
What could have been done to improve your experience?
Not much.
Jan 22, 2025
Was there anything that you feel was outstanding?
Dr. Harrington and her staff is always very cheerful and helpful. They have always replied to messages through the portal in a very timely manner to provide care.
What could have been done to improve your experience?
I know providers are on strict schedules, but sometimes I feel appointments are rushed.
Jan 21, 2025
Was there anything that you feel was outstanding?
Great staff
Jan 17, 2025
Was there anything that you feel was outstanding?
They seemed to have excellent access to my past medical information
What could have been done to improve your experience?
Friendlier more concerned staff. Office that doesn't feel like a lockdown facility. A provider who listens to me and is more concerned with what is bothering me than going down other rabbit holes I'm not concerned about, for a few
Jan 13, 2025
Was there anything that you feel was outstanding?
Front desk,, pharmacy, lab., xray_imagi ng all display friendly, professional and caring attitude.
Jan 9, 2025
What could have been done to improve your experience?
More actual MDs and DOs, less PAs and NPs and less patients overall. These providers are always way backed up and overbooked. It should not take 6 months for an established patient to get an appointment, and it should not take over a year for new patients to be seen.
Jan 9, 2025
What could have been done to improve your experience?
Quicker return calls for appointments or meds
Jan 6, 2025
Was there anything that you feel was outstanding?
Kindness
Jan 6, 2025
Was there anything that you feel was outstanding?
Everyone and everything was perfect!
Jan 2, 2025
Was there anything that you feel was outstanding?
Dr. Harrington is my primary care doctor,,she is very professional and cares about me and my health--She is great..Thanks-Dr. [name]
What could have been done to improve your experience?
Every thing was great.
Jan 2, 2025
What could have been done to improve your experience?
Great personal
Dec 25, 2024
Was there anything that you feel was outstanding?
Dr. Harrington is very perceptive and by looking at the chart order a test that probably needs to be done
Dec 23, 2024
Was there anything that you feel was outstanding?
Love DR. Harrington, she always puts your needs first!
Dec 3, 2024
Was there anything that you feel was outstanding?
The girls are always friendly and efficient at check in. Once I get to the office, I'm always brought in very quickly. Nurse Ashley is very nice!
What could have been done to improve your experience?
Make sure that the nurses are friendly and considerate. Ashley is great, but the nurse I dealt with a few times before that was pretty rude
Nov 25, 2024
Was there anything that you feel was outstanding?
Always professional and friendly
What could have been done to improve your experience?
Not a thing. 🙂
Nov 19, 2024
Was there anything that you feel was outstanding?
Was having chest pain and Dr Harrington made a call and I was able to see a specialist the same week
What could have been done to improve your experience?
Nothing, very pleased with the service
Nov 7, 2024
Was there anything that you feel was outstanding?
The work ethic and the pleasant demeaner of employees
What could have been done to improve your experience?
NOTHING--THANK YOU
Nov 5, 2024
Was there anything that you feel was outstanding?
Everyone on staff are excellent representatives of MidMichigan
Oct 21, 2024
What could have been done to improve your experience?
A bit more professionalism from staff other than Dr Harrington.
Oct 13, 2024
Was there anything that you feel was outstanding?
The pain in my back and side has subsided so I can resume my activities that I enjoy. Am I perfect, no, but I can get up with minimal or no pain, golf, and complete my daily tasks.
What could have been done to improve your experience?
Avoid surprise billings, avoid internet communication which is not one of my strengths.
Oct 11, 2024
What could have been done to improve your experience?
When I am told that I am having an appointment with a physician I expect to spend more than 2 minutes with them. I tried to ask for something and she stated she would take care of it at a follow up appointment. I have worked in healthcare for 30 + years and am surprised at my experiences I have had at Mid Michigan Houghton Lake.
Sep 30, 2024
What could have been done to improve your experience?
check more on a check up
Sep 30, 2024
Was there anything that you feel was outstanding?
Always professional care.
What could have been done to improve your experience?
Warning about extra paperwork.
Sep 26, 2024
Was there anything that you feel was outstanding?
Shannon is wonderful! She is friendly, courteous, knowledgeable and overall efficient. I'm really happy when she comes to the waiting area because I know she will take care of me.
Sep 23, 2024
Was there anything that you feel was outstanding?
I am just so thankful for Mid-Michigan in our community.
Sep 21, 2024
Was there anything that you feel was outstanding?
Dr Harrington always listens to my concerns and communicates well.
Sep 16, 2024
Was there anything that you feel was outstanding?
Dr. Harrington is one of the best doctors I have ever seen in my life. I am so lucky to have found her!
What could have been done to improve your experience?
more time with her
Sep 16, 2024
Was there anything that you feel was outstanding?
The receptionist at the main desk is always quick, efficient and pleasant. She always starts my visit off on a positive note.
What could have been done to improve your experience?
I waited approximately 45 minutes for a blood draw at my last appointment. I knew there were quite a few patients ahead of me but it did seem rather long.
Sep 14, 2024
Was there anything that you feel was outstanding?
Everyone I dealt with was always very courteous and helpful. It makes it a pleasure to deal with MidMichigan Medical. I won't go anywhere else.
What could have been done to improve your experience?
Not a thing - excellent.
Sep 11, 2024
Was there anything that you feel was outstanding?
Dr Harrington addressed my concern ordered the test and gave a referral to the appropriate specialist. I am still waiting for the specialist and EMG to be scheduled. Dr Harrington has done and and outstanding job.
What could have been done to improve your experience?
wait time
Sep 11, 2024
Was there anything that you feel was outstanding?
Yes, Fr Harrington's staff, especiaaly Shanon & Ashley. Always with a smile, professional and puts your mind at ease during my visits when I appear stressed. As for Dr Harrington, kind, vompassionate and takes time to listen.
What could have been done to improve your experience?
Nothing, this provider and dtaff exise excellence
Sep 6, 2024
Was there anything that you feel was outstanding?
Dr Harrington truly listens to you and is willing to work with you on your health goals
What could have been done to improve your experience?
It was all good
Sep 4, 2024
Excellent primary care provider. I am confident that I am in good hands under her care. She listens and is responsive to concerns. Great service.
Sep 3, 2024
Was there anything that you feel was outstanding?
Just everyone from check in to dr. And nurses, lab, and x ray tech are always caring and helpful.
What could have been done to improve your experience?
Not a thing. Everything is always great
Aug 29, 2024
Was there anything that you feel was outstanding?
My doctor, Lisa Harrington, and her nurses are amazing. I would not trade them for anything. Also the mental help services were fantastic helping me after my Mother's death in May 2024.
What could have been done to improve your experience?
Nothing. It was perfect.
Aug 29, 2024
Was there anything that you feel was outstanding?
Friendly and helpful
What could have been done to improve your experience?
Sometimes have to wait a bit ..and the phone system takes awhile to answer
Aug 26, 2024
Was there anything that you feel was outstanding?
Nurse Ashley is a real treasure.
What could have been done to improve your experience?
Nothing, every time was great.
Aug 22, 2024
Was there anything that you feel was outstanding?
Dr. Lisa is great ,,have had her as my PCP for 4 yrs--Thanks--Dr. Jim sullivan
Aug 20, 2024
Was there anything that you feel was outstanding?
Nothing in particular
What could have been done to improve your experience?
Drs assistant was temporary from another location. The examine room did not have either a blood pressure or oxygen device causing the assistant to locate them outside of the examine room
Aug 19, 2024
Was there anything that you feel was outstanding?
Check in is outstanding. Wait time is very minor.
What could have been done to improve your experience?
More availability with Appointments
Aug 19, 2024
Was there anything that you feel was outstanding?
Dr Harrington was able to diagnose my pain and located the issue and was able to help relieve some of the pain. I was impressed.
Aug 8, 2024
Was there anything that you feel was outstanding?
Ashley and Dr. Harrington are both amazing!
What could have been done to improve your experience?
I can’t think of anything at this time.
Aug 8, 2024
Was there anything that you feel was outstanding?
Dr. Harrington's care for her patients is outstanding.
Aug 5, 2024
Was there anything that you feel was outstanding?
I got into her office in less than 5 minutes.... I don't time how long it takes for her to come to me----they have other patients to care for and having been a nurse I understand some take longer than you anticipate.
What could have been done to improve your experience?
Not having to be there at all!!!!!!!!!!!!! LOL!!!!!!!
Aug 5, 2024
Was there anything that you feel was outstanding?
I always feel that Dr. Harrington listens to all my concerns and gives me great advice or help with them.
What could have been done to improve your experience?
Everything was great.
Aug 5, 2024
Was there anything that you feel was outstanding?
I appreciate the separate waiting rooms for different providers
Jul 30, 2024
Was there anything that you feel was outstanding?
Dr. Harrington and Ashley are the best!!!! They are always on time, are pleasant and a joy to work with. She is flexible with her appointment scheduling; is always willing to answer any questions and shows concern at every appointment. When I've had to contact either of them through the online portal, they ALWAYS respond within 24 hours or LESS with an answer or at least letting me know they received the email and will provide an answer. Even waiting for the final answer never takes longer then 24-48 hours. As for my healthcare from Dr. Harrington and her assistant Ashley - they are absolutely WONDERFUL!!!!!
What could have been done to improve your experience?
My experience with my appointment with Dr. Harrington and Ashley was, as always, is wonderful and pleasant.
Jul 23, 2024
Was there anything that you feel was outstanding?
I am very well satisfied with Lisa Harrington. listens carefully & very concerned doctor.
What could have been done to improve your experience?
Not applicable