Lisa Harrington, D.O.
Family Medicine
9249 W. Lake City Road
Houghton Lake, MI 48629 Directions
4.6 out of 5
319 verified ratings
319 Ratings, 164 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Dr. Harrington for thorough, compassionate, and patient-centered care. Many highlight her listening skills, clear explanations, and attention to detail. Office staff, nurses, and front-desk personnel are repeatedly noted as friendly, professional, and helpful. Several comments mention successful management of chronic conditions, coordination of care (referrals, labs, pre-op evaluation for knee replacement), and efficient in-office testing. A small number note occasional staff moodiness and communication delays.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 11, 2026
Dr Harrington is very concerned about my health. She listens to me and my wife carefully.
Apr 27, 2026
Was there anything that you feel was outstanding?
The whole staff is outstanding.
What could have been done to improve your experience?
Everything was excellent.
Apr 22, 2026
Was there anything that you feel was outstanding?
The care that Dr. Harrington provided was outstanding. She is thurough and professional.
What could have been done to improve your experience?
The time to get an appointment. The next appointment was 10 weeks out. I just happened to catch a cancellation. This allowed me to get in at a week and a half.
Apr 20, 2026
Was there anything that you feel was outstanding?
Best care I have ever received.
What could have been done to improve your experience?
Can't think of a thing.
Apr 20, 2026
Was there anything that you feel was outstanding?
My Dr Lisa Harrington
What could have been done to improve your experience?
Cant think of a thing
Apr 20, 2026
Was there anything that you feel was outstanding?
Dr Harrington always does a great job.
Apr 16, 2026
Was there anything that you feel was outstanding?
No wait time! Although it takes months to get an appointment. However, they do have a policy if you call by 7 AM you can get an appointment that day, which is fabulous!!!!
Apr 14, 2026
Was there anything that you feel was outstanding?
Yes, Dr Harrington!
What could have been done to improve your experience?
The Nurse could have said I had lost 10 lbs since my last visit but Darn , she didn't. LOL.
Apr 13, 2026
Was there anything that you feel was outstanding?
Gets back with answers for you.
Apr 13, 2026
Was there anything that you feel was outstanding?
In today’s world with so much negativity - I appreciate having a MidMichigan facility near by with staff providing a positive surrounding
Apr 13, 2026
Was there anything that you feel was outstanding?
The whole experience from receptionist to the nurses and the expertise of the dr. Is outstanding.
What could have been done to improve your experience?
Not a thing
Apr 9, 2026
Was there anything that you feel was outstanding?
Dr. Harrington was very professional and personable. She sets the bar high for other health care providers to follow. I wish there were more people like her!
Apr 7, 2026
Was there anything that you feel was outstanding?
Always friendly and supportive care given. Appointment is on time and very efficient.
Apr 6, 2026
What could have been done to improve your experience?
Not a single thing. All of them listen, don’t rush me or act impatient.
Apr 3, 2026
Was there anything that you feel was outstanding?
All the staff, care, and communications are outstanding
Apr 2, 2026
Was there anything that you feel was outstanding?
Professional, knowledgeable , empathetic and clear communication, Quick to respond to serious health issue and very supportive.
Mar 31, 2026
Was there anything that you feel was outstanding?
Good listeners, kind, helpful and spoke in language that my husband and I understood. Took time to listen to my needs. Always friendly. Love her.
Mar 9, 2026
Was there anything that you feel was outstanding?
Everytime I speak the staff I feel like I have their undivided attention. They are always helpful and take care of what my questions are directed towards in an efficient manner.
Mar 9, 2026
Was there anything that you feel was outstanding?
Dr Lisa is great as her nurses Ashley a nd Shannon--thanks so very much [Removed PHI]
What could have been done to improve your experience?
Nothing---great...
Mar 9, 2026
Was there anything that you feel was outstanding?
Excellent service
Mar 9, 2026
Was there anything that you feel was outstanding?
Getting test results done right a way
Mar 2, 2026
Was there anything that you feel was outstanding?
Always Considered my Well being. Just Great Staff!!
Mar 2, 2026
Was there anything that you feel was outstanding?
Dr. Harrington is always professional and kind. She always gives me her undivided attention is very knowledgeable!
Feb 23, 2026
Excellent provider. Top notch care!
Feb 23, 2026
Was there anything that you feel was outstanding?
Front desk check in was great!! The lab check in and tech nurse were great Dr Harrington was great too
Feb 23, 2026
Was there anything that you feel was outstanding?
Dr Harrington made me feel at ease regarding my personal physical needs. The office staff are friendly. Turn around time for testing, etc. is fast.
Feb 23, 2026
Was there anything that you feel was outstanding?
The office staff and nursing staff are always wonderful.
What could have been done to improve your experience?
Dr left room and my husband and I did not realize she wasn’t coming back for f/u with two clarifications. Dr Harrington is a good physician, but I’ve never felt we’ve clicked.
Feb 23, 2026
Was there anything that you feel was outstanding?
Dr. Harrington always makes me feel comfortable and confident. She's a rock star!!!
Feb 22, 2026
Was there anything that you feel was outstanding?
Totally satisfied with my services no negative except for having to go to another facility for blood /or urine samples to be drawn
What could have been done to improve your experience?
Get the clinic back in network for us not have have go to another facility especially during winter
Feb 20, 2026
Was there anything that you feel was outstanding?
Always delightful & carinh
Feb 16, 2026
What could have been done to improve your experience?
All great
Feb 16, 2026
Was there anything that you feel was outstanding?
Everyone I came in contact with was friendly prompt, and they did a great job
What could have been done to improve your experience?
Well, they could serve coffee and cookies
Feb 13, 2026
Was there anything that you feel was outstanding?
They listen and explain everything they do
Feb 10, 2026
Was there anything that you feel was outstanding?
Dr Harrington always takes her time to go through my many, many medical problems
What could have been done to improve your experience?
Going through new medications to discuss the side effects and benefits of it. And possibly any interactions that it may cause.
Feb 9, 2026
Was there anything that you feel was outstanding?
Always listens to by concern, staff is so friendly
Feb 5, 2026
Was there anything that you feel was outstanding?
Everyone was knowledgeable, professional and friendly.
Feb 3, 2026
Was there anything that you feel was outstanding?
Every person I encountered was very helpful and pleasant from the time I walked in the building.
What could have been done to improve your experience?
I’m not sure. It was a great experience
Feb 2, 2026
Was there anything that you feel was outstanding?
Dr. Herrington takes her time to listen to all concerns and takes appropriate action. She is very patient-oriented and easy to talk to.
Jan 29, 2026
Was there anything that you feel was outstanding?
All services have been excellent
What could have been done to improve your experience?
Nothing! Everything was great
Jan 23, 2026
Was there anything that you feel was outstanding?
Dr Harrington listened to my problem and took action to try and correct my health issue.
Jan 22, 2026
Was there anything that you feel was outstanding?
Dr. Harrington is incredibly nice. Even if there's changes I need to make. All nurses and staff are really great.
Jan 22, 2026
Was there anything that you feel was outstanding?
Nurses and receptionist
What could have been done to improve your experience?
A doctor that didn’t make me feel stupid and would care more!!
Jan 12, 2026
Was there anything that you feel was outstanding?
Very nice and professional.
What could have been done to improve your experience?
Everything was good.
Jan 12, 2026
What could have been done to improve your experience?
Being able to get an appointment within a reasonable amount of days. The girls that answer the phones at 7:00 a.m. are hard to work with. Dr. Harrington and her staff are wonderful.
Jan 5, 2026
I feel I am heard and I can and will get the treatment I need
Jan 5, 2026
Was there anything that you feel was outstanding?
Everything went very smoothly.
What could have been done to improve your experience?
No charge. Free healthcare
Dec 23, 2025
Was there anything that you feel was outstanding?
The overall experience since I started going to this provider has been positive.
What could have been done to improve your experience?
Nothing comes to mind
Dec 15, 2025
She really takes care of you and wanting to know what is going on so that she can help out this wonderful know that somebody else cares for you
Dec 15, 2025
Was there anything that you feel was outstanding?
The woman that does the initial check in is always so friendly. I’ll get her name next time!
Dec 15, 2025
Was there anything that you feel was outstanding?
Oh, they want to take care of you
What could have been done to improve your experience?
I’ve been trying to lose weight changing my eating habits listen to what they got to say to me to try and make life easier and what’s the COPD and the heart valve condition put in my heart. I’ve been a lot of things quiet down for me moving Upnorth.