Lyerly Neurosurgery
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207 Directions
4.9 out of 5
12,733 verified ratings
12,733 Ratings, 7,028 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
JAN MICHAEL TRINIDAD
Lots of time explaining things.
Jan 25, 2026
The care before. And after my surgery.
Jan 24, 2026
I liked how PA Mike every question that I had in a very clear and professional way.
Jan 24, 2026
The Dr I had was phenomenal. The staff was great.
Jan 24, 2026
Edward Is The Best!!!
Jan 24, 2026
Communication was excellent. Office visit was timely and I did not have to wait.
Jan 24, 2026
Very friendly and knowledge!
Jan 24, 2026
Very thorough and professional.
Jan 24, 2026
Great doctor. Friendly staff.
Jan 24, 2026
Fast and very efficient, all the employees that I came in contact with were very professional.
Jan 23, 2026
The APRN was very transparent and honest when she explained about the next steps that I need to take in order to get the recovery process started. She was very knowledgeable nice and professional.
Jan 23, 2026
helped me stay alive
Jan 23, 2026
Everyone is very nice, friendly and knowledgeable 🤗.
Jan 23, 2026
Everything
Jan 23, 2026
Seen on time. Dr Polifka was personable, understanding, knowledgeable & very helpful.
Jan 23, 2026
I have only been to one appt so far but they were very prompt in calling me back. Also the nurse practitioner I saw was very kind and imformative and did not rush through the visit. Answered all of my questions. All of the staff I saw that day were very nice.
Jan 23, 2026
Everyone is so efficient and professional I would recommend them to anyone.
Jan 23, 2026
Very friendly people that cares about your health.
Jan 22, 2026
I didn’t have a long wait and as soon as I sat down my X-rays were brought right up and were explained to me. My PA was very knowledgeable and knew what she was talking about. If she didn’t and if she didn’t listen to me I would have walked out. I was very impressed and walked out very happy.
Jan 22, 2026
Everyone polite, professional,efficient & caring.
Jan 22, 2026
Friendly
Kind
Caring
Professional
Courteous
Jan 22, 2026
Very professional and kind. Willing to help any way possible and listen to all your concerns.
Jan 22, 2026
Dr. Shaw and his Medical Assistant, Erica, were absolutely fantastic. Erica was responsive and fit me in to see Dr. Shaw within a day of our conversation. My appointment with Dr. Shaw could not have run more smoothly. His personable, knowledgeable and professional demeanor left me feeling heard, encouraged and hopeful about my next step which will involve surgery. I am grateful to have met both Dr. Shaw and Erica and know I will be in great hands as I navigate my journey before, during and after my surgery.
Jan 22, 2026
Friendly staff great doctors!
Jan 22, 2026
Very organized
Jan 22, 2026
Pleasant staff and not a long wait time
Jan 21, 2026
effecient friendly
Jan 21, 2026
Dr Ikeda is very caring and personable. He has always taken time to thoroughly answer all my questions.
Jan 21, 2026
Very personal and professional I highly recommend their services
Jan 21, 2026
Very clear on explanation of my issue
Jan 21, 2026
The office is so very nice and clean. The PA is very thoughtful and caring! Really, really liked her as she goes above and beyond!
Jan 21, 2026
Very nice staff. Clean facility. Doctors take their time and answers all your questions
Jan 21, 2026
There king caring. The patient knows that they are in good hands.and will be taken car properly. He eared my condidence.
Jan 21, 2026
they are the best at everything
Jan 21, 2026
What a wonderful group of people! From the moment I walked in and was warmly greeted by Max at the front desk to all of the medical assistance and of course Dr. Andrew Shaw. Was so warm and friendly and made me feel so comfortable and welcome. I was called back to the exam room at the exact time of my appointment and had my vitals completed right away. I was seen by the doctor immediately after, everything was so efficient! Dr. Shaw is amazing, such a brilliant and kind man, he took the time to explain the issues with my cervical spine and come to the best solution to keep strong and healthy.
Jan 21, 2026
The PA is wonderful. Took the time and patience to show details of images and explained everything. Recommend options and not jump into surgical procedures.
Jan 20, 2026
Dr. Wallace did an excellent job explaining my condition and the various treatment options.
Jan 20, 2026
Dr. Wallace and his staff answered all questions and were extremely helpful.
Jan 20, 2026
A fabulous doctor. Bradley
Jan 20, 2026
Dr. Wallace and his team rock. They are great. Easy to wok with, follow through with everything. Not fun having surgery, but they mak it as easy and painless as possible. Entire team, top to bottom are great.
Jan 20, 2026
My experience at Lyerly has been top notch. Very detailed explanations and patient to answer all of my questions.
Jan 19, 2026
The provider was excellent. I felt so heard and understood. It was a very validating appointment for me.
Jan 19, 2026
Dr. Shaw was very personable and explained everything to me so I understood what was going on.
Jan 18, 2026
Dr Shaw is awesome and talks to me so that I understand what he is talking about.
Jan 18, 2026
Good job
Jan 18, 2026
Liked what I was told. Doctor reviewed my MRI with me and explained everything throughly.
Jan 18, 2026
Prompt, friendly and professional. Took time with me and listened. I didn’t feel rushed or non important like some specialist treat patients.
Jan 17, 2026
Very perused about the interviewv
Jan 17, 2026
Very thorough & caring staff.
Jan 17, 2026
Everyone is very friendly and the communication has been wonderful.