Lyerly Neurosurgery
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207 Directions
4.9 out of 5
13,829 verified ratings
13,829 Ratings, 7,639 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Adam Polifka, MD
Very accommodating
Apr 26, 2026
Attentive and respectful of all personal concerns. Ensures that you are taken care of and gives you follow up suggestions
Apr 26, 2026
Everyone we interacted with was just wonderful
Apr 25, 2026
My time was respected questions answered in a manner that I understood. Definitely the cleanest hospital I’ve ever seen.
Apr 25, 2026
Very efficient
Apr 25, 2026
Great surgeon and love Annalise
Apr 25, 2026
I like how compassionate the group is! Everyone is so nice and I will recommend to everyone that asks for a good doctor and or group to consult.
Apr 25, 2026
The whole staff that I encountered were friendly, knowledgeable, and explained the imaging showing the issue I was having. They explained the options and requested further testing to verify my condition. I feel that I will be provided the best outcome that I can by using this team.
Apr 25, 2026
Professional.
Apr 24, 2026
Very professional & answered all of my questions spot on!!
Apr 24, 2026
I’m alive still. A+. Also took my care and concerns seriously
Apr 24, 2026
Friendly follow up skill
Apr 24, 2026
Professionalism and punctuation and the explanation from Dr. Wallace & Kara on my situation.
Apr 24, 2026
I have had three lumbar surgeries at Lyerly. Very professional and very skilled
Apr 24, 2026
Best and most knowledgeable and skilled physicians and staff.
Apr 24, 2026
All the staff were very friendly. the Dr. Kara was very through and explained everything in term I could understand.
Apr 23, 2026
Honest - straightforward
Apr 23, 2026
Professional. courteous.
Apr 23, 2026
Timely. Attentive
Apr 23, 2026
Very attentive to my needs and fixed my issues
Apr 23, 2026
Doctor was positive and explained our issue clearly. Made us feel good about the outcome.
Apr 23, 2026
friendly and professional
Apr 23, 2026
Everything! All personnel, from receptionist to the Doctors.
Apr 22, 2026
Very thorough and professional.
Apr 22, 2026
Very knowledgeable and makes you feel good about even the things you don’t want to hear.
Apr 22, 2026
The doctor's and teams are very impressive.
Apr 22, 2026
Professional and courteous service during my appointment from the entire staff. Dr Ricardo Hanel put explained my condition and the surgery required in a caring manner. He answered all of my questions and my wife and I felt comfortable with my upcoming surgery and recovery.
Apr 22, 2026
Great explanations
Apr 22, 2026
Always friendly along with thorough service
Apr 22, 2026
Professional, competent and friendly.
Apr 22, 2026
Very Professional and attentive to my needs.
Apr 22, 2026
Lyerly consistently delivers exceptional customer service. The medical and nursing staff consistently provide personalized attention, ensuring each patient feels prioritized despite their extensive patient load. This fosters a sense of value and reassures patients that their well-being is paramount.
Apr 22, 2026
Very pleasant nurses & Dr's. Although I was getting surgery, the whole experience wasn't bad at all.
Apr 22, 2026
Excellent customer service, nice location, and Doctor provided and explain my options.
Apr 22, 2026
The appointment went smoothly. Everyone was very professional and nice
Apr 22, 2026
Dr. Wallace and all of his Team members have been very helpful and professional each time I have been in contact with them.
Apr 21, 2026
the services is attentive and supportive everyone has been throughout my surgery experience. From start to finish, the team made me feel comfortable and well cared for. I really appreciate the attention to detail and how everything was handled so smoothly. It made a big difference during my recovery, and I’m very grateful for the excellent care. Big Thanks to all Doctors, Nurses & CNA’s, specially to Dr [last name] & Heather.
Apr 21, 2026
Professional and personal experience. I feel confident that I am informed about my surgery and recovery.
Apr 21, 2026
I could not have picked a better a surgeon and team to take care of my surgery. If they are any doubts about finding the right team you came to the right place. The Doctors (MD [last name]), his physician Assistant (PA Seese) and his entire staff including the surgery center are absolutely amazing.
Apr 21, 2026
Results
Apr 21, 2026
Dr Shaw and his Staff are
Very helpful and knowledgeable of the neuroscience.
Apr 21, 2026
The staff and the doctor.
Apr 20, 2026
Dr. Nima was so fantastic. He made my dad feel heard and understood. Such a genuine human being. Darienne and Hollie were also extremely communicative and walked us through the process thoroughly.
Apr 19, 2026
I really appreciate knowledge and professionalism of the surgeons. I also appreciated the response time, quality of care and service the care team provided me while I was there.
Apr 18, 2026
I like the friendly staff. My doctor was thorough, caring, understanding, an listened to mr.
Apr 18, 2026
Professional, friendly staff. Medical staff communicate very well, genuine concern for patient.
Apr 18, 2026
Friendly staff. Ice spacious waiting room.
Apr 18, 2026
The PA and doctors were very friendly and helpful
Apr 18, 2026
Extremely caring! Very knowledgeable, listened to my problems. Explained everything in detail.
Apr 17, 2026
Organized very well pre-visit and liked the doctor very much