Lyerly Neurosurgery
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207 Directions
4.9 out of 5
9,855 verified ratings
9,855 Ratings, 5646 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 14, 2025
Andrew Shaw, MD
Excellent
Jun 7, 2025
Very professional
May 31, 2025
Very professional.
May 25, 2025
Friendly, informative. Really efficient. Now wevhave to see if my shot is effective
May 25, 2025
Very informative and treated me very professionally
May 25, 2025
Prompt & effective
May 25, 2025
Dr Ikeda was very easy to talk to, seemed very knowledgeable, and was very personable.
The rest of the staff was very friendly and efficient.
May 25, 2025
I have had two surgeries at Lyerly. Both times, I experienced outstanding care from everyone that I encountered.
May 25, 2025
Great doctor! Very calm and patient . I am older, 80,, and he talked slow and was easy for me to understand. His ARNP is nice too. She answers questions that I ask and does not rush me.
May 25, 2025
he is really nice and give me what he know about my issues. he’s good and would like to keep him as my doctor.
May 24, 2025
They always provide the best care, are thorough in their evaluations and plans for one’s recovery and follow ups. I feel I am in the best hands and trust their judgments to get my body healed in the best possible way.
May 24, 2025
Dr. Nima is great and so are his assistants and staff!
May 24, 2025
I get excellent support for my issues. When I meet with Mr. Seese I am given clear explanations of what he sees.
I very much appreciate getting the time I need to ask questions, and his taking the time to answer them at my level.
May 24, 2025
Stay were personable and professional and thorough
May 24, 2025
Dr Trinidad was OUTSTANDING 🤗
He went above & beyond. He took an enormous amount of time with explaining every issue concerning my back condition. Along with listening to all I had to say.
I feel that someone (Dr Trinidad) finally
truly will be helping me recover.
May 24, 2025
The doctor
May 24, 2025
Appointment was easy to make. Staff was pleasant, professional, and efficient. Wait time after I arrived was minimal.
May 23, 2025
On time. Answered all questions. Made us feel very comfortable. Offered several treatment options. Could not have had a better experience. Left encouraged.
May 23, 2025
Everything went well. The wait time was short, the staff was very efficient and professional,
May 23, 2025
Very professional. Everything was always explained and every question answered.
Beautiful office.
Prep for surgery made me feel relaxed. I was nervous in the waiting room.
May 23, 2025
Thorough and caring
May 23, 2025
appointment was on time with a small amount of time before the doctor entered the room. Good use of my time.
May 23, 2025
Excellent doctor
May 23, 2025
Very easy to contact Medical Assistant for my Physician. Appointments are on time. Visit with Physician is not rushed. He answered all my concerns. Great experience overall.
May 23, 2025
Dr. Polifka is a great listener and came up with a mutually agreeable treatment plan. All the staff were very kind and helpful.
May 23, 2025
Professional service
May 23, 2025
The best employees and surgeons in North Florida...
May 23, 2025
The staff are friendly and helpful. They return calls usually the same day and respond quickly through the portal as well. They explain the reason if they need to reschedule your appointment. The doctors are wonderful. They listen to me and talk to me. They make sure that I understand what is going on medical with me and ask questions to make sure I understand. They take the time to call my children to explain and answer questions that they may have. After years of having balance and seeing many doctors and having tests over and over, they diagnosed me within days and recommended the treatment I needed. I’m now on my way to living a better life and getting the treatment I need to achieve that.
May 22, 2025
Everything! Most professional in every respect from diagnosis to outstanding surgery skills.
May 22, 2025
Took the time to explain everything didn't rush. On time
May 22, 2025
You are usually on time the entire staff is very very professional
May 22, 2025
I appreciate having access to Dr. Hanel and his associates at the Beaches Hospital complex on a regular basis. Senior citizens don't like to navigate the San Marco traffic maze.
May 22, 2025
Dr. [last name] and Michael are amazing.
May 22, 2025
Everyone was very friendly
May 21, 2025
The entire team is devoted to helping you in any way possible. They are friendly, professional and take the time to explain things while answering your questions.
May 21, 2025
The ACTUALLY call you back. Dr. Wallace is a GREAT surgeon.
May 21, 2025
Dr. [last name], Melissa ARNP are very knowledgeable, very professional. Surgery went as expected and I had a very fast recovery!!! I WILL RECOMEND LYERLY GROUP!! They are the best!!
May 21, 2025
Dr. Nima, Jessica (APRN), and other staff are always competent and caring. My husband and I are so appreciative of the care that I received from the team during a time when we were so uncertain and frightened.
Thank you to all!
May 21, 2025
I have had surgery by Dr. Wallace a number of times and he always explains things well. This last time I had a teleconference, not an office visit, but it was really not necessary to see him. He saw the MRI and since I had no pain for the past week or two, nothing was really needed. He sent me the links to some procedures, and they explained things very well, should I need surgery in the future.
May 21, 2025
Efficient and on time appointments.
May 21, 2025
Very professional and knowledgeable. Addressed and answered all my concerns.
May 20, 2025
Everthing. I was informed, everyone was kind and very helpful. For a scary operaton, I was not scared.
May 20, 2025
Prompt attention and personal touch. All staff make you feel welcome and cared for.
May 19, 2025
I had neck surgery done by a Lyerly surgeon 13 years ago and was pleased with the results. I recently had an appointment with a new surgeon to advise me on my current condition and was well pleased with the time he took with me.
May 19, 2025
Very professional and informed staff. Detailed information with videos and instructions from doctors.
May 18, 2025
Beautiful facility. Friendly staff. Dr. Shaw was the best doctor visit ever! We came to see him for a second opinion. I was told I needed 3 disk fusion in my neck. Dr Shaw said I absolutely did not need the surgery! Told me to stop being afraid of what I was told by another neurosurgeon and live my life. So grateful to Dr Shaw! HIGHLY recommend. Please get second opinions for any surgery. Thank you so very much Dr. Shaw.
May 18, 2025
You actually listen and find the correct path to go make things better.
May 18, 2025
As a fellow surgeon who has had severe back problems, doctor, Polifka spent a Great deal of time with me discussing options. Only turned down. I had complications from a simple dental procedure, which prohibited me from having surgery for a great deal of time. He still spent a good deal of time with me discussing treatments and steering me towards intense physical therapy in the interim. Doctor Polifka is not the type of physician stares at the computer And enters data while his back is towards you. He sits in front of you looks in your eye and answers your questions and treats you like the physicians I remember in my training over 30 years ago and how I try to practice in this new crazy world of Medicine. He was referred to me from my local neurosurgeon over 80 miles away as a Super specialist. I will highly recommend him to my patience and friends in my local area without reservation. He is also one hell of a nice guy.
May 18, 2025
great people. Very courteous, they seem to care. I will be going for some spinal surgery soon. Dr. Wallace is awesome!
May 18, 2025
Professional and your in & out