Lyerly Neurosurgery
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207 Directions
4.9 out of 5
9,695 verified ratings
9,695 Ratings, 5429 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2025
Eric Sauvageau, MD
Excellent doctor
May 15, 2025
excellent
Apr 27, 2025
The doctors are excellent. I get great care. The location is great for me.
Apr 27, 2025
All staff are great, service is outstanding. Very helpful directing us around when we get lost, which is often.
Apr 27, 2025
Every was nice and professional.
Apr 27, 2025
Never had any issues of any kind. Have been using this practice since March 2022.
Apr 26, 2025
Everyone was helpful and respectful
Apr 26, 2025
Staff is friendly, helpful, and pleasant. Facility is clean and comfortable. Appointment punctuality is usually good.
Apr 26, 2025
I like Dr Hanel and the professional way the practice is run...love Dr Hanel...need a good neurologist.
Apr 26, 2025
Courteous staff, PA and doctor.
Apr 26, 2025
Friendly staff. The PA Heather was so kind and listened and gave information. I know that sounds basic but when you’ve been brushed off since August??? It was a very great appt. And the views are amazing!
Apr 26, 2025
Thorough explanation MRI findings and plan moving forward
Apr 26, 2025
Always pleasant experience from arrival to exit. Physicians that are well known in their field and take time to listen to you and ask questions.
Apr 26, 2025
Professional caring and on time
Apr 25, 2025
Promptness for appointments, great surgeon, and warm, personable staff.
Apr 25, 2025
Th pre surgery-surgery-post surgery was a well balanced experience.
Apr 25, 2025
Honest
Apr 25, 2025
Entire staff was very friendly, thoughtful, responsive, and accommodating. Dr Polifka spent a lot of time explaining my problem and resolution. He scheduled me for surgery the next day which was amazing.
Apr 25, 2025
The professionalism, the quickness of service and the courteous staff
Apr 25, 2025
My husband does a telephone appt and the doctor and his PA are always very helpful and kind.
Needed tests or imaging are ordered before the appt so the results are there when the telecon takes place.
Apr 25, 2025
Pleasant associates
Apr 25, 2025
Dr. Sauvageau always compares current MRIs to previous diagnostics and records before our meeting. I feel I’m in competent hands which is huge given my history.
Apr 25, 2025
Wonderful Dr Sauvageau!
Apr 25, 2025
The promptness the everybody is courteous, explanations of the exam and x-rays are MRI and trying to find a result to the issue
Apr 25, 2025
I was very happy they saw me right away and Annalise was very knowledgeable and she explained everything to me that I could understand. Riding the doctors bios was very interesting and seeing all of their credentials was very informative.
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Apr 25, 2025
Very professional and personable.
Apr 25, 2025
Always have a wonderful experience. Dr. Sauvageau is not only an amazing surgeon, he has some of the best bedside manners of any physician I have ever encountered. I wish I never would have had to have brain surgery, but he has taken amazing care of me and cares about my whole well being. I haven't had a visit once where he hasn't asked about my family and how everyone is doing. He truly cares about his patients as a whole person.
Apr 25, 2025
Everyone from the desk to the dr was very kind and helpful.
Apr 25, 2025
very good communication and care from nurses and Dr. Hanel
Apr 25, 2025
Services from the beginning to end was very professional and medical team very friendly
Apr 25, 2025
Everything.
Apr 24, 2025
Always available to answer questions. Staff and Doctor, you couldn't ask for better.
Apr 24, 2025
My provider!
Apr 24, 2025
Very efficient, friendly staff that treats me excellently every visit. Doctors take their time with me, I never feel like they are rushing to the next appointment.
Apr 24, 2025
Your professionals are skilled and talented. They communicate plainly about the services that have been performed and the benefits expected.
Apr 24, 2025
They’re friendly and keep you inform
Apr 24, 2025
Proficiency
Apr 24, 2025
The level of empathy and care they have for the patients and the family. Dr. Hanel was so incredibly kind, although straight shooting with diagnosis and after hospital expectations during recovery.
Apr 24, 2025
Very clean, sterile enviroment. Personnel make you feel special and like part of the family. Appointments have been right on time without waiting.
Apr 24, 2025
Friendly and professional staff. Spent time with me to truly understand my neck issues and thoroughly reviewed my MRI results with me. Would definitely recommend this group.
Apr 24, 2025
Very professional and very accurate and quit to the point about surgery did a great job on my neck now it will be my lower back thank you
Apr 24, 2025
I met with J. Trinidad on both visits and he was awesome. Thank you for listening and for the care provided.
Apr 24, 2025
My pain is gone!
Apr 24, 2025
Knowledgeable, Professional, Courteous, Respectful
Apr 23, 2025
Professional, courteous
Apr 23, 2025
The professional and compassion staff assisted me and I feel they will help me feel better although it may take some time.
Apr 23, 2025
Very orderly and lean. I don’t have to wait for very long to see the doctor
Apr 23, 2025
Everyone at the office from check-in, to the nurse practitioner are very professional, kind, and friendly. Everything is handled very efficiently.
Apr 23, 2025
The time they give you to to listen and be able to get what you are explaneing
Apr 23, 2025
everything