Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207 Directions

(904) 388-6518

www.baptistjax.com

4.9 out of 5

10,149 verified ratings

10,149 Ratings, 5788 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 4, 2025
Very professional

Jul 3, 2025
Very professional

Jun 22, 2025
The professionalism.

Jun 22, 2025
Dr. Sauvageau was very knowledgeable and explained the treatment options very well. I also appreciated that he is not quick to rush into surgery, but wanted to first know the medical opinions of my other care team members, Dr. [last name] & Dr. [last name].

Jun 22, 2025
Concerned about my health, extremely knowledgeable and professional.

Jun 21, 2025
Dr. Shaw is fantastic! He's personable, patient, and educational. I walked out of his office with a comforting sense of trust and hope that I had found the right neurosurgeon to help me.

Jun 21, 2025
Everything from pre-op to post-op follow up was great. Needless to say the surgery was extremely successful.

Jun 21, 2025
From the moment I walked into the office to the moment I left everyone was helping with a smile. Dr S and his nurse, Angela were very sweet and the manner I was treated was with great respect and concern of any and all questions I may have had. Having never been in the huge complex in Jacksonville and traveling from Palm Coast in and around construction was not fun, but once I arrived I felt calm and in good hands.

Jun 21, 2025
From checkin to speaking with doctor all was handled professionally, problem and procedure explained thoroughly.

Jun 21, 2025
Kind and patient. Informative and listen to the patient.

Jun 21, 2025
Dr Nima the staff and Baptist.

Jun 21, 2025
The professionalism and speed it was handled.

Jun 21, 2025
Friendly and helpful staff Professional, knowledgeable, quick to respond nurse navigator Excellent care by physician/surgeon

Jun 21, 2025
When I first met the staff for my surgery everyone was patient and understanding to my questions / needs. I was very comfortable and did not worry about the surgery and how things would be handled. I had faith and prayed that God would guide everyone hands that was involved.

Jun 20, 2025
They are first class all the way

Jun 20, 2025
The tech and Nurse Practitioner were very professional and took good care of me until I saw the doctor. Job well done. Thanks

Jun 20, 2025
I have the best surgeon in the world, Dr Eric Sauvageau.

Jun 20, 2025
Lyerly Neurosurgery is absolutely awesome! They truly are concerned about you, the patient, and care. I just had my final follow-up, and was told it's open door if I should need them, no matter what. The staff is so caring and knowledgeable. I highly recommend them, especially Dr [full name] and his assistant, Danielle.

Jun 20, 2025
We were more than pleased with every aspect of our appointment with Dr.Sauvageau. He was professional but provided clear information in laymen language on my wifes condition and set out the plan to contine monitoring her condition. The young woman at the front desk provided clear and concise information needed by new Florida and Jacksonville residents feel omfortable with all aspects of the appoinment process. Nurse Melanie was just great. While now a career civilian nurse she was professional,.cordial, and answered all our questions. We also learned that .Melanie and my husband shared their careers as Senior Enlisted members of the Air Force and her the U.S Marine Corp. Impressive!!! This nuero- surgery practice is just Outstanding in every way. We are confident that if my wife's condition ever requires surgery we will be in the care of the best in the city and probably the state.

Jun 20, 2025
Prompt, excellent follow up, working with pt on achieving great results

Jun 20, 2025
The staff is great. Dr. Danielle was very kind.

Jun 20, 2025
My appointment was scheduled, and they were prompt to get you back to see the Dr. Everything was explained to me about the procedure and also a video to explain the procedure. I have scheduled my procedure and hoping for good results.

Jun 20, 2025
Everything ran smoothly and I felt cared for

Jun 20, 2025
Everyone we spoke to explained exactly what they were doing and what we were to expect. They were pleasant and made us feel comfortable. Everything was explained to us thoroughly.

Jun 20, 2025
My first surgery I had to go on on my birthday. All the nurses recognize that and especially the night nurse with her assistant, came in her with a couple pieces of cake and wish me happy birthday and sing it to me thought that was very cool.

Jun 19, 2025
Very professional and easy to talk to.

Jun 19, 2025
The whole process went very smoothly and I was very impressed with my first encounters so far. I was also surprised to see that you have an 11-story building associated with your practice which was very reassuring

Jun 19, 2025
Dr. Polifka was very thorough with me. His PA explained everything first. I would recommend the Lyerly Group with a 10

Jun 19, 2025
The service was friendly, helpful and informative

Jun 19, 2025

Jun 18, 2025
No wait. Everything went smoothly. People are very professional.

Jun 18, 2025
The check in process on line was easy. Front desk staff was very pleasant. Met with Annalise Deboef who was excellent ! On time and was un rushed in meeting with me.

Jun 18, 2025
I liked the pa I saw while there. She was very professional and thorough while be very friendly. I was happy with here plan for me.

Jun 18, 2025
Prompt service, via appointments

Jun 16, 2025
Dr. Hanel professional, knowledgeable, friendly demeanor. As a patient, I feel I am in good hands under his care. His team is open to getting answers to any concerns or questions I have regarding my appointment and care. Very satisfied with Dr. Hanel and his staff.

Jun 16, 2025
The professionalism of the doctors and staff. Office is run very well. Top notch Group !!

Jun 16, 2025
Everyone was pleasant and seemed to care

Jun 16, 2025
Everyone from Dr [last name], his PA Mr. Seese, the anesthesiologist, the nursing staff, & the front desk staff were super engaged and helpful. Everything was explained to me in layman's terms. Mr Seese was excellent at the post op appointment. He showed me replicas of the disk & cage used for the fusion that were used to place in my neck during the ACDF surgery. I found this very interesting information to see how it all worked together. I felt comfortable going into this surgery and I'm healing well. I would go back and have future surgerys here without question!

Jun 15, 2025
Physician is best in his specialty.

Jun 15, 2025
Kind, professional, understanding and very helpful

Jun 15, 2025
The physician E. Sauvageau MD and his staff were very professional and helpful. I had enough time to ask questions and receive answers. thank you

Jun 15, 2025
Professional ,courteous and easy to understand

Jun 15, 2025
All staff with whom I have interacted at Lyerly have amazing !

Jun 15, 2025
Very professional and nice

Jun 15, 2025
I was able to make an appointment within a reasonable time. The staff was very helpful and Heather was absolutely delightful. She actually showed me my x-ray on the screen and expertly explained what my problem is.

Jun 14, 2025
On time very efficient

Jun 14, 2025
Excellent

Jun 14, 2025
I believe everyone there truly loves their job and is very good at it. Extremely smart and professional.

Jun 14, 2025
The personnel

Jun 14, 2025
very friendly and gracious