Heather Bean, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 26, 2026

Although I didn't like the message - go to PT and pain management - the messenger was very thorough in her decision making process. With a visual of the MRI she went step by step to explain.

Jun 26, 2026

They made sure I was check in timely.

Jun 24, 2026

Excellent doctors!!

Jun 24, 2026

Very professional and helpful

Jun 23, 2026

Knowledge and kindness

Jun 11, 2026

The great doctors and follow up care.

Jun 5, 2026

They listen to your concerns!

Jun 3, 2026

Very kind and understanding. Professional. Listened to my concerns and didn’t rush the appointment. Explained everything clearly. They scheduled every step of the procedure efficiently

May 28, 2026

Took the time to thoroughly answer all my questions and in fact reached out to the Medtronic Rep and had her come to the office and see me. Adjustments were made and am now getting some extra pain relief.

May 20, 2026

I would highly recommend Lyerly Neurosurgery to anyone in need of neurological care. From the moment I arrived, the staff was warm, friendly, and very polite. The waiting time was short, which made the visit much less stressful, and the office was exceptionally clean and well organized. Overall, I had a very positive experience and truly appreciated the professionalism and kindness shown by everyone there.

May 20, 2026

Wonderful customer service and professionalism

May 17, 2026

Heather Bean

May 16, 2026

Everything up front. Treat you like you matter. Listen to your concerns.

May 13, 2026

Love the staff and the time they take to listen

May 13, 2026

Good, quality people. Took good care of me. Successful surgery

May 8, 2026

I feel the staff, PA's and surgeons are competent. I usually forget to ask questions while I'm at the practice in person, but they are very good at responding promptly on the portal.

May 1, 2026

It was easy to get an appointment and we had a short waiting time after arrival. Ms Bean was very efficient checking me out and explained everything to my satisfaction.

Apr 28, 2026

Doctor, nurses receptionist and over all great informative and helpful.

Apr 21, 2026

the services is attentive and supportive everyone has been throughout my surgery experience. From start to finish, the team made me feel comfortable and well cared for. I really appreciate the attention to detail and how everything was handled so smoothly. It made a big difference during my recovery, and I’m very grateful for the excellent care. Big Thanks to all Doctors, Nurses & CNA’s, specially to Dr [last name] & Heather.

Apr 18, 2026

Extremely caring! Very knowledgeable, listened to my problems. Explained everything in detail.

Apr 14, 2026

I was talk to about what need to done for my care.

Apr 14, 2026

The employees are so caring and kind. Dr [last name] and Heather are first class

Apr 12, 2026

The service is great

Apr 12, 2026

Every one is so kind and welcoming! Heather Bean was so warm and knowledgeable

Apr 4, 2026

The staff and ARNP were very kind and understanding of my health issues

Apr 4, 2026

The knowledge and care of the drs and staff.

Mar 27, 2026

Very knowledgeable staff and courteous.

Mar 27, 2026

Prompt response

Mar 27, 2026

The doctors and staff explain the options, procedures, and associated risks in clear detail. They are very friendly and help you feel at ease. And the Doctors are experts in their respective specialties.

Mar 27, 2026

How do you say answer questions? Honestly, you’re not try to solve pedal certain items they’re knowledgeable courteous and I highly recommend them.

Mar 27, 2026

Everything went great

Mar 14, 2026

Great customer service, attention to detail and comfort. Professionalism and care.

Mar 6, 2026

I was in A Trememdous Amount Of Pain For 3 Months. My Right Side, My Left Side, My Lower Back. My Primary Care Physician Referred Me To Dr. [full name], After Perfoming A Successful Procedure on My Spine. This Neuro Surgeon Has Given Me My Life Back. I am Feeling Incredible!!! When I Awakened In Recovery, I was in Pain because Of The Procedure. Nothing Like I was Before. DR. [last name] IS SO AMAZING, And Professional! I Call Him "ANOINTED HANDS." Ms. Erica His Medical Assistant Is Awesome! Such A Great Person that Assured Me That I Was In Good Hands. His Aprn Ms. Heather very Nice. To Sum it Up Anyone that I Came in Contact with Treated Myself And My Husband Like Family. I WOULD HIGHLY Recommend Lyerly Neurosurgeon Dr. [full name]!!! GOD IS GREAT!!! I Give Thanks for Guidance!

Mar 3, 2026

Friendly staff

Feb 25, 2026

Organized and professional Caring and compassionate

Feb 23, 2026

When appointment is made they are always prompt. ex[lain fully and listen if you have questions. have had twp procedures done and am pleased with service provided,

Feb 21, 2026

Very friendly staff. Quality of care.

Feb 10, 2026

Very thorough and friendly

Feb 10, 2026

Everyone is so kind.

Feb 7, 2026

No waiting time. Professional and friendly. Questions are answered to your satisfaction. I have had one surgery and would only recommend them for any spinal surgeries.

Feb 6, 2026

Skillful, knowledgeable, professional, friendly.

Feb 4, 2026

I did not wait very long to be seen. They made me feel very comfortable discussing about the surgery

Feb 3, 2026

The professional level of care that I have received, and patient follow up have been stellar.

Jan 30, 2026

Staff helpful.. especially Heather

Jan 27, 2026

Appointment started on time. A plan for test and follow-up was discussed, very well done. No wasted time.

Jan 16, 2026

Heather, whom I met with, was very easy to talk to, listened and explained everything in detail.

Jan 13, 2026

appointments are made and no waiting to be seen. They fully explain the procedure and take time to explain fully what happens next.

Jan 10, 2026

Everyone was efficient and friendly.

Dec 23, 2025

Excellent job taking care of me

Dec 22, 2025

I thought the appointment went well. The office staff were efficient. I had a bit of a wait to see the NP but when I finally met with her she was thorough and explained everything to me. The office was clean and organized.