Andrew Shaw, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 26, 2026

Ever thing was fine. They where very busy, but it worked out fine.

Jun 26, 2026

Extremely professional and knowledgeable. Everyone was polite and very helpful. Dr. Shaw took the time to explain my situation and potential solutions going forward.

Jun 17, 2026

The very best doctors, nurses and staff! Dr. Shaw is so kind and knowledgeable, I’m so glad I had the surgery, the pain is gone and I feel great!

Jun 10, 2026

Personable,professional,knowledgeable,polite,caring,honest

Jun 10, 2026

Professional

Jun 3, 2026

Timely appointments, efficient and friendly.

Jun 3, 2026

I selected Lylerly Neurosurgery because of their outstanding reputation in the Jacksonville area. The procedure I underwent was executed extremely professionally from start to finish. I recommend them if considering any procedure requiring a neurosurgeon.

Jun 3, 2026

Dr Shaw and his staff were excellent.

Jun 3, 2026

great custom service from the front desk to technicians in the back. Dr. Andrew Shaw was very through. i had a pleasant visit as a new patient.

Jun 2, 2026

Very Professional and information

Jun 2, 2026

Physician explained everything in detail, both issue and resolution.

May 23, 2026

Very informative and professional

May 23, 2026

Dr Shaw was thoroughly outstanding, he explained everything in detail, and in a manner I could understand. He answered all my questions in a relaxed and professional setting. Erica was very helpful in explaining things that we needed to accomplish prior to surgery. My initial contact was with Michelle and she was great and patient. I had scheduling conflict that I needed to resolve prior to making the appointment with Dr Shaw. While I was doing that, she kept me up to date. My overall experience with Lyerly is top notch. Thanks for doing such a great job.

May 23, 2026

I had a wonderful experience with professional people

May 23, 2026

Caring staff, knowledgeable!

May 22, 2026

Dr Shaw is a great guy you can understand what he’s telling you and you’re staff are so polite and helpful

May 21, 2026

The surgeon was very compassionate. Explained everything processed and made sure I knew of his plans and Agreed.

May 20, 2026

Everyone, from front office to Dr Shaw and Erica was extremely pleasant, answered my questions and made me feel relaxed.

May 20, 2026

Professional

May 20, 2026

From entry to exit the entire staff was very friendly and helpful……My Dr was very open and thorough about why I was there and what options I had and a plan moving forward…. This is the second time I have been to this group.

May 15, 2026

It was fast convenient and great out come

May 15, 2026

The doctors and front desk.

May 14, 2026

Excellent surgical experience

May 13, 2026

The personnel showed a genuine interest in my wellbeing.

May 8, 2026

When I call someone answers my call. Receptionist are friendly.

May 4, 2026

DR SHAW IS SIMPLY THE BEST

May 3, 2026

Courtesy and professional

May 2, 2026

Everything was prompt. I am huge on making sure I get seen when the time on the schedule says appointment time. The staff was excellent, timely and well versed to answer question. Dr. Shaw took his time to explain all options and all potential issues. I felt this was a wonderful experience with 100% clarity and transparency.

May 1, 2026

Extremely professional and caring

Apr 28, 2026

Easy to schedule appointment Friendly and professional staff and physician Explained my diagnosis and treatment in terms I could understand.

Apr 24, 2026

Best and most knowledgeable and skilled physicians and staff.

Apr 23, 2026

Very attentive to my needs and fixed my issues

Apr 22, 2026

Excellent customer service, nice location, and Doctor provided and explain my options.

Apr 21, 2026

Dr Shaw and his Staff are Very helpful and knowledgeable of the neuroscience.

Apr 17, 2026

Efficient

Apr 12, 2026

Dr Shaw and his staff are so professional

Apr 12, 2026

personel was very friendly and the doctor was very informative. no wait time

Apr 10, 2026

Great staff.

Mar 31, 2026

All of the staff were very nice, cordial and helpful. Dr Shaw explained very clearly what options of treatment I could have. And we chose the least invasive.

Mar 31, 2026

Everyone at the office is very nice and extremely helpful. My doctor is amazing! He has performed 2 procedures on me (one a double cervical fusion) and I have had very little pain with either procedure. After my fusion I only took pain meds ONE time! After my other procedure which also involved a rather large incision I had NO pain afterwards. Unheard of!

Mar 31, 2026

The doctor and staff very professional.

Mar 27, 2026

Dr Shaw did a great job in my neck fusion surgery and all the office staff have been very helpful.

Mar 27, 2026

Everyone was so nice and friendly. When I had a question I was answered with the information I needed to make a decision. The information was presented in a manner I easily understood. The entire process was excellent.

Mar 17, 2026

the office was very kind to me

Mar 13, 2026

The doctor was amazing, thanks Dr Shaw

Mar 11, 2026

the doctors are thorough.

Mar 11, 2026

Professional staff

Mar 11, 2026

Comfortable to individuals that are under stress from a medical condition

Mar 10, 2026

Like the friendly, informative nature of Dr. Shaw and staff, relatively easy to schedule an appointment, and knowledgeably answers all questions regarding surgery procedures and your condition.

Mar 6, 2026

Kind and lovely staff, plus beautiful office with views of the city and river. Dr. Shaw was attentive and kind.