Andrew Shaw, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Apr 26, 2025

Everyone was helpful and respectful

Apr 24, 2025

Friendly and professional staff. Spent time with me to truly understand my neck issues and thoroughly reviewed my MRI results with me. Would definitely recommend this group.

Apr 20, 2025

I appreciated how prompt and quickly I was seen and treated. The entire staff is kind and knowledgeable. The Doctor was amazing and his entire staff was so caring and kind.

Apr 17, 2025

Thank you for the excellent surgery and care afterwards. Had a neck fusion. The surgery went great and the aftercare and follow up made the outcome a lot better than expected. Will look to Dr Shaw for surgery on my back in the future. I rate my experience as five stars, highly recommend Dr. Shaw and his team.

Apr 11, 2025

Dr. Andrew Shaw is very attentive and gives you feedback that you can understand.

Apr 9, 2025

From the moment I walked into the office I felt welcomed and valued. The lady who took my vital signs was very pleasant and easy to talk with. When Dr Shaw came out, He patiently explained everything in detail regarding my treatment plan and encouraged me to ask any questions I had. This thorough communication put me at ease. My subsequent meeting with Dr. Shaw was equally positive. Erica, then provided a lovely and efficient wrap-up. I was so impressed by the entire staff's friendly demeanor and the genuine care they demonstrated. I left feeling relaxed and confident about moving forward. This office sets a high standard for patient care! Thank you to the Lyerly Neurosurgery Group who took the edge off my visit I highly recommend this group to anyone.

Apr 8, 2025

Good analysis of my Mri’s and information about where we can go from here.

Apr 5, 2025

Dr. Shaw is a great surgeon!! Everyone is very personable and friendly and treat you like family. If you have problems with your spine, I highly recommend Lyerly Neurosurgery.

Apr 1, 2025

Dr Shaw actually explains everything listens and he really cares about his patients

Mar 31, 2025

Staff was very friendly, knowledgeable with respect to diagnosis and explaining the treatment plan. Was able to get an appointment within a reasonable period of time and staff performed a post office visit follow-up. Much appreciated!

Mar 29, 2025

The staff are delightful, professional, efficient, and friendly. Likewise the doctor was well prepared, he asked me questions and did checks, and explained clearly what my MRI showed, and why he didn't want to just jump in and operate! It is heartwarming to get to see a doctor interested in a positive outcome.

Mar 29, 2025

Extremely knowledgeable and provides an honest opinion and solutions

Mar 28, 2025

Dr Shaw is the best. He listen to you and answer all of my questions. Great surgeon.

Mar 26, 2025

Dr. Shaw was extremely informative about what was actually going on with my back pain. He explained in detail what was wrong and how he was going to fix it. I felt very comfortable with him in our first visit and feel confident going into the surgery that is needed.

Mar 25, 2025

Dr Shaw was very nice, I am very happy that I chose him

Mar 13, 2025

All attending staff went above and beyond to ensure my needs were met. Everyone from attendee at the front desk to the surgeon were concerned about my well being.

Mar 12, 2025

Dr. Shaw is pleasant, respectful, knowledgeable, and thorough. He explains health issues and remedy options thoroughly, and encourages input and feedback. All questions are/were answered. The Lyerly staff is pleasant, accommodating, respectful, cordial, and appear to be pleased with their work/job, and their attitudes & willingness to help & answer any questions are positive.

Mar 10, 2025

Timely, informative and very accommodating.

Mar 9, 2025

Friendly, convenient, and efficient

Mar 8, 2025

I was taken on time and had the opportunity to discuss my medical situation with Dr.Shaw without being rushed.

Mar 8, 2025

Very happy with the results of my surgery.

Mar 7, 2025

The quick and professional response.

Mar 6, 2025

Dr. Shaw did spinal surgery on my son who had been suffering for two years. It was a life changing event for him. He is back to working and living a productive life again. Can’t put into words how thankful we are ! I am looking at a less invasive surgery and I wouldn’t think of going to anyone else. Erica assisted me with scheduling and was very personable and informative with my insurance questions, she went above and beyond my expectations..

Mar 1, 2025

Everything

Feb 28, 2025

Prompt professional services

Feb 28, 2025

I am so grateful for the amazing results I’ve had from back and neck fusion surgery! Dr. Andrew Shaw is truly gifted with amazing skills and abilities. The entire staff, including his MA Eriica are as kind, friendly and caring as you could ever want to find in a staff! I highly recommend Lylery neurosurgery! I have sent several friends to this practice who have had the same wonderful results!

Feb 25, 2025

The staff was very courteous. The doctor is He’s very courteous and very kind! His professionalism is outstanding! I would recommend him to anyone.

Feb 22, 2025

Dr Shaw was great. Answered all of my questions.

Feb 21, 2025

I found it to be a very comfortable environment. The Staff was very friendly and welcoming. I was very impressed with Dr. Shaw's easy approach and presentation. He took the time to answer our questions / concerns in terms that we could understand.

Feb 12, 2025

I personally saw the care and service provided by your team when treating my sister who you removed a debilitating Meningioma.

Feb 9, 2025

Makes you feel comfortable and at ease.

Feb 1, 2025

Nice people at front desk, helped with request an submission of the MRI report and images that were not received from the provider before the appointment. The doctor was cordial, friendly and explained the findings to me. I appreciate the care . Thanks

Feb 1, 2025

Very friendly staff

Feb 1, 2025

Dr. Shaw was professional and answered all of my questions. I believe he is sincerely interested in my issues and wants to provide me the best care possible. His staff was friendly and helpful in scheduling a upcoming surgery.

Jan 31, 2025

Friendty and to the point Answered all my questions

Jan 31, 2025

Dr. Shaw was fantastic with my 18 year old daughter. He took a lot of time to discuss her diagnosis and did a great job explaining how to read the MRI so we could actually what is going on. I am so glad we are now an established patient should my daughter need surgery. He is awesome!

Jan 29, 2025

I was in so much pain. The office got me an appointment fast and they scheduled my surgery not long after that. I was so very thankful! The surgery check in and pre/post op went very smooth and everyone was very nice and kind. Dr. Shaw and his team did an amazing job on my ACDF surgery! My recovery has been great and most importantly, I'm not in pain!!! Thank you to everyone at Lyerly!

Jan 29, 2025

The whole staff is very efficient, in each of my 4 visits I've always been seen in time out early. All my questions were happily explained so that I understood and was comfortable with what's going on with my case. Thank you

Jan 26, 2025

Short waiting time pleasant atmosphere

Jan 25, 2025

The team was very professional and courteous. We did not have to wait long. The doctor was extremely knowledgeable. We discuss several treatment options in detail, including all the pros and cons associated with them. I was very impressed with the assessment of my physical capabilities and how these were tied to my condition and the various treatment options. Overall, I was very impressed.

Jan 25, 2025

Friendly, timely, helpful and the doctor explains everything to you; answers your questions etc.

Jan 24, 2025

My appointment was on time. Dr. Shaw explain everything to me about my MRI, the x-rays and possible treatments. I would highly recommend Lyerly neurosurgery department to anyone. Thank you very much

Jan 22, 2025

From the moment I entered the facility to the moment they cut off my "ID tags. Well organized, professional, friendly and courteous.

Jan 22, 2025

Very professional caring for patients and understanding there problems and pain.

Jan 18, 2025

I felt complete confidence with Dr. Shaw after I left after the visit. Obviously highly knowledgeable. He didn’t just rely on MRI. But probed for history. Did manual checks of gait and all extremities. Very clear on the options of surgery and what would happen. Looked me in the eyes and listened. I feel like I’m in good hands.

Jan 18, 2025

Scheduling is easy , as is is with every department of the hospital I've had the need to deal with. Font end staff are nice and helpful Dr Andrew Shaw Is just a wonderful person to talk with, and he carefully ,explains the diagnosis, and surgical remedies, the process and expected outcomes, potential short or long term complications that may occur. He is concise and very willing to answer all of my questions without hesitation. I would highly recommend Baptish Health / Lyerly/ for neuro surgery.

Jan 17, 2025

Appointment is on time. No long waiting! Friendly staff Dr Shaw makes everything plain and easy to understand! I can ask any question and I get an answer! I’m not treated like I’m dumb for asking. I love Dr Shaw!!

Jan 17, 2025

Quick, professional and very through. All questions clearly answered.

Jan 17, 2025

Dr Shaw provided an excellent explanation of my situation.

Jan 14, 2025

Knowledgeable and friendly staff and physicians.