Andrew Shaw, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jul 25, 2026

Professional. On time pleasant

Jul 24, 2026

I had a follow up appointment with my surgeon, Dr. Shaw today and was very pleased with my visit. I am so impressed by his professional and caring demeanor. He is an excellent example of his medical profession. I highly recommend the Lyerly group of M.D.'s. Also, the office staff are very kind, caring, and professional. Wonderful people. They set the bar very high for other doctor offices.

Jul 23, 2026

Dr Shaw is an excellent physician. Staff are very professional.

Jul 23, 2026

Friendly, professional, incredibly smart doctors

Jul 22, 2026

The dr was great at explaining my back problems. Thank you. He was great.

Jul 22, 2026

Everything

Jul 21, 2026

Dr. Shaw and his medical assistant Erica were very pleasant and professional. They were very informative and answered all of my questions.

Jul 18, 2026

Very professional. Very caring

Jul 11, 2026

Dr. Shaw is awesome. Very helpful, attentive and technically brilliant. The entire staff is great as well.

Jul 11, 2026

Kind, efficient, clean facilities, knowledgeable.

Jul 10, 2026

Staff was very nice and helpful. Dr Shaw is Wonderful

Jul 10, 2026

Personable, kind and friendly team. Easy to speak with and make appointments.

Jul 7, 2026

The appointment was convenient and professional. The exam addressed the problem in a focused and timely manner. Dr. Shaw was very knowledgeable and explained treatment options thoroughly and clearly.

Jul 7, 2026

The nurses are very nice and helpful, for both Dr. Shaw and Dr. [last name]. Front desk staff is very friendly too at both the Baptist south and downtown locations. Additionally, both of these neurosurgeons Dr. Shaw and Dr. [last name] are very friendly and knowledgeable, and make sure they explain everything very well. I am getting ready to get surgery from both of them together, and they both made me feel very comfortable with them doing the procedure!

Jul 5, 2026

Very courteous and polite people taking care of me; wonderful receptionist; Dr. Shaw was very thorough, and very reassuring and made me feel very positive.

Jul 3, 2026

Professionalism!

Jul 3, 2026

Results and professionalism. Like the follow-up on my surgery.

Jun 26, 2026

Ever thing was fine. They where very busy, but it worked out fine.

Jun 26, 2026

Extremely professional and knowledgeable. Everyone was polite and very helpful. Dr. Shaw took the time to explain my situation and potential solutions going forward.

Jun 17, 2026

The very best doctors, nurses and staff! Dr. Shaw is so kind and knowledgeable, I’m so glad I had the surgery, the pain is gone and I feel great!

Jun 10, 2026

Personable,professional,knowledgeable,polite,caring,honest

Jun 10, 2026

Professional

Jun 3, 2026

Timely appointments, efficient and friendly.

Jun 3, 2026

I selected Lylerly Neurosurgery because of their outstanding reputation in the Jacksonville area. The procedure I underwent was executed extremely professionally from start to finish. I recommend them if considering any procedure requiring a neurosurgeon.

Jun 3, 2026

Dr Shaw and his staff were excellent.

Jun 3, 2026

great custom service from the front desk to technicians in the back. Dr. Andrew Shaw was very through. i had a pleasant visit as a new patient.

Jun 2, 2026

Very Professional and information

Jun 2, 2026

Physician explained everything in detail, both issue and resolution.

May 23, 2026

Very informative and professional

May 23, 2026

Dr Shaw was thoroughly outstanding, he explained everything in detail, and in a manner I could understand. He answered all my questions in a relaxed and professional setting. Erica was very helpful in explaining things that we needed to accomplish prior to surgery. My initial contact was with Michelle and she was great and patient. I had scheduling conflict that I needed to resolve prior to making the appointment with Dr Shaw. While I was doing that, she kept me up to date. My overall experience with Lyerly is top notch. Thanks for doing such a great job.

May 23, 2026

I had a wonderful experience with professional people

May 23, 2026

Caring staff, knowledgeable!

May 22, 2026

Dr Shaw is a great guy you can understand what he’s telling you and you’re staff are so polite and helpful

May 21, 2026

The surgeon was very compassionate. Explained everything processed and made sure I knew of his plans and Agreed.

May 20, 2026

Everyone, from front office to Dr Shaw and Erica was extremely pleasant, answered my questions and made me feel relaxed.

May 20, 2026

Professional

May 20, 2026

From entry to exit the entire staff was very friendly and helpful……My Dr was very open and thorough about why I was there and what options I had and a plan moving forward…. This is the second time I have been to this group.

May 15, 2026

It was fast convenient and great out come

May 15, 2026

The doctors and front desk.

May 14, 2026

Excellent surgical experience

May 13, 2026

The personnel showed a genuine interest in my wellbeing.

May 8, 2026

When I call someone answers my call. Receptionist are friendly.

May 4, 2026

DR SHAW IS SIMPLY THE BEST

May 3, 2026

Courtesy and professional

May 2, 2026

Everything was prompt. I am huge on making sure I get seen when the time on the schedule says appointment time. The staff was excellent, timely and well versed to answer question. Dr. Shaw took his time to explain all options and all potential issues. I felt this was a wonderful experience with 100% clarity and transparency.

May 1, 2026

Extremely professional and caring

Apr 28, 2026

Easy to schedule appointment Friendly and professional staff and physician Explained my diagnosis and treatment in terms I could understand.

Apr 24, 2026

Best and most knowledgeable and skilled physicians and staff.

Apr 23, 2026

Very attentive to my needs and fixed my issues

Apr 22, 2026

Excellent customer service, nice location, and Doctor provided and explain my options.