Andrew Shaw, MD

Neurological Surgery

Lyerly Neurosurgery: Spine - Baptist Jacksonville

836 Prudential Drive Suite 1400, Suite 1400

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.8 out of 5

1,033 verified ratings

1 Location


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions

1,033 Ratings, 612 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Dr. Shaw is fantastic! He's personable, patient, and educational. I walked out of his office with a comforting sense of trust and hope that I had found the right neurosurgeon to help me.

Jun 21, 2025
Kind and patient. Informative and listen to the patient.

Jun 21, 2025
The professionalism and speed it was handled.

Jun 16, 2025
Everyone was pleasant and seemed to care

Jun 14, 2025
Excellent

Jun 11, 2025
Doctor was smart and concerned.

Jun 11, 2025
Everyone was wondering to work with

Jun 11, 2025
Professional, caring, efficient yet thorough. Thank you.

Jun 7, 2025
Doctor and staff very professional and friendly.

Jun 7, 2025
Courteous and friendly

Jun 5, 2025
I have been very impressed so far with the practice. It was easy to get an appointment. Dr. Shaw was great. He took time with me. Listened to my history and explained my options. I hope that I continue to be satisfied with my surgery and recovery.

Jun 4, 2025
New patient with Dr Shaw. Staff was very friendly when I checked in. Very nervous about this appointment as I was not sure if I could finally get answers to my problem. I not only got answers to my medical problems, and Dr Shaw put me at ease, helped show me with models etc what was happening with my spine. I am so ready for my surgery on August 8 and I know I will receive the best care ever because of all the kindness and compassion that was already shown to me. Dr Shaw would not leave me until I understood what was going to transpire and answered all my concerns and questions.

May 31, 2025
Very professional.

May 31, 2025
First, the most competent doctors. Second, the staff is so very nice!

May 31, 2025
Friendly staff, knowledgeable doctor

May 31, 2025
I saw Dr. Shaw and he is the most personable Doctor. He goes over everything and treats you wonderful. His Nurse Erica is the most amazing young lady.

May 30, 2025
timely, professional

May 19, 2025
I had neck surgery done by a Lyerly surgeon 13 years ago and was pleased with the results. I recently had an appointment with a new surgeon to advise me on my current condition and was well pleased with the time he took with me.

May 18, 2025
Beautiful facility. Friendly staff. Dr. Shaw was the best doctor visit ever! We came to see him for a second opinion. I was told I needed 3 disk fusion in my neck. Dr Shaw said I absolutely did not need the surgery! Told me to stop being afraid of what I was told by another neurosurgeon and live my life. So grateful to Dr Shaw! HIGHLY recommend. Please get second opinions for any surgery. Thank you so very much Dr. Shaw.

May 17, 2025
Everyone was very nice when we arrived and were taken to the room for Dr Shaw to see us. Dr Shaw took his time and explained my MRI and where the issues were. He suggested surgery to relieve my pain. He gave me time to ask andanswered all my questions.

May 17, 2025
Dr. Shaw explained everything. Staff was very, very helpful.

May 17, 2025
Dr.Shaw was very knowledgeable about my problems and very thorough with explaining my options . Everyone was very nice and respectful.

May 12, 2025
Professional, courteous. On time. Knowledgeable

May 10, 2025
Heather and Dr. Shaw take time to answer questions

May 10, 2025
Very friendly and attentive. Quick and efficient.

May 7, 2025
I am impressed with the professionalism of Dr. Shaw's team. They are compassionate, caring, and supportive.

May 7, 2025
Efficiency, expertise, and a great result.

May 7, 2025
Professional, friendly and helpful staff.

May 1, 2025
They were very helpful and clear with diagnose and what needs to be done. The staff was very friendly

Apr 30, 2025
Knowledgeable staff, great patient follow-up support, excellent Doctor

Apr 30, 2025
I have had 2 surgeries with Dr. Shaw. One was on my lumbar spine and another one on my cervical spine. Both were very successful. I am now totally pain free. I really appreciate all that Dr. Shaw and his team have done for me. My quality of life has greatly improved. I highly recommend Lylerly Neurosurgery Group.

Apr 26, 2025
Everyone was helpful and respectful

Apr 24, 2025
Friendly and professional staff. Spent time with me to truly understand my neck issues and thoroughly reviewed my MRI results with me. Would definitely recommend this group.

Apr 20, 2025
I appreciated how prompt and quickly I was seen and treated. The entire staff is kind and knowledgeable. The Doctor was amazing and his entire staff was so caring and kind.

Apr 17, 2025
Thank you for the excellent surgery and care afterwards. Had a neck fusion. The surgery went great and the aftercare and follow up made the outcome a lot better than expected. Will look to Dr Shaw for surgery on my back in the future. I rate my experience as five stars, highly recommend Dr. Shaw and his team.

Apr 11, 2025
Dr. Andrew Shaw is very attentive and gives you feedback that you can understand.

Apr 9, 2025
From the moment I walked into the office I felt welcomed and valued. The lady who took my vital signs was very pleasant and easy to talk with. When Dr Shaw came out, He patiently explained everything in detail regarding my treatment plan and encouraged me to ask any questions I had. This thorough communication put me at ease. My subsequent meeting with Dr. Shaw was equally positive. Erica, then provided a lovely and efficient wrap-up. I was so impressed by the entire staff's friendly demeanor and the genuine care they demonstrated. I left feeling relaxed and confident about moving forward. This office sets a high standard for patient care! Thank you to the Lyerly Neurosurgery Group who took the edge off my visit I highly recommend this group to anyone.

Apr 8, 2025
Good analysis of my Mri’s and information about where we can go from here.

Apr 5, 2025
Dr. Shaw is a great surgeon!! Everyone is very personable and friendly and treat you like family. If you have problems with your spine, I highly recommend Lyerly Neurosurgery.

Apr 1, 2025
Dr Shaw actually explains everything listens and he really cares about his patients

Mar 31, 2025
Staff was very friendly, knowledgeable with respect to diagnosis and explaining the treatment plan. Was able to get an appointment within a reasonable period of time and staff performed a post office visit follow-up. Much appreciated!

Mar 29, 2025
The staff are delightful, professional, efficient, and friendly. Likewise the doctor was well prepared, he asked me questions and did checks, and explained clearly what my MRI showed, and why he didn't want to just jump in and operate! It is heartwarming to get to see a doctor interested in a positive outcome.

Mar 29, 2025
Extremely knowledgeable and provides an honest opinion and solutions

Mar 28, 2025
Dr Shaw is the best. He listen to you and answer all of my questions. Great surgeon.

Mar 26, 2025
Dr. Shaw was extremely informative about what was actually going on with my back pain. He explained in detail what was wrong and how he was going to fix it. I felt very comfortable with him in our first visit and feel confident going into the surgery that is needed.

Mar 25, 2025
Dr Shaw was very nice, I am very happy that I chose him

Mar 13, 2025
All attending staff went above and beyond to ensure my needs were met. Everyone from attendee at the front desk to the surgeon were concerned about my well being.

Mar 12, 2025
Dr. Shaw is pleasant, respectful, knowledgeable, and thorough. He explains health issues and remedy options thoroughly, and encourages input and feedback. All questions are/were answered. The Lyerly staff is pleasant, accommodating, respectful, cordial, and appear to be pleased with their work/job, and their attitudes & willingness to help & answer any questions are positive.

Mar 10, 2025
Timely, informative and very accommodating.

Mar 9, 2025
Friendly, convenient, and efficient