Andrew Shaw, MD

Neurological Surgery

Lyerly Neurosurgery: Spine - Baptist Jacksonville

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.8 out of 5

1,019 verified ratings

1 Location


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions

1,019 Ratings, 597 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 14, 2025
Excellent

May 31, 2025
Very professional.

May 19, 2025
I had neck surgery done by a Lyerly surgeon 13 years ago and was pleased with the results. I recently had an appointment with a new surgeon to advise me on my current condition and was well pleased with the time he took with me.

May 18, 2025
Beautiful facility. Friendly staff. Dr. Shaw was the best doctor visit ever! We came to see him for a second opinion. I was told I needed 3 disk fusion in my neck. Dr Shaw said I absolutely did not need the surgery! Told me to stop being afraid of what I was told by another neurosurgeon and live my life. So grateful to Dr Shaw! HIGHLY recommend. Please get second opinions for any surgery. Thank you so very much Dr. Shaw.

May 17, 2025
Everyone was very nice when we arrived and were taken to the room for Dr Shaw to see us. Dr Shaw took his time and explained my MRI and where the issues were. He suggested surgery to relieve my pain. He gave me time to ask andanswered all my questions.

May 17, 2025
Dr. Shaw explained everything. Staff was very, very helpful.

May 17, 2025
Dr.Shaw was very knowledgeable about my problems and very thorough with explaining my options . Everyone was very nice and respectful.

May 12, 2025
Professional, courteous. On time. Knowledgeable

May 10, 2025
Heather and Dr. Shaw take time to answer questions

May 10, 2025
Very friendly and attentive. Quick and efficient.

May 7, 2025
I am impressed with the professionalism of Dr. Shaw's team. They are compassionate, caring, and supportive.

May 7, 2025
Efficiency, expertise, and a great result.

May 7, 2025
Professional, friendly and helpful staff.

May 1, 2025
They were very helpful and clear with diagnose and what needs to be done. The staff was very friendly

Apr 30, 2025
Knowledgeable staff, great patient follow-up support, excellent Doctor

Apr 30, 2025
I have had 2 surgeries with Dr. Shaw. One was on my lumbar spine and another one on my cervical spine. Both were very successful. I am now totally pain free. I really appreciate all that Dr. Shaw and his team have done for me. My quality of life has greatly improved. I highly recommend Lylerly Neurosurgery Group.

Apr 26, 2025
Everyone was helpful and respectful

Apr 24, 2025
Friendly and professional staff. Spent time with me to truly understand my neck issues and thoroughly reviewed my MRI results with me. Would definitely recommend this group.

Apr 20, 2025
I appreciated how prompt and quickly I was seen and treated. The entire staff is kind and knowledgeable. The Doctor was amazing and his entire staff was so caring and kind.

Apr 17, 2025
Thank you for the excellent surgery and care afterwards. Had a neck fusion. The surgery went great and the aftercare and follow up made the outcome a lot better than expected. Will look to Dr Shaw for surgery on my back in the future. I rate my experience as five stars, highly recommend Dr. Shaw and his team.

Apr 11, 2025
Dr. Andrew Shaw is very attentive and gives you feedback that you can understand.

Apr 9, 2025
From the moment I walked into the office I felt welcomed and valued. The lady who took my vital signs was very pleasant and easy to talk with. When Dr Shaw came out, He patiently explained everything in detail regarding my treatment plan and encouraged me to ask any questions I had. This thorough communication put me at ease. My subsequent meeting with Dr. Shaw was equally positive. Erica, then provided a lovely and efficient wrap-up. I was so impressed by the entire staff's friendly demeanor and the genuine care they demonstrated. I left feeling relaxed and confident about moving forward. This office sets a high standard for patient care! Thank you to the Lyerly Neurosurgery Group who took the edge off my visit I highly recommend this group to anyone.

Apr 8, 2025
Good analysis of my Mri’s and information about where we can go from here.

Apr 5, 2025
Dr. Shaw is a great surgeon!! Everyone is very personable and friendly and treat you like family. If you have problems with your spine, I highly recommend Lyerly Neurosurgery.

Apr 1, 2025
Dr Shaw actually explains everything listens and he really cares about his patients

Mar 31, 2025
Staff was very friendly, knowledgeable with respect to diagnosis and explaining the treatment plan. Was able to get an appointment within a reasonable period of time and staff performed a post office visit follow-up. Much appreciated!

Mar 29, 2025
The staff are delightful, professional, efficient, and friendly. Likewise the doctor was well prepared, he asked me questions and did checks, and explained clearly what my MRI showed, and why he didn't want to just jump in and operate! It is heartwarming to get to see a doctor interested in a positive outcome.

Mar 29, 2025
Extremely knowledgeable and provides an honest opinion and solutions

Mar 28, 2025
Dr Shaw is the best. He listen to you and answer all of my questions. Great surgeon.

Mar 26, 2025
Dr. Shaw was extremely informative about what was actually going on with my back pain. He explained in detail what was wrong and how he was going to fix it. I felt very comfortable with him in our first visit and feel confident going into the surgery that is needed.

Mar 25, 2025
Dr Shaw was very nice, I am very happy that I chose him

Mar 13, 2025
All attending staff went above and beyond to ensure my needs were met. Everyone from attendee at the front desk to the surgeon were concerned about my well being.

Mar 12, 2025
Dr. Shaw is pleasant, respectful, knowledgeable, and thorough. He explains health issues and remedy options thoroughly, and encourages input and feedback. All questions are/were answered. The Lyerly staff is pleasant, accommodating, respectful, cordial, and appear to be pleased with their work/job, and their attitudes & willingness to help & answer any questions are positive.

Mar 10, 2025
Timely, informative and very accommodating.

Mar 9, 2025
Friendly, convenient, and efficient

Mar 8, 2025
I was taken on time and had the opportunity to discuss my medical situation with Dr.Shaw without being rushed.

Mar 8, 2025
Very happy with the results of my surgery.

Mar 7, 2025
The quick and professional response.

Mar 6, 2025
Dr. Shaw did spinal surgery on my son who had been suffering for two years. It was a life changing event for him. He is back to working and living a productive life again. Can’t put into words how thankful we are ! I am looking at a less invasive surgery and I wouldn’t think of going to anyone else. Erica assisted me with scheduling and was very personable and informative with my insurance questions, she went above and beyond my expectations..

Mar 1, 2025
Everything

Feb 28, 2025
Prompt professional services

Feb 28, 2025
I am so grateful for the amazing results I’ve had from back and neck fusion surgery! Dr. Andrew Shaw is truly gifted with amazing skills and abilities. The entire staff, including his MA Eriica are as kind, friendly and caring as you could ever want to find in a staff! I highly recommend Lylery neurosurgery! I have sent several friends to this practice who have had the same wonderful results!

Feb 25, 2025
The staff was very courteous. The doctor is He’s very courteous and very kind! His professionalism is outstanding! I would recommend him to anyone.

Feb 22, 2025
Dr Shaw was great. Answered all of my questions.

Feb 21, 2025
I found it to be a very comfortable environment. The Staff was very friendly and welcoming. I was very impressed with Dr. Shaw's easy approach and presentation. He took the time to answer our questions / concerns in terms that we could understand.

Feb 12, 2025
I personally saw the care and service provided by your team when treating my sister who you removed a debilitating Meningioma.

Feb 9, 2025
Makes you feel comfortable and at ease.

Feb 1, 2025
Nice people at front desk, helped with request an submission of the MRI report and images that were not received from the provider before the appointment. The doctor was cordial, friendly and explained the findings to me. I appreciate the care . Thanks

Feb 1, 2025
Very friendly staff

Feb 1, 2025
Dr. Shaw was professional and answered all of my questions. I believe he is sincerely interested in my issues and wants to provide me the best care possible. His staff was friendly and helpful in scheduling a upcoming surgery.