Andrew Shaw, MD
Neurological Surgery
Lyerly Neurosurgery: Spine - Baptist Jacksonville
836 Prudential Drive, Suite 1400
Jacksonville, FL 32207 Directions
4.8 out of 5
1,356 verified ratings
1 Location
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207
1,356 Ratings, 802 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 24, 2026
This place changed my life in a very positive way. I'm a new man with a fresh start. I was very impressed from start to finish, which ended with a call from the surgeon 12 weeks later that preformed the operation!
Sep 23, 2026
Very pleasant staff.
Dr Shaw took his time to explain things to me.
Sep 19, 2026
Everyone was very friendly, knowledgeable and helpful.
Sep 11, 2026
Used you befor and was happy and now back again
Sep 8, 2026
The staff is very professional and they are very knowledgeable and listen to the patient
Sep 2, 2026
The staff and Dr's are knowledgeable, patient and listen. They all work together to find the best and must efficient way to help the patients.
Sep 2, 2026
The Doctor, his staff, the location are all excellent! They work with your schedule and are available at any time and so very kind.
Aug 28, 2026
efficient
Aug 26, 2026
Friendly, prompt, professional and very infromative
Aug 26, 2026
outcomes from two surgeries exceeded expectations.....Dr Shaw
Aug 25, 2026
They care about their patients very professional
Aug 24, 2026
Every step was easy and non stressful. Surgery was quick and efficient and I felt great starting day 2 after surgery.
Would recommend to all.
Aug 22, 2026
The staff and surgeon were friendly and very professional.
My consult with Dr. Shaw was not rushed, he answered every question and explained the procedure in detail and depth to me.
Erica, the MA was absolutely delightful. She also answered my questions kindly and professionally.
Aug 22, 2026
Scheduling was flexible, the greeting at front desk was professional and warm. Dr. Shaw and his assistant have been thorough and very pleasant throughout my process. Dr Shaw did my first surgery a few years ago, scar healed very well and wouldn’t see another Neurosurgeon!
Aug 21, 2026
The staff is very friendly and helps patients feel at ease.
Dr. Shaw is professional and straight forward. He explained procedures in detail and made complexities understandable.
Aug 21, 2026
Great communication from the entire team. Dr. Shaw, Erica and the rest of the group were great.
Aug 18, 2026
Information!!! Dr. Shaw is so good at educating!!
Aug 17, 2026
Professionalism, accessibility and care for my health.
Aug 7, 2026
Staff was courteous and helpful. Dr Shaw went over my MRI results pointed out problem area and procedure that would be most beneficial and least invasive.
Aug 2, 2026
Very straightforward and honest in regards to your health
Aug 1, 2026
Professional friendly atmosphere
Jul 31, 2026
Dr. Shaw is phenomenal! Very professional and personable. Explained MRI results in a manner that patients can understand and answered all questions thoroughly. Highly recommend. 10/10
Jul 29, 2026
Responsive, listens to me. Good care
Jul 28, 2026
Professional and prompt
Jul 27, 2026
My health issue was identified and the surgery was successful. The Lyerly team and the Baptist Hospital team were absolutely great. I will definitely recommend Lylerly.
Jul 25, 2026
Professional. On time pleasant
Jul 24, 2026
I had a follow up appointment with my surgeon, Dr. Shaw today and was very pleased with my visit. I am so impressed by his professional and caring demeanor. He is an excellent example of
his medical profession. I highly recommend the Lyerly group of M.D.'s.
Also, the office staff are very kind, caring, and professional. Wonderful people. They set the bar very high for other doctor offices.
Jul 23, 2026
Dr Shaw is an excellent physician. Staff are very professional.
Jul 23, 2026
Friendly, professional, incredibly smart doctors
Jul 22, 2026
The dr was great at explaining my back problems. Thank you. He was great.
Jul 22, 2026
Everything
Jul 21, 2026
Dr. Shaw and his medical assistant Erica were very pleasant and professional. They were very informative and answered all of my questions.
Jul 18, 2026
Very professional. Very caring
Jul 11, 2026
Dr. Shaw is awesome. Very helpful, attentive and technically brilliant. The entire staff is great as well.
Jul 11, 2026
Kind, efficient, clean facilities, knowledgeable.
Jul 10, 2026
Staff was very nice and helpful. Dr Shaw is Wonderful
Jul 10, 2026
Personable, kind and friendly team. Easy to speak with and make appointments.
Jul 7, 2026
The appointment was convenient and professional. The exam addressed the problem in a focused and timely manner. Dr. Shaw was very knowledgeable and explained treatment options thoroughly and clearly.
Jul 7, 2026
The nurses are very nice and helpful, for both Dr. Shaw and Dr. [last name]. Front desk staff is very friendly too at both the Baptist south and downtown locations. Additionally, both of these neurosurgeons Dr. Shaw and Dr. [last name] are very friendly and knowledgeable, and make sure they explain everything very well. I am getting ready to get surgery from both of them together, and they both made me feel very comfortable with them doing the procedure!
Jul 5, 2026
Very courteous and polite people taking care of me; wonderful receptionist; Dr. Shaw was very thorough, and very reassuring and made me feel very positive.
Jul 3, 2026
Professionalism!
Jul 3, 2026
Results and professionalism. Like the follow-up on my surgery.
Jun 26, 2026
Ever thing was fine. They where very busy, but it worked out fine.
Jun 26, 2026
Extremely professional and knowledgeable. Everyone was polite and very helpful. Dr. Shaw took the time to explain my situation and potential solutions going forward.
Jun 17, 2026
The very best doctors, nurses and staff! Dr. Shaw is so kind and knowledgeable, I’m so glad I had the surgery, the pain is gone and I feel great!
Jun 10, 2026
Personable,professional,knowledgeable,polite,caring,honest
Jun 10, 2026
Professional
Jun 3, 2026
Timely appointments, efficient and friendly.
Jun 3, 2026
I selected Lylerly Neurosurgery because of their outstanding reputation in the Jacksonville area. The procedure I underwent was executed extremely professionally from start to finish. I recommend them if considering any procedure requiring a neurosurgeon.
Jun 3, 2026
Dr Shaw and his staff were excellent.