Andrew Shaw, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jan 26, 2025

Short waiting time pleasant atmosphere

Jan 25, 2025

The team was very professional and courteous. We did not have to wait long. The doctor was extremely knowledgeable. We discuss several treatment options in detail, including all the pros and cons associated with them. I was very impressed with the assessment of my physical capabilities and how these were tied to my condition and the various treatment options. Overall, I was very impressed.

Jan 25, 2025

Friendly, timely, helpful and the doctor explains everything to you; answers your questions etc.

Jan 24, 2025

My appointment was on time. Dr. Shaw explain everything to me about my MRI, the x-rays and possible treatments. I would highly recommend Lyerly neurosurgery department to anyone. Thank you very much

Jan 22, 2025

From the moment I entered the facility to the moment they cut off my "ID tags. Well organized, professional, friendly and courteous.

Jan 22, 2025

Very professional caring for patients and understanding there problems and pain.

Jan 18, 2025

I felt complete confidence with Dr. Shaw after I left after the visit. Obviously highly knowledgeable. He didn’t just rely on MRI. But probed for history. Did manual checks of gait and all extremities. Very clear on the options of surgery and what would happen. Looked me in the eyes and listened. I feel like I’m in good hands.

Jan 18, 2025

Scheduling is easy , as is is with every department of the hospital I've had the need to deal with. Font end staff are nice and helpful Dr Andrew Shaw Is just a wonderful person to talk with, and he carefully ,explains the diagnosis, and surgical remedies, the process and expected outcomes, potential short or long term complications that may occur. He is concise and very willing to answer all of my questions without hesitation. I would highly recommend Baptish Health / Lyerly/ for neuro surgery.

Jan 17, 2025

Appointment is on time. No long waiting! Friendly staff Dr Shaw makes everything plain and easy to understand! I can ask any question and I get an answer! I’m not treated like I’m dumb for asking. I love Dr Shaw!!

Jan 17, 2025

Quick, professional and very through. All questions clearly answered.

Jan 17, 2025

Dr Shaw provided an excellent explanation of my situation.

Jan 14, 2025

Knowledgeable and friendly staff and physicians.

Jan 11, 2025

Dr Shaw and Erica (MA)very professional and knowledgeable I thank God for putting Dr Shaw and his staff in my brother's life. O didn't know what was going on for years with my brother's health until he was referred to Dr Shaw I can't thank him enough

Jan 8, 2025

Very prompt with diagnosis. Dr. Shaw is thorough.

Jan 8, 2025

Impressed with Dr. Shaw. Looking forward to getting this procedure done!

Jan 3, 2025

Dr Shaw did an excellent job relieving the excruciating pain in my right leg. I can now walk for the first time in weeks. The nurses in pre op,OR, and recovery were exceptional. The anesthesiologist did a marvelous job and I woke up following surgery bright eyed and bushy tailed. Thank you to everyone involved with my surgery to my spine.

Dec 28, 2024

Everyone in the office was great! Dr. Shaw met all my expectations and very thorough. He explained everything in detail and showed me results. His MA is so sweet. Great office and staff.

Dec 28, 2024

Clean environment, friendly and knowledgeable staff from checking in to nurses and office staff.Interaction with the doctor was informative leaving me with options to pursue. Everything was explained to me in a fashion that was understandable to a non medical professional. I would recommend this practice to anyone in need of any kind of neurological procedure..

Dec 28, 2024

Very professional office. Hardly no wait time in lobby. Dr. Shaw is great in explaining everything.

Dec 22, 2024

Professional. Honest. Straight forward.

Dec 21, 2024

Knowledgeable, helpful and friendly staff.

Dec 21, 2024

Entire team was pleasant and helpful.

Dec 19, 2024

Staff was very informative and inviting. Dr Shaw is attentive with his patients, my surgery area has been healing very well. I am very pleased over all!

Dec 17, 2024

The doctor was thorough and did not rush to operate.

Dec 17, 2024

Because I’m sure the best and brightest doctors are invited to join the practice! I’m a native of Jacksonville and have always known Lyerly is the best!

Dec 14, 2024

Very friendly and professional

Dec 3, 2024

I appreciate the thoroughness of the testing and imaging before diagnosis and the speed with which surgery was scheduled! I am so glad I got the help I needed!

Dec 3, 2024

Very courteous staff and competent Surgeon. I trust their treatment plans.

Nov 25, 2024

Honesty is No 1. Promptness and professionalism are second.

Nov 22, 2024

Everybody is very friendly and the Dr done a fantastic job on my next surgery last year and also my back surgery in August. I am no longer in any pain whatsoever. Thank you!!!!

Nov 22, 2024

Professional, highly informative.

Nov 22, 2024

Professional, Prompt and Courteous! Actively Listens to Understand and provides Best solution! Cleanliness is top notch as well.

Nov 20, 2024

Candor and professional posture of Dr. Shaw and Erika.

Nov 19, 2024

Very professional and respectful

Nov 19, 2024

Personal attention

Nov 13, 2024

This was my first visit and I was in a great deal of pain. Everyone there was considerate and willing to help me.

Nov 13, 2024

Timely service, nice facilities, and polite / nice people. Dr. Shaw also took the time to educate us on the issues at hand and what to expect if it gets worse.

Nov 11, 2024

Everything was well explained on what to expect

Nov 9, 2024

Great patient experience . Friendly and profession

Nov 6, 2024

Courteous and professional staff. Left feeling confident Dr. Shaw was the right choice for me and that I would be safe in his and his staffs hands.

Nov 2, 2024

Dr Shaw explained everything about the surgery.

Nov 1, 2024

Quick and efficient. Friendly staff.

Nov 1, 2024

The entire staff is very welcoming. Dr Shaw was extremely detailed explaining each part of my spine that I needed to work on. So relieved that I only needed Physical therapy.

Nov 1, 2024

Top notch medical skills, caring approach to patient care

Oct 29, 2024

Very professional and caring staff. Will need surgery on my cervical area and doctor was very thorough in explaining the procedure. Highly recommend

Oct 29, 2024

Friendly people great Doctors

Oct 25, 2024

I have been in pain for a year and having personal problems that are embarrassing. These things were addressed in a nonjudgmental way, and I appreciate it very much.

Oct 23, 2024

Great....makes scary okay.

Oct 22, 2024

Very straight forward and informative

Oct 22, 2024

Very efficient, professional and helpful. Dr. Shaw is the best!