Andrew Shaw, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jan 23, 2026

Everyone is very nice, friendly and knowledgeable 🤗.

Jan 23, 2026

Everyone is so efficient and professional I would recommend them to anyone.

Jan 22, 2026

Dr. Shaw and his Medical Assistant, Erica, were absolutely fantastic. Erica was responsive and fit me in to see Dr. Shaw within a day of our conversation. My appointment with Dr. Shaw could not have run more smoothly. His personable, knowledgeable and professional demeanor left me feeling heard, encouraged and hopeful about my next step which will involve surgery. I am grateful to have met both Dr. Shaw and Erica and know I will be in great hands as I navigate my journey before, during and after my surgery.

Jan 21, 2026

What a wonderful group of people! From the moment I walked in and was warmly greeted by Max at the front desk to all of the medical assistance and of course Dr. Andrew Shaw. Was so warm and friendly and made me feel so comfortable and welcome. I was called back to the exam room at the exact time of my appointment and had my vitals completed right away. I was seen by the doctor immediately after, everything was so efficient! Dr. Shaw is amazing, such a brilliant and kind man, he took the time to explain the issues with my cervical spine and come to the best solution to keep strong and healthy.

Jan 19, 2026

Dr. Shaw was very personable and explained everything to me so I understood what was going on.

Jan 18, 2026

Dr Shaw is awesome and talks to me so that I understand what he is talking about.

Jan 17, 2026

Easy scheduling great staff and quick and informative physicians.

Jan 13, 2026

Everyone from the front desk to the provider was very kind and professional. Dr. Shaw and his staff treated me with respect and the wait time was minimal. Great bedside manner.

Jan 13, 2026

Friendly staff, doctor was very thoroughly, service was not rushed

Jan 12, 2026

Dr Shaw is very thorough, and he made sure we understood all of our options. He is a straight shooter. Both my wife and I were very impressed with our visit.

Jan 9, 2026

Dr. Shaw was very concerned about the issues my brother has. He let him know what he could do for him but also letting us know that he would not be 100% but he gave us hope that he would be as good as he could get him.

Jan 9, 2026

Staff and Dr. Shaw were very helpful and made my visit enjoyable. Dr. Shaw was knowledgeable about my problem and gave me helpful information.

Jan 6, 2026

Friendly, helpful, and great communication

Jan 6, 2026

Dr Shaw explained precisely what was on my MRI. He answered most of my questions without my having to ask! Everything he said made such perfect sense to me. I clearly understood what was causing my pain.

Jan 6, 2026

So professional!!

Jan 1, 2026

I appreciated how the doctor explained my condition and why he recommended the direction of my treatment.

Dec 31, 2025

The customer service and professionalism of the staff made me feel comfortable and safe in my care.

Dec 30, 2025

Everything

Dec 30, 2025

From my first meeting with Heather, I felt like I was being heard. And I feel like they prescribed the best solution to my problem. Everyone involved from the people at the front desk to the pas to Dr. Shaw. I feel did a very good job.

Dec 29, 2025

I had a telephone conversation with Dr. Shaw and he called me right on the appointment time. He asked me the important questions and listened to my concerns. He explained what I needed to know to continue progress in my recovery. He is very kind and compassionate.

Dec 17, 2025

Great communication and customer services

Dec 13, 2025

Very concerned about their patients. Act quickly to resolve the issues of the patients. Are very knowledgeable and are some of the top drs. in the country.

Dec 12, 2025

Friendly and courteous from the front desk to talking with the doctor. Lyerly group was highly recommended and I will continue to use them when the need should arise

Dec 12, 2025

Very efficient and on time. Love the big screens to see xrays and review with Doctor Shaw or his PA.

Nov 28, 2025

Everything about Dr. Andrew Shaw practice was excellent. Him, his staff were caring and listen to my concerns. I was given a good prognosis and trusted his experience doing this type of procedure. I'm still recovering and there not mayor complications as promise. If in the future, I need his help again I will definitely come back to him. Thank you very much.

Nov 28, 2025

Patient Care is excellent !!!

Nov 25, 2025

Dr. Shaw is the best! I have recommended him to several friends.

Nov 25, 2025

Dr Shaw showed and explained the issue with the MRI and how the surgery would go very thoroughly.

Nov 25, 2025

Doctors and support staff are very helpful answering any questions you may have.

Nov 23, 2025

Everything

Nov 21, 2025

Excellent Doctors ..prompt …listened …explained and gave answers ..

Nov 21, 2025

Friendly and prompt staff

Nov 21, 2025

The people. Dr Shaw, Erica, every single MA and nurse I encountered ….. A+. This was a fun, positive experience.

Nov 19, 2025

I liked Dr Shaw and his entire staff.

Nov 14, 2025

Dr. Andrew Shaw was phenomenal. He explained everything very well, and I could understand it. He has a plan for my health that I'm sure will get me back to 100%. Also, his office assistant Erica was EXTREMELY nice and accommodating. She was so great! If I could give Dr. Shaw and Erica a 100 instead of 10 I would.

Nov 12, 2025

Skillful, professional, polite.

Nov 8, 2025

Everyone was very professional and caring.

Nov 7, 2025

Caring, comprehensive, competent and complete At Lyerly everyone is focused on the patient.

Oct 31, 2025

Everyone is very helpful and kind. All my questions were answered and no question was deemed silly. A lot of time was spent with me until I was comfortable and satisfied.

Oct 30, 2025

It was a pleasure meeting Dr. Shaw. Im glad I have reconnected with Baptist. The department is as I remember with Dr. [last name]. Baptist has always been a step above the others and their services seem unchanged.

Oct 29, 2025

They have the best surgeon's. They get it done with only short wait.very good bedside manners. Staff is very friendly!

Oct 25, 2025

They did a great job . Happy with my results

Oct 15, 2025

Dr. Shaw is amazing! He relieved my back pain completely with surgery. The office is always very responsive and helpful.

Oct 14, 2025

Professional, compassionate, efficient

Oct 7, 2025

Dr. Shaw was very informative on my procedure. Erica was extremely helpful in scheduling my surgery by getting my approval from TriCare the very same day. Great team to work with. Highly recommend this group.

Oct 7, 2025

everyone was very accomadating

Oct 7, 2025

All the staff are polite

Oct 4, 2025

Dr. Shaw is professional, attentive and caring. I appreciate that he listens to my concerns and seeks to help find a solution. I would recommend him and his team to anyone looking for a positive outcome. Thank you, Dr. Shaw, for all of your help!

Oct 3, 2025

All are so very nice. Lyerly has a golden reputation for excellent medical care. Dr Shaw is the BEST

Sep 20, 2025

Your Medicare submission person, Jeanette, is outstanding. Kara saw the stability issue in my spine in about 5 minutes. JOI didn’t test that in over a year! Dr Shaw is personable, professional and an excellent surgeon. He took the time to answer questions thoroughly and has n a manner easy to understand. Erica, your scheduler, does a good job, but may be overly busy. All phone calls seem to route to her, in addition to her other duties.