Andrew Shaw, MD

Neurological Surgery

Lyerly Neurosurgery: Spine - Baptist Jacksonville

836 Prudential Drive, Suite 1400

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.8 out of 5

1,088 verified ratings

1 Location


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions

1,088 Ratings, 641 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 20, 2025
Your Medicare submission person, Jeanette, is outstanding. Kara saw the stability issue in my spine in about 5 minutes. JOI didn’t test that in over a year! Dr Shaw is personable, professional and an excellent surgeon. He took the time to answer questions thoroughly and has n a manner easy to understand. Erica, your scheduler, does a good job, but may be overly busy. All phone calls seem to route to her, in addition to her other duties.

Sep 19, 2025
Everything was awesome

Sep 18, 2025
Dr. Shaw explored my MRI with us in three dimensions. He asked questions about symptoms and completed a neuro exam. He read what I had done to try to alleviate my symptoms over the years. He was so patient and intent on finding the actual cause of my pain/motor symptoms. Afterwards he acted quickly to schedule surgery. He is very professional and friendly. His Medical Assistant was very helpful.

Sep 16, 2025
Highly attentive and well run team. Dr. Shaw is great - very personable, takes his time explaining things and answering questions. I routinely recommend Lyerly NSGY to others.

Sep 12, 2025
The staff was very nice and explained everything.

Sep 10, 2025
It worked ! Dr Shaw and Heather were thorough in explaing the procedure, how it went, and the healing process

Sep 10, 2025
Friendly knowledgeable staff who listen to your concerns and respond to w.

Sep 10, 2025
Knowledge and confidence

Sep 9, 2025
Always professional and informative

Sep 9, 2025
Very efficient and friendly..

Sep 6, 2025
Very easy to communicate with the medical team. Erica and Dr. Shaw are very helpful.

Sep 6, 2025
Very likeable and knowledgeable doctor

Sep 6, 2025
Good communication, Ontime appointments with generous amount of time, informative and all questions answered in an understandable way. Very friendly and helpful staff

Sep 5, 2025
Everyone is very nice. Medical information is provided in a way that is very understandable and clear. Dr. Shaw is very thorough and is very trustworthy.

Aug 30, 2025
Dr. Shaw did amazing work on my C3/4 fusion. He is a great professional and always answered my questions!

Aug 29, 2025
The doctor explained everything I need to know

Aug 29, 2025
Awesome service!

Aug 29, 2025
Thorough and professional care.

Aug 27, 2025
We got in and got out quickly and we appreciated that as my husband was in pain with his back, Dr Shaw was pleasant but talks a little too fast for us to understand. Joel with the back brace was great yesterday came to our home to check up on husband to make sure he was wearing it correctly. All in all a good visit, we were happy with Dr Shaw.

Aug 27, 2025
Dr and staff outstanding.

Aug 23, 2025
Dr. Shaw was great. He was timely and explained everything in a way my wife and I understood. He answered all questions completely,

Aug 23, 2025
The professional of the staff and Doctors

Jul 16, 2025
Dr. Shaw was very informative and gave best solution for husbands back issues. Kistened to our concerns, staff was great, surgery not done yet

Jul 16, 2025
EVERYTHING. Dr. Shaw and the entire team are amazing.

Jul 12, 2025
Treated with respect and was explained in manner understood. Was a pleasant visit.

Jul 12, 2025
I have heard about how good and successful this group is. From check in to check out one feels comfortable and in good hands after meeting with the Doctor which is Dr Shaw in my case.

Jul 12, 2025
Friendly people, clean environment very hospitable. Can’t go wrong with any of these.

Jul 6, 2025
You have very courteous and caring doctors and staff.

Jun 25, 2025
Y'all are Very informative, knowledgeable and confident? Which means everything to me.

Jun 21, 2025
Dr. Shaw is fantastic! He's personable, patient, and educational. I walked out of his office with a comforting sense of trust and hope that I had found the right neurosurgeon to help me.

Jun 21, 2025
Kind and patient. Informative and listen to the patient.

Jun 21, 2025
The professionalism and speed it was handled.

Jun 16, 2025
Everyone was pleasant and seemed to care

Jun 14, 2025
Excellent

Jun 11, 2025
Doctor was smart and concerned.

Jun 11, 2025
Everyone was wondering to work with

Jun 11, 2025
Professional, caring, efficient yet thorough. Thank you.

Jun 7, 2025
Doctor and staff very professional and friendly.

Jun 7, 2025
Courteous and friendly

Jun 5, 2025
I have been very impressed so far with the practice. It was easy to get an appointment. Dr. Shaw was great. He took time with me. Listened to my history and explained my options. I hope that I continue to be satisfied with my surgery and recovery.

Jun 4, 2025
New patient with Dr Shaw. Staff was very friendly when I checked in. Very nervous about this appointment as I was not sure if I could finally get answers to my problem. I not only got answers to my medical problems, and Dr Shaw put me at ease, helped show me with models etc what was happening with my spine. I am so ready for my surgery on August 8 and I know I will receive the best care ever because of all the kindness and compassion that was already shown to me. Dr Shaw would not leave me until I understood what was going to transpire and answered all my concerns and questions.

May 31, 2025
Very professional.

May 31, 2025
First, the most competent doctors. Second, the staff is so very nice!

May 31, 2025
Friendly staff, knowledgeable doctor

May 31, 2025
I saw Dr. Shaw and he is the most personable Doctor. He goes over everything and treats you wonderful. His Nurse Erica is the most amazing young lady.

May 30, 2025
timely, professional

May 19, 2025
I had neck surgery done by a Lyerly surgeon 13 years ago and was pleased with the results. I recently had an appointment with a new surgeon to advise me on my current condition and was well pleased with the time he took with me.

May 18, 2025
Beautiful facility. Friendly staff. Dr. Shaw was the best doctor visit ever! We came to see him for a second opinion. I was told I needed 3 disk fusion in my neck. Dr Shaw said I absolutely did not need the surgery! Told me to stop being afraid of what I was told by another neurosurgeon and live my life. So grateful to Dr Shaw! HIGHLY recommend. Please get second opinions for any surgery. Thank you so very much Dr. Shaw.

May 17, 2025
Everyone was very nice when we arrived and were taken to the room for Dr Shaw to see us. Dr Shaw took his time and explained my MRI and where the issues were. He suggested surgery to relieve my pain. He gave me time to ask andanswered all my questions.

May 17, 2025
Dr. Shaw explained everything. Staff was very, very helpful.