The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2026
Very organized
Jan 20, 2026
Dr. Wallace did an excellent job explaining my condition and the various treatment options.
Jan 20, 2026
Dr. Wallace and his staff answered all questions and were extremely helpful.
Jan 20, 2026
A fabulous doctor. Bradley
Jan 20, 2026
Dr. Wallace and his team rock. They are great. Easy to wok with, follow through with everything. Not fun having surgery, but they mak it as easy and painless as possible. Entire team, top to bottom are great.
Jan 13, 2026
Professionalism, follow through, and patient care are at the highest level of professionals in this neurosurgical group.
Jan 10, 2026
Being direct and open. Thanks
Jan 7, 2026
Everyone was very nice and professional! Dani is the BEST! She was so patient with me and all of my questions. I feel very confident that I'm receiving the best care.
Jan 6, 2026
Dr. Wallace is brilliant
Jan 6, 2026
this was a tele-visit..phone call only
Jan 6, 2026
I love how thorough Dr. Wallace was. He took his time to explain my condition and spoke in a way that I could understand. He also sent me a video explaining the surgery that he was going to be performing and what I should expect afterwards.
I really felt more comfortable about the surgery and my recovery
Dec 24, 2025
quiet , spacious waiting area..... consummate professionals ..... efficient and courteous reception and phone voices.....thorough preparation and counseling.
Dec 16, 2025
Everything! Doctor and staff are absolutely outstanding. During my pre-op visit they answered EVERY question that I had and about the upcoming surgery. On top of their professionalism they are very pleasant and friendly to interact with. I couldn't ask for more!
Dec 16, 2025
Very caring and considerate, Listened to my concerns and explained everything to me in layman’s words.
Dec 10, 2025
Looking forward to scheduling my next procedure. Thank you
Dec 10, 2025
Friendly staff, and very knowledgeable docs that take the time to fully explain every detail.
Dec 9, 2025
Professional
Informative
Dec 9, 2025
Great communication.
Dec 9, 2025
Very professional. I felt my questions were thoroughly answered.
Dec 9, 2025
Very attentive. Courteous!
Dec 9, 2025
Friendly, efficient staff willing to take the extra steps to ensure your experience is a good one!
Dec 9, 2025
Great staff. Dr. Wallace is excellent.
Dec 6, 2025
ease of making the appointment and quick response time
Dec 5, 2025
Dr. Wallace is very knowledgeable and kind
Dec 5, 2025
The BEST experience I have ever had with the Dr and entire team. I will highly recommend all to go to Baptist!
Dec 3, 2025
Personal touch
Dec 2, 2025
Staff was polite, efficient and organized. They were dressed like professionals and did not have random street clothes on and jewelry, long dagger nails or stage-like make-up. Wait time in the lobby was minimal which means the scheduling is done properly. I was able to fill out forms at home in advance on my computer so I did not have to do it when I arrived at the office. the Dr was friendly, professional and treated me with respect and did not talk down to me. I did not feel rushed thru the appointment. All my questions were answered. The lobby was clean and not over crowded.
Dec 1, 2025
Very professional staff. Answered all of my questions patiently and were very thorough.
Nov 25, 2025
Candace always responds to my requests. She’s invaluable to Dr. Wallace.
Nov 22, 2025
Fast informative serviice
Treatment plan is wellplaned and discussed.
Nov 19, 2025
Every person from the check-in desk to Dr. Wallace was pleasant, helpful and knowledgeable. I felt comfortable and educated throughout my office appointment and with decisions reached.
Nov 19, 2025
I've had nothing but great service by your group. From doctor [last name]'s expert diagnosis and plan of action after my strokes, to doctor Wallace's call discussing my back surgery. He really made me feel I was in great hands. The first doctor at UF Shands wanted to do a 2 day surgery with a day gap for my 9 surgery. His surgery, if needed, was an outpatient 2 hour surgery.
Nov 18, 2025
Staff
Nov 15, 2025
Dr Wallace very engaged, professional & answers all questions
Nov 12, 2025
she was patient and knowledgable
Nov 12, 2025
Dr Wallace operated on my back twice this year (my choice to try the lesser surgery first) and the post surgery has been outstanding. From my initial lack of pain post surgery to my now walking easily without the aid of a cane, I could not be happier. [full name] is equally qualified as Dr Wallace's assist in surgery...his sincere concern and helpful direction during the first few months was excellent. Also, Dr [last name] recently performed pituitary gland surgery on a close friend...I was with her during the operation and 4 days in the hospital. All I can say is I have never seen a doctor so caring while a patient was recovering. He visited twice daily to insure her recovery was on track...happy to report she is doing very well and her Cushings Disease is finally gone. His assistant Marcia is simply incredible...what a team. Lyerly is the best!
Nov 7, 2025
Dr. Wallace has straightforward and documented proof in his procedures and his approach towards my issue.
Nov 5, 2025
Thorough and very informative regarding procedures and options. Communication is top notch.
Nov 5, 2025
Very impressed with Dr Wallace , took the time to explain everything to me and even included a video so I would understand exactly what they will be doing .
Nov 4, 2025
Thank you for a very thorough and speedy response. It was only 1 hour that I received all of my information regarding testing & scheduling & testing for my surgery.
Nov 4, 2025
Expertise and conservative treatment.
Nov 4, 2025
The staff is professional. Answer as many questions as they can. Refer you to videos to educate you on your specific issue and what the Dr will do to repair it.
Nov 2, 2025
It was finally nice to speak directly with Dr. Wallace.
Oct 25, 2025
Efficient, professional and kind staff.
Oct 14, 2025
Staff was nice and very thorough.
Oct 10, 2025
Excellent experience all around! Thank you for providing such wonderful and caring doctors and staff.