The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 18, 2026
Dr. Wallace explained to me the options for treatment. His assistant sent me videos explaining in some detail the options available. I am better informed now to make decisions for the treatment of my lumbar spine area,
Feb 18, 2026
Dr Wallace in video and phone explained my procedure thoroughly in an undersdtanable way./ Judging from the step by step expalanation I can now expect the surgery to be a success and return me to health.
Feb 17, 2026
My appointment with Dr. Wallace went very well.He explained everything perfectly and reviewed my MRI and exactly what course I could take.
Feb 17, 2026
The level of care I was given. Made sure I thoroughly understood what my treatment would be and what to expect to happen
Feb 17, 2026
Great explanation of upcoming surgery.
Feb 14, 2026
Dr. Wallace is great. We comes up with a plan and is no nonsense. I’ve had one fusion with him already and actually looking forward to the second to get a resolution to my issue.
Feb 12, 2026
Speaking with Dr. Bradley Wallace may have been the most informative 15 minutes of my life. He was absolutely prepared, knowing the history and imaging of my malady. He must have had the same conversation with hundreds of patients over the years, but not for a moment did I feel that he was less than laser focused on my situation. He answered most of my questions before I asked them and gave me information that will likely prove invaluable to my healing. Dr. Wallace is a credit to his profession; he is thorough, genial and a pleasure to speak with. In an earlier meeting Kara [last name] was equally impressive, helpful and reassuring. Perhaps their greatest quality is offering their patients not just education—but hope as well. THANK YOU.
Feb 11, 2026
They’re always very attentive and caring, they listen to your questions and concerns. Excellent healthcare and professionalism.
Feb 11, 2026
efficiency
Feb 10, 2026
Great surgeons, friendly staff and fast services
Feb 10, 2026
From front desk to staff to Boss very polite and caring and knowledgeable .
Feb 10, 2026
Supportive, compassionate and highly trained staff. Doctors have experience and wonderful patient skills.
Feb 10, 2026
Very professional and prompt in returning phone calls.
Feb 6, 2026
Trustworthy and professional
Feb 4, 2026
Professional and personal!
Feb 4, 2026
Even though it takes a long time to get an appointment with Dr Wallace - when you are there everything is perfect. I arrived early - didn't have to wait long and all the people were extremely nice and helpful. Dr Wallace has been my surgeon since 2017 and I highly recommend him and his staff.
Feb 3, 2026
Doctors
service
Portal
Jan 27, 2026
The appointment was ok
Jan 27, 2026
Very knowledgeable about my problems. Spoke in words I could understand.
Jan 27, 2026
Doctor and staff very friendly. Doctor explained things in great detail.
Jan 22, 2026
Very organized
Jan 20, 2026
Dr. Wallace did an excellent job explaining my condition and the various treatment options.
Jan 20, 2026
Dr. Wallace and his staff answered all questions and were extremely helpful.
Jan 20, 2026
A fabulous doctor. Bradley
Jan 20, 2026
Dr. Wallace and his team rock. They are great. Easy to wok with, follow through with everything. Not fun having surgery, but they mak it as easy and painless as possible. Entire team, top to bottom are great.
Jan 13, 2026
Professionalism, follow through, and patient care are at the highest level of professionals in this neurosurgical group.
Jan 10, 2026
Being direct and open. Thanks
Jan 7, 2026
Everyone was very nice and professional! Dani is the BEST! She was so patient with me and all of my questions. I feel very confident that I'm receiving the best care.
Jan 6, 2026
Dr. Wallace is brilliant
Jan 6, 2026
this was a tele-visit..phone call only
Jan 6, 2026
I love how thorough Dr. Wallace was. He took his time to explain my condition and spoke in a way that I could understand. He also sent me a video explaining the surgery that he was going to be performing and what I should expect afterwards.
I really felt more comfortable about the surgery and my recovery
Dec 24, 2025
quiet , spacious waiting area..... consummate professionals ..... efficient and courteous reception and phone voices.....thorough preparation and counseling.
Dec 16, 2025
Everything! Doctor and staff are absolutely outstanding. During my pre-op visit they answered EVERY question that I had and about the upcoming surgery. On top of their professionalism they are very pleasant and friendly to interact with. I couldn't ask for more!
Dec 16, 2025
Very caring and considerate, Listened to my concerns and explained everything to me in layman’s words.
Dec 10, 2025
Looking forward to scheduling my next procedure. Thank you
Dec 10, 2025
Friendly staff, and very knowledgeable docs that take the time to fully explain every detail.
Dec 9, 2025
Professional
Informative
Dec 9, 2025
Great communication.
Dec 9, 2025
Very professional. I felt my questions were thoroughly answered.
Dec 9, 2025
Very attentive. Courteous!
Dec 9, 2025
Friendly, efficient staff willing to take the extra steps to ensure your experience is a good one!
Dec 9, 2025
Great staff. Dr. Wallace is excellent.
Dec 6, 2025
ease of making the appointment and quick response time
Dec 5, 2025
Dr. Wallace is very knowledgeable and kind
Dec 5, 2025
The BEST experience I have ever had with the Dr and entire team. I will highly recommend all to go to Baptist!
Dec 3, 2025
Personal touch
Dec 2, 2025
Staff was polite, efficient and organized. They were dressed like professionals and did not have random street clothes on and jewelry, long dagger nails or stage-like make-up. Wait time in the lobby was minimal which means the scheduling is done properly. I was able to fill out forms at home in advance on my computer so I did not have to do it when I arrived at the office. the Dr was friendly, professional and treated me with respect and did not talk down to me. I did not feel rushed thru the appointment. All my questions were answered. The lobby was clean and not over crowded.
Dec 1, 2025
Very professional staff. Answered all of my questions patiently and were very thorough.
Nov 25, 2025
Candace always responds to my requests. She’s invaluable to Dr. Wallace.
Nov 22, 2025
Fast informative serviice
Treatment plan is wellplaned and discussed.