The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 27, 2026
No wait. Friendly staff. Attentive Dr.
Mar 20, 2026
When it comes to issues of the nervous system especially the spi al column, Lyerly is considered the best of the best.
Mar 19, 2026
Very nice experience
Mar 19, 2026
great physicians. All my questions were answered. I left the office with a plan to address my back issues
Mar 19, 2026
Your team is very courteous and you don't have to wait a long time to see the provider. Dr. Polifka is awesome. He made eye contact with me and actually talked to me.
Mar 16, 2026
Your Doctors
Mar 15, 2026
I appreciate the expertise, professionalism and compassion demonstrated by the surgeons and staff.
Mar 12, 2026
Registration-check in and medical assistant were efficient, helpful, and kind.
Physician attentive, listened, and understood my concerns. Reviewed scan and previous tests as well as treatment plan with me.
Mar 12, 2026
The Baptist portal is convenient and very useful. Doctor heard me out on my situation and was able to establish a timely treatment plan and reassure me that I would be back to normal shortly most likely without surgery. I was also able to get the documentation I needed for work and get a ride outside the parking garage to the specific office as the downtown facilities can be a bit of a labyrinth. Highly recommend this practice.
Mar 12, 2026
Everyone is kind. Dr. Polifka listened and is very clear with the plan of care. Also, he explains thing simply.
Mar 8, 2026
Great conversation on my consult with doctor
Mar 8, 2026
Friendly
Mar 5, 2026
Everyone that I have met has been very supportive. I have only worked with Dr Polifka and his team
Feb 27, 2026
Clear presentatiom and answers to questions.
Feb 27, 2026
The Lyerly staff were very friendly and welcoming. Dr. Polifka was very punctual and informative. We had a very good discussion about my back issues and various options. I was told that I am not an candidate for surgery, I appreciated his honestly.
Feb 26, 2026
The best doctors
Feb 26, 2026
Dr. Polifka is an impressive Doctor. He is knowledgeable, patient, compassionate concise, and confident.
What I appreciated most is his ethical values, he communicated he was there to help, and did not make me feel rushed.
Feb 26, 2026
Staff was thoughtful and professional.
Feb 26, 2026
Good services
Feb 21, 2026
Everyone, including the receptionists in the waiting room, were extremely kind, friendly and helpful. I have never encountered such incredible efficiency and unfortunately, I have had a lot of medical procedures and visited many different providers' offices, so I speak from experience.
Cendy, Dr. Polifka's assistant, was absolutely wonderful and so helpful. I was amazed how quickly she scheduled my initial appointment and then my follow up telemedicine appointment, both within days of my call. I can't say enough good things about Dr. Polifka. He takes his time explaining your issues and the procedures he would recommend. I really appreciated that he provided options regarding the procedures that were available to address my condition. It is obvious how much he cares about his patients. I have already recommended him to other folks.
Feb 13, 2026
Proficiency, staff professional and knowledgeable. Caring attitude
Feb 12, 2026
Physicians and medical staff are very focused on my comfort and confidence with the proposed treatment plan.
Feb 6, 2026
Didn’t have to wait to see Dr but short time.
Feb 5, 2026
Everyone was sooo kind and helpful !!!
Feb 5, 2026
My surgeon and his staff.
Feb 5, 2026
It was very educational
Feb 5, 2026
Dr. Polifka and his staff have been phenomenal. Easy to talk to, ask questions and raise concerns. They have been easy to access both before the surgery and after. I love the fact that they treat you like a friend, roll a chair up next to you and walk the journey with you!
Jan 31, 2026
Prompt
Friendly staff
Awesome doctors! Very thorough
Jan 29, 2026
Nice doctor
Jan 26, 2026
Dr. Polifka listened carefully to all my concerns and recommended a very non-invasive approach to my surgery. Office staff is easy to reach and very cooperative.
Jan 24, 2026
The Dr I had was phenomenal. The staff was great.
Jan 24, 2026
Communication was excellent. Office visit was timely and I did not have to wait.
Jan 23, 2026
Seen on time. Dr Polifka was personable, understanding, knowledgeable & very helpful.
Jan 18, 2026
Liked what I was told. Doctor reviewed my MRI with me and explained everything throughly.
Jan 17, 2026
What is foremost in my thoughts is how at ease I was made to feel for my procedure. It was explained plainly, along with the chances of any issues arising and how best to avoid them. Once I made the decision to go forward, the process was shockingly smooth and straightforward with all pre-op requirements scheduled and satisfied so my procedure could take place in a few days time. After over 20 years of making due with my injury, I am eternally grateful for the immaculate relief I am already experiencing.
Jan 15, 2026
Check in process was amazing. Everyone was very nice and very professional. My doctor was awesome in explaining everything to my husband and I.
Jan 15, 2026
well organized! The Doctor was up to speed when he came in the room. I liked their process. I sent in a message thru my Baptist chart and my question was answered same day.
Jan 11, 2026
Office friendly and organized. Dr. Polifka is very knowledgeable and listened to my concerns, answered all my questions and seemed eager to help me. He comes across very confident but not intimidating.
Jan 10, 2026
Professional, courteous, and likable!
Dec 14, 2025
Friendly, Helpful, Patient, Knowledgable the list goes on.
Dec 14, 2025
This facility was great. Staff was amazing and well organized. The doctor ctually took the time to sit with me and answer, coming up with a plan.
Dec 12, 2025
straight to the point
Dec 5, 2025
Dr. Polifka was very attentive and listened to my concerns. The staff was friendly and pleasant.
Dec 4, 2025
Ran on time even early
Nov 28, 2025
Very nice, friendly. The doctor very nice, he listen to you, he answer all the question, no in a hurry to leave. The office ivery clean. The best doctor .
Nov 21, 2025
Everyone was very friendly.
Nov 21, 2025
Surgeon, PA and staff all are helpful and listen well to come up with a recovery plan
Nov 20, 2025
Dr. Polifka is wonderful, short waiting times. Professional staff.
Nov 20, 2025
Very professional and personable
Nov 15, 2025
Very friendly and helpful staff, Doc was knowledgeable and listened to me.