Ricardo Hanel, MD, PhD

Neurological Surgery, Endovascular Neurosurgery

Lyerly Neurosurgery: Cerebrovascular - Baptist Jacksonville

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

1,429 verified ratings

1,429 Ratings, 871 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2025
The staff are friendly and helpful. They return calls usually the same day and respond quickly through the portal as well. They explain the reason if they need to reschedule your appointment. The doctors are wonderful. They listen to me and talk to me. They make sure that I understand what is going on medical with me and ask questions to make sure I understand. They take the time to call my children to explain and answer questions that they may have. After years of having balance and seeing many doctors and having tests over and over, they diagnosed me within days and recommended the treatment I needed. I’m now on my way to living a better life and getting the treatment I need to achieve that.

May 22, 2025
You are usually on time the entire staff is very very professional

May 22, 2025
I appreciate having access to Dr. Hanel and his associates at the Beaches Hospital complex on a regular basis. Senior citizens don't like to navigate the San Marco traffic maze.

May 22, 2025
Everyone was very friendly

May 16, 2025
Honesty, Professionalism and kindness.

May 15, 2025
Explained everything in a way that I could understand. Provided all of my options.

May 15, 2025
I absolutely love Dr. Hanel!!!! Everyone in the office was amazing!!! I highly recommend you all.

May 13, 2025
The information that is provided and the way the whole staff and doctors treat you.

May 13, 2025
Highly recommend, very knowledgeable and took the time to answer my question

May 9, 2025
He was awesome with my husband finding out what was going on with him

May 9, 2025
The promptness, efficiency and professionalism with which they are rendered.

May 8, 2025
Everyone in the office was so nice and helpful. The doctor was very very pleasant and explained things carefully so that I could understand all the procedures and everything that we were gonna do.

May 8, 2025
everything was very efficient and Dr Hanel was great!!!!

May 8, 2025
Staff is welcoming . caring. and professional . They are always ready to help you with questions or concerns. I consider Dr, Hanel to be one the top neurosugens in his field. I have complete confidence that Lyerly is the best in it's practice.

May 8, 2025
Dr Hanel saved my life.

May 8, 2025
I feel so comfortable, feel like family! Y'all saved my life, I'll forever be grateful. Thank you.

May 8, 2025
Expertise and Customer Service is top notch!

May 8, 2025
they are very good

May 3, 2025
explained options clearly

May 3, 2025
The Qualifications of the Dr. heading the program, and also the kindness , the knowledge & efficiency of the others assisting.

May 2, 2025
the best

May 2, 2025
Wonderful staff

May 1, 2025
Kind and good listeners. Felt I was able to answer questions and also ask questions. There is a plan in place for the future. I left with a feeling of confidence that I would be cared for if needed.

May 1, 2025
dr hanel is very thorough and answers all me questions. The nurses and pas are caring and attentive.

May 1, 2025
Professionalism and sensitivity during my visit.

May 1, 2025
professionalism/ cleanliness

May 1, 2025
Everyone is so nice and explain everything to you so you could understand. Dr. Hanel & staff are always amazing!

May 1, 2025
Dr. Hanel and his staff aare really nice and friendly. They treated me with respect and very concerned.

Apr 26, 2025
I like Dr Hanel and the professional way the practice is run...love Dr Hanel...need a good neurologist.

Apr 26, 2025
Courteous staff, PA and doctor.

Apr 26, 2025
Always pleasant experience from arrival to exit. Physicians that are well known in their field and take time to listen to you and ask questions.

Apr 25, 2025
very good communication and care from nurses and Dr. Hanel

Apr 24, 2025
Always available to answer questions. Staff and Doctor, you couldn't ask for better.

Apr 24, 2025
Your professionals are skilled and talented. They communicate plainly about the services that have been performed and the benefits expected.

Apr 24, 2025
They’re friendly and keep you inform

Apr 24, 2025
The level of empathy and care they have for the patients and the family. Dr. Hanel was so incredibly kind, although straight shooting with diagnosis and after hospital expectations during recovery.

Apr 24, 2025
Very clean, sterile enviroment. Personnel make you feel special and like part of the family. Appointments have been right on time without waiting.

Apr 18, 2025
Everyone was so helpful and explained everything.

Apr 10, 2025
Great experience with Dr. Hanel.

Apr 10, 2025
Having been to Lyerly Neurosurgery for the first time. I was impressed with their professionalism and efficiency getting me through my first visit quickly and their follow up process

Apr 10, 2025
Dr Hanel, Jessica, and Holly were all cheerful, informative and efficient in our meetings.

Apr 10, 2025
Very professional

Apr 10, 2025
Professional friendly clean environment Explains things so you can understand

Apr 10, 2025
Everyone was very nice and extremely helpful. Excellent care.

Apr 9, 2025
Caring, knowledgeable, and professional staff and doctor

Apr 7, 2025
Dr. Hanel and his staff are the finest anywhere. Dr. Hanel is the best in the world in his field. He is a kind and respectful individual that really cares about his patients. I am so very proud to be his patient. The support staff is extremely efficient and helpful. I am have been a patient since 2017 and have never had any kind of problem with this practice. Five stars all around.

Apr 3, 2025
Staff is great and very professional!

Apr 3, 2025
The people who work there! Always friendly! Always helpful!

Apr 3, 2025
Staff were professional and courteous.

Apr 2, 2025
Dr explains so I could understand. Very friendly staff.