Ricardo Hanel, MD, PhD

Neurological Surgery, Endovascular Neurosurgery

Lyerly Neurosurgery: Cerebrovascular - Baptist Jacksonville

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

1,417 verified ratings

1,417 Ratings, 843 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2025
I like Dr Hanel and the professional way the practice is run...love Dr Hanel...need a good neurologist.

Apr 26, 2025
Courteous staff, PA and doctor.

Apr 26, 2025
Always pleasant experience from arrival to exit. Physicians that are well known in their field and take time to listen to you and ask questions.

Apr 25, 2025
very good communication and care from nurses and Dr. Hanel

Apr 24, 2025
Always available to answer questions. Staff and Doctor, you couldn't ask for better.

Apr 24, 2025
Your professionals are skilled and talented. They communicate plainly about the services that have been performed and the benefits expected.

Apr 24, 2025
They’re friendly and keep you inform

Apr 24, 2025
The level of empathy and care they have for the patients and the family. Dr. Hanel was so incredibly kind, although straight shooting with diagnosis and after hospital expectations during recovery.

Apr 24, 2025
Very clean, sterile enviroment. Personnel make you feel special and like part of the family. Appointments have been right on time without waiting.

Apr 18, 2025
Everyone was so helpful and explained everything.

Apr 10, 2025
Great experience with Dr. Hanel.

Apr 10, 2025
Having been to Lyerly Neurosurgery for the first time. I was impressed with their professionalism and efficiency getting me through my first visit quickly and their follow up process

Apr 10, 2025
Dr Hanel, Jessica, and Holly were all cheerful, informative and efficient in our meetings.

Apr 10, 2025
Very professional

Apr 10, 2025
Professional friendly clean environment Explains things so you can understand

Apr 10, 2025
Everyone was very nice and extremely helpful. Excellent care.

Apr 9, 2025
Caring, knowledgeable, and professional staff and doctor

Apr 7, 2025
Dr. Hanel and his staff are the finest anywhere. Dr. Hanel is the best in the world in his field. He is a kind and respectful individual that really cares about his patients. I am so very proud to be his patient. The support staff is extremely efficient and helpful. I am have been a patient since 2017 and have never had any kind of problem with this practice. Five stars all around.

Apr 3, 2025
Staff is great and very professional!

Apr 3, 2025
The people who work there! Always friendly! Always helpful!

Apr 3, 2025
Staff were professional and courteous.

Apr 2, 2025
Dr explains so I could understand. Very friendly staff.

Mar 27, 2025
Dr. Hanel and staff!

Mar 27, 2025
It’s a very good Dr Office

Mar 27, 2025
Everyone in the office is always friendly and very helpful!! And of course Dr. Hanel and his teacher always address any issue I am having. Appreciate them all!!

Mar 27, 2025
Staff and physician were great !

Mar 24, 2025
I really liked the doctor’s assistant and the the doctor. I saw dr Hanel.

Mar 21, 2025
We absolutely LOVE Dr Hanel and Rosie. He saved my husband.

Mar 21, 2025
Surgeon and office staff are informed and eager to answer questions.

Mar 17, 2025
Very communicative. Dr Hanel is very kind and straight to the point. All his assistants shows patient and understanding.

Mar 14, 2025
I've been a patient of Dr Hanel for 9 years! He is the very best. He is compassionate and answers all questions. Rosie is a wonderful help who never fails to return calls and answer questions. She's very pleasant! I have total faith in the whole team.

Mar 13, 2025
That I was able to finally get some answers.

Mar 13, 2025
Dr. Hanel is an excellent provider

Mar 13, 2025
Dr. Hanel was very nice and informative

Mar 13, 2025
I've visited many healthcare facilities, but I've found Baptist hospitals in general and Lyerly Neurosurgery in particular to be the best so far in terms of the quality of doctors, medical staff, facilities, care, cleanliness, attention, and patient follow-up. May God bless you all.

Mar 13, 2025
I love Dr. Hanel

Mar 13, 2025
Prompt service

Mar 7, 2025
Employees were friendly, attentive and very professional.

Mar 5, 2025
Caring and professional!

Mar 5, 2025
Outstanding staff members, they took care of me right away with no wait time. Dr. Hanel answered all of my questions.

Mar 4, 2025
Friendly and knowledgeable staff.

Feb 28, 2025
Everyone is extremely nice and helpful.

Feb 28, 2025
From the time you walk in the door from the receptionist, nurses, PA’s to the doctors they are all a pleasant and caring.

Feb 28, 2025
U all are properly. Nice and quiet.

Feb 27, 2025
Always very friendly and efficient Love Dr. Hanel and Staff

Feb 27, 2025
Your people in the staff were very helpful and very friendly

Feb 27, 2025
Open discussions!

Feb 27, 2025
I was pleased with the care I received during my procedure and with Dr. Hanel.

Feb 26, 2025
Dr. Hanel is the best.

Feb 26, 2025
Everything!