Ricardo Hanel, MD, PhD

Neurological Surgery, Endovascular Neurosurgery

Lyerly Neurosurgery: Cerebrovascular - Baptist Jacksonville

836 Prudential Drive , Suite 1400

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

1,803 verified ratings

1,803 Ratings, 1,087 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2026
Every thing. Staff friendly put you at ease.

Sep 16, 2026
We had a great experience and Dr. Hanel is amazing!!

Sep 9, 2026
Efficient Friendly Skilled Listened Thorough Did Not rush Great experience

Sep 9, 2026
everyone is so kind and understanding, Dr Hanel is WONDERFUL I want them to know, I appreciate all of them.

Sep 9, 2026
Quick, professional, knowledgeable

Sep 3, 2026
The friendliness of everybody at Lyerly was outstanding! We feel confident that Dr. Hanel had researched his past scans and labs in order to give us an accurate diagnosis that we appreciated.

Sep 2, 2026
Gentleness of the people. Caring from all. Thoroughness!

Sep 2, 2026
People

Aug 27, 2026
The doctor & his treatment suggestion

Aug 27, 2026
Dr. Hanel is my Hero, God's hands. Amen

Aug 27, 2026
care team - compassionate, listening well, and explaining options and issues thoroughly.

Aug 26, 2026
The entire staff from beginning to end is exceptional.

Aug 22, 2026
Quick and professional.

Aug 20, 2026
You could tell Wednesday when we were there that these people actually want to be there. Would very highly recommend.

Aug 19, 2026
* Easy access * very nice staff * short wait to see the doctor * wonderful doctor(s)

Aug 19, 2026
Professional, competent and listen to patient. Didn’t hurry me

Aug 19, 2026
FAST, EFFICIENT

Aug 19, 2026
The professionalism and knowledgeable of the staff and respectful.

Aug 13, 2026
Dr Hanel throughly explained the surgical procedure to me so that I could understand. The entire staff is very friendly and courteous. I highly recommend this office to anyone needing a neurosurgeon.

Aug 13, 2026
Kindness, professional, informative

Aug 12, 2026
The staff is very friendly and helpful. They appear to truly care for the patient and take time to discuss your concerns. Dr. Hanei is very knowledgeable and friendly.

Aug 12, 2026
Professionalism, and courteous.

Aug 7, 2026
Very knowledgeable and efficient.

Aug 7, 2026
Everyone was kind and helpful. Dr Hanel took time to explain what is going on and helped to alleviate some of my anxiety.

Aug 6, 2026
Explained procedure very well, one of the nurses we had was great her name was Rosie.

Aug 6, 2026
Excellent doctor and visit

Jul 16, 2026
Thank you for the visit, all the staff was great!

Jul 15, 2026
I LOVE THIS HOSPITAL AND ESPECIALLY DR HANEL.

Jul 15, 2026
Staff was great! Very efficient. Dr. Hanel was amazing!

Jul 15, 2026
Everyone was very nice and efficient. They acted like they really cared for me !!

Jul 9, 2026
Kindness, professionalism,

Jul 8, 2026
Professionalism

Jul 8, 2026
Yesterday was my first visit. I was nervous but when I walked in the receptionist smiled and I immediately felt better. I didn’t have to wait long before my name was called. I met Rosie and Kim and by the time I left, I felt like they were my friends. I enjoyed talking to them. Then I met Dr. Hanel and knew immediately that I was going to really like him. He answered all my questions. I never felt rushed. He told me that I needed to have an MRI. I immediately said no. He was so patient with me and helped me realize that he only wanted what was best for me. I have an MRI scheduled and wouldn’t have but I trust Dr. Hanel and am so thankful for him.

Jul 8, 2026
Very friendly and helpful

Jul 6, 2026
Excellent bedside manner.

Jul 3, 2026
It was friendly. And answered all of our concerns.

Jul 3, 2026
Doctor Hanel took his time, showed us my scans and reviewed all of our options in detail. That took a lot of apprehension out of the process.

Jun 24, 2026
I think you're at the top of your game. I don't think you could improve on anything.

Jun 19, 2026
Friendly caring staff

Jun 10, 2026
I like everything! Especially the staff, very caring and professional. Also the hospital and medical offices are immaculate.

Jun 10, 2026
Professional, polite, respectful of my time, discussion of my visit was very much in terms a layman would understand.

Jun 5, 2026
Very friendly staff, prompt and efficient.

Jun 5, 2026
All my questions were answered and the staff was great

Jun 5, 2026
Always very professional, polite and helpful. Dr. Hanel and his team are the best!

Jun 5, 2026
Customer service

Jun 3, 2026
Everything from the Facility to the Staff to the Dr's

May 29, 2026
The staff was friendly and helpful, and the doctor was patient and informative.

May 28, 2026
Everyone is very friendly and helpful

May 27, 2026
Communication is great friendly, efficient service!

May 21, 2026
Staff is very professional and caring. Dr. Hanel is the best