Ricardo Hanel, MD, PhD

Neurological Surgery, Endovascular Neurosurgery

Lyerly Neurosurgery: Cerebrovascular - Baptist Jacksonville

836 Prudential Drive , Suite 1400

Jacksonville, FL 32207 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

1,756 verified ratings

1,756 Ratings, 1,061 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 16, 2026
Thank you for the visit, all the staff was great!

Jul 15, 2026
I LOVE THIS HOSPITAL AND ESPECIALLY DR HANEL.

Jul 15, 2026
Staff was great! Very efficient. Dr. Hanel was amazing!

Jul 15, 2026
Everyone was very nice and efficient. They acted like they really cared for me !!

Jul 9, 2026
Kindness, professionalism,

Jul 8, 2026
Professionalism

Jul 8, 2026
Yesterday was my first visit. I was nervous but when I walked in the receptionist smiled and I immediately felt better. I didn’t have to wait long before my name was called. I met Rosie and Kim and by the time I left, I felt like they were my friends. I enjoyed talking to them. Then I met Dr. Hanel and knew immediately that I was going to really like him. He answered all my questions. I never felt rushed. He told me that I needed to have an MRI. I immediately said no. He was so patient with me and helped me realize that he only wanted what was best for me. I have an MRI scheduled and wouldn’t have but I trust Dr. Hanel and am so thankful for him.

Jul 8, 2026
Very friendly and helpful

Jul 6, 2026
Excellent bedside manner.

Jul 3, 2026
It was friendly. And answered all of our concerns.

Jul 3, 2026
Doctor Hanel took his time, showed us my scans and reviewed all of our options in detail. That took a lot of apprehension out of the process.

Jun 24, 2026
I think you're at the top of your game. I don't think you could improve on anything.

Jun 19, 2026
Friendly caring staff

Jun 10, 2026
I like everything! Especially the staff, very caring and professional. Also the hospital and medical offices are immaculate.

Jun 10, 2026
Professional, polite, respectful of my time, discussion of my visit was very much in terms a layman would understand.

Jun 5, 2026
Very friendly staff, prompt and efficient.

Jun 5, 2026
All my questions were answered and the staff was great

Jun 5, 2026
Always very professional, polite and helpful. Dr. Hanel and his team are the best!

Jun 5, 2026
Customer service

Jun 3, 2026
Everything from the Facility to the Staff to the Dr's

May 29, 2026
The staff was friendly and helpful, and the doctor was patient and informative.

May 28, 2026
Everyone is very friendly and helpful

May 27, 2026
Communication is great friendly, efficient service!

May 21, 2026
Staff is very professional and caring. Dr. Hanel is the best

May 21, 2026
Everyone was so friendly. The staff and Dr Hanel listened to what I had to say.

May 20, 2026
The staff is incredible! Great location for the beach patients!

May 20, 2026
Very prompt and professional office

May 20, 2026
The incredibly attentive staff… And Dr. Hanlel is outstanding in his approach and care!

May 18, 2026
the staff and the doctor were wonderful, knowledgeable and concerned

May 17, 2026
The professionalism of the staff and the concern they show for their patients.

May 17, 2026
Caring, Professional, Knowledgeable.

May 17, 2026
Excellent doctor. Excellent staff

May 16, 2026
EXCELLENT SERVICE 'LOVE THEM ALL

May 13, 2026
Friendly staff and very efficient.

May 13, 2026
Dr. Hanel and his entire staff are very professional and very kind with their patients.

May 8, 2026
Every one you meet or come into contact with is extremely courteous. We needed assistance when we were there 5/5 with directions to the new office, and someone who worked there went out of their way to show us where we needed to go. Above and beyond the norm. This has been my experience since 4/29/2024 on my first visit to Baptist.

May 7, 2026
Quick on time staff great. When you leave u will know the problem.

May 7, 2026
Dr. Hanel was very thorough and easy to understand.

May 7, 2026
Exceptional staff.

May 6, 2026
DR. HANEL and his staff are great!!!!

May 6, 2026
Dr Hanel is very courteous and very knowledgeable of his field and very considerate of patient

May 6, 2026
The professionalism and the way the doctor took the time to explain everything to me

Apr 29, 2026
People are very kind and helpful. Quality of service was excellent.

Apr 29, 2026
Professional

Apr 29, 2026
Great people, everybody was friendly, seem to enjoy their job. dr Hanel was good to my mom and answered all of our questions.

Apr 29, 2026
All the staff members are pleasant and polite. Everyone makes you feel comfortable and they are ready to help. Dr. Hanel is the best! He explains everything clearly and answers all your questions.

Apr 29, 2026
How caring & attentive everyone is from registration personnel to the doctors. So appreciative to the ladies at registration that prayed with us prior to surgery.

Apr 27, 2026
Open and sincere

Apr 22, 2026
Very knowledgeable and makes you feel good about even the things you don’t want to hear.

Apr 22, 2026
Professional and courteous service during my appointment from the entire staff. Dr Ricardo Hanel put explained my condition and the surgery required in a caring manner. He answered all of my questions and my wife and I felt comfortable with my upcoming surgery and recovery.