Ricardo Hanel, MD, PhD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 24, 2026

I think you're at the top of your game. I don't think you could improve on anything.

Jun 19, 2026

Friendly caring staff

Jun 10, 2026

I like everything! Especially the staff, very caring and professional. Also the hospital and medical offices are immaculate.

Jun 10, 2026

Professional, polite, respectful of my time, discussion of my visit was very much in terms a layman would understand.

Jun 5, 2026

Very friendly staff, prompt and efficient.

Jun 5, 2026

All my questions were answered and the staff was great

Jun 5, 2026

Always very professional, polite and helpful. Dr. Hanel and his team are the best!

Jun 5, 2026

Customer service

Jun 3, 2026

Everything from the Facility to the Staff to the Dr's

May 29, 2026

The staff was friendly and helpful, and the doctor was patient and informative.

May 28, 2026

Everyone is very friendly and helpful

May 27, 2026

Communication is great friendly, efficient service!

May 21, 2026

Staff is very professional and caring. Dr. Hanel is the best

May 21, 2026

Everyone was so friendly. The staff and Dr Hanel listened to what I had to say.

May 20, 2026

The staff is incredible! Great location for the beach patients!

May 20, 2026

Very prompt and professional office

May 20, 2026

The incredibly attentive staff… And Dr. Hanlel is outstanding in his approach and care!

May 18, 2026

the staff and the doctor were wonderful, knowledgeable and concerned

May 17, 2026

The professionalism of the staff and the concern they show for their patients.

May 17, 2026

Caring, Professional, Knowledgeable.

May 17, 2026

Excellent doctor. Excellent staff

May 16, 2026

EXCELLENT SERVICE 'LOVE THEM ALL

May 13, 2026

Friendly staff and very efficient.

May 13, 2026

Dr. Hanel and his entire staff are very professional and very kind with their patients.

May 8, 2026

Every one you meet or come into contact with is extremely courteous. We needed assistance when we were there 5/5 with directions to the new office, and someone who worked there went out of their way to show us where we needed to go. Above and beyond the norm. This has been my experience since 4/29/2024 on my first visit to Baptist.

May 7, 2026

Quick on time staff great. When you leave u will know the problem.

May 7, 2026

Dr. Hanel was very thorough and easy to understand.

May 7, 2026

Exceptional staff.

May 6, 2026

DR. HANEL and his staff are great!!!!

May 6, 2026

Dr Hanel is very courteous and very knowledgeable of his field and very considerate of patient

May 6, 2026

The professionalism and the way the doctor took the time to explain everything to me

Apr 29, 2026

People are very kind and helpful. Quality of service was excellent.

Apr 29, 2026

Professional

Apr 29, 2026

Great people, everybody was friendly, seem to enjoy their job. dr Hanel was good to my mom and answered all of our questions.

Apr 29, 2026

All the staff members are pleasant and polite. Everyone makes you feel comfortable and they are ready to help. Dr. Hanel is the best! He explains everything clearly and answers all your questions.

Apr 29, 2026

How caring & attentive everyone is from registration personnel to the doctors. So appreciative to the ladies at registration that prayed with us prior to surgery.

Apr 27, 2026

Open and sincere

Apr 22, 2026

Very knowledgeable and makes you feel good about even the things you don’t want to hear.

Apr 22, 2026

Professional and courteous service during my appointment from the entire staff. Dr Ricardo Hanel put explained my condition and the surgery required in a caring manner. He answered all of my questions and my wife and I felt comfortable with my upcoming surgery and recovery.

Apr 10, 2026

Efficient, pleasant

Apr 8, 2026

Professional, tried very hard to accommodate my schedule, prompt

Apr 8, 2026

Thorough review of my scans was conducted in advance of my appointment and detailed discussion of my symptoms face-to-face. The team really cares about taking care of patients.

Apr 8, 2026

The entire staff, doctors and nurses are very professional and capable. I really felt I was in good hands.

Apr 8, 2026

Always professional , efficient , and friendly . Caring and brilliant doctors and staff . This is the best of the best Neurology practice in Jacksonville .

Apr 2, 2026

Dr Hanel was Wonderful. Receptionist, RNA and nurse exceptionally friendly and efficient.

Mar 29, 2026

Nice staff Very nice hospital

Mar 27, 2026

Intake and follow thru was excelent. Surpassed expextations.All staff were graciaous and professional. Very much appreciated. Thank You!

Mar 12, 2026

The entir staff and Dr. Hanel were all very nice.

Mar 9, 2026

Everything

Mar 4, 2026

Very knowledgable and efficient.