The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 23, 2025
Very thorough and very friendly
Jul 17, 2025
Informative and able to listen about my back issues
Jul 17, 2025
Very informative
Jul 13, 2025
Scheduling was good.Communication great. Staff great. Dr.Shaw’s nurse Shafner was a delight. Took time in examining and explaining.
Jul 11, 2025
Dr [last name] and Kara are great. They explained complicated issues with my lower back in a way that made it easy to understand. I’m very comfortable working with them.
Jul 11, 2025
Very friendly and nice staff.
Apr 17, 2025
The doctor and nurses. Plenty of parking available.
Apr 11, 2025
Everything was explained clearly to me.
Apr 10, 2025
Dr [last name] is a brilliant surgeon. He has operated on me a few times and the results were great. Kara is great too. She takes the time with you and answers all of your questions.
Apr 6, 2025
Professional
Friendly
Apr 6, 2025
Very skilled practice yet with approachable, accessible practitioners, who well-explain procedures and options.
Mar 29, 2025
Excellent staff and very accommodating. Quick appointments.
Mar 28, 2025
Nice people. Experts in their field.
Mar 27, 2025
Everyone was very nice & polite. I seen K Shaffer who was very courteous. Spent time going over MRI and answered questions .
Mar 23, 2025
Timing, education, professional
Mar 23, 2025
Professional environment
Mar 22, 2025
Personnel were very polite and friendly. PA was very thorough and showed complete interest in my condition. Created an action plan to determine how to handle my condition.
Mar 22, 2025
The people are friendly, informative, professional and welcoming. The facility is spotless. The room my consultation was in had a huge monitor, which made it very easy to see what the PA was explaining.
Mar 21, 2025
Quite informative, all of my questions were answered clearly & concisely. I am very confident in the advice I was given on how to proceed with my treatment
Mar 13, 2025
Kara, our APRN was excellent and extremely knowledgeable. Our situation didn't require surgery but she took the time to fully explain the MRI results and talk about the "what ifs".
We left feeling like we had the answers we were looking for and a plan to deal with the back pain.
Mar 11, 2025
The doctors I have seen are very knowlegable and patient and spend the time needed to go over everything with me. Facilities are clean and staff friendly and helpful
Mar 7, 2025
Friendly, knowledgeable, professional, timely, Great Staff.
Mar 7, 2025
I was very happy with Kara, Dr. [last name]'s PA. She listened intently, wasn’t in a hurry and answered all my questions and concerns. Suggested one extra X-ray for other possibilities and got it done the same day. She’s a gem!
Mar 5, 2025
Easy to make an appt and get in in a timely manner.
All staff was professional and kind.
Office was clean and tidy.
Kara Shaffer was extremely knowledgeable and explained in a way that myself and my husband were able to understand and follow.
Mar 4, 2025
K. Shaffer took her time and explained everything to us in great detail and answered all of our questions. She didn't make us feel rushed and even though we didn't get the best news I felt confident that we had a solid plan going forward. She is amazing and I would highly recommend this practice to any of my friends or famuly.
Mar 1, 2025
I haven't met the doctor yet but his nurse was fantastic. She was very knowledgeable and went over the MRI and made me understand a lot of things.
Feb 22, 2025
Professional, great reputation!
Feb 22, 2025
Knowledgeable doctors and PA’s
Feb 22, 2025
Very conscientious and professional service.
Feb 22, 2025
Kind, efficient, compassionate at every level
Feb 21, 2025
Very helpful
Feb 21, 2025
Appointment was set up easily and Kara explained my test results professionally.
Feb 19, 2025
Friendly, professional employees💜
Feb 16, 2025
The ARNP
Feb 15, 2025
Actively listening and engaging
Feb 14, 2025
Very thorough
Feb 14, 2025
Kara Shaffer was extremely helpful. I found her to be professional, knowledgeable and truly cared about resolving my questions and concerns.
Feb 14, 2025
Once you are an established patient you can get an appointment fairly quickly NP very knowledgeable
Feb 9, 2025
Met with APRN Shaffer. She explained my spine issue and showed me the most recent MRI and helped me understand where my pain starts. Also has ordered a new MRI to show recent progression.
Feb 9, 2025
Factual, prompt, dedicated and professional
Feb 7, 2025
Excellent communication and very patient helping me understand
Feb 7, 2025
Prompt with my appointment
Feb 7, 2025
Dr Shaffer was very patient and understanding. She answered all questions and did not use terminology over our head. She was very knowledgeable and a great seg-way to talking to talking to Dr. [last name].
Feb 6, 2025
The PA who met with me was wonderful! She was very thorough and answered all my questions and concerns.
Jan 31, 2025
Fast, easy and convenient
Jan 30, 2025
Everyone is so friendly. Explain everything so clearly so we understand what is going on and how to treat it without going straight to surgery.
Jan 30, 2025
The care and attention given to each individual patient
Jan 29, 2025
All the people I met were very friendly and very knowledgeable. They always explained my situation in a way that I could understand. And the people I spoke to on the phone was efficient and personable.
Jan 29, 2025
It was a very informative and was explained. I would recommend the Doctors to all.
Jan 27, 2025
my appointment was prompt...tight on time...didnt have to sit in the waiting room for an extended period of time