The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 24, 2026
Very informative. Our APRN K. Shaffer was incredible and went into detail everything and laid out all the options in detail. She's a treasure to your profession and company.
Jun 24, 2026
Concern shown
Jun 24, 2026
Took a lot of time to look at scans with me to explain what is causing pain, which rediagnosed what the most likely issue in my back is. Surgery is not needed yet in my case, but should I need it in the future, this is where I’d go.
Jun 23, 2026
It appears that you care for patients and treat them with respect and compassion.Thank you for your support.
Jun 19, 2026
Taked AND listened to my concerns.
Jun 19, 2026
Personalized and professional and friendly and didn’t make me feel rushed to receive my diagnosis
Thank you so much
Jun 17, 2026
Kara was fantastic. Knowledgeable and professional.
Jun 17, 2026
The first visit was pleasant, now to wait for a treatment plan
Jun 17, 2026
Efficient, on time, spoke to a real person on my first phone call. Friendly, courteous staff. Knowledgeable PA
Jun 15, 2026
This was my first visit and it was very timely.
Jun 15, 2026
Everything was on time and very informative. The physician assistant spent plenty of time with us. Very nice.
Jun 13, 2026
I ENJOYED EVERYTHING ABOUT MY VISIT THE DOCTOR WAS VERY PROFESSIONAL AND POLITE.
Jun 12, 2026
Nice people who really care and want to help people.
Jun 12, 2026
Great professionalism with a necessary dose of compassionate, warm connection. All our questions were answered with clarity, filling us with trust in the process's.
Jun 11, 2026
Everyone is so nice!
Kara is the Best!
Jun 9, 2026
I enjoy my visits with this office. From the receptionist, nurses, the APRNs’ Kara and Danielle and of course Dr. [last name]. Highly professional but also, very compassionate, explanation of procedures and details about my X-rays, MRIs’.
Jun 8, 2026
The intake staff was courteous and polite. The nurse practitioner was very informative explaining my situation. Very clean office.
Jun 7, 2026
No long wait times .Explains exactly what is going on with my back and wanted to help eliminate the pain I’m going through
Jun 6, 2026
Although I was already a patient of the Lyerly Group, I was brought into the ER due to the problems that I was having. It was God that I was assigned to the Lyerly Group after being admitted to Baptist Hospital. The team immediately began to work to assess my situation. They explained things to me as they made the decision on how to care for me. I could not be more pleased with the care that I received.
Jun 6, 2026
Kara Shaffer is very caring and professional.
Jun 5, 2026
The PA took the time to answer all of my questions about the different procedures that were available to me, as well as how they might affect my body and recovery times.
Jun 4, 2026
Professional, friendly.
May 31, 2026
APRN Shaffer provided a thorough explanation of the MRI results and possible treatments. She took the time to answer all our questions in a manner that immediately put me at easy.
May 29, 2026
It was my first visit. I was seen on time . Immediately after the medical assistant escorted me to the room, the PA entered the room. My MRI's were pulled up and explained in detail. The entire process from check in to the time with the PA was extremely professional.
May 29, 2026
Straight forward and did a great job. I no longer h have the pain in my back and legs
May 28, 2026
Excellent customer service and very professional staff.
May 23, 2026
The Lyerly Group continues to be an elite group of people to help those of us that need their services. Kara, my PA, did an amazing job of evaluating my situation and making suggestions about my treatment moving forward. I have full confidence that the health care specialists at Lyerly will do everything possible to give me the best possible outcome with my treatment.
May 22, 2026
You are treated well.
May 21, 2026
Very friendly and attentive staff
May 21, 2026
Very knowledgeable
May 20, 2026
She really listened. I expected knowledgable and professional, the depth of her caring and concern was an unespected bonus.
May 20, 2026
Efficient and friendly
May 16, 2026
The APRN was very informative I found K Shaffer to be very knowledgeable. She explained things to me that I had concerns about in straight forward language.
May 16, 2026
They do many tests so you get the best possible recommendations for your condition.
May 15, 2026
Prompt and informed me of every step they took.
May 15, 2026
Lyerly Neurosurgery is the best medical service provider ever. I underwent a multilevel cervical fusion in 2024 after experiencing severe pain and movement limitations in my arms and hands. The result was outstanding: no more pain, and my head and neck have a full range of motion. The result is even better than anticipated.
May 14, 2026
Great medicine - great support team.
May 14, 2026
They are very informative about your situation and always ask you the patient is there any specific questions you may have.
May 9, 2026
Easy to check in online.
May 2, 2026
Professionalism, follow up, friendliness, caring Attitude, sense of Humor
May 1, 2026
Kara was highly professional and explained my situation in depth. Highly recommend the practice.
May 1, 2026
taken promptly for appointment and the PA, Kara, was extremely thorough in presenting my diagnosis.
Apr 30, 2026
Always friendly explains everything so you can understand.Ask if you have any questions.I feel so comfortable there overall a fantastic doctor
Apr 30, 2026
Everything
Apr 30, 2026
The staff and Doctors are very professional ,And listen to your concerns..I will recommend this Dr and staff to everyone I know..
Apr 29, 2026
My initial visit for screening was well conducted.
Apr 28, 2026
Ms Shaffer was friendly and helpful she listened to my needs and said she would talk with the doctors about my situation. I trust lyerly completely
Apr 24, 2026
Very professional & answered all of my questions spot on!!
Apr 24, 2026
I have had three lumbar surgeries at Lyerly. Very professional and very skilled
Apr 24, 2026
All the staff were very friendly. the Dr. Kara was very through and explained everything in term I could understand.