1 Location
800 Prudential Drive, Suite 1100
Jacksonville, FL 32207
229 Ratings, 120 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2025
Very professional!
Jan 18, 2025
Service is prompt and everyone is very kind and friendly. Took the time to answer all of our questions.
Jan 17, 2025
Saw ARMP Trinidad for surgical F/U. He did a through exam and reviewed MRI images
to help me understand why the recoveryu was going to be slow and would require PT
along with left foot brace to improve walking. H e understandsI want to resume working and
this treatment plan show expedite recovery. Very satisfied with Dr. [last name] and ARNP Michael.
Thanks to the entire team. Dr. [full name]
Jan 11, 2025
Thorough
Jan 8, 2025
Professional, efficient
Jan 8, 2025
The Entire Staff is Outstanding
Jan 4, 2025
I was treated with kindness by everyone. Nurse Practitioner took his time and reviewed images and provided with reassurance with my condition.
Jan 3, 2025
Professional and thorough/informative appointment with PA Michael Trinidad. Took his time to explain MRI results and answer all questions in a manner that provided a complete understanding of best course of action to take.
Jan 2, 2025
Everyone was pleasant and the person I saw explained things very well. I liked that I left there knowing what to expect going forward. Everyone very professional as well.
Dec 28, 2024
Have had back surgery with this group several times. Very professional, takes time to listen to the patient, and they do outstanding work.
Dec 21, 2024
Got me in right away
Dec 19, 2024
Very professional staff excellent exam all questions answered clean
Dec 14, 2024
Personal and compassionate (recent experience with Dr Trinidad.)
I have had experience with a few ortho guys there in the past and the experience wasn’t good, but Dr Trinidad was extraordinary in his patience and ability to educate without condescension.
Dec 14, 2024
I Love the services and the Staff is s o friendly. They engage in conversation and remember by following up with asking how are thinhs going. I am happy with the location staff and services.
Dec 5, 2024
They were able to get me in quickly. They explained with visuals what the problem was and how they would correct it and what all the potential risks were. And they stressed what I need to do to keep it from happening again
Nov 29, 2024
I love the patient care and the level of concern they have show me. I feel like they treat me like a family member. The level of respect and love and care they have show me is next level.
Nov 29, 2024
The friendliness,the caring answered all my questions
Nov 29, 2024
1. I was well informed from initial contact through surgery/recovery.
2. I got very good care.
Nov 24, 2024
Always kind and courteous. Listen to my issues, come up with potoential causes. Referrals are done quickly.
Nov 22, 2024
I had an outstanding experience at Lyerly Neurosurgery! From the moment I walked in, the staff was incredibly welcoming and professional; specifically Melissa & Daisy.
Jan Michael Trinidad-PA for Dr. [last name] was attentive, knowledgeable, and took the time to thoroughly explain my condition and treatment options. I felt heard, cared for, and confident in the expertise of the entire team. The office is well-organized, and the whole process was seamless. I highly recommend Lyerly Neurosurgery to anyone in need of exceptional care!
Nov 21, 2024
I received great service from Michael Trinidad. I have had many surgeries by the Lylerly Surgeon Dr. [full name] (who has retired) and I expect the same great service form the new surgeon.
Nov 20, 2024
The doctors and staff were fully descriptive about their plans and processes. The young Filipino nurse Krish Reached out to me over and over to assist in my care.
BaptistsiJacksonville has put themselves on the map with this one. Congratulations.
Nov 16, 2024
experienced staff, clean and professional hospital
Oct 24, 2024
Excellent patient care.
Oct 17, 2024
Very attentive to me as the patient. Explained everything in detail so that I understood it all. Set up test and all right away so I don't have to wait for days to get anything done. Spoke very clearly and slowly and loud enough, as I am hearing impaired.
Sep 26, 2024
Professional personnel
Sep 19, 2024
Amazing staff and surgeon. Dr.[last name] and his NP Trinidad were amazing and very knowledgeable as they both explained my procedure in great detail. I would highly recommend them.
Sep 14, 2024
Addressed my issues promptly, with kind, professional attention.
Sep 12, 2024
Michael Trinidad was kind and efficient
Sep 5, 2024
Everything
Aug 23, 2024
So far, I am very pleased.
Aug 23, 2024
A PA that listened and understood my pain.
Aug 22, 2024
They were professional and on time
Aug 19, 2024
Friendly efficient service.
Aug 17, 2024
The experience was great. Staff was polite and helpful and moved quickly.
Jul 4, 2024
Surgery was outstanding. After care was timely and efficient.
Jun 30, 2024
Friendly efficient
Jun 10, 2024
On time, very detailed, waiting to see results.
Jun 6, 2024
Staff was excellent and all my questions were answered.
Jun 1, 2024
Professional & attentive! Friendly staff!
May 25, 2024
Every one is so professional and explain in dept of detail of the xrays you have done @ Baptist. Personalities are are very professional and details given in great details. Highly recommend them.
May 24, 2024
The atmosphere was really nice and the staff was pleasant
May 23, 2024
Everything was great
May 18, 2024
The staff is excellent. Kind and courteousat all times.
May 17, 2024
Appt was in time. Consultation was very thorough and easily explained. Good information.
May 14, 2024
Professionalism and good bedside manner
Apr 27, 2024
All staff is very patient focused and communicates well.
Apr 26, 2024
Efficient - organized!!!
Only problem is the LONG distance to the clinic. For those with walking limitations it is VERY difficult. It would be very helpful to tell clients which entrance is nearest the clinic.
Maybe even have wheelchair available if needed.
Apr 20, 2024
Just wish that Lyerly was located by Baptist South instead of Baptist downtown. It's like a rabbit warren down there and parking is awful!! Also Micheal Trinidad wrote On My Baptist Chart that I wear "adult diapers" and I not only don't, but did not tell him that I did. I do wear mini/maxi pads when needed , which is what I told him. I found that to be both thoughtless and careless of him.
Apr 20, 2024
Michael!