BJC Health Women's Health

Obstetrics & Gynecology

(314) 286-2000

www.bjc.org

4.9 out of 5

8,155 verified ratings

8,155 Ratings, 2,020 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients express strong, long-term trust in BJC Health Obstetrics & Gynecology, praising compassionate, knowledgeable clinicians and consistently kind, professional staff. Many note thorough exams, clear explanations, and personalized care; several describe multi-decade relationships and successful diagnostic communication (e.g., mammogram result interpretation). A few comments mention a rushed or impersonal visit and one insensitive pregnancy conversation. Overall sentiment is highly positive with frequent praise for bedside manner and continuity of care.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 25, 2026
What else would you like to say about your experience?
I'm finished. I can't talk right now.

Sep 11, 2026
What else would you like to say about your experience?
Really good.

Aug 28, 2026
What else would you like to say about your experience?
Dr. Laura Mueller is a thorough and caring professional. She listens intently and provides useful feedback. She treats each person and their needs, as if she were treating family. I most definitely have confidence in her skill and concern for my health.

Aug 28, 2026
What else would you like to say about your experience?
Kelly Edwards was excellent as always. 10, 10, 10, 10, 10.

Aug 28, 2026
What else would you like to say about your experience?
Kelly, the provider, was wonderful.

Aug 26, 2026
What else would you like to say about your experience?
ᴇᴠᴇʀʏᴏɴᴇ ᴡᴀs ᴠᴇʀʏ ᴋɪɴᴅ ᴀɴᴅ ᴜɴᴅᴇʀsᴛᴀɴᴅɪɴɢ

Aug 26, 2026
What else would you like to say about your experience?
Every visit is always great !!

Aug 26, 2026
What else would you like to say about your experience?
Staff was extremely friendly and made me feel comfortable

Aug 25, 2026
What else would you like to say about your experience?
Michele is very thorough and easy to talk to. She listens and is very conscientious about checking medications and discussing health as it pertains to her patients. I enjoyed my visit with her , she takes time with her patients which is very refreshing .

Aug 25, 2026
What else would you like to say about your experience?
Dr. Koch was the most gentle gynecologist I have ever been to. I didn't feel any discomfort from what has always been an uncomfortable experience in the past. She listens carefully to input and offers a number of options to address issues. I can not rate her highly enough!

Aug 25, 2026
What else would you like to say about your experience?
I look forward to seeing Dr. Dumontier every year. After having 2 babies and seeing her all the time, I can honestly say I missed our interaction. She is so down to earth and real and I appreciate her feedback whole heartedly. I know I can have candid conversations with her without being judged and she always makes me feel so comfortable. She is the best!

Aug 25, 2026
What else would you like to say about your experience?
I was in and out in a timely manner,and doing well ? Thank you all.

Aug 25, 2026
What else would you like to say about your experience?
Thank you all for caring ❤️about us and our health. Great staff matters

Aug 23, 2026
What else would you like to say about your experience?
I transferred to Dr. Gray Swain 7 years ago after she delivered my twin grandsons. She is impressive in her knowledge, bed side manner and as a whole. Her staff are wonderful too!!

Aug 23, 2026
What else would you like to say about your experience?
Everything went great

Aug 23, 2026
What else would you like to say about your experience?
Dr. Ladd is, without question, the absolute best there is. She has been my doctor for 15 years, and I would follow her anywhere. Even though I know I am one of countless patients she cares for, every single time I see her, she makes me feel like I am her most important patient. I never feel rushed, overlooked, or like just another name on a schedule. I feel genuinely heard, cared for, and safe—and that is an extraordinary gift from a physician. Throughout my pregnancies, I have never once doubted that I was in the very best hands. I know Dr. Ladd is always doing everything in her power to make sure I have the safest, smoothest experience possible, and that confidence means more to me than I can put into words. After 15 years, I can say without hesitation that Dr. Ladd has earned my complete trust and admiration. She is an exceptional physician, but even more importantly, she is the kind of doctor who makes her patients feel truly cared for. I feel incredibly lucky to have had her in my corner for all these years. Dr. Ladd, if you ever wonder whether the difference you make in your patients' lives is as profound as it feels to us—the answer is an emphatic YES. You are extraordinary, and I am endlessly grateful for you.

Aug 22, 2026
What else would you like to say about your experience?
The Doctor has always been professional and compassionate, informative and pro-active. One of my best doctors!

Aug 22, 2026
What else would you like to say about your experience?
Dr Krasnoff and her nurse went out of their way to accommodate and care for my 91 year old mother. I truly appreciate them.

Aug 22, 2026
What else would you like to say about your experience?
Keep up the good work. It was a pleasure meeting Dr. Edwards. I love her personality and her authenticity. I’m glad I chose her as my Gynecologist.

Aug 22, 2026
What else would you like to say about your experience?
The doctor made me feel right at home, answered all my questions, and was very, very sweet. I will definitely come back and send friends.

Aug 22, 2026
What else would you like to say about your experience?
First time I've ever felt my doctor really listened to me and talked to me like they understood my point of view

Aug 22, 2026
What else would you like to say about your experience?
Erica Banes was knowledgeable, reassuring, and made me feel safe and cared for in the midst of an anxious and ultimately sad experience of miscarriage. She followed up with a phone call the same day; I suspect staying beyond her normal hours to personally reach out to me with results. I would (and have already) highly recommend this practice to anyone in need of top tier quality compassionate care. I will be back if and when we get pregnant again.

Aug 22, 2026
What else would you like to say about your experience?
Dr. Chadwick was amazing. I was nervous going to a male OBGYN, but he put me at easy quickly. He listened, was sympathetic, and I have a game plan for my symptoms that landed me there to begin with. He is being very thorough to both put me at ease and to get to the bottom of my symptoms. Being in a larger body, I'm always nervous about being dismissed by providers because of my size. That wasn't the case at all with Dr. Chadwick. After meeting him, I feel silly that I didn't try to establish with an OBGYN sooner.

Aug 22, 2026
What else would you like to say about your experience?
Everyone is always very polite and friendly every time I’m there

Aug 22, 2026
What else would you like to say about your experience?
Dr Ladd has an open approach as is willing to discuss related issues. I never have the feeling of being rushed.

Aug 21, 2026
What else would you like to say about your experience?
Such a professional and personal experience. Michelle especially is so kind and invested in your experience.

Aug 21, 2026
What else would you like to say about your experience?
the NP was very informative and kind. I could relate to her very well, she understood me and my concerns. thank you.

Aug 21, 2026
What else would you like to say about your experience?
Excellent

Aug 20, 2026
What else would you like to say about your experience?
Very friendly staff!!!

Aug 20, 2026
What else would you like to say about your experience?
Dr. Mueller is the best! She listens, explains and is extremely gentle.

Aug 20, 2026
What else would you like to say about your experience?
Nurse Kelly is absolutely amazing. She is kind and knowledgeable and she really cares about her patients. I am a long time patient of this practice and I won’t go anywhere else.

Aug 20, 2026
What else would you like to say about your experience?
Dr. Mangus and staff are amazing. They are absolutely great at their job. I'm very lucky to have them.

Aug 20, 2026
What else would you like to say about your experience?
Dr Menges is extremely knowledgeable. She is an empathic listener and answered all my questions and concerns. She is a great doctor. I also have to note my outstanding phlebotomist Amelia who did an exceptional job and was extremely kind to me.

Aug 20, 2026
What else would you like to say about your experience?
The physician's assistant and physician are wonderful, and I feel I know them and have a higher level of comfort with them.

Aug 19, 2026
What else would you like to say about your experience?
They listen and really care about my well being.

Aug 19, 2026
What else would you like to say about your experience?
Dr. Mueller is excellent across the board!

Aug 19, 2026
What else would you like to say about your experience?
Great facility. So glad I found this provider

Aug 19, 2026
What else would you like to say about your experience?
Dr. Krasnov listens and provides answers that other gynecologists didn’t. She gave me pain management options that I had been told by other docs weren’t available.

Aug 19, 2026
What else would you like to say about your experience?
excellent

Aug 19, 2026
What else would you like to say about your experience?
I truly appreciated Dr Lindsay. She is very compassionate and easy to talk to.

Aug 19, 2026
What else would you like to say about your experience?
Dr. Lucco is the best. So kind and caring and patient.

Aug 19, 2026
What else would you like to say about your experience?
All the staff was wonderful. I had not been to a doctor in years.

Aug 19, 2026
What else would you like to say about your experience?
Knowledgeable, pleasant, patient

Aug 18, 2026
What else would you like to say about your experience?
overall a good experience

Aug 18, 2026
What else would you like to say about your experience?
I just want to say that everyone treated me with the utmost respect, really welcomed me in, and helped me feel really comfortable and confident in the procedures and just the starting to learn more about myself as a woman. And I just, I would recommend it to any woman who needed help or who just wanted to learn more about her body. So thank you so much.

Aug 18, 2026
What else would you like to say about your experience?
Excellent staff. Very attentive.

Aug 18, 2026
What else would you like to say about your experience?
I loved the in-depth medical care Dr Christine Ladd provided me during my examination.

Aug 17, 2026
What else would you like to say about your experience?
I'm very happy with Dr. Chitwood. That's why I come back every year. She listens and is so informative.

Aug 17, 2026
What else would you like to say about your experience?
Dr. Ladd is caring, professional, consistently excellent. I can't recommend her highly enough.

Aug 16, 2026
What else would you like to say about your experience?
Welcoming environment and Samantha was very pleasant and welcoming.