Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
20,189 verified ratings
20,189 Ratings, 10,987 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Christopher P Ruisi, MD
I am treated with dignity and respect.
Oct 26, 2025
Dr [full name]
Dr Michael Alston
Oct 26, 2025
All nurses and staff cordial, efficient and caring.
Oct 26, 2025
The people were so helpful patient and friendly
Oct 26, 2025
friendly staff, competent doctors
Oct 26, 2025
The choice is a clear one for me, I would definitely recommend the Baptist heart specialist for any, and everyone that would ask me my opinion. They are very professional They are competent, they are easy to work with, and I would highly recommend any and all to anyone that would ask my opinion.!!
Oct 26, 2025
Parking was easy and the Heart Center was easy to find. Friendly, happy environment. The staff were all upbeat and happy to help. The procedure went smoothly and the doctors ware great!
Oct 26, 2025
Doctors and staff are awesome!
Oct 26, 2025
Excellent staff that takes excellent care of the patients and listens to them.
Oct 26, 2025
It was a very streamlined process with no issues. Great doctor!
Oct 26, 2025
Always very nice and professional
Oct 26, 2025
Short wait time. Patient and professional.
Oct 25, 2025
Best surgeon
Oct 25, 2025
Friendly associate
Oct 25, 2025
Professional courteous people
Oct 25, 2025
Prompt with there timing and very explicit with there information
Oct 25, 2025
It’s easy to get to, and the wait is minimal.
Oct 25, 2025
excellent
Oct 25, 2025
Very knowledgeable, easy to understand.
Oct 25, 2025
Everything. Professional, prompt, caring, and effective.
Oct 25, 2025
Life saving actions
Oct 25, 2025
The doctors and personnel listen to you. I feel heard especially by the doctors
Oct 25, 2025
I received excellent care from everyone at Baptist Heart Center. Can't recommend enough!
Oct 25, 2025
Awesome experience
Oct 25, 2025
I received great professional service during my visit
Oct 25, 2025
Being seen on time, and by courteous, professional staff.
Oct 25, 2025
I’m really enjoying the Wildlight location. I do have to say that all the Baptist reception staff through and at the hospitals are very pleasant and helpful. Really like my doctor. Very knowledgeable and caring.
Oct 25, 2025
The parking is great and easy to get to the second floor sign in. The medical staff, nurses and doctors at Baptist Heart Center and so caring and knowledgeable. They took such good care of me and everything ran so smoothly. Thank you all for everything you do for your patients everyday‼️
Oct 25, 2025
Very little waiting. My appointments are easy to check in and handled efficiently. I find it comforting that they don’t overbook and make patients wait.
Oct 25, 2025
The office staff is very friendly and thorough. Dr Mai looks for all of the preventative measures to ensure you are receiving the best care he has to offer
Oct 25, 2025
Dr Alston took time and discussed my ekg and other heart related tests
Oct 25, 2025
Efficient and friendly
Oct 24, 2025
Dr Dias was very complete in his exam . He took an interest in me and was interested in providing me with the best medical care possible !
Oct 24, 2025
The visit was very informative. Professional and timely. I’m very satisfied with all services at Baptist Heart.
Oct 24, 2025
J Rewis was so professional and yet very
caring and personable. She explained everything in detail. Absolutely loved her!
Oct 24, 2025
doctor and staff
Oct 24, 2025
The doctor
Oct 24, 2025
Very knowledgeable and friendly. Dr Salil and assistants great, checkout and front office too.
Oct 24, 2025
Nice facility and the Dr is the best
Oct 24, 2025
Doctor Ross was very informative and got right to the point I didn't feel rushed or leaving with questions...well done sir
Oct 24, 2025
Everyone was very kind and patient and efficient! I think there were 7 people working on me at one time! It was easy to relax.
Oct 24, 2025
The staff. Everybody that we have encountered , from registration and to all caregivers of different levels showed professionalism and compassion. Place is very clean. My husband and I had been very well informed of what to expect.
Oct 24, 2025
Was seen shortly after checking and the courtesy of all the Staff
Oct 24, 2025
Professional, efficient, interested in how you are feeling, spends time with you, never rushes you out, absolutely outstanding in every way!
Oct 24, 2025
Courteous, knoledgable,, clear understanding of information.
Oct 24, 2025
Excellent doctors
Oct 24, 2025
The staff is very kind and knowledgeable, treating each patient with respect.
Oct 24, 2025
Very efficient and extremely courteous.
Oct 24, 2025
Friendliness of staff, Office efficiency, Never long waits before being seen. Most importantly, physician listens to patient. I never feel rushed.
Oct 24, 2025
Dr C Ruisi and his team