Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
25,227 verified ratings
25,227 Ratings, 13,516 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
RAYMOND MAI, D.O.
Visits are typically o or close to scheduled appointment times. Staff is friendly and considerate with patients.
Feb 22, 2026
Location, staff friendliness, clean environment and good appointment time.
Feb 22, 2026
Personnel & small office
Feb 22, 2026
Great care and the best doctors and nurses I’ve ever had.
Feb 22, 2026
Professional and knowledgeable discussion of problem and concern for patient.
Feb 22, 2026
Wonderful staff! All were so personable and professional!
Feb 22, 2026
Ever thing
Feb 22, 2026
Dr Gupta is exceptional. Very caring and concerned for my well-being and heart health
Feb 22, 2026
Clean and organized
Feb 21, 2026
Knowledgeable doctors
Feb 21, 2026
Very professional, good person to person interaction, good communication
Feb 21, 2026
The entire staff is amazing. The facilities are great. Dr. Pena is wonderful.
Feb 21, 2026
Everyone is knowledgeable and fore a great job
Feb 21, 2026
Nice and professional and friendly
Feb 21, 2026
Very professional and efficient. Staff was too notch. Very responsive and respectful.
Feb 21, 2026
Everyone was friendly, competent and helpful. It was personal and super bright snd clean.
Feb 21, 2026
Everyone is friendly and helpful.
Feb 21, 2026
The attention given to me as a patient.
It was not overcrowded.
Feb 21, 2026
Always friendly and helpful- easy to talk to. Doctors explain things iin ways that's easy to understand.
Feb 21, 2026
very professional
Feb 21, 2026
Very professional
Very thorough
Kind and considerate
I was well taken care of and would highly recommend Baptist hospital , especially for seniors like myself
I trust Baptist and their staff and team of very well qualified doctors
Feb 21, 2026
This is a great way to see what is wrong with your heart with great ways to fix it.
Feb 21, 2026
Pleasant staff, prompt service
Feb 21, 2026
We don’t have to get on the interstate highway we are old and it makes me nervous.
Feb 21, 2026
Once again, I received excellent care from all the staff at Baptist North!
Feb 21, 2026
Everyone was knowledgeable, approachable, and showed a genuine concern for their patients
Feb 21, 2026
Knowledgeable, patient & understanding
Feb 21, 2026
Friendly staff and Dr Alston took his time with us and answered all of our questions. Great bedside manner.
Feb 21, 2026
Professional staff
Feb 20, 2026
They take the extra steps to help you.
Feb 20, 2026
Excellent care and staff
Feb 20, 2026
They are always very friendly and professional. They explain things and give you a chance to ask questions.
Feb 20, 2026
Friendly caring staff and Doctors.
Feb 20, 2026
Michelle Elliott is very knowledgeable and courteous.
The office staff is always very friendly and helpful.
Feb 20, 2026
Everything
Feb 20, 2026
I like everything about your services
Feb 20, 2026
Take care of business
Feb 20, 2026
5 blocks from my home with pleasant people serving my need.
Feb 20, 2026
All the people I had to work with were fantastic.
Feb 20, 2026
Dr Pena is excellent physician! Shows sincere care for patients, and practices not beginning with extreme remedies, such as surgery.
Feb 20, 2026
My first experience was lovely. I was nervous and the staff was kind and made me feel apart of their group welcomed.
Feb 20, 2026
Dr. Austin fixed my Afib doing an ablation. Very professional doctor with great skills and knowledge. I Highly reccomend!!
Feb 20, 2026
Is it a maneuver round in. Staff is fantastic.
Feb 20, 2026
friendly and professional
Feb 20, 2026
The friendliness oan helpfulness of all thr staff .I especially enjoy the receptionest .She always has a smile and welcomes me as a friend not just a patient
Feb 20, 2026
The staff is great!
Feb 20, 2026
On time with appointments and doctors listen
Feb 20, 2026
I was treated with extreme respect by all of the staff, and took the time to explain what each action would entail. I would recommend the services to anyone who may need treatment of that sort.
Feb 20, 2026
medicalstaff are great
Feb 20, 2026
people who care