Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
21,254 verified ratings
21,254 Ratings, 11,503 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Matthew McKillop, MD, FACC, FHRS
Efficient and highly professional staff.
Nov 23, 2025
Efficient!
Nov 23, 2025
Very polite and professional staff. Appointments are always timely and efficient.
Nov 23, 2025
Do a great job
Nov 23, 2025
I had a 9 AM appointment and was taken back early , Dr was right on time. Quick, professional easy to talk with. Very efficient office.
Nov 23, 2025
About Dr. Mai… everything, his ability to communicate about my health and the need to stay healthy, exercise and take the medication. Dr. Mai is great, I would recommend him to everyone.
Nov 22, 2025
Everything
Nov 22, 2025
Many specialists qualified to address many heart issues
Nov 22, 2025
The professionalism and courtesy of the doctor and staff.
Nov 22, 2025
Great parking, staff, and generally on time.
Nov 22, 2025
Felt comfortable with doctor and staff
Nov 22, 2025
Dr. Alston was thorough and informative. He did not rush and listened to what I had to say. I felt very comfortable with him.
Nov 22, 2025
Good explanations of all the procedures.
Nov 22, 2025
Nov 22, 2025
Promptbess of attention to appoint.ent times
Nov 22, 2025
Physicians and Staff are always prompt, courteous, and accommodating.
Nov 22, 2025
As previously stated, best of the best in all areas of hospitalization.
Nov 22, 2025
All the caring employees .
Nov 22, 2025
A fast follow up to double check everything and tweak meds.
Helpful, friendly staff.
Nov 22, 2025
the staff were professional and kind.
this attitude gives you confidence the procedure will be completed
safely & without complications
Nov 22, 2025
Staff is friendly and helpful. My appointments have been on time.
Nov 22, 2025
The staff was great, from checkin to my procedure to recovery and checkout. Thank You to everyone !!
Nov 22, 2025
Very professional and answers any questions.
Takes the time to explain my medical issues
and what I need to do to stay healthy.
Nov 22, 2025
Friendly service.
Nov 22, 2025
Everyone was very proficient and professional.
Nov 22, 2025
Personal
Nov 22, 2025
Office management is outstanding. Scheduling is prompt .
Dr Ruisi is calm and caring.
Nov 22, 2025
Staff was very professional and informative
Nov 22, 2025
Clean and quick and very knowledgeable
Nov 22, 2025
The candid conversation with the doctor.
Nov 21, 2025
Friendly and efficient
Nov 21, 2025
Location of good health care close to home
Nov 21, 2025
Doctors are #1 and staff is caring and professional. The best !
Nov 21, 2025
Very professional and informative
Nov 21, 2025
Amazing doctors
Nov 21, 2025
Staff is well trained, very attentive and conveys concern for the patient's well being.
Nov 21, 2025
Everyone is so professional in the office. I love my doctor she’s very knowledgeable
Nov 21, 2025
Mostly the nurses in the cardiac care unit
Nov 21, 2025
Dr explains and explores all ways to find and restore my health issues
Nov 21, 2025
Dr. Alston is an excellent doctor and he always makes me feel comfortable.
Nov 21, 2025
Very nice office. Thank you!
Nov 21, 2025
Everything, employees, location and view of the river
Nov 21, 2025
attentive when I can get an appointment to see them.
Nov 21, 2025
Friendly and seems to be concerned with your health
Nov 21, 2025
professional -on time
Nov 21, 2025
Very friendly and very good doctors and nurses
Nov 21, 2025
Very friendly and professional
Nov 21, 2025
Nov 21, 2025
Efficient Nurse practitioner
Nov 21, 2025
The staff are courteous, efficient and I always feel comfortable talking to the staff.