Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
14,192 verified ratings
14,192 Ratings, 7559 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 12, 2025
ELIZABETH J THOMAS
Excellent care!
Apr 9, 2025
Very Professional
Apr 4, 2025
Very professional
Mar 28, 2025
very helpful
Mar 28, 2025
very good
Mar 27, 2025
Excellent
Mar 26, 2025
Wonderful
Mar 23, 2025
Dr. Mai is so nice and so smart. And special thanks to Kim, from the device department. She was on top of my issue and went out of her way to take care of me yesterday.
Mar 23, 2025
Cleanliness and friendly staff.
Mar 23, 2025
Everyone was awesome.👏 Thank you all for your help.
Mar 23, 2025
Mar 23, 2025
Friendly, natural personnel. Dr. Ross was excellent at explaining what was going to happen and what to expect afterwards plus patient answering our questions.
Mar 23, 2025
Dr Mai
Mar 23, 2025
Quick and efficient.
Mar 23, 2025
Everything, in a word. From the front desk lady to the angel who wheeled me to my car, everyone taking care of me was fabulous. The nurses took really good care of me and, most importantly, explained what was happening in plain English.
Mar 23, 2025
Professional and convenient
Mar 23, 2025
Conveniently located
Professional
Caring
On time
Dr Pena is great
Mar 22, 2025
On time and my doctor is easy to understand and explains well.
Mar 22, 2025
Friendly,office is clean . I'm not there. For hours waitimg.
Mar 22, 2025
Very nice staff & doctors who know what they are doing!
Mar 22, 2025
Good service from the office an doctors too
Mar 22, 2025
The personnel are friendly and professional.
Mar 22, 2025
Both stuff and Dr. Pena do a great job of taking care of me.
Mar 22, 2025
easy to find
very nice staff
Mar 22, 2025
This was my first visit to the downtown JAX location and I was more than please with the care given from the staff on every level. They were efficient, caring, friendly and under the circumstances I could not have hoped for better care
The hospital was clean and offered services above and beyond when I would expect.
Mar 22, 2025
Dr Mai
Mar 22, 2025
The staff, very professional and dedicated
Mar 22, 2025
Friendly staff out front, prompt appointment, professional staff.
Mar 22, 2025
Understanding, professionalism and caring
Mar 22, 2025
Thorough, friendly, and concise in planning next steps of diagnosis. This is extremely helpful when so much of this type of health condition is new to a patient. I appreciated Dr. Obi and his staff did that.
Mar 22, 2025
The care w
Mar 22, 2025
Nurses are great. Tools are state of the art. Hospital facility is warm and inviting.
Mar 22, 2025
Efficient, helpful, polite staff
Mar 21, 2025
The front office staff is very helpful, cordial and friendly. The medical assistants are knowledgeable in all areas. Dr. Obi has been very professional and helpful in directing me to a more healthy life.
Mar 21, 2025
Very clean and professional. Staff is knowledgeable and very kind.
Mar 21, 2025
Everyone was very nice
Mar 21, 2025
Everyone very professional and extremely attentive to my care from arrival thru recovery and dismissal.
Mar 21, 2025
All the staff were caring and efficient
Mar 21, 2025
I highly recommend the Baptist Heart Center. The staff was friendly and comforting. The Medical Personnel very professional & explained the procedure along with the plan of care p
Mar 21, 2025
Dr. Pena is a very fine Physician with great bedside manners, a Physician you can relate to and trust!!!!!!!!!!!
Mar 21, 2025
Very nice building. Very friendly staff.
Mar 21, 2025
The team members and the providers are all pleasant, thorough and professional. The office has plenty of parking and is convenient to our home.
Mar 21, 2025
Dr. Pena is the best.
Mar 21, 2025
The office was very professional and clean. Dr. Obi is very caring takes time with you to explain. Not just a number or $$.
Mar 21, 2025
Timely appointments
Accessible location
Clean office
Appointments scheduled for question & answer with doctor
Mar 21, 2025
Professional service
Mar 21, 2025
Great staff and doctors. Never had to wait much past my appointment time.
Mar 21, 2025
Staff friendly and knowledgeable
Mar 21, 2025
The staff are awesome, personable and professional all at the same time. They seem to actually care about the patients not just going through the motions as any other JOB!
The construction downtown at the hospital leaves a lot to be desired by the staff work through it from the MD's to the Custodians and everyone in between they put the patient's needs FIRST! After my time in the US Navy Hospital Corps, that's what medicine is all about.
Mar 21, 2025
Very polite, informative nice people