Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
22,120 verified ratings
22,120 Ratings, 11,977 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Pamela Hickman, APRN
Professional and takes time to listen to you. Makes you feel like your health is a priority for them
Dec 28, 2025
The staff and Doctor was very informative and polite.
Dec 28, 2025
Friendly office staff. Dr. McKillop listens and offers treatment options. . Was up to date with my test results and offered support and reassurance to follow through with treatment effectiveness.
Dec 28, 2025
Prompt and friendly
Dec 27, 2025
Office staff was very nice and professional. The PA was outstanding. She was nice and also very professional. The PA Sara spent good quality time with me. I was completely satisfied with my visit.
Dec 27, 2025
Prompt and professional.
Dec 27, 2025
Very efficient and easy prompt service and felt like I was listened to by the doctor. He changed my medication and ordered tests needed to take care of my concerns.
Dec 27, 2025
Everyone was very friendly and the doctor really listened to me when I talked to him about my concerns.
Dec 27, 2025
Friendly and smart people
Dec 27, 2025
New office
Friendly staff
LOVE Dr.Austin
Dec 27, 2025
Great facility
Dec 27, 2025
Good to get UpToDate information on my heart.
Dec 26, 2025
Great place, minimal wait time, very good doctors
Dec 26, 2025
Dr.Ruisi and PA [last name] take the time to hear from you. I drive from Daytona Beach because I like all my providers. If they had a Baptist affiliate here I'd go.
Dec 26, 2025
The doctors.
Dec 26, 2025
very professional
Dec 25, 2025
Very prof
Dec 25, 2025
very professional, clean, prompt....but the physician was extremely knowledgable about every aspect of my disease
Dec 25, 2025
Caring, thoughtfulness, courtesy and respect, the staffs patience. The understanding of the front desk staffs, the Coumadin nurse kindness and gentleness, as usual my Cardiologist compassion and dedication to getting my heart healthy. I appreciated every effort in making me valuable and my health is important. Dr. Ghetiya and her team were great.
Dec 25, 2025
Mary was great as well as our intake. Professional and friendly, we felt well advised and cared for .
Dec 25, 2025
Excellent doctors and staff!
Dec 25, 2025
Doctor Mai-nurses and office staff, clean environment
Dec 25, 2025
pleasant staff and they take time to listen.
Dec 25, 2025
The office is convenient- the personnel are nice - appointments are on time, And I like the doctors I see!
Dec 25, 2025
The nursing staff was awesome. They done a fantastic job.
Dec 25, 2025
Thorough analysis, good explanations prompt service
Dec 24, 2025
The staff
Dec 24, 2025
Dr. Ruisi is knowledgeable and trustworthy. I am glad that he has given me some more time to live. I am doing well since he has taken over my care.
Dec 24, 2025
Efficient, informative, caring.
Dec 24, 2025
Staff is always friendly and helpful. The doctor is very thorough. They make what for some folks could be a dreaded appointment, a comforting and calming experience.
Dec 24, 2025
Outstanding professionalism by all staff. Everyone was friendly and helpful
Dec 24, 2025
Staff are very concerned and go out of their way to answer all questions and assist with decisions about my care.
Dec 24, 2025
Good experience & efficient
Dec 24, 2025
You do not have to wait for ever and a day to get service.
Dec 24, 2025
Staff was very friendly and professional. Technicians explained the procedures on a level where I could clearly understand.
Dec 23, 2025
Very courteous, professional, thoughtful and timely.
Dec 23, 2025
Everything!
Dec 23, 2025
Great staff, great doctors conveniently located in Yulee
Dec 23, 2025
Prompt and efficient
Dec 23, 2025
Doctor and PA very interested in patient care
Dec 23, 2025
Prompt, friendly, knowledgeable
Dec 23, 2025
Great communications
Dec 22, 2025
Very attentive
Dec 22, 2025
They listen. They are very kind.
Dec 22, 2025
Top notch. Dr Sid was great
Dec 22, 2025
On time. Professional. Personal.
Dec 22, 2025
Dr. Ghetiya is always professional and courteous. She is very knowledgeable and explains everything in a way that is easy to understand. She does not rush during the appointment and treats you with respect and dignity. Great doctor!
Dec 22, 2025
Quality of service
Dec 21, 2025
Judy was fantastic!
Dec 21, 2025
Saw Dr quickly, friendly, helpful