Baptist Heart Specialists Pavilion Office
836 Prudential Dr., Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
15,821 verified ratings
15,821 Ratings, 8496 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 10, 2025
Christopher Austin, MD, FACC
very professional
Jun 8, 2025
Great staff
Jun 6, 2025
Excellent service
May 30, 2025
Excellent service
May 25, 2025
Punctual and provided excellent patient care.
May 25, 2025
PA Bonnie Appler- Best PA I have encountered in my 77 years. :)
I am very pleased with Dr [last name] also.
May 25, 2025
The entire staff was professional. I liked the cardiologist I met with.
May 25, 2025
Dr Ghetiya is an outstanding doctor especially knowledgeable in current medical conditions and what can be done to correct them
May 25, 2025
I had a heart cath procedure. Very efficient surgical team. Because of the lateness of the removal of the sheath, the ride i had arranged was unable to pick me up. So I was assigned a room. Each nurse on each shift was very nice and went beyond the minimum. All super friendly. So I was well treated. Despite the gigantic size of Baptist, the caring is there.
May 25, 2025
The attitude of virtually every employee. The cleanliness and organization of the facility. The skilled medical care
May 25, 2025
Professionalism
May 25, 2025
Staff is always friendly and helpful
May 25, 2025
Dr Vora, Dr [last name], and all other nurses and caregivers are the best. very satisfied.
May 25, 2025
Prompt, friendly
May 25, 2025
Professional staff highly trained physicians and PAs and NPs
May 25, 2025
Very nice facility with very capable and caring help the doctors and the facility are awesome
May 25, 2025
Stay on schedule and efficient
May 25, 2025
Everything was Great with no problems.
May 25, 2025
The staff was very coordinated, professional, efficient, and just plain nice
May 24, 2025
From start to finish I was treated exceptionally well.
May 24, 2025
Nice and professional staff.
May 24, 2025
Everyone there are awesome!
May 24, 2025
Dr. Ross did a great job example the situation and next steps that we are taking to find the cause of my health issue.
May 24, 2025
Thorough, meaningful advice and testing.
May 24, 2025
great doctors. Near to St. Augustine
May 24, 2025
Caring staff, professionalism, organization of staff.
May 24, 2025
easy access- minimum wait very professional
May 24, 2025
Clean and professional
May 24, 2025
Everyone was friendly and professional very helpful
May 23, 2025
Friendly people and very professional
May 23, 2025
Everything,this is a professional office where everything about your heart is taken care of. The Doctors talk real English so you can understand what is wrong or right with you. You will learn how to eat, exercise,and yes rest. How to start taking care of yourself or someone you love early so you can have them around longer.. Y ou will not be able to help yourself you will fall in love with at least one or two of the staff,like a friend or sister, uncle,they are just so nice, but they have you best health in mind all the time. Mossy of all they have my trust
May 23, 2025
wow, what a team you have at Baptist....very efficient and professional
May 23, 2025
Commitment and accessibility
May 23, 2025
Very efficient and professional. Friendly staff. Dr.Peña is awesome. Explains everything so I can understand.
May 23, 2025
Doctors & seldom delay for appt
May 23, 2025
Care and concern for patients 🙏
May 23, 2025
They listen and do not rush
May 23, 2025
May 23, 2025
Everyone was very helpful and polite. You can tell everyone takes there job seriously and professionally.
May 23, 2025
Very clean and modern! I was very comfortable during my little stay!
May 23, 2025
5 minutes from house, very clean, in on time, everyone friendly, courteous and professional.
May 23, 2025
Everything, Pamela Hickman, APRN was AMAZING! She listened to my concerns and then came up with a plan. Everything went smoothly from check-in to check-out.
May 23, 2025
Great doctor
May 23, 2025
Very professional
May 23, 2025
I have confidence in these doctors and staff that they care about my heart health and take good care of me.
May 23, 2025
Efficient and explains thoroughly
May 23, 2025
I like the office the way it is ran and the way it is kept everyone there is very nice and pleasant to know the doctor Dr. Dias is a very likable guy tells you exactly what you should be doing and how to take care of yourself to make your life better and last longer I recommend Dr. Dias to anyone who has had a heart problem. The office is in a super location for us on the north side so don’t let it move to anywhere else. Thank you.
May 23, 2025
Everyone is very friendly but professional!
May 23, 2025
On time
May 23, 2025
Been with Baptist Heart for almost 2 decades and have received excellent care. They've seen me thru an aortic valve replacement and the Coumadin Clinic is very responsive when I have questions. I appreciate the calls I get after entering my current INR readings so they can guide me if needed.
Recently I had the pleasure of working with Bonnie Appler, PA and she was excellent. It really means a lot when someone says they reviewed my records going back to my first interaction with their docs.
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