Kyle Shepherd, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

5.0 out of 5

39 verified ratings

1 Location


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions

39 Ratings, 21 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2026
Everyone seems to have time to spend time with the patient and to answer questions.

Jun 19, 2026
Professional, knowledgeable and kind. This includes medical and non medical staff

Jun 18, 2026
Great staff. Very helpful and professional. They almost always are running on time, so no long waits.

Jun 18, 2026
Everyone was so professional but personable as well and incredibly supportive. I couldn't have asked for a kinder or more professional team and they treated me like I was their own family member.

Jun 18, 2026
Professional

Jun 4, 2026
The professionalism, accuracy, kind & caring attitudes shown by all personnel. Personalities were varied, interesting & comforting but always professional and reassuring. Requests were always met positively and in a timely manner. As a retired Nurse, I do appreciate all of the above qualities in caregivers. Thank you for the quality manifested during this stay.

Jun 3, 2026
Friendly, caring, professional.

May 21, 2026
Friendly, professional, thorough.

May 20, 2026
their testing is on the same floor and is now coordinated with your doctors appointment, very good for both patient and doctor.

May 9, 2026
Professional Staff and the caring and concern they show you.

May 8, 2026
I am always treated well

May 7, 2026
generally on time

May 6, 2026
Kyle was very informative and answered all my questions and concerns. The support staff were helpful and supportive.

Apr 23, 2026
Everyone is very helpful and waiting time is very short.

Apr 12, 2026
Smooth running office and friendly, informative doctors.

Apr 9, 2026
Very competent.

Apr 9, 2026
10’s across the board!!!

Apr 8, 2026
Great patient focus and very supportive staff. Highly recommended.!

Mar 29, 2026
Professional courteous efficient

Feb 25, 2026
Very kind and thoughtful staff who know what they are doing

Feb 25, 2026
Kyle, did a very good job