Renown Urgent Care

Urgent Care

www.renown.org

4.7 out of 5

20,412 verified ratings

20,412 Ratings, 6,099 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care consistently delivers compassionate, professional, and knowledgeable care, even on busy days and holidays. Patients appreciate thorough explanations, attentive listening by nurse practitioners and providers, and effective treatments like prescriptions and referrals when needed. The facility is praised for cleanliness, courtesy, and promptness, though some patients experience long wait times and occasional communication gaps, especially regarding diagnostic imaging and appointment scheduling. Overall, the team’s caring approach and competence foster trust and positive health outcomes for a variety of urgent conditions.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 12, 2026
It was handled courteously and politely. I like all the people there.

Apr 12, 2026
Fast, friendly & very professional! I was very impressed!

Apr 12, 2026
Excellent service!

Apr 12, 2026
Even as a walk in I only waited about 20 minutes at the time I entered.

Apr 11, 2026
Wonderful Practioner! Incredibly knowledgeable, patient and kind!

Apr 11, 2026
Super friendly staff, felt heard and taken care of. Thank you!

Apr 11, 2026
It was great, but I don’t make recommendations.

Apr 11, 2026
Fast, efficient, and friendly b

Apr 11, 2026
I was grateful to stop in and see Dr Gregory regarding my sinus stoppage. I’m better now, and so much easier and faster than appt. w/ regular md. Thank you!

Apr 11, 2026
I was educated by the NP I saw. I believe that was her title. She made it clear that the steroid she was giving me works very well for people with asthma, which is the reason I went in. She also gave my a nebulizer treatment and since then, I have been able to clear out the mucus with my inhaler. Honestly, she was the best person I have seen at an urgent care in a very long time.

Apr 11, 2026
Great experience! Clean , friendly, efficient. The Ryland facility is closer for me…but my last experience there wasn’t the best. So worth the extra couple of miles to go up north.

Apr 11, 2026
Very short wait time. Thanks

Apr 11, 2026

Apr 11, 2026
Quick, responsive, informative and friendly.

Apr 11, 2026
Everett was warm and friendly especially the check in nurse. My doctor was above and beyond kind and caring.

Apr 10, 2026
A very good team. Best Medical staff .

Apr 10, 2026
I was in and out so quickly and now resting with antibiotics for my sinus infection. Nurse and Doctor were both amazing!

Apr 10, 2026
AJ was great. He listened to both of us and explained things well. He made sure all of our questions were answered.

Apr 10, 2026
No complaints everyone was very professional. Didn’t have to wait long they took me in not even 5 minutes after I arrived. I was taken care off every fast.

Apr 10, 2026
We were a walk-in appointment and were brought right in.

Apr 10, 2026
The staff did a good job. I would recommend their service to anyone. Thanks, feeling better

Apr 10, 2026
Everyone is always so pleasant. Not my favorite place to go, but when I have to go I always have a good experience.

Apr 10, 2026
They took care of me

Apr 10, 2026
Thank you I have had A very GOOD EXPERIENCE..

Apr 10, 2026
Everyone was amazing. It was one of the best experiences I’ve ever had at a medical facility.

Apr 10, 2026
The Attendant I saw, Luke, was very caring and helpful. Wish there were more like him in this world.

Apr 10, 2026
Doctor, and Staff were wonderful. Took wonderful care of me .

Apr 10, 2026
APN was thorough and checked me and listened to what I had to say. She was professional and friendly!!!

Apr 10, 2026
The whole staff were so kind! They all were so lovely

Apr 10, 2026
It’s a very nice facility.

Apr 9, 2026
They are the best and most caring professionals I have ever had the pleasure to know.

Apr 9, 2026
I've had nothing but great experiences with Renown and all staff members. I had open heart surgery two years ago and everyone was amazing! Great people. The aftercare heart program on Double Diamond had wonderful people working there as well. Everyone cares tremendously! Thank you, Renown Team!

Apr 9, 2026

Apr 9, 2026
Directed me to Banner Hospital ER. She was very caring. I ended up being admitted to Hospital with blood clots.

Apr 9, 2026
Thank you very much!

Apr 9, 2026
All the staff was caring and treated me well.

Apr 9, 2026
I was able to be seen by the doctor within 10 minutes of walking into the building. It was very nice.

Apr 8, 2026
Great customer service. I love going there. It was last minute urgent date and there's no wait. The facility was really nice and clean. The doctor, receptionist, everyone was super nice. We'll go again.

Apr 8, 2026
Dr Brion Hill was exceptionally competent, an excellent communicator, and a caring and compassionate physician. I was very impressed as he definitely went above and beyond in bringing invested in my condition and health improvement after such a very painful night,

Apr 8, 2026
Jamie was very professional and thorough!

Apr 8, 2026
Made an app’t, was taken in within 5 minutes of arriving. It was a good experience.

Apr 8, 2026
The doctor Dr. Goode explained everything was so kind and the staff during procedure was so kind

Apr 8, 2026
I was taken in quickly and the doctor was timely. She listened and understood the discomfort I was experiencing. All around great experience.

Apr 8, 2026
The PA a gal, can’t pull up her name right now,we saw was amazing n my husband and I felt cared for n listened to. The young man working with her was caring… good team. We know where to go next time if we needed UC.

Apr 8, 2026
I'm glad this service is available.

Apr 8, 2026
I had a pretty deep cut low on the back of left leg. It was thoroughly washed then 5 stitches was placed to hold the edges together for healing. GOOD JOB by all!!!

Apr 8, 2026
My nurses James and Riley were absolute delights and made me feel tended to and comfortable during a really miserable experience.

Apr 8, 2026
Thank you to Dr. Bogart for encouraging me to try the medication he thought would do me the most good. I was hesitant because as a child I broke out in hives with penicillin. He was patient with me and listened to my concerns. I am feeling better.

Apr 8, 2026
Excellent Doctor; can't remember his name, but he was knowledgeable and provided good care.

Apr 8, 2026
Keep up the good job.