24,950 Ratings, 7,499 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care consistently delivers compassionate, professional, and knowledgeable care, even on busy days and holidays. Patients appreciate thorough explanations, attentive listening by nurse practitioners and providers, and effective treatments like prescriptions and referrals when needed. The facility is praised for cleanliness, courtesy, and promptness, though some patients experience long wait times and occasional communication gaps, especially regarding diagnostic imaging and appointment scheduling. Overall, the team’s caring approach and competence foster trust and positive health outcomes for a variety of urgent conditions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 19, 2026
Renown Urgent Care Damonte Ranch
Provider MD Martinez was amazing, kind, gentle and thoughtful. Fast and efficient! Following up with results as promised! Great full for Damonte service!
Jul 18, 2026
Waiting was short
Jul 18, 2026
Jul 18, 2026
Wonderful experience all around. Jeromy dryer took the time to be certain I understood all my options. Very personable and knowledgeable
Jul 18, 2026
Very efficient operation with knowledgable staff. I was in and out within an hour.
Jul 18, 2026
Thank you!
Jul 18, 2026
Staff showed good professionalism
Jul 17, 2026
It was a very non-stressful experience.
Jul 17, 2026
Jean A. Was amazing, very caring and thorough. Offered additional help if necessary, ran tests to comfort my diagnosis and called with results once they were completed. I appreciate the care that I was given.
Loretta the MA was great as well.
Thank you.
Jul 17, 2026
Always kind and caring and very professional
Jul 17, 2026
Glad I went
Jul 17, 2026
If this is about the Urgent Care staff in N. Carson City NV.....yes, they are great! I had to wait a little bit, but it was OK. They treated me and suggested followup care from my regular PhP. Or come back to them if I needed more help for my accident injuries. I very much appreciated the great attitude. Thank you Staff!!
Jul 17, 2026
My experience for this visit was exceptional!
Jul 17, 2026
They repeated their top notch 5 stars service as always.
Jul 17, 2026
I've always had a positive opinion of Renown Urgent care Ryland over the years.
Jul 17, 2026
Ingred the medical assistant that helped us was so incredibly thoughtful and sweet. She made a stressful situation so easy. Thank you so much!
Jul 17, 2026
The personnel were outstanding!!!
Jul 17, 2026
Under the circumstances it was a great visit.
Jul 17, 2026
Good afternoon. I was very pleased with the physician. She listened to me. She took her time. I didn't feel pressured or like I was in an office that had only, say, 15 minutes to give me. She answered my questions clearly and I felt very confident with her ability. Thank you. I will be back, God forbid, but if I need care, I will come there. Thank you.
Jul 17, 2026
efficient, polite all around
Jul 17, 2026
Kelly, APRN is excellent. She is very thorough, an excellent practitioner!
Jul 17, 2026
Protocol was correct
Jul 17, 2026
Overall excellent performance
Jul 17, 2026
Thank you, very helpful and caring
Jul 16, 2026
Great medical staff.
Jul 16, 2026
Marissa NP was excellent.
Jul 16, 2026
I received good care and attention. The staff was great.
Jul 16, 2026
Very good care and a reasonable wait time
Jul 16, 2026
quick and easy, the way urgent care should be!
Jul 16, 2026
Fast, friendly and efficient
Jul 16, 2026
The doctor was efficient and reassuring.
The nurse was amazing!
Jul 16, 2026
Extremely friendly, helpful, explained how to clean my son's wound. Was gentle with my son. Everyone was professional and helpful and made my baby feel safe
Jul 16, 2026
thanks for being here in Fernley NV
Jul 16, 2026
The two ladies at the desk were incredibly nice and sweet. Dr Kala was incredible. It’s been a long time since I’ve felt listened to and cared for like she did. It helped ease my anxiety a lot.
Jul 16, 2026
My appointment was scheduled for 12 at 12:01 I was in a room getting my vitals taken. The doctor came in right after listened to my symptoms and told me antibiotics would be ordered at my pharmacy within the hour. No waiting it was amazing!
Jul 15, 2026
Great staff, front and back.
Jul 15, 2026
These are good people working here. I feel well taken care of, listened to, and like they care.
Jul 15, 2026
I can’t say enough positive about this entire experience.
Jul 15, 2026
Very fast, professional and empathetic
Jul 15, 2026
Great experience. I didn’t have insurance and the staff worked to help me know the costs of care and my options.
Jul 15, 2026
Great service - very fast
Jul 15, 2026
The ease of making an appointment and how fast it went to location was excellent centrally located. It’s a great experience.
Jul 15, 2026
the nurse did an excellent job.
Jul 15, 2026
Very pleasant and very nice to me.
Jul 15, 2026
Very helpful and professional. Thank you.
Jul 15, 2026
Very attentive and quick (but not too quick!) care
Jul 15, 2026
Lovely staff and practitioners.
So caring and welcoming.
Jul 15, 2026
Everyone was kind, the facility was clean and I felt like it was the best possible experience for out of town emergent care.
Jul 15, 2026
I was impressed that they could tap into the Houston Methodist My Chart, Epic, to get my medical information.
Jul 15, 2026
I felt heard and taken care of. Thank you.