Renown Urgent Care Fallon

Urgent Care

560 E Williams Ave

Fallon, NV 89406 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

829 verified ratings

829 Ratings, 231 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 13, 2026
I was diagnosed correctly and was given medicine to help me and I'm feeling much much better

Mar 12, 2026
Vision was perfect. She was very easy to understand. It very seemed very empathetic to my situation.

Mar 9, 2026
It was friendly and caring, quick and understanding.

Mar 2, 2026
Alicia was efficient and caring. She quickly diagnosed and got me the meds I needed. Feeling much better now.

Mar 2, 2026
The doctor I seen, she was very good, Dr. Kim. I liked her very much and she explained everything that I asked her. I'd recommend her.

Mar 2, 2026
Very professional and understanding!

Mar 1, 2026
All of the staff are excellent and treat you with the utmost respect from the time of checking until saying bye.

Feb 27, 2026
The staff is always nice… Cycles through different & yet all that work with Doctor Kim are always pleasant. As said Kim is a very understanding & she definitely always has my children’s best interest and care.

Feb 26, 2026
Honest to God, it was the most pleasant experience I’ve ever had going into an urgent care. I was a little reluctant at first, but if that honestly is how it is every time, I don’t know if I will ever go back to the hospital thank you so much.

Feb 26, 2026
Dee was fantastic and extremely pleasant to be with. Great diagnosis as well.

Feb 26, 2026
Alyssa was amazing. Because of her care, I am recovering nicely.

Feb 24, 2026
The experience was very good. My one issue was that I was left waiting for my doctor in the room provided for a rather long time as it appears that the doctor was not immediately informed that I was in there by the receiving person

Feb 24, 2026
NP Kim is a treasure. She is knowledgeable and skilled. In addition, she's kind and respectful. I trust her. Fallon is fortunate to have her.

Feb 22, 2026
Excellent experience…easy check-in, small wait time, friendly and helpful doctor. Thank you!

Feb 21, 2026
Very crowded, glad I made an appointment. Still felt like everyone had time for me

Feb 19, 2026
Staff were pleasant and professional. Doc Deances checked on me many times to make sure my issue was addressed and resolved. Would most definitely go back for other health related issues I may have in the future that would require immediate attention. ??

Feb 19, 2026
Does a good job

Feb 18, 2026
The urgent care is always cognizant of what they’re doing. They listen and let the patient know that there is something going on and how they’re going to do the plan of care for treatment. My visits have always been good there and they’ve taken care of the problem that I’ve had in an emergency.

Feb 17, 2026
Provider Kimberly Padilla was exceptional! Pleasant, light hearted attitude despite a waiting room of sick people! Attentive, listened, asked relevant questions and provided a solution. I had scheduled an appointment, arrived early, got called back early and was done and out within 25 minutes! Fabulous! There were several other people in the waiting room when I arrived and I can only assume they didn’t have appointments. This is a great clinic! Attentive, convenient healthcare in a rural town like Fallon, NV can be difficult to find. This clinic has always been pleasant and available when I’ve needed walk-in care or scheduled lab work. Thank you.

Feb 15, 2026
wasnt to long of a wait ...people were freindly ....i didnt get my problem taken care of and was kind of disappointed with that but everything else

Feb 14, 2026
Great staff. Professional and kind.

Feb 14, 2026
Got me in right away and answered all my concerns & questions with care...

Feb 14, 2026
It was wonderful. I was treated with such respect and they listened to me and I'm well now. Whereas I tried banner twice and they told me that I wasn't sick, that I didn't have anything. And I finally got so bad. I went to urgent care and they took care of me and I would recommend it to anybody and everybody. Thank you. Bye.

Feb 11, 2026
I'm very grateful for this Medical facility here in Fallon. Excellent care is always provided no matter the circumstances. They will refer you to specialists if the need is there. Dr. Kim Padilla is fabulous.

Feb 11, 2026
Rachel was professional, thorough and efficient. I appreciated that I could make an appointment on line

Jan 1, 2026
Dr. Kim was professional and caring

Dec 29, 2025
With 30 years' experience in healthcare, I was impressed with your people. I would not be ill-advised to go back to them again. It was great. They definitely did better than both Walmart pharmacist and the hospital people did. So I would, yeah, I would recommend them highly. I'm sorry that I can't use them for my regular doctor.

Dec 25, 2025
I loved the attention of those who attended me knew what I needed

Dec 21, 2025
This was the best experience I’ve had at this clinic in a long time. The gal who greeted was very friendly, the girl who took us back was funny and friendly and the dr was efficient. Please hang on to these employees!

Dec 19, 2025
Great care and nice people.

Dec 18, 2025
The folks were very professional, courteous, and patient, but the wait time was very unnerving, I wished they'd gave me a time in which I would be seen (2 hours) waiting could have been spent away from others who might not have been as infected by whatever I had.

Dec 17, 2025
That was the best visit I've had at your clinic so far. I think you're going in the right direction with employees and doctors. Before my visits were horrific, so you guys are doing much better. Thank you very much. Bye.

Dec 16, 2025
Very compassionate team of providers, this was my third time being seen here and they are always friendly and caring.

Dec 15, 2025
The online check in worked for me this time and it was so easy

Dec 15, 2025
They treated us with such kindness and compassion when my little boy was sick! He made a mess in the waiting room and they were so sweet to clean it up for us. I was such a worried mama but the Doctor and medical team was able to help me and my son. Would 1000% recommend this place to all of my family and friends for urgent care needs.

Dec 12, 2025
No negative experience.

Dec 10, 2025
It's a great facility.I don't even mind going there when I'm sick.So thank you for having this place nearby and so clean and friendly.

Dec 9, 2025
The response to the first question, I believe, was supposed to have been a two, not a one. Thank you.

Dec 4, 2025
Your question where I answered no was not applicable. I was told my results would be in my chart which I did get results in my chart. Fallon lane and clinic is phenomenal!!

Dec 3, 2025
On vacation here from Omaha, got a sinus infection, got into the office quickly, was diagnosed by an excellent doctor, and used the medication and then well. Thank you.

Dec 1, 2025
It went well and didn’t take too long. And my prescription was ready when I got to the Pharmacy. The Dr was very caring and helped me but I did have questions for her the next day but she wasn’t there so didn’t get to talk to her again about my concerns but I’m feeling better today but not over it. Thank you

Nov 28, 2025
Good Visit. Staff was friendly and knowledgeable Thank You

Nov 27, 2025
Thank you

Nov 26, 2025
Such care and listening by all staff. Excellent

Nov 25, 2025
I really like going to the urgent care. I appreciate the quality of politeness and care they give.

Nov 25, 2025
All was good!!

Nov 21, 2025
I was in pain due to a medication my provider at that time had failed to refill, the staff recognized my condition and took the steps to prescribe the medication needed to get my health back on track. Thank you very much for your assistance

Nov 21, 2025
Awesome care

Nov 20, 2025
Thank you for seeing me when I was so desperately sick.

Nov 20, 2025
The nurse practitioner, Kimberly Padilla, was very professional and caring. She spoke up so my mother could hear her and she took her time and explained everything. She asked a lot of questions and listened very attentively. My sister and I were at the appointment with our mother and Kimberly answered all our questions as well. We had to contact the office later for a question regarding a prescription, and we received a prompt answer.