Renown Urgent Care Fallon

Urgent Care

560 E Williams Ave

Fallon, NV 89406 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

930 verified ratings

930 Ratings, 253 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients express strong satisfaction with the compassionate, professional, and efficient care provided at Renown Urgent Care Fallon. Common praises include friendly, knowledgeable staff, easy appointment scheduling, and effective treatment, especially for acute conditions like sinus infections. The facility's clean, welcoming environment and the kindness shown to children are frequently highlighted. While wait times are occasionally noted as a concern, overall patient trust and positive experiences emphasize the clinic's quality and the team's genuine concern for patient well-being.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 25, 2026
The only issue I had is they only did one of the tests and forgot to do the other test I was supposed to get

Apr 23, 2026
Felt respected understanding from the time I walked in until the time that I left had a great experience.

Apr 23, 2026
The receptionist was exceptionally kind. The doctor was awesome. I would rate this facility a 10 plus.

Apr 20, 2026
The time spent in the waiting room was really long. Wewere there for an hour and half before even being called back. I feel like it would be good to have one more physician on duty each day, since this happens often and is very hard on children who are feeling poorly. That being said, I also understand we are a small community and might not have enough staff at this time.

Apr 16, 2026
The staff was awesome! Very understanding and knowledgeable. I can always rely on Renown for my own well-being and my family's well-being! Very thankful for all the people that work for Renown, they are on it, they know how to get the job done right!!!!!

Apr 13, 2026
I received the care I needed at that time. Thank you.

Apr 9, 2026
It was good

Apr 9, 2026
Directed me to Banner Hospital ER. She was very caring. I ended up being admitted to Hospital with blood clots.

Apr 6, 2026
The doctor that seen saved my life cause my blood sugar was high sent me to renown hospital

Apr 6, 2026
Grateful.

Apr 4, 2026
Mac was outstanding. He took the time to actually listen to what I was telling him about my symptoms, did the necessary exams and explained his findings and recommended treatment in very clear and concise terms. Furthermore, while not being at all preachy or judgmental, he gave me sound, practical and realistic suggestions on a way that I can use in my continuing effort to stop smoking. He is the only health care worker who has ever done this for me. I felt like he actually cared!

Apr 2, 2026
The doctor was super awesome. Really good with the kid

Apr 1, 2026
Great experience, It took less than an hour for the whole appointment. The doctor listened to my problem and helped me immensely.

Apr 1, 2026
The doctor was excellent and I really was comfortable with her.

Mar 31, 2026
Great team and very professional!

Mar 30, 2026
The lady helped me out and was very nice

Mar 28, 2026
I would recommend scheduling an appointment time. Sometimes it gets very busy

Mar 28, 2026
Great and fast service!

Mar 25, 2026
Happy to have Renan and Fallon. They did a good job.

Mar 24, 2026
Very thorough and was kind to me. I enjoyed the provider. The breathing treatment hose i had to hol cause thr hose kept popping off.

Mar 20, 2026
the doctor kim padilla is an awesome person.Is very helpful and understanding????

Mar 18, 2026
I made a appointment earlier in the day, with a short wait was then able to see a physician. Everything was explained clearly to me about what I was seen about. Each staff member I spoke with were respectful, professional and treated me with kindness.

Mar 13, 2026
I was diagnosed correctly and was given medicine to help me and I'm feeling much much better

Mar 12, 2026
Vision was perfect. She was very easy to understand. It very seemed very empathetic to my situation.

Mar 9, 2026
It was friendly and caring, quick and understanding.

Mar 2, 2026
Alicia was efficient and caring. She quickly diagnosed and got me the meds I needed. Feeling much better now.

Mar 2, 2026
The doctor I seen, she was very good, Dr. Kim. I liked her very much and she explained everything that I asked her. I'd recommend her.

Mar 2, 2026
Very professional and understanding!

Mar 1, 2026
All of the staff are excellent and treat you with the utmost respect from the time of checking until saying bye.

Feb 27, 2026
The staff is always nice… Cycles through different & yet all that work with Doctor Kim are always pleasant. As said Kim is a very understanding & she definitely always has my children’s best interest and care.

Feb 26, 2026
Honest to God, it was the most pleasant experience I’ve ever had going into an urgent care. I was a little reluctant at first, but if that honestly is how it is every time, I don’t know if I will ever go back to the hospital thank you so much.

Feb 26, 2026
Dee was fantastic and extremely pleasant to be with. Great diagnosis as well.

Feb 26, 2026
Alyssa was amazing. Because of her care, I am recovering nicely.

Feb 24, 2026
The experience was very good. My one issue was that I was left waiting for my doctor in the room provided for a rather long time as it appears that the doctor was not immediately informed that I was in there by the receiving person

Feb 24, 2026
NP Kim is a treasure. She is knowledgeable and skilled. In addition, she's kind and respectful. I trust her. Fallon is fortunate to have her.

Feb 22, 2026
Excellent experience…easy check-in, small wait time, friendly and helpful doctor. Thank you!

Feb 21, 2026
Very crowded, glad I made an appointment. Still felt like everyone had time for me

Feb 19, 2026
Staff were pleasant and professional. Doc Deances checked on me many times to make sure my issue was addressed and resolved. Would most definitely go back for other health related issues I may have in the future that would require immediate attention. ??

Feb 19, 2026
Does a good job

Feb 18, 2026
The urgent care is always cognizant of what they’re doing. They listen and let the patient know that there is something going on and how they’re going to do the plan of care for treatment. My visits have always been good there and they’ve taken care of the problem that I’ve had in an emergency.

Feb 17, 2026
Provider Kimberly Padilla was exceptional! Pleasant, light hearted attitude despite a waiting room of sick people! Attentive, listened, asked relevant questions and provided a solution. I had scheduled an appointment, arrived early, got called back early and was done and out within 25 minutes! Fabulous! There were several other people in the waiting room when I arrived and I can only assume they didn’t have appointments. This is a great clinic! Attentive, convenient healthcare in a rural town like Fallon, NV can be difficult to find. This clinic has always been pleasant and available when I’ve needed walk-in care or scheduled lab work. Thank you.

Feb 15, 2026
wasnt to long of a wait ...people were freindly ....i didnt get my problem taken care of and was kind of disappointed with that but everything else

Feb 14, 2026
Great staff. Professional and kind.

Feb 14, 2026
Got me in right away and answered all my concerns & questions with care...

Feb 14, 2026
It was wonderful. I was treated with such respect and they listened to me and I'm well now. Whereas I tried banner twice and they told me that I wasn't sick, that I didn't have anything. And I finally got so bad. I went to urgent care and they took care of me and I would recommend it to anybody and everybody. Thank you. Bye.

Feb 11, 2026
I'm very grateful for this Medical facility here in Fallon. Excellent care is always provided no matter the circumstances. They will refer you to specialists if the need is there. Dr. Kim Padilla is fabulous.

Feb 11, 2026
Rachel was professional, thorough and efficient. I appreciated that I could make an appointment on line

Jan 1, 2026
Dr. Kim was professional and caring

Dec 29, 2025
With 30 years' experience in healthcare, I was impressed with your people. I would not be ill-advised to go back to them again. It was great. They definitely did better than both Walmart pharmacist and the hospital people did. So I would, yeah, I would recommend them highly. I'm sorry that I can't use them for my regular doctor.

Dec 25, 2025
I loved the attention of those who attended me knew what I needed