Renown Urgent Care Summit Ridge

Urgent Care

4791 Summit Ridge Dr

Reno, NV 89523 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

1,424 verified ratings

1,424 Ratings, 469 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 10, 2025
Dr. Bester tested thoroughly for positive UTI infection as well as contacting me personally with the results. First rate care. FIVE stars!

Oct 9, 2025
Carrie Barrier, is the most caring person when I see her . She answers my ear concerns and she is very assuring about my condition . I will always call on her. I’m so glad that she is at your group . Thanks

Oct 8, 2025
My Nurse Practitioner, Aaron Williams, was thorough, kind, concerned and caring. I also received a phone call from him upon receiving additional test results. I wish he could be my Primary Care medical professional.

Oct 8, 2025
I'm very happy with Summit Ridge Urgent Care. The staff there are professional, respectful, and they're very good attention. I was a walk-in, and I was seen within three quarters of an hour. I think that's good, because I'm a registered nurse. And I think the APRN who saw me, I think her name was Marissa, was awesome. So I'm very, very happy that this is renowned, and I am a part of renowned staff. Thank you.

Oct 7, 2025
Everything went well - pleased with the care and help!

Oct 3, 2025
Amazing!

Oct 2, 2025
Tara is a wonderful provider. She listens and shows genuine concern. I’m a NP as well so it was so nice to experience a caring provider.

Oct 2, 2025
Everyone very friendly & helpful & took care of me in a timely manner!

Sep 29, 2025
I am visiting the area, so I was very grateful to be able to receive the care I needed in a timely manner.

Sep 29, 2025
Friendly attentive staff. Seen quickly had made a walking time online. Only thing was communication was not up to par. No way of communicating once results came in and sent to a wrong pharmacy. Other than that would use again if needed

Sep 27, 2025
I went to have my ears cleaned out because I couldn't hear anything. I couldn't make an appointment because my hearing was completely blocked. They were very helpful and considerate and saw me with almost no wait.

Sep 26, 2025
Staff members (nurses, physicians, technicians and the support) are very helpful. They tried their best to accommodate my daughter’s needs.

Sep 26, 2025
The staff and physician helped my problem and were very kind.

Sep 25, 2025
Aaron Williams APRN was a very thorough and professional provider, would highly recommend.

Sep 25, 2025
Thank you

Sep 24, 2025
It was great but when I needed help after for paperwork it was a nightmare to get to talk to them. Dr Rachael was excellent but I needed more help and could not get it.

Sep 23, 2025
I was treated great and I feel much better now she was respectful and very helpful

Sep 23, 2025
Absolutely a perfect experience. Quality care.

Sep 23, 2025
Welcoming. Professional. Very satisfied with all service provided

Sep 22, 2025
Always a good experience at Summit Ridge.

Sep 20, 2025
The visit was great from the minute I arrived until I left. Very impressed.

Sep 20, 2025
Excellent care and prompt attention. Exceeded my expectations and reduced my anxiety about going in for treatment. I really likes the appointment based scheduling. PA was excellent as well as radiology technician Thanks

Sep 20, 2025
Best Dr visit I've experienced in a long time. I now understand my disease.

Sep 20, 2025
I am visiting from Connecticut and found you via Google. The entire experience exceeded expectations. From my 1st call to the visit and discharge, everyone was friendly, extremely helpful, professional and compassionate. As a former hospital CEO, I am very satisfied. You should be very proud of your program. Thank you for outstanding care.

Sep 19, 2025
Getting in to see the doctor was easy and while I realize there are many patients seeking care, this clinic and the physician were timely and effective. Dr. Hill is someone I could easily accept as my family practice primary physician.

Sep 19, 2025
Excellent

Sep 18, 2025
I saw Dr. Hill and he was very nice. He took the time to talk to me. I appreciate Dr. Hill. I would love to have him as my GP.

Sep 18, 2025
My NP was congenial, knowledgeable, and reasonably thorough in her treatment

Sep 17, 2025
The Dr. B. Hill had a great bedside manner. I would continue on with him if he had a regular practice.

Sep 17, 2025
Dana Julian was very thorough and caring about my concerns. She asked good questions to understand why I was hurting and had good advice for me. I would like to see her again if I have a problem in the future! Also the student helper who was with her seems like she will be an excellent professional in the future.

Sep 17, 2025
Reception was very efficient and personable. Lindsay, the nurse, was just outstanding. She was kind, asked smart questions, but was incredibly thorough in trying to identify what was going on. Thank you.

Sep 16, 2025
This is by far the best urgent care clinic that I've ever been to, all three visits. All the doctors take me seriously, and the guy that did my x-rays was so helpful and polite, and he also did my x-rays last year.

Sep 16, 2025
NP was very professional. She answered all my questions and outlined what I needed to be aware of concerning my recovery process.

Sep 16, 2025
Nurse practitioner was great. I didn't feel blown off and all of my concerns were given a satisfactory explanation.

Sep 15, 2025
This was my best experience I’ve ever had at urgent care, Dr. Lindsay was the best doctor I’ve had, she made an impossibly hard situation bearable, she treated me with kindness and empathy, she went above and beyond and you can tell she really cares about her patients. She took her time with me, made sure she explained everything and that I understood, I think she is the best doctor in Reno.

Sep 15, 2025
Thanks

Sep 15, 2025
Dr. Chen was very caring and explained what he was thinking. Good job, Renown, including staff.

Sep 13, 2025
Everyone at this facility was top notch. The receptionist was so very helpful. She went out of her way to help us.

Sep 13, 2025
The MA sent me immediately to the ER. She was very clear about what was probably going on, what I needed to do, and that the situation was urgent. She was excellent.

Sep 12, 2025
Nice and informative staff. Doctors were knowledgeable and friendly. I was well taken care of. Thank you Renown

Sep 12, 2025
it was excellent upon arrival & departure

Sep 10, 2025
I thought the Dr and the girl who cleaned by ear were exceptional. I definitely have no complaints.

Sep 10, 2025
Dr. AJ was very though in his treatment. He took the time to look at past events and gave very good context about the best way to move forward. Very personable. He did a great job. All of the doctors we have seen at this urgent care has been great.

Sep 9, 2025
Feeling much better. Thanks to the provider

Sep 8, 2025
I was seen promptly, everybody was very nice, courteous and helpful Thank you to the staff

Sep 8, 2025
The whole experience was above average, thank you!!

Sep 6, 2025
I always have a positive experience here.

Sep 5, 2025
Kala Scoggin was fantastic. I appreciated her reading my MyChart so she knew some of my issues. She was pleasant, professional and very helpful and knowledgeable. If she were in private practice, I’d love to be her patient.

Sep 5, 2025
Super helpful, understanding and patient! Professional and knowledgeable as well!

Sep 5, 2025
Loved the nurse and doctor. So helpful.Clinic got me in right away, and I'm getting better!