Renown Urgent Care Summit Ridge
Urgent Care
4791 Summit Ridge Dr
Reno, NV 89523 Directions
4.7 out of 5
2,254 verified ratings
2,254 Ratings, 750 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Summit Ridge consistently delivers professional, efficient, and compassionate care with a knowledgeable and attentive medical team. Patients frequently highlight the thoroughness and clear communication of providers, who ensure proper diagnosis and follow-up care, including referrals to emergency services when necessary. The staff’s kindness and respect contribute to a positive experience, with many appreciating timely appointments and detailed explanations. Medical conditions such as kidney stones, pneumonia, AFib, and respiratory infections are managed effectively. Overall, the center is praised for its exceptional, patient-centered urgent care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 30, 2026
My time was well spent. I’m glad I went and I was in and out in no time.
May 29, 2026
Very satisfying exp. Thank you
May 29, 2026
Pleasant and efficient scheduler (on the phone). Receptionist at Summit Ridge was very friendly. Nurse Practitioner Francis diagnosed my issue and immediately ordered a topical antibiotic to treat the problem. Five stars!
May 28, 2026
Probably my 5th or 6th time at Renown urgent care over the years. Service is always the same easy appointments low waiting time and professional medical staff.
May 28, 2026
Francis is an excellent provider, attentive, knowledgeable and thorough, was very conscious of my issue while doing abdominal exam and made sure to use a light touch, highly recommend.
May 26, 2026
Everyone was very pleasant and kind
May 23, 2026
Treated me completely
May 22, 2026
Cristina Mosqueda Was very intentive and listened to what I needed for my elbow. I appreciate you guys taking me in very quickly and giving the prescriptions and referrals!!!
May 20, 2026
The nurse practitioner who saw me was very kind and very helpful. Explained my condition thoroughly and called me back with with test results promptly.
May 19, 2026
Booked an X-ray online thru website at the NW Sharlands location. 05/17. When I arrived there was a note on the door. No X-rays today. The front desk attendant should have ability and access to view scheduled upcoming online appointments and call scheduled X-ray patients to refer to another location. Not a huge inconvenience as other location is very close by. But attendant at Sharlands location very apologetic and very helpful and very nice
May 18, 2026
Hi, the doctor was very thorough in his explanation and prescribed an antibiotic and an antibiotic cream when I was talking with him in the office. However, when I went up to Walgreens, they only had the antibiotic pill, not the antibiotic cream. So that was the only nafu, if you will. I never did get a call back regarding whether I was supposed to get that cream or not. My injury seems to be quite healed, although there's a little bit of a lump at the site. So yeah. Anyway, that was my feedback for you. Thank you.
May 17, 2026
It was fast
May 16, 2026
The provider wisely sent me to the hospital. It took 2 days to identify metapneumovirus, for which nebulizer treatment was not recommended. You might add that to your list of swabs. I was not the only person at South Meadows with this virus.
May 15, 2026
Very nice Doc and staff
May 15, 2026
It was easy to make an appointment. There was very little waiting time and my appointment was quick. The doctor was very good.
May 15, 2026
Doctor's remedy has helped ease my discomfort /pain and have been able to sleep a little better than before.
May 14, 2026
Friendly, compassionate, professional!
May 14, 2026
I arrived 15 minutes before closing on a Saturday night and nobody on the staff made me feel like I was delaying their ability to leave for the day. Everyone was kind and aided me quickly. It was a fantastic experience overall for Urgent Care.
May 13, 2026
I felt valued from the moment I stepped in, from how I was greeted in the reception area to being promptly shown to an exam room. The PA was very attentive and thorough in explaining what she thought occurred. Then she followed up again in great detail following x-rays. X-ray tech was also kind and caring. And the nurse, I believe, that came and put a boot on my foot. My experience was very, very favorable. In fact, I told both of my adult children if they ever had need for an urgent care visit that I would recommend they go see you. So thank you very much.
May 13, 2026
As usual, it was a good experience. Doctor was great, personable.
May 13, 2026
Quick and easy
May 12, 2026
I really liked Dr. Hill. He actually called after I left to ask a follow-up question to make sure that he had covered all bases before he sent me on my way. I really appreciated and I will come back again and hope he's there. Thanks. Bye.
May 12, 2026
Dr. Hill was wonderful and took his time to listen to me even though the work day was nearly over. I truly appreciate his time and effort!
May 12, 2026
Entire staff was lovely
May 11, 2026
Very thorough care and discussion with the physician.
May 9, 2026
Luke and Maribell were very helpful, professional and friendly. Luke diagnosed the problem, told me what to expect and how deal with my issue. He has ‘healing energy.’
May 8, 2026
Yes, I pressed the wrong button, first of all. The receptionist was very helpful. I didn't mean to press one. I meant to press four. I was treated rapidly, seen rapidly, and was treated with care, and I really got a lot out of the visit in a positive way.
May 8, 2026
By FAR the best experience I’ve had at an urgent care facility, particularly the physician. Extremely kind, patient, personable, clear, and compassionate. Obviously I hope to avoid a return visit, but if I find myself in that position, at least I’ll know I’m in great hands.
May 6, 2026
They listen and felt like they understood the pain I was in.
May 5, 2026
Everything went very smooth. I was in and out very fast.
May 5, 2026
The nursing practitioner was absolutely lovely and very kind.
May 5, 2026
The solution presented to my problem worked perfectly. Issues were resolved in short order.
May 4, 2026
The nurse practitioner was very personable. Said she would get back to me if the urine culture came back that I need antibiotics.
May 4, 2026
I was able to complete my registration online and had a very short wait. The providers were efficient and helped me with my issue.
Apr 30, 2026
Great caring staff
Apr 29, 2026
Fast friendly service! My favorite Urgent Care!
Apr 28, 2026
Very knowledgeable and caring.
Apr 27, 2026
Minimal wait time, everyone was kind and courteous. Provider was patient with my rambling explanation of my concern. A great experience.
Apr 27, 2026
Thank you so very much for helping me with my situation.
Apr 26, 2026
After being sick for a week, it was so nice that Dr. Carter took how I was feeling seriously and thankfully even though I didn’t have pneumonia, I appreciate that she did a full work up and got me on the appropriate antibiotics so I could start feeling better.
Apr 24, 2026
I'll be back!
Apr 23, 2026
Jamie is always great!!
Apr 22, 2026
Thank you
Apr 22, 2026
Thanks for prompt care
Apr 21, 2026
The PA who saw me was wonderful. I don't remember her name, but I want her to know that her treatment plan helped so much. I am very grateful
Apr 21, 2026
Very personable staff. Went above and beyond, and I appreciate it.
Apr 21, 2026
All people I was around had the utmost respect towards myself & family. Everyone was genuinely happy and nice to be around.
Apr 21, 2026
It was awesome. Through and helped stop bleeding on my finger laceration. Couldn't have asked for anything better. Very professional and friendly.
Apr 20, 2026
The Dr was very kind &
Professional
Apr 20, 2026
Very knowledgeable & understanding- thank you to the lady who helped us