Renown Urgent Care Summit Ridge
Urgent Care
4791 Summit Ridge Dr
Reno, NV 89523 Directions
4.7 out of 5
2,409 verified ratings
2,409 Ratings, 809 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Summit Ridge consistently delivers professional, efficient, and compassionate care with a knowledgeable and attentive medical team. Patients frequently highlight the thoroughness and clear communication of providers, who ensure proper diagnosis and follow-up care, including referrals to emergency services when necessary. The staff’s kindness and respect contribute to a positive experience, with many appreciating timely appointments and detailed explanations. Medical conditions such as kidney stones, pneumonia, AFib, and respiratory infections are managed effectively. Overall, the center is praised for its exceptional, patient-centered urgent care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 15, 2026
Lovely staff and practitioners.
So caring and welcoming.
Jul 15, 2026
The nurse practitioner that saw me was amazing and gave me all the information and everything that I needed very nice experience
Jul 15, 2026
It was wonderful
Jul 11, 2026
I had injured my left forearm Tuesday night. First thing Wednesday I made an appointment for 10 a.m. I arrived a few minutes early and was called a few minutes after 10. My medical assistant was very professional. She cleansed the wound and dressed it. Per instructions, I removed the dressing on Saturday. It is already really healed! I have always had a good experience at this urgent care. Thanks
Jul 9, 2026
PAC Adam was so helpful--I regularly get UTI's that are super painful but don't culture out until 3 days into the infection. He gave me [RX] 7 days & feel better. He also advised me to check Renown rx to find the [RX] Dr Falk wants me on but is not available anywhere else in Reno.
Please thank Adam & staff for helping me!
Jul 8, 2026
Despite the construction noise and parking confusion, the staff was courteous and helpful. The entire walk in experience was an hour. That's a '10'!
Jul 7, 2026
Everyone was extremely nice! I got the right care and am grateful for the kind doctors and staff.
Jul 6, 2026
Dr Sohz was proactive and efficient in helping me figure out what I had and took a extra step to get one of my ears cleaned out which helped a lot.
Jul 6, 2026
Kaitlyn is a fantastic provider and explained my situation and treatment plan extremely well.
Jul 4, 2026
Was seen very quickly
Jul 4, 2026
I was highly favorably impressed with the treatment received: efficient yet personable, getting to the root of the problem right away and setting me on a road to recovery.
Jul 4, 2026
Likely the best experience I have ever had at an urgent care. Staff was friendly and the was exceptional! She was the first to call me and let me know the results of an ultrasound she was able to schedule the same day after results were read in the early evening. Great experience!
Jul 3, 2026
although my hearing aid wasn't working I found it a little difficult to understand. I also was feeling so dizzy & nausea I didn't make it to emergency. I plan on going the 7th.
Jul 3, 2026
Jennifer F. Nurse Practitioner was amazing. She listened to my concerns, explained test results and was most sympathetic to my situation. She also followed up with subsequent test results two days later.
Jul 2, 2026
extremely kind and thorough.
Jul 2, 2026
Thank you for your help.
I went to the ER as suggested.
No blood clot, thank goodness!
Just rest & recovery.
Jul 2, 2026
We received very good care at the Summit Ridge Urgent Care and are grateful. Thank you.
Jul 1, 2026
All the healthcare providers were friendly, cared about and for me, and were very professional. Thank you!
Jul 1, 2026
Everyone was kind and very caring. I felt very well taken care of!
Jul 1, 2026
Wonderful care as always. Summit Ridge is the absolute best urgent care =) =)
Jun 30, 2026
The doctor was very helpful during the appointment and even after when I had questions. One of the best experiences I have had in a long time.
Jun 29, 2026
Excellent service from PA Taryn Bales. My wait time was less than 5 minutes. Summit Ridge Urgent Care is the best.
Jun 29, 2026
Dr. Frederick and the reception staff and all the assistants were exceptional. It was timely. I didn't have to wait long and my prescription was called in immediately and I was able to get the medications I needed. Thank you very much. It was a great experience.
Jun 25, 2026
I wasn't feeling well but everybody's positive attitudes and the attention paid to me made this a positive experience.
Jun 25, 2026
Everyone was very professional and pleasant! Happy you are located close to me.
Jun 23, 2026
This was such a horrible day for me. I am very much alone in my life (brown dog excluded). I walked in w/blood on my face, looking like death after crying for an hour. I was welcomed in & helped w/the nicest of professionals. Most importantly the nicest of people. Thank you all
Jun 23, 2026
The whole visit was fast and very professional. Top quality medical care.
Jun 23, 2026
Quick appointment, seen and tested immediately, felt heard, clear instructions and immediate script. Thank you very much!
Jun 22, 2026
Kaitlyn Jacobson handled my emergency very well. She listened carefully and offered appropriate advice about my situation. She is definitely a wonderful asset to the Renown Healthcare team.
Jun 22, 2026
Everyone was awesome and sympathetic to my needs.
Jun 22, 2026
I had a fishing hook in my knee and the Doctor she was absolutely amazing. I think her so much
Jun 22, 2026
I got right in to see the practioner. He was very nice, explained my condition, and wanted to help me. A good experience.
Jun 22, 2026
I think maybe this is a new Urgent Care site. I did not have to wait very long and was very happy with my provider.
Jun 22, 2026
The Dr was very good. Dr Bester.
Jun 22, 2026
Kaitlyn was very knowledgeable, professional and empathetic. She thoroughly explained what to expect and followed up as promised.
Jun 22, 2026
My nurse practitioner was the best and provided me with excellent care and the PAR who checked me in was so compassionate and understanding. I don't remember anybody's names right now, but both of them were such good employees. Thank you.
Jun 22, 2026
Great X-ray technician and the doctor was very good too!!
Jun 21, 2026
Efficient, courteous and human. Thanks to everyone there for making my experience all those things.
Jun 21, 2026
The physician's assistant was very knowledgeable and kind. He listened with care and compassion and helped to fill me with relief. The prescription he recommended gave me immediate relief for my eyes. The receptionist and intake persons were exceptionally thoughtful and empathetic. Grateful to have such exceptional care close to home. God Bless
Jun 19, 2026
Appreciate having an urgent care available for medical care when I cannot get in to see my primary care provider…… thank you!
Jun 18, 2026
It was a pleasant experience made from a very uncomfortable situation. The PA was very good and made me feel at ease.
Jun 18, 2026
I was in and out with great care.
Jun 17, 2026
Too good to be true!
Jun 16, 2026
Excellent, and no pain during 6 stiches.
Jun 16, 2026
Very good experience.
Jun 15, 2026
Excellent
Jun 13, 2026
Very professional
Jun 12, 2026
All good.
Jun 11, 2026
The staff was very courtious and prompt in getting me in and treated. I was scheduled labs very quickly and everything was seamless and comfortable.
Jun 10, 2026
Useful, found out that I had strep and got the right medication called in quickly.