Renown Urgent Care Summit Ridge
Urgent Care
4791 Summit Ridge Dr
Reno, NV 89523 Directions
4.7 out of 5
2,781 verified ratings
2,781 Ratings, 941 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Summit Ridge consistently delivers professional, efficient, and compassionate care with a knowledgeable and attentive medical team. Patients frequently highlight the thoroughness and clear communication of providers, who ensure proper diagnosis and follow-up care, including referrals to emergency services when necessary. The staff’s kindness and respect contribute to a positive experience, with many appreciating timely appointments and detailed explanations. Medical conditions such as kidney stones, pneumonia, AFib, and respiratory infections are managed effectively. Overall, the center is praised for its exceptional, patient-centered urgent care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 24, 2026
Everybody was friendly and competent and I had a good experience. I thank you. Bye-bye.
Oct 24, 2026
I came in for a dog bite, was fresh and still bleeding, and the doctor accurately looked it over, decided to put me on an antibacterial regimen. That was just great. He said if it swole up and turn red, take it to an ER the next morning. I did. And the ER doc said the summer, or the urgent care did a really good job. He wouldn't change anything. The swelling was just trauma, not infection, and the antibacterial would take care of it if it did arise. So good job. Thanks. The hand is much better now. Bye.
Oct 24, 2026
I have felt that the many times that I have gone to that urgent care, that I was treated very kindly and with great respect. And I really like that. And not treated like I was just some complaining old lady. It was a really good experience every single time I've gone there. I've been there for my shingles many years ago. They were fantastic with that. They helped me a great deal, more than my own doctor at the time. It just was a great experience. Thank you for your kindness. Bye.
Oct 23, 2026
Everyone I came in contact with was very courteous, respectful and made me feel comfortable.
Oct 23, 2026
The staff was very friendly and Nurse Practitioner Guarduque was very professional and kind.
Oct 21, 2026
The procedure was a bit painful but I was cautioned ahead of time
Oct 21, 2026
They were great. I felt very cared for.
Oct 21, 2026
The doctor was very knowledgeable, thorough and personable. A great option if you need care in short order.
Oct 20, 2026
Nurse and Dr were so nice and just made my visit very easy and quick
Oct 20, 2026
Dr. Sciatica was excellent-personable and on top of everything. Nurse Hannah Lujac(sp?) was outstanding. She went above and beyond.
Oct 19, 2026
This urgent care provider stepped in where my pcp unfortunately stepped out. 10 days after asking my pcp for help, still suffering I went here and 2 days later I’m already some better! Awesome care!
Oct 16, 2026
Dr Lara was very informative about my UTI , grateful for the info !
Oct 16, 2026
Doctor was extremely nice and listened to all my issues. Definitely would see her again under these circumstances!
Oct 15, 2026
Kaitlin was awesome! Friendly, consise and caring, I would definitely go back.
I'm from out of state, so it was really nice to be treated well!
Oct 15, 2026
Kaitlin, the PA I saw, was very thorough and knowledgeable. I appreciated her confidence in her abilities and how she conducted herself
Oct 15, 2026
I live close to the facility. Great to have nice, efficient & competent providers working there. Thank you!
Oct 15, 2026
Great and professional team work, fast service and excellent doctors, nurses and all staff in the clinic, highly recommend.
Oct 14, 2026
Thank you for your help in my medical emergency!! I was able to receive care at st Mary’s hospital thank you for your care and concern
Oct 14, 2026
Thanks for your help. My knee recovered after a day or two with the brace.
Oct 13, 2026
I appreciated being able to make an appointment easily and quickly. I also appreciated being able to complete the requisite paperwork ahead of time.
The doctor I saw was thorough and kind as well as professional.
Oct 11, 2026
I’ve shared with my neighbors the excellent care I received and the services they offer.
Oct 11, 2026
It was almost 7 pm their closing time & they took me
in. Everybody was calm and helpful. Thanking them
so much.
Oct 10, 2026
Nice staff - I had a successful visit.
Oct 8, 2026
Easy, no wait time
Oct 8, 2026
Dr Bester and his nurse were wonderful. I came in with the most painful back spasms and they were super helpful in providing rapid treatment.
Dr Bester said he was going to give me a shot and said oh wait, I don't have an iv. That's when I asked him if he was a hospital doc, which is amazing, given the small size of the clinic. They are truly professionals!
Oct 7, 2026
Young lady….Assistant to Dr Bester had a very nice personality.
Dr Bester was very thorough in prescriptions
as I mentioned my CkD issues
Oct 7, 2026
Wonderful wonderful people and professionals!!
Oct 6, 2026
I have always had good results with the summit ridge team. They always show concern and genuine care when I am there. Great team!
Oct 6, 2026
Thank you . I am from out of town and injury accused while traveling here. This organization was very helpful and accommodating. Thanks so much
NM
Oct 5, 2026
The Doctor was very good and called with lab results and discussed them.
Oct 2, 2026
The provider listened to my symptoms, asked clarifying questions and explained what she thought my issue was. I believe her diagnosis was correct as my hand is already showing signs of improvement. I am very pleased with the outcome.
Oct 2, 2026
Treated carefully, thoughtfully, and thoroughly. Great staff and facility. Thank you!
Oct 1, 2026
Hello, everyone was so helpful and kind. Thank you!
Oct 1, 2026
Everyone was very professional and I felt well taken care of. Thank you
Sep 30, 2026
The front staff greeted accordingly, the Assistant was thorough, and Nate ( Practicioner ) was very precise and professional.
Sep 30, 2026
I’ve ( unfortunately) had to use Urgent Care a couple of times recently for two different reasons. As always, the entire staff is friendly and efficient. I came in late in the day as a walk-in. Wait time was minimal and I was quickly patched up. Thanks
Sep 29, 2026
The entire experience from check-in to seeing Dr. Thole was seamless. This was my first time using an urgent care and a Renown affiliated institution. Convenient, expedited healthcare, delivered in a professional manner- this is what I expect and experienced first hand. Thank you for having this urgent care available and open on a Sunday. It prevented an unnecessary ER visit.
Sep 26, 2026
The entire staff was friendly and helpful from the start. My nurse was very friendly and a joy to be around and Nate G. was knowledgeable and helpful. He understood my needs and facilitated a great plan to get me back to work.
Sep 26, 2026
The receptionist seemed more interested in what he was looking at on his screen than with helping people.
Sep 25, 2026
Doctor AJ was very good.
Sep 25, 2026
The providers were very kind and they were very thorough and they listened to me. I felt really good about going there.
Sep 25, 2026
The Dr. Soltz was wonderful and thorough
Sep 24, 2026
I gone to the Summit Ridge urgent care three times in the last year, and have gotten prompt and effective treatment every time. Thank you!
Sep 23, 2026
Dr. Martinez and Dr. DresFor are wonderful!!! Very caring, very knowledgeable, very compassionate, and very careful and meticulous about the wound care that they provided for me!!! Thank you!!!? They are shining stars!!?
Sep 23, 2026
I really appreciated the doctor I met with. He was very knowledgeable, answered my questions, was empathetic, and excellent bedside manner. It was clear he enjoys helping people.
Sep 23, 2026
I have been treated at Renown Urgent Care Summit Ridge many times and so is my wife over the past several years. We've always been delighted with the quality and professionalism of the care, the courtesy and knowledge of everyone we dealt with and the outcomes have been excellent. So I'd like to give Renown Urgent Care Summit Ridge the highest rating. They are about a five minute drive from our house. We are happy to go there because it's convenient, but we're also happy to go there because of the quality of the care.
Sep 22, 2026
Everything went well
Sep 22, 2026
This is a well-run facility
Sep 18, 2026
Everybody felt trustworthy. I was in and out very quickly, but was also provided for well. I would come back at a good time. Thank you.
Sep 18, 2026
I had a really good experience actually there. I moved from out of state here and this was the first doctor I've seen and Aaron seemed to really care. I have ulcerated gelitis as well and where I told him I can't do normal stomach antibiotics and stuff, he made sure to only give me ear once and made sure to send me with some protonics as well. He listened very intently and helped me come up with a really good solution and plan and provided me with a doctor's note. I would totally recommend this location. The entire staffing was so nice and polite and they cared and they didn't sit there and badmouth any patients in the back area. Overall, it was a really, really good experience. Renown, if you would say. But yeah, I had a great experience there.