Renown Urgent Care Los Altos
Urgent Care
202 Los Altos Pkwy
Sparks, NV 89436 Directions
4.7 out of 5
1,878 verified ratings
1,878 Ratings, 527 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2025
AJ PA was so attentive to my husband’s concerns and medical conditions. He even called to check on him the next day and informed him of his lab results. He is wonderful and Renown is lucky to have him on their staff.
Sep 25, 2025
Everyone was very nice and helpful I was satisfied with service thank you urgent care los altos!!
Sep 25, 2025
very good
Sep 24, 2025
Such a smooth experience from the front staff to the back office staff. Thank you to Ana and Michon!
Sep 24, 2025
Dr Brion Hill is a great provider! Great professional provider and always listens to concerns!
Sep 24, 2025
The provider was very knowledgeable and helpful. She listened more than any other provider I have seen. I felt heard. I wish she was available for primary care
Sep 23, 2025
All around nice and helpful plus unstanding when it comes to kids
Sep 23, 2025
I felt very comfortable with the the doctor and the nurse they were very nice and caring
Sep 23, 2025
Very good visit…
Sep 21, 2025
The receptionist both visits were extremely knowledgeable and friendly.
Sep 20, 2025
Correct level of treatment provided and healing.
Sep 19, 2025
The doctor who treated me was wonderful. She was personable and very friendly. She gave me confidence that she would do a good job.
Sep 16, 2025
Wonderful, kind people here very caring.
Sep 15, 2025
Thank you like always your my go to place when I'm sick cause my primary is always fully booked so your facility has been keeping me up and running well for the past few yrs God bless I recommend you always to family and friends
Sep 15, 2025
Taryn was amazing! She was attentive, caring and empathetic. My family and I always go to the Los Altos urgent care. We never have a wait and the staff is always friendly and helpful. Thank you for taking care of us!!
Sep 15, 2025
Called back for care before even done paying copay. MA was kind and very interactive and empathetic with my daughter about why she was there. Provider was in promptly.
Sep 13, 2025
My provider and her nurse were some of the best and empathetic people I’ve met in any medical setting. I felt like they cared and knew what they were doing. Amazing people in this clinic!
Sep 10, 2025
I've been to other Urgent cares since we moved here from Arizona 10 months ago, but the service and care I recieved at this clinic is second to non!
From the friendly receptionist to the medical assistant Melanie and Doctor Martinez and all the crew was exceptional.
I have already referred family members to your clinic.
Thank you for what you do each day for your patience.
Sep 9, 2025
Dr thorough & had the necessary tests to resolve the fall
Sep 9, 2025
Staff, Dr n nurses were so patient with me and listened to me, and carefully explain all situations I was in.
Sep 9, 2025
the best service
Sep 9, 2025
MD was very meticulous and really took his time to properly care for our son which ultimately ended up with a recommendation of going to the ER for more care. We really appreciate the staff.
Sep 9, 2025
Everything ran smooth from front of office to the exam room. Provider was friendly and knowledgeable, and did not make me feel rushed. Took time to answer all questions and provided needed work/school notes.
Sep 9, 2025
Kevin Jensen was the doctor, or the PA, and he was very attentive, very knowledgeable, and down the road I knew the doctor and I wouldn't mind having him as a doctor. Thank you.
Sep 8, 2025
It was very good and I feel comfortable and I feel safe.
Sep 8, 2025
Colby at the front desk was incredible. So kind and friendly. I really appreciated him.
Sep 8, 2025
Very good
Sep 8, 2025
From reception to medical assistants to the physician i was met w/ the best quality of care and assistance
Sep 7, 2025
The staff is always friendly.
Sep 6, 2025
good
Sep 5, 2025
Was seen quickly and with compassion. I wasn’t question ed if I knew what I was explaining or what I knew about my body and illness.
Thank you for entire caring staff
Sep 5, 2025
The staff was amazing and thank you for taking care of me when I got there I couldn't breath and was swollen from my face.
Sep 4, 2025
I’m satisfied for there services
Sep 4, 2025
It was great. In and out!
Sep 2, 2025
The lady who came on to draw my blood in the night, I believe her name was Doina. Was my favorite, she was so sweet and kind and excellent at her job!
Sep 2, 2025
Better than I expected Jessica APRN answer my questions and make sure that I get cared for my sickness.
Sep 2, 2025
My appointment was timely and was completely satisfied, as my doctor was out of the office until today.
Aug 30, 2025
We saw a PA and she was phenomenal!!
Aug 29, 2025
The whole experience was very professional and the nurse practitioner did an outstanding job that covered all my needs. The visit couldn’t have been better.
Aug 29, 2025
It was an awesome visit, my provider was amazing, and medical assistants was also great!
Aug 28, 2025
We were greeted right away. The front desk staff were friendly and happy. That makes a huge difference when you come in Worried about your health!
Aug 28, 2025
Post op notes aren’t exactly spot on but close enough. Dr Jensen was great. He listened to me and understood my problem. His treatment plan took into consideration if the antibiotics didn’t work. I give him a 10. Would recommend him to my family.
Aug 26, 2025
PA Jamie Marriott provided a high level of professionalism, patience and understanding during my appointment. She was thoughtful, thorough and made me feel at ease. I liked her very much. The intake nurse was also wonderful. Thank you.
Aug 26, 2025
The receptionist that checked me in was so pleasant and understanding. Sarah, the NP, was awesome. Very thorough and knowledgeable. I was in VERY good hands.
Aug 26, 2025
The technician and the doctor were both very pleasant and caring. I was well treated and satisfied with my care.
Aug 26, 2025
CT tech was exceptional. Very warm and friendly without being obtrusive. Seemed very competent.
Aug 25, 2025
Very professional and caring. Took the time to listen to my cause for being at urgent care. Would have no problem going back to the Los Altos Urgent Care.
Aug 24, 2025
everything was great, care that was received, explanation for care.
Aug 24, 2025
Great care and concern given for my ear problem. Many thanks to entire group on duty!!
Aug 22, 2025
Keven Jensen knew right away what rash I had and gave me medication right away! Everybody says it hurts like fire on your nerves.FYI the medication works I haven’t felt any burning ? awesome 8/22/25 Friday