Renown Urgent Care Los Altos

Urgent Care

202 Los Altos Pkwy

Sparks, NV 89436 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

2,270 verified ratings

2,270 Ratings, 642 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 6, 2025
I was greeted so professionally. I want to thank the staff from the front desk to all the staff who assisted me. I could see all the people around me either unwell or just getting labs in good spirits due to the staffs kindness and compassion.

Dec 5, 2025
I honestly had a great experience. The whole visit from entry to exit was maybe 40 mins. Everyone was very nice, kind and fast. I appreciated the entire experience.

Dec 5, 2025
Everyone there was so lovely!!! Benjamin, the PA and his assistance were all so so so nice. I wish I could see them every time.

Dec 5, 2025
We appreciate the online appointment scheduling. The receptionist was efficient and effective as well as easy to work with and patient. PA Jamie Marriot was excellent on all fronts. Asked plenty of questions and answered our questions as well. Recommended treatment is ongoing with positive results so far.

Dec 4, 2025
I loved the nurse assistant and the nurse practitioner Trina was amazing. Treated me with respect, checked my symptoms and made recommendations to improve my daily living as well as handled the situation before it escalated into an emergency. They provided the right medication to tackle my symptoms. They actually cared not just gave an impression of aiding someone in need. Loved them, I will be coming back if I start feeling ill again. Phenomenal customer service skills and mannerism. I was highly impressed from my last experience there.

Dec 3, 2025
The place was nice and clean

Dec 3, 2025
Very positive experience. I’ll be back

Dec 2, 2025
My experience was the best. Nice friendly and professional

Dec 2, 2025
The nurse practitioner that I saw was very compassionate and understanding.

Dec 2, 2025
I was only there for about 3 minutes after checking in, when they called me in to the exam room and things went fast from there. My PA was very friendly and attentive. I was in and out in only about 30 minutes.

Dec 1, 2025
The fastest urgent care visit of my life.

Dec 1, 2025
Overall a great experience. Treated respectfully and there was hardly any wait time. Very happy with my visit to urgent care.

Nov 29, 2025
Best doctor I’ve ever had

Nov 28, 2025
The best care anywhere! I wish my care provider had an office, I would gladly make him my GP!

Nov 26, 2025
I felt that I was treated with respect and dignity!

Nov 26, 2025
Nurse Practitioner was exceptional in care and communication.

Nov 26, 2025
Aaron Speciale took good care of me and was very informative.

Nov 25, 2025
Excellent, prompt attention as expected ??

Nov 24, 2025
Everyone is always so nice, caring and helpful. All the staff goes above and beyond. Never make you feel like a burden like northern Nevada medical !

Nov 24, 2025
Thank you! Hopefully the medicine will start working!

Nov 23, 2025
This urgent care has been very efficient and helpful caring for my entire family in urgent situations. Thank you for having a staff of people that are so very kind.

Nov 21, 2025
My nurse practitioner was amazing! She was very understanding and helped me with my issue with compassion.

Nov 20, 2025
Marin the NP was fantastic. I can’t imagine urgent care is the most fun place to practice medicine but she was so positive and high energy and treated me like she genuinely cared about my health. She also made the follow up call to me and again was so kind and informative and patient. Cannot say enough good things about her as a NP.

Nov 20, 2025
Both the doctor and the nurse/tech were excellent and treating my needs. I would highly recommend both of them, a great asset to your clinic.

Nov 19, 2025
Every person that I came in contact with at Los Alto Surgeon Care was very professional and very nice and made me feel comfortable from the get-go. Thank you.

Nov 19, 2025
Everyone was really friendly and accommodating. Overall my experience was really great and I felt that they took great care of me.

Nov 18, 2025
The service was good. Everyone that I had interaction with at the clinic was very friendly

Nov 18, 2025
Dr. Benson was wonderful! Really explained everything! Great doctor!!

Nov 18, 2025
Excellent attention to my psychology of my problems.

Nov 18, 2025
Everybody was very kind and helpful.

Nov 18, 2025
Dr. Bogart is to the point and accurate and careful and responsive as can be!!

Nov 17, 2025
Dr was nice and listened to my concerns

Nov 13, 2025
As a healthcare professional during my career(45 yrs) I was happy to be treated at your facility. Every person I came in contact with was kind, caring, compassionate, friendly and knowledge.

Nov 12, 2025
The service went above and beyond my expectations! Thank you so much!

Nov 12, 2025
Very nice people working there.

Nov 12, 2025
They got me in quickly, listened to my concerns, prescribed my antibiotics for sinus / ear infection and then I was done

Nov 12, 2025
The PA who saw me for a plugged ear due to excessive ear wax was the absolute best. She was extremely caring, personable, professional and exhibited the utmost sincerity during my visit! Please see who she was and give her my most highest accolades!

Nov 11, 2025
I didn’t have to wait for a long time

Nov 11, 2025
The provider was very caring and listened to all my concerns, And very friendly .

Nov 10, 2025
Jay the MA was amazing! He was gentle with my son during the nose swabs he had to do and was genuinely concerned about making him comfortable and feeling better.

Nov 10, 2025
APRN Julian and Joseph treated me very well. I appreciate their help and kindness

Nov 10, 2025
❤️❤️❤️❤️❤️

Nov 10, 2025
I was extremely impressed with quality of care I received...the doctor was amazing and thorough, the staff was friendly and courteous. The care was given in a timely manner. Thank you!

Nov 7, 2025
Both the MA and PA that took care of us were amazing! I often find that urgent cares are not well equipped for or used to caring for small children but I didn’t feel like that at all with this visit. Both of them put my toddler at ease and spoke to her in an age appropriate way to make sure she understood everything that they were doing. The PA listened to my concerns as a mom and validated what I was seeing. She made sure I was an active part of the plan of care which I really appreciated. Despite having a busy waiting room, I didn’t feel like we were rushed at all in the room and we were called back in a very timely manner. This was hands down the best urgent care experience I’ve ever had

Nov 7, 2025
Fastest turnaround ever! Just 26 hours between initial consultation and test results. I was sent for an ultrasound and a blood test and I had both at 75 Pringle in less than 24 hours. The results came in a few hours later. All clear. Thanks!!

Nov 7, 2025
Doc was great

Nov 5, 2025
We had a great experience, staff and doctor was extremely helpful and supportive.

Nov 5, 2025
Still in pain will follow up Friday at double diamond

Nov 4, 2025
I liked being able to make an appointment online. I was able to sign in right away and only had to wait a few minutes to see a doctor. All staff involved were courteous and professional.

Nov 4, 2025
My provider was amazing! I felt like they really listened, understood, and explained what I needed to know. I often get written off for being anxious and was so relieved to have someone still take me seriously and address my concerns in a kind and professional manner.