Renown Urgent Care Los Altos

Urgent Care

202 Los Altos Pkwy

Sparks, NV 89436 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

2,911 verified ratings

2,911 Ratings, 812 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 4, 2026
The experience was smooth and quick.

Apr 4, 2026
Getting there, sign in was quick, accurate. I was well taken care of. I had to wait maybe five minutes to go ahead and get served after I got checked in. And they took good care of me once I got in there. They take care of whatever I had to do and gave me all the information I needed. And I appreciated it very much. It's a good organization. Thank you.

Apr 3, 2026
My nurse practitioner was awesome… Very informative knew what she was talking about very professional and when I left, I felt like I was treated with respect that we all deserve

Apr 3, 2026
The young doctor who cared for me (Dr. Brendon?) was compassionate, skilled, and explained every step of the procedure carefully. I'm grateful for the prompt and professional care I received!

Apr 1, 2026
Once I explained my symptoms, Dr. Martinez was able to clearly explain my condition and provide a simple way to regain my health. It worked almost immediately.

Apr 1, 2026
They are very thorough

Apr 1, 2026
Their attention to my needs was outstanding. Very knowledgeable and compassionate. I even received a follow up which never happens. I appreciate them.

Mar 31, 2026
Dr. Hill and the MA were excellent- thank you!

Mar 30, 2026
He was courteous and kind. Explained everything very clearly.

Mar 28, 2026
I have and continue to be a supporter for Renown services. They always helped my numerous issues. I do trust their diagnosis. Today I’m faced with a new issue, a sciatica. I may need to go outside renown for opinions

Mar 26, 2026
Fast. Friendly.

Mar 26, 2026
Excellent experience with receptionist and the PA that saw me.

Mar 26, 2026
A very nice experience. Everybody is always super nice there, not a long wait, and everyone was real efficient. Thank you.

Mar 25, 2026
They got me in quickly and I felt very good about my care.

Mar 25, 2026
Urgent Care Provider performed medical tests and explained the results to the patient in detail and logically.

Mar 25, 2026
The PA was of the best I've ever experienced at a Renown urgent care. She was a great listener and never seemed rushed. I left feeling very confident in our "plan of attack".

Mar 25, 2026
People were professional and followed through on my care. Prescriptions were called in and I was able to start treatment shortly after I left

Mar 24, 2026
Much better than the Urgent Care on Vista. All staff were amazing! I will not take my family anywhere else for care!

Mar 24, 2026
Everyone was nice and professional very happy

Mar 24, 2026
Just the best hospital ever

Mar 24, 2026
The dr was fantastic (david bunker)

Mar 23, 2026
Always good help when sick

Mar 20, 2026
I was seen before my appointment time the staff was very attentive and explained everything to me before I left

Mar 20, 2026
Wonderful personnel.

Mar 19, 2026
We didn't have to wait for test results and the doctor called us immediately once they were received. I really appreciate the time that she saved us instead of waiting in a room or in the lobby.

Mar 19, 2026
It was fast

Mar 19, 2026
Great experience

Mar 19, 2026
Great people, great care. My provider was exceptional!

Mar 18, 2026
The best care and follow through was amazing.

Mar 18, 2026
Excellent experience. Everyone was kind and professional.

Mar 18, 2026
The was the BEST experience we’ve ever had at a Renown urgent care, including this one! The provider, D. Julian, was fantastic! She was very knowledgeable, explained everything perfectly and went above and beyond! This great service continued after we left, once results came in with positive results she was proactive in contacting the pharmacy and ordering the correct meds. Thank you!

Mar 18, 2026
This clinic is always my first choice for urgent care.

Mar 17, 2026
My visit was on Sunday because my local Urgent Care was not open. I was in and out and problem taken care of in less than 45 minutes.

Mar 17, 2026
Was provided excellent care from the minute I walked in. Could not have asked for a better experience.

Mar 16, 2026
The person who checked me in was 100% friendly and had the best customer service he was amazing I dont remember his name but 10/10 as well as the MAs

Mar 15, 2026
My son saw Kevin Jensen. He is the BEST!. He took his time examining my son's rash, ears and mouth. Got him started on medication and he is now back to his normal happy self. Thank you for your amazing care ❤️.

Mar 14, 2026
Everybody was fantastic. I had a traumatic injury and they got me in and out as fast as possible and onto the next step.

Mar 14, 2026
I like that it was open until 9. It's in a convenient area and I really liked that I could see the wait times online for multiple locations and that I could check in online. It was really great. It made everything very fast.

Mar 13, 2026
I received the help I needed.

Mar 13, 2026
Very nice, competent.

Mar 13, 2026
I was very pleased with the care I received.

Mar 13, 2026
My physician was very kind and knowledgeable. Understood what he told me.

Mar 12, 2026
Hi, I went in at 8pm on Sunday night and they got me in and out in less than an hour. They listened to me. There was a training doctor there and she was very thorough and asked great questions and had great bedside manner. It was probably one of the best experiences at an urgent care I've had. Thanks so much.

Mar 11, 2026
Mel the nurse was amazing. She took the time to provide great care and made me feel comfortable.

Mar 10, 2026
I would like better help with the MyChart app. I was just kind of given a phone number to call to try to access my information online. That's all. Thank you.

Mar 10, 2026
amazing work!

Mar 9, 2026
Nurse practitioner did not have the experience or knowledge

Mar 9, 2026
I appreciated the fact that the provider was engaged and cared about the reason that we were there.

Mar 7, 2026
It was much quicker to be seen than I expected and I appreciated that

Mar 6, 2026
Very professional