Renown Urgent Care Damonte Ranch
Urgent Care
197 Damonte Ranch Pkwy, Ste A-B
Reno, NV 89521 Directions
4.7 out of 5
3,168 verified ratings
3,168 Ratings, 1,084 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 15, 2026
Unfortunately I have been to this renown 3 times. Each time the PA has listened and been very kind. I’ve had a gall bladder issue accurately diagnosed with in 20 minutes and sent to the ER, a needle removed from my thumb (stupid accident) and now a respiratory issue. I have been seen within a10 minutes of arriving . Good place if you need help!
Mar 14, 2026
Dr Adam Serfoss is an asset to Renown. It was the most comfortable, efficient and productive medical experience I’ve had. He quickly diagnosed, tested and gave me the results fast with easy explanation and direction on what I needed to do to get well.
Mar 14, 2026
Everyone was just WONDERFUL!
Thank you for having such a wonderful & convenient location...
Mar 13, 2026
Quay was great! Very professional, friendly, listened well, and correctly took care of my issue.
Mar 13, 2026
Angeles did a great job, so did Jenny up front! Great patient care!
Mar 13, 2026
I like that you can schedule ahead for an appt. Staff and APN were very friendly and caring. They made sure to listen to our concerns and made sure we understood direction for treatment.
Mar 12, 2026
nice
Mar 11, 2026
Staff was very friendly and helpful.
Mar 11, 2026
Hi, I just want to comment that I really appreciate the online scheduling system and then I was able to wait in my car and they gave me a call when it was time to come in. The medical assistant and the provider were both very friendly and informative. It was a great experience. Thank you.
Mar 11, 2026
Great experience at the Damonte location and Dr Martinez was fabulous
Mar 11, 2026
Quick and easy
Mar 10, 2026
I want to thank everyone who worked on me, for saving my life. Thank you!
Mar 10, 2026
Must’ve been a slow day because I was in and out of the facility within 30 to 45 minutes!
Mar 10, 2026
I was able to get appropriate medication.
Mar 10, 2026
Clean, friendly staff, very nice and in and out in a timely manner
Mar 10, 2026
I'm glad that the urgent care is open on the weekends. That was huge for me.
Mar 9, 2026
Dr. Gregory was awesome! I was glad to see her because if it was a different doctor, he or she might not know the head pain causes. She had experience working at the other place that had to do with nerves! Now, I wonder if all doctors that work the same day should work together, let's say if I see a different urgent care doctor, will he/she ask the other doctors there for advice and Dr. Gregory can say she may know the cause then come and examine/question me! I hope I make sense. Please do call if you want clarification. I cannot imagine if I saw a different urgent care doctor and would still have to deal with the discomfort for a while! Thank you for having Dr. Gregory!
Mar 9, 2026
Doctor was amazing. Listened, prescribed, allayed my fears about prescription. Wish she were my primary.
Mar 9, 2026
Everyone was kind and cut things done quickly and efficiently. Got me in and out and took care of me.
Mar 9, 2026
The staff took care of my bleeding problem which I could not do on my own. Thank goodness this medical help is available. Renown knows what they are doing. Thank you
Mar 9, 2026
She listened carefully, examined my airways and was very thorough in her thought processes and explanations. Great service.
Mar 9, 2026
I got diagnosed with a sinus infection and am very grateful because I was at an ENT doctor the week before and he didn’t notice it! Thank you!
Mar 9, 2026
Everyone was wonderful. When I need to go to urgent care I will definitely go back here. Great service, knowledgeable providers and staff and a short wait!!!
Mar 9, 2026
Quick, efficient, clean, professional, trusted and accurate
Mar 7, 2026
Great service!
Mar 7, 2026
I appreciate the practitioner taking my condition seriously despite my baseline vitals being okay; the prescribed treatments seem to be helping!
Mar 5, 2026
I always come to this location and I never wait long and I go out feeling better about getting well
Mar 5, 2026
Our provider, Sarah Gentile, was very kind and showed compassion towards my 7 year old son. It’s always a scary time when his asthma is exacerbated due to a respiratory virus, so I brought him in hoping to get a chest X-ray to make sure he wasn’t developing pneumonia. Sarah listened to our concerns and agreed that a chest X-ray was necessary after doing her thorough assessment.
Mar 5, 2026
Great experience...sorry it happened on a SUNDAY, but for some reason that's the way it always happens!
Mar 5, 2026
Kaitlyn was wonderful!
Mar 4, 2026
Fast , helpful attention to me and my problems
Mar 4, 2026
Had an appointment at 8:30 but was taken back early and the visit was efficient. The provider and MA were so nice! Thank you!
Mar 4, 2026
Yes, I met with a nurse practitioner, Nishan, and I have to tell you, she is amazing. She was so kind and really helped me, like helped me a lot. I was in so much pain. So, yeah, I love that woman. She did a great job and you're lucky to have her.
Mar 3, 2026
I was very pleased at how quickly I was checked in and seen, given how many folks were waiting in the lobby and checked in before me. Will definitely be coming back again if ever needed.
Mar 3, 2026
The whole staff was wonderful, efficient, and caring.
Mar 3, 2026
So grateful to get in so quickly. The whole experience from start to finish was a great experience.
Mar 2, 2026
I was in and out of the urgent care in about 25 minutes. Great staff.
Mar 2, 2026
The receptionist was exceptionally helpful.
Mar 2, 2026
Everyone is always very nice every time I need to visit this site.
Mar 2, 2026
doctor called on Sunday to give me my test results
I was impressed
Mar 2, 2026
The doc on shift who treated me was outstanding!
Mar 2, 2026
Really goog exerience
Feb 28, 2026
Care was clearly explained and I was in and out. Great experience all the way around! Thank you!!
Feb 28, 2026
The check-in and checkout staff weren’t very efficient and seemed to be bothered at having to do their job, but the back office staff were wonderful
Feb 27, 2026
Felicia NP. Thank you for your care. We appreciate this building and medical professionals. Kind and knowledgeable!
Feb 26, 2026
very good experience… keep up the great work. many thanks to all of you
Feb 26, 2026
From the start the visit was great! The receptionist was friendly and welcoming, the nurse that showed me to the room was nice and pleasant. Quay the PA listened to me was attentive and engaged.
Thank you for the great service.
Feb 26, 2026
Excellent visit
Feb 26, 2026
The entire staff that helped me were all very nice and quick.
Feb 26, 2026
Best care I have ever received. Everyone was so kind and caring.