Renown Urgent Care Damonte Ranch
Urgent Care
197 Damonte Ranch Pkwy, Ste A-B
Reno, NV 89521 Directions
4.7 out of 5
4,531 verified ratings
4,531 Ratings, 1,543 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Damonte Ranch is widely praised for its compassionate, professional, and thorough care, with many patients appreciating the attentive and knowledgeable providers. The facility is recognized for cleanliness, efficiency, and a welcoming atmosphere, often exceeding patient expectations. While wait times and appointment scheduling pose occasional challenges, the staff's dedication and prompt response to urgent medical needs, including effective prescriptions and referrals, inspire strong patient trust and gratitude. Overall, the urgent care center is valued as a vital, high-quality healthcare resource.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 4, 2026
Very friendly and knowledgeable Dr. Rebeca.
Oct 3, 2026
The experience & care at this UCare is awesome!! Have referred friends !! We need more of these if you don’t need ER/hospitals. Thank you
Oct 2, 2026
Wonderful staff!
Oct 2, 2026
Dr. Martinez was sensitive to my stress due to my knife injury on my hand. She was very professional and had an excellent "bedside" manner.
Oct 2, 2026
Always get top notch help at this location.
Oct 1, 2026
each member of your team was exceptional and Dr. Martinez was very caring. A great experience for a ‘trip’ I was not excited about making!
thank you Renown!!!
Oct 1, 2026
Wonderful staff and physicians
Oct 1, 2026
I was treated so well…and everyone was so professional…and listened…and cared!
Thank you!
Sep 30, 2026
Prompt care with clear communication.
Sep 30, 2026
I was really touched by the kindness of each person I met from the staff at Damonte Urgent care, to UNR internal medicine, to the lab on Macabe St.
Sep 30, 2026
Dr. Heller was kind and thorough.
Sep 30, 2026
Very helpful explaining insurance. Reception was so kind. Care team also very kind. Fixed my ear blockage!
Sep 30, 2026
Everyone was so extremely nice. Everything was timely and I got the exact appropriate care I needed. This was wonderful.
Sep 29, 2026
Excellent Dr.
Sep 28, 2026
They didn’t waste my time. Very courteous. Great job.
Sep 28, 2026
I was treated with respect everything about my visit was outstanding. Dr Heller was great
Sep 28, 2026
My MA was wonderful, kind, and knowledgeable. She walked me through what to expect during the visit. A great experience all around
Sep 28, 2026
Quick in and out
Sep 27, 2026
It was a short wait to see the doctor, everyone was friendly and attentive.
Sep 26, 2026
The R SC A, and supportive staff were the best and I trust their judgement. They interacted well with patients and communicated in a caring and thoughtful professional manner we2
Sep 26, 2026
Very knowledgeable and easy to talk to
Sep 26, 2026
APRN Dana Julian was very professional and thorough in her questioning and helping me understand everything. I appreciate her time and dedication.
Sep 25, 2026
Everyone - clerks, MAs and doc were great
Sep 24, 2026
All staff members during my visit were professional, respectful and courteous. I went in to get an X-ray diagnosis and after the results the doctor was able to pin point a possible root cause the pain of my left foot. After the diagnosis, the doctor prescribed me medication to reduce the inflammation. It has been 48 hours since the visit and feeling much better.
Sep 24, 2026
Nurse Practitioner Jessica Peppitoni was outstanding and very informative on my condition and future concerns. Here demeanor was better than most others in her field. Balance of staff was excellent as well.
Sep 24, 2026
Dr.west is very nice and do everything that makes me feel comfortable the lady that perform the catscan is very nice and helpful ALL in all i,m very satisfied including the front desk except the first nurse that draw my blood for blood test my blood is all over dripping because she cant pinpoint the vein so I told her to move to my right arms ,the last nurse before I got release is very nice and did her job very good I even told her I like her and thanks her.
Sep 24, 2026
All caregivers and staff were very helpful. And Dr Bajwa, who treated me, was professional, patient, informative, and very kind. My deepest thanks to all :-)
Sep 23, 2026
I am very grateful for the care I received. It was so helpful and a great relief to know what to do and to get my medicine.
Sep 22, 2026
The nurse was very helpful.
Sep 22, 2026
Everyone at this urgent care was very nice and got me taken care of.
Sep 22, 2026
The provider that saw us was amazing. She knew we were worried and made sure to test anything she could to find an answer and put us at ease. She even called the next day to check in. She was amazing!
Sep 22, 2026
Fantastic customer service with exceptional care. From receptionist to nurse to doctor
Sep 22, 2026
The nurse practitioner who saw my daughter was very kind, efficient and caring. My daughter had to get 2 injections of lidocaine in her toe so her ingrown toenail infection could be drained and she was wonderful. She explained it in terms that were accurate but not scary. She also told her she could say stop at any time which I appreciated. Great experience overall.
Sep 21, 2026
Staff was great... especially Kara,PA
Sep 21, 2026
My NP, Dana Julian, did more than address my health issue that brought me to Urgent Care. She also explained why I needed to take a decongestant tailored to people with high blood pressure, and she was the first practitioner to ever mention that. She explained the why and how Sudafed is not an option for me.
In addition, she explained the purpose of one of my prescriptions, something I had never heard in the nearly 30 years I’ve been taking it.
She made my year!!
Sep 19, 2026
Aleise was very kind and knowledgable; she was thorough, attentive and compassionate.
Sep 18, 2026
My doctor that I saw at the urgent care was very helpful and treated me promptly with the medication I know I needed when I get this sick. She was very knowledgeable and actually listened to me and cared.
Sep 18, 2026
Treatment successful. Very pleased!
Sep 18, 2026
Very helpful
Sep 17, 2026
receptionist was a warm friendly lady. The service was very good and seeing the doctor was Avery prompt. A very satisfying experiance?
Sep 17, 2026
I was helped with much care an d attention to my pain and concern.
Sep 17, 2026
Best urgent care facility I've been to in awhile.
Sep 16, 2026
The staff were super nice. Doctot was patient. Made me feel comfortable
Sep 16, 2026
Dr
Very thorough
Sep 16, 2026
Dr Adam was great
Sep 15, 2026
Dr. Josef Heller was amazing! He went so far as to message me to tell me that the antibiotic that he had prescribed was the correct antibiotic for my treatment. He was very through and he was very pleasant to talk to. He deserves some kudos for his attention he gave me.
Sep 15, 2026
The receptionists were great, and our doctor was amazing! I truly would seek him out as a primary care doctor if he ever did that.
Sep 15, 2026
Experience was positive. I didn’t have to wait very long. Overall very satisfied
Sep 15, 2026
Very nice, and thorough. Addressed concerns before I asked. Support staff could use some coaching on how to interact with kids. But Aaron is amazing!
Sep 14, 2026
Oh, I just want to say that Marin was wonderful. She fixed what my thing was. Anyway, she was and they found my purse after I left it in the bathroom. So I really appreciate how efficient everybody was and honest and warm. And I appreciate the, her name was Marin Volkt. She was wonderful. So I just wanted to say thank you. Okay, bye.