Renown Urgent Care Damonte Ranch

Urgent Care

197 Damonte Ranch Pkwy, Ste A-B

Reno, NV 89521 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

3,776 verified ratings

3,776 Ratings, 1,265 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care Damonte Ranch is widely praised for its compassionate, professional, and thorough care, with many patients appreciating the attentive and knowledgeable providers. The facility is recognized for cleanliness, efficiency, and a welcoming atmosphere, often exceeding patient expectations. While wait times and appointment scheduling pose occasional challenges, the staff's dedication and prompt response to urgent medical needs, including effective prescriptions and referrals, inspire strong patient trust and gratitude. Overall, the urgent care center is valued as a vital, high-quality healthcare resource.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 7, 2026
Great job well done!

Jun 6, 2026
They were all wonderful

Jun 6, 2026
I was seen promptly for my appointment. Everyone was courteous and professional, yet friendly. I felt they listened and came up with the best treatment as well as offering x-rays. In our discussion, we agreed that they were not necessary at that time, but the offer to return was left open if I didn’t start to feel better. Overall, it was a positive visit.

Jun 5, 2026
My experiences have always been great. Dr. Miyagawa and staff have always been courteous, attentive and supportive.

Jun 5, 2026
Qualified professionals doing a good job!

Jun 4, 2026
The doctor asked a bunch of questions to get the right diagnosis. I liked that and felt Very comfortable

Jun 4, 2026
thank you !!! i needed help, traveling far from home. i am grateful for the excellent care received.

Jun 3, 2026
The Dr took his time and explained everything to me. I got a tetnus shot and a perscription for antibiotics.

Jun 3, 2026
All was great and so helpful to me at this appointment. I am better!

Jun 3, 2026
I went in for an 830 appointment. I was greeted so nicely. Each and every staff member that helped me was super kind. Well, I was there. I told them they sure were great as a team. I had a good experience. I am very grateful.

Jun 2, 2026
Great staff from the front person to the nurses tech and nurse practitioner, they were excellent

Jun 2, 2026
Had an appointment, waited 20 minutes to be seen. Got a very nice nurse The Dr. Was fantastic. Spent time explaining my issue. Very impressed

Jun 2, 2026
Thank you for great service and help

Jun 1, 2026
Everyone was helpful

Jun 1, 2026
My P.A. was very awesome, great listener & caring. I felt very peaceful when I left my appointment. The receptionist also did a great job.

Jun 1, 2026
The nurse practitioner was wonderful

Jun 1, 2026
All of staff were very kind and courteous.

May 29, 2026
excellent

May 29, 2026
Was taken care of very quickly. And explained my infection ordered antibiotic immediately

May 29, 2026
The PA was great

May 29, 2026
I really appreciate the health personnel at this location. They were excellent at diagnosing my health problem and providing a valuable plan of care. I am following their instructions and feeling better each day. I highly recommend this health team!

May 28, 2026
Staff were courteous and professional from check in to check out. No complaints whatsoever.

May 28, 2026
When I arrived, there was no one in the waiting room and I had to wait about 15 minutes to see the provider. I found the provider to be extremely professional and competent and listened carefully to my situation and asked appropriate questions and explained the diagnosis and the treatment to my satisfaction. I would definitely like to see that provider again if I came to that urgent care clinic.

May 28, 2026
Very quick and easy got what I needed and they showed they actually cared about not only me but my issues thank you guys ! All of you are a great team !

May 28, 2026
Very thorough exam/treatment. Many thanks to the entire staff.

May 27, 2026
Friendly, clean, and professional. Thank you!!

May 27, 2026
Definitely would come back to this facility and we live in carson! Thank you being open in a holiday!

May 27, 2026
I have always, always had a wonderful experience at the Demoni Urgent Care and this last visit didn't vary, but it was from that. It was efficient and great. I was grateful. I'm grateful for the care and yes, I would definitely, I do recommend it to people. Thank you very much. Bye.

May 27, 2026
The front desk clerk was amazing.

May 26, 2026
The level of care I received was exceptional

May 26, 2026
My appt with the doctor was perfect and she was very kind and explained things clearly. The staff was very friendly and helpful. Great experience!

May 25, 2026
OK EXPERIENCE FOR URGENT CARE

May 25, 2026
Young dr. I believe his name was Aaron was fantastic felt like I was talking with a close family member. Great experience all the way around.

May 25, 2026
Treatment prescribed was effective.

May 25, 2026
Very nice experience. Quick and efficient. Nice that I could walk-in without an appointment. Thank you.

May 23, 2026
My nurse practitioner was awesome!!!

May 23, 2026
Appreciated the location, the service and care I received. Thank you.

May 23, 2026
Both Chris and Sarah were pleasant, caring and professional. I felt they actually listened to me, were patient and weren't in a rush. I appreciated them both ?

May 22, 2026
I made an appointment online so I was in and out very quickly. I was very pleased with the experience.

May 22, 2026
Didn't have to wait long to be seen . Which is nice

May 21, 2026
The nurses I had while there were amazing! One especially stood out and went above and beyond her name Laura Derosier. I nominated her for a Daisy award ? I waited for a day and half to get an MRI and was close to going on my third day and she reached out to her supervisors and the MRI unit to make sure they fit me in that day so I could go home and not to be transferred to another room and wait another day. Well it happened and I was able to get my MRI done. She even postponed her break/dinner to make sure I made it. Then she was there while I was getting ready to go to the MRI knowing it I was a little apprehensive. She gave me some happy juice and that helped. Then she made sure someone read my results so I could go home and I did. She deserves every bit of this award. Thanks Laura for making my stay pleasant and the reassureancs of you advocating on my behalf left me at peace that I was in very good hands. ?

May 21, 2026
Urgent care visit was fine. But getting annoyed w the surveys.

May 21, 2026
“Excellent care and great service. The staff was kind, professional, and attentive at all times. Thank you for making me feel comfortable and well taken care of. Very grateful.”

May 19, 2026
NP was efficient, kind and so fast. Received excellent care!

May 19, 2026
Very professional and knowledgeable. Very much appreciated.

May 19, 2026
The staff was very efficient.

May 19, 2026
I appreciate the great care I was given

May 18, 2026
Everyone was very friendly and helpful.

May 18, 2026
The PA who saw me was very professional, very helpful, and actually went a little above and beyond and recommended I do a little additional procedure, which turned out to be important because we found something I wouldn't have expected to have found. So I was very pleased that we went to this particular PA. It did a great job.

May 16, 2026
Everyone that I met during this visit treated me with care and respect. From the front desk, Doctor, and X-ray tech..