Renown Urgent Care Damonte Ranch
Urgent Care
197 Damonte Ranch Pkwy, Ste A-B
Reno, NV 89521 Directions
4.7 out of 5
2,236 verified ratings
2,236 Ratings, 742 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
I've only had good experiences at this location.
Sep 27, 2025
I checked in approximately 10 minutes prior to closing time, received excellent care, and the medical staff stayed over late and provided great care.
Sep 27, 2025
I'm very chatty. The doc was excellent. I probably distracted her so she didn't give info on what to do if pills don't work. But they are & I'm really grateful!
Sep 24, 2025
very friendly
Sep 24, 2025
I was seen in a timely manner. The only thing I would suggest is when I walked in the room, my driver's license was way opened on the monitor. So I didn't know if that should be open when I walked into the exam room.
Sep 23, 2025
Kirsten Gregory was very helpful, knowledgeable and kind.
Sep 22, 2025
Could not have been better
Sep 22, 2025
Deanna was incredibly empathetic and helpful. Appreciated her willingness to assist me in my time of need!
Thank you!
Sep 22, 2025
Everyone was friendly and sincere.
Sep 20, 2025
Dr explained everything in detail and did avgreat job.
Sep 20, 2025
Dr. Hill and Ken (RN) were terrific. I was having an issue that could have been caused by 2 different things, and Dr. Hill’s very thorough exam ruled out 1 of the possibilities so I knew to focus on the other issue with my other provider.
Sep 19, 2025
All was good.
Sep 19, 2025
My husband dropped a pergola on my finger. I knew I needed stitches. It was almost closing time for the UC. I RUSHED to get there in time. I walked in pretty much at 7pm and was nervous to ask if they were taking patients. The PAR said yes we can take you. What a relief! The staff that stayed to take care of my situation were nothing but amazing! I had an X-ray to make sure my finger wasn’t broken and had 4 stitches placed. I appreciate them staying to not make me go to the ER. It was really amazing! I appreciate your staff, thank you!
Sep 19, 2025
They took care of me fast and efficiently very happy with the service I received
Sep 19, 2025
She was so great and thoughtful.
Sep 18, 2025
Everyone was fantastic. Thank you.
Sep 18, 2025
Wonderful staff, timely visit.
Sep 17, 2025
Thanks,
Sep 17, 2025
A message directly from the doctor in addition to the lab results is greatly appreciated!
Sep 17, 2025
My provider, the nurse, and the check-in clerk were excellent in every step of my care. I found them to be professional, knowledgeable, and polite.
Sep 17, 2025
I hope this level of care doesn’t change when Kaiser enters the picture. This provider was amazing and responsive to my situation.
Sep 16, 2025
Very efficient check in and super friendly staff. Place was immaculate and seemed bright and pleasant atmosphere.
Sep 16, 2025
I am very impressed keep up the amazing care that you provide and continue hiring the amazing doctors that you hire
Sep 16, 2025
Everyone was friendly and efficient! Felt better the next day!
Sep 16, 2025
As we were on vacation getting ready to leave area, practice and staff were very efficient and provided excellent care so we could catch our airplane on time
Sep 16, 2025
Aaron Williams, APRN, made the appointment easy. He asked good questions, gave me good information, and made sure I knew what to look for to follow up with my MD if needed. I walked out of the urgent care feeling confident in his care. Thanks Aaron-
Sep 16, 2025
Terrific, competent, friendly staff!
Sep 16, 2025
It was a very comfortable experience. The Staff and provider were exceptional.
Sep 16, 2025
Kiersten was absolutely wonderful. Very competent and knowledgeable. Explained everything very clearly. She was very helpful. If I could have her as my primary care provider, I would sign up immediately!!
Sep 15, 2025
Very good. Thank you!
Sep 15, 2025
The NP was great. He provided excellent care.
Sep 15, 2025
The Physicians Assistant Jamie Marriott was extremely competent and caring. I would recommend her to anyone visiting the facility. And she would be my choice to care for me if l were to return again. Congrats on a fine employee!
Sep 15, 2025
The Doctor spent a good amount of time discussing the issue that brought us to the clinic. She answered all questions and listened intently. She did not rush us at all. Her care and concern greatly exceeded our expectations.
Sep 13, 2025
The Dr that saw me was right on with her diagnosis her name was Falisha.
Sep 13, 2025
Very friendly personnel and thorough. Processed me quickly and sent me with appropriate information to improve my health issue.
Sep 13, 2025
I was shocked how quickly I was seen. My reason for the visit was addressed.
Sep 12, 2025
Perfect support
Sep 12, 2025
The staff and process were top shelf.
Sep 11, 2025
I came in the urgent care just before they were ready to close. I thought the urgent care facility was open longer. They got me in quickly and went out of their way to help me. They even got my prescription called in to Walgreens just in time to get my Rx. filled before they closed. I was very impressed with the care the staff at Renown Ugent care gave me. It was greatly appreciated what the staff did for me. Very unselfish people. Thank you.
Sep 11, 2025
Thanks
Sep 11, 2025
Professional, timely, balanced questions and answers. Pleasant experience.?
Sep 10, 2025
Aaron Williams was so great! He was patient and explained everything in great detail. He made me feel comfortable, answered all of my questions and didn’t just rush us through. I was very impressed with him.
Sep 9, 2025
We were very impressed with the Dr. who took care of my problem.
Sep 9, 2025
The practitioner nurse was very attentive and helpful
Sep 9, 2025
My experience in this clinic was very pleasant and easy to book. Everyone was very friendly and helpful.
Sep 8, 2025
We got it very quickly and the staff was sweet, compassionate and knowledgeable.
Sep 8, 2025
Everything was good, timely, professional, and friendly.
Sep 8, 2025
Very wonderful NP Erin Hicks and radiologist who performed my chest x-ray.
Sep 8, 2025
I gave <10 on timeliness. I had an 8:00 appointment. Doors opened precisely at 8. I was second in line and checked in almost right away.
I didn’t see anyone called back for at least 10-15 minutes, I got called in around 8:15.
Sep 6, 2025
The time I was there, I saw that they helped everybody in a timely manner