Renown Urgent Care Damonte Ranch
Urgent Care
197 Damonte Ranch Pkwy, Ste A-B
Reno, NV 89521 Directions
4.7 out of 5
3,603 verified ratings
3,603 Ratings, 1,216 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Damonte Ranch is widely praised for its compassionate, professional, and thorough care, with many patients appreciating the attentive and knowledgeable providers. The facility is recognized for cleanliness, efficiency, and a welcoming atmosphere, often exceeding patient expectations. While wait times and appointment scheduling pose occasional challenges, the staff's dedication and prompt response to urgent medical needs, including effective prescriptions and referrals, inspire strong patient trust and gratitude. Overall, the urgent care center is valued as a vital, high-quality healthcare resource.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 16, 2026
Everyone that I met during this visit treated me with care and respect. From the front desk, Doctor, and X-ray tech..
May 16, 2026
Jenni got there I was concerned as the clinic was pretty full. I had made an appointment though and they got me in right away. I was glad because I was in pain. Thank you for getting me in and out and healthy again!
May 15, 2026
The PA that I saw, Adam Sefros, was thorough, professional and knowledgeable in assessing my symptoms and able to make clinical decisions on the fly. These decisions were instrumental in treating my condition as additional information was discovered. I am very impressed with Adam and the staff there that night. Thank you !!
May 15, 2026
I have been to this urgent care of couple of times and everyone is so kind and friendly. Great experience
May 14, 2026
I was having pneumonia they called an ambulance to take me to the hospital they wouldn’t take no from me I’m still in the hospital today thanks to them I’m getting better. Great staff there
May 14, 2026
My care team has gotten very good about making me feel heard. I feel like I’m developing an important rapport with them and the cost of care seems like an excellent value. I want to give a particular shout out to Kristen Wiese. During every visit, she provides an incredibly astute diagnosis and recommends a care plan, including prescriptions, that provide the exact relief that I am looking for. She is a miracle worker!
May 14, 2026
The staff and the doctor were so friendly. It was a great experience.
May 14, 2026
My nurse practitioner really listened to me and took my symptoms seriously.
May 14, 2026
Everyone was really very professional, very knowledgable and concerned for my well being. I really appreciated getting in so quickly. A very pleasant experience , actually, with my situation brought under control quickly and efficiently.
May 13, 2026
Very professional
May 13, 2026
I only had to wait around 15 minutes to see the doctor. I did not have an appointment so this was great service.
May 13, 2026
Thank you for knowing what to prescribe to help me get my voice back quickly with no time off work on one of our busiest days.
You have always been convenient, knowledgeable, quick and empathetic to my medical needs when primary is not available. Thank you!
May 13, 2026
Everyone was helpful and caring. Doctor answered all my questions and explained what we think might be happening with my nervous system. I would recommend this place.
May 12, 2026
The medical assistant, Jessica, was very professional, caring and courteous. The doctor was as well. Overall, a top notch experience.
May 12, 2026
Everyone was extremely helpful
May 12, 2026
Short and sweet
May 12, 2026
I was able to quickly get in and get treated and released. Provider actually used my echart history to assist with decisions.
May 12, 2026
Sunday afternoon at 4:30 I presented Kara Blum with a deep cut finger. She is is true professional who represented herself and Renown at the highest level of patient care.
May 12, 2026
Kiersten was outstanding. Professional and extremely knowledgeable
May 11, 2026
Taren Bales was amazing. The best urgent care I’ve received.
May 11, 2026
They all made me feel safe’
May 9, 2026
I appreciate the ease of scheduling and the opportunity to see someone fairly quickly. Urgent care operation is a great service to all of us.
May 8, 2026
Vanessa was very attentive and caring
She clearly explained what she was doing and why. Appreciated her
May 7, 2026
Popped into Urgent Care and got treated immediately. Receptionist and Nurse Practitioner were both the best. Very accommodating and helpful! Five stars to them both! ⭐️⭐️⭐️⭐️⭐️
May 7, 2026
Totally satisfied. Great staff!
May 6, 2026
They are very good at listening to me. Also making me feel that I was important.
May 6, 2026
I smashed my finger in the car door which I guess everyone has to do once in their lifetime. I went to urgent care at Damonte Ranch and saw Rebecca Desfor. She was very thorough and insisted on an X-ray because of the risk of infection from the open wound to the fracture. She was 100% correct, I had a fracture. When I followed up with my pcp, Dr. Passalacqua, he was happy that she was so thorough with my care. Thank you!
May 6, 2026
Kara scuggins was outstanding. Excellent follow up.
May 6, 2026
I was able to get in and out in a timely manner
May 6, 2026
I really appreciated all the staff and the PA. I even showed up late (ie right before closing) and they took me in without hesitation.
Thank you to all the team members that helped me.
May 6, 2026
The doctor I saw was excellent and very helpful. Thank you.
May 6, 2026
Very efficient and effective!
May 5, 2026
Great experience and receptive staff.
May 5, 2026
Staff was friendly and efficient. The visit was thorough and I didn’t have a long wait time in the office or waiting for the provider.
May 5, 2026
Doctor Perano was excellent. Thorough, and knowledgeable. Friendly to boot!
May 5, 2026
We barely had to wait to be seen, and when we were seeing the staff was incredibly efficient, friendly, helpful, and informative.
May 4, 2026
Dr. Scoggin was great - professional and knowledgeable with a wonderful bedside manner.
Also, the intake lady called out as I was leaving and said she hoped I felt better soon!
May 4, 2026
Being able to schedule a check-in time was great! When I arrived, I only had to wait about 5 minutes to be called in.
May 4, 2026
Thank you for what you do
May 2, 2026
I was concerned about being bitten by a squirrel that I was trying to get out of a batting net. I was wearing heavy rubber gloves but the teeth went through the rubber. The PA and Doctor were very helpful, caring for both the bite and my anxiety. I thank them for their care and concern.
May 2, 2026
Nurse Practitioner, Gentile, was absolutely fantastic. She is clearly passionate and extremely intelligent. She explained things to me in a way that was informative and non-belittling. Best experience with a doctors visit in my life
May 2, 2026
Awesome care!! The PA was fabulous and helped me understand what was going on.
May 1, 2026
There was an upset woman yelling at the reception team, and they were so respectful
May 1, 2026
Very efficient.
Apr 30, 2026
Everyone was professional, empathetic and amazing! 10 Stars! Thank you so much!!
Apr 30, 2026
clean facility.the staff was kind and courteous.
Apr 30, 2026
Definitely great experience. Felt like all concern were listened to and definitely will be making appointments with primary care.
Apr 29, 2026
Waiting time is short. Care provider explained symptoms clearly understand. In and out within 20 minutes which we loved it.
Apr 29, 2026
This is Clayton Thomas, and there is nothing that I feel you can improve. You folks are awesome. Thank you.
Apr 28, 2026
Every employee at the UC was fantastic!! Kind, professional and efficient. Jessica, in particular, was outstanding.
I was in and within 30 minutes.
All-in-all an exceptional experience. Many thanks!!