Renown Urgent Care Damonte Ranch
Urgent Care
197 Damonte Ranch Pkwy, Ste A-B
Reno, NV 89521 Directions
4.7 out of 5
2,529 verified ratings
2,529 Ratings, 881 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 15, 2025
Love that you can schedule an appt. ahead instead of having to sit in the waiting room and wait to be seen
Nov 15, 2025
Best urgent care experience. Helped my daughter through X-rays just before closing time. Everyone was so nice from front desk to doc.
Nov 15, 2025
Everything was great, especially those I talked to and helped care for me. The only issue was that the doctor who helped me out prescribed 2 medications, and the main one recommended was actually not appropriate for me to take when I called my OBGYN to discuss medications and pregnancy interactions.
Nov 15, 2025
Sierra was kind, respectful, and diligent in attending me. I surely appreciated this.
Nov 14, 2025
I love going to this urgent care when I have to go. The people are great. The doctors are great as I get in and get out fast. Thank you renowned for having it here by walmart by the shopping area
Nov 14, 2025
Exceeded my expectations
Nov 14, 2025
I was super happy with the staff and the Doctor, Aj. He was very attentive and listened to my concerns.
Nov 14, 2025
Great. Much better than ER
Nov 13, 2025
I’ve been going to Renown for many years and I have been satisfied every time I was in the hospital or any of the clinics and I will continue to do so. I always recommend renown to my family and friends.
Nov 12, 2025
Doc Sara was awesome she listen and had excellent bed side manner. Excellent care for sure!!!!
Nov 12, 2025
Dr Thole was very professional, knowledgeable, calm and explained in details why I have those symptoms. He is the best doctor I’ve ever met .
Nov 12, 2025
Marisa was the best for my son Brice’s sports physical. She needs a raise and some cookies !
Nov 10, 2025
Seen quickly. Nurse was great getting me ready. Dr was great ordered X-rays and found issues with left hand and my left heel. Both caused from a fall. Doing what Dr suggested at the appointment.
Nov 10, 2025
Great experience, I had X-rays and was fitted with a walking boot in addition to normal visit. In and out in exactly one hour!!!
Nov 10, 2025
The staff was very nice and thorough, a positive experience indeed
Nov 9, 2025
Staff was very kind
Nov 7, 2025
The provider was excellent. The assistant was as well.
Nov 7, 2025
Good information regarding follow up treatment. Treated with respect.
Nov 6, 2025
Rachel is a ER nurse who went above and
beyond with my care. She was an Angel for
me.
Nov 6, 2025
Went very well
Nov 6, 2025
Dr Palacios did a great job. Listened intently and helped me better understand situation and best course of action.
Nov 5, 2025
The Doctor was very kind and helpful.
Nov 5, 2025
Fast, courtesy and effective! Great service !
Nov 4, 2025
Not today.
Nov 4, 2025
The medical provider was excellent. She was caring and thoughtful.
She is a keeper!
Nov 4, 2025
It was a good experience for me and I don’t really have any bad things to say about it
Nov 4, 2025
As long as I've been a patient of renown the care has been phenomenal! And as a retired nurse, I am so very impressed. My husband goes also and feels the same way! We are beyond grateful!
Nov 4, 2025
Everyone was caring and sympathetic
Nov 4, 2025
Everyone very professional, courteous and friendly. Thanks to everyone especially Dr. Austin Ming who listened, learned and formulated the right treatment.
Nov 3, 2025
Treated with respect. Taken care of Quickly and knowledgeably. Good work!
Nov 3, 2025
Excellent ….
Nov 3, 2025
The medical assistant, Kristian, was exceptional.
Nov 1, 2025
Great
Nov 1, 2025
Very good
Oct 30, 2025
The doctor/nurse practitioner was amazing. He really listened to me and deduced what was going on. He ran different tests like strep and mono to confirm I did not have either. He was very kind and understanding
Oct 30, 2025
Smooth easy appt. Got in quickly and easy. Everyone was friendly, knowledgeable and courteous.
Oct 30, 2025
Fast and friendly.
Oct 30, 2025
Very courteous and friendly staff. The staff was attentive and listened carefully to all my concerns.
Oct 28, 2025
It was the best experience. I had made an appointment online. I was seen immediately. The nurse practitioner was lovely and so was her assistant. It really couldn't have been better. I thought the price was totally fair and they took care of everything.
Oct 28, 2025
Feels good to feel good!!!!
Oct 28, 2025
I could not be more satisfied with my visit to the Damonte Ranch Urgent Care. Nurse Practitioner Aaron Williams APRN was thorough, caring and knowledgeable with my specific vertebrae injury. Even though I was not able to have my x-rays taken at urgent care, he read them and called me with the results within 10 minutes of them being taken. World class care! Thank you Renown Urgent Care Damonte Ranch team.
Oct 27, 2025
Quick and easy, thank you for providing this service to the community.
Oct 27, 2025
I am so glad you were open until 7 when I needed appt with physician about uti. I could then start medication right away. Yay!
Oct 27, 2025
Everybody I encountered was pleasant and did their best to help me. The facility is also well-maintained.
Oct 26, 2025
Great care!
Oct 25, 2025
Everyone was great. Friendly, knowledgeable, patient and they all did a wonderful job.
Oct 24, 2025
Sara is great
Oct 24, 2025
All medical office were extremely polite and responsive. Dr. Robyn Cook was most thorough with his exam, diagnosis and followup instructions.
Oct 24, 2025
My ear has been .
Not hearing for months. I tried DEBROX several times and got distracted. Sierra is knowledgeable. Efficient and kind. She was concerned that my hand was too cold to use (the little finger clamp device); brought in a heat pack! She is persistent..she kept at the water pumping until 5 pound rocks evacuated! I can hear again..so grateful to you all. I am sorry I forgot the Doc name
He checked b4 + after.very attentive that m KS to all
Oct 24, 2025
I was having extreme pain with nausea from a kidney stone and they were very kind and adjusted to abrupt changes in my situation very professionally.