Renown Urgent Care Vista

Urgent Care

910 Vista Blvd

Sparks, NV 89434 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

2,625 verified ratings

2,625 Ratings, 705 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care Vista is praised for its professional, caring, and attentive staff, including nurse practitioners, PAs, and doctors who listen carefully and provide effective treatments. Patients appreciate the courteous, respectful interactions and the efficiency of care, often highlighting positive experiences with diagnosis, medication, and follow-up communication. The facility is frequently described as clean and well-organized. Some concerns arise regarding appointment wait times and occasional communication gaps after visits. Overall, the center’s compassionate approach and quality service foster patient trust and satisfaction.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 2, 2026
good experience

Jul 31, 2026
The nurse practitioner was excellent, listened carefully and came up with solutions quickly. He was compassionate and friendly.

Jul 31, 2026
The provider appeared very experienced. Also caring and good listener.

Jul 31, 2026
Everything was explained in words we could understand. They answered all of our questions, and made us feel comfortable .

Jul 30, 2026
Just keep doing what you are doing to our community, thank you for all you do!

Jul 30, 2026
I consistently had perfect nurses, aides and other staff even including the guy who wheeled me to the room. Some names of the wonderful care individuals were Spencer, Jody, Trace and for sure my aides who I do not remember their names. Even the discharge guy was very pleasant, I had no unpleasant employees. I did not especially enjoy Dr Chaucer? Chancer? But the other ED staff made up for it!

Jul 25, 2026
Everybody that is part of this team was so kind and helpful! I waited for a bit, but they had apologized and informed me there was an emergency in one of the rooms causing a delay. I appreciated the communication and care from the whole crew.

Jul 25, 2026
The nurse practitioner was very friendly and helpful.

Jul 24, 2026
My physician's assistant was awesome. She was super nice. It took a little bit of time for her to come in, but she was super nice, super awesome, explained it really well. We were joking all around a little bit, but still very professional. Yeah, it was good. I got my antibiotics and I'm on them and it's going great. Thank you. Bye.

Jul 24, 2026
I was in and out pretty quickly.

Jul 23, 2026
Keep up the good work

Jul 23, 2026
Everything was great .. except wish you have more room for the patients.. so don’t have to wait in the emergency room like my experience.. but otherwise was wonderful.

Jul 23, 2026
I appreciate the quick service I got once I got seen.

Jul 22, 2026
Thank you. Renown is the best.

Jul 22, 2026
Yes, my caregiver, I believe it was a nurse practitioner Kathy T. Kathy did a, well, Kathryn is her official name, but Kathy or Catherine did a great job listening to my wife and myself, and she was definitely multitasking while making decisions involving my care and seemed to have genuine vested interest in my well-being and continued care. So I would just like to say that and thank you to nurse practitioner Kathy or Catherine T. Thank you Vista for this opportunity to do the survey. Don't know what key to press.

Jul 22, 2026
On time with my appointment, even early, nurse was very pleasent and happy to help me, had an opened wound and she cleaned it up and stopped the bleeding that had gone on for 3 days.

Jul 20, 2026
Great service, caring staff, will use it again if I need to.

Jul 20, 2026
I came in for my child’s pink eye and cough. The Doctor didn’t bother to listen to his chest or look in his ears. She barely looked at his eyes. He is younger than 2 years old I’d think that would be part of the routine for a cold at least.

Jul 17, 2026
Overall excellent performance

Jul 17, 2026
Thank you, very helpful and caring

Jul 15, 2026
My experience was done in A professional, yet pleasant manner. The Technician was such a comfort in showing a genuine interest in my concerns. I would recommend her in a heartbeat!

Jul 13, 2026
The APN was very personable. We had a short chat about mountain biking! It has become a rare occurrence that anything other than the discussion of medical issues is made time for. Thank you :)

Jul 13, 2026
Didn’t know what was happening with my arm, she said if it gets worse go to ROC main hospital, i packed it with ice & way better now.

Jul 10, 2026
Great and fast service!

Jul 10, 2026
Professional and had a plan for my symptoms.

Jul 9, 2026
My Dr. was exceptional!

Jul 8, 2026
I made an appointment for urgent care and I checked in a few minutes early and sat down for 10 minutes waiting period to see my provider

Jul 8, 2026
Everyone was caring and friendly to us. And we were helped quickly.

Jul 8, 2026
Great experience, great medical provider and staff. Very nice visit, and the provider followed up with me when reached out to her about the side effect of the medication she prescribed. This is the best Renown Urgent Care in the area. We've going there for 15 years, even after we moved from Reno to Carson City 9 years ago. Thank you!

Jul 8, 2026
I am grateful to be a part of Renown. Especially for Urgent Care. I get the best personal and thorough care there. Mainly the Los Alto and Vista offices. Excellent in every aspect of medical needs.

Jul 7, 2026
I was treated like I mattered to them. They were all very professional and caring

Jul 7, 2026
Service was prompt. Calling the pharmacy got delayed a bit by your computer system in combo with the pharmacy.

Jul 6, 2026
Excellent experience at Renown Vista.

Jul 6, 2026
Excellent service

Jul 6, 2026
I just want to do a shout out for Greg. I don't remember his last name, but he's either a PA or a nurse practitioner. He was so patient with me. I crushed my toe and it wasn't healing. And he just went over all the different scenarios with me and gave me some advice that I thought, oh, that won't work. And it did work. So I am so glad I went and met this young man. And I'm really hoping I get to meet him again the next time I have to go there. So give him a big raise. He's fabulous. Thank you very much.

Jul 3, 2026
Just thank you

Jul 3, 2026
I did not have to wait very long to be taken to a room. Dr. Karl Friedrich saw me right away and prescribed all the medications I needed.

Jul 3, 2026
I just wanted to say Dr. Hill and his assistant were so kind and knowledgeable and the treatment was unbelievable. I would recommend them to everybody and I am going to be seeing one of your physicians the end of this, I think in September for a primary care because of the treatment I got on June 29th. I thank you so much. You helped me, you helped me immensely. And I love your facility and I will be back. Hopefully not because of urgent care, but when I come to see your primary care person. Thank you and for giving me this opportunity to give you some input. Bye for now.

Jul 2, 2026
I really appreciated going in there and feeling like a person and not a number. They treated me with respect and helped me through the whole situation and I much appreciate that.

Jun 30, 2026
My NP was really great and helped me got me on the correct antibiotics and I feel better

Jun 29, 2026
Excellent all the way around. Thank You…

Jun 29, 2026
Made an appointment at Los Altos usually go to Vista. The par told me didn’t make a difference that I had an appointment and that there were 6 patients ahead of me. That makes no sense. Left and went to Vista and had no problem.

Jun 29, 2026
It took almost Two hours to be examined…but it appeared a busy morning.

Jun 26, 2026
The reception area and offices were very clean and we were taken to the back office very soon after arriving. We came from Reno because we have good experiences in Sparks.

Jun 26, 2026
It was very good Service

Jun 25, 2026
Doctor o nurse listen me with all attention, I feeling very comfortable

Jun 25, 2026
I received a call to check on my condition after receiving medication. I appreciate him for being concerned.

Jun 25, 2026
Came in with the neck issue I was starting to panic he called me down explained everything why it couldn't be what I thought it was and what it was and gave me the medicine I needed and I'm feeling much better already

Jun 24, 2026
The staff was very courteous. The doctor was very informative and I'm feeling much better and I attribute it all to his care. Thank you. Everything went well. Bye.

Jun 24, 2026
The ladies that attended me were very helpful and made me feel comfortable