Renown Urgent Care Vista

Urgent Care

910 Vista Blvd

Sparks, NV 89434 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

2,249 verified ratings

2,249 Ratings, 607 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care Vista is praised for its professional, caring, and attentive staff, including nurse practitioners, PAs, and doctors who listen carefully and provide effective treatments. Patients appreciate the courteous, respectful interactions and the efficiency of care, often highlighting positive experiences with diagnosis, medication, and follow-up communication. The facility is frequently described as clean and well-organized. Some concerns arise regarding appointment wait times and occasional communication gaps after visits. Overall, the center’s compassionate approach and quality service foster patient trust and satisfaction.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 17, 2026
Dr. Benson was great and I was seen very quickly. Appreciate her skill and kindness.

May 16, 2026
I appreciate renown

May 16, 2026
Dr. Rachel Benson was amazing! So personable, professional and informative.

May 13, 2026
Always pleased with professional staff; very thorough & thoughtful.

May 13, 2026
Yeah, I had a great experience over there. You guys are fantastic. Nothing short of awesome. You guys are good. Thank you so much. I appreciate it and I'm grateful.

May 13, 2026
The provider was kind and attentive, answered all my questions, and provided prompt care. I’m starting to feel better and very much appreciate him medical professionalism. Please tell him Thank You!

May 12, 2026
Always great care and customer service!

May 12, 2026
Excellent Ultrasound technician.

May 11, 2026
Very nice people. Very caring people.

May 9, 2026
Tina was ?

May 9, 2026
Great overall!

May 7, 2026
You guys are awesome. Very prompt very courteous a pleasure to have to go there.

May 6, 2026
Everyone was so nice and helpful

May 6, 2026
Woman who checked me in was wonderful. Was kind and provided me with water and a sample container right away. Nurse and doctor got me in and out very fast which was so important as I was very uncomfortable.

May 5, 2026
I was in alot of pain and sorrow great full that they offered a shot of torodol before I left. I felt a little better by the time I got home.

May 5, 2026
AJ was very personable!

May 5, 2026
This is my second time going to urgent care here in Reno/sparks and I’m very happy with my experience

May 4, 2026
Staff very considerate and kind. Atmosphere is calm and welcoming.

May 4, 2026
A.J. Kossel was an excellent urgent care physician. He treated me well, great respect, very knowledgeable, and he diagnosed my problem right on because I saw a specialist right after, and it was exactly what the doctor ordered. Thank you.

May 4, 2026
My NP was very knowledgeable & listened to me carefully. I felt like I was heard & she did call me later in the day about my lab & ultrasound results. I appreciated her attention to my distress that day.

May 4, 2026
Dr. Called me personally with Covid results. Receptionist was very cordial and empathetic.

Apr 30, 2026
This is the very best urgent care facility around!

Apr 29, 2026
Provider was very thorough

Apr 29, 2026
Everyone was extremely courteous, including Dr. James Dalton, PA. I did not have to wait very long to be seen.

Apr 28, 2026
Fast,friendly, & professional service.

Apr 26, 2026
Great care at lab, the draw was not painful. MA friendly and I am glad to make his acquaintance. I had thought that the wound check was free but all.urgent care has a copayment.

Apr 24, 2026
Each Renown urgent care has its own vibe. This facility is very good Thank you

Apr 24, 2026
Happy to be there

Apr 23, 2026
My caregiver explained issue well and I felt comfortable when I left.

Apr 23, 2026
Great, we drive from Carson City to go to the Vista Urgent Care! They are wonderful!

Apr 23, 2026
Sarah Gentile was fabulous! She gave EXCELLENT care ( very knowledgeable, professional and compassionate) and followed up the next day by phone as she said she would. MY ONLY CRITIQUE: patient is a disabled adult woman and a vaginal exam was needed. There was no exam table low enough for a disabled person to access in any of the exam rooms! Exam had to be done in one of the chairs which was difficult and humiliating. RENOWN should have at least 1 exam table at each location low enough to accomodate those with disabilities.

Apr 22, 2026
All good

Apr 21, 2026
Very professional and friendly staff

Apr 21, 2026
I appreciate the Vista location and hours the provider did an excellent job and was genuinely concerned about my symptoms and health.

Apr 20, 2026
I did not get my diagnosis paperwork I have a question for the provider, Jessica P. Please tell me how to get my paperwork and talk to her.

Apr 20, 2026
Very caring and helpful. I feel so much better already. Thank you

Apr 18, 2026
Was seen quickly and got treatment, antibiotic that day Thank you

Apr 17, 2026
Typically good…long time supporter of Renown

Apr 17, 2026
The wait was long and people who had arrived after me were called before me.

Apr 17, 2026
Staff seemed unsure of fire drill procedures. All medical service and check in were perfect. Wait time was reasonable.

Apr 15, 2026
The visit was easy fast and my meds were ready in 30 minutes I was impressed Lobby was clean I would just remind the care providers to introduce themselves and give their title Weather that be aide , no or pa or md I had no idea who the people treating me were But they were all great

Apr 15, 2026
I was treated with the best customer service and consideration possible. I trust the staff there completely.

Apr 14, 2026
Was told it is a viris,could last two weeks. Im still Sick,thank you

Apr 11, 2026
Very good

Apr 10, 2026
Doctor, and Staff were wonderful. Took wonderful care of me .

Apr 10, 2026
APN was thorough and checked me and listened to what I had to say. She was professional and friendly!!!

Apr 10, 2026
The whole staff were so kind! They all were so lovely

Apr 9, 2026
I was able to be seen by the doctor within 10 minutes of walking into the building. It was very nice.

Apr 8, 2026
All good

Apr 7, 2026
The doctor was great. Very pleased with her service