Renown Urgent Care – South McCarran

Urgent Care

6512 S McCarran Blvd

Reno, NV 89509 Directions

(775) 982–5920

www.renown.org

4.7 out of 5

268 verified ratings

268 Ratings, 98 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
So pleased that facility is close to home and was not busy when I was there. Can only hope that quality of care stays high when it is busier.

Mar 28, 2026
First time to this location and we will def be back when needed.

Mar 26, 2026
A pleasant waiting area with professional staff.

Mar 26, 2026
Staff is always friendly & knowledgeable.

Mar 25, 2026
Nice, open reception area. Employees very friendly. Yes, would go back.

Mar 24, 2026
Not a long wait time Very courteous staff and the attending physician was very thorough and explained things well. All in all a very good experience.

Mar 23, 2026
Everyone was fantastic. Erika is so helpful and sweet?

Mar 23, 2026
Appreciate the efficiency of being able to make an appointment through my chart at Urgent Care and also appreciated the doctor's candor, questioning and logic to address my eye infection. The prescribed meds are working, thank you!

Mar 23, 2026
This location is so convenient especially with the other imaging services (and others) in the same overall plaza.

Mar 23, 2026
Very convenience big space clean, and the people are very nice

Mar 23, 2026
I felt the care provider did a great job of reviewing my chart prior to meeting and knew what I was dealing with that brought me to urgent care and understood my drug allergies. She was able to provide a recommended procedure to hopefully move me to full recovery.

Mar 21, 2026
Fast and accurate service.

Mar 19, 2026
Very quick & kind.

Mar 19, 2026
I’m glad there is a new facility in this area.

Mar 19, 2026
Was refreshing to go to a new facility, with very little wait time.

Mar 18, 2026
Really nice facility. Short wait period. And everyone was great!

Mar 16, 2026
I am responding for experience at S McCarran Urgent Care- they were wonderful- the receptionists that did check in were excellent and the doctors that we saw were excellent as well. So nice to have an Urgent Care in that location!

Mar 12, 2026
Listened carefully and referred me to ER at the hospital.

Mar 10, 2026
In and out in a timely manner.

Mar 9, 2026
My doctor was very understanding and providing me with great care

Mar 9, 2026
Doctor and staff were all excellent in every aspect of my visit.

Mar 9, 2026
Very nice office and personal

Mar 8, 2026
Everything and everybody were very thorough and very caring.

Mar 8, 2026
She reported something on my X-ray results that I did not say.

Mar 6, 2026
I was treated fine but just given a referral and a rx. Nothing was done for my infected ingrown hair at the time.

Mar 4, 2026
Provider was very knowledgeable… explained my condition clearly … felt comfortable and safe with her diagnosis

Feb 27, 2026
Gave me wonderful care! And made sure I was breathing clear before I left the office.

Feb 25, 2026
I thought the care was excellent and the doctor that saw me was very informative and very thorough. So great experience. Thanks. Bye.

Feb 24, 2026
This has been my most pleasurable experience at a renown urgent care. Lady who checked us in was fast and efficient as well at the medical assistant that took our vitals. PA listened to all my concerns answered all my questions. Wait was mining as I booked ahead.

Feb 23, 2026
Everyone was super nice and helpful. Several people came in at the same time and the admin person was great about everything

Feb 21, 2026
The team who cared for me was fantastic!

Feb 21, 2026
Everyone was great

Feb 20, 2026
The PA, Francis, was very good. He listened to me and he immediately knew what needed to be done and gave me a prescription and was very, very good. I would go back to him anytime. Thank you so much.

Feb 19, 2026
A perfect urgent care experience!!

Feb 18, 2026
It was very helpful to be able to make an appointment online and then show up and go right into the appointment. That was very helpful.

Feb 17, 2026
Nurse Ana was a delight! P.A. Kiersten was thorough & knowledgeable. I received good care from both.

Feb 17, 2026
I made an appointment and there was still about an hour wait. But I also understand that is also a caveat for urgent care/healthcare

Feb 16, 2026
Provider was excellent

Feb 16, 2026
the front desk receptionist needs customer service training. She was cold, distant and disinterested. Maybe just shy? That doesn't work when you are greeting the public. Just a big smile goes a long way.

Feb 16, 2026
Mr. Santiago APN was excellent, had a very professional demeanor, caring and concerned manner and explained the status of my health. Referred me to the UC on Summit for a chest xray and I didn’t have to wait in line. I am very confident about returning to the South McCarren Urgent Care location. Thank you!

Feb 16, 2026
Staff is very friendly and helpful to me and I am grateful for all the help that I have received from them!! Thank you for all the hard work ??

Feb 16, 2026
Web-based appointment scheduling is a huge plus, especially when running a fever, feeling like dog doo.

Feb 14, 2026
very prompt attention to my problem

Feb 14, 2026
My experience was very good. I had issues with CVS and had to travel back and forth, but the receptionist was able to solve the problem.

Feb 13, 2026
Ana Gomez was my medical assistant and she was very kind and professional. She made it an enjoyable visit. Give that girl a commendation.

Feb 12, 2026
Positive Friendly and competent .

Feb 12, 2026
Wonderful experience; entire Staff was excellent!

Feb 11, 2026
Dr C was absolutely phenomenal. Super knowledgeable, explained things simply without talking down to us and potentially solved an ongoing issue that no one else even bothered to test for the last 15 years. What an amazing provider.

Feb 11, 2026
Kayla Scroggin was wonderful. I learned from her.

Feb 11, 2026
Glad they were open. Good experience. Thanks