Renown Urgent Care North Hills
Urgent Care
1075 N Hills Blvd, Ste 180
Reno, NV 89506 Directions
4.7 out of 5
2,756 verified ratings
2,756 Ratings, 782 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care North Hills is widely praised for its compassionate, professional, and efficient medical care. Patients frequently highlight the kindness and attentiveness of staff, with many noting how providers listen carefully and explain conditions thoroughly, especially in cases involving respiratory infections, pain management, and pediatric care. The facility's convenient location, weekend availability, and smooth online processes contribute to positive patient experiences. Some patients appreciated referrals for advanced diagnostics like X-rays and specialist consultations. Overall, the urgency and quality of care foster strong patient trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 26, 2026
They listened to everything I said and explained things to me perfectly. It was a positive experience.
Aug 25, 2026
Everyone was very nice and cordial.
Aug 24, 2026
The wait time was less than I expected. Very pleased
Aug 24, 2026
Overall, a really good experience and it went really quick. I didn’t have to wait very long at all as a walk-in.
Aug 21, 2026
Great staffing, great doctors. Dr. Bogart was professional, and took his time in explaining things to me.
Aug 21, 2026
Great smooth experience all the way through
Aug 18, 2026
The staff was friendly, helpful and efficient. This is the 1st time in a long time I have been in here. I like the new floorplan; it is much roomier.
Aug 17, 2026
Every time I come here, everybody is professional and very friendly
Aug 17, 2026
Thank you for the service it was a great
Aug 13, 2026
From first communication to checking in to see a provider everything was exceptional. Thank you.
Aug 12, 2026
Waiting at the lobby for more than 6 hours is too much . I was at the ER about 9:50 at night until 5:00 in the morning. The wait time is too much especially when when you’re not feeling well. I do understand that they have to attend serious medical care first but it’s too much. I hope this thing will change. Thank you
Aug 12, 2026
I was treated kindly and professionally. The Doctor ran test and can back with what was wrong gave me a prescription.
Aug 11, 2026
their good in job.
Aug 10, 2026
While I received the type of pain management I anticipated, no one asked about my pain. (5/10)
Thank you for your care!
Aug 10, 2026
Thank you for the care and seeing me i appreciate it and glad I will be able to see a doctor there..
Aug 9, 2026
Staff is knowledgeable, compassionate, available
Aug 8, 2026
The doctor was really good and patient and took his time trying to figure out what was wrong with me and made me feel like I was cared for.
Aug 8, 2026
I had an appointment but I also knew I might have a lengthy wait which I was okay with. I checked in a few minutes early, had a nice but brief conversation with the staff member at check. I probably waited no more than 15 minutes before I was seen. Overall I had a great experience.
Aug 7, 2026
The care was fabulous. I just wanted to mention that when I signed in for the urgent care to set a time on MyChart, they asked me what the problem was, and it was a toe issue, a fungus issue, and quite a bit of pain. Anyway, when I came, they said that there's nothing they can do about it, like they can't. I had to go to my doctor or a pediatrist. And so I totally understand that, but it would have been helpful to just have known that because I live in Susanville. So I drove an hour and a half only to find out that they couldn't do anything about my issue. So it could have been helpful to have maybe gotten a phone call about that because I had put that in the comments when I signed in for the appointment.
Aug 6, 2026
Everyone was so Kind. The Doctor on Staff his name was Bobby. Because of him I’m feeling much better. Thank you so much. Linda Folsom.
Aug 6, 2026
My whole family is taken care of anytime we go there.
Aug 5, 2026
Everyone was helpful, knowledgeable, & efficient, while also friendly & understanding. They were thorough & aggressive in diagnosing an infection that could have caused a breathing crisis, & in treating it. The 2nd Rhynoscope showed such improvement that I could go home that next day with oral antibiotics. As a caregiver, I really wanted to get back home as soon as I was cleared to go. Thank you very much!
Aug 4, 2026
Excellent care from the people who saw me.
Aug 3, 2026
Everything was perfect & helped more than I expected
Aug 3, 2026
personnel were top notch
Aug 1, 2026
Nurse Practitioner Dana Julian listened to my concerns and offered valuable feedback. She made me feel very comfortable and valued as a patient.
Jul 31, 2026
Friendly and caring personnel. Wait time was a bit long for treatment.
Jul 31, 2026
All of the staff were super nice and accommodating. :)
Jul 31, 2026
All good
Jul 30, 2026
Everyone was wonderful.
Jul 30, 2026
Everyone was great! No problems whatsoever! I was in and out within a hour! Great experience!!
Jul 30, 2026
The MA that roomed me and took my vitals didn't introduce herself to me. She didn't have any conversation with me at all. She gave me the feeling that she wanted to be anywhere but there. It stood out because it's so different from the care I usually get.
The lady that checked me in was very kind and accommodating. I had sliced the top of my thumb off. She was so helpful and cheerful and it put me at ease.
Jul 29, 2026
Everyone was great!
Jul 29, 2026
Rebecca, my care provider, was professional and thorough to review everything with me.
I was thankful to be able to get in that morning to be seen by her.
Jul 28, 2026
Very efficient and thorough.
Jul 27, 2026
The reason I didn't rank it as a 10 is because I was told somebody would call me back in two to four days with my lab results and it has been almost a week and I haven't heard my lab results.
Jul 25, 2026
A well organized team. My attending physician listened to my needs and provided the best care necessary. She even was accommodating with my financial situation. Thanks to this care team I’m on the road to recovery! Many, many thanks!
Jul 24, 2026
The care that I always receive there is absolutely wonderful. I have no complaints. Everybody in there is very professional and always ready to answer questions. I recommend them highly. Thank you.
Jul 21, 2026
Thank you for getting me in quickly.
Jul 21, 2026
Very caring experience
Jul 20, 2026
Felt very comfortable and their kindness made it comfortable
Jul 18, 2026
Staff showed good professionalism
Jul 17, 2026
The personnel were outstanding!!!
Jul 17, 2026
Under the circumstances it was a great visit.
Jul 16, 2026
The doctor was efficient and reassuring.
The nurse was amazing!
Jul 16, 2026
Extremely friendly, helpful, explained how to clean my son's wound. Was gentle with my son. Everyone was professional and helpful and made my baby feel safe
Jul 15, 2026
I felt heard and taken care of. Thank you.
Jul 14, 2026
Yes, I believe that the doctor saw me. He gave me a better prescription than what I had had previously for the itch. I have a bug bite. I still see the bug bite and it's still irritating, but it's doing much better. I think he was great. Thank you.
Jul 14, 2026
Everyone who cared for me at the hospital was very professional, extremely skilled, and passionately caring for me. They made me feel safe and comfortable thru the entire process.
Jul 14, 2026
They are really good nurse and doctor