Renown Urgent Care North Hills

Urgent Care

1075 N Hills Blvd, Ste 180

Reno, NV 89506 Directions

(775) 982–5000

www.renown.org

4.7 out of 5

1,995 verified ratings

1,995 Ratings, 570 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 5, 2026
Thank you.

Mar 1, 2026
Everyone was kind and attentive. I'm pleased with all the care I receive from Renown. This visit was no exception.

Feb 28, 2026
It was good to hear someone tell me what was wrong!!

Feb 27, 2026
I really appreciate the dispersed medical facility business model. Having medical access in the north valleys (Reno) with lab services is genius - especially given the prolonged NDOT highway construction project.

Feb 27, 2026
Jennifer listened carefully to me, and was kind and thoughtful in her responses. She has followed up with me twice at home and will call when final results are in. It’s actually been a while since I had a PC who cared at this level and I can’t tell you how wonderful it feels. Thank you, Renown, for hiring people like Jennifer to care for us.

Feb 25, 2026
I had a fantastic experience at renown. Everyone was kind, quick to work, and kept me well informed. Ive never had a better experience at any hospital or urgent care.

Feb 25, 2026
Everyone was great, directed me and explained what to expect and what to do.

Feb 24, 2026
Keep up the good work!!!

Feb 24, 2026
I was very pleased with the PA.

Feb 24, 2026
Wish I had names but the PA and her assistant were amazing. Really appreciated the care and conversations we had.

Feb 23, 2026
The provider who assisted my fiancé with my son was very helpful and professional.

Feb 23, 2026
Great service

Feb 23, 2026
Thank you for your service.

Feb 22, 2026
I’ve only been to urgent care 3 times but I’ve always gotten exemplary care

Feb 22, 2026
great service

Feb 21, 2026
The provider is proactive to test me for any possible viral and bacterial infection to prevent spreading disease especially to my family. Thank you.

Feb 21, 2026
I went late, very close to closing, and was still treated with respect by everyone I talked with. I sincerely appreciated everyone's help.

Feb 21, 2026
Outside and inside staff have always been amazing...professional, with a big scoop of patience, understanding & empathy. Thanks so much to all. This is the best I have felt in week.

Feb 20, 2026
Great, great experience. Everybody was kind, courteous, and the PA was excellent.

Feb 19, 2026
Just want to apréciate they attention so kind

Feb 19, 2026
The staff was very nice and attentive. The physician's assistant was very nice and attentive and I absolutely love Dr. Scarborough. She's amazing.

Feb 18, 2026
I just wanted to say the doctor I saw and the medical assistant were both amazing, very knowledgeable and very caring, and that's all I wanted to say.

Feb 18, 2026
Everything with the visit went well. My problem was resolved quickly and efficiently. Treated with respect.

Feb 17, 2026
They managed to get a spider out of my ear. Very thankful.

Feb 17, 2026
I felt Adam Serfoss really listened to me, wanted to help and cared. If I knew how to give Dasiy award I would. He should be use as an example for the rest of your providers.

Feb 17, 2026
I left a peace of mind with my health care. I had gone in obviously with questions regarding my workers' complaints. And by the time I was done, I was more than confident that I had all the information that I needed. I was very pleased.

Feb 17, 2026
Maybe my issue was obvious and an easy fix. It took him less than 60 seconds to determine my issue. My issue, eye infection is healing but slightly slower than I anticipated

Feb 16, 2026
Dr Adam was amazing. Attentive, caring and concerned. I wish dr Adam could be my primary dr. Adam is a true healer.

Feb 16, 2026
Dr. Luke very caring.

Feb 16, 2026
For the dental emergency I was experiencing, they were caring and understanding. Excellent bedside manner.

Feb 14, 2026
Wait time was low. Quick and courteous service.

Feb 13, 2026
Everyone was extremely friendly and professional. We did not have a long wait. They were prompt in their care of us.

Feb 13, 2026
they were very nice to my daughter and she trusted them.Likes all of the people that helped her

Feb 13, 2026
I appreciated the good care I received.

Feb 11, 2026
Front desk? Amazing & efficient. I had a minimal wait. Was escorted back and promptly seen by an excellent provider, Michon. Radiology? Like clockwork. Pain control? Delivered. Relief? provided in SO many ways. Flawless visit and I was in so much discomfort. Thanks for providing excellent, efficient, compassionate care!!

Feb 11, 2026
The doctor that helped me was kind and knowledgeable. He had a good bedside manner.

Feb 11, 2026
I'm very happy with the experience I had with the person that I saw at Urgent Care. She listened what I had to say & shared her thoughts & knowledge with me. This doesn't always happen.

Feb 11, 2026
The nurse practitioner I saw was extremely nice and helpful. With the amount of pain I was in, I felt she listened and was empathetic.

Feb 11, 2026
She was a great doctor. Very informative and helpful.

Feb 10, 2026
Great service

Feb 9, 2026
The Dr. Was very good and the staff actually got me in early. Thier the best ever.

Feb 9, 2026
Very quick process, staff was in room when I got there and everyone listened to my needs and went above and beyond, including Jean and gave me a complete check and meds.

Feb 9, 2026
Very efficient

Feb 9, 2026
Thank you so much for everything,they always nice

Feb 9, 2026
Thank you for being there!!

Feb 9, 2026
Efficient and professional.

Jan 1, 2026
Francis and his assistant were very caring, friendly, and compassionate. They made me feel as I was the most important person they were taking care of.

Jan 1, 2026
Pleasant and easy experience. A little concerned my insurance will be billed rather than the VA, which I mentioned when checking in with my VA ID card.

Dec 31, 2025
Everyone was courteous, professional, and amazing

Dec 31, 2025
The personal is very kind and respectful.