Renown Urgent Care North Hills
Urgent Care
1075 N Hills Blvd, Ste 180
Reno, NV 89506 Directions
4.7 out of 5
2,309 verified ratings
2,309 Ratings, 663 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care North Hills is widely praised for its compassionate, professional, and efficient medical care. Patients frequently highlight the kindness and attentiveness of staff, with many noting how providers listen carefully and explain conditions thoroughly, especially in cases involving respiratory infections, pain management, and pediatric care. The facility's convenient location, weekend availability, and smooth online processes contribute to positive patient experiences. Some patients appreciated referrals for advanced diagnostics like X-rays and specialist consultations. Overall, the urgency and quality of care foster strong patient trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 8, 2026
Your staff was very professional from the gal at the check-in all the way through and I was having trouble getting breath and they got me right in there and set me up with the right tools to fight the crud that I have, still have as a matter of fact and did a good job explaining and they did a culture on it. So, no, I would say that your whole staff there was very excellent and I definitely have told everybody that I know over here that over in the Sierra Valley and Portola area that I would definitely go to you guys after I've had some very bad treatment from Eastern Plumis Healthcare in Portola. Then it's just a world of difference and a breath of fresh air.
May 8, 2026
I found everyone kind and friendly. The check in clerk, the person taking my vitals, the xray tech and Brion Hill.
I wish all services were like Urgent Care in North Hills
May 8, 2026
It's always a beautiful thing when I experience not just good customer service, but exceptional service. I always experience exceptional, kind, caring service here. The people are amazing
May 6, 2026
My doctor was just amazing! She was so smart and very nice and listened to me ☺️
May 6, 2026
Able t check in on my chart made the visit quicker. My PA was very nice.
My Aprn was compassionate and quickly assessed my needs and was understanding of my condition.
May 5, 2026
I trust Renown Urgent Care in North Valley. I received excellent medical care.
May 1, 2026
Very positive. Short wait
Apr 30, 2026
Very professional and friendly.
Apr 29, 2026
Super quick service
Apr 29, 2026
The doctor was extremely nice so were the receptionist that checked me in and the medical assistant was really nice as well. Everyone was great.
Apr 29, 2026
The ER nurses were wonderful :Melody (hope I have that right) and Kelsy and then my care team on Tahoe Tower Jody and Penelope and I believe Tammy was the hospitalist?
Apr 28, 2026
I’ve only been in this office a couple times. But, everyone is so professional and very kind. This place is always at the tip of my tongue if I hear someone is looking for immediate care. They’re always very nice.
Apr 27, 2026
I was really happy with my experience at my recent visit with my son. He felt really comfortable with the doctor. I felt like he was very engaged during his appointment and I really, really like that. And the North Valley Urgent Care is probably one of my favorite ones I've visited. Thank you.
Apr 27, 2026
It was fine
Apr 27, 2026
Everyone was caring and courteous.
Apr 25, 2026
My issue was resolved quickly and courteously. I am all better
Apr 25, 2026
Very careful and caring
Apr 25, 2026
The Lady said my wait time would be about 10 mins. and she was right !!!
Apr 23, 2026
They treat me very well and fastest and right now. I am paying free. Thank you right now for helping me intrigued my infection
Apr 22, 2026
Had a appointment at 12 did not go back see the doctor till 1230
Apr 22, 2026
The Dr. Was the best ever. Thank you.
Apr 22, 2026
You were really good, helpful to me, and I like your response because you were really helpful to me. Bye.
Apr 20, 2026
My family have been going to Renown for over 15 years and they are the best have helped us thru a lot of issues
Apr 20, 2026
Excellent care. Everyone was very caring.
Apr 20, 2026
The staff at North Hills showed more care and professionalism (the took the time to weigh me and see if I had any questions before the doctor came.
When the Dr. Bogart came in he was so nice, informative, and reassuring with the knowledge he had - I appreciated the time he spent hearing all my concerns.
Apr 18, 2026
Wait time not bad, since no appt. Caregiver very thorough and helpful. Pleasant.
Apr 17, 2026
The staffs were kind, informative, patience. It was fantastic experience. Yes definitely i will recommend renown. Tyvm.
Apr 16, 2026
I was really happy with the doctor and the speed of the care
Apr 16, 2026
Very well run… Got in and out of facility within an hour…
Apr 16, 2026
Didn't have to wait that long and it was nice to schedule my appointment online.
Apr 16, 2026
I had a great experience. The nurse practioner was fantastic!
Apr 16, 2026
An appointment made it much easier,I would encourage people to make an appointment,
Apr 15, 2026
I had bad cold and at 90 years old was concerned so I wanted help to get well and the prescription was given and it has helped me a lot.
Apr 15, 2026
I love RENOWN
Apr 15, 2026
Very helpful
Apr 14, 2026
Everyone was very nice and caring!
Apr 13, 2026
Thank you for all your help
And it was fast wish I like that I also need X-rays they had all the equipment there everything was done and quite quickly ?thank you for your care
Apr 12, 2026
Even as a walk in I only waited about 20 minutes at the time I entered.
Apr 11, 2026
Great experience! Clean , friendly, efficient. The Ryland facility is closer for me…but my last experience there wasn’t the best. So worth the extra couple of miles to go up north.
Apr 8, 2026
Thank you to Dr. Bogart for encouraging me to try the medication he thought would do me the most good. I was hesitant because as a child I broke out in hives with penicillin. He was patient with me and listened to my concerns. I am feeling better.
Apr 8, 2026
Excellent Doctor; can't remember his name, but he was knowledgeable and provided good care.
Apr 8, 2026
Keep up the good job.
Apr 8, 2026
Always professionalism, kind, caring, knowledgeable my doctor ❤️, x rays ???lady, kind concern, helpful answers, nurses,front desk thank you so much for your support ? ❤️ service ? bless your beautiful family ?
Apr 7, 2026
Thank you Dr Bogart for recommending me to Emergency
Apr 6, 2026
Everyone was so kind and really listened to figure out what was going on
Apr 5, 2026
The Care was great. Dr knew I needed antibiotics and was prescribed a Rx. 3 days later I am feeling so much better thank you
Apr 4, 2026
I appreciate that they aim to keep the appointments on time.
Apr 3, 2026
It was extremely positive. It was my first time in, and I was very impressed. Thank you.
Apr 3, 2026
The doctor was so kind and patient and very empathetic to such a sensitive topic
Apr 3, 2026
I finally got a PCP that I truly can trust!