Renown Urgent Care North Hills
Urgent Care
1075 N Hills Blvd, Ste 180
Reno, NV 89506 Directions
4.7 out of 5
2,498 verified ratings
2,498 Ratings, 710 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care North Hills is widely praised for its compassionate, professional, and efficient medical care. Patients frequently highlight the kindness and attentiveness of staff, with many noting how providers listen carefully and explain conditions thoroughly, especially in cases involving respiratory infections, pain management, and pediatric care. The facility's convenient location, weekend availability, and smooth online processes contribute to positive patient experiences. Some patients appreciated referrals for advanced diagnostics like X-rays and specialist consultations. Overall, the urgency and quality of care foster strong patient trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 19, 2026
Yes, hello. I would say that this company is a very good company. They explain everything clearly where you can understand, very patient. So, yeah, overall, I give 10. Way to go, bye.
Jun 18, 2026
Dr. Rebecca Danfor was knowledgeable and caring and listened carefully as I tried to explain my physical issue.
Jun 17, 2026
everyone was very caring, friendly and conscientious
Jun 17, 2026
Everybody was very, very nice to me. I have no complaints and I would go back there again.
Jun 17, 2026
Dr was amazing. Not too long of a wait..
Jun 15, 2026
It was great, thanks!
Jun 15, 2026
The NP Sarah Gentile was very nice, knowledgeable and efficient.
Jun 12, 2026
Everybody was very helpful and nice..Thank you for the personal care. Super friendly nice people.
Jun 11, 2026
Clear communication and expediting my prescription needs as well as onsite treatment.
Jun 11, 2026
Almost everyone introduced themselves and said what their role is. This needs to be 100%.
Jun 11, 2026
I was treated with respect and kindness..everything was explained in language I had no problem understanding..Danelle at the front desk was eager to help me and was very patient with me fumbling around with my wallet to get my health insurance card.. the doctor Azavedo was bubbly and a joy to deal with any apprehension I may have had immediately faded when she spoke to me as a person not a number or just another patient I respect her more than you know!!
Jun 10, 2026
Nusre practitioner who treated me was knowledgable & professional.
Jun 10, 2026
Dr benson was fantastic! And I was in and out within about 20 mins!
Jun 10, 2026
Service was quick and the doctor explained exactly what was going on and made good recommendations for my recovery.
Jun 9, 2026
Granted it was Sunday late afternoon, we were in & out within 40min.
Jun 8, 2026
Taking meds and starting to feel better
Jun 6, 2026
The man that sutured my laceration was very caring and professional. I am grateful for his medical care!
Jun 5, 2026
Nurse practitioner was great.
Jun 5, 2026
I’m very grateful for this hospital and its staff I went to multiple other doctors that were no help but at renown I was treated with care I didn’t have to wait long and I was actually given medication so I don’t have to keep coming back thank you all
Jun 5, 2026
Enjoyed talking to all as they explained what was broken and and said someone would call me about the next step. Great teem.
Jun 3, 2026
Was quick and extremely impressed. The doctor was so nice and helpful
Jun 3, 2026
Dr was very pleasant and my prescription was ordered right away.
Jun 1, 2026
Everything went well
Jun 1, 2026
I have many health issues and they took all that into consideration when caring for me. Many don’t!
Jun 1, 2026
Thank you for seeing me and getting me in to see a dr in a timely time. Thank you for being therev
Jun 1, 2026
My care giver was absolutely amazing. I think she should be called out for her awesomeness. Thank you.
May 29, 2026
I was treated with respect and kindness
My problem was assessed quickly and completely
I am recovering quite nicely
May 27, 2026
I was impressed with the efficiency of the process throughout. The reservation making system was simple, the reminder system was good. The receptionist was friendly and efficient. I was called to the back incredibly quick. This was most impressive. Likely the best I've ever experienced. The nurse was professional. The doctor did a good job and covered everything I needed. Great job.
May 25, 2026
Had my ears irrigated and they did an excellent job in a timely manner I was in and out of there in a reasonable length of time
May 25, 2026
everyone was wonderful so nice and professional thank you
May 22, 2026
I just want to thank the staff for their service to our community.
May 22, 2026
It was a wonderful experience! Booked an appointment same day, they checked me in as soon as I arrived, was taken back within a few minutes, and my child was taken care of with compassion and care but in a timely manner. We were out the door within 30 minutes of arrival but felt taken care of.
May 21, 2026
All very nice people. Fast service.
May 18, 2026
Thumbs up!!
May 18, 2026
Everyone we spoke to was professional, friendly, and kind to us both. Thank you :)
May 18, 2026
Aaron, the PA, was kind, respectful and thorough. I appreciate the time he took.
May 18, 2026
The staff was very courteous
May 18, 2026
The provider that we seen was great, she was friendly and knowledgeable. Thank you!
May 16, 2026
Physician Rebecca Desfor, D.O. was outstanding, professional yet kind and reassuring.
May 16, 2026
From start to finish, my visit at Urgent Care, Renault Healthcare was wonderful. When I checked in, everything was accurate and thorough. The representative was very courteous and very kind. There was not a long wait at all. And Nate was the nurse practitioner that took care of me, and he was also excellent. And I would rate him a 10. He was very nice, courteous, he listened to me, he checked me, he did what was necessary to alleviate some of my pain. So I really do appreciate it, and I hope this gets passed on. Thank you so much.
May 14, 2026
Sarah was kind and listened to me and my concerns. Was informative.
May 14, 2026
Excellent care from staff
May 14, 2026
Great place to come to when your sick and to get your issue resolved. Thank you very much
May 13, 2026
Very fast experience from check in to check out. Everyone was also very friendly
May 12, 2026
It was so nice to not wait long and to be taken such good care of.
May 11, 2026
The staff were excellent and kind. Loved the care they gave
May 11, 2026
I appreciated everyone’s kindness!
And that they solved my problem.
I was visiting Reno and wasn’t set up for an urgent care visit but everyone worked hard to make sure I was seen and taken care of
May 8, 2026
Your staff was very professional from the gal at the check-in all the way through and I was having trouble getting breath and they got me right in there and set me up with the right tools to fight the crud that I have, still have as a matter of fact and did a good job explaining and they did a culture on it. So, no, I would say that your whole staff there was very excellent and I definitely have told everybody that I know over here that over in the Sierra Valley and Portola area that I would definitely go to you guys after I've had some very bad treatment from Eastern Plumis Healthcare in Portola. Then it's just a world of difference and a breath of fresh air.
May 8, 2026
I found everyone kind and friendly. The check in clerk, the person taking my vitals, the xray tech and Brion Hill.
I wish all services were like Urgent Care in North Hills
May 8, 2026
It's always a beautiful thing when I experience not just good customer service, but exceptional service. I always experience exceptional, kind, caring service here. The people are amazing