Renown Urgent Care North Hills
Urgent Care
1075 N Hills Blvd, Ste 180
Reno, NV 89506 Directions
4.7 out of 5
2,172 verified ratings
2,172 Ratings, 626 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care North Hills is widely praised for its compassionate, professional, and efficient medical care. Patients frequently highlight the kindness and attentiveness of staff, with many noting how providers listen carefully and explain conditions thoroughly, especially in cases involving respiratory infections, pain management, and pediatric care. The facility's convenient location, weekend availability, and smooth online processes contribute to positive patient experiences. Some patients appreciated referrals for advanced diagnostics like X-rays and specialist consultations. Overall, the urgency and quality of care foster strong patient trust and satisfaction.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 12, 2026
Even as a walk in I only waited about 20 minutes at the time I entered.
Apr 11, 2026
Great experience! Clean , friendly, efficient. The Ryland facility is closer for me…but my last experience there wasn’t the best. So worth the extra couple of miles to go up north.
Apr 8, 2026
Thank you to Dr. Bogart for encouraging me to try the medication he thought would do me the most good. I was hesitant because as a child I broke out in hives with penicillin. He was patient with me and listened to my concerns. I am feeling better.
Apr 8, 2026
Excellent Doctor; can't remember his name, but he was knowledgeable and provided good care.
Apr 8, 2026
Keep up the good job.
Apr 8, 2026
Always professionalism, kind, caring, knowledgeable my doctor ❤️, x rays ???lady, kind concern, helpful answers, nurses,front desk thank you so much for your support ? ❤️ service ? bless your beautiful family ?
Apr 7, 2026
Thank you Dr Bogart for recommending me to Emergency
Apr 6, 2026
Everyone was so kind and really listened to figure out what was going on
Apr 5, 2026
The Care was great. Dr knew I needed antibiotics and was prescribed a Rx. 3 days later I am feeling so much better thank you
Apr 4, 2026
I appreciate that they aim to keep the appointments on time.
Apr 3, 2026
It was extremely positive. It was my first time in, and I was very impressed. Thank you.
Apr 3, 2026
The doctor was so kind and patient and very empathetic to such a sensitive topic
Apr 3, 2026
I finally got a PCP that I truly can trust!
Apr 2, 2026
Very concerned and called the next day to verify test
Apr 1, 2026
Yes, Sean, the ATRN, was very thorough and I really liked her treatment plan.
Apr 1, 2026
Nice, friendly professional respect I love it thank you so much
Mar 28, 2026
I was very happy with my care. Dr. Martinez was wonderful and I really appreciated it. Thank you. Bye.
Mar 28, 2026
Staff is very polite and respectful as well as responsive to my needs and concerns. Always a pleasant experience.
Mar 27, 2026
It was quick and easy to get in, I was there before my appointment and walked out before my appointment time.
Mar 25, 2026
The provider was very quick and easy
Solved my problem
Would recommend her but I forgot her name
Mar 24, 2026
Thanks for getting me in and out of the clinic. I felt the MA was great with the injection. Provider recapped our visit to ensure I had a good understanding.
Mar 24, 2026
This urgent care is far better than going to the ER. Here i believe they know what they're doing, and you can tell they really care.
Mar 24, 2026
Care Provider was professional and Polite!
Mar 23, 2026
The care provider was efficient, very professional, and I would highly recommend this facility again.
Mar 23, 2026
Everything about my visit with Renown has been wonderful. The facility was clean , I did not wait long. Everyone was polite and friendly.
Mar 23, 2026
Close to my house and easy access
Mar 20, 2026
The X-ray tech was especially kind and caring.
Mar 20, 2026
Great experience thankyou
Mar 20, 2026
Excellent staff and service. Thank you.
Mar 19, 2026
Physician Assistant Kaitlyn Jacobson, P.A.-C. Renown Urgent Care North Hills was very knowledgeable and prompt at ordering X-rays and sensitive to my pain level…
Barbara X-rays tech was very compassionate to my very slow moving situation due to pain sensitivity. What a great team of professionals and for that I’m in deep gratitude! Highly recommend them
Mar 18, 2026
Friendly, courteous, and on time.
Mar 18, 2026
They took me immediately & I appreciated that bc I was really sick. Told me when to expect results & if not better in a couple of days to come back
Mar 18, 2026
I pressed the wrong key on one of these. It meant just the opposite. Everything was excellent. Everybody was professional. I couldn't have asked for more. So very, very good.
Mar 18, 2026
I love being able to put that appointment at midnight the night before and to get in on a Sunday morning… I didn’t have to wait very long in the waiting room, and my provider was efficient and right on with her diagnosis and treatment
Mar 17, 2026
I had made an appointment in advance so I did not have to sit and wait for hours.
Mar 17, 2026
The care that I received from urgent care at North Hills location was excellent and I didn’t have to wait long and I got treated with respect and courtesy. The staff was wonderful thank you.
Mar 14, 2026
In and out rapidly my problem taking care of rapidly with perfect satisfaction thank you
Mar 13, 2026
Care I received was exceptional. The provider really went beyond with my care, even after my visit, like making sure I understood the lab test results and my medications.
Mar 12, 2026
Thank you!!!
Mar 12, 2026
Everyone there was great
Mar 10, 2026
I’m satisfied
Mar 10, 2026
Our provider listened to my history and treated accordingly
Mar 10, 2026
I apologize that I do not remember the name of my provider that day, hopefully you could insert it for me? He was wonderful! He was highly knowledgeable, extremely friendly and seemed to be very concerned about my condition even sending over a referral to an ENT in hopes that they will get me in sooner rather than later! All of this outstanding work he showed me was even at the end of the day! I wish I could remember his name, but I am just horrible with names, and for that, I do apologize.
Thank you Dr!!
Mar 9, 2026
Very professional during what appeared to be a major flu outbreak. Very caring staff and doctors.
Mar 7, 2026
Aaron the nurse practitioner that helped me was very thorough and very nice. I was pretty sick and feel so much better now. It was nice to have somebody so kind helping me get better❤️
Mar 7, 2026
Just a little confusing regarding my two tests that were done. I understand the tests. I thought I understood that would be notified with in a hour are little longer. My tests were negative but I contact Renown the next morning . The provider got back to me that afternoon by a text. All is good. Thank you.
Mar 5, 2026
Great care and amazing staff.
Mar 5, 2026
Thank you.
Mar 5, 2026
do you know when you all are going in with kaiser?
Mar 4, 2026
I was surprised at the care and the fact that I was called in at 10:30 my scheduled time