Renown Urgent Care Ryland

Urgent Care

975 Ryland St, Ste 100

Reno, NV 89502-1669 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

3,522 verified ratings

3,522 Ratings, 957 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care Ryland consistently delivers professional, compassionate, and thorough medical attention, with many patients highlighting the caring nature of the staff and providers. Timely and efficient service is frequently praised, even during busy periods such as holidays. The team’s attentiveness extends to detailed explanations and follow-up care, fostering trust and positive outcomes, especially in urgent situations requiring further treatment or hospital admission. Patients appreciate the respectful, knowledgeable approach of providers, particularly in managing injuries and infections. Some desire clearer communication regarding diagnostic results like x-rays.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 26, 2026
Staff is always courteous and knowledgeable. I trust them always with my health care.

Jun 26, 2026
I'm very happy with their concern and I can tell they really care about the person they're taking care of. I love them. They were very good. I would trust them with my life again. Thank you.

Jun 25, 2026
Care provider was great.

Jun 25, 2026
Very friendly and genuine care from the staff for my concerns

Jun 24, 2026
Thank you

Jun 24, 2026
I appreciate being accepted to be seen so close to closing time and I appreciate just all the care that I was provided. I feel so much better.

Jun 23, 2026
Dalton James is a wonderful PA. He’s very knowledgeable and very good at communication. He remembers details of patients that I would have forgotten immediately. He’s efficient and kind which is a hard combination to find. He’s truly a gem to have as a provider and whatever you’re paying him, you should double it.

Jun 23, 2026
Renown Staffs of Urgent Care in Ryland are excellent in Treating Me with my Medical Problems. Thank You very much.❤️??

Jun 23, 2026
She is an amazing listener and caregiver

Jun 22, 2026
Through and explained everything took tests and gave me the answers

Jun 22, 2026
Very friendly and helpful staff thanks

Jun 22, 2026
Urgent care always do their job when it comes to their patients. They always know what's best. Thank u to all the staff

Jun 22, 2026
Everyone was very patient and helpful

Jun 18, 2026
My provider was lovely. She was patient and kind and explained things very well and took great care of my issue

Jun 17, 2026
Very friendly & didn’t have to wait long at all. Dr was very thorough in his examining me. Keep up the AWESOME job of being so AWESOME!!!

Jun 17, 2026
Very good experience. Staff members were helpful and knowledgeable. Everyone seemed to do their best and made the experience a positive one.

Jun 15, 2026
Everyone was efficient and kind. I came in with a broken arm and was in and out in about an hour. Very positive experience after an unexpected injury.

Jun 15, 2026
Everyone was very kind knowledgeable and they got me in and out as soon as they could. Great teamwork feeling better thank you.

Jun 15, 2026
Nurse Practitioner Sarah Gentile was absolutely wonderful

Jun 15, 2026
Dr Benson took time to listen and was an incredible help

Jun 13, 2026
I have never been treated so nicely at a medical facility. The staff from beginning to end and diagnosis , I was handled with a lot of care and courtesy and listening skills. I want to say thank you so much for all your care and everything you do.

Jun 13, 2026
The care provided by the attending physician was courteous and professional. I was given a number to call for finding a care physician. I forgot to ask them about the nutritional needs of the situation I faced with the ear infection, transitioning back to work.

Jun 13, 2026
Every person who helped me on that day was exceedingly kind and helpful, from the very pleasant woman who checked me in (sorry, didn't get her name) to the medical assistant, Michaela, to the physician assistant, Greg.

Jun 13, 2026
This location has always been really quick getting in and out and taking care of my various needs. Thank you.

Jun 12, 2026
Very efficient and friendly.

Jun 12, 2026
Quick, Friendly and Efficient.

Jun 12, 2026
All of the staff was really professional and helpful. The provider, I had, explained everything and was able to treat my issue very quickly and efficiently. So thank you.

Jun 9, 2026
She was very kind and checked my son to make sure he didn't have a bladder or kidney infection. After the results came in they called me back with good news of no Infection. Great staff thank you.

Jun 8, 2026
Very friendly and seemed to actually listen to my presented issue. Felt good to be heard and taken care of

Jun 8, 2026
I was genuinely impressed with how kindly and thoroughly each and every staff member treated me, from intake to LPN to medical assistant to radiologic tech (titles might not be correct sorry) And I’m sure they were doing this in a difficult environment late on a Friday night with people dealing with all kinds of difficult issues. Truly, kudos to your staff and to the process and behind the scenes staff/admins that keeps them running and trained

Jun 8, 2026
The service I received was quite quick, very professional and informative, and easy to understand.

Jun 7, 2026
The staff was excellent

Jun 5, 2026
They were careful and thoughtful, thorough and conscientious.

Jun 4, 2026
Thank you for taking such good care of me. I really appreciate you all!

Jun 4, 2026
Okay

Jun 3, 2026
The doctor spoke directly to my son and asked questions that were easy for him to understand.

Jun 3, 2026
Greg was so kind and treated me so well. I’m on the road to feeling better and I’m so thankful!

Jun 2, 2026
Great people at this place!

Jun 2, 2026
The doctor saw his professional detail describe my medication and I felt better in a couple days was not much of a wait my first time going as was going it was enjoyable thank you

Jun 1, 2026
Each interaction from reception/intake, MA, & treating physician were all excellent. They were welcoming and positive. It was very refreshing and helped me feel good about the care I was receiving. This was all during a rush of patients. The waiting room was full.

May 31, 2026
The physician and his assistant listened to my concerns. I was evaluated and an explanation was given for my symptoms. It was near closing time and I was given ample time and was not rushed in anyway. Thank you

May 30, 2026
Good

May 29, 2026
Thanks nice crew

May 29, 2026
Fast, pleasant, caring

May 28, 2026
I can't say anything bad. I was very pleased with both of my visits there in the last week, and the people who have treated me were well above average. Very, very good. I'm not looking forward to come back, but if I have to, I'll come back to your place. Thank you very much.

May 28, 2026
Fast and efficient care with a kind staff and a professional provider.

May 28, 2026
The doctor and second nurse I had were god sends

May 28, 2026
The staff and doctor were amazing. They took care of my needs and were empathetic to my situation.

May 28, 2026
Everyone was very professional and helpful. I was seen promptly and my issue was addressed.

May 27, 2026
The doctor and his assistant were very professional and addressed all of my concerns