Renown Urgent Care Ryland

Urgent Care

975 Ryland St, Ste 100

Reno, NV 89502-1669 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

2,578 verified ratings

2,578 Ratings, 705 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
Very good

Dec 20, 2025
(BLANK)

Dec 20, 2025
No matter how i experience services and care from Renown, i could not, would not ask for more. Excellence

Dec 19, 2025
Dr. James was excellent. the entire staff was top notch. I would drive from Fernley again just to get my care. Wonderful office in at a difficult moment. Fabulous.

Dec 19, 2025
We were very pleased with the quality of care that we received while there. Staff were professional, courteous & caring. We were very satisfied with the care we got there.

Dec 19, 2025
She was very knowledgeable regarding what I was feeling Gave me ideas how to better care regarding my medication

Dec 18, 2025
very professional staff

Dec 18, 2025
The doctor I saw made me so comfortable. I would not hesitate to return if need be.

Dec 17, 2025
Everyone I dealt with was kind and helpful. You have a good staff at this location

Dec 17, 2025
I was given the car that I needed and she found a solution to my illness and I’m very happy with the service

Dec 16, 2025
Sarah was very understanding and compassionate during my appointment. I felt like she cared even though I was just another urgent care patient in the work day.

Dec 16, 2025
Erin was extremely helpful and attentive throughout my visit.

Dec 15, 2025
Jamie Marriott was skilled, informative, listened to me, and was wonderful. I would go to her if she was in private practice. I’m getting better with the treatment she prescribed.

Dec 15, 2025
Quick, efficient, kind.

Dec 15, 2025
Dr. Zalaznik is great! She was prompt and very helpful. Upon reviewing my intake information and my medical history she was able to prescribe the medications that I needed to get well. In the past 2 days I’ve been feeling better and getting over my cough and sinus infection. I’m so thankful for her excellent care!

Dec 14, 2025
Good experience. Facility could use some update, otherwise I had a good experience.

Dec 14, 2025
The doctor who I was getting seen by took the time to listen and talk with me about what I was going through . She was real patient and deserves a raise

Dec 13, 2025
Amazing team. Only clinic I ever go to. Janelle did a great job and has wonderful bedside manner. I have been seen by this provider before and she is one of my favorites. 10 out of 10 experience

Dec 12, 2025
I was seen by Dr. Brion Hill who was friendly, put me at ease and took time to listen to me. I very much appreciated that!

Dec 12, 2025
I really like this location, very professional

Dec 11, 2025
All the staff treated me with respect. They all seemd to be concerned about my well-being. I appreciate the care I received.

Dec 11, 2025
The people I dealt with were friendly, patient, and professional. I can't think of one employee that was not a credit to your facility.

Dec 10, 2025
The doctor was very knowledgeable and kind. I felt very comfortable. The clerk who checked me in was very friendly and efficient. I felt welcomed.

Dec 10, 2025
Everything and everyone was absolutely fabulous and great. The APRN was so kind and understanding and I was in and out of there and ready to pick up a prescription across the street at Renown within an hour. Thank you so very much and happy holidays.

Dec 10, 2025
They were very professional and very caring and knowledgeable of what they were doing. Thank you.

Dec 9, 2025
The doctor was amazing she listened to everything I was saying and she did an amazing job to make sure I got the care I needed

Dec 9, 2025
I was so relieved that I went to Renown Urgent Care. I had gone to a primary during the week with no improvement. Renown addressed my problem with proper medication and assure they were here for me if I did not improve. It is day 2 of seeing them (Saw them on a Sunday!!) and already I am seeing relief. thank you very much.

Dec 9, 2025
Marissa provided very empathetic care combined with actionable advice. She is one of the best providers I’ve ever encountered in any setting. I would trust her with any medical issue as a first line of care. Her demeanor alone, but also everything she said, and did inspired confidence. So much so that I let her proceed with a DRE that I was not expecting, but that was performed comfortably and without any incident. I’m giving the facility only a nine because of its exterior appearance. It’s a little bit scary. But the receptionist made me feel right at home as soon as I walked in. Eddie the PN assistant was also very kind but thorough.

Dec 9, 2025
Thanks

Dec 8, 2025
The staff was great

Dec 8, 2025
Treaded with care and respect ?

Dec 6, 2025
I received the best care I have had to ages! Thank you

Dec 5, 2025
All good

Dec 5, 2025
Courteous and respectful employees. My provider explained very well about my situation. She’s kind and compassionate. The assistant is nice .

Dec 5, 2025
I really enjoyed the people at the facility. Everyone was really nice. They listened to me and I felt I was in and out of the clinic in a timely manner. I also really appreciate the provider that followed up with me afterwards due to medication changes that needed to be done and I am very satisfied.

Dec 4, 2025
I went in with lower swelling and pain in my right leg. The woman that consulted me told me, based on my vitals and conditions, I needed to go to the ER. Went to the ER, and they admitted me and I stayed at the hospital for two and a half days. That woman may have saved my leg or, more importantly, my life. Very fortunate, and they all were very attentive and caring.

Dec 2, 2025
Very caring and willing to spend time to answer my questions and direct me to the closest lab.

Dec 2, 2025
I think the Ryland Street Urgent Care is great. The staff and the doctors there are always so friendly and helpful. The building is easy to access. The office is cheerful. The online appointments system makes wait time minimal.

Dec 2, 2025
Brittany and my medical assistant did their respective jobs so well. They are awesome. Luke, my PA, addressed my health issues efficiently.

Dec 1, 2025
Surprised on the swiftness of service!

Dec 1, 2025
The best urgent care facility in the entire Reno/Sparks area!

Nov 27, 2025
The caregivers were very professional and reassuring.

Nov 26, 2025
All staff very friendly and helpful. Facility was clean and efficient.

Nov 26, 2025
My dr listened to me. I’m prone to staph infections and have learned to not be stressed out once in medical care, if they actually care. She made me feel at ease and actually listened to my previous experiences with impetigo. She didn’t down play them. She understood my stress, yet made me feel at peace for healing. I’d like to have her referred to me as a general practitioner if possible.

Nov 26, 2025
Dr Karen wagner is amazing! Shes been my boys dr for 10years now!

Nov 25, 2025
APRN Michon was great and listed to my concerns. I would definitely recommen her.

Nov 24, 2025
Ive seen Dr. Benson twice. She is always friendly, professional, helpful and knowledgeable. I would recommend to her anyone that needs to be seen by a Healthcare provider.

Nov 24, 2025
Dana was amazing and listened to me. She made me realize that I need to get help outside of urgent care for my mental health, I wouldn’t have how bad my mental health was until a 10 minute conversation with her. She also helped me catch an early lung infection and made me realize I need to quit vaping. I know she probably doesn’t realize she did all of this, but she really helped me on Saturday and I will never forget what she did for me in such a short amount of time.

Nov 21, 2025
Dr. Kala was very sweet , compassionate and knowledgeable in her field. She made me feel very comforted and cared for. Selena was very kind as well and professional . They both love their job!

Nov 21, 2025
I was seen immediately, which was a big surprise to me. They saw me on time. They immediately did an EKG. I saw the doctor promptly after that, and she told me that I needed to go to emergency. They also took care of me immediately. I was very satisfied with the care that I received.