Renown Urgent Care Ryland
Urgent Care
975 Ryland St, Ste 100
Reno, NV 89502-1669 Directions
4.6 out of 5
4,316 verified ratings
4,316 Ratings, 1,181 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Ryland consistently delivers professional, compassionate, and thorough medical attention, with many patients highlighting the caring nature of the staff and providers. Timely and efficient service is frequently praised, even during busy periods such as holidays. The team’s attentiveness extends to detailed explanations and follow-up care, fostering trust and positive outcomes, especially in urgent situations requiring further treatment or hospital admission. Patients appreciate the respectful, knowledgeable approach of providers, particularly in managing injuries and infections. Some desire clearer communication regarding diagnostic results like x-rays.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 25, 2026
I am very pleased with my care
Oct 24, 2026
The doctor and the staff was absolutely amazing. They were very, very helpful in a situation that it was very difficult on my side, and they were very accommodating. I wish every experience at the doctor's was like this one that I had. Thank you.
Oct 24, 2026
It was quick and everyone was friendly and efficient!
Oct 23, 2026
Timely appointment which was super helpful as I came over from work. Greatly appreciated!
Oct 23, 2026
I appreciate they listen and agreed with my assessment of my foot it was infected but thanks to the antibiotics its getting better
Oct 22, 2026
Excellent service and very caring staff.
Oct 21, 2026
Excellent staff - receptionist, MA, xray tech, and nurse practitioner. They were all kind and empathetic! Really appreciate them!
Oct 20, 2026
The clinician who treated me was professional and approachable. Two days later and I’m on the mend. This was my first visit to Renown’s urgent care. It was a fine experience. I will return as needed — but hopefully not too soon.
Oct 20, 2026
Excellent urgent care
Oct 20, 2026
Dr Dana was very clear in her explanation of what has caused my health to be in situational decline. She told me that the methods I practiced days prior more than like helped me recover as fast as I did. She told me because I have diabetes, the symptoms have shifted. I'm taking 2 of the 4 prescriptions and I'm feeling almost human again.
Oct 19, 2026
One great urgent care
Oct 19, 2026
That you have an amazing group/team. I was already it great but the first person was so helpful then the next and next, it was not what I expected out of this world service. I can’t even thank them enough. Thank you so much. It was incredible. Help after help and every one did just what the doctor said. Oh the doctor is great she told me everything and I understood. Thank you so much.
Oct 19, 2026
Got the Rx and help I needed.
Oct 19, 2026
The doctor and nurse were great. They both were caring and professional and made sure I felt comfortable despite the circumstances of my illness.
Oct 18, 2026
Everyone was courteous and helpful. They seemed to care about my health. I had a pleasant experience.
Oct 16, 2026
The doctor had an ear to listen and not just prescribe and make sure that he knew what was going on with you before he just put himself out there and especially when the patient knows what's going on with them. He listened to the past experiences or medications that do work and I thought that that was very valid because a lot of doctors sit there and act like they know better than you know when you're trying to tell them what works. The doctor was very professional and very communicative and so was everybody at the help desk. Thank you.
Oct 16, 2026
The Nurse with the face Tattoo and the young white guy PA - Both were so kind and treated me with respect. Renown is lucky to have them as employees.
Oct 16, 2026
Everything went well on my visit
Oct 16, 2026
Radio tech was very nice and professional! Over all my experience was great!
Oct 16, 2026
I thought the staff did a great job taking care of me - the only comment I would make is the floors in the exam room could be cleaner
Oct 15, 2026
The receptionist that checked me in was great and the doctor, or maybe it was a PA, I'm not sure, was wonderful. It was a great experience. Thank you.
Oct 15, 2026
Thank you I received compassionate care!
Oct 15, 2026
Good service and profecional people
Oct 14, 2026
Checking in was easy. The wait time was short, about 20 minutes, to see a care provider. Ben Hogan offered me several treatment options after confirming my symptoms. I got a shot and two prescriptions and I am feeling better. The Ryland urgent care office provides excellent care in humble surroundings.
Oct 14, 2026
Over all a good experience. Staff were courteous and professional. Demeanor was calming and assuring. Only complaint was wait time from reception to being in a room. Billing rep needs to learn more about payment options, gave incorrect info about Care Credit that cost us some unnecessary fees.
Oct 13, 2026
I would use the Rylan urgent care before any other better care better staff except USA Parkway USA Parkway. Saved my husband.
Oct 13, 2026
I had read various positive & negative reviews on Renown . My experience both on the phone & in person was extremely positive .
Oct 13, 2026
I was mostly satisfied with everything just could’ve used a little bit more explanation on how to maintain Tylenol milligrams to help my son with the pain. He was not given any prescription for his pain tolerance. Just giving him Tylenol off the counter and trying to figure out how much dosage to give him could have used maybe a more of some direction. But very pleased with everybody being upbeat and positive.
Oct 13, 2026
Every time I go there, they’re all very professional and very nice
Oct 9, 2026
In all my time spent in the urgent care or any hospital, Dr Jessica Peppitoni was by far the kindest person I’ve had care for me. I felt completely heard in my issues and like she truly cared about making sure I was better. I know healthcare is a hard profession and I give anyone in it the utmost respect, but Dr Peppitoni is a true gem. Please thank her for me.
Oct 8, 2026
It was easy and kinda relaxing
Oct 8, 2026
Everyone was very helpful. I was so thankful they were open after all the other Urgent Cares were closed for the day already.
Oct 7, 2026
Everyone I saw that night were wonderful the only not great part of it was having to walk out to my car in the dark in that neighborhood.
Oct 7, 2026
That the provider was caring and it was not a long wait.
Oct 7, 2026
Overall very positive,
Oct 6, 2026
I’m not able to get into my my chart which I would like to be able to
Oct 5, 2026
I went to Urgent Care so it's a different experience.
I would like to know what my medications are going to be before i leave.
Maybe it was sent to me on MyChart and I didnt see it right away.
Great experience and I would give the whole experience a 9.5 out of 10.
Todd
Oct 5, 2026
Very kind people and great care, fully recommend this location!!
Oct 5, 2026
Very nice and organized staff
Oct 3, 2026
The desk clerks talked to loud to each other, stating their personal business loud enough for patients to hear.
Gossiped about some other girl
If I'm at urgent care, I'm not in the mood to hear their load voices, gossiping
Oct 2, 2026
I went on a Tuesday night and felt like my situation was addressed on a reasonably timely basis.
Having a 24/7 pharmacy in the facility next door was awesome to get my medication the same day
Oct 2, 2026
very quick and efficient and I will always be there patient ??
Oct 1, 2026
It was my first time there. Everyone was friendly and made me feel comfortable.
Oct 1, 2026
The lady who helped me check in was amazing thank you
Oct 1, 2026
The Ryland location is my first choice because the staff there always treat me with kindness while providing excellent care. It is always scary when you have to go to Urgent Care for an emergency and to feel ….to know…. my family and I are in the best hands possible is a huge relief. In addition they guide me through what will be treatment options both physically and financially.
Oct 1, 2026
I received the care and assistance that was necessary. I should have asked for some bottled water-they had some available!
Oct 1, 2026
I received prompt care
Oct 1, 2026
Easy to make appointment, lots of availability, great location and plenty of parking. Kind staff
Oct 1, 2026
Excellent experience
Sep 30, 2026
They are amazing