Renown Urgent Care Ryland
Urgent Care
975 Ryland St, Ste 100
Reno, NV 89502-1669 Directions
4.6 out of 5
3,258 verified ratings
3,258 Ratings, 886 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Ryland consistently delivers professional, compassionate, and thorough medical attention, with many patients highlighting the caring nature of the staff and providers. Timely and efficient service is frequently praised, even during busy periods such as holidays. The team’s attentiveness extends to detailed explanations and follow-up care, fostering trust and positive outcomes, especially in urgent situations requiring further treatment or hospital admission. Patients appreciate the respectful, knowledgeable approach of providers, particularly in managing injuries and infections. Some desire clearer communication regarding diagnostic results like x-rays.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 16, 2026
Wonderful people. Excellent care.
May 15, 2026
Sarah Gentile is a remarkably competent and confident practitioner. Her conscientious manner is evident by the fact that 2 outside referrals were made within twenty four hours.
May 14, 2026
Very fast, efficient, and friendly.
May 13, 2026
Very professional
May 12, 2026
I have visited the Ryland Ave. Renown Urgent care 3 times in the past 3 years and have had a very good experience with all of the employees and Providers. I Always refer my friends and acquaintances to this location and I thank you all very much!!
May 12, 2026
The service at Renown Urgent care was excellent, my Provider (Tera) was phenomenal.
The negative- wasn’t with your facility or staff, rather with my own Dr, that is in your plan. The reason I was at Urgent Care is because the Dr failed to do his job, this is the 4th time with these people. I don’t know if anyone reads this and can help, but all help would be appreciated.
May 11, 2026
Really nice guy did my stitches
Great doctors and great staff there
May 11, 2026
It was a pleasure to be treated so well!
Very professional.
May 9, 2026
The staff was very helpful and friendly and listened to our concerns and needs.
May 8, 2026
I was sick and I received excellent care thank you
May 8, 2026
Quick, very thorough and no time wasted.
May 7, 2026
Although I don’t have definitive answers to my current issues, I feel my concerns & symptoms aren’t being overlooked. Together we are making a plan to solve my health issues.
May 7, 2026
Easy access to urgent care.
May 6, 2026
Yes, I was treated very nicely. It's the nicest urgent care I've been to, very friendly, very respectful, and I would let everybody know to go there.
May 6, 2026
The patient access representative at check-in was phenomenal. She was sweet, she was kind, she was empathetic, and she was able to answer all questions. She was very knowledgeable in her duties and what to expect with my insurance.
May 5, 2026
Everyone was so nice and provided excellent care!
May 5, 2026
Amazing staff they really calmed me down when I was panicking, they really. are about patients well being!!
May 5, 2026
Everyone was great
May 4, 2026
Awsome dr
May 4, 2026
We love this location, everyone interaction is professional
Apr 30, 2026
Service was fast and professional.
Apr 30, 2026
The nurse I have, I am going to request if I have to ever go back there again. She was extremely, she put me at ease. And thank you and God bless you.
Apr 29, 2026
Dr. Bester was very thorough and definitely spent a lot of time with me. Excellent care, in my opinion. I was very satisfied.
Apr 28, 2026
Everyone was very kind and patient with me. They made me feel at home and safe during my recovery
Apr 28, 2026
Everyone is super nice special my doctor. Thank you
Apr 27, 2026
Staff friendly and very courteous and helpful.
Apr 27, 2026
Very quick process. I did not have the wait a long time and they were very efficient.
Apr 27, 2026
Being able to make an appointment allowed the whole process to go smoothly.
Apr 25, 2026
I was very happy with my daughter's care. I was able to reserve my spot in line online, staff was friendly and there wasnt a wait at all. Marcie APRN was wonderful with my daughter. She was engaging, explained things in a way my daughter could understand, really eased her nerves, and and made it an easy visit.
Apr 25, 2026
Staff was very nice, quick check-in. Very caring.
Apr 23, 2026
Definitely made me more comfortable about going to the doctors office and getting checked up n on more health issues.
Apr 23, 2026
Dr Sobrio is excellent
Apr 22, 2026
The visit overall was amazing. Kathy was great. Julissa, the medical assistant, was amazing. She was really wonderful. She's going to be a great nurse. And thank you.
Apr 22, 2026
I did not appreciate the provider pounding on the table as she was talking to me and asking me questions. That is my response. She was not a doctor.
Apr 22, 2026
I appreciated the fact that I was in and out within 20 minutes. Thank you.
Apr 21, 2026
Very satisfied customer,I was very pleased with the service
Apr 21, 2026
I received a clear explanation for my problem and directives for getting it to heal. It was a most positive visit.
Apr 21, 2026
Best visit I’ve ever had
Apr 18, 2026
Jessina at the front desk was AMAZING! VERY helpful with such a sweet disposition!!!
Apr 17, 2026
Thank you so much.
Apr 17, 2026
The service was incredibly fast. I used the online check-in and was seen in less than 10 minutes. The facility was clean, and I was in and out in record time without feeling rushed
Apr 17, 2026
I unfortunately wind up here often. Im accident prone and my health is not great. Every time I come I am treated quickly and kindly. I feel like they care about their patients and want whats best for us
Apr 17, 2026
There very professional and attentive.
Apr 16, 2026
It was definitely a good experience. The staff was wonderful. I wish I would've asked for more days off from the doctor. Getting used to the medicine was a side effect that takes a little time also
Apr 16, 2026
Our provider and MA were amazing!! So kind to my daughter and I.
Apr 16, 2026
The front desk staff are always great. I do not believed I was diagnosed correctly.
Apr 16, 2026
was very fast and efficient PA was very understanding and helpful
Apr 15, 2026
I felt I was treated very well. I felt like I was listened to. I think the people in the ER were excellent. I felt safe and that's a big deal. And I feel the medical help that I received and the understanding given to me was absolutely superb. So thank you very much.
Apr 14, 2026
The staff was very friendly and understanding of medical needs
Apr 14, 2026
The front desk staff was amazing. The lady who called me to the room from the lobby was kind of rude and not welcoming at all. The way she called my name and looked me up and down and her tone. When the provider came in he was able to reset the energy back to a better energy.