Renown Urgent Care Fernley
Urgent Care
1343 W Newlands Dr
Fernley, NV 89408 Directions
4.6 out of 5
1,066 verified ratings
1,066 Ratings, 305 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2025
Your staff was professional, courteous, and always smiling. They were sure to ask if I had any questions. I was in and out in less than 20 minutes, which might be a record for me. I couldn't be happier with the experience. Thank you.
Sep 25, 2025
very helpful and timely
Sep 25, 2025
We need more doctors in Fernley.
Sep 24, 2025
I was very pleased and relieved when I went into that facility because the other place where I was hearing things done for myself, they did not give me any high blood pressure medicine because they wanted me to go to an appointment first. And I was already out for four days. And I was feeling it, I was getting scared when I went over there to the renowned infirmary. They were very kind. They helped me every, any, way to get me all established in there. There was a good doctor in there, and I felt very comfortable with him. I want to sign up. I'm going to stop going to where I'm going. You probably know where the other place is, but I won't say no names. I want to go to Renown right away. I have the number to sign up for the primary care. That's it. Thank you.
Sep 24, 2025
The nurse practioner I saw was awesome
Sep 24, 2025
They are always so helpful and friendly when ailments acutely fall upon our family. I truly appreciate the care this particular staff shows us in our time of need. We are very fortunate for a growing city to have such great & caring professionals in our community while we lack a hospital here. Thank you
Sep 24, 2025
The care provider and assistant were super nice, gentle and gracious. They tended to me with such kindness and concern to make me feel better!! I walked out feeling great!!
Sep 24, 2025
I received exceptional service from the moment I entered, as a walk-in patient, to my discharge within 22 minutes. Efficient staff and treatment, all with kindness and professionalism. Thank you!!
Sep 23, 2025
(If a health issue can be pleasant). This was a pleasant experience. Everyone involved, from the receptionist, the initial nurse, to the nurse-practitioner were welcoming, caring and professional. Thank you all.
Sep 22, 2025
She did great going over our illnesses. She was fast and thorough. Really knows her stuff. It was also so great for my soon to be sister in law and I to be seen together, since we both have got bronchitis from a virus. We are already getting better and she explained what to do if our symptoms get worse. She reviewed our medications also to make sure there were no contraindications. She is truly one of the best doctors we’ve ever worked with. She was great!
Sep 22, 2025
The doctor is very thorough, kind, listens and discussed options. She was amazing.
Sep 22, 2025
Had an awesome nurse practioner . Rachel
Sep 21, 2025
Very nice staff & great provider. I was seen in a timely manner and treated well.
Sep 20, 2025
Best overall experience I have had from a medical clinic in fifty years.
Very courteous. Very professional. A credit to their profession.
Sep 19, 2025
That staff was friendly and listen to my issues.
The doctor was Amazing, had patience and listened to my concerns.
Sep 18, 2025
The staff and care provider was very friendly, great listeners and performance was very thorough.
Sep 17, 2025
My doctor (pa) Madison was great. from the moment she walked in, she was smiling and very positive. She listened with interest to every word I said about my injury. she explained my injury in detail to me. She was very positive about the treatment I was given an injection to start to treatment and explained the medicine I should take at home in detail
Sep 17, 2025
I go to this facility quite often I have COPD and each and every time I’m treated with respect kindness. The staff is exceptionally good at their jobs and my Care is handled with in a timely manner.
Sep 12, 2025
Very professional staff and definitely exceeds expectations. Impressed with the quality of medical services and knowledge. Appreciated that the staff was able to print out the summary. I am not computer savvy.
Sep 9, 2025
Your front office staff were amazing. Friendly informative fast.
Mac the APN was soooo kind he listened to me. Assured me on what I had was a rash not scabies. I was worried. Provided me with everything I needed.
It is now Tuesday. I feel much better my rash is clearing up and im less itchy.
Thank you Thank you Thank you!
Sep 9, 2025
Our first time at this urgent care and they were very nice!!! We won’t go anywhere else!
Sep 9, 2025
We have always had excellent care there. And the lab is also very good.
Sep 8, 2025
This time I really felt the doctor was listening to what I was saying.
Sep 6, 2025
My wife and I were travelling through from Alabama to California when I got very sick. I was transferred to Renown from a hospital in Truckee, CA. Every single care provider I encountered at both hospitals did their job with a superior level of professionalism and competency. My life was literally in their hands, and they did their very best to stabilize my health and get me back on the road with my wife to our home in Alabama. A genuinely heart-felt THANK YOU to your team of health care providers!
Sep 6, 2025
Totally satisfied
Sep 4, 2025
Everyone there was extremely personable, efficient, courteous, extremely professional. Anytime I go back there, I know I'll be treated the same because other patients were being treated the same as I was. Thank you.
Sep 2, 2025
Everything was great and everyone was friendly and helpful.
Sep 2, 2025
I was able to get in and seen in less than 15 minutes. It was definitely a good experience.
Sep 2, 2025
Provided quality care in a timely manner
Sep 2, 2025
I’m always impressed by everyone at this clinic. The care is phenomenal!
Aug 31, 2025
Good service! Thank you!
Aug 31, 2025
I love all of the people who work at the clinics, they are an outstanding group of people.
My primary care Lisa Logan is absolutely Top Notch.
When ever I see other staff members for quick service, they are always awesome too.
Thank you so much!
CV
Aug 30, 2025
I get better care at Renown then I did at Banner in Tucson. Thank you Renown.
Aug 29, 2025
Very thorough.
Aug 27, 2025
I will Definitely come back to your facility if I need to.. Very Clean, and Friendly Service. THANK YOU ALL VERY MUCH!!
Aug 23, 2025
I love the Urgent Care in Fernley. The staff is always polite and gets patients in, in a timely matter. Ive had blood work done, and xrays, and all techs were awesome. Thank you Fernley Urgent Care!!
Aug 22, 2025
Good
Aug 22, 2025
Amazing experience with Lindsay. She's very knowledgeable and thorough.
Aug 21, 2025
Very nice nurse
Aug 21, 2025
Provider was excellent very thorough
Aug 20, 2025
The whole staff was very helpful with my needs. Specially Dr. Lindsey Hall, very compassionate and understanding
Aug 19, 2025
I really appreciate how fast I was seen, how fast I got my results of my labs. How nice it is to receive a phone call with results from the provider herself.
Aug 18, 2025
Everything works very well.
Aug 15, 2025
Thank you Dr Benson for the wonderful medical care!
Aug 13, 2025
She was very curtious n informative
Aug 11, 2025
Wish there was a clinic like this in winnemucca
Aug 11, 2025
Everyone made this medical problem bearable. Listened to all my needs.
Aug 11, 2025
Thank you
Aug 9, 2025
Have always received great care here
Aug 9, 2025
The clinic looks beautiful after its renovations! I felt a little exposed at the stand up check in. I gave my last name and date of birth to the person at check in while a scruffy man was checking in not 2' from me, though sitting down. No barriers were between us. He started tapping info into his phone. He looked at me when I glanced down at him. All of the warnings that I've heard as a vulnerable senior went off in my head. It might be better to hand the person at check-in my drivers license next time.nice been involved in clinic design before and it can be difficult to get everything right. The staff was amazing! All else was perfection!