Renown Urgent Care Fernley
Urgent Care
1343 W Newlands Dr
Fernley, NV 89408 Directions
4.6 out of 5
2,198 verified ratings
2,198 Ratings, 589 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Fernley is highly regarded for its professional, caring, and thorough medical staff who make patients feel listened to and supported. Many patients praised the compassionate providers and nurses, highlighting attentive care and clear communication. The facility is described as clean and efficient, with a positive environment that encourages return visits. Some patients expressed a desire for additional onsite diagnostic tools like ultrasound to reduce ER referrals. Overall, the care quality and staff dedication foster strong patient trust, especially in managing acute injuries and ongoing health concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 30, 2026
Just that the whole experience was pleasant. Thank you.
Aug 29, 2026
Very thorough visit
Aug 28, 2026
Great
Aug 26, 2026
I just wanted to say how amazing the doctor was. She listened and she knew exactly what she was talking about, especially going through her own experience with the same MCL, ACL care. And I just wanted to give big kudos to her and thank her very much.
Aug 25, 2026
Professionals, courteous and polite.
No complaints other that associated costs.
Aug 25, 2026
The staff and doctor were very attentive. They paid attention to our health issues and treated us with respect. Definitely will recommend this location to all of our neighbors and friends. Thank you Renown for hiring great people.
Aug 25, 2026
Very, fast, and helpful
Aug 24, 2026
Everyone was ver courteous and helpful !
Aug 22, 2026
My provider was very friendly and she explained my symptoms/conditions in a way that I could totally understand- I would recommend her to anyone
Aug 21, 2026
It was good
The amount of paperwork time to be seen seemed a little long especially when in pain.
Aug 20, 2026
Everyone was very nice and also compassionate
Aug 20, 2026
from the time I walked into the door and walked out the door exceptional service!
Aug 20, 2026
It was my first time seeing Alicia Garaventa and she was fabulous!
She was friendly, made me feel comfortable and listened to my concerns.
Aug 20, 2026
Very caring staff
Aug 19, 2026
Tasha at the front desk/receiving patients was extremely helpful and very busy, yet she handled every patient with curtesy and a smile. She made the whole experience welcoming!!
Aug 18, 2026
Everything was great
Aug 17, 2026
Nurse practitioner, Rachel, worked very hard at helping me with my daughter with Down syndrome who weighs 180 pounds and did not want the infection on her thigh to be treated, but we managed to do it with a lot of help from your staff. I'm very grateful. Thank you. Bye-bye.
Aug 17, 2026
Rachel Ansley provided exceptional care. She took her time and listened to my concerns.
Aug 17, 2026
The doctor was very knowledgeable and kind.
Aug 13, 2026
Staff very courteous. Appreciate their assistance and care
Aug 13, 2026
I always have a good experience at Renown and Fernley. They always attend to my needs and are courteous and thoughtful and follow through. Thank you.
Aug 13, 2026
I would like to say that the nurses were extremely polite and wonderful spirit and my physician's assistant really took time, came back in, really sat down and talked to me and I really felt like she cared. It was one of the best visits I've ever had.
Aug 12, 2026
Dr and staff were great!!
Aug 11, 2026
I appreciate everyone so much. Nurse practitioner was top notch and listened to my concerns and issue and took it seriously. I am feeling so much better thanks to her.
Aug 11, 2026
I had good care , friendly and professional. Thank you all.
Aug 8, 2026
The urgent care Dr. sent me to Banner Hospital because urgent care didn't have exray available till Saturday. In my opinion, I wouldn't send anyone to Banner Hospital for anything. The exrays were okay but they had to send them to Philadelphia to be read, because they had no radiologist there to read them. I waited over 3hrs, finally left and still had no results. Not good. Won't go back ever!!!
Aug 7, 2026
Lindsey Hall was professional, kind and easy to talk with. I very much appreciated her listening and advice.
Aug 7, 2026
I liked the fact that I got in and out very quickly.
Aug 5, 2026
Excellent, the care I received lead me in the right direction for emergency services and to my ultimate operation procedure.
Aug 4, 2026
It was a in and out experience, which was good as I wasn’t feeling good . Everyone was awesome!
Aug 4, 2026
Very helpful, kind, knowledgeable and so patient especially with all the rude patients
Jul 31, 2026
Lindsey M Hall, A.P.R.N.,
Was very professional and helpful.
Jim
Jul 23, 2026
highly caring and professional staff listened to my issues and provided remedies
Jul 23, 2026
Great RAN facility. I will utilize the services again. Everything was very thorough. Both visits were quick and having an appointment that was very thoroughly run was well done. Thank you.
Jul 22, 2026
The entire staff was very friendly and the office was very clean.
Jul 21, 2026
I have zero complaints with the Newlands Facility or staff! My complaint is with Renown hospital’s billing! I took my two children to Fernley for Sports Physicals. At the time of service, I paid the full balance owed of $50… then 4 days later Renown sends me an additional bill of $26 per child for services! I paid in full for my services, paid the balance stated by the facility staff, at the time of service at the facility where services were provided! I will not be paying the additional $52!
Jul 17, 2026
Kelly, APRN is excellent. She is very thorough, an excellent practitioner!
Jul 17, 2026
Protocol was correct
Jul 16, 2026
thanks for being here in Fernley NV
Jul 14, 2026
Exceptional staff - reception, nurse, imaging and doctor. All were competent and caring. I have recommended this facility to all of my coworkers.
Jul 10, 2026
Great and quick visit!
Jul 10, 2026
Very friendly, helpful, respectful and quick
Jul 10, 2026
When you walk the testing and stuff, he didn't get me the right answers. I needed to test the chest in the hospital. Hadn't done a better job. I wouldn't have been a while. But it is what it is.
Jul 8, 2026
Everyone was very nice and helpful.
Jul 8, 2026
Great care. Much appreciated.
Jul 8, 2026
The dr ran my blood test and told me my a1c was hi and I need to get it lower and then helped me with my infection. And going to set up an appointment with a diabetic dr to help get back on track .
Jul 7, 2026
I don’t remember the names of the nurses or doctors but those lady’s are superstars.
Jul 7, 2026
For being a holiday, service was fairly quick.
Jul 6, 2026
Thank you to the staff for working on a holiday. They treated me professionally.
Jul 1, 2026
The medical records department was not very accommodating when I told them I could give them answers, yet they canceled my order and then asked me to resubmit a release of information, which was not very easy for me to do.