Renown Urgent Care Fernley

Urgent Care

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

1,980 verified ratings

1,980 Ratings, 540 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Renown Urgent Care Fernley is highly regarded for its professional, caring, and thorough medical staff who make patients feel listened to and supported. Many patients praised the compassionate providers and nurses, highlighting attentive care and clear communication. The facility is described as clean and efficient, with a positive environment that encourages return visits. Some patients expressed a desire for additional onsite diagnostic tools like ultrasound to reduce ER referrals. Overall, the care quality and staff dedication foster strong patient trust, especially in managing acute injuries and ongoing health concerns.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jul 1, 2026
The medical records department was not very accommodating when I told them I could give them answers, yet they canceled my order and then asked me to resubmit a release of information, which was not very easy for me to do.

Jul 1, 2026
Good few times that I've been there in the last couple of days have been amazing. You guys listened, cared, and actually took what I said seriously, and I appreciate that and gave me sound feedback. I think that's amazing.

Jul 1, 2026
They were very professional.

Jun 30, 2026
Whenever I have had to go to Renown Urgent care I've been treated with respect, helpful and understanding with any injuries or health problems I've had.

Jun 30, 2026
Everyone was so nice and lovely.

Jun 28, 2026
Everyone I interacted with was absolutely wonderful. Thank you all very much! I received excellent care!

Jun 25, 2026
The care provider came across as genuine and thorough.

Jun 25, 2026
I had I good experience The clerks Renown in Fernley are very kind people ???

Jun 24, 2026
I felt that the people there at Renone were very friendly, very helpful. They were patient. They waited patiently. They listened and they gave me information, you know, that if I didn't understand something, they told me. They explained it and didn't have a problem doing that. Very nice. Very nice indeed. Thank you.

Jun 24, 2026
The staff was very professional and they listened and they were very attentive and I appreciate that treatment.

Jun 23, 2026
I would like to say thank you for the professional support and advice you gave me. I appreciated it. I am doing much better. Thank you

Jun 23, 2026
I do not go to urgent care ever , this experience was absolutely amazing they were very n8ce and attentive

Jun 22, 2026
Very clean and nice doctors and nurses treated me so good

Jun 21, 2026
Lindsay was very nice and professional took care of my injury with care

Jun 19, 2026
a very professional crew

Jun 19, 2026
My provider was Jennifer. She was compassionate and prescribed me 2 meds which have worked great. She knew exactly what to do to help make me feel better. I’ve been to the Fernley Renown Urgent Care over the past few years. I have great confidence in every provider that has ever helped me there. What an asset to have Renown in our small town.

Jun 19, 2026
Excellent medical care from Lindsay. Thank you!!!!

Jun 19, 2026
The doctor was far more thorough than I expected.

Jun 16, 2026
Very caring

Jun 16, 2026
The reason I deove to that facility is because of how well you took care of my Son when he had an emergency that ultimately led to surgery. Keeping up the good work!

Jun 15, 2026
Thank you to all the care teams that took care of me in ICU..... You all are so amazing..

Jun 13, 2026
Your doctor was fantastic. He listened to me, knew that I demanded I needed antibiotics. He was fantastic. He listened, which I wasn't having previous doctors back east listening to me. He was absolutely 100% top shelf. Thank you very much.

Jun 13, 2026
Got me in quickly

Jun 13, 2026
Everybody there was very comforting and kind

Jun 10, 2026
A shout out for my MA Erin, who went above and beyond when Walgreen's said they didn't receive both of my prescriptions. I appreciate her caring attitude! She is the best!

Jun 8, 2026
Provider was great!!

Jun 8, 2026
Nurse practitioner Lindsay Hall was amazing. She listened and she didn’t make me feel like I was crazy. I highly recommend her!!

Jun 8, 2026
Dr/PA was great!

Jun 6, 2026
The doctor that helped me on my visit was very concerned and very helpful. He went above and beyond to go outside and give me some aspirin to my car so I didn't have to walk back to the facility. He was very caring and made me feel so comfortable and taken care of, and I appreciate that.

Jun 6, 2026
The PA I saw was excellent in listening and trusting how I felt. She took care of me exactly how I needed to be treated. Thank you for trusting what I had to say and how I felt. The treatment helped immediately. Thank you

Jun 2, 2026
Everyone who I encountered was very friendly, polite, kind and helpful.

Jun 1, 2026
Responded quickly to my issues.

May 29, 2026
Dr. Lindsey is very professional. I liked that fact that she listened and cared for what my daughter needed.

May 28, 2026
great communication and professional

May 26, 2026
I had acute pain in my arthritic thumb joint that I couldn't ignore. It turned out to be an attack of gout. Everyone was nice and helpful. The doctor answered all my questions, and I had a very short wait to be seen.

May 25, 2026
Lindsey Hall A.P.R.N is a Excellent medical professional that I Trust

May 23, 2026
Thank you for being there for us when we need to see you

May 20, 2026
Dr prescribed Rx has not helped, pain hasn't changed.

May 20, 2026
Your new staff and old is highly competent. Thank you for the new furniture too!

May 18, 2026
GREAT STAFF

May 15, 2026
They were very polite and helpful took care to hear me

May 14, 2026
The xray tech was extremely nice and the pa who treated me was very professional and listened to why I came in. She checked all vitals and told me what I needed to do and what she was prescribing for me to take and if I didn't see improvement to come back in for future evaluation.

May 12, 2026
Everyone was very kind, understanding, and professional, I have never had any issues

May 9, 2026
I got into the office very quickly. I was very upset. She was very helpful. She calmed me down. She fixed my elbow. I had fallen and hurt myself. And she was very caring, very careful. My husband had treated the wound, but she went over and retreated it. And I would give her a 10. And I just appreciate her so much. Thank you so much.

May 9, 2026
Everyone was really wonderful. I went in with asthma issues and they helped me a lot and explained how best to treat it.

May 8, 2026
Dr. David was fantastic in understanding my needs. The front desk ladies are the best in the business.

May 6, 2026
He helped me make a decision.

May 5, 2026
Thank you

May 5, 2026
Yes, the only thing I have to say is when I went to urgent care, the nurse, I believe she was from Trekke, her name was Tara. She was so very, very good, very excellent. She helped me a lot. I thank you.

May 5, 2026
Tara was wonderful. She did the necessary tests and explained that I needed to go directly to ER in Reno. She said they were limited at the urgent care of what they could do with test, etc. and I could get a more complete analysis of what was going on there. She was very nice about it and even gave us the address since we’re fairly new to the area.