Renown Urgent Care Fernley
Urgent Care
1343 W Newlands Dr
Fernley, NV 89408 Directions
4.6 out of 5
2,055 verified ratings
2,055 Ratings, 557 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Fernley is highly regarded for its professional, caring, and thorough medical staff who make patients feel listened to and supported. Many patients praised the compassionate providers and nurses, highlighting attentive care and clear communication. The facility is described as clean and efficient, with a positive environment that encourages return visits. Some patients expressed a desire for additional onsite diagnostic tools like ultrasound to reduce ER referrals. Overall, the care quality and staff dedication foster strong patient trust, especially in managing acute injuries and ongoing health concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 23, 2026
highly caring and professional staff listened to my issues and provided remedies
Jul 23, 2026
Great RAN facility. I will utilize the services again. Everything was very thorough. Both visits were quick and having an appointment that was very thoroughly run was well done. Thank you.
Jul 22, 2026
The entire staff was very friendly and the office was very clean.
Jul 21, 2026
I have zero complaints with the Newlands Facility or staff! My complaint is with Renown hospital’s billing! I took my two children to Fernley for Sports Physicals. At the time of service, I paid the full balance owed of $50… then 4 days later Renown sends me an additional bill of $26 per child for services! I paid in full for my services, paid the balance stated by the facility staff, at the time of service at the facility where services were provided! I will not be paying the additional $52!
Jul 17, 2026
Kelly, APRN is excellent. She is very thorough, an excellent practitioner!
Jul 17, 2026
Protocol was correct
Jul 16, 2026
thanks for being here in Fernley NV
Jul 14, 2026
Exceptional staff - reception, nurse, imaging and doctor. All were competent and caring. I have recommended this facility to all of my coworkers.
Jul 10, 2026
Great and quick visit!
Jul 10, 2026
Very friendly, helpful, respectful and quick
Jul 10, 2026
When you walk the testing and stuff, he didn't get me the right answers. I needed to test the chest in the hospital. Hadn't done a better job. I wouldn't have been a while. But it is what it is.
Jul 8, 2026
Everyone was very nice and helpful.
Jul 8, 2026
Great care. Much appreciated.
Jul 8, 2026
The dr ran my blood test and told me my a1c was hi and I need to get it lower and then helped me with my infection. And going to set up an appointment with a diabetic dr to help get back on track .
Jul 7, 2026
I don’t remember the names of the nurses or doctors but those lady’s are superstars.
Jul 7, 2026
For being a holiday, service was fairly quick.
Jul 6, 2026
Thank you to the staff for working on a holiday. They treated me professionally.
Jul 1, 2026
The medical records department was not very accommodating when I told them I could give them answers, yet they canceled my order and then asked me to resubmit a release of information, which was not very easy for me to do.
Jul 1, 2026
Good few times that I've been there in the last couple of days have been amazing. You guys listened, cared, and actually took what I said seriously, and I appreciate that and gave me sound feedback. I think that's amazing.
Jul 1, 2026
They were very professional.
Jun 30, 2026
Whenever I have had to go to Renown Urgent care I've been treated with respect, helpful and understanding with any injuries or health problems I've had.
Jun 30, 2026
Everyone was so nice and lovely.
Jun 28, 2026
Everyone I interacted with was absolutely wonderful. Thank you all very much! I received excellent care!
Jun 25, 2026
The care provider came across as genuine and thorough.
Jun 25, 2026
I had I good experience
The clerks Renown in Fernley are very kind people ???
Jun 24, 2026
I felt that the people there at Renone were very friendly, very helpful. They were patient. They waited patiently. They listened and they gave me information, you know, that if I didn't understand something, they told me. They explained it and didn't have a problem doing that. Very nice. Very nice indeed. Thank you.
Jun 24, 2026
The staff was very professional and they listened and they were very attentive and I appreciate that treatment.
Jun 23, 2026
I would like to say thank you for the professional support and advice you gave me. I appreciated it. I am doing much better. Thank you
Jun 23, 2026
I do not go to urgent care ever , this experience was absolutely amazing they were very n8ce and attentive
Jun 22, 2026
Very clean and nice doctors and nurses treated me so good
Jun 21, 2026
Lindsay was very nice and professional took care of my injury with care
Jun 19, 2026
a very professional crew
Jun 19, 2026
My provider was Jennifer. She was compassionate and prescribed me 2 meds which have worked great. She knew exactly what to do to help make me feel better. I’ve been to the Fernley Renown Urgent Care over the past few years. I have great confidence in every provider that has ever helped me there. What an asset to have Renown in our small town.
Jun 19, 2026
Excellent medical care from Lindsay. Thank you!!!!
Jun 19, 2026
The doctor was far more thorough than I expected.
Jun 16, 2026
Very caring
Jun 16, 2026
The reason I deove to that facility is because of how well you took care of my Son when he had an emergency that ultimately led to surgery.
Keeping up the good work!
Jun 15, 2026
Thank you to all the care teams that took care of me in ICU..... You all are so amazing..
Jun 13, 2026
Your doctor was fantastic. He listened to me, knew that I demanded I needed antibiotics. He was fantastic. He listened, which I wasn't having previous doctors back east listening to me. He was absolutely 100% top shelf. Thank you very much.
Jun 13, 2026
Got me in quickly
Jun 13, 2026
Everybody there was very comforting and kind
Jun 10, 2026
A shout out for my MA Erin, who went above and beyond when Walgreen's said they didn't receive both of my prescriptions. I appreciate her caring attitude! She is the best!
Jun 8, 2026
Provider was great!!
Jun 8, 2026
Nurse practitioner Lindsay Hall was amazing. She listened and she didn’t make me feel like I was crazy. I highly recommend her!!
Jun 8, 2026
Dr/PA was great!
Jun 6, 2026
The doctor that helped me on my visit was very concerned and very helpful. He went above and beyond to go outside and give me some aspirin to my car so I didn't have to walk back to the facility. He was very caring and made me feel so comfortable and taken care of, and I appreciate that.
Jun 6, 2026
The PA I saw was excellent in listening and trusting how I felt. She took care of me exactly how I needed to be treated. Thank you for trusting what I had to say and how I felt. The treatment helped immediately. Thank you
Jun 2, 2026
Everyone who I encountered was very friendly, polite, kind and helpful.
Jun 1, 2026
Responded quickly to my issues.
May 29, 2026
Dr. Lindsey is very professional. I liked that fact that she listened and cared for what my daughter needed.