Renown Urgent Care Fernley
Urgent Care
1343 W Newlands Dr
Fernley, NV 89408 Directions
4.6 out of 5
1,820 verified ratings
1,820 Ratings, 497 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care Fernley is highly regarded for its professional, caring, and thorough medical staff who make patients feel listened to and supported. Many patients praised the compassionate providers and nurses, highlighting attentive care and clear communication. The facility is described as clean and efficient, with a positive environment that encourages return visits. Some patients expressed a desire for additional onsite diagnostic tools like ultrasound to reduce ER referrals. Overall, the care quality and staff dedication foster strong patient trust, especially in managing acute injuries and ongoing health concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 9, 2026
I got into the office very quickly. I was very upset. She was very helpful. She calmed me down. She fixed my elbow. I had fallen and hurt myself. And she was very caring, very careful. My husband had treated the wound, but she went over and retreated it. And I would give her a 10. And I just appreciate her so much. Thank you so much.
May 9, 2026
Everyone was really wonderful. I went in with asthma issues and they helped me a lot and explained how best to treat it.
May 8, 2026
Dr. David was fantastic in understanding my needs. The front desk ladies are the best in the business.
May 6, 2026
He helped me make a decision.
May 5, 2026
Thank you
May 5, 2026
Yes, the only thing I have to say is when I went to urgent care, the nurse, I believe she was from Trekke, her name was Tara. She was so very, very good, very excellent. She helped me a lot. I thank you.
May 5, 2026
Tara was wonderful. She did the necessary tests and explained that I needed to go directly to ER in Reno. She said they were limited at the urgent care of what they could do with test, etc. and I could get a more complete analysis of what was going on there. She was very nice about it and even gave us the address since we’re fairly new to the area.
May 4, 2026
The APRN was fantastic. She listened asked what my needs were and made me feel confident with her responses. She explained everything clearly. She was professional and human in her interaction with me. No AI can ever replace her.
May 4, 2026
Everyone was so caring, didn’t make me feel uncomfortable at all. The Doctor, nurses, X-ray tech and front desk all were understanding and I am so grateful. Thank you Renown, Fernley.
May 1, 2026
Was easy to get a timely appointment
Apr 30, 2026
The practitioner I saw called me back with the results of my tests, even though she was off for the day. It's nice to see that some still care to give you the results quickly to give you the peace of mind and direction even if it's their day off. That meant a lot to me.
Apr 29, 2026
I got excellent care at Urgent Care. The nurses, the doctors, everyone there, they were absolutely fabulous and I'm feeling so much better. I thank you so much for hiring such wonderful people and taking care of us. Thank you.
Apr 29, 2026
Excellent professional service in a timely manner. I was happy to see the nice reception area remodeling.
Apr 27, 2026
NP Lindsey Hall is exceptional!
Apr 27, 2026
The staff always takes excellent care of me. They even helped me out to my car! Thank you all!!!!!
Apr 27, 2026
Kelly, APRN is very caring and thorough. Would recommend her to anyone!
Apr 25, 2026
The doctor was very nice and thorough with me. I don’t usually go into the urgent care when I have a cold. But this was a lot worse. He was very gentle and kind also very informative
Apr 24, 2026
They did a great job and sent over our presentations. I got better my wife is in the hospital Renown Reno. not doing as well!!
Apr 24, 2026
Rachel took EXCELLENT care of me; everything was explained carefully- that's why I love all my Providers at Renown! Thankyou :)
Apr 23, 2026
Only complaint I had was they don’t take my supplemental insurance. I had to pay out of pocket which really is not good. I understand you are exclusive with one insurance company, is that the case??…..We have a lot of seniors living here in the Fernley area and have to depend on various insurances for the coverage we need and can afford. And I don’t think that’s a fair deal for our community.
Apr 23, 2026
The provider we saw was amazing. She is such a genuine and passionate provider. Awesome bedside manner
Apr 22, 2026
The provider did not give me all of the prescriptions. I was supposed to have a pain prescription and then also was supposed to have an area to be able to contact them should things get worse or I needed a further doctor note. None of that was available online to be able to extend or communicate with the urgent care. So that is something that you need to work on. Thank you.
Apr 22, 2026
Usually everyone there is great. Doctors, nurses, receptionists, depends who you get, usually good though. But Nohea was very great and so was the doctor, Aaron. Thank you.
Apr 21, 2026
Dr. Called to check on my health, I said medication works and I feel fine, thx
Apr 21, 2026
I received excellent care and practically no waiting!
The best fastest urgent care I have ever experienced.
Apr 21, 2026
Everyone was awesome and very nice im new to town and my ear is all better. Thank you to everyone there.
Apr 21, 2026
Friendly, courteous, professional staff. Very efficient.
Apr 20, 2026
I think they saved my life. I feel much better.
Apr 17, 2026
Excellent service great staff Fernly nv
Apr 16, 2026
Renown staff is amazing!!!
Apr 15, 2026
Nice facility.
Apr 15, 2026
The PA was extremely knowledgeable regarding my person situation and the previous doctor visits! She hit it out of the park which makes me trust her for my care!
Apr 14, 2026
Did very well with the facility being clean and the staff being pleasant and accommodating. I am not pleased with the fact I had an appointment set, showed up on time for that appointment, and still ended up waiting an hour and 15 minutes before being seen, before even being brought into a room in the back office.
Apr 13, 2026
Excellent service.
Apr 10, 2026
Thank you I have had A very GOOD EXPERIENCE..
Apr 10, 2026
Everyone was amazing. It was one of the best experiences I’ve ever had at a medical facility.
Apr 10, 2026
The Attendant I saw, Luke, was very caring and helpful. Wish there were more like him in this world.
Apr 9, 2026
Thank you very much!
Apr 9, 2026
All the staff was caring and treated me well.
Apr 7, 2026
Always a nice place to go when I am sick. Fast, efficient and friendly
Apr 6, 2026
Both Doctors that helped.Were very caring and thoughtful.My experience was very pleasant
Apr 6, 2026
Very concerned with my needs and took time to explain how to use meds in easy to understand plain english.
Apr 3, 2026
Everybody and the earth treatment worked perfectly.
Apr 1, 2026
I did a no appointment walk-in, waited 10-15 minutes and got seen. The young Dr. (?) asked me a battery of questions, told me what I had, gave me prescription paperwork and BAM! I was outta there. Pleasant visit, got the drugs and I am all better. Thank you very much.
Mar 31, 2026
Great experience
Lindsey Hall was awesome. She took time to explain things. And what was going on with their findings?
Mar 28, 2026
I am completely satisfied that I am getting the best medical care from your urgent care.
Mar 27, 2026
Everyone was professional and kind
Mar 27, 2026
The wait wasn't to bad, the doctor was able to help me and I am feeling much better.
I would definitely recommend this location.
Mar 26, 2026
Nurse Practitioner Rachel Ansley, A.P.R.N. was thorough with her questions and was genuinely interested in making sure all the bases were covered for my treatment.
Mar 25, 2026
All good.