Renown Urgent Care Fernley

Urgent Care

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

1,394 verified ratings

1,394 Ratings, 384 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 31, 2025
Dr. Lindsey Hall is absolutely amazing! She listens to understand and connect so I can tell that she genuinely cares and does what she can to help and get me the care I deserve and need. She is so kind and patient and she explains everything so well. She has been more helpful than any other provider I have ever had. I went all the way to Fernley in hopes to see her again because she actually makes me feel cared for and important. She’s amazing. Absolutely love her and all the work she does

Dec 29, 2025
The service providers were on top of it and helped us with what we needed and recommended that we go to the hospital. But it would be nice if you all had an ultrasound machine there so that we wouldn't have to go to the ER. Thank you.

Dec 28, 2025
Great medical staff.

Dec 26, 2025
I liked that she was very thorough and not in a rush to get me in and out of the room. I also like that she made eye contact during our conversation so I knew she was listening..

Dec 23, 2025
Everything was great.

Dec 23, 2025
The PA that I saw was wonderful. I think he really solved an issue that was ongoing. I appreciated his thoughtful approach!

Dec 22, 2025
Pleasant check in Clean Facility Professional Caring MA - Provider

Dec 22, 2025
We have always had excellent care at the Renown Fernley Urgnt care.

Dec 21, 2025
Overall it. Was a great experience satisfyed with results

Dec 20, 2025
Dr. Bunker was very thorough, very caring, and gave me the right medicines and did a great job.

Dec 20, 2025
Dr. Benson was wonderful. She was cordial and explained everything I needed to know and answered some other personal questions

Dec 20, 2025
Dr.Bertalmio was so understanding of my concerns and seemed genuinely concerned about what was going on with me. My favorite physician to see at the facility

Dec 20, 2025
Just so happy. I am so grateful to Dr.Bertalmio and his assistant.

Dec 18, 2025
I trust Renown to treat me right.

Dec 17, 2025
Always got exhalent care. I live in fallon.and choose to come to Fernley.. better care.and more efficient. And satisfied,. you are the best.

Dec 16, 2025
I went in thinking my back ache was caused by something totally different then what it actually was! After x rays the problem was explained and I was referred to a specialist. I appreciate the extra information and care given by the staff

Dec 15, 2025
Thank you.

Dec 12, 2025
We had a 5pm appt but finally made it into an examination room at 6:30 and were there until 8pm, an hour after they closed.

Dec 10, 2025
staff is always great

Dec 8, 2025
I am grateful for the bedside manner of the provider I saw.

Dec 8, 2025
Excellent experience in a painfully situation

Dec 5, 2025
Everybody from the receptionist all the way through the physician was excellent. They listened to what I had to say and what was going on, where I hurt, and they did a really good job on checking it over and being very thorough. Thank you.

Dec 4, 2025
The Dr I saw was patient, kind, gentle and attentive to my issues / injury. He was great!

Dec 3, 2025
I've seen her before and she is so nice and caring. I enjoyed my visits with her more than other providers. Thank you

Dec 2, 2025
I was by greeted by Lindsey with a bright enthusiasm and felt cared for by her, she took the time to explain what was and was not going on. She was amazing! Thank you!

Dec 1, 2025
This particular experience was one of the best I have had there. I always feel I will be treated good if I show staff respect and am courteous.

Dec 1, 2025
You were very friendly, very caring. Glad I debated on going. I'm glad that I did. And I would definitely come back when the need arises. Thank you.

Dec 1, 2025
Having a sick child is scary and nerve wracking. From the moment we walked into Renown, I felt they sincerely cared and knew my son was in good hands. He promptly got a diagnosis and treatment. I am switching over to Renown for all of our family’s medical needs. The nurses, assistants and physicians (and many others) were phenomenal.

Nov 29, 2025
Everyone was very kind and very helpful to us on this visit, we thank you for your quick help and care.

Nov 29, 2025
They did a fabulous job on my situation. I am so, so thankful that I went there. Thank you so much.

Nov 27, 2025
The staff at Reknown in emergency and the hospital in the Sierra building room on the first floor probably saved my life. Great staff

Nov 25, 2025
It was very helpful. Nothing but good quality was provided by your staff and Dr.

Nov 24, 2025
The PA, and her assistant were very nice.it can be very hard to get an old man to see a doctor, she handle him very nicely, I thank her much.

Nov 24, 2025
Everything went well. Everything there is always good and I really like it. I keep going back. Thank you.

Nov 24, 2025
Thank you i will be there again

Nov 22, 2025
The student that roomed us was amazing. She took her time and was caring. Lindsey Hall is amazing! She took her time to listen and came up with an amazing care plan. The radiology tech was amazing as well and made sure that Jasmine was able to understand what to do when taking the x-rays. The PAR was amazing as well and checked us in in a timely manner!

Nov 22, 2025
Effective

Nov 21, 2025
Doctor and nurse were exceptional. I have a slight aversion for doctor/dentist visits. I couldn't help but think, "I wish this was how every doctor/dentist office felt.". It was enough to make me feel comfortable enough to schedule an initial visit with a new Primary with Renown. I just wish the doctor I saw on this visit did Primary care.

Nov 15, 2025
All good especially for late night last minute quick visit

Nov 15, 2025
I felt confident in the service i received and reassured in the explanation i received in reagrds to my injury

Nov 12, 2025
I like this clinic a lot. I choose to drive to it, instead of using my local clinic. The clinic is clean and I always get seen on time.

Nov 12, 2025
Very impressed with the followup and concern when the results of the labs came in.

Nov 11, 2025
Getting better

Nov 11, 2025
Excellent service, the staff are so friendly. And the facility is clean

Nov 11, 2025
The MA was very kind and roomed us efficiently. Dr. Bertalmio was amazing! Very attentive and knowledgeable.

Nov 8, 2025
My foot was bleeding. The receptionist responded to my needs immediately and I was seen by help quickly. Thank you for the quick treatment.

Nov 5, 2025
Everyone was fantastic

Nov 5, 2025
The only thing that I disagreed with was, I have made an appointment that morning. My appointment was at 12:30 and I wasn’t seen or taken back into a room till after 1:30 other than that I have very good care after the reception nurses were courteous. The MAs were great, and the doctor was great. He explained everything to me in detail and told me if I wasn’t feeling better to come back on Thursday it was a very good experience other than the wait time.

Nov 4, 2025
They all did a great job

Nov 3, 2025
The front desktop was amazing. The triage nurse was amazing. Everybody listened and took what I had to say serious. I was saying to get in to do labs and other things and then put into a room in a very short timely manner, so I was amazed. Also, the nurses and doctors had treated me afterwards were very informative gave me options and choices and explain things to me and I was very well taken care of so I would recommend this emergency room to everybody..