Renown Urgent Care Fernley
Urgent Care
1343 W Newlands Dr
Fernley, NV 89408 Directions
4.6 out of 5
1,296 verified ratings
1,296 Ratings, 363 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 5, 2025
Everybody from the receptionist all the way through the physician was excellent. They listened to what I had to say and what was going on, where I hurt, and they did a really good job on checking it over and being very thorough. Thank you.
Dec 4, 2025
The Dr I saw was patient, kind, gentle and attentive to my issues / injury. He was great!
Dec 3, 2025
I've seen her before and she is so nice and caring. I enjoyed my visits with her more than other providers. Thank you
Dec 2, 2025
I was by greeted by Lindsey with a bright enthusiasm and felt cared for by her, she took the time to explain what was and was not going on. She was amazing! Thank you!
Dec 1, 2025
This particular experience was one of the best I have had there. I always feel I will be treated good if I show staff respect and am courteous.
Dec 1, 2025
You were very friendly, very caring. Glad I debated on going. I'm glad that I did. And I would definitely come back when the need arises. Thank you.
Dec 1, 2025
Having a sick child is scary and nerve wracking. From the moment we walked into Renown, I felt they sincerely cared and knew my son was in good hands. He promptly got a diagnosis and treatment. I am switching over to Renown for all of our family’s medical needs. The nurses, assistants and physicians (and many others) were phenomenal.
Nov 29, 2025
Everyone was very kind and very helpful to us on this visit, we thank you for your quick help and care.
Nov 29, 2025
They did a fabulous job on my situation. I am so, so thankful that I went there. Thank you so much.
Nov 27, 2025
The staff at Reknown in emergency and the hospital in the Sierra building room on the first floor probably saved my life. Great staff
Nov 25, 2025
It was very helpful. Nothing but good quality was provided by your staff and Dr.
Nov 24, 2025
The PA, and her assistant were very nice.it can be very hard to get an old man to see a doctor, she handle him very nicely, I thank her much.
Nov 24, 2025
Everything went well. Everything there is always good and I really like it. I keep going back. Thank you.
Nov 24, 2025
Thank you i will be there again
Nov 22, 2025
The student that roomed us was amazing. She took her time and was caring. Lindsey Hall is amazing! She took her time to listen and came up with an amazing care plan. The radiology tech was amazing as well and made sure that Jasmine was able to understand what to do when taking the x-rays. The PAR was amazing as well and checked us in in a timely manner!
Nov 22, 2025
Effective
Nov 21, 2025
Doctor and nurse were exceptional. I have a slight aversion for doctor/dentist visits. I couldn't help but think, "I wish this was how every doctor/dentist office felt.". It was enough to make me feel comfortable enough to schedule an initial visit with a new Primary with Renown. I just wish the doctor I saw on this visit did Primary care.
Nov 15, 2025
All good especially for late night last minute quick visit
Nov 15, 2025
I felt confident in the service i received and reassured in the explanation i received in reagrds to my injury
Nov 12, 2025
I like this clinic a lot. I choose to drive to it, instead of using my local clinic. The clinic is clean and I always get seen on time.
Nov 12, 2025
Very impressed with the followup and concern when the results of the labs came in.
Nov 11, 2025
Getting better
Nov 11, 2025
Excellent service, the staff are so friendly. And the facility is clean
Nov 11, 2025
The MA was very kind and roomed us efficiently. Dr. Bertalmio was amazing! Very attentive and knowledgeable.
Nov 8, 2025
My foot was bleeding. The receptionist responded to my needs immediately and I was seen by help quickly. Thank you for the quick treatment.
Nov 5, 2025
Everyone was fantastic
Nov 5, 2025
The only thing that I disagreed with was, I have made an appointment that morning. My appointment was at 12:30 and I wasn’t seen or taken back into a room till after 1:30 other than that I have very good care after the reception nurses were courteous. The MAs were great, and the doctor was great. He explained everything to me in detail and told me if I wasn’t feeling better to come back on Thursday it was a very good experience other than the wait time.
Nov 4, 2025
They all did a great job
Nov 3, 2025
The front desktop was amazing. The triage nurse was amazing. Everybody listened and took what I had to say serious. I was saying to get in to do labs and other things and then put into a room in a very short timely manner, so I was amazed. Also, the nurses and doctors had treated me afterwards were very informative gave me options and choices and explain things to me and I was very well taken care of so I would recommend this emergency room to everybody..
Nov 3, 2025
I think it was pretty busy in there when I came in and there was a couple of disgruntled patients that was voicing their opinions pretty loudly and I think the staff and the provider were doing the best they could with what they had going on at the time and I was perfectly happy with the care I was given and I don't think that anyone could say any different with the exception of a couple people who were complaining for what I thought was no reason at all. I was seen in a timely manner and everything I felt went as smoothly as it could given the circumstances. So I would definitely go there again and again. I think they were as professional and as courteous and did the best they could.
Nov 3, 2025
Very courteous staff all of the staff act like they cared and were not just there
Nov 2, 2025
Everyone was so nice and helpful.
Oct 30, 2025
I was in pain but I appreciated the gentle care that was given. I was given tests to find out what is wrong with my body. Results should be in shortly. Thank you to everyone involved.
Oct 27, 2025
My care was given in a timely fashion and I will
follow up with a Renown provider for more treatment. I am currently provided treatment with the VA and Banner urgent care.
Oct 24, 2025
My experience with this clinic was very kind and informative. The staff was helpful and understanding ? even though I did arrive close to closing time. I would definitely recommend this facility. ☺️ Thank you Renown.
Oct 22, 2025
LINDSEY WAS GREAT 5STAR WE LOVED HER
GREAT TEACHER
REALLY SMART
QUICKLY GRASPED SITUATION
CAN SHE BE MY PRIMARY?
Oct 21, 2025
Thank you. Really like quickness and Super knowledgeable doctor.
Oct 20, 2025
The front desk receptionist, med assistant and Dr in urgent care were so efficient, respectful, caring, listening and providing care I needed asap. They all were awesome! Thank you guys for being in Fernley; and, open on weekend for problems coming up. Thank you for your caring service!
Oct 17, 2025
Nurse Tiffany and Nurse Claire were so kind, patient, attentive and wonderful to my daughter and myself. They gave me all the information I needed and ensured my daughter was comfortable and cared for. Great nurses!
Oct 16, 2025
I learned something new ? I told my doctor I had nose bleeds a lot in the winter-- this one bled for 3 hours-- and he told me to use afrin if they happen often. I had no idea. I thought that was pretty cool
Oct 16, 2025
Everyone was so nice from the front desk to the doctor. They made sure I was ok before I went home. Thank you for caring.
Oct 15, 2025
Very pleased w/service
Oct 15, 2025
The experience that I received from the Doctors from the urgent care in Fernley to that at the Hospital was very Professional. My praise to them for being patient with me and for assisting me during my recovery and diagnosis. Caring and Attentive. Thank you .
Oct 14, 2025
Great staff and clean facility
Oct 11, 2025
Thank you for helping our child. Our child hopes he will not have to go back for the same reason again.
Oct 11, 2025
Quick care. Competent provider.
Oct 10, 2025
Dr. Rachel Benson was amazing. I’ve never experienced the level of care and kindness from any other Urgent Care Physician. It felt like I was being attended to by my personal Internist. My experience with Renown staff has been excellent. This encounter was a stand out among all the other visits to Renown. Thank you!
Oct 10, 2025
Everyone was professional, caring, efficient, and personable! Excellent experience!
Oct 7, 2025
Visiting Renown has always been a goid experience.
Oct 6, 2025
Everyone was kind and understanding, was seen promptly, they were all professional.