Renown Urgent Care Fernley

Urgent Care

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

1,130 verified ratings

1,130 Ratings, 325 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 17, 2025
Nurse Tiffany and Nurse Claire were so kind, patient, attentive and wonderful to my daughter and myself. They gave me all the information I needed and ensured my daughter was comfortable and cared for. Great nurses!

Oct 16, 2025
I learned something new ? I told my doctor I had nose bleeds a lot in the winter-- this one bled for 3 hours-- and he told me to use afrin if they happen often. I had no idea. I thought that was pretty cool

Oct 16, 2025
Everyone was so nice from the front desk to the doctor. They made sure I was ok before I went home. Thank you for caring.

Oct 15, 2025
Very pleased w/service

Oct 15, 2025
The experience that I received from the Doctors from the urgent care in Fernley to that at the Hospital was very Professional. My praise to them for being patient with me and for assisting me during my recovery and diagnosis. Caring and Attentive. Thank you .

Oct 14, 2025
Great staff and clean facility

Oct 11, 2025
Thank you for helping our child. Our child hopes he will not have to go back for the same reason again.

Oct 11, 2025
Quick care. Competent provider.

Oct 10, 2025
Dr. Rachel Benson was amazing. I’ve never experienced the level of care and kindness from any other Urgent Care Physician. It felt like I was being attended to by my personal Internist. My experience with Renown staff has been excellent. This encounter was a stand out among all the other visits to Renown. Thank you!

Oct 10, 2025
Everyone was professional, caring, efficient, and personable! Excellent experience!

Oct 7, 2025
Visiting Renown has always been a goid experience.

Oct 6, 2025
Everyone was kind and understanding, was seen promptly, they were all professional.

Oct 5, 2025
My Provider Lyndsey Hall listened to all of my concerns and treated me not only for pain but gave me referrals for aftercare. She messaged me seeing how I was feeling and answered my questions in a timely manner. I definitely recommend her and wish she was not just an urgent care provider but a primary care provider as well.

Oct 4, 2025
Lindsey was wonderful, as was all the staff I encountered.

Oct 4, 2025
Provider went beyond my expectations in explaining treatment options and use of medications. She showed sincere concern for my care.

Oct 2, 2025
All of the people I dealt with were great.

Oct 2, 2025
Linzy was the best-my care provider.

Oct 1, 2025
Lindsey Hall was fantastic, even being behind and very busy at the end of what im sure was a very hectic day, she was very nice didnt rush me through genuinely cared. She ordered the tests I needed. There needs to be more like her it means alot when your sick that the provider cares and is helpful. 100 percent would recommend her to anyone. Thank you

Sep 29, 2025
Linsey Hall is a wonderful, compassionate AP. She really did take care of me.

Sep 29, 2025
I'm a senior citizen Vietnam veteran and without the Urgent Care in my small town I would've had to drive 45 minutes to a VA hospital and I had fallen and broken my nose so it would not have been a great experience.

Sep 26, 2025
Your staff was professional, courteous, and always smiling. They were sure to ask if I had any questions. I was in and out in less than 20 minutes, which might be a record for me. I couldn't be happier with the experience. Thank you.

Sep 25, 2025
very helpful and timely

Sep 25, 2025
We need more doctors in Fernley.

Sep 24, 2025
I was very pleased and relieved when I went into that facility because the other place where I was hearing things done for myself, they did not give me any high blood pressure medicine because they wanted me to go to an appointment first. And I was already out for four days. And I was feeling it, I was getting scared when I went over there to the renowned infirmary. They were very kind. They helped me every, any, way to get me all established in there. There was a good doctor in there, and I felt very comfortable with him. I want to sign up. I'm going to stop going to where I'm going. You probably know where the other place is, but I won't say no names. I want to go to Renown right away. I have the number to sign up for the primary care. That's it. Thank you.

Sep 24, 2025
The nurse practioner I saw was awesome

Sep 24, 2025
They are always so helpful and friendly when ailments acutely fall upon our family. I truly appreciate the care this particular staff shows us in our time of need. We are very fortunate for a growing city to have such great & caring professionals in our community while we lack a hospital here. Thank you

Sep 24, 2025
The care provider and assistant were super nice, gentle and gracious. They tended to me with such kindness and concern to make me feel better!! I walked out feeling great!!

Sep 24, 2025
I received exceptional service from the moment I entered, as a walk-in patient, to my discharge within 22 minutes. Efficient staff and treatment, all with kindness and professionalism. Thank you!!

Sep 23, 2025
(If a health issue can be pleasant). This was a pleasant experience. Everyone involved, from the receptionist, the initial nurse, to the nurse-practitioner were welcoming, caring and professional. Thank you all.

Sep 22, 2025
She did great going over our illnesses. She was fast and thorough. Really knows her stuff. It was also so great for my soon to be sister in law and I to be seen together, since we both have got bronchitis from a virus. We are already getting better and she explained what to do if our symptoms get worse. She reviewed our medications also to make sure there were no contraindications. She is truly one of the best doctors we’ve ever worked with. She was great!

Sep 22, 2025
The doctor is very thorough, kind, listens and discussed options. She was amazing.

Sep 22, 2025
Had an awesome nurse practioner . Rachel

Sep 21, 2025
Very nice staff & great provider. I was seen in a timely manner and treated well.

Sep 20, 2025
Best overall experience I have had from a medical clinic in fifty years. Very courteous. Very professional. A credit to their profession.

Sep 19, 2025
That staff was friendly and listen to my issues. The doctor was Amazing, had patience and listened to my concerns.

Sep 18, 2025
The staff and care provider was very friendly, great listeners and performance was very thorough.

Sep 17, 2025
My doctor (pa) Madison was great. from the moment she walked in, she was smiling and very positive. She listened with interest to every word I said about my injury. she explained my injury in detail to me. She was very positive about the treatment I was given an injection to start to treatment and explained the medicine I should take at home in detail

Sep 17, 2025
I go to this facility quite often I have COPD and each and every time I’m treated with respect kindness. The staff is exceptionally good at their jobs and my Care is handled with in a timely manner.

Sep 12, 2025
Very professional staff and definitely exceeds expectations. Impressed with the quality of medical services and knowledge. Appreciated that the staff was able to print out the summary. I am not computer savvy.

Sep 9, 2025
Your front office staff were amazing. Friendly informative fast. Mac the APN was soooo kind he listened to me. Assured me on what I had was a rash not scabies. I was worried. Provided me with everything I needed. It is now Tuesday. I feel much better my rash is clearing up and im less itchy. Thank you Thank you Thank you!

Sep 9, 2025
Our first time at this urgent care and they were very nice!!! We won’t go anywhere else!

Sep 9, 2025
We have always had excellent care there. And the lab is also very good.

Sep 8, 2025
This time I really felt the doctor was listening to what I was saying.

Sep 6, 2025
My wife and I were travelling through from Alabama to California when I got very sick. I was transferred to Renown from a hospital in Truckee, CA. Every single care provider I encountered at both hospitals did their job with a superior level of professionalism and competency. My life was literally in their hands, and they did their very best to stabilize my health and get me back on the road with my wife to our home in Alabama. A genuinely heart-felt THANK YOU to your team of health care providers!

Sep 6, 2025
Totally satisfied

Sep 4, 2025
Everyone there was extremely personable, efficient, courteous, extremely professional. Anytime I go back there, I know I'll be treated the same because other patients were being treated the same as I was. Thank you.

Sep 2, 2025
Everything was great and everyone was friendly and helpful.

Sep 2, 2025
I was able to get in and seen in less than 15 minutes. It was definitely a good experience.

Sep 2, 2025
Provided quality care in a timely manner

Sep 2, 2025
I’m always impressed by everyone at this clinic. The care is phenomenal!