Renown Urgent Care N Carson
Urgent Care
2814 N Carson St, Ste 101
Carson City, NV 89706 Directions
4.7 out of 5
1,681 verified ratings
1,681 Ratings, 597 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Renown Urgent Care N Carson consistently receives high praise for its professional, compassionate, and efficient care, creating a welcoming environment for patients of all ages, including families with young children. Patients highlight the thoroughness and clear communication of providers, as well as the attentive and friendly staff, contributing to a positive and trusting healthcare experience. Quick service and minimal wait times are commonly noted. The facility’s ability to effectively treat conditions such as infections and eye problems further reinforces patient confidence. Many recommend this urgent care for its reliability and quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 8, 2026
Great experience, dictor was amazing!
Aug 7, 2026
The nurse and doctor were both extremely kind and helpful when I was very stressed and in a lot of pain. I felt like I was in good hands which eased my anxiety.
Aug 6, 2026
I arrived scared. Your staff was professional and compassionate. With the help of my PA Greg, I was able to get the needed tests done that same day at the VA. And found out that I have a polyp in my uterus that otherwise wouldn’t have been detected for weeks. It’s scheduled for removal thanks to his care. I’m very thankful for his research as well. He was extremely helpful.
Aug 5, 2026
I didn't Have too long a wait.
Aug 5, 2026
From the very first minute, I called in for an appointment, checking in at the front desk, meeting Dr. Massey’s assistant, to my appointment with Dr. Massey it was great.
Each person was professional, efficient, and helpful. Dr. Massey is a dream doctor. She listened to my issues, she gave me a thorough examination, I felt completely at ease understanding what was going on with me and trusted her recommendations for treatment, medication, and referrals.
Aug 4, 2026
This was my first experience with ROC Express and it was a positive experience for me considering my broken fingertips pain. Look forward to future followups.
Aug 4, 2026
Kristine was very attentive, professional and offered additional info when I asked. Took her time with my injury and advised on proper care.
It was really great since we both hail from So. Calif. Thanks to all that attended to me!
Aug 3, 2026
My experience on the day of my visit more than exceeded my expectations. I was in and out quickly. (I’ve raised 3 children to adulthood and cared for family. Do the math on that) Best urgent care visit I’ve ever had until…..
**** I went in on a Thursday. Today is Monday. I’ve been patiently waiting for results to be published on MyChart all weekend. Today I had to call to ask the status. Turns out the lab never received my sample. Now I get to do it all over again. *****
Aug 1, 2026
Easy visit. Great care. I am so grateful for everyone's time and attention during this visit.
Jul 31, 2026
The MA and provider Sarah Gentile where very nice and understanding and made my daughter feel better
Jul 31, 2026
Dr Rickles is very concerned and listens to what the patient has to say, and help the patient make decisions regarding your care/treatment
Jul 31, 2026
It went smooth
Jul 29, 2026
Im currently in the the hospital as recommended by the Dr.from carson,they are thorough!Im staying with renown because of the upmost professionalism and extreme kindness.
Thankyou for saving me.
Jul 28, 2026
I think we’re all doing the very best we can at 3:45 AM ?
Jul 28, 2026
Special thanks to the woman who actually cleared out my ears. I'm sorry I don't remember her name. She was super gentle and kind, explained what she was doing, and even made me laugh a little. Please pass on my personal thanks to her.
Jul 23, 2026
Thank you for such good service.
Jul 23, 2026
excellent doctor
Jul 23, 2026
I felt reassured by my visit. All my questions were answered by the PA (AJ) with patience. It did not seem the visit was rushed. My requests for a referral were honored, and an offer to ask followup questions after the visit was most valued. Thank you.
Jul 23, 2026
Thank you! My mind was put at ease.
Jul 22, 2026
The care provider, Kathy, was excellent, very professional. She listened to me and I was very satisfied with her service.
Jul 21, 2026
The medical assistant that roomed me did a wonderful job. I believe his name was Nico. He listened to my issues and reported to the doctor that was there that day. The doctor that took care of me, listened to all my issues and explained everything thoroughly. Thanks to everyone. I love this urgent care!! I will recommend to my friends and family!!
Jul 20, 2026
Nurse practitioner was kind, caring and empathetic.
Jul 20, 2026
Thank you to all the staff for helping me with this very difficult situation. All the staff were sympathetic, kind and helpful.
Jul 18, 2026
Thank you!
Jul 17, 2026
If this is about the Urgent Care staff in N. Carson City NV.....yes, they are great! I had to wait a little bit, but it was OK. They treated me and suggested followup care from my regular PhP. Or come back to them if I needed more help for my accident injuries. I very much appreciated the great attitude. Thank you Staff!!
Jul 17, 2026
My experience for this visit was exceptional!
Jul 16, 2026
Fast, friendly and efficient
Jul 15, 2026
Great staff, front and back.
Jul 15, 2026
These are good people working here. I feel well taken care of, listened to, and like they care.
Jul 14, 2026
Best urgent care in Carson City. Thank you!
Jul 14, 2026
I liked being able to reserve a spot in line online and didn't have to wait very long after I arrived
Jul 12, 2026
Front desk and NPs always great.
Jul 10, 2026
Listened well and made quick and accurate assessment . I was not expecting to be out that fast. Thank you!
Jul 8, 2026
Professional
Jul 8, 2026
I absolutely love the urgent care, the renowned urgent care here in Carson City. The staff is always very friendly. The providers are wonderful and knowledgeable and not incompetent like other providers in this town. I greatly appreciate that there is a renowned urgent care here in town.
Jul 8, 2026
Clean, efficient office.
Jul 7, 2026
The doctor was very thorough and extremely helpful. I'd been dealing with a sinus issue for months, had even been to my ENT with no improvement. She prescribed the right meds and I haven't felt this good in months. Thank you!
Jul 4, 2026
Thank you!
Dr Bester and his staff are wonderful!
Jul 4, 2026
Fast and reliable to get inside the doctors office and quick to get me out! They were thoughtful and generous.
Jul 4, 2026
Really great
Jul 4, 2026
Thank you. I feel so much better.
Jul 3, 2026
Thank you
Jul 2, 2026
Efficient, professional, great!
Jul 2, 2026
Everyone was very awesome and they helped me out, even the receptionist and the doctor was speedy and quick and painless and I just wanted to thank them for all that. And I will definitely return if I need anything else. Thank you, thank you, thank you. I hope they get a good review.
Jul 2, 2026
Because I have bronchiectasis, most physicians immediately think I have pneumonia when it flares up. The PA did take X-Rays, which were normal and prescribed steroids which calmed the cough! Perfect
Jul 1, 2026
Greg Barrett PA was the best! He listened and showed concern and compassion, plus explained the treatment plan and meds very well. He went above and beyond any care I’ve received at an urgent care facility
Jul 1, 2026
Thank you for taking care of me.
Jun 30, 2026
I feel very happy with the care I received.
Jun 29, 2026
It was a fast and efficient visit and my problem was taken care of. I was prescribed a medication and so far it has helped.
Jun 29, 2026
The PA that helped me was wonderful. I cannot say enough great things about him. He needs a recognition award!