MyMichigan Emergency Department
4.7 out of 5
29,519 verified ratings
29,519 Ratings, 5548 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 16, 2025
Emergency Department: MyMichigan Medical Center Alpena
Was there anything that you feel was outstanding?
Kim, Courtney, and Dr. Whitford were great!
Jul 16, 2025
Was there anything that you feel was outstanding?
Very thankful for everyone’s help! We appreciate all you do for our community everyday.
Jul 16, 2025
Was there anything that you feel was outstanding?
Dr Trump is wonderful! Excellent medical skills mixed with compassion and care ! He’s the BEST
What could have been done to improve your experience?
Rooms could be a bit cleaner
Jul 16, 2025
Was there anything that you feel was outstanding?
Doc was super cool. Nurses very nice. Quick as hell and a mighty fine job. Would split my head again.👍
Jul 16, 2025
Was there anything that you feel was outstanding?
Everyone was so nice and friendly
Jul 16, 2025
Was there anything that you feel was outstanding?
Dr. Newman
What could have been done to improve your experience?
Nothing great er to come to
Jul 16, 2025
Was there anything that you feel was outstanding?
Everyone was fast with what needed to done, and I started to feel better just as quick.
What could have been done to improve your experience?
The bathroom had been used sometime before I was placed into my ED room, so when I needed to use it, I needed to go to a different one around the corner.
Jul 16, 2025
Was there anything that you feel was outstanding?
Everybody is very kind and caring and I felt safe today
Jul 16, 2025
Was there anything that you feel was outstanding?
They listened to my concerns and addressed them. Thank you so much
What could have been done to improve your experience?
Nothing ❤️
Jul 16, 2025
What could have been done to improve your experience?
Keep doing what u been doing thank u for your professionalism and dedication
Jul 16, 2025
Was there anything that you feel was outstanding?
Being from downstate on vacation currently, the staff made me feel comfortable and important. If I ever have to visit again I will not think twice about coming to Clare UofM. THANK YOU ALL, For providing me with a pleasant experience when it is hard for me to seek help or visit a hospital.
What could have been done to improve your experience?
Nothing everyone and everything was perfect
Jul 16, 2025
Was there anything that you feel was outstanding?
How quickly I was taken back and treatment began.
Jul 16, 2025
Was there anything that you feel was outstanding?
Everything and everyone was amazing caring and loving
What could have been done to improve your experience?
Hire more people like the current staff
Jul 16, 2025
Was there anything that you feel was outstanding?
The care was so outstanding, friendly professional and helpful . Nothing to improve upon .
Jul 16, 2025
Was there anything that you feel was outstanding?
Jason [ ]
Jul 16, 2025
Was there anything that you feel was outstanding?
The whole experience was great. Coming from a heavily populated area in [State], this was an incredible experience and I am glad to have this hospital and ER / staff in this city.
What could have been done to improve your experience?
Nothing. Everything was beyond expectations
Jul 16, 2025
Was there anything that you feel was outstanding?
Everyone was so helpful
Jul 16, 2025
Was there anything that you feel was outstanding?
My nurse Liz was GREAT; doctors , everyone is great here
Jul 16, 2025
Was there anything that you feel was outstanding?
Always excellent here
Jul 16, 2025
Was there anything that you feel was outstanding?
I liked that everyone was understanding and kind. The doctor gave me advice and the nurses were friendly. They gave my husband water, I couldn’t have any at first but she remembered and brought me some later on her own without me asking.
What could have been done to improve your experience?
I think today was a great visit the phlebotomist did a good job. I don’t think you could’ve done anything better
Jul 15, 2025
Was there anything that you feel was outstanding?
My nurse Nicole [ ] was beyond amazing. Helpful, knowledgeable, and overall fantastic. Julie from CT scan was extremely rude, degrading, and made me cry for something out of my control.
What could have been done to improve your experience?
Teach Julie from CT scan people skills and to be respectful to patients.
Jul 15, 2025
Was there anything that you feel was outstanding?
Everyone who cared for me was excellent. Eric, Piper, Hope, Mallory, and the wonderful, kind Dr. Bracken.
Jul 15, 2025
Was there anything that you feel was outstanding?
All interactions were fine
Jul 15, 2025
Was there anything that you feel was outstanding?
Did very well to get us in and out as quick as possible even throw rooms are very busy and our case wasn’t an extreme emergency but urgent care was closed and this was the only place open to deal with a mild allergic reaction
What could have been done to improve your experience?
No improvement needed
Jul 15, 2025
Was there anything that you feel was outstanding?
Dr ross was very informative. The person that took out my stitches was also very good. I think her name was Analese
Jul 15, 2025
Was there anything that you feel was outstanding?
Dr. Ross and the entire team—beginning at the intake/reception desk through phlebotomy, CT scan and transports—have performed at an awesome level of caring and competence. Thank you so much. Best, [Name]
What could have been done to improve your experience?
Nothing comes to mind at this time.
Jul 15, 2025
What could have been done to improve your experience?
A little warmer
Jul 15, 2025
Was there anything that you feel was outstanding?
Dr. Ross was very thorough, quick and easy to talk to. Nurse was very on top of it and wonderful
Jul 15, 2025
Was there anything that you feel was outstanding?
Excellent care
Jul 15, 2025
Was there anything that you feel was outstanding?
James [Name]
Jul 15, 2025
Was there anything that you feel was outstanding?
Bill the RN was excellent!!! He was caring compassionate and had excellent bedside manner. He made a bad situation so much better. The physician did an awesome job having to piece together several hospitals records to get an understanding of a very complicate post surgical illness to find the best treatment. The young lady that did the cat scan stayed on top of getting the results and coordinating with other facilities for result comparisons. This was our first visit to this facility. And have found that we have never had better care than what we received this evening.
What could have been done to improve your experience?
Nothing.
Jul 15, 2025
Was there anything that you feel was outstanding?
The staff and attentiveness
What could have been done to improve your experience?
Quality care on a daily basis and consistency throughout the hospital and Dr offices
Jul 15, 2025
Was there anything that you feel was outstanding?
Allison was great
What could have been done to improve your experience?
Less time.
Jul 15, 2025
Was there anything that you feel was outstanding?
EVERNE WAS GREAT VERY HELPFUL. ALL THE WAY FROM [City] The lady sing me Just everyone very nice
What could have been done to improve your experience?
Thank you for being here. And great service
Jul 15, 2025
Was there anything that you feel was outstanding?
The care that was provided
Jul 15, 2025
Was there anything that you feel was outstanding?
The quality and professionalism are top notch
What could have been done to improve your experience?
Do not ask for payment while the patient is still being cared for in the er, I felt that to be very unprofessional and out of line
Jul 14, 2025
Was there anything that you feel was outstanding?
They we’re rather fast and time of service even though they were fairly busy
Jul 14, 2025
Was there anything that you feel was outstanding?
My nurse and doctor were very thorough and explained everything in detail.
What could have been done to improve your experience?
Truthfully, nothing. It all went really great
Jul 14, 2025
Was there anything that you feel was outstanding?
The whole staff was amazing, very understanding and kind:
Jul 14, 2025
Was there anything that you feel was outstanding?
My nurse, David, was very understanding, helpful with a great personality. The physicians explained everything clearly and answered any questions that I had.
Jul 14, 2025
Was there anything that you feel was outstanding?
Doctor was super fast. THANK YOU
What could have been done to improve your experience?
Online check out LOL doctor has explained everything and aftercare thoroughly. I do not really need to see the nurse for dc every time I have came because the doctors have been very informative. The nurses were all very caring and great though
Jul 14, 2025
Was there anything that you feel was outstanding?
Doc and nurses were super friendly and truly cared about what was going on with you!
Jul 14, 2025
Was there anything that you feel was outstanding?
The doctor we had was amazing. He explained things in level you could understand and he was caring and always checking my son.
What could have been done to improve your experience?
Nothing. Doing great
Jul 14, 2025
What could have been done to improve your experience?
Timeline explanation of how long things should take.
Jul 14, 2025
Was there anything that you feel was outstanding?
Loved our male nurse super responsive to our needs and great bedside manner. 110/10
Jul 14, 2025
Was there anything that you feel was outstanding?
Good
Jul 14, 2025
Was there anything that you feel was outstanding?
They took good care of us.
Jul 14, 2025
Was there anything that you feel was outstanding?
They treated my baby very kind
Jul 14, 2025
Was there anything that you feel was outstanding?
Nurses caring about our kiddos
Jul 14, 2025
Was there anything that you feel was outstanding?
Staff was nice and very caring. They answered the call button fast and answered all questions
What could have been done to improve your experience?
I have no complaints or recommended advice.