MyMichigan Emergency Department

4.7 out of 5

32,082 verified ratings

32,082 Ratings, 5,776 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 28, 2026
Was there anything that you feel was outstanding?
Thank u for the quick friendly service I do recommend gladwin my michign
What could have been done to improve your experience?
Clean walls/paint

Jan 28, 2026
Was there anything that you feel was outstanding?
Anna [ ] was very responsive and caring in triage.

Jan 28, 2026
Was there anything that you feel was outstanding?
Angel is so sweet

Jan 28, 2026
Was there anything that you feel was outstanding?
Bedside manner, empathetic communication, timely care

Jan 28, 2026
Was there anything that you feel was outstanding?
Thank u for the GREAT care

Jan 28, 2026
Was there anything that you feel was outstanding?
The time spent to make the parent feel informed

Jan 28, 2026
Was there anything that you feel was outstanding?
All our nurses were absolutely awesome, I do not recall the spelling of their names, but top notch awesome people.

Jan 28, 2026
Was there anything that you feel was outstanding?
Thank you

Jan 28, 2026
Was there anything that you feel was outstanding?
Attentiveness and conversational skills of the staff with whom I had contact.
What could have been done to improve your experience?
It was a good experience, I can’t think of anything that could have improved it.

Jan 28, 2026
Was there anything that you feel was outstanding?
I would like to thank all the staff for making my son feel extremely comfortable and at ease. They each took the time to explain each process to him in a way that made him feel confident with his care.

Jan 28, 2026
What could have been done to improve your experience?
Nothing. Everything was great. Very attentive and caring staff.

Jan 28, 2026
Was there anything that you feel was outstanding?
I love my nurse she really took care of me. Mrs. Kelly and her team made sure I was ok. Thank you Mrs kelly for helping me

Jan 28, 2026
Was there anything that you feel was outstanding?
Emily was so helpful and amazing . She went above and beyond for us.

Jan 28, 2026
Was there anything that you feel was outstanding?
The staff is was excellent
What could have been done to improve your experience?
It already was a good team

Jan 28, 2026
What could have been done to improve your experience?
Excellent

Jan 27, 2026
Was there anything that you feel was outstanding?
Timely. Doctor was great.
What could have been done to improve your experience?
Floors are very dirty with snow, dirt, and salt. That is tough to navigate in winter. But perhaps a quick spot mop now and then could help. Everything else was nice though.

Jan 27, 2026
Was there anything that you feel was outstanding?
Dr Eaton and Olivia were great

Jan 27, 2026
Was there anything that you feel was outstanding?
Everything they did was outstanding

Jan 27, 2026
What could have been done to improve your experience?
More nurses to reduce wait times in rooms.

Jan 27, 2026
Was there anything that you feel was outstanding?
Nurses were so great with my daughter. Thank you so much

Jan 27, 2026
Was there anything that you feel was outstanding?
I ha been expecting to sit in the waiting room for a while like usual but they got me right in to the room right away. The doctor had explained everything to me. They got me in and out right away

Jan 27, 2026
Was there anything that you feel was outstanding?
Dr. Adam’s went above and beyond. I am grateful.

Jan 27, 2026
Was there anything that you feel was outstanding?
Awesome staff , very attentive, knowledgeable, informative, Thankyou Sue,!
What could have been done to improve your experience?
Nothing it was a great experience

Jan 27, 2026
Was there anything that you feel was outstanding?
Justin was great in my treatment and he was very helpful

Jan 27, 2026
Was there anything that you feel was outstanding?
Dr. Abdul and the nurse April were very professional and caring.

Jan 27, 2026
Was there anything that you feel was outstanding?
Every thing

Jan 27, 2026
What could have been done to improve your experience?
Doctor could explain better

Jan 27, 2026
Was there anything that you feel was outstanding?
The nurses

Jan 27, 2026
Was there anything that you feel was outstanding?
Megan she have amazing attitude and throughly explains things well.

Jan 26, 2026
Was there anything that you feel was outstanding?
Dr. Taugher is amazing in his bedside manner and very well spoken when explaining anything on a medical basis to understandable terminology. Neil, my nurse is also great as well

Jan 26, 2026
Was there anything that you feel was outstanding?
Thank you for your amazing care. Your ED staff truly cares about the patients that they care for

Jan 26, 2026
Was there anything that you feel was outstanding?
The people
What could have been done to improve your experience?
Nothing at all

Jan 26, 2026
Was there anything that you feel was outstanding?
Everything’s fine.
What could have been done to improve your experience?
Everything’s fine

Jan 26, 2026
Was there anything that you feel was outstanding?
Danielle was outstanding in keeping us informed about what was happening and checking on us. She advised us of test results and possible problems.
What could have been done to improve your experience?
Nothing comes to mind

Jan 26, 2026
Was there anything that you feel was outstanding?
Vert caring and competent staff

Jan 26, 2026
What could have been done to improve your experience?
faster response time to low blood pressure alarm.

Jan 26, 2026
Was there anything that you feel was outstanding?
All care was excellent!

Jan 26, 2026
Was there anything that you feel was outstanding?
Everything was outstanding! Phenomenal treatment! All the staff truly made me feel comfortable and like I mattered!
What could have been done to improve your experience?
Everything was amazing!

Jan 26, 2026
Was there anything that you feel was outstanding?
Staff was very understanding of my pain and quick to address.
What could have been done to improve your experience?
Nothimg

Jan 26, 2026
Was there anything that you feel was outstanding?
Compassion and caring

Jan 26, 2026
Was there anything that you feel was outstanding?
The overall care

Jan 26, 2026
Was there anything that you feel was outstanding?
Care team was very understanding and informative from beginning to end. Fast and respectful.
What could have been done to improve your experience?
Nothing. It was great

Jan 26, 2026
What could have been done to improve your experience?
More definitive answers as to what happened

Jan 26, 2026
Was there anything that you feel was outstanding?
The patience and how comfortable they made me feel
What could have been done to improve your experience?
Nothing more. Maybe a lollipop

Jan 26, 2026
Was there anything that you feel was outstanding?
Understanding my pain and my feelings

Jan 25, 2026
Was there anything that you feel was outstanding?
Everyone and everything.
What could have been done to improve your experience?
You guys got it,

Jan 25, 2026
Was there anything that you feel was outstanding?
Always great

Jan 25, 2026
Was there anything that you feel was outstanding?
Really Awesome
What could have been done to improve your experience?
Nothing too good

Jan 25, 2026
Was there anything that you feel was outstanding?
Shelly [ ]

Jan 25, 2026
Was there anything that you feel was outstanding?
Was pretty quick compared to the last few times
What could have been done to improve your experience?
Nothing did pretty good place looks amazing