MyMichigan Emergency Department

4.7 out of 5

29,739 verified ratings

29,739 Ratings, 5483 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 25, 2025
Was there anything that you feel was outstanding?
All personnel treated me great and everyone seemed to have excellent skills.
What could have been done to improve your experience?
Everything was great.

Jun 25, 2025
Was there anything that you feel was outstanding?
My nurse was funny and put me at ease, Dr. Newman was very helpful and friendly!
What could have been done to improve your experience?
Faster wait times.

Jun 25, 2025
Was there anything that you feel was outstanding?
100/100 communication 💯
What could have been done to improve your experience?
Got me out fast I’m tired lol

Jun 25, 2025
Was there anything that you feel was outstanding?
The doctor was very caring and listened to my concerns.

Jun 25, 2025
Was there anything that you feel was outstanding?
Wonderful caring staff

Jun 25, 2025
Was there anything that you feel was outstanding?
Thank you for being so polite and kind and helping me
What could have been done to improve your experience?
💯 satisfied

Jun 25, 2025
Was there anything that you feel was outstanding?
The whole visit was fantastic
What could have been done to improve your experience?
Nothing perfect

Jun 25, 2025
Was there anything that you feel was outstanding?
Jessica [ ]

Jun 25, 2025
Was there anything that you feel was outstanding?
Once I got back to a room. All staff was very understanding and explained and answered my questions. They were very polite
What could have been done to improve your experience?
I wish I was a little more informed about what was gonna happen while I was in the waiting room. I know it takes time but maybe give an update every so often

Jun 25, 2025
Was there anything that you feel was outstanding?
Doc was great

Jun 25, 2025
Was there anything that you feel was outstanding?
Everyone was friendly and super nice

Jun 23, 2025
What could have been done to improve your experience?
Great

Jun 23, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Nothimg

Jun 21, 2025
Was there anything that you feel was outstanding?
John hacht
What could have been done to improve your experience?
Very helpful

Jun 18, 2025
Was there anything that you feel was outstanding?
Really effective and efficient, was quick but also took time to listen. Wonderful and comforting experience, and I don’t say that a lot.
What could have been done to improve your experience?
Nothing. This time was perfect.

Jun 18, 2025
Was there anything that you feel was outstanding?
Dawn was an awesome nurse. They tried hard to figure out what’s wrong. Very empathetic.

Jun 18, 2025
Was there anything that you feel was outstanding?
Very nice

Jun 18, 2025
Was there anything that you feel was outstanding?
Wonderful emergency reaction due to loss of consciousness, thank you.
What could have been done to improve your experience?
Keep doing your best. We appreciate everything.

Jun 18, 2025
Was there anything that you feel was outstanding?
Everyone works together wonderfully like a well oiled machine. Caleb, Carlee, Pat, Erin, Howie, and Dr Olvera were especially nice
What could have been done to improve your experience?
Not a thing!

Jun 18, 2025
Was there anything that you feel was outstanding?
The nurses and doctors as well as staff were amazing. Also loved the quick turn around on this visit, when it normally is hours this was less than three.
What could have been done to improve your experience?
Have housekeeping do a more through job in cleaning the room and not just changing linen. The walls in 24 were dirty and looked like dry bodily fluids on the wall and the flor was in the need of a serious hot mop.

Jun 18, 2025
Was there anything that you feel was outstanding?
Everyone was respectful, kind and professional.
What could have been done to improve your experience?
My room was a little warm.

Jun 18, 2025
Was there anything that you feel was outstanding?
The team was extremely patient and gentle with my daughter and her needs.
What could have been done to improve your experience?
Make sure the patient rooms are cleaner.

Jun 18, 2025
What could have been done to improve your experience?
Make it cooler. It’s hot in here.

Jun 18, 2025
Was there anything that you feel was outstanding?
Our nurse was fantastic jean
What could have been done to improve your experience?
Find out why she has seizure but we will follow up

Jun 18, 2025
Was there anything that you feel was outstanding?
Helped me with my problem and got rid of my pain

Jun 18, 2025
Was there anything that you feel was outstanding?
Fast freindly

Jun 18, 2025
Was there anything that you feel was outstanding?
Excellent care and fast

Jun 18, 2025
Was there anything that you feel was outstanding?
The staff.!

Jun 17, 2025
Was there anything that you feel was outstanding?
All the providers and timeliness
What could have been done to improve your experience?
Private room would improve experience but not necessary

Jun 17, 2025
Was there anything that you feel was outstanding?
I felt heard and the staff really listened and tried to help figure out the underlying issues. Everyone was friendly here to serve.

Jun 17, 2025
Was there anything that you feel was outstanding?
The and staff were all outstanding

Jun 17, 2025
What could have been done to improve your experience?
Everything was fine

Jun 17, 2025
Was there anything that you feel was outstanding?
The best care

Jun 17, 2025
Was there anything that you feel was outstanding?
Dr. Kaur was exceptionally good with her care and explanation of everything. Very impressed.

Jun 17, 2025
Was there anything that you feel was outstanding?
Brad [ ]

Jun 16, 2025
Was there anything that you feel was outstanding?
Best hospital I have ever been in.
What could have been done to improve your experience?
Nothing was very fast friendly and thorough

Jun 16, 2025
Was there anything that you feel was outstanding?
Everyone was great and very understanding and caring

Jun 16, 2025
Was there anything that you feel was outstanding?
Very friendly and helpful
What could have been done to improve your experience?
Everything was good

Jun 16, 2025
Was there anything that you feel was outstanding?
The overall care was excellent and staff was wonderful

Jun 16, 2025
Was there anything that you feel was outstanding?
Cheryl made a very unpleasant procedure go much better than I imagined. She helped me so much.

Jun 16, 2025
What could have been done to improve your experience?
Long wait in waiting room with no AC. Hot.

Jun 16, 2025
Was there anything that you feel was outstanding?
Great patient care!

Jun 16, 2025
Was there anything that you feel was outstanding?
Ct scan person
What could have been done to improve your experience?
Made it shorter

Jun 16, 2025
Was there anything that you feel was outstanding?
Ashley [ ] was great. So was Dr. Lufkin.

Jun 16, 2025
Was there anything that you feel was outstanding?
Megan

Jun 16, 2025
What could have been done to improve your experience?
Excellent

Jun 16, 2025
Was there anything that you feel was outstanding?
Loved how fast and efficiently and caring.

Jun 16, 2025
Was there anything that you feel was outstanding?
The service

Jun 15, 2025
Was there anything that you feel was outstanding?
Friendly and respectful nurses and doctors with a descent time between coming in and discharge with treatment.

Jun 15, 2025
Was there anything that you feel was outstanding?
Yes the female dr and male nurse very informational professional and kind!