Emergency Department: MyMichigan Medical Center West Branch
MyMichigan Medical Center West Branch
2463 S. M-30
West Branch, MI 48661 Directions
4.6 out of 5
2,288 verified ratings
2,288 Ratings, 169 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 13, 2025
Was there anything that you feel was outstanding?
excellent care
Jun 11, 2025
Was there anything that you feel was outstanding?
Jon was excellent
Jun 10, 2025
Was there anything that you feel was outstanding?
The speed in which we got into a room was very good.
Jun 10, 2025
Was there anything that you feel was outstanding?
The whole visit was quick and friendly
What could have been done to improve your experience?
Nothing, it was perfect
Jun 10, 2025
Was there anything that you feel was outstanding?
The way they told everything I’m detail
What could have been done to improve your experience?
Mopen
Jun 6, 2025
Was there anything that you feel was outstanding?
The doctor was amzing
What could have been done to improve your experience?
Faster service
Jun 6, 2025
Was there anything that you feel was outstanding?
Each time we come here they do a wonderful job and make sure we can get the care we need.
What could have been done to improve your experience?
Pretty much nothing, just the time with results but when busy days hit nothing can’t be changed.
May 27, 2025
Was there anything that you feel was outstanding?
Everyone was awesome and right on top of everything.
May 24, 2025
Was there anything that you feel was outstanding?
Everyone was lovely
May 23, 2025
Was there anything that you feel was outstanding?
Very good service so happy thank you
May 22, 2025
Was there anything that you feel was outstanding?
Heather Rn was very nice and understanding. Dr. Was very sincere and informative
What could have been done to improve your experience?
Nothing all was great
May 20, 2025
Was there anything that you feel was outstanding?
Charlie is the best ER nurse ever, thank you for helping me feel better
May 20, 2025
Was there anything that you feel was outstanding?
Dr.Heinemann was wonderful!
May 18, 2025
What could have been done to improve your experience?
Short waiting time to be seen
May 18, 2025
Was there anything that you feel was outstanding?
Very polite took care of my granddaughter through getting a IV I would recommend any family and friends to come here I drive from hale to come here instead of tawas better care and understanding and very friendly
May 9, 2025
Was there anything that you feel was outstanding?
Good. Job
May 6, 2025
Was there anything that you feel was outstanding?
Kristie is always amazing
Apr 25, 2025
What could have been done to improve your experience?
The care was excellent!
Apr 25, 2025
Was there anything that you feel was outstanding?
Christy, Jamie, Jordan and everyone else that assisted in my treatment, were phenomenal. I felt respected, and heard. We had a few laughs as well, which makes the experience even better! The staff are all very appreciated.
Apr 23, 2025
Was there anything that you feel was outstanding?
Everyone was great
Apr 23, 2025
Was there anything that you feel was outstanding?
We want to thank everyone who saw us . Francis and Brendan especially and I don’t want to forget the lady who performed the ultrasound .
Apr 22, 2025
Was there anything that you feel was outstanding?
Professionalism and courteous nurses and Dr
Apr 22, 2025
Was there anything that you feel was outstanding?
Nurse and doctor were great
What could have been done to improve your experience?
Wait time
Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was great.
Apr 20, 2025
Was there anything that you feel was outstanding?
Dr Kahler was great
Apr 18, 2025
Was there anything that you feel was outstanding?
Lindsay and Dr.Foland were amazing and the best, thank you guys
Apr 14, 2025
Was there anything that you feel was outstanding?
Everyone has been very supportive and helpful in every aspect.
What could have been done to improve your experience?
More comfortable waiting chair.
Apr 12, 2025
Was there anything that you feel was outstanding?
Becky was a joy.
Apr 9, 2025
Was there anything that you feel was outstanding?
Kristen and Katlyn were awesome. I always have a good experience when I go there
Apr 2, 2025
What could have been done to improve your experience?
You interested in me and my health questions.
Mar 28, 2025
Was there anything that you feel was outstanding?
You guys are amazing, thank you for everything!
Mar 22, 2025
Was there anything that you feel was outstanding?
Great care and understanding.
Mar 22, 2025
Was there anything that you feel was outstanding?
The nurse and the doctor did an amazing job understanding what was wrong with me and how to teach it the proper way. Also, gave me information to heal my hernia. Which no doctor has yet. So I appreciate that so much. Everyone was super nice and pleasant.
What could have been done to improve your experience?
Everything was great
Mar 18, 2025
Was there anything that you feel was outstanding?
Kristie was fantastic. I always get great care when I have to come here.
Mar 11, 2025
Was there anything that you feel was outstanding?
You guys are amazing!
Mar 9, 2025
Was there anything that you feel was outstanding?
My nurses were so nice
Mar 7, 2025
Was there anything that you feel was outstanding?
We apppreciate you
Feb 14, 2025
Was there anything that you feel was outstanding?
The care I received was excellent
Feb 14, 2025
Was there anything that you feel was outstanding?
Very kind nurse, great visit
Feb 10, 2025
Was there anything that you feel was outstanding?
The nurse deserves 5 stars
Feb 8, 2025
Was there anything that you feel was outstanding?
Paula RN was a great nurse
What could have been done to improve your experience?
Everything was great
Feb 6, 2025
Was there anything that you feel was outstanding?
Pleasure to meet Becky
Feb 2, 2025
Was there anything that you feel was outstanding?
Danielle was kind and caring
Jan 28, 2025
Was there anything that you feel was outstanding?
Kindness
Jan 19, 2025
Was there anything that you feel was outstanding?
Everyone went above and beyond, thank you Kristi, dr.christopoulos,and Katie!
Jan 9, 2025
Was there anything that you feel was outstanding?
Dr explained everything well!
Jan 3, 2025
Was there anything that you feel was outstanding?
Kristi was amazing and so was jamie
Dec 25, 2024
Was there anything that you feel was outstanding?
Everyone one from the nurses and Doctors to the Admissions were excellent.
Dec 18, 2024
What could have been done to improve your experience?
Waiting time
Dec 7, 2024
Was there anything that you feel was outstanding?
All of the staff were very nice