Emergency Department: MyMichigan Medical Center West Branch
MyMichigan Medical Center West Branch
2463 S. M-30
West Branch, MI 48661 Directions
4.8 out of 5
2,170 verified ratings
2,170 Ratings, 103 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Emergency Department staff at MyMichigan Medical Center West Branch for compassionate, professional, and efficient care. Nurses and providers are frequently described as calming, informative, and above-and-beyond, with many commenters naming specific team members and thanking the whole team. Common highlights include fast/efficient visits, clear explanations, and successful diagnostic or treatment outcomes (e.g., ultrasound, CT scan, IV). Overall sentiment is strongly positive with occasional mentions of wait times in the waiting area.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 20, 2026
Was there anything that you feel was outstanding?
Sarah and Katie were WONDERFUL. I recommend this place to everyone
Feb 4, 2026
Was there anything that you feel was outstanding?
Thank you
Feb 4, 2026
Was there anything that you feel was outstanding?
Ashley was calming and understanding. She tried her best to calm me down when all I could think about the what ifs. She made my visit better.
Jan 29, 2026
Was there anything that you feel was outstanding?
Staff
Jan 28, 2026
Was there anything that you feel was outstanding?
All our nurses were absolutely awesome, I do not recall the spelling of their names, but top notch awesome people.
Jan 27, 2026
Was there anything that you feel was outstanding?
Dr. Adam’s went above and beyond. I am grateful.
Jan 24, 2026
Was there anything that you feel was outstanding?
Nursing team was the best,,,!!!
Jan 15, 2026
Was there anything that you feel was outstanding?
Nurse was great
Jan 12, 2026
Was there anything that you feel was outstanding?
I just want to thank the staff for helping me and seeing to my needs.
Jan 11, 2026
Was there anything that you feel was outstanding?
Excellent care
Jan 8, 2026
Was there anything that you feel was outstanding?
Very great people
Jan 7, 2026
Was there anything that you feel was outstanding?
Excellent hospital and service
Jan 5, 2026
Was there anything that you feel was outstanding?
Francis is great nurse
What could have been done to improve your experience?
Nothing everyone was great
Jan 3, 2026
Was there anything that you feel was outstanding?
Excellent service thank you
What could have been done to improve your experience?
Not Thing
Dec 28, 2025
Was there anything that you feel was outstanding?
5/5 service
Dec 20, 2025
Was there anything that you feel was outstanding?
Amber and her trainee are so nice and friendly!!!
Dec 6, 2025
What could have been done to improve your experience?
Took forever to get us out of here!!!
Dec 6, 2025
What could have been done to improve your experience?
Very satisfied with the care I received at My Michigan.
Dec 5, 2025
Was there anything that you feel was outstanding?
Excellent care
Dec 3, 2025
Was there anything that you feel was outstanding?
Thank you
Nov 24, 2025
Was there anything that you feel was outstanding?
Thanks Becky
Nov 24, 2025
Was there anything that you feel was outstanding?
Good
Nov 24, 2025
Was there anything that you feel was outstanding?
Excellent care
Nov 14, 2025
Was there anything that you feel was outstanding?
Quick
Nov 12, 2025
Was there anything that you feel was outstanding?
Excellent care
Nov 11, 2025
Was there anything that you feel was outstanding?
Amazing care. Loved the team
Nov 11, 2025
Was there anything that you feel was outstanding?
Great group
Nov 11, 2025
Was there anything that you feel was outstanding?
Quick trip
Nov 11, 2025
Was there anything that you feel was outstanding?
Very nice nurse, excellent care
Nov 8, 2025
Was there anything that you feel was outstanding?
Keep smiling
Nov 6, 2025
Was there anything that you feel was outstanding?
Ashley RNand Brendon PA where great and calmed by fears.
Nov 6, 2025
Was there anything that you feel was outstanding?
Great work to be expected by my Michigans heath team. Great work thank you
Nov 6, 2025
Was there anything that you feel was outstanding?
Good outcome
Nov 5, 2025
Was there anything that you feel was outstanding?
Everything
What could have been done to improve your experience?
No you were very good
Oct 10, 2025
Was there anything that you feel was outstanding?
Excellent care
Oct 9, 2025
Was there anything that you feel was outstanding?
Stacey [ ] was an amazing nurse, thank you for all you guys do
Oct 1, 2025
Was there anything that you feel was outstanding?
All staff was outstanding
Sep 21, 2025
Was there anything that you feel was outstanding?
My nurse was so nice
Sep 21, 2025
Was there anything that you feel was outstanding?
Brody was amazing!
Sep 20, 2025
Was there anything that you feel was outstanding?
Everyone was so kind
Sep 20, 2025
Was there anything that you feel was outstanding?
Dr. Inman, Brody RN, Jamie RN, Frances RN
Sep 19, 2025
Was there anything that you feel was outstanding?
The staff
What could have been done to improve your experience?
Absolutely nothing
Sep 18, 2025
Was there anything that you feel was outstanding?
Amazing team
Sep 11, 2025
Was there anything that you feel was outstanding?
Quickness of visit
Sep 11, 2025
Was there anything that you feel was outstanding?
Questions answered quickly. Care was excellent
Sep 8, 2025
Was there anything that you feel was outstanding?
Paula Abby and staff were very helpful
Aug 28, 2025
Was there anything that you feel was outstanding?
Great care from Nate and team
Aug 19, 2025
Was there anything that you feel was outstanding?
Stacie [ ] was very caring
Aug 17, 2025
Was there anything that you feel was outstanding?
Danielle did a great job!
What could have been done to improve your experience?
Nothing, everyone did great. Stay safe!
Aug 15, 2025
Was there anything that you feel was outstanding?
Very pleased with my care from Charley, Miriam, and Abby