Emergency Department: MyMichigan Medical Center West Branch

MyMichigan Medical Center West Branch

2463 S. M-30

West Branch, MI 48661 Directions

(989) 343-3193

www.mymichigan.org

4.6 out of 5

2,251 verified ratings

2,251 Ratings, 34 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 9, 2025
Was there anything that you feel was outstanding?
Good. Job

May 6, 2025
Was there anything that you feel was outstanding?
Kristie is always amazing

Apr 25, 2025
What could have been done to improve your experience?
The care was excellent!

Apr 25, 2025
Was there anything that you feel was outstanding?
Christy, Jamie, Jordan and everyone else that assisted in my treatment, were phenomenal. I felt respected, and heard. We had a few laughs as well, which makes the experience even better! The staff are all very appreciated.

Apr 23, 2025
Was there anything that you feel was outstanding?
Everyone was great

Apr 23, 2025
Was there anything that you feel was outstanding?
We want to thank everyone who saw us . Francis and Brendan especially and I don’t want to forget the lady who performed the ultrasound .

Apr 22, 2025
Was there anything that you feel was outstanding?
Professionalism and courteous nurses and Dr

Apr 22, 2025
Was there anything that you feel was outstanding?
Nurse and doctor were great
What could have been done to improve your experience?
Wait time

Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was great.

Apr 20, 2025
Was there anything that you feel was outstanding?
Dr Kahler was great

Apr 18, 2025
Was there anything that you feel was outstanding?
Lindsay and Dr.Foland were amazing and the best, thank you guys

Apr 14, 2025
Was there anything that you feel was outstanding?
Everyone has been very supportive and helpful in every aspect.
What could have been done to improve your experience?
More comfortable waiting chair.

Apr 9, 2025
Was there anything that you feel was outstanding?
Kristen and Katlyn were awesome. I always have a good experience when I go there

Apr 2, 2025
What could have been done to improve your experience?
You interested in me and my health questions.

Mar 28, 2025
Was there anything that you feel was outstanding?
You guys are amazing, thank you for everything!

Mar 22, 2025
Was there anything that you feel was outstanding?
Great care and understanding.

Mar 22, 2025
Was there anything that you feel was outstanding?
The nurse and the doctor did an amazing job understanding what was wrong with me and how to teach it the proper way. Also, gave me information to heal my hernia. Which no doctor has yet. So I appreciate that so much. Everyone was super nice and pleasant.
What could have been done to improve your experience?
Everything was great

Mar 18, 2025
Was there anything that you feel was outstanding?
Kristie was fantastic. I always get great care when I have to come here.

Mar 11, 2025
Was there anything that you feel was outstanding?
You guys are amazing!

Mar 9, 2025
Was there anything that you feel was outstanding?
My nurses were so nice

Mar 7, 2025
Was there anything that you feel was outstanding?
We apppreciate you

Feb 14, 2025
Was there anything that you feel was outstanding?
The care I received was excellent

Feb 14, 2025
Was there anything that you feel was outstanding?
Very kind nurse, great visit

Feb 8, 2025
Was there anything that you feel was outstanding?
Paula RN was a great nurse
What could have been done to improve your experience?
Everything was great

Feb 6, 2025
Was there anything that you feel was outstanding?
Pleasure to meet Becky

Feb 2, 2025
Was there anything that you feel was outstanding?
Danielle was kind and caring

Jan 28, 2025
Was there anything that you feel was outstanding?
Kindness

Jan 19, 2025
Was there anything that you feel was outstanding?
Everyone went above and beyond, thank you Kristi, dr.christopoulos,and Katie!

Jan 9, 2025
Was there anything that you feel was outstanding?
Dr explained everything well!

Jan 3, 2025
Was there anything that you feel was outstanding?
Kristi was amazing and so was jamie

Dec 25, 2024
Was there anything that you feel was outstanding?
Everyone one from the nurses and Doctors to the Admissions were excellent.

Dec 18, 2024
What could have been done to improve your experience?
Waiting time

Jun 24, 2024
Was there anything that you feel was outstanding?
Awesome

Jun 23, 2024
Was there anything that you feel was outstanding?
All great
What could have been done to improve your experience?
Turn the heat up