Emergency Department: MyMichigan Medical Center West Branch
MyMichigan Medical Center West Branch
2463 S. M-30
West Branch, MI 48661 Directions
4.7 out of 5
2,241 verified ratings
2,241 Ratings, 141 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 6, 2025
Was there anything that you feel was outstanding?
Lindsey [ ] RN was phenomenal
Aug 6, 2025
Was there anything that you feel was outstanding?
Dr. Foland and nurse Lindsey [ ] were fantastic
Jul 30, 2025
What could have been done to improve your experience?
Timely discharge
Jul 30, 2025
What could have been done to improve your experience?
Not, A. Thing. Needs. To Change.
Jul 29, 2025
Was there anything that you feel was outstanding?
Amber was a great nurse. She went above and beyond to ensure I was comfortable and taken care of.
Jul 23, 2025
Was there anything that you feel was outstanding?
Ashley was excellent, she kept me informed.
Jul 21, 2025
Was there anything that you feel was outstanding?
Tonya did a good job explaining things. Everyone was very kind.
Jul 21, 2025
Was there anything that you feel was outstanding?
Overall care and efficiency
Jul 19, 2025
Was there anything that you feel was outstanding?
Awesome
Jul 17, 2025
Was there anything that you feel was outstanding?
Excellent care
Jul 16, 2025
Was there anything that you feel was outstanding?
Everyone was so helpful
Jul 16, 2025
Was there anything that you feel was outstanding?
My nurse Liz was GREAT; doctors , everyone is great here
Jul 1, 2025
Was there anything that you feel was outstanding?
The Dr Inman, and the Nurse Chris and Nikki and front desk registration staff are awesome. All staff very understanding and sent me home with lots of helpful information. The total wait time in waiting area wasn’t the best, but they saw me and rounded on me and took my info.
Jun 30, 2025
What could have been done to improve your experience?
Sooner response to medication needs
Jun 18, 2025
Was there anything that you feel was outstanding?
Fast freindly
Jun 18, 2025
Was there anything that you feel was outstanding?
Excellent care and fast
Jun 17, 2025
Was there anything that you feel was outstanding?
The best care
Jun 16, 2025
Was there anything that you feel was outstanding?
Ct scan person
What could have been done to improve your experience?
Made it shorter
Jun 13, 2025
Was there anything that you feel was outstanding?
excellent care
Jun 11, 2025
Was there anything that you feel was outstanding?
Jon was excellent
Jun 10, 2025
Was there anything that you feel was outstanding?
The speed in which we got into a room was very good.
Jun 10, 2025
Was there anything that you feel was outstanding?
The whole visit was quick and friendly
What could have been done to improve your experience?
Nothing, it was perfect
Jun 10, 2025
Was there anything that you feel was outstanding?
The way they told everything I’m detail
What could have been done to improve your experience?
Mopen
Jun 6, 2025
Was there anything that you feel was outstanding?
The doctor was amzing
What could have been done to improve your experience?
Faster service
Jun 6, 2025
Was there anything that you feel was outstanding?
Each time we come here they do a wonderful job and make sure we can get the care we need.
What could have been done to improve your experience?
Pretty much nothing, just the time with results but when busy days hit nothing can’t be changed.
May 27, 2025
Was there anything that you feel was outstanding?
Everyone was awesome and right on top of everything.
May 24, 2025
Was there anything that you feel was outstanding?
Everyone was lovely
May 23, 2025
Was there anything that you feel was outstanding?
Very good service so happy thank you
May 22, 2025
Was there anything that you feel was outstanding?
Heather Rn was very nice and understanding. Dr. Was very sincere and informative
What could have been done to improve your experience?
Nothing all was great
May 20, 2025
Was there anything that you feel was outstanding?
Charlie is the best ER nurse ever, thank you for helping me feel better
May 20, 2025
Was there anything that you feel was outstanding?
Dr.Heinemann was wonderful!
May 18, 2025
What could have been done to improve your experience?
Short waiting time to be seen
May 18, 2025
Was there anything that you feel was outstanding?
Very polite took care of my granddaughter through getting a IV I would recommend any family and friends to come here I drive from hale to come here instead of tawas better care and understanding and very friendly
May 9, 2025
Was there anything that you feel was outstanding?
Good. Job
May 6, 2025
Was there anything that you feel was outstanding?
Kristie is always amazing
Apr 25, 2025
What could have been done to improve your experience?
The care was excellent!
Apr 25, 2025
Was there anything that you feel was outstanding?
Christy, Jamie, Jordan and everyone else that assisted in my treatment, were phenomenal. I felt respected, and heard. We had a few laughs as well, which makes the experience even better! The staff are all very appreciated.
Apr 23, 2025
Was there anything that you feel was outstanding?
Everyone was great
Apr 23, 2025
Was there anything that you feel was outstanding?
We want to thank everyone who saw us . Francis and Brendan especially and I don’t want to forget the lady who performed the ultrasound .
Apr 22, 2025
Was there anything that you feel was outstanding?
Professionalism and courteous nurses and Dr
Apr 22, 2025
Was there anything that you feel was outstanding?
Nurse and doctor were great
What could have been done to improve your experience?
Wait time
Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was great.
Apr 20, 2025
Was there anything that you feel was outstanding?
Dr Kahler was great
Apr 18, 2025
Was there anything that you feel was outstanding?
Lindsay and Dr.Foland were amazing and the best, thank you guys
Apr 14, 2025
Was there anything that you feel was outstanding?
Everyone has been very supportive and helpful in every aspect.
What could have been done to improve your experience?
More comfortable waiting chair.
Apr 12, 2025
Was there anything that you feel was outstanding?
Becky was a joy.
Apr 9, 2025
Was there anything that you feel was outstanding?
Kristen and Katlyn were awesome. I always have a good experience when I go there
Apr 2, 2025
What could have been done to improve your experience?
You interested in me and my health questions.
Mar 28, 2025
Was there anything that you feel was outstanding?
You guys are amazing, thank you for everything!
Mar 22, 2025
Was there anything that you feel was outstanding?
Great care and understanding.