Emergency Department: MyMichigan Medical Center Alpena

MyMichigan Medical Center Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7252

www.mymichigan.org

4.5 out of 5

2,572 verified ratings

2,572 Ratings, 271 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 29, 2025
Was there anything that you feel was outstanding?
Dr Bracken was awesome. So thorough and caring.
What could have been done to improve your experience?
Time it took to read test results

Dec 22, 2025
Was there anything that you feel was outstanding?
Overall staff and crew was very informative and helpful. Very considerate and kind also
What could have been done to improve your experience?
Not sure except a warmer room would be nicer

Dec 21, 2025
Was there anything that you feel was outstanding?
Everyone was very kind and helpful.
What could have been done to improve your experience?
Nothing comes to mind at this time.

Dec 17, 2025
Was there anything that you feel was outstanding?
Kara was great with my IV and explaining things

Dec 16, 2025
Was there anything that you feel was outstanding?
All my staff was amazing

Dec 15, 2025
Was there anything that you feel was outstanding?
Michael was excellent

Dec 15, 2025
Was there anything that you feel was outstanding?
Our nurse Courtney [ ] was excellent and provided compassionate care! explained things better than the doctor.

Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone was kind and polite, and the food was good

Dec 14, 2025
Was there anything that you feel was outstanding?
Everyone was great. And Courtney gave us a cool recommendation for scissors

Dec 14, 2025
Was there anything that you feel was outstanding?
Kyle [ ]

Dec 13, 2025
Was there anything that you feel was outstanding?
I believe I was discharged wrongfully

Dec 12, 2025
Was there anything that you feel was outstanding?
Great visit this time much better than previous encounters keep up great job

Dec 10, 2025
Was there anything that you feel was outstanding?
Everyone was great

Dec 10, 2025
Was there anything that you feel was outstanding?
Nevaeh was very kind and attentive

Dec 10, 2025
Was there anything that you feel was outstanding?
The doctors were wonderful and Angela is amazing and sweet.

Dec 10, 2025
Was there anything that you feel was outstanding?
The nurse and dr were kind and caring during a vulnerable time.
What could have been done to improve your experience?
None today

Dec 10, 2025
Was there anything that you feel was outstanding?
Kim was the best nurse I’ve had

Dec 9, 2025
Was there anything that you feel was outstanding?
Didn’t have to stay all day waiting
What could have been done to improve your experience?
Nothing it was ok

Dec 9, 2025
Was there anything that you feel was outstanding?
Dr Heinemann is fantastic. He made me feel perfectly at ease during a stressful situation. Angela talked me through everything and her smile is so comforting

Dec 9, 2025
Was there anything that you feel was outstanding?
The staff were amazing and kind. Treated my husband with respect and professionalism.
What could have been done to improve your experience?
Nothing needs improving. The speed of getting checked in and out was faster than any other hospital we have been to

Dec 6, 2025
Was there anything that you feel was outstanding?
Nevaeh was a great nurse

Dec 4, 2025
Was there anything that you feel was outstanding?
All of it

Dec 4, 2025
What could have been done to improve your experience?
Less waiting time

Dec 4, 2025
Was there anything that you feel was outstanding?
The kindness and understanding.

Dec 4, 2025
Was there anything that you feel was outstanding?
Courtney, my nurse

Dec 4, 2025
Was there anything that you feel was outstanding?
We have no complaints!

Dec 4, 2025
Was there anything that you feel was outstanding?
The nurse tending my mother was outstanding and patient.
What could have been done to improve your experience?
Nothing great job

Dec 2, 2025
Was there anything that you feel was outstanding?
Everyone was great!!

Dec 2, 2025
Was there anything that you feel was outstanding?
My nurse Mallory
What could have been done to improve your experience?
This time was very good

Nov 29, 2025
Was there anything that you feel was outstanding?
My nurse Alicia was the highlight of my day!

Nov 24, 2025
Was there anything that you feel was outstanding?
Everybody was kind and respectful and was very helpful

Nov 24, 2025
Was there anything that you feel was outstanding?
Gary [ ]

Nov 23, 2025
Was there anything that you feel was outstanding?
Overall respect and concern shown for the patient was outstanding.
What could have been done to improve your experience?
Nothing, it was great.

Nov 23, 2025
Was there anything that you feel was outstanding?
Everyone was incredible.
What could have been done to improve your experience?
Nothing.

Nov 22, 2025
Was there anything that you feel was outstanding?
Brooke and Mallory were awesome

Nov 22, 2025
What could have been done to improve your experience?
Less time.

Nov 16, 2025
Was there anything that you feel was outstanding?
Everyone was great!!!

Nov 15, 2025
Was there anything that you feel was outstanding?
The woman osreopath was wonderful. She was honest and open and nonjudgmental and kind. Like sitting with a ray of sunshine.
What could have been done to improve your experience?
Everything took so long, I came in around 10 pm and now it’s 2:40 the next afternoon.

Nov 14, 2025
Was there anything that you feel was outstanding?
Nurses are all very nice. Male lab guy was nice also

Nov 13, 2025
Was there anything that you feel was outstanding?
Everything was great today
What could have been done to improve your experience?
Todays visit was easy and there wasn’t anything that needed to be done due to the excellent service

Nov 12, 2025
Was there anything that you feel was outstanding?
The nurses was excellent except one that wouldn’t let me get watter

Nov 12, 2025
Was there anything that you feel was outstanding?
Everyone was great! Thank you!

Nov 8, 2025
Was there anything that you feel was outstanding?
Dr Heinemann was so wonderful and made me understand everything clearly

Nov 6, 2025
Was there anything that you feel was outstanding?
All of my care was outstanding,!
What could have been done to improve your experience?
Warmer room lol

Nov 5, 2025
What could have been done to improve your experience?
Shorter waiting time

Nov 5, 2025
Was there anything that you feel was outstanding?
All was amazing
What could have been done to improve your experience?
You are the best

Nov 4, 2025
What could have been done to improve your experience?
Nothing it was great

Nov 4, 2025
Was there anything that you feel was outstanding?
My nurse Courtney was very nice

Nov 3, 2025
Was there anything that you feel was outstanding?
The wait time was terrible
What could have been done to improve your experience?
The wait time

Nov 3, 2025
Was there anything that you feel was outstanding?
Very swag and epic. Good job everybody
What could have been done to improve your experience?
Not take 8 hours but otherwise good job