Emergency Department: MyMichigan Medical Center Alpena
MyMichigan Medical Center Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.5 out of 5
2,650 verified ratings
2,650 Ratings, 258 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 2, 2025
Was there anything that you feel was outstanding?
Everyone was great!!
Dec 2, 2025
Was there anything that you feel was outstanding?
My nurse Mallory
What could have been done to improve your experience?
This time was very good
Nov 29, 2025
Was there anything that you feel was outstanding?
My nurse Alicia was the highlight of my day!
Nov 24, 2025
Was there anything that you feel was outstanding?
Everybody was kind and respectful and was very helpful
Nov 24, 2025
Was there anything that you feel was outstanding?
Gary [ ]
Nov 23, 2025
Was there anything that you feel was outstanding?
Overall respect and concern shown for the patient was outstanding.
What could have been done to improve your experience?
Nothing, it was great.
Nov 23, 2025
Was there anything that you feel was outstanding?
Everyone was incredible.
What could have been done to improve your experience?
Nothing.
Nov 22, 2025
Was there anything that you feel was outstanding?
Brooke and Mallory were awesome
Nov 22, 2025
What could have been done to improve your experience?
Less time.
Nov 16, 2025
Was there anything that you feel was outstanding?
Everyone was great!!!
Nov 15, 2025
Was there anything that you feel was outstanding?
The woman osreopath was wonderful. She was honest and open and nonjudgmental and kind. Like sitting with a ray of sunshine.
What could have been done to improve your experience?
Everything took so long, I came in around 10 pm and now it’s 2:40 the next afternoon.
Nov 14, 2025
Was there anything that you feel was outstanding?
Nurses are all very nice. Male lab guy was nice also
Nov 13, 2025
Was there anything that you feel was outstanding?
Everything was great today
What could have been done to improve your experience?
Todays visit was easy and there wasn’t anything that needed to be done due to the excellent service
Nov 12, 2025
Was there anything that you feel was outstanding?
The nurses was excellent except one that wouldn’t let me get watter
Nov 12, 2025
Was there anything that you feel was outstanding?
Everyone was great! Thank you!
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr Heinemann was so wonderful and made me understand everything clearly
Nov 6, 2025
Was there anything that you feel was outstanding?
All of my care was outstanding,!
What could have been done to improve your experience?
Warmer room lol
Nov 5, 2025
What could have been done to improve your experience?
Shorter waiting time
Nov 5, 2025
Was there anything that you feel was outstanding?
All was amazing
What could have been done to improve your experience?
You are the best
Nov 4, 2025
What could have been done to improve your experience?
Nothing it was great
Nov 4, 2025
Was there anything that you feel was outstanding?
My nurse Courtney was very nice
Nov 3, 2025
Was there anything that you feel was outstanding?
The wait time was terrible
What could have been done to improve your experience?
The wait time
Nov 3, 2025
Was there anything that you feel was outstanding?
Very swag and epic. Good job everybody
What could have been done to improve your experience?
Not take 8 hours but otherwise good job
Oct 29, 2025
Was there anything that you feel was outstanding?
Timeliness of being treated
Oct 22, 2025
Was there anything that you feel was outstanding?
Courtney was good at explaining my discharge instructions. Very knowledgeable
Oct 21, 2025
Was there anything that you feel was outstanding?
Nurse and the doctor were awesome
What could have been done to improve your experience?
Nothing was great
Oct 20, 2025
Was there anything that you feel was outstanding?
Time, they were quick efficient and attentive
Oct 20, 2025
Was there anything that you feel was outstanding?
Very nice and understanding nurses and doctor. Explained everything perfectly to where I had no follow up questions.
What could have been done to improve your experience?
Nothing, they did very well.
Oct 20, 2025
Was there anything that you feel was outstanding?
Thomas [ ]
Oct 19, 2025
Was there anything that you feel was outstanding?
The teamwork and understanding of my symptoms / didn’t leave out any detail when trying to figure out what the next step was to take and took me through and explained every single step while we moved on through them
Oct 12, 2025
Was there anything that you feel was outstanding?
Teamwork
Oct 11, 2025
Was there anything that you feel was outstanding?
Good
Oct 10, 2025
Was there anything that you feel was outstanding?
The nurses and care techs are awesome
Oct 9, 2025
Was there anything that you feel was outstanding?
The team was really good at explaining all the details of what was going on. My slituation was complicated by another one and they made things clear as to why and how. Explained things better than anyone else ever had.
What could have been done to improve your experience?
My only complaint was that things take too long. Seven or eight hours in ER is toooo long. Maybe you need more staff.
Oct 6, 2025
What could have been done to improve your experience?
Took way too long. No er visit should take 11 hours.
Oct 6, 2025
Was there anything that you feel was outstanding?
All people involved with my care were very caring and supportive
What could have been done to improve your experience?
More staff on hand to get people through waiting room.
Oct 6, 2025
What could have been done to improve your experience?
Could have saw the doctor at least once
Oct 5, 2025
Was there anything that you feel was outstanding?
Dan was awesome, I am not from this side of town and he made me feel very comfortable and well taken care of
What could have been done to improve your experience?
Nothing my visit was great
Sep 28, 2025
Was there anything that you feel was outstanding?
Alicia was very helpful and knowledgeable!
Sep 26, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 26, 2025
Was there anything that you feel was outstanding?
The time in and seen
Sep 25, 2025
Was there anything that you feel was outstanding?
This team was amazing. Kara, Klae and Dr Brown were great
Sep 24, 2025
Was there anything that you feel was outstanding?
It was all good
Sep 23, 2025
Was there anything that you feel was outstanding?
They listened to my needs and responded accordingly
What could have been done to improve your experience?
Time is always an issue. Today was good.but sometimes it takes all day to be seen treated and released
Sep 22, 2025
Was there anything that you feel was outstanding?
Awesome service
Sep 20, 2025
Was there anything that you feel was outstanding?
All staff was friendly and knowledgeable.
What could have been done to improve your experience?
Not a thing.
Sep 18, 2025
Was there anything that you feel was outstanding?
Waiting for a room was only a down fall, seemed a little too long. All the staff from the time I arrived to the time to go home were outstanding and very helpful and friendly.
What could have been done to improve your experience?
Waiting for a room, was not good for me.
Sep 17, 2025
Was there anything that you feel was outstanding?
I felt safe
Sep 17, 2025
What could have been done to improve your experience?
More pain control.
Sep 15, 2025
What could have been done to improve your experience?
Faster