Emergency Department: MyMichigan Medical Center Alpena
MyMichigan Medical Center Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.4 out of 5
2,470 verified ratings
2,470 Ratings, 281 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients consistently praise compassionate, knowledgeable nursing and physician care, attentive explanations, and efficient treatment during emergencies. Common highlights include specific staff named for outstanding bedside manner and thorough explanations, successful procedures (e.g., IVs, ear flush, hip dislocation reduction), and staff teamwork. Negative notes are limited but include long wait times, occasional cold room/dirty restroom, and rare lapses in pain management or a curt provider. Most comments emphasize feeling cared for and respected.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 29, 2026
Was there anything that you feel was outstanding?
The doctor was fantastic!
What could have been done to improve your experience?
I had to ask about my care, before I found out my results were in.
Apr 29, 2026
Was there anything that you feel was outstanding?
All the folks treated me well
Apr 29, 2026
Was there anything that you feel was outstanding?
The medical staff were excellent
What could have been done to improve your experience?
A clean waiting room and shorter wait time
Apr 28, 2026
Was there anything that you feel was outstanding?
The nurse was an absolute sweetheart
What could have been done to improve your experience?
Timing maybe but I don’t work health care so I can’t say
Apr 27, 2026
Was there anything that you feel was outstanding?
The level of care provided was amazing. Quick in and out.
Apr 26, 2026
Was there anything that you feel was outstanding?
Staff
What could have been done to improve your experience?
Faster turnaround with procedures
Apr 26, 2026
Was there anything that you feel was outstanding?
The nursing team were so efficient and friendly. Never felt like a burden, they were smiling and explaining everything along the way! They make this ED an excellent visit!
What could have been done to improve your experience?
Nothing - so very efficient. Stay was shorter than I expected.
Apr 26, 2026
Was there anything that you feel was outstanding?
Kindness of the doctor and staff.
Apr 25, 2026
What could have been done to improve your experience?
Rooms were freezing. There all day, not allowed to eat.
Apr 24, 2026
Was there anything that you feel was outstanding?
Blake was very caring and doctor V also
Apr 22, 2026
Was there anything that you feel was outstanding?
Everyone was very attentive and quick with all of our testing. The only thing that took a long time is testing but understandably so.
Apr 21, 2026
Was there anything that you feel was outstanding?
I was admitted quickly. All people were kind. All seemed to know their job.
What could have been done to improve your experience?
I don’t know.
Apr 21, 2026
Was there anything that you feel was outstanding?
Alex was an outstanding nurse. She was very patient and helpful. Garret and his trainee were well informed and very helpful.
Apr 21, 2026
Was there anything that you feel was outstanding?
Everyone was very kind and reassuring.
Apr 20, 2026
Was there anything that you feel was outstanding?
My nurse Courtney [ ]. Was very kind and compassionate. My PA Nicole was great
Apr 20, 2026
Was there anything that you feel was outstanding?
My care staff made me feel comfortable being here. And that was great
What could have been done to improve your experience?
Nothing to note for a cardiac event visit
Apr 19, 2026
Was there anything that you feel was outstanding?
I love the nurses
What could have been done to improve your experience?
You’re amazing
Apr 17, 2026
Was there anything that you feel was outstanding?
Tamara [ ]
What could have been done to improve your experience?
Time
Apr 17, 2026
Was there anything that you feel was outstanding?
Angela, Jeff and Dan. Oh, and Aidan was vwerynice. Hod bless you all
What could have been done to improve your experience?
Can’t think of anything. It’s 100% better than 10 years ago !
Apr 15, 2026
Was there anything that you feel was outstanding?
Dr and nurse were great
Apr 15, 2026
Was there anything that you feel was outstanding?
The doctors care was very good and the nurse was kind
What could have been done to improve your experience?
Waiting was a bit long
Apr 13, 2026
Was there anything that you feel was outstanding?
The rooms were so clean And my nurse Angela was great
Apr 13, 2026
Was there anything that you feel was outstanding?
A little bit of time to get done due to change over but a great staff
Apr 13, 2026
Was there anything that you feel was outstanding?
Waited almost 2 hours for a provider. Nurse only checked on us 2 times during the 8 hours we were here. Radiologist wait time needs to be improved as that would cut down er time tremendously. Otherwise they did listen to us to help us rule out major problems
Apr 12, 2026
Was there anything that you feel was outstanding?
Outstanding professional care by nurse Courtney and NP Garrett Mead. Timely response coupled with patient, caring explanations of condition allowed exceptional patient comfort during ER visit. Thank you for making this a positive experience and one of the best ERs stays I have ever been to!
What could have been done to improve your experience?
Nothing! Excellent work!
Apr 8, 2026
Was there anything that you feel was outstanding?
Thanks for all the great care
Apr 8, 2026
Was there anything that you feel was outstanding?
Kim was our RN and was wonderful during our time in the ED.
Apr 8, 2026
Was there anything that you feel was outstanding?
very good
Apr 7, 2026
Was there anything that you feel was outstanding?
The care the doctors gave while stitching my ear was outstanding. They were very personable and skilled.
Apr 7, 2026
Was there anything that you feel was outstanding?
Pas and nurses were awesome,
What could have been done to improve your experience?
Alarms were incessant
Apr 7, 2026
Was there anything that you feel was outstanding?
They were amazing over I truly appreciate the team work
Apr 7, 2026
Was there anything that you feel was outstanding?
The staff was. Very nice and provided adequate care
Apr 7, 2026
Was there anything that you feel was outstanding?
I’ve been to the emergency room several times and had a very good experience the only issue is waiting time. Maybe do some research on hospitals that have quicker patient service. Other than that all the staff in the emergency room do a excellent job taking care of patients..
What could have been done to improve your experience?
If they could find a way to speed up the wait time in the lobby before patients go back to be seen..
Apr 7, 2026
Was there anything that you feel was outstanding?
Kim
Apr 7, 2026
Was there anything that you feel was outstanding?
Care and professionalism
Apr 6, 2026
Was there anything that you feel was outstanding?
Nicole, Mallory [ ] & Chrissy took great care of me.
What could have been done to improve your experience?
Not much
Apr 5, 2026
Was there anything that you feel was outstanding?
Dr. Bracken is excellent
Apr 5, 2026
Was there anything that you feel was outstanding?
Good care
Apr 3, 2026
What could have been done to improve your experience?
All good
Apr 2, 2026
Was there anything that you feel was outstanding?
The quick process of getting to a room , being in contact with our pediatrician and quick test results
Apr 2, 2026
Was there anything that you feel was outstanding?
Very friendly staff, very knowledgeable.
Apr 1, 2026
Was there anything that you feel was outstanding?
I probably shouldn’t use the term “wonderful experience” because mo one ever wants to go to ER. But every single person that I came into contact with was so professional, kind & friendly. I knew I was in competent hands and I’m so thankful Alpena has such a skilled hospital.
What could have been done to improve your experience?
I can’t think of one thing other than maybe to make the rooms a bit warmer.
Apr 1, 2026
Was there anything that you feel was outstanding?
I felt judged by the doctor and that when I tried to describe all my pain in my other leg and arms I got questioned on why like I was making it up.
Apr 1, 2026
Was there anything that you feel was outstanding?
All were very professional and accommodating. Dr Miltz explained everything very well to make us comfortable in his decisions. Nurse Courtney was professional but kind and caring to make us relaxed and comfortable.
Apr 1, 2026
Was there anything that you feel was outstanding?
All 3 members of my ER team, CT team and ultrasound technician were all phenomenal. I couldn’t have asked for a better group of people to be the ones helping me today! A++
What could have been done to improve your experience?
Nothing, it was perfect.
Apr 1, 2026
Was there anything that you feel was outstanding?
Hope was amazing
Apr 1, 2026
Was there anything that you feel was outstanding?
Everyone was very nice and respectful
Mar 29, 2026
What could have been done to improve your experience?
Time
Mar 28, 2026
Was there anything that you feel was outstanding?
The er waiting room had the same trash on the floor that was there last night.
Mar 25, 2026
Was there anything that you feel was outstanding?
Nurse was friendly, Dr super skeptical for someone that hasn’t looked at my chart. Lots of aggressive combative narrative to no end. I need an X-ray an MRI and a referral to ortho. I don’t expect skepticism to assist in my path to recovery. Thanks
What could have been done to improve your experience?
Your doctors need to take as a standard practice of measure, 2-3 minutes between patients to debrief…