Emergency Department: MyMichigan Medical Center Alpena
MyMichigan Medical Center Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.5 out of 5
2,515 verified ratings
2,515 Ratings, 294 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 3, 2025
Was there anything that you feel was outstanding?
My nurse was wonderful and very empathetic. I appreciate that she made me feel heard.
Sep 2, 2025
What could have been done to improve your experience?
Not waiting to be seen for 9 hours
Aug 31, 2025
Was there anything that you feel was outstanding?
The explanations of the extent of my injury was excellent as was the professionalism of all involved. Thank you for working on Laborday weekend.
What could have been done to improve your experience?
All was good
Aug 24, 2025
Was there anything that you feel was outstanding?
I came in for baick pain and left in back pain nothings was done to help me. I already knew what the pain was from
What could have been done to improve your experience?
Pain relief
Aug 21, 2025
Was there anything that you feel was outstanding?
Courtney was great at listening to us and very compassionate.
Aug 20, 2025
Was there anything that you feel was outstanding?
Not outstanding, I was in severe pain and received no pain meds or sense of urgency to get me in a room
What could have been done to improve your experience?
Listen to the patient when they say they’re in severe pain and vomiting
Aug 18, 2025
Was there anything that you feel was outstanding?
All of it
Aug 18, 2025
Was there anything that you feel was outstanding?
Rachel and Courtney flushed my ears and were great. Even let me lake my earwax balls home in a cup
Aug 17, 2025
Was there anything that you feel was outstanding?
Dr Bracken was great and cared about me
Aug 17, 2025
Was there anything that you feel was outstanding?
Excellent care
Aug 17, 2025
Was there anything that you feel was outstanding?
The attention to detail
What could have been done to improve your experience?
Communication between staff to make things go faster&efficient…
Aug 16, 2025
Was there anything that you feel was outstanding?
Thank you Blake RN
Aug 16, 2025
Was there anything that you feel was outstanding?
The PA and nurse Janae were outstanding with my little guy, during our visit in the ED today.
Aug 15, 2025
Was there anything that you feel was outstanding?
The nurses and doctors where amazing,,
Aug 14, 2025
Was there anything that you feel was outstanding?
My nurse was amazing she did everything to make me feel comfortable
Aug 14, 2025
Was there anything that you feel was outstanding?
The care was amazing!
Aug 11, 2025
Was there anything that you feel was outstanding?
Staff was fantastic. Wait times were positively atrocious. 6 hours to get back to a room. Actual medical care of only about an hour and a half.
What could have been done to improve your experience?
Improved wait times/investment into larger ER team or resources
Aug 7, 2025
What could have been done to improve your experience?
Nothing, it went well
Aug 6, 2025
Was there anything that you feel was outstanding?
Best visit in the last40 years
Aug 5, 2025
Was there anything that you feel was outstanding?
Courtney was very sweet and kind and respectful thank you 😊
What could have been done to improve your experience?
Wasn’t too bad on time but can always be faster
Aug 5, 2025
Was there anything that you feel was outstanding?
All good
Aug 3, 2025
Was there anything that you feel was outstanding?
Found out results that were very important
Aug 2, 2025
What could have been done to improve your experience?
Wait time way to long
Aug 1, 2025
Was there anything that you feel was outstanding?
The way the nurses and doctor treated me it was amazing
Jul 30, 2025
Was there anything that you feel was outstanding?
Besides waiting a bit in the er room everything was held professionally and everyone was great.
What could have been done to improve your experience?
Trying to get in as soon as possible.
Jul 29, 2025
Was there anything that you feel was outstanding?
Elizabeth Gross
What could have been done to improve your experience?
Give additional training/education to the phlebotomist.
Jul 29, 2025
Was there anything that you feel was outstanding?
Whole visit was outstanding especially the staff
What could have been done to improve your experience?
Faster emergency entrance visut
Jul 29, 2025
Was there anything that you feel was outstanding?
Nurses were knowledgeable, friendly and helpful…. Courtney Doctor Heinemann was knowledgeable and caring
What could have been done to improve your experience?
This room’s floor could be cleaner
Jul 28, 2025
Was there anything that you feel was outstanding?
Everyone was very nice. I had excellent care.
Jul 28, 2025
Was there anything that you feel was outstanding?
I tripped on a rise I stepping off a sidewalk. I felt foolish and didn’t want to come to ER but was in pain and concerned about more serious injury. Everyone was respectful and didn’t brush off the situation. Thank you.
What could have been done to improve your experience?
Great as it was
Jul 28, 2025
Was there anything that you feel was outstanding?
Alisha was the best I really liked her she was very personable and kind
Jul 24, 2025
Was there anything that you feel was outstanding?
The nurse worked very well with my child
Jul 22, 2025
Was there anything that you feel was outstanding?
The doctor and the nurses love for patient ❤️
What could have been done to improve your experience?
the best i ever senand never so many loving and caring doctors and nursesbeautfulworkers
Jul 20, 2025
Was there anything that you feel was outstanding?
Adam
Jul 19, 2025
Was there anything that you feel was outstanding?
Mallory was excellent as was Dr Pisatelli
Jul 16, 2025
Was there anything that you feel was outstanding?
Kim, Courtney, and Dr. Whitford were great!
Jul 15, 2025
Was there anything that you feel was outstanding?
My nurse Nicole [ ] was beyond amazing. Helpful, knowledgeable, and overall fantastic. Julie from CT scan was extremely rude, degrading, and made me cry for something out of my control.
What could have been done to improve your experience?
Teach Julie from CT scan people skills and to be respectful to patients.
Jul 15, 2025
Was there anything that you feel was outstanding?
Everyone who cared for me was excellent. Eric, Piper, Hope, Mallory, and the wonderful, kind Dr. Bracken.
Jul 2, 2025
Was there anything that you feel was outstanding?
Wait time leaves lots to be Desired!!!!!!!!!!!!!!
What could have been done to improve your experience?
Needs a manager.
Jun 30, 2025
Was there anything that you feel was outstanding?
My nurse was kind and compassionate. He took time to explain everything and keep my family and I updated. The provider we had was rude and yelled at me in the hallway. Thankfully I had a good nurse.
Jun 30, 2025
Was there anything that you feel was outstanding?
Matt the nurses checked us in was fast, funny and got us in and out super quick. Results were fast and the PA Brooke was great. Thank you for the great care.
What could have been done to improve your experience?
Everything was great.
Jun 24, 2025
Was there anything that you feel was outstanding?
Excellent service. Janae and doctors were excellent. I’ve never had a faster ER visit for my hip dislocation
What could have been done to improve your experience?
Nothing it was perfect
Jun 22, 2025
What could have been done to improve your experience?
Not make me wait in lobby for 10 hours
Jun 19, 2025
Was there anything that you feel was outstanding?
Nurse was fantastic!
Jun 15, 2025
Was there anything that you feel was outstanding?
Quick compassionate care
Jun 14, 2025
Was there anything that you feel was outstanding?
Very fast
Jun 14, 2025
Was there anything that you feel was outstanding?
Angela is an amazing nurse
Jun 14, 2025
Was there anything that you feel was outstanding?
The nurse was very forthright and professional
Jun 14, 2025
What could have been done to improve your experience?
Been able to do more tests to see what was going on so we had some kind of answers
Jun 14, 2025
Was there anything that you feel was outstanding?
The care was great