Emergency Department: MyMichigan Medical Center Alpena
MyMichigan Medical Center Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.5 out of 5
2,547 verified ratings
2,547 Ratings, 330 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 16, 2025
Was there anything that you feel was outstanding?
Kim, Courtney, and Dr. Whitford were great!
Jul 15, 2025
Was there anything that you feel was outstanding?
My nurse Nicole [ ] was beyond amazing. Helpful, knowledgeable, and overall fantastic. Julie from CT scan was extremely rude, degrading, and made me cry for something out of my control.
What could have been done to improve your experience?
Teach Julie from CT scan people skills and to be respectful to patients.
Jul 15, 2025
Was there anything that you feel was outstanding?
Everyone who cared for me was excellent. Eric, Piper, Hope, Mallory, and the wonderful, kind Dr. Bracken.
Jul 2, 2025
Was there anything that you feel was outstanding?
Wait time leaves lots to be Desired!!!!!!!!!!!!!!
What could have been done to improve your experience?
Needs a manager.
Jun 30, 2025
Was there anything that you feel was outstanding?
My nurse was kind and compassionate. He took time to explain everything and keep my family and I updated. The provider we had was rude and yelled at me in the hallway. Thankfully I had a good nurse.
Jun 30, 2025
Was there anything that you feel was outstanding?
Matt the nurses checked us in was fast, funny and got us in and out super quick. Results were fast and the PA Brooke was great. Thank you for the great care.
What could have been done to improve your experience?
Everything was great.
Jun 24, 2025
Was there anything that you feel was outstanding?
Excellent service. Janae and doctors were excellent. I’ve never had a faster ER visit for my hip dislocation
What could have been done to improve your experience?
Nothing it was perfect
Jun 22, 2025
What could have been done to improve your experience?
Not make me wait in lobby for 10 hours
Jun 19, 2025
Was there anything that you feel was outstanding?
Nurse was fantastic!
Jun 15, 2025
Was there anything that you feel was outstanding?
Quick compassionate care
Jun 14, 2025
Was there anything that you feel was outstanding?
Very fast
Jun 14, 2025
Was there anything that you feel was outstanding?
Angela is an amazing nurse
Jun 14, 2025
Was there anything that you feel was outstanding?
The nurse was very forthright and professional
Jun 14, 2025
What could have been done to improve your experience?
Been able to do more tests to see what was going on so we had some kind of answers
Jun 14, 2025
Was there anything that you feel was outstanding?
The care was great
Jun 11, 2025
Was there anything that you feel was outstanding?
Dr.Brown- great care, fast and easy
Jun 11, 2025
Was there anything that you feel was outstanding?
Jeffrey Kwiatkowski was amazing. He acknowledged my pain and was very understanding about my situation.
What could have been done to improve your experience?
I had to use the results pending room due to the number of patients. That is understandable. But with my hip pain, I would have been more comfortable in a bed instead of a chair.
Jun 11, 2025
Was there anything that you feel was outstanding?
The Nurse was very caring and kind. She helped with my needs and kept me occupied while I was dealing with pain which helped a lot. She was very good.
Jun 11, 2025
Was there anything that you feel was outstanding?
Tony Pratt was very attentive and was on top of my care
What could have been done to improve your experience?
Nothing. I had a good experience
Jun 11, 2025
Was there anything that you feel was outstanding?
Did a great job
What could have been done to improve your experience?
More heat
Jun 10, 2025
Was there anything that you feel was outstanding?
Doctors and nurses so very caring and professional. Great personal attention. Thank you much
Jun 8, 2025
Was there anything that you feel was outstanding?
The staff was given great care today
Jun 7, 2025
Was there anything that you feel was outstanding?
We received excellent care all around.
What could have been done to improve your experience?
Wait time if we had to say something.
Jun 6, 2025
Was there anything that you feel was outstanding?
All the staph was excellent
Jun 5, 2025
Was there anything that you feel was outstanding?
Courtney was very caring and understanding. She explained things well and answered all my questions.
Jun 5, 2025
Was there anything that you feel was outstanding?
The time from triage to in room was excellent. Being able to go back to X-ray before being in the room sped the whole process along.
What could have been done to improve your experience?
Everything was excellent
Jun 5, 2025
Was there anything that you feel was outstanding?
Rachel and Courtney were the most throughout nurses I’ve ever had
Jun 4, 2025
Was there anything that you feel was outstanding?
Great doctors
Jun 3, 2025
Was there anything that you feel was outstanding?
The care was phenomenal thank you
Jun 3, 2025
Was there anything that you feel was outstanding?
Very caring and professional
Jun 3, 2025
Was there anything that you feel was outstanding?
Kathy [ ]
Jun 2, 2025
Was there anything that you feel was outstanding?
Fast efficient
Jun 2, 2025
Was there anything that you feel was outstanding?
Timeliness and staff
May 30, 2025
What could have been done to improve your experience?
I was talked out of using my usual pharmacy and now I have to drive 60 miles for medicine.
May 30, 2025
Was there anything that you feel was outstanding?
Everything transpired very smoothly.
May 29, 2025
Was there anything that you feel was outstanding?
Brian [ ]
May 29, 2025
Was there anything that you feel was outstanding?
Staff was very nice and caring
May 29, 2025
Was there anything that you feel was outstanding?
Nursing care
May 29, 2025
What could have been done to improve your experience?
In a fib when registering - would have been nice to have gotten back and started testing before plugging all insurance/health history due to potential severity of a fib
May 29, 2025
Was there anything that you feel was outstanding?
My results
What could have been done to improve your experience?
Better communication between nurses and phlebotomists
May 29, 2025
Was there anything that you feel was outstanding?
The overall care was great and quick as they could be
May 29, 2025
Was there anything that you feel was outstanding?
The whole experience was very good ,doctors and nurses were very attentive,
May 28, 2025
Was there anything that you feel was outstanding?
Personalized nurse care was very much appreciated.
What could have been done to improve your experience?
Not sure
May 28, 2025
Was there anything that you feel was outstanding?
Tony healed me
May 27, 2025
Was there anything that you feel was outstanding?
Understanding and talking with primary Dr
May 26, 2025
Was there anything that you feel was outstanding?
Kim, my nurse, was great!
May 25, 2025
Was there anything that you feel was outstanding?
The people
What could have been done to improve your experience?
Everything was great
May 24, 2025
What could have been done to improve your experience?
Room was way to cold
May 19, 2025
What could have been done to improve your experience?
The wait time and there was blood on the floor in the restroom
May 19, 2025
Was there anything that you feel was outstanding?
Thank you Matt for always taking good care of me and my family. Thanks for always double checking on us and getting the answers we need!
What could have been done to improve your experience?
Overall great care
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