Emergency Department: MyMichigan Medical Center Midland
MyMichigan Medical Center Midland
4005 Orchard Drive
Midland, MI 48670 Directions
4.6 out of 5
4,384 verified ratings
4,384 Ratings, 1,612 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient sentiment is highly positive: staff across the Emergency Department are repeatedly praised for professionalism, compassion, and excellent bedside manner. Common strengths include attentive nurses, knowledgeable doctors, quick/efficient care, clear communication, and compassionate treatment of children. A few isolated negative notes mention an impersonal fast-track experience and one cleanliness concern. UTI relief and IV/triage/phlebotomy procedures are mentioned positively. The team-based coordination and prompt diagnostics stand out as consistent strengths.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 25, 2026
Was there anything that you feel was outstanding?
All of it
What could have been done to improve your experience?
All was good and I was fast
Feb 24, 2026
Was there anything that you feel was outstanding?
Kind Dr NS NURSES DR MEEK WAS WONDERFUL SUPER FAST
Feb 24, 2026
What could have been done to improve your experience?
Have better bathrooms. There are nooks for coats or bags. Noe shelves for urin test.could be kept a lot cleaner and more often.
Feb 24, 2026
Was there anything that you feel was outstanding?
They did a great job answering any questions I had and helping me through my visit very professionally
What could have been done to improve your experience?
Nothing to me
Feb 24, 2026
Was there anything that you feel was outstanding?
Very nice people
What could have been done to improve your experience?
All good
Feb 23, 2026
What could have been done to improve your experience?
A little quicker
Feb 22, 2026
Was there anything that you feel was outstanding?
Process moved quickly and efficiently.
Feb 22, 2026
Was there anything that you feel was outstanding?
Excellent care provided. Student nurse was fabulous. Nurse teaching student nurse was very good with the student. Was good to see that interaction.
Feb 22, 2026
Was there anything that you feel was outstanding?
Dr. Newman was very calm, kind, and explained the meds he prescribed and listened to us, regarding previous and current treatment my husband is receiving.
What could have been done to improve your experience?
Not anything.
Feb 22, 2026
Was there anything that you feel was outstanding?
Great job of working with Down syndrome patient
Feb 22, 2026
Was there anything that you feel was outstanding?
Great care and caring
Feb 21, 2026
Was there anything that you feel was outstanding?
Dr Newman bedside manor and communication was excellent.
Feb 21, 2026
Was there anything that you feel was outstanding?
My nurse, Mason [ ], was very understanding of my concerns. He definitely made me feel like I wasn’t overreacting and gave me some helpful information (a local ultrasound place his family used).
Feb 21, 2026
Was there anything that you feel was outstanding?
Nothing really. Mason and Becca were very gentle with [NAME].
What could have been done to improve your experience?
More privacy.
Feb 21, 2026
Was there anything that you feel was outstanding?
There was a woman next to me screaming about medications and how the doctors are gonna hear about this she was borderline violent and I felt uneasy.
What could have been done to improve your experience?
Remove the irate crazy woman and not take 3 hours to test my blood
Feb 20, 2026
Was there anything that you feel was outstanding?
Er doc was amazing
What could have been done to improve your experience?
I had food lodged in my throat and was told it was not urgent. I waited over 3 hours 30 minutes to be seen by. Dr.
Feb 20, 2026
Was there anything that you feel was outstanding?
I understand that there are higher priority illnesses and or issues, as well as low staff but that 5 hour wait for a 45min visit was ridiculous.
Feb 20, 2026
Was there anything that you feel was outstanding?
Care received was good
Feb 20, 2026
Was there anything that you feel was outstanding?
All staff was extremely friendly and nice, which I appreciated since this was first trip to the ER
What could have been done to improve your experience?
A little slow, but not bad
Feb 19, 2026
Was there anything that you feel was outstanding?
Everyone is calm and professional
Feb 19, 2026
Was there anything that you feel was outstanding?
Everyone was extremely good at their job and took the best care of me that I have ever gotten at any emergency room that I have ever visited. Midland hospital is the best in all of Michigan.
What could have been done to improve your experience?
There is not a single thing that I have seen that could be improved on.
Feb 19, 2026
Was there anything that you feel was outstanding?
Alexis listened. Thank you
Feb 18, 2026
Was there anything that you feel was outstanding?
Everybody I encountered was wonderful
Feb 18, 2026
Was there anything that you feel was outstanding?
All around great. My nurse and PA were the best I’ve had in the emergency room
Feb 18, 2026
Was there anything that you feel was outstanding?
The smiles, care, and patience of everyone.
Feb 18, 2026
Was there anything that you feel was outstanding?
Tom the nurse was amazing
What could have been done to improve your experience?
More nurses so there is no waiting
Feb 18, 2026
Was there anything that you feel was outstanding?
Nurses are very good everyone was very nice and friendly
Feb 16, 2026
Was there anything that you feel was outstanding?
Over all quality of carer was amazing and very respectable
What could have been done to improve your experience?
Nothing it was wonderfull
Feb 16, 2026
What could have been done to improve your experience?
Separate rooms from other patients. Also a chair to sit on
Feb 16, 2026
Was there anything that you feel was outstanding?
Dr Coffey and Paige are wonderful caregivers and provided me with prompt and respectful treatment
What could have been done to improve your experience?
It would have been nice for the nurses to have a more private desk area because they were clearly trying to focus on their work and couldn’t due to exposure and constant interruption
Feb 15, 2026
Was there anything that you feel was outstanding?
I’ve had care all around the world. This care here is exceptional!
Feb 15, 2026
Was there anything that you feel was outstanding?
Entire medical team did an amazing job. Very attentive and caring.
Feb 15, 2026
Was there anything that you feel was outstanding?
The care!
Feb 15, 2026
Was there anything that you feel was outstanding?
Everyone was nice an very understanding
What could have been done to improve your experience?
Everything was great
Feb 15, 2026
Was there anything that you feel was outstanding?
Th doctor and nurse were very friendly and their calm demeanor helped us feel calm.
What could have been done to improve your experience?
Nothing. Thank you for the hospital ice waters! It made us happy 😊
Feb 15, 2026
Was there anything that you feel was outstanding?
The care was excellent
Feb 15, 2026
Was there anything that you feel was outstanding?
The doctor and nurses were informative and helpful. They kept us updated and were so understanding and kind.
Feb 15, 2026
Was there anything that you feel was outstanding?
The way they treated and cared for me
Feb 14, 2026
Was there anything that you feel was outstanding?
Enjoyed you care
Feb 14, 2026
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
All good
Feb 14, 2026
Was there anything that you feel was outstanding?
The wait time from start to finish.
Feb 14, 2026
Was there anything that you feel was outstanding?
Everyone was great!
What could have been done to improve your experience?
Offering blankets once parents are settling into rooms/treatment bays.
Feb 13, 2026
Was there anything that you feel was outstanding?
I was taken care of very nicely
Feb 13, 2026
Was there anything that you feel was outstanding?
Every time I need to be seen it’s been a great experience. In and out in 2hrs with all the necessary tests completed. Super impressed!
Feb 13, 2026
Was there anything that you feel was outstanding?
Time seen by the doctor was extremely fast , instant peace of mind when arrived , great team and staff.
Feb 13, 2026
Was there anything that you feel was outstanding?
Both my nurse and Dr. were outstanding. Spent time explaining procedures and even made jokes.
Feb 13, 2026
Was there anything that you feel was outstanding?
Honestly despite the injury it was a great time.
What could have been done to improve your experience?
Time. Stuff broke. Tubes or something. Nothing within control
Feb 12, 2026
Was there anything that you feel was outstanding?
Morning staff were more connected with patients. Saw daytime nurse half dozen times. Never met evening nurse till I hit button after sitting 2hours past when I was told I would be released
Feb 12, 2026
Was there anything that you feel was outstanding?
Dr Rolle was excellent quick and responsive and great bed side manner overall great care from Dr Rolle
What could have been done to improve your experience?
Overall a good timely response
Feb 12, 2026
Was there anything that you feel was outstanding?
Made me feel better right away from my uti
What could have been done to improve your experience?
It went well and fast