Emergency Department: MyMichigan Medical Center Midland

MyMichigan Medical Center Midland

4005 Orchard Drive

Midland, MI 48670 Directions

(989) 839-3100

www.mymichigan.org

4.6 out of 5

4,160 verified ratings

4,160 Ratings, 649 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 14, 2025
Was there anything that you feel was outstanding?
Greatly appreciate the willingness to to listen to my concerns. Thanks so much.
What could have been done to improve your experience?
My only complaint is how cold it is in er.

May 14, 2025
Was there anything that you feel was outstanding?
They were quick to get my child back into a room and seen by the Doctor quick.

May 14, 2025
Was there anything that you feel was outstanding?
Physician interaction

May 14, 2025
Was there anything that you feel was outstanding?
The explanation of what was going on. As an [age] year old I understand clearly the big words he was using because of his good communication and explanation skills. Same goes for my nurse she did a wonderful job watching me cry and not make me feel like a baby.
What could have been done to improve your experience?
Idk if I’m being honest. I know it’s hard to run an emergency room

May 14, 2025
Was there anything that you feel was outstanding?
The nurses were great on keeping me comfortable

May 14, 2025
Was there anything that you feel was outstanding?
Everyone one as great 👍
What could have been done to improve your experience?
Nothing that I can think of

May 13, 2025
Was there anything that you feel was outstanding?
My doctor and nurses where very educational and careing

May 13, 2025
Was there anything that you feel was outstanding?
Great team, the ER was very busy but that did not effect the level of care.

May 13, 2025
Was there anything that you feel was outstanding?
All was great
What could have been done to improve your experience?
Not much

May 13, 2025
Was there anything that you feel was outstanding?
Long wait. Disruptive people in lobby Nurses are supper nice here over anywhere else!
What could have been done to improve your experience?
Nothing being busy isn’t in your control

May 13, 2025
Was there anything that you feel was outstanding?
Everyone took good care of me
What could have been done to improve your experience?
Nothing everything was great

May 13, 2025
What could have been done to improve your experience?
Was not given a call light or the bed positioned or lights dimmed while in the room, which was approximately 4 hours

May 12, 2025
Was there anything that you feel was outstanding?
Response time was great, as was the care provided by all staff,
What could have been done to improve your experience?
Nothing. Best experience in ER so far,,

May 12, 2025
Was there anything that you feel was outstanding?
Andrew from the surgery department was tremendous with my [age] yo son. He explained things at his level and made him feel very comfortable.
What could have been done to improve your experience?
Everything was great. I wish the test results could be processed faster but we understand.

May 12, 2025
Was there anything that you feel was outstanding?
I am impressed with how this place has advanced over the years good job
What could have been done to improve your experience?
Nothing I can think of thank you

May 12, 2025
Was there anything that you feel was outstanding?
Very nice staff. Treated us like family. Great care. Thank you,
What could have been done to improve your experience?
Nothing. Nurses, Doctor & X-ray tech were awesome,

May 12, 2025
Was there anything that you feel was outstanding?
Everything

May 12, 2025
Was there anything that you feel was outstanding?
They were so nice and understanding
What could have been done to improve your experience?
They were amazing

May 12, 2025
Was there anything that you feel was outstanding?
Kristen
What could have been done to improve your experience?
Everything was really good

May 12, 2025
Was there anything that you feel was outstanding?
Overall a good visit, the time length is understandable but tough
What could have been done to improve your experience?
Room Service, I was starving

May 12, 2025
Was there anything that you feel was outstanding?
Everyone was very attentive to my concerns.

May 12, 2025
Was there anything that you feel was outstanding?
Overall service was good
What could have been done to improve your experience?
Just waiting outside too long and had to inform them more time

May 11, 2025
Was there anything that you feel was outstanding?
Both the nurse and Dr. where amazing and listened to all of my concerns.

May 11, 2025
Was there anything that you feel was outstanding?
Dr. Newman was excellent. The nurses and care staff were very attentive to my daughters care.

May 11, 2025
Was there anything that you feel was outstanding?
Very fast

May 11, 2025
Was there anything that you feel was outstanding?
Quick response, seemed thorough to the layman’s eye

May 11, 2025
Was there anything that you feel was outstanding?
All of the staff were wonderful especially the nurse practitioner and triage lady

May 11, 2025
Was there anything that you feel was outstanding?
Comforting staff. Helpful and caring. Everything went well

May 11, 2025
What could have been done to improve your experience?
The beeping could stop sooner besides that was legit

May 11, 2025
Was there anything that you feel was outstanding?
Everyone was extremely kind and helpful.

May 11, 2025
Was there anything that you feel was outstanding?
The doctor was amazing, caring, and sweet.

May 10, 2025
Was there anything that you feel was outstanding?
Our nurse was phenomenal. Doctor was great also. We’ve been here a few times in the past few months and the team helping us today was by far the best we’ve had in a while.

May 10, 2025
Was there anything that you feel was outstanding?
The response time was amazing they got him in immediately which made me as a parent feel very good and they had a doctor in the room in less then 5 minutes

May 10, 2025
Was there anything that you feel was outstanding?
The entire experience especially the speed of service and excellent care by all staff.
What could have been done to improve your experience?
Absolutely nothing. Entire experience was fantastic

May 10, 2025
What could have been done to improve your experience?
Nothing all was excellent

May 10, 2025
Was there anything that you feel was outstanding?
Thank you so much for the wonderful care!

May 10, 2025
Was there anything that you feel was outstanding?
The nurses and the doctor did a great job

May 10, 2025
Was there anything that you feel was outstanding?
Everything was efficent

May 10, 2025
Was there anything that you feel was outstanding?
The nurse Neil was awesome and very caring he took the time to explain
What could have been done to improve your experience?
Nothing different

May 10, 2025
Was there anything that you feel was outstanding?
My nurse Libby was so kind and made me feel heard. Dr. Newman was attentive and fast at getting me results. He took the time to tell me he was here all weekend if I needed anything else, along with referrals for specialists. Wonderful experience all around while dealing with kidney stones. Thank you all

May 10, 2025
Was there anything that you feel was outstanding?
The doctor was very understanding and she did not make me feel silly when my pain ended up being something small.
What could have been done to improve your experience?
Nothing, everything went very smoothly.

May 9, 2025
Was there anything that you feel was outstanding?
Staff was excellent. Very nice
What could have been done to improve your experience?
Nothing. Good experience

May 9, 2025
Was there anything that you feel was outstanding?
Neil was very kind.
What could have been done to improve your experience?
Less wait times in ER

May 9, 2025
Was there anything that you feel was outstanding?
The doctor was really great

May 9, 2025
Was there anything that you feel was outstanding?
Dr Trump was very efficient in his work and personable in conversation.

May 8, 2025
Was there anything that you feel was outstanding?
I was seen faster than I thought I would be and the nurse thought quickly to perform the ekg before getting me settled in.

May 8, 2025
Was there anything that you feel was outstanding?
The emt and nurse was so nice and caring
What could have been done to improve your experience?
It was good

May 8, 2025
Was there anything that you feel was outstanding?
Both my doctor and nurse were extremely kind and communicative.

May 8, 2025
Was there anything that you feel was outstanding?
Dr.

May 8, 2025
Was there anything that you feel was outstanding?
The young man that but in my I V was amazing.Thak Yo,,,
What could have been done to improve your experience?
MY not having to be in the E R. Thank You,,,