Emergency Department: MyMichigan Medical Center Midland

MyMichigan Medical Center Midland

4005 Orchard Drive

Midland, MI 48670 Directions

(989) 839-3100

www.mymichigan.org

4.6 out of 5

4,063 verified ratings

4,063 Ratings, 1584 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 3, 2025
Was there anything that you feel was outstanding?
Care was great and explained everything

Sep 3, 2025
Was there anything that you feel was outstanding?
Long wait for initial intake… almost 3 hrs for stitches

Sep 3, 2025
Was there anything that you feel was outstanding?
The triage nurse Jess was patient, kind and attentive. The PA (very kind with long dark hair) was very professional and explained things well.

Sep 3, 2025
Was there anything that you feel was outstanding?
Dr and nurses care Registration process was completed and was taken right after
What could have been done to improve your experience?
Got in at [time] am and are still here [time] pm Too long

Sep 3, 2025
Was there anything that you feel was outstanding?
All my care was excellent

Sep 3, 2025
Was there anything that you feel was outstanding?
I didn’t get everyone’s name but all of them had personality and a sense of humor. No one likes going to the ER but when they do the experience should be just like mine. Would come again for sure.
What could have been done to improve your experience?
Explain my wait times.

Sep 3, 2025
Was there anything that you feel was outstanding?
Sarah,PA explained everything very clearly w a smile. Our nurses were also great

Sep 3, 2025
Was there anything that you feel was outstanding?
The nurse and doctor were great.
What could have been done to improve your experience?
The wait was quite long.

Sep 2, 2025
Was there anything that you feel was outstanding?
Everyone was caring and understanding

Sep 2, 2025
Was there anything that you feel was outstanding?
Everyone

Sep 2, 2025
Was there anything that you feel was outstanding?
I love you guys so much, you are beautiful!
What could have been done to improve your experience?
There’s no dogs, I like dogs.

Sep 2, 2025
Was there anything that you feel was outstanding?
We got in and out very quickly, which isn’t usually the case.
What could have been done to improve your experience?
Nothing, best experience we have had.

Sep 2, 2025
Was there anything that you feel was outstanding?
Thanks for responding and helping so quickly.

Sep 2, 2025
Was there anything that you feel was outstanding?
They were happy, friendly, and light hearted.
What could have been done to improve your experience?
I think it was great, no notes.

Sep 2, 2025
Was there anything that you feel was outstanding?
The staff was very understanding when I thought this was an emergency. Turns out it wasn’t emergent and I was very relieved.
What could have been done to improve your experience?
Not a thing. Everyone was very kind.

Sep 1, 2025
Was there anything that you feel was outstanding?
Everyone we encountered were very nice. I am pleased with her care

Sep 1, 2025
Was there anything that you feel was outstanding?
The care was wonderful. We appreciate all the staff who helped. We did have to wait about 2.5 hrs for CT results. But that was not staff fault.

Aug 31, 2025
Was there anything that you feel was outstanding?
The doctor and nurse were both through and considerate.
What could have been done to improve your experience?
Have workable equipment.

Aug 31, 2025
Was there anything that you feel was outstanding?
The warm blanket and friendliness.
What could have been done to improve your experience?
A little quicker with IV.

Aug 31, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and compassionate.
What could have been done to improve your experience?
I was in the hallway but I understand that it was busy.

Aug 31, 2025
Was there anything that you feel was outstanding?
The care and support
What could have been done to improve your experience?
Keeping updated about tests and checking in to make sure we know how much longer on results just to help be aware of what’s going on

Aug 31, 2025
Was there anything that you feel was outstanding?
Dr Cannova and our nurse Sarah were absolutely awesome. They worked together to ensure that I was well taken care of and that I understood the diagnosis and treatment. They treated me as if Inwas their most Important patient. What a great team.
What could have been done to improve your experience?
This is the best experience I have ever had.

Aug 31, 2025
Was there anything that you feel was outstanding?
All the smiles from the whole staff
What could have been done to improve your experience?
Read the test results faster

Aug 31, 2025
Was there anything that you feel was outstanding?
People were great!
What could have been done to improve your experience?
Can’t thing of a thing

Aug 30, 2025
Was there anything that you feel was outstanding?
Pleasant,informative,efficientstaff
What could have been done to improve your experience?
Satisfied with care

Aug 30, 2025
Was there anything that you feel was outstanding?
Both the nurse and doctor were very nice and caring

Aug 29, 2025
Was there anything that you feel was outstanding?
I come here cuz the staff listens to us ppl . Thanks again for helping me

Aug 29, 2025
What could have been done to improve your experience?
Nothing everything was fine.

Aug 29, 2025
Was there anything that you feel was outstanding?
Everything

Aug 29, 2025
What could have been done to improve your experience?
Was not Welcomed or spoken to. Completely ignored until a Dr came in. Second time this has happened. Need more communication

Aug 29, 2025
Was there anything that you feel was outstanding?
Everyone took really good care of me!

Aug 28, 2025
Was there anything that you feel was outstanding?
Dr Brown was GREAT.. Explained everything fully

Aug 28, 2025
Was there anything that you feel was outstanding?
Everyone seemed so nice. Nonjudgmental. I’ve been struggling to get my sugar under control. Been stuck in a catch 22 with not being able to make the changes need to. Felt a sigh of relief. I feel like just that in itself makes me want to try harder. Thanks for your care

Aug 28, 2025
Was there anything that you feel was outstanding?
Dr. Brown the best we ever here at my Michigan and nurse Samantha very caring.
What could have been done to improve your experience?
Turn down air conditioning

Aug 27, 2025
Was there anything that you feel was outstanding?
The doctor did a fantastic job explained Diogenes very well
What could have been done to improve your experience?
More rooms

Aug 27, 2025
Was there anything that you feel was outstanding?
The care

Aug 27, 2025
Was there anything that you feel was outstanding?
Everything, thank you all so much for helping my baby!

Aug 26, 2025
Was there anything that you feel was outstanding?
Everything

Aug 26, 2025
Was there anything that you feel was outstanding?
The teamwork of the night shift, I work night shift also and teamwork is a must.
What could have been done to improve your experience?
Everything was perfect

Aug 26, 2025
Was there anything that you feel was outstanding?
Everything was wonderful

Aug 26, 2025
Was there anything that you feel was outstanding?
Just really Caring about the pain I was having and helping me

Aug 26, 2025
Was there anything that you feel was outstanding?
Everyone was professional and courteous.
What could have been done to improve your experience?
Nothing to note for improvement.

Aug 26, 2025
What could have been done to improve your experience?
Warmer waiting room

Aug 26, 2025
Was there anything that you feel was outstanding?
Our overall experience was outstanding tonight thank you!

Aug 26, 2025
Was there anything that you feel was outstanding?
Nick [ ]. Is an outstanding nurse. Very knowledgeable, professional, caring, and relatable.

Aug 25, 2025
Was there anything that you feel was outstanding?
Overall my care and concern was beyond expectations.
What could have been done to improve your experience?
Not a single thing could be done to make my treatment any better.

Aug 25, 2025
Was there anything that you feel was outstanding?
The effective communication from the doctors and nurses
What could have been done to improve your experience?
Create more patient rooms to quicken wait time

Aug 25, 2025
Was there anything that you feel was outstanding?
All staff

Aug 25, 2025
Was there anything that you feel was outstanding?
The quality of care.
What could have been done to improve your experience?
All was good.

Aug 25, 2025
What could have been done to improve your experience?
More explanation of waiting room