Emergency Department: MyMichigan Medical Center Midland
MyMichigan Medical Center Midland
4005 Orchard Drive
Midland, MI 48670 Directions
4.6 out of 5
4,414 verified ratings
4,414 Ratings, 1,458 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient sentiment is highly positive: staff across the Emergency Department are repeatedly praised for professionalism, compassion, and excellent bedside manner. Common strengths include attentive nurses, knowledgeable doctors, quick/efficient care, clear communication, and compassionate treatment of children. A few isolated negative notes mention an impersonal fast-track experience and one cleanliness concern. UTI relief and IV/triage/phlebotomy procedures are mentioned positively. The team-based coordination and prompt diagnostics stand out as consistent strengths.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
What could have been done to improve your experience?
I was cold and waited forever to flag down someone because my call light wasn’t being responded to
Jun 10, 2026
Was there anything that you feel was outstanding?
David was a wonderful caregiver
Jun 9, 2026
Was there anything that you feel was outstanding?
The amount of wait time between things is crazy and there is absolutely no privacy and feel embarrassed talking in front of people
What could have been done to improve your experience?
Quicker response times between departments
Jun 9, 2026
Was there anything that you feel was outstanding?
Dr and nurse were fantastic.
What could have been done to improve your experience?
Nothing really.
Jun 9, 2026
What could have been done to improve your experience?
Food
Jun 8, 2026
Was there anything that you feel was outstanding?
Leslie RN is so sweet and kind, she was like that with every patient.
Jun 7, 2026
Was there anything that you feel was outstanding?
The nurse was amazing at helping me with my daughter who was not enjoying the wait time. Very kind and understanding.
What could have been done to improve your experience?
The ultrasound tech never showed up for work apparently so we waited three hours to get an ultrasound done
Jun 7, 2026
Was there anything that you feel was outstanding?
Libby the nurse and Dr. Merck the ER doctor were super, caring. The over all staff was super.
Jun 7, 2026
Was there anything that you feel was outstanding?
My nurse was so kind and understanding.
What could have been done to improve your experience?
Waiting times
Jun 3, 2026
What could have been done to improve your experience?
Less wait time
Jun 3, 2026
Was there anything that you feel was outstanding?
My nurse Sam
What could have been done to improve your experience?
Not so long in the waiting room
Jun 3, 2026
Was there anything that you feel was outstanding?
The paramedics were very caring and considerate
Jun 3, 2026
Was there anything that you feel was outstanding?
Nurses were very courteous and nice.
What could have been done to improve your experience?
Seems like I was in waiting room a long time.
Jun 2, 2026
Was there anything that you feel was outstanding?
They got me the exact care that I needed and I am thankful.
Jun 2, 2026
Was there anything that you feel was outstanding?
Communication of what tests were being done and why.
Jun 2, 2026
Was there anything that you feel was outstanding?
Dr Morin and staff were excellent
May 31, 2026
Was there anything that you feel was outstanding?
The nurse was fantastic
May 29, 2026
What could have been done to improve your experience?
Time seemed too long of wait
May 29, 2026
Was there anything that you feel was outstanding?
Tami [ ]
May 28, 2026
Was there anything that you feel was outstanding?
Very amazing staff
What could have been done to improve your experience?
Nothing staff already amazing
May 28, 2026
Was there anything that you feel was outstanding?
All of the staff were very kind and attentive. They made the experience less scary and as good as it could be.
May 27, 2026
Was there anything that you feel was outstanding?
Lots of people here but they kept thing moving and kept me current as things went forward. Extremely helpful with a lot of chaos!
May 27, 2026
Was there anything that you feel was outstanding?
The tech wasn’t very helpful. After my walk down the hall with a Walker she left me. Didn’t help me get back in bed and cover me. I’m elderly and need assistance
May 27, 2026
Was there anything that you feel was outstanding?
David [ ]
May 27, 2026
Was there anything that you feel was outstanding?
They were quick and made me feel very comfortable that they were doing everything they could to take care of my daughter!
May 27, 2026
Was there anything that you feel was outstanding?
Every single person that I had contact with was very nice. Thank you so very much, [NAME]
May 27, 2026
Was there anything that you feel was outstanding?
Was very Impressed with the quickness of the testing and understanding of the people here at mid Michigan the PA was very very nice and understanding as well.
May 27, 2026
Was there anything that you feel was outstanding?
The nursing staff and the lab
What could have been done to improve your experience?
Excellent care all around
May 27, 2026
What could have been done to improve your experience?
Lack of patient privacy in rooms with curtains.
May 27, 2026
Was there anything that you feel was outstanding?
The pharmacist was overly understanding of helping with expectations and explaining the medication I was about to receive. My ultrasound technician and her student was very compassionate and calming. Every nurse I encountered was amazing as always.
May 26, 2026
Was there anything that you feel was outstanding?
I felt the respect that my daughter was given during this visit was very good and care was excellent
What could have been done to improve your experience?
I felt the process went smooth and efficient
May 26, 2026
Was there anything that you feel was outstanding?
My nurse was fantastic
May 26, 2026
Was there anything that you feel was outstanding?
I feel everything was outstanding until waiting for results once we already knew they were ready, and then the wait from getting results until getting my IV out and getting discharged.
What could have been done to improve your experience?
Wait times once already told I was ready for discharge.
May 25, 2026
Was there anything that you feel was outstanding?
Very fast to be seen
May 25, 2026
Was there anything that you feel was outstanding?
They did really good taking care of [NAME].they were very nice nurses
May 25, 2026
What could have been done to improve your experience?
Quicker
May 25, 2026
Was there anything that you feel was outstanding?
Staff was amazing
May 25, 2026
Was there anything that you feel was outstanding?
The care that was provided
May 25, 2026
Was there anything that you feel was outstanding?
Helped immediately
May 25, 2026
Was there anything that you feel was outstanding?
Dr trumph was very good
May 25, 2026
Was there anything that you feel was outstanding?
Everything was excellent, outstanding care
May 25, 2026
Was there anything that you feel was outstanding?
My nurse, Cynthia was absolutely amazing. She was so kind and patient with me. She addressed all my concerns and was sympathetic when I was in so much pain.
What could have been done to improve your experience?
Not one thing, Thank You MyMich!
May 25, 2026
What could have been done to improve your experience?
I felt that my caregiver could have put some medication on the laceration site before applying the staples
May 25, 2026
Was there anything that you feel was outstanding?
Nick (RN) and Dr Graham had excellent bedside manner, explained what needed to be done and what to expect of the results of care, gave good follow-up instructions. Took time to answer questions.
What could have been done to improve your experience?
Nothing could have been different to improve on the excellent care provided.
May 23, 2026
Was there anything that you feel was outstanding?
How fast the time was to get a room
May 23, 2026
What could have been done to improve your experience?
Less repeated scans
May 22, 2026
Was there anything that you feel was outstanding?
Great teamwork by everyone. Thank you
What could have been done to improve your experience?
It was excellent. Nothing from me for improvement
May 22, 2026
Was there anything that you feel was outstanding?
Everyone went up and beyond just such amazing care thank you
What could have been done to improve your experience?
Nothing everything was amazing
May 22, 2026
Was there anything that you feel was outstanding?
Everythìng
May 22, 2026
What could have been done to improve your experience?
It was great care