Emergency Department: MyMichigan Medical Center Midland

MyMichigan Medical Center Midland

4005 Orchard Drive

Midland, MI 48670 Directions

(989) 839-3100

www.mymichigan.org

4.6 out of 5

4,177 verified ratings

4,177 Ratings, 1579 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
I’m happy

Sep 24, 2025
What could have been done to improve your experience?
Cleaner room. Bad urine Odor

Sep 24, 2025
Was there anything that you feel was outstanding?
I’ve felt that this was generally a very good visit, though nothing uniquely excellent is coming to mind at the moment.
What could have been done to improve your experience?
Nothing much, really. It was a good visit.

Sep 24, 2025
Was there anything that you feel was outstanding?
The Nurse Briar was awesome.
What could have been done to improve your experience?
Some how less waiting time once in the room, I guess, but honestly, I think it was overall a positive visit.

Sep 24, 2025
Was there anything that you feel was outstanding?
How quick they got me in and out

Sep 24, 2025
Was there anything that you feel was outstanding?
Nothing comes to mind.

Sep 24, 2025
Was there anything that you feel was outstanding?
All outstanding

Sep 23, 2025
Was there anything that you feel was outstanding?
Nurses explained everything very well. Great bedside manner from everyone
What could have been done to improve your experience?
Waited 30 mins to get up to the bathroom. Unplugged on my own, no one came in even then

Sep 23, 2025
Was there anything that you feel was outstanding?
Nurse Michelle and Breyer

Sep 23, 2025
Was there anything that you feel was outstanding?
Everything

Sep 23, 2025
What could have been done to improve your experience?
More staff

Sep 23, 2025
Was there anything that you feel was outstanding?
Everyone was so friendly and help my son’s visit be as easy as possible. Thank you all!

Sep 22, 2025
Was there anything that you feel was outstanding?
Great services fast to get pain reduced

Sep 22, 2025
Was there anything that you feel was outstanding?
Leslie RN that assessed me was phenomenal, made me feel calm, comfortable and safe. For being my first serious car accident she made me feel like my concerns mattered. The Doctor I perceived as less welcoming. Mostly because it felt as if I was just another person to mark off the checklist. He maybe spent 180 seconds in the room with me. I understand the hospital had 3 other traumas however I was aware of those traumas and that one of patients was also another employee from the hospital. I would suggest more privacy and attentiveness to HIPAA.
What could have been done to improve your experience?
Have some of the medical professionals not be so aggressive. The first nurse was very assertive. Maybe be less intense. The nurse was very stern and unfriendly with spouse.

Sep 22, 2025
Was there anything that you feel was outstanding?
Great nurse😊 doctor super fast and caring 😊

Sep 22, 2025
Was there anything that you feel was outstanding?
I was sent to the ER after having an ultrasound and the ER Dr said I had a small clot in a superficial vain so there is no reason for me to be at the ER. I hope I won’t have to pay out of pocket for this visit.
What could have been done to improve your experience?
Everything

Sep 22, 2025
Was there anything that you feel was outstanding?
Provided great care and information quickly
What could have been done to improve your experience?
Not much

Sep 21, 2025
Was there anything that you feel was outstanding?
Excellent communication and attention to patient needs. From the registration, nurses, and doctors, we felt seen, heard and respected. Quality of care from all members of staff was top notch!

Sep 21, 2025
Was there anything that you feel was outstanding?
Very good care ,
What could have been done to improve your experience?
Less wait time,

Sep 20, 2025
Was there anything that you feel was outstanding?
Medical student Tal did amazing job active listening and actually care of what I was saying to report back to the doctor. Thank you!
What could have been done to improve your experience?
Nothing everything was great

Sep 20, 2025
Was there anything that you feel was outstanding?
Overall process from start to finish was top-tier. Timeliness was outstanding

Sep 19, 2025
Was there anything that you feel was outstanding?
Everyone did an outstanding job

Sep 19, 2025
Was there anything that you feel was outstanding?
All were nice and understanding to my mothers concerns.

Sep 19, 2025
Was there anything that you feel was outstanding?
Time and attendance by everyone was very good.

Sep 19, 2025
Was there anything that you feel was outstanding?
The staff and doctor are amazing in their attention to care.
What could have been done to improve your experience?
Lil artwork 😊 in the room

Sep 19, 2025
Was there anything that you feel was outstanding?
All the staff was great.
What could have been done to improve your experience?
It was fine the way it was

Sep 19, 2025
Was there anything that you feel was outstanding?
Everyone is beyond nice and understanding 😀

Sep 19, 2025
Was there anything that you feel was outstanding?
We were very impressed with our visit to the ER today
What could have been done to improve your experience?
No improvement needed

Sep 19, 2025
Was there anything that you feel was outstanding?
They all very nice

Sep 19, 2025
Was there anything that you feel was outstanding?
The whole process and kindness of doctors
What could have been done to improve your experience?
I felt it could not have went better

Sep 19, 2025
Was there anything that you feel was outstanding?
Outstanding care and concern. Very informed and helpful nurses and doctors with true compassion for their job! Thank you for the wonderful care.

Sep 18, 2025
Was there anything that you feel was outstanding?
The staff were phenomenal & it was a very quick visit!
What could have been done to improve your experience?
Not a thing.

Sep 18, 2025
Was there anything that you feel was outstanding?
Friendly care

Sep 18, 2025
Was there anything that you feel was outstanding?
My nurse Ashton was super friendly and did a great job! The PA Adara provided the best care I have had at this ER!

Sep 18, 2025
Was there anything that you feel was outstanding?
Nothing exceptional
What could have been done to improve your experience?
Been in a room instead of the hallway but I know it was very busy

Sep 18, 2025
Was there anything that you feel was outstanding?
All staff was helpful and friendly even with construction in progress
What could have been done to improve your experience?
Less waiting time

Sep 18, 2025
What could have been done to improve your experience?
Waiting area was too cold

Sep 18, 2025
What could have been done to improve your experience?
Turn the heat on in the room. It was way too cold.

Sep 17, 2025
Was there anything that you feel was outstanding?
Very personal. Common ground. Fast and efficient
What could have been done to improve your experience?
Nothing. 10/10 recommend

Sep 17, 2025
Was there anything that you feel was outstanding?
The er was so busy but staff remained calm and were very professional and kind. Thank you for your service
What could have been done to improve your experience?
Nothing. Maybe help for staff if they needed breaks

Sep 17, 2025
Was there anything that you feel was outstanding?
The Dr was amazing. Gentle kind and great bedside manner. Least painful stitches I have ever had

Sep 17, 2025
Was there anything that you feel was outstanding?
The nurses were very kind and helpful, especially making sure our daughter had something to eat and drink.

Sep 17, 2025
Was there anything that you feel was outstanding?
Dr was amazing
What could have been done to improve your experience?
Need to make sure patients have privacy because where we were everyone can see and hear everyone’s else treatments issues

Sep 16, 2025
Was there anything that you feel was outstanding?
Friendly staff
What could have been done to improve your experience?
Nothing, you guys are doing great

Sep 16, 2025
Was there anything that you feel was outstanding?
The people were truly interested in you. Ms sarah was exceptional.
What could have been done to improve your experience?
Definitely more staff.

Sep 16, 2025
Was there anything that you feel was outstanding?
My nurse , Annelisa, was phenomenal! She was on top of things, very knowledgeable and sooooo nice!

Sep 14, 2025
Was there anything that you feel was outstanding?
Staff was incredible and wonderful with kids after having a traumatic experience. We are very grateful

Sep 14, 2025
Was there anything that you feel was outstanding?
Very good care

Sep 14, 2025
Was there anything that you feel was outstanding?
The doctor was very pleasant and communicated my medical issues clearly.
What could have been done to improve your experience?
Turn up the heat…….Lol

Sep 14, 2025
Was there anything that you feel was outstanding?
Dr. Coffey was extremely helpful. Listened to what I had to say and involved me with my care options.
What could have been done to improve your experience?
Shortened wait time