Emergency Department: MyMichigan Health Park Bay
MyMichigan Health Park Bay
3051 Kiesel Road
Bay City, MI 48706 Directions
4.9 out of 5
288 verified ratings
288 Ratings, 91 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently excellent, compassionate emergency care at MyMichigan Health Park Bay: patients praise prompt, efficient treatment, clear explanations, and attentive bedside manner from nurses, PAs and doctors. Facility cleanliness and professionalism are repeatedly highlighted. Many mention quick diagnostics (X-rays, blood work) and effective treatment for injuries and acute issues; several parents commend pediatric care. Overall sentiment is highly positive with frequent recommendations and loyalty to this ER over others.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 12, 2025
Was there anything that you feel was outstanding?
Julie rn was amazing thank you everyone for everything
May 12, 2025
Was there anything that you feel was outstanding?
Everything was great Melissa was a great nurse and Dr Adana bell
May 12, 2025
Was there anything that you feel was outstanding?
Very clean
May 12, 2025
What could have been done to improve your experience?
All was great
May 11, 2025
Was there anything that you feel was outstanding?
Keep up the good work
May 11, 2025
Was there anything that you feel was outstanding?
Very clean
May 11, 2025
Was there anything that you feel was outstanding?
All the nurses and doctors were fantastic.
May 11, 2025
Was there anything that you feel was outstanding?
Dr samborn was great
May 11, 2025
Was there anything that you feel was outstanding?
Nice place
May 10, 2025
Was there anything that you feel was outstanding?
This a great place
May 10, 2025
Was there anything that you feel was outstanding?
Everything was awesome
May 9, 2025
Was there anything that you feel was outstanding?
Mark the rn was good
May 9, 2025
Was there anything that you feel was outstanding?
Fast service very understanding great bed side manner
May 9, 2025
Was there anything that you feel was outstanding?
My nurse was great
May 9, 2025
Was there anything that you feel was outstanding?
Everything was great and very clean
May 9, 2025
Was there anything that you feel was outstanding?
Awesome job as always
May 8, 2025
Was there anything that you feel was outstanding?
The doctor was excellent with my child. So caring as to what was going on.
May 8, 2025
Was there anything that you feel was outstanding?
Everything.
May 8, 2025
Was there anything that you feel was outstanding?
Rachel was very tentative and thorough to my daughter’s needs. Dr Graham was willing to answer my questions
May 7, 2025
Was there anything that you feel was outstanding?
Took my concerns seriously and had me getting treated within minutes of coming in due to the issues I was having. Staff was great with taking care of me and treating me. Would choose this ER over McLaren any day!
May 7, 2025
Was there anything that you feel was outstanding?
Everyone is very helpful and friendly. Time spent in ER is excellent.
May 7, 2025
Was there anything that you feel was outstanding?
I am very pleased with care I received here . Thank you all for your kimeess I am very happy with the excellent care I was given . Thank you.
May 6, 2025
Was there anything that you feel was outstanding?
Everything
May 6, 2025
Was there anything that you feel was outstanding?
Quick care
May 5, 2025
Was there anything that you feel was outstanding?
Great experience from beginning to end. No wait time. Everything was explained well I will definitely be coming back here IF I NEED TO
May 5, 2025
Was there anything that you feel was outstanding?
Melissa and Jenni were very professional
May 3, 2025
Was there anything that you feel was outstanding?
Your whole team is outstanding. Main reason I come here. I recommend you to everyone. Best facility anywhere
May 1, 2025
Was there anything that you feel was outstanding?
My nurse was extremely responsive and very kind. I appreciate the level of care provided by the medical professionals who listened and responded to my needs while I was not feeling my best.
May 1, 2025
Was there anything that you feel was outstanding?
My service was fast
Apr 28, 2025
Was there anything that you feel was outstanding?
The best urgent care experience by far. Everyone was professional and efficient :)
Apr 28, 2025
Was there anything that you feel was outstanding?
The speed of service and interest in my concerns is incomparable to anywhere else I’ve ever been. I love it here.
Apr 27, 2025
Was there anything that you feel was outstanding?
Yes my RN John was outstanding and respectful to me and my wife as well s the rest of the team with today’s DR being excellent as well
What could have been done to improve your experience?
Offer patient beverages next time if permitted
Apr 27, 2025
Was there anything that you feel was outstanding?
Dr Schroeder was excellent with my questions and understanding what needed to be done next. John and Elise were great er nurses. Way Togo team!!
Apr 25, 2025
Was there anything that you feel was outstanding?
Very friendly and fast they do all necessary. Great care love it and will b back.
Apr 23, 2025
Was there anything that you feel was outstanding?
RN and Dr were excellent in every way! Thank you
Apr 22, 2025
Was there anything that you feel was outstanding?
The entire staff was compassionate, friendly and yet so professional . Dr Shari was so incredibly kind and talked to me/my mom like she cared! The whole parking lot was full of cars, they were very busy here. You’re lucky to have this staff.
What could have been done to improve your experience?
Not one thing!
Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was great
Apr 22, 2025
Was there anything that you feel was outstanding?
In fast
Apr 22, 2025
Was there anything that you feel was outstanding?
Quick, efficient, caring and felt needs were met.
What could have been done to improve your experience?
Nothing to change
Apr 22, 2025
Was there anything that you feel was outstanding?
Explaining my blood levels
What could have been done to improve your experience?
Nothing, it was perfect
Apr 22, 2025
Was there anything that you feel was outstanding?
Melissa and the Dr were kind and explained everything to me
Apr 21, 2025
Was there anything that you feel was outstanding?
Nurses and docs were great
Apr 21, 2025
Was there anything that you feel was outstanding?
Excellent
Apr 21, 2025
Was there anything that you feel was outstanding?
Excellent care by everyone
Apr 20, 2025
Was there anything that you feel was outstanding?
Chey was a great nurse
Apr 20, 2025
Was there anything that you feel was outstanding?
Thank you all excellent care
Apr 20, 2025
Was there anything that you feel was outstanding?
Brian the PA was great
Apr 20, 2025
Was there anything that you feel was outstanding?
Very fast
Apr 20, 2025
Was there anything that you feel was outstanding?
Super quick
Apr 19, 2025
Was there anything that you feel was outstanding?
Everything was great