Emergency Department: MyMichigan Health Park Bay
MyMichigan Health Park Bay
3051 Kiesel Road
Bay City, MI 48706 Directions
4.8 out of 5
3,145 verified ratings
3,145 Ratings, 1,035 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently excellent, compassionate emergency care at MyMichigan Health Park Bay: patients praise prompt, efficient treatment, clear explanations, and attentive bedside manner from nurses, PAs and doctors. Facility cleanliness and professionalism are repeatedly highlighted. Many mention quick diagnostics (X-rays, blood work) and effective treatment for injuries and acute issues; several parents commend pediatric care. Overall sentiment is highly positive with frequent recommendations and loyalty to this ER over others.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Was there anything that you feel was outstanding?
Everone was super nice
Jun 10, 2026
Was there anything that you feel was outstanding?
My nurse was very friendly and smiled a lot. Made me feel very comfortable.
Jun 10, 2026
What could have been done to improve your experience?
Everything was great
Jun 9, 2026
Was there anything that you feel was outstanding?
Staff were friendly and caring. They listened to my concerns and were helpful and knowledgeable in resolving my issues.
Jun 9, 2026
Was there anything that you feel was outstanding?
Everything was smooth, clean, fast, and the staff was amazing.
What could have been done to improve your experience?
2 chairs in room for helicopter parents ;-)
Jun 9, 2026
Was there anything that you feel was outstanding?
Every time I need an urgent care I visit MyMichigan Health. So quick
Jun 9, 2026
Was there anything that you feel was outstanding?
Time
Jun 8, 2026
Was there anything that you feel was outstanding?
Nurse melissa
Jun 7, 2026
Was there anything that you feel was outstanding?
I never have any issues here.
Jun 7, 2026
Was there anything that you feel was outstanding?
The care I received was great and they seemed to care
Jun 7, 2026
Was there anything that you feel was outstanding?
There has never been anything but praise for MyMichigan Health Park Bay and the staff. Great place great team.
Jun 3, 2026
Was there anything that you feel was outstanding?
The communication and friendliness
Jun 3, 2026
Was there anything that you feel was outstanding?
Felt safe and comfortable as a trans person with every team member
Jun 3, 2026
Was there anything that you feel was outstanding?
Great experience overall
What could have been done to improve your experience?
Nothing.
Jun 3, 2026
Was there anything that you feel was outstanding?
There was very quick, kind service in a timely manner
Jun 3, 2026
Was there anything that you feel was outstanding?
It was good
What could have been done to improve your experience?
All went well
Jun 2, 2026
Was there anything that you feel was outstanding?
My total care
Jun 2, 2026
What could have been done to improve your experience?
Nothing you guys are amazing
Jun 2, 2026
Was there anything that you feel was outstanding?
Dr. Gallagher very kind, thoughtful, and empathetic
What could have been done to improve your experience?
Wait time
Jun 2, 2026
Was there anything that you feel was outstanding?
All good
Jun 1, 2026
Was there anything that you feel was outstanding?
The staff was very friendly and knowledgeable. They were very pleasant at each interaction.
Jun 1, 2026
Was there anything that you feel was outstanding?
The way the nurses were so kind to me and my very inpatient [AGE] yr old
Jun 1, 2026
Was there anything that you feel was outstanding?
The whole experience from beginning to the end was great. Great staff
What could have been done to improve your experience?
Nothing.
Jun 1, 2026
Was there anything that you feel was outstanding?
This facility is so clean staff is kind of Drs listen to you Won’t go anyplace else to seek cars very grateful your located here Be blessed thank you
What could have been done to improve your experience?
Nothing at all
May 31, 2026
Was there anything that you feel was outstanding?
The Nurse and Doctor were very explanatory to my child
May 31, 2026
Was there anything that you feel was outstanding?
The attention to my specific problem , and the teamwork.
May 31, 2026
Was there anything that you feel was outstanding?
Everything was great
May 31, 2026
Was there anything that you feel was outstanding?
Everything
May 30, 2026
Was there anything that you feel was outstanding?
They’re always friendly, welcoming, and informative. Never here longer than necessary
May 30, 2026
Was there anything that you feel was outstanding?
Kindness of the staff was greatly appreciated
May 30, 2026
Was there anything that you feel was outstanding?
Maddie was fantastic, so were John and Shari.Thank you,
What could have been done to improve your experience?
Not a thing,
May 29, 2026
Was there anything that you feel was outstanding?
Took way to long 6 hrs
What could have been done to improve your experience?
Faster services
May 29, 2026
Was there anything that you feel was outstanding?
Very fast even being busy. Very friendly staff.
May 29, 2026
Was there anything that you feel was outstanding?
Staff
May 28, 2026
What could have been done to improve your experience?
Less wait time in waiting room
May 28, 2026
Was there anything that you feel was outstanding?
Wouldn’t go anywhere else!!!! Thank you!
May 28, 2026
Was there anything that you feel was outstanding?
They listened
May 28, 2026
Was there anything that you feel was outstanding?
Staff was very kind and thoughtful
What could have been done to improve your experience?
Wait time but I understand they were busy
May 28, 2026
Was there anything that you feel was outstanding?
Tithe doctor and nurses were amazing, very fast and thorough and very kind
May 28, 2026
Was there anything that you feel was outstanding?
Every person I came in contact with was awesome
May 28, 2026
Was there anything that you feel was outstanding?
Nurse and doctor were great. Security officer was very friendly
What could have been done to improve your experience?
Shorter time spent in the room.
May 28, 2026
Was there anything that you feel was outstanding?
Dr Hoban and nurse Jordan were very professional and answered all of my questions .
May 28, 2026
Was there anything that you feel was outstanding?
Kindness and care
May 28, 2026
Was there anything that you feel was outstanding?
Everything!!!!!!!
What could have been done to improve your experience?
NOTHING!!!!
May 28, 2026
Was there anything that you feel was outstanding?
Jordan was great
May 28, 2026
Was there anything that you feel was outstanding?
Yes, they were very nice. The service was good.
May 28, 2026
Was there anything that you feel was outstanding?
I just wanted to say thank you for the excellent care. The nurses were very nice,patient,quick, and attentive throughout everything. Everyone was respectful and made me feel comfortable and cared for. I truly appreciate all the hard work and kindness shown during this time
May 27, 2026
Was there anything that you feel was outstanding?
Brayden [ ]
What could have been done to improve your experience?
Nun
May 27, 2026
Was there anything that you feel was outstanding?
Everything y’all did a great job thank you
May 27, 2026
Was there anything that you feel was outstanding?
Good service do recommend
What could have been done to improve your experience?
Have more staff so you can move quicker