Emergency Department: MyMichigan Health Park Bay
MyMichigan Health Park Bay
3051 Kiesel Road
Bay City, MI 48706 Directions
4.8 out of 5
3,038 verified ratings
3,038 Ratings, 990 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently excellent, compassionate emergency care at MyMichigan Health Park Bay: patients praise prompt, efficient treatment, clear explanations, and attentive bedside manner from nurses, PAs and doctors. Facility cleanliness and professionalism are repeatedly highlighted. Many mention quick diagnostics (X-rays, blood work) and effective treatment for injuries and acute issues; several parents commend pediatric care. Overall sentiment is highly positive with frequent recommendations and loyalty to this ER over others.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 20, 2026
Was there anything that you feel was outstanding?
Everyone was great
May 20, 2026
Was there anything that you feel was outstanding?
Doctor is very nice and hel ped me a lot
May 20, 2026
Was there anything that you feel was outstanding?
Mark and Eli were great! Very calm and explained everything.
May 20, 2026
Was there anything that you feel was outstanding?
Every person we interacted with was wonderful
May 19, 2026
Was there anything that you feel was outstanding?
Nurse were excellent and physician very compassionate up dated frequently explained all procedures and results/ instructions 5 strars
May 19, 2026
Was there anything that you feel was outstanding?
Everything
May 19, 2026
Was there anything that you feel was outstanding?
Fantastic care and patience with my son.
May 18, 2026
Was there anything that you feel was outstanding?
The speed
What could have been done to improve your experience?
One of the best exp so far
May 18, 2026
What could have been done to improve your experience?
Waiting on test results way toolong
May 18, 2026
Was there anything that you feel was outstanding?
Yes the efficiency of the staff
May 18, 2026
Was there anything that you feel was outstanding?
The treatment of my issues
May 18, 2026
Was there anything that you feel was outstanding?
Sarah rN
May 18, 2026
Was there anything that you feel was outstanding?
Everything
What could have been done to improve your experience?
Nothing it was perf
May 18, 2026
Was there anything that you feel was outstanding?
It was excellent could not for better
What could have been done to improve your experience?
It was great
May 18, 2026
Was there anything that you feel was outstanding?
No always have a good service
May 18, 2026
Was there anything that you feel was outstanding?
The security guard handled a situation that scared me He made sure we felt sag I’m very grateful
May 17, 2026
Was there anything that you feel was outstanding?
Everyone was great friendly and clean
May 17, 2026
Was there anything that you feel was outstanding?
Time seen was great
May 17, 2026
Was there anything that you feel was outstanding?
I am so grateful with the Dr and staff on how they me! They showed how much they care by how l was treated. Thank you!!!!
May 17, 2026
Was there anything that you feel was outstanding?
It was all outstanding
What could have been done to improve your experience?
I can’t think of anything
May 17, 2026
Was there anything that you feel was outstanding?
Excellent staff, really polite, hopefully I don’t see them again but if I had to I’d be in good hands.
May 17, 2026
Was there anything that you feel was outstanding?
Lindsey [ ] was great and understanding,even when I worry about everything!
May 17, 2026
Was there anything that you feel was outstanding?
Excellent explanations and detailed care,
What could have been done to improve your experience?
Super, no improvement needed,
May 17, 2026
Was there anything that you feel was outstanding?
Very long wait time very long 2 hr for X-ray other then that great
What could have been done to improve your experience?
Wait time
May 17, 2026
Was there anything that you feel was outstanding?
The Staff were all outstanding
May 17, 2026
Was there anything that you feel was outstanding?
Everyone was so nice, comforting, and informative. My nurse was amazing at keeping me calm and brining up my mood as I was in some distress. My doctor was very courteous and explained everything to me exceptionally well.
May 16, 2026
Was there anything that you feel was outstanding?
The lady helping me with my cat scan went above and beyond for me to feel comfortable. The nurses and doctor made sure to explain everything to me and made sure I understood.
May 16, 2026
Was there anything that you feel was outstanding?
The whole visit they cared for my son very attentively
May 16, 2026
Was there anything that you feel was outstanding?
Patrick is very knowledgeable and I appreciate his help
What could have been done to improve your experience?
Admissions could be a little more sympathetic
May 13, 2026
Was there anything that you feel was outstanding?
My nurse
What could have been done to improve your experience?
Everthing was good
May 13, 2026
Was there anything that you feel was outstanding?
Thank you
May 13, 2026
What could have been done to improve your experience?
Was perfect
May 13, 2026
Was there anything that you feel was outstanding?
This and last time I was here, I’ve felt like the doctors did a very thorough job of investigating what is going on with me and my symptoms.
May 13, 2026
Was there anything that you feel was outstanding?
The service of the doctors and nurses
May 13, 2026
Was there anything that you feel was outstanding?
Everything
May 13, 2026
What could have been done to improve your experience?
The front desk lady was very rude and only cared about being on her phone
May 13, 2026
Was there anything that you feel was outstanding?
Everyone was kind and truly amazing
What could have been done to improve your experience?
Everything was perfect
May 13, 2026
Was there anything that you feel was outstanding?
Everything was perfect helped when needed help was always there
What could have been done to improve your experience?
Nothing perfect
May 12, 2026
Was there anything that you feel was outstanding?
Yes I feel as if I was totally understood and cared for doctors and nurses were outstanding. Felt very comfortable and not judged I am very pleased with my visit tonight… They made sure I understood exactly what was going on. Very pleasant helped me feel comforted and supported. I was Sean and treated in a timely manner fast and very well at they’re jobs I wouldn’t go anywhere else thank you so much
May 12, 2026
Was there anything that you feel was outstanding?
Very nice staff and quick testing.
May 12, 2026
Was there anything that you feel was outstanding?
Very understanding with my autistic child. Listened to my concerns and took necessary steps. I will sleep a little easier tonight. Thank you for your kindness, understanding, and respect
May 12, 2026
Was there anything that you feel was outstanding?
The doctors and nurses were caring and understanding
May 12, 2026
Was there anything that you feel was outstanding?
Everyone was very understanding and did everything to help make me feel comfortable and safe.
May 11, 2026
Was there anything that you feel was outstanding?
Amazing nurses
May 11, 2026
Was there anything that you feel was outstanding?
The staff is awesome. I know it takes time. Just is so frustrating.
What could have been done to improve your experience?
No suggestions
May 11, 2026
Was there anything that you feel was outstanding?
Honestly the whole experience was good.
May 11, 2026
Was there anything that you feel was outstanding?
Our nurse was wonderful. She made sure I was set the complete time
What could have been done to improve your experience?
Waited awhile in room before seeing anyone
May 11, 2026
Was there anything that you feel was outstanding?
Thank you
May 11, 2026
Was there anything that you feel was outstanding?
Care from PA.
May 11, 2026
Was there anything that you feel was outstanding?
Just a good caring staff def will continue to come here thank you