Emergency Department: MyMichigan Health Park Bay

MyMichigan Health Park Bay

3051 Kiesel Road

Bay City, MI 48706 Directions

(989) 778-2900

www.mymichigan.org

4.8 out of 5

1,824 verified ratings

1,824 Ratings, 286 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 12, 2025
Was there anything that you feel was outstanding?
Julie rn was amazing thank you everyone for everything

May 12, 2025
Was there anything that you feel was outstanding?
Everything was great Melissa was a great nurse and Dr Adana bell

May 12, 2025
Was there anything that you feel was outstanding?
Very clean

May 12, 2025
What could have been done to improve your experience?
All was great

May 11, 2025
Was there anything that you feel was outstanding?
Keep up the good work

May 11, 2025
Was there anything that you feel was outstanding?
Very clean

May 11, 2025
Was there anything that you feel was outstanding?
All the nurses and doctors were fantastic.

May 11, 2025
Was there anything that you feel was outstanding?
Dr samborn was great

May 11, 2025
Was there anything that you feel was outstanding?
Nice place

May 10, 2025
Was there anything that you feel was outstanding?
This a great place

May 10, 2025
Was there anything that you feel was outstanding?
Everything was awesome

May 9, 2025
Was there anything that you feel was outstanding?
Mark the rn was good

May 9, 2025
Was there anything that you feel was outstanding?
Fast service very understanding great bed side manner

May 9, 2025
Was there anything that you feel was outstanding?
My nurse was great

May 9, 2025
Was there anything that you feel was outstanding?
Everything was great and very clean

May 9, 2025
Was there anything that you feel was outstanding?
Awesome job as always

May 8, 2025
Was there anything that you feel was outstanding?
The doctor was excellent with my child. So caring as to what was going on.

May 8, 2025
Was there anything that you feel was outstanding?
Everything.

May 8, 2025
Was there anything that you feel was outstanding?
Rachel was very tentative and thorough to my daughter’s needs. Dr Graham was willing to answer my questions

May 7, 2025
Was there anything that you feel was outstanding?
Took my concerns seriously and had me getting treated within minutes of coming in due to the issues I was having. Staff was great with taking care of me and treating me. Would choose this ER over McLaren any day!

May 7, 2025
Was there anything that you feel was outstanding?
Everyone is very helpful and friendly. Time spent in ER is excellent.

May 7, 2025
Was there anything that you feel was outstanding?
I am very pleased with care I received here . Thank you all for your kimeess I am very happy with the excellent care I was given . Thank you.

May 6, 2025
Was there anything that you feel was outstanding?
Everything

May 6, 2025
Was there anything that you feel was outstanding?
Quick care

May 5, 2025
Was there anything that you feel was outstanding?
Great experience from beginning to end. No wait time. Everything was explained well I will definitely be coming back here IF I NEED TO

May 5, 2025
Was there anything that you feel was outstanding?
Melissa and Jenni were very professional

May 3, 2025
Was there anything that you feel was outstanding?
Your whole team is outstanding. Main reason I come here. I recommend you to everyone. Best facility anywhere

May 1, 2025
Was there anything that you feel was outstanding?
My nurse was extremely responsive and very kind. I appreciate the level of care provided by the medical professionals who listened and responded to my needs while I was not feeling my best.

May 1, 2025
Was there anything that you feel was outstanding?
My service was fast

Apr 28, 2025
Was there anything that you feel was outstanding?
The best urgent care experience by far. Everyone was professional and efficient :)

Apr 28, 2025
Was there anything that you feel was outstanding?
The speed of service and interest in my concerns is incomparable to anywhere else I’ve ever been. I love it here.

Apr 27, 2025
Was there anything that you feel was outstanding?
Yes my RN John was outstanding and respectful to me and my wife as well s the rest of the team with today’s DR being excellent as well
What could have been done to improve your experience?
Offer patient beverages next time if permitted

Apr 27, 2025
Was there anything that you feel was outstanding?
Dr Schroeder was excellent with my questions and understanding what needed to be done next. John and Elise were great er nurses. Way Togo team!!

Apr 25, 2025
Was there anything that you feel was outstanding?
Very friendly and fast they do all necessary. Great care love it and will b back.

Apr 23, 2025
Was there anything that you feel was outstanding?
RN and Dr were excellent in every way! Thank you

Apr 22, 2025
Was there anything that you feel was outstanding?
The entire staff was compassionate, friendly and yet so professional . Dr Shari was so incredibly kind and talked to me/my mom like she cared! The whole parking lot was full of cars, they were very busy here. You’re lucky to have this staff.
What could have been done to improve your experience?
Not one thing!

Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was great

Apr 22, 2025
Was there anything that you feel was outstanding?
In fast

Apr 22, 2025
Was there anything that you feel was outstanding?
Quick, efficient, caring and felt needs were met.
What could have been done to improve your experience?
Nothing to change

Apr 22, 2025
Was there anything that you feel was outstanding?
Explaining my blood levels
What could have been done to improve your experience?
Nothing, it was perfect

Apr 22, 2025
Was there anything that you feel was outstanding?
Melissa and the Dr were kind and explained everything to me

Apr 21, 2025
Was there anything that you feel was outstanding?
Nurses and docs were great

Apr 21, 2025
Was there anything that you feel was outstanding?
Excellent

Apr 21, 2025
Was there anything that you feel was outstanding?
Excellent care by everyone

Apr 20, 2025
Was there anything that you feel was outstanding?
Chey was a great nurse

Apr 20, 2025
Was there anything that you feel was outstanding?
Thank you all excellent care

Apr 20, 2025
Was there anything that you feel was outstanding?
Brian the PA was great

Apr 20, 2025
Was there anything that you feel was outstanding?
Very fast

Apr 20, 2025
Was there anything that you feel was outstanding?
Super quick

Apr 19, 2025
Was there anything that you feel was outstanding?
Everything was great