Emergency Department: MyMichigan Health Park Bay
MyMichigan Health Park Bay
3051 Kiesel Road
Bay City, MI 48706 Directions
4.8 out of 5
2,798 verified ratings
2,798 Ratings, 917 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently excellent, compassionate emergency care at MyMichigan Health Park Bay: patients praise prompt, efficient treatment, clear explanations, and attentive bedside manner from nurses, PAs and doctors. Facility cleanliness and professionalism are repeatedly highlighted. Many mention quick diagnostics (X-rays, blood work) and effective treatment for injuries and acute issues; several parents commend pediatric care. Overall sentiment is highly positive with frequent recommendations and loyalty to this ER over others.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 29, 2026
Was there anything that you feel was outstanding?
Your lovely staff helped me feel better, plus explained everything to me about my reasons for being here. I have pneumonia, double actually. So thank you
What could have been done to improve your experience?
Not much
Apr 29, 2026
Was there anything that you feel was outstanding?
Always have had a safe and understanding from the Nurses and Dr, MyMich is the best place to be,!!! Thank you 😊
Apr 29, 2026
Was there anything that you feel was outstanding?
Good 👍
What could have been done to improve your experience?
All good
Apr 29, 2026
Was there anything that you feel was outstanding?
Exceptional atitudes
Apr 29, 2026
Was there anything that you feel was outstanding?
Just the overall care..attention to detail. Explanation of aftercare
Apr 29, 2026
Was there anything that you feel was outstanding?
I referenced this er very clean and punctual
What could have been done to improve your experience?
Your amazing
Apr 28, 2026
Was there anything that you feel was outstanding?
Very fast
Apr 28, 2026
Was there anything that you feel was outstanding?
In & out in less than an hour
Apr 28, 2026
Was there anything that you feel was outstanding?
Quick care
Apr 28, 2026
Was there anything that you feel was outstanding?
My Michigan health park bay has always been top notch
Apr 28, 2026
Was there anything that you feel was outstanding?
Doctor and nurse were both really nice and helpful. The doctor took a lot of time with me
Apr 28, 2026
Was there anything that you feel was outstanding?
Dr.sanborn was amazing i would like to see if I ever come back thank you
What could have been done to improve your experience?
Nothing they were amazing
Apr 27, 2026
Was there anything that you feel was outstanding?
Very satisfied with my visit everyone was very kind and assisted to my care, thank you 😊
What could have been done to improve your experience?
Nothing to be improved
Apr 27, 2026
Was there anything that you feel was outstanding?
Everyone was very friendly, caring and understanding.
Apr 26, 2026
Was there anything that you feel was outstanding?
Everyone was excellent and treated me with respect
Apr 26, 2026
Was there anything that you feel was outstanding?
The quickness. I was literally in and out
Apr 25, 2026
Was there anything that you feel was outstanding?
The overall staff that took care of me and listened.
Apr 25, 2026
Was there anything that you feel was outstanding?
The front desk lady helped me calm down and feel important and taken care of and I greatly appreciated it!
Apr 25, 2026
Was there anything that you feel was outstanding?
We come here all the time we are always taken good care. Thank you
Apr 22, 2026
Was there anything that you feel was outstanding?
Everything and everybody was great
Apr 22, 2026
Was there anything that you feel was outstanding?
Everyone was great especially the nurse and the doctor.
Apr 22, 2026
Was there anything that you feel was outstanding?
Wonderful staff and very professional building
Apr 22, 2026
Was there anything that you feel was outstanding?
Response time to call lights
Apr 22, 2026
Was there anything that you feel was outstanding?
Everything from the front desk to back out house everyone has extra nice and open tonwhats going on would come back in the future
What could have been done to improve your experience?
Really nothing the staff I was with was neon caring and awesome
Apr 22, 2026
Was there anything that you feel was outstanding?
Speedy care, taking my concerns seriously and Very friendly staff
Apr 22, 2026
Was there anything that you feel was outstanding?
Dr. Brown and John RN were excellent. They were calm and helped our son have a stress free visit
Apr 21, 2026
Was there anything that you feel was outstanding?
The kindness of the staff was very comforting!!
Apr 21, 2026
Was there anything that you feel was outstanding?
No but overall it was good
What could have been done to improve your experience?
Checking the bathroom
Apr 21, 2026
Was there anything that you feel was outstanding?
The nurses and Dr were very good
What could have been done to improve your experience?
Nothing it was great
Apr 21, 2026
Was there anything that you feel was outstanding?
Nurses
Apr 21, 2026
Was there anything that you feel was outstanding?
The staff in general was great
Apr 21, 2026
Was there anything that you feel was outstanding?
Everything was great
Apr 21, 2026
Was there anything that you feel was outstanding?
The nurse and P.A. Were very nice and knowledgeable .
What could have been done to improve your experience?
I could have not waited 19 hours to come in .
Apr 20, 2026
What could have been done to improve your experience?
Everything went just fine
Apr 20, 2026
Was there anything that you feel was outstanding?
My nurse was very kind and knowledgeable and my doctor listened openly to me and talked through the process so I felt that I was heard and I feel like the care i received was excellent
Apr 20, 2026
Was there anything that you feel was outstanding?
Very fast and efficient
Apr 20, 2026
Was there anything that you feel was outstanding?
The speed of treatment and how good they were with my teen.
Apr 20, 2026
Was there anything that you feel was outstanding?
Doctor and nurses were amazing
Apr 19, 2026
Was there anything that you feel was outstanding?
Both nurse and doctor
What could have been done to improve your experience?
Nothimg
Apr 19, 2026
Was there anything that you feel was outstanding?
The PA and nurse were excellent making my son comfortable
Apr 18, 2026
Was there anything that you feel was outstanding?
Both my nurse and doctor were kind, attentive, and responsive to my needs. I am very impressed with the Bay City ER.
Apr 18, 2026
Was there anything that you feel was outstanding?
Dr chin is great the staff also great
Apr 18, 2026
Was there anything that you feel was outstanding?
Everyone was great
Apr 18, 2026
Was there anything that you feel was outstanding?
The entire experience was great
Apr 18, 2026
Was there anything that you feel was outstanding?
Everyone here was fantastic,highly recommend others to come here if they needed health care.thank you staff
What could have been done to improve your experience?
Every thing was great
Apr 18, 2026
Was there anything that you feel was outstanding?
Taking her time to put my necklace on after chest X-ray
Apr 17, 2026
Was there anything that you feel was outstanding?
I had a very good experience
Apr 17, 2026
Was there anything that you feel was outstanding?
My nurse and doctor were PHENOMENAL.
Apr 17, 2026
Was there anything that you feel was outstanding?
Kim [ ]
Apr 17, 2026
Was there anything that you feel was outstanding?
Everything was good