Emergency Department: MyMichigan Medical Center Towne Centre
4599 Towne Centre Road
Saginaw, MI 48604 Directions
4.6 out of 5
1,157 verified ratings
1,157 Ratings, 461 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 21, 2026
Was there anything that you feel was outstanding?
The nurse Theresa and doctor Haigis were great
Jan 20, 2026
Was there anything that you feel was outstanding?
Everyone was very nice
Jan 19, 2026
Was there anything that you feel was outstanding?
Dr SMALL WAS WONDERFUL. AND THE DOPPLER TESTING NURSE WAS EXCITING EXCELLENT
Jan 19, 2026
Was there anything that you feel was outstanding?
The doctor seemed very short as far as explaining the process of my care, but the nursing staff went above and beyond to ensure comfort and care were met with excellence. I enjoyed my care today and will use this facility as a resource in the future.
Jan 18, 2026
Was there anything that you feel was outstanding?
Doctors explained everything and listened to my concerns
What could have been done to improve your experience?
Bathroom cleaning for patients restroom wasn’t so good
Jan 18, 2026
Was there anything that you feel was outstanding?
Nurses care..and Dr. Willy care was excellent..answered all our concerns..would recommend facility to others..
What could have been done to improve your experience?
No..
Jan 18, 2026
Was there anything that you feel was outstanding?
Wait times were all very short. From check in, nurse processing and seeing the doctor to having necessary testing everything was very efficient. Everyone was very kind and caring. A very positive experience.
What could have been done to improve your experience?
Since it is Sunday, certain procedures were not available. That is the only thing I can think of.
Jan 17, 2026
Was there anything that you feel was outstanding?
Great overall
Jan 17, 2026
Was there anything that you feel was outstanding?
The PA is excellent
Jan 17, 2026
Was there anything that you feel was outstanding?
Very friendly and knowledgeable
Jan 17, 2026
What could have been done to improve your experience?
Nothing. Everything was great
Jan 16, 2026
Was there anything that you feel was outstanding?
The care from the nurses
Jan 14, 2026
Was there anything that you feel was outstanding?
The nurse bring extra sheets of blankets because I was cold.
What could have been done to improve your experience?
Instead first words being date of birth it could be more of a connection first like hi, welcome how can we help you today? Then okay what’s your day of birth and name.
Jan 13, 2026
Was there anything that you feel was outstanding?
They did not rush to get my child out they took their time and actually made him better.
Jan 13, 2026
Was there anything that you feel was outstanding?
Yes my nurse and others was patient and caring. Usually you can tell when they don’t have care but today that wasn’t a thought. This will always be my go to place for care.
What could have been done to improve your experience?
Nothing it was great
Jan 13, 2026
Was there anything that you feel was outstanding?
Everyone is friendly and service is excellent.
Jan 13, 2026
Was there anything that you feel was outstanding?
They got too us in a timely manner!
Jan 11, 2026
Was there anything that you feel was outstanding?
Everything.
What could have been done to improve your experience?
I don’t think it needs improvement. Perfect the way it is
Jan 11, 2026
Was there anything that you feel was outstanding?
Friendly staff
What could have been done to improve your experience?
Friendly staff
Jan 11, 2026
Was there anything that you feel was outstanding?
Great personal care from everyone I encountered!
Jan 10, 2026
Was there anything that you feel was outstanding?
This was best care I had from my nurse an thedoctor
Jan 10, 2026
Was there anything that you feel was outstanding?
How well the nurses treated me
What could have been done to improve your experience?
Nothing they did a great job
Jan 10, 2026
Was there anything that you feel was outstanding?
The friendliness of all the staff and doctor .
Jan 9, 2026
Was there anything that you feel was outstanding?
From the check in at the front desk, nurse, doctor, CT scan person everything was great. All were friendly and caring.
What could have been done to improve your experience?
I wouldn’t change anything. It went good.
Jan 9, 2026
Was there anything that you feel was outstanding?
The Personality of the nurses and the doctors was outstanding 10 out of 10
Jan 9, 2026
Was there anything that you feel was outstanding?
They got me in a room quickly and addressed my problems with respect and really listened
Jan 9, 2026
Was there anything that you feel was outstanding?
Everyone was so kind and caring. Courtney my nurse did an exceptional job on putting my IV in with zero pain!
Jan 8, 2026
What could have been done to improve your experience?
Faster waiting room experience
Jan 7, 2026
Was there anything that you feel was outstanding?
My nurse was superb and the. Dr. Was vey good as well prefer them over downtown any day. They did a great job at treating me and the nurse got my. I..v. without the ultra. Sound showed empathy. And cared about my pain
Jan 6, 2026
Was there anything that you feel was outstanding?
Everything went smoothly and everyone was nice.
Jan 5, 2026
Was there anything that you feel was outstanding?
Nurse Cathy [ ] and Doctor was good quality for me
Jan 5, 2026
Was there anything that you feel was outstanding?
The doctor and nurse made me feel extremely comfortable in their care. They were very down to earth, relatable, and caring about my needs.
What could have been done to improve your experience?
Absolutely nothing.
Jan 4, 2026
Was there anything that you feel was outstanding?
The nurse Sue [ ] and Dr Haigis were awesome
Jan 3, 2026
Was there anything that you feel was outstanding?
The staff was great
Jan 3, 2026
Was there anything that you feel was outstanding?
The nurses were so nice and considerate of what I am going through.
Jan 3, 2026
Was there anything that you feel was outstanding?
Quickness and thoroughness
What could have been done to improve your experience?
Nothing compared to [HOSPITAL]
Jan 3, 2026
Was there anything that you feel was outstanding?
Good
What could have been done to improve your experience?
Food
Jan 2, 2026
Was there anything that you feel was outstanding?
Yes very happy with my visit.
Jan 2, 2026
Was there anything that you feel was outstanding?
My nurse was efficient and fast, also my doctor was nice and fast as well. I would definitely recommend to my family to come here, as I will too if needed
What could have been done to improve your experience?
Nothing,everything was fast and efficient
Jan 2, 2026
Was there anything that you feel was outstanding?
The staff was outstanding
What could have been done to improve your experience?
Nothing it’s great
Jan 2, 2026
Was there anything that you feel was outstanding?
Yes, the doctor was very polite and confident as well as the nurse taking care of me. They worked well together.
What could have been done to improve your experience?
Nothing excellent care was provided
Jan 2, 2026
Was there anything that you feel was outstanding?
They were amazing. truly cares about what was happening with me
What could have been done to improve your experience?
Nothing everything good
Dec 31, 2025
Was there anything that you feel was outstanding?
Everything was perfect, with no issues.
What could have been done to improve your experience?
Nothing that I can think of ATM.
Dec 31, 2025
Was there anything that you feel was outstanding?
All good thanks happy news years
What could have been done to improve your experience?
All good
Dec 29, 2025
What could have been done to improve your experience?
Nothing everyone was great
Dec 27, 2025
What could have been done to improve your experience?
Syringe failed during blood draw and created lab work delay
Dec 26, 2025
Was there anything that you feel was outstanding?
Everyone was fabulous and quick, great experience
What could have been done to improve your experience?
Nothimh
Dec 26, 2025
Was there anything that you feel was outstanding?
Always taken good care of, great staff
Dec 26, 2025
Was there anything that you feel was outstanding?
No I understood everything that I was getting ask today
What could have been done to improve your experience?
Uhm nothing really
Dec 26, 2025
Was there anything that you feel was outstanding?
Dr Hagia and nurse Katie were the best. They were attentive and helping. They told we what was happening with my care. I felt heard and cared for