Emergency Department: MyMichigan Medical Center Towne Centre
4599 Towne Centre Road
Saginaw, MI 48604 Directions
4.5 out of 5
340 verified ratings
340 Ratings, 136 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 28, 2025
Was there anything that you feel was outstanding?
The staff is excellent
Aug 28, 2025
Was there anything that you feel was outstanding?
Everything
Aug 26, 2025
Was there anything that you feel was outstanding?
Explanations of what was going on, pt education
What could have been done to improve your experience?
Was great, nothing
Aug 26, 2025
Was there anything that you feel was outstanding?
The nurse that did the triage that was in the room with my daughter was amazing! She is a fantastic nurse and a great assist to your building😁
Aug 26, 2025
What could have been done to improve your experience?
Lil warmer maybe
Aug 25, 2025
Was there anything that you feel was outstanding?
They were very nice
Aug 21, 2025
Was there anything that you feel was outstanding?
Very friendly clean and FAST,
What could have been done to improve your experience?
Absolutely nothing everything was fantastic
Aug 20, 2025
Was there anything that you feel was outstanding?
The whole process was super fast , and everybody from registration to the doctor was fantastic. They were not dismissive at all and that’s something that I’ve had a problem with at other places. I appreciate the team here very much.
What could have been done to improve your experience?
Nothing really
Aug 17, 2025
Was there anything that you feel was outstanding?
All was very good.
Aug 17, 2025
Was there anything that you feel was outstanding?
Everyone was so nice and caring. Would definitely recommend coming here vs [Hospital]
Aug 14, 2025
Was there anything that you feel was outstanding?
I liked how quickly I was able to get into a room
Aug 13, 2025
Was there anything that you feel was outstanding?
I was satisfied with the care. I had a student doctor and he was delicate with me while stitching my head. My nurse was excellent and understanding of my needs.
Aug 12, 2025
Was there anything that you feel was outstanding?
Staff knowledge Friendliness and very caring Excellent team work Thank You!!
Aug 12, 2025
What could have been done to improve your experience?
Everything was excellent
Aug 12, 2025
Was there anything that you feel was outstanding?
Everything went well and pretty fast service
Aug 12, 2025
Was there anything that you feel was outstanding?
All staff were customer-focused and treated us with respect and care
What could have been done to improve your experience?
It was a great visit
Aug 11, 2025
Was there anything that you feel was outstanding?
Everything
Aug 11, 2025
Was there anything that you feel was outstanding?
Overall time took toooooo long
Aug 11, 2025
Was there anything that you feel was outstanding?
It was a calming visit
What could have been done to improve your experience?
Everything was excellent
Aug 11, 2025
Was there anything that you feel was outstanding?
Very fast courteous anmd efficient service.
What could have been done to improve your experience?
All wasmgood
Aug 10, 2025
Was there anything that you feel was outstanding?
My visit was so smoothed I wasn’t scared at all one I was seen
Aug 10, 2025
Was there anything that you feel was outstanding?
Kelly [ ]
Aug 10, 2025
Was there anything that you feel was outstanding?
The staff was very helpful and very professional.
Aug 7, 2025
Was there anything that you feel was outstanding?
Front desk was awesome. Lady who collected urine was awesome.
Aug 7, 2025
What could have been done to improve your experience?
Very helpful and respectful
Aug 6, 2025
Was there anything that you feel was outstanding?
Overall it was good
What could have been done to improve your experience?
The best experience I ever had
Aug 6, 2025
What could have been done to improve your experience?
More communication especially with times/ time frames
Aug 6, 2025
Was there anything that you feel was outstanding?
Everything was outstanding
Aug 6, 2025
What could have been done to improve your experience?
Everyone was so kind!,
Aug 6, 2025
Was there anything that you feel was outstanding?
Nurse Courtney was wonderful, thank you!
Aug 6, 2025
Was there anything that you feel was outstanding?
The Doctor. Very compassionate😇
Aug 3, 2025
Was there anything that you feel was outstanding?
I can honestly say this has been one of the best visits by far everyone was so nice and extremely helpful thanks for all you guys do
Aug 3, 2025
Was there anything that you feel was outstanding?
Better than [health system]
Aug 3, 2025
Was there anything that you feel was outstanding?
The concern from the care team and very understanding
What could have been done to improve your experience?
Nothing everything was as expected!
Aug 3, 2025
Was there anything that you feel was outstanding?
The X-Ray tech was fabulous. She was very personable and kind.
Aug 1, 2025
Was there anything that you feel was outstanding?
Nurse Marcia was amazing and very caring.
Aug 1, 2025
Was there anything that you feel was outstanding?
The doctor and nurse are wonderful
Jul 31, 2025
Was there anything that you feel was outstanding?
ALL STAFF WAS AMAZING
Jul 30, 2025
Was there anything that you feel was outstanding?
More cleaning people we did have to wait for a room to be cleaned.
What could have been done to improve your experience?
Hire more cleaning workers
Jul 30, 2025
Was there anything that you feel was outstanding?
More cleaning help for the nurses.
Jul 28, 2025
Was there anything that you feel was outstanding?
Service and overall experience was excellent!
What could have been done to improve your experience?
Nothng
Jul 27, 2025
Was there anything that you feel was outstanding?
The care was great
Jul 27, 2025
Was there anything that you feel was outstanding?
Dr whitford was very attentitive to my pain n overall care and my nurses were very nice and sweet and concerned about my pain
What could have been done to improve your experience?
Better pain management
Jul 23, 2025
Was there anything that you feel was outstanding?
The care of staff
What could have been done to improve your experience?
The wait time
Jul 22, 2025
Was there anything that you feel was outstanding?
The doctors and everybody is very polite I love this little hispital
Jul 22, 2025
Was there anything that you feel was outstanding?
The doctors and nurses were very caring and kind.
Jul 21, 2025
What could have been done to improve your experience?
Everything is good
Jul 20, 2025
Was there anything that you feel was outstanding?
Very good always round,
What could have been done to improve your experience?
It’s good
Jul 20, 2025
Was there anything that you feel was outstanding?
The doctor and nurses were all super kind and considerate, good people
Jul 20, 2025
Was there anything that you feel was outstanding?
How nice they were
What could have been done to improve your experience?
How long it took for the xrays