Emergency Department: MyMichigan Medical Center Tawas
200 Hemlock Road
Tawas City, MI 48763 Directions
MyMichigan Medical Center - Tawas
4.2 out of 5
794 verified ratings
794 Ratings, 315 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Was there anything that you feel was outstanding?
John hacht
What could have been done to improve your experience?
Very helpful
Jun 15, 2025
Was there anything that you feel was outstanding?
Every one’s attitude and personality were excellent! If I had to be in an ER, this was a great place to be.
What could have been done to improve your experience?
Serve cocktails and munchies. 😉
Jun 15, 2025
Was there anything that you feel was outstanding?
Dr. Detloff and Andrew [ ]
Jun 15, 2025
Was there anything that you feel was outstanding?
The doctor explained everything very well. Our nurse, Joe [ ], was very pleasant and caring.
Jun 15, 2025
What could have been done to improve your experience?
Nothing it was great
Jun 14, 2025
Was there anything that you feel was outstanding?
I felt that the service was good and responded quick
Jun 14, 2025
Was there anything that you feel was outstanding?
The care of the entire mercy staff who was on duty including the nurse, X-ray tech and physician! Thank you so much
Jun 14, 2025
What could have been done to improve your experience?
Faster
Jun 13, 2025
What could have been done to improve your experience?
Nothing it was perfect
Jun 13, 2025
What could have been done to improve your experience?
Help with the extreme pain that brought me he
Jun 10, 2025
Was there anything that you feel was outstanding?
I thought the medical staff were very attentive, knowledgeable and empathetic. Thank you for your healthcare.
What could have been done to improve your experience?
NA Everything was satisfactory
Jun 10, 2025
Was there anything that you feel was outstanding?
Our nurse was fabulous and caring. We adored her
What could have been done to improve your experience?
It was great
Jun 10, 2025
Was there anything that you feel was outstanding?
The nurse who put my iv in was the best nurse I have ever. [Name]
Jun 9, 2025
Was there anything that you feel was outstanding?
There was no wait and the doctors got in fast and took action that was outstanding amazing especially with a child.
Jun 9, 2025
Was there anything that you feel was outstanding?
The Dr and nurse was very understanding and helpful
Jun 8, 2025
Was there anything that you feel was outstanding?
Dr K Herber was outstanding, very compassionate and spoke in very easy to understand and concise language that outlined our options as well as demonstrating an understanding of the complexity of our situation. Thank you so much you have been wonderful!
Jun 8, 2025
Was there anything that you feel was outstanding?
Ryan
Jun 8, 2025
Was there anything that you feel was outstanding?
The er Dr who evaluated my daughter was awesome and made me feel comfortable with her symptoms. Answered all questions and listened to all concerns regarding my daughter.
Jun 3, 2025
Was there anything that you feel was outstanding?
The staff and the doctor were all very nice. They took good care of me and were quick and efficient.
Jun 3, 2025
Was there anything that you feel was outstanding?
Everyone was so kind and patient with my son and made him feel comfortable even when he wasn’t feeling well.
Jun 2, 2025
Was there anything that you feel was outstanding?
The care and patience they performed were outstanding and appreciated. This hospital visit was comfortable for [Name] and made her feel safe thanks to the staff!
Jun 2, 2025
Was there anything that you feel was outstanding?
Sarah was amazing such wonderful and patient nurse
What could have been done to improve your experience?
The nurse that came during check in was cold and didn’t seem to care. Made me feel bad for bringing my sick child in
Jun 2, 2025
Was there anything that you feel was outstanding?
The level of care
Jun 1, 2025
Was there anything that you feel was outstanding?
Very good care Heidi excellant
Jun 1, 2025
Was there anything that you feel was outstanding?
The nurse was very caring and understanding. Definitely the best nurse we’ve had here. She needs a raise big time.
Jun 1, 2025
Was there anything that you feel was outstanding?
Always timely care never sitting waiting for to long
Jun 1, 2025
Was there anything that you feel was outstanding?
The staff is always great
Jun 1, 2025
Was there anything that you feel was outstanding?
The ER doctor, Dr Secord, has seen my sister and husband before, and I remembered him being awesome at his job, so I was happy to see he was treating me; excellent care
What could have been done to improve your experience?
Very good experience
May 31, 2025
Was there anything that you feel was outstanding?
Level of care and compassion
May 28, 2025
Was there anything that you feel was outstanding?
My nurse
May 26, 2025
Was there anything that you feel was outstanding?
Both Vanessa and Dr. Bob May were calm clear and understanding. Swift and concise on expectations and decisions.
May 26, 2025
Was there anything that you feel was outstanding?
Staff was very understanding, prompt, and attentive to my medical needs, and it was a holiday too when no other medical facilities were open. Overall a great experience.
What could have been done to improve your experience?
Nothing else. All was great.
May 26, 2025
Was there anything that you feel was outstanding?
Time in and out under one hour.
May 26, 2025
Was there anything that you feel was outstanding?
Friendly and caring staff. Everyone was amazing.
May 26, 2025
Was there anything that you feel was outstanding?
Nice people
May 25, 2025
Was there anything that you feel was outstanding?
Dr. Detloff was professional and thorough.
May 25, 2025
Was there anything that you feel was outstanding?
All staff encountered were exceptional!
May 25, 2025
Was there anything that you feel was outstanding?
OVERALL EXCELLENCE FROM A GREAT TEAM!
May 25, 2025
Was there anything that you feel was outstanding?
Ease of checking in and taken care of immediately, even on a holiday weekend
May 25, 2025
Was there anything that you feel was outstanding?
Dr Detloff and nurses Allie
What could have been done to improve your experience?
The ct scan results could have come back sooner
May 24, 2025
Was there anything that you feel was outstanding?
Doctor and nurses were all very attentive and compassionate.
May 24, 2025
Was there anything that you feel was outstanding?
Dr fast and efficient excellent Dr
May 24, 2025
Was there anything that you feel was outstanding?
All the staff was amazing
May 24, 2025
Was there anything that you feel was outstanding?
Great er staff
May 24, 2025
Was there anything that you feel was outstanding?
Waiting 3 hrs to get a x-ray read
What could have been done to improve your experience?
To inform me more often
May 24, 2025
What could have been done to improve your experience?
Have more doctors on staff
May 24, 2025
Was there anything that you feel was outstanding?
Everything
May 24, 2025
What could have been done to improve your experience?
The doctor not judging how many times you come in.
May 24, 2025
Was there anything that you feel was outstanding?
Some fields not applicable as my child has not formally been seen by the doctor yet, still in triage. This visit feels more extended or taking longer than previous visits at this facility but that may be due to volume, and I am hoping we are seen soon and develop a plan with the Care team.
May 23, 2025
What could have been done to improve your experience?
Quicker