Emergency Department: MyMichigan Medical Center Sault
MyMichigan Medical Center Sault
500 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.5 out of 5
2,070 verified ratings
2,070 Ratings, 718 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 15, 2025
Was there anything that you feel was outstanding?
I greatly appreciate the attention given, due to my prior hospitalizations. Staff was very thorough.
Oct 15, 2025
Was there anything that you feel was outstanding?
The care I receive and promptness to getting me into a room and receiving medication for my pain
What could have been done to improve your experience?
Nothing it was perfect
Oct 14, 2025
Was there anything that you feel was outstanding?
The whole experience was great,
Oct 11, 2025
Was there anything that you feel was outstanding?
From the time we walked in everything was quick. All staff we friendly and knowledgeable. Appreciate the quick in and out
What could have been done to improve your experience?
We came during shift change, so there was a little delay which was expected to allow the provider to review the chart.
Oct 9, 2025
Was there anything that you feel was outstanding?
The staff was super responsive and quickly took care of my issues.
What could have been done to improve your experience?
Nothing, they were amazing
Oct 6, 2025
Was there anything that you feel was outstanding?
Quality of care
What could have been done to improve your experience?
Warmer room
Oct 6, 2025
Was there anything that you feel was outstanding?
Dr. Gluck
Oct 5, 2025
Was there anything that you feel was outstanding?
Their kindness and understanding
What could have been done to improve your experience?
Requested a blanket but didn’t receive it
Oct 5, 2025
Was there anything that you feel was outstanding?
It was all good
Oct 5, 2025
Was there anything that you feel was outstanding?
The nurse Kylee and NP Kaylee made me feel so comfortable when I didn’t feel good and was nervous.
Oct 4, 2025
Was there anything that you feel was outstanding?
The staff
Oct 4, 2025
Was there anything that you feel was outstanding?
The entire staff was very reassuring and quick. We were treated quickly and with excellent care and bed side manner. Thank you very much.
What could have been done to improve your experience?
Nothing. Everything went very well
Oct 4, 2025
Was there anything that you feel was outstanding?
Everything
Oct 3, 2025
Was there anything that you feel was outstanding?
Kylee and Kaylee were great
Oct 2, 2025
Was there anything that you feel was outstanding?
They were quick n didn’t make us wait forever like all the times before.
Oct 1, 2025
Was there anything that you feel was outstanding?
Nothing outstanding
Sep 29, 2025
Was there anything that you feel was outstanding?
Denny and Kaylee
Sep 28, 2025
Was there anything that you feel was outstanding?
My team was phenomenal. I was hysterical with shortness of breath and anxiety from the odd heartbeat. We ruled out anything life threatening and I will follow up with my normal doctors this week.
What could have been done to improve your experience?
Nothing comes to mind. It’s a Sunday. So I think it was pretty good given the day
Sep 25, 2025
Was there anything that you feel was outstanding?
Attention to my needs
Sep 25, 2025
Was there anything that you feel was outstanding?
Then quickness of the visit and the overall smiles and respect of the staff
What could have been done to improve your experience?
Nothing everything was overall good
Sep 25, 2025
Was there anything that you feel was outstanding?
Caring nurses who just wanted me to be ok and on my way.
What could have been done to improve your experience?
Nothing. Overall great.
Sep 23, 2025
Was there anything that you feel was outstanding?
Stacey was excellent
Sep 23, 2025
What could have been done to improve your experience?
Make waiting room wait shorter
Sep 23, 2025
Was there anything that you feel was outstanding?
Other than the wait great experience
What could have been done to improve your experience?
Wait time
Sep 22, 2025
Was there anything that you feel was outstanding?
You are very good
What could have been done to improve your experience?
Nothing you guys are great
Sep 22, 2025
Was there anything that you feel was outstanding?
All the medical personnel were highly attentive as well as a. delight to speak with. They all deserve high praise and Berger pay
What could have been done to improve your experience?
Nothing to criticize
Sep 21, 2025
Was there anything that you feel was outstanding?
Denny and Dr Lufkin were very good. They explained everything
Sep 20, 2025
Was there anything that you feel was outstanding?
Dr Raycraft is wonderful.
What could have been done to improve your experience?
The room floor was very dirty. Hoping it was iodine and not blood. Plastic wrappers on floor.
Sep 19, 2025
Was there anything that you feel was outstanding?
Twyla and Dr Raycraft were great
Sep 19, 2025
Was there anything that you feel was outstanding?
Staff went above and beyond
Sep 19, 2025
Was there anything that you feel was outstanding?
Wasn’t given a call lite.
What could have been done to improve your experience?
Give all patients the CALL LITE and make sure it is in their reach. Thank you
Sep 19, 2025
Was there anything that you feel was outstanding?
Information on treatment for concussion and what to do.
What could have been done to improve your experience?
Time but that’s understandable
Sep 18, 2025
Was there anything that you feel was outstanding?
The way they took time to talk to me and assure me I felt cared about and listened to
What could have been done to improve your experience?
Couldn’t have improved was awesome
Sep 17, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and helpful
Sep 16, 2025
Was there anything that you feel was outstanding?
Great care from all staff
Sep 14, 2025
Was there anything that you feel was outstanding?
Brittany was the best nurse and Kaylee was such an amazing provider. They deserve a raise
Sep 14, 2025
Was there anything that you feel was outstanding?
Nurses and staff are excellent. They need more support and resources which will increase patient satisfaction. The wait was too long but I do not blame them. I stand by healthcare professionals.
What could have been done to improve your experience?
Shorter wait.
Sep 13, 2025
Was there anything that you feel was outstanding?
I waited for 5 hours to be seen.
What could have been done to improve your experience?
Less time in waiting room
Sep 13, 2025
Was there anything that you feel was outstanding?
Peggy
Sep 12, 2025
Was there anything that you feel was outstanding?
Elizabeth at Admitimg was wonderful. She answer all my questions. Went above and beyond to Google me numbers for Dentists. The next Gentleman was absolutely amazing making my daughter feel comfortable from the beginning to the end. Thank you, Mr. Josh. Doctor Kaylee was sure to answer all my concerns with legitimate answers. Absolutely caring and compassionate staff. Thank you MyMichigan Health Systems.
What could have been done to improve your experience?
Nothing absolutely caring compassionate staff 10 out of 10 Thank you from a Proud Michigan Military Mother
Sep 11, 2025
Was there anything that you feel was outstanding?
All nurses and doctor were very caring and I was taking care of very well
What could have been done to improve your experience?
Nothing I was very well taking care of
Sep 11, 2025
Was there anything that you feel was outstanding?
The nursing care was excellent
What could have been done to improve your experience?
Computer in room not functioning
Sep 11, 2025
What could have been done to improve your experience?
It is always the same thing when you come in, here for hours minimal checks and no answers. She has been here several times for the same thing and we never get answers
Sep 11, 2025
Was there anything that you feel was outstanding?
Nurse Ashley [ ] is so helpful and kind. Thank you for making my experience so much better
Sep 11, 2025
Was there anything that you feel was outstanding?
The staff
Sep 10, 2025
Was there anything that you feel was outstanding?
Nurses and doctors attentiveness
Sep 10, 2025
Was there anything that you feel was outstanding?
Everyone was nice
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone & everything is awesome.I would give a 5 star rating. Appreciate everything they have done. Thank you
What could have been done to improve your experience?
No complaints
Sep 8, 2025
Was there anything that you feel was outstanding?
The care
Sep 8, 2025
What could have been done to improve your experience?
It was good