Emergency Department: MyMichigan Medical Center Sault
MyMichigan Medical Center Sault
500 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.5 out of 5
1,700 verified ratings
1,700 Ratings, 589 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients repeatedly praise compassionate, knowledgeable, and attentive care across the Emergency Department. Staff teamwork (physicians, PAs, nurses, techs, registration) and clear communication are highlighted, along with efficient, timely service and good bedside manner—especially with children and sensitive cases. A few isolated comments note minor issues with feeling rushed or an IV incident. X-rays, ultrasound, and phlebotomy/IV care are mentioned as notable procedures handled well.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 14, 2026
Was there anything that you feel was outstanding?
Love all who helped me today from checking in to lab girls ct scan my warm and caring dr and nurse they are all angels 😇 thank you so much I am truly grateful our hospital staff are amazing people
Apr 11, 2026
Was there anything that you feel was outstanding?
The questions and info they requested. Very friendly. Made me comfortable.
What could have been done to improve your experience?
I’m fine with the care I recieved
Apr 11, 2026
Was there anything that you feel was outstanding?
The staff are the best!
What could have been done to improve your experience?
None <3
Apr 11, 2026
Was there anything that you feel was outstanding?
Mr [ ] is the man Kasey and Hali just great awesome understanding people
What could have been done to improve your experience?
Nonthing
Apr 10, 2026
What could have been done to improve your experience?
Being more productive
Apr 9, 2026
Was there anything that you feel was outstanding?
Our whole care team was great!!
What could have been done to improve your experience?
Honestly it was the fastest experience with great service
Apr 8, 2026
Was there anything that you feel was outstanding?
Everyone was very friendly
Apr 7, 2026
What could have been done to improve your experience?
Free snacks
Apr 6, 2026
Was there anything that you feel was outstanding?
The staff was very helpful and very knowledgeable and very friendly would recommend to everyone that needed ercare to come here
Apr 3, 2026
Was there anything that you feel was outstanding?
Care was taken very seriously.
Apr 2, 2026
Was there anything that you feel was outstanding?
Tina [ ]
What could have been done to improve your experience?
Not a thing different all good
Apr 2, 2026
Was there anything that you feel was outstanding?
Not at all, everyone was truly great
Apr 2, 2026
What could have been done to improve your experience?
Nothing everything was great
Apr 2, 2026
Was there anything that you feel was outstanding?
James [ ]
What could have been done to improve your experience?
Nothing I can think of
Apr 2, 2026
Was there anything that you feel was outstanding?
Everyone was very polite and professional. Very good and fast care for treatment
Apr 1, 2026
Was there anything that you feel was outstanding?
The staff was very helpful and listened to my concerns. Dr Panetta was very thorough and took the time to find out what was wrong. He explained everything in a way I understood and felt comfortable. Sarah, my nurse was very attentive and made sure I was treated with the utmost care and respect. Missy from the CAT scan department was very kind, respectful and made to explain everything. Best visit I’ve had here. THANK YOU EVERYONE FOR BEING SO HELPFUL,
Mar 31, 2026
Was there anything that you feel was outstanding?
Everyone that’s had came into my room was wonderfyl
Mar 30, 2026
Was there anything that you feel was outstanding?
Dr Gluck is always awazing
Mar 30, 2026
What could have been done to improve your experience?
Waiting time
Mar 29, 2026
Was there anything that you feel was outstanding?
Dr. Gluck was patient and kind and through. Took the time to discuss symptoms and treatment plan with us.
Mar 29, 2026
Was there anything that you feel was outstanding?
Everyone was very helpful and truly seemed to care
Mar 29, 2026
Was there anything that you feel was outstanding?
They got me back to a room so quickly and got to work. Very grateful for all the staff here 🥰
What could have been done to improve your experience?
No notes 💕
Mar 26, 2026
Was there anything that you feel was outstanding?
Dr was right there right away. He order a ct checked it out then took the time to explain what’s going on. Thanks Doc
Mar 26, 2026
Was there anything that you feel was outstanding?
The staff was very compassionate and attentive to my injury. From check-in to discharge, I felt cared for. Although the staff takes care of many patents, I never felt forgotten in the business of the department. My tests, procedures, and imaging were ordered and performed promptly. The results came back quickly. Thanks to everyone for the great care today!
Mar 26, 2026
Was there anything that you feel was outstanding?
Everyone was very quick with our care! Very friendly
Mar 26, 2026
Was there anything that you feel was outstanding?
The speed for coming in and out was fantastic.
Mar 25, 2026
Was there anything that you feel was outstanding?
Outstanding care from everyone!
Mar 25, 2026
Was there anything that you feel was outstanding?
The nurses that I dealt with was amazing, she is so caring I appreciate her a lot.
Mar 25, 2026
Was there anything that you feel was outstanding?
Nurse was very personable
What could have been done to improve your experience?
Time waiting
Mar 25, 2026
Was there anything that you feel was outstanding?
The overall care and compassion.
What could have been done to improve your experience?
Nothing really.
Mar 25, 2026
Was there anything that you feel was outstanding?
Emily was my nurse she did a GREAT JOB,,,
What could have been done to improve your experience?
Nothing I can think of
Mar 24, 2026
Was there anything that you feel was outstanding?
The check in process was quick and easy. Once I was back in the ER, everybody was kind and professional. My overall experience was great.
What could have been done to improve your experience?
Nothing comes to mind.
Mar 24, 2026
Was there anything that you feel was outstanding?
All staff was amazing they were patient and kind when I was in extreme pain and admittedly a bit over the top emotionally.
What could have been done to improve your experience?
I could have not hurt myself to begin with.
Mar 23, 2026
Was there anything that you feel was outstanding?
Stacey was great
Mar 23, 2026
Was there anything that you feel was outstanding?
Explanation of care.
Mar 22, 2026
Was there anything that you feel was outstanding?
Everyone was very nice and very helpful. They made sure we got in and out very quickly. The whole ER staff was excellent
Mar 22, 2026
Was there anything that you feel was outstanding?
Dr Gluck Has always been amazing
Mar 21, 2026
Was there anything that you feel was outstanding?
Just that everyone was so compassionate and kind,they all did a excellent job
Mar 21, 2026
Was there anything that you feel was outstanding?
From start to finish everyone was very attentive and listened to what I said. All the staff was pleasant to deal with I didn’t feel like a number
Mar 20, 2026
Was there anything that you feel was outstanding?
Everyone was excellent, so nice and fast
Mar 20, 2026
Was there anything that you feel was outstanding?
They followed through with my request
Mar 19, 2026
Was there anything that you feel was outstanding?
Quick evaluation
What could have been done to improve your experience?
Cookies?
Mar 19, 2026
Was there anything that you feel was outstanding?
Staff was very kind nd courteous. Attentive to my concerns
Mar 19, 2026
Was there anything that you feel was outstanding?
How fast it was done
What could have been done to improve your experience?
Nothing was awesome and fast
Mar 18, 2026
Was there anything that you feel was outstanding?
Very caring and helpful
Mar 16, 2026
Was there anything that you feel was outstanding?
Staff was very helpfull. Josh treated me with respect and kindness.
Mar 16, 2026
Was there anything that you feel was outstanding?
Helped me out big time which getting shots I needed
Mar 15, 2026
Was there anything that you feel was outstanding?
Dr Panetta was excellent and thorough. He listened to our concerns and he has a great bedside manner. He is very intelligent and we were impressed with his care. Jillian was amazing. She is a one of a kind nurse. We were so lucky to have this team here today. Thank you for providing excellent care!
What could have been done to improve your experience?
Nothing.
Mar 14, 2026
Was there anything that you feel was outstanding?
my visit was good. The nurses and doctor were nice.
Mar 11, 2026
Was there anything that you feel was outstanding?
Kaylee is excellent