Emergency Department: MyMichigan Medical Center Sault

MyMichigan Medical Center Sault

500 Osborn Boulevard

Sault Ste. Marie, MI 49783 Directions

(906) 635-4402

www.mymichigan.org

4.6 out of 5

2,021 verified ratings

2,021 Ratings, 349 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 14, 2025
What could have been done to improve your experience?
Everyone was perfect.

May 14, 2025
Was there anything that you feel was outstanding?
All staff were very attentive,kind and helpful.

May 14, 2025
Was there anything that you feel was outstanding?
Everything was outstanding they got us in fast and got my son seen fast

May 14, 2025
Was there anything that you feel was outstanding?
All of the staff were friendly

May 13, 2025
Was there anything that you feel was outstanding?
The doc was quick, helpful and got me fixed quick and Josh the nurse took time to explain meds and very kind

May 13, 2025
Was there anything that you feel was outstanding?
Nothing everything was good
What could have been done to improve your experience?
Nothing it was good

May 13, 2025
Was there anything that you feel was outstanding?
We were told right away that it might be a little wait. Completely understandable. Doctor, nurses, and pa student were all amazing and showed so much care for my child.

May 12, 2025
Was there anything that you feel was outstanding?
The staff was friendly and understanding
What could have been done to improve your experience?
Cleaner

May 11, 2025
Was there anything that you feel was outstanding?
Jon and Molly we’re great

May 10, 2025
Was there anything that you feel was outstanding?
All three doctors and nurse Erin were amazing. All very kind and patient with our sick [age] yo. Top notch care! Thank you

May 10, 2025
Was there anything that you feel was outstanding?
Cheerfulness of the staff

May 10, 2025
Was there anything that you feel was outstanding?
The care that was given
What could have been done to improve your experience?
I can’t think of anything to improve on

May 10, 2025
Was there anything that you feel was outstanding?
The staff was all very kind despite being very stressed out. Jonathan was very understanding, helpful, and kind.

May 10, 2025
Was there anything that you feel was outstanding?
Overall excllant

May 10, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was great. I really appreciate all the staff.

May 10, 2025
Was there anything that you feel was outstanding?
The lab technician, nurse and doctor were all thorough and spent time giving quality care and listening to my concerns.

May 9, 2025
Was there anything that you feel was outstanding?
Amazing care, as always. Thank you Dr. RAYCRAFT & RN Molly for today’s visit.

May 9, 2025
Was there anything that you feel was outstanding?
The nurse josh was very helpful and very kind. We appreciate all ur help. Thank u
What could have been done to improve your experience?
You all were excellent!

May 9, 2025
Was there anything that you feel was outstanding?
All the staff

May 9, 2025
Was there anything that you feel was outstanding?
Everything went very well and I will not hesitate to return if I have any other health issues.

May 8, 2025
Was there anything that you feel was outstanding?
Nurse and doctors

May 8, 2025
Was there anything that you feel was outstanding?
Everything was perfect. Great nurses

May 8, 2025
Was there anything that you feel was outstanding?
They were very kind about my symptoms, and stressful times I’m going through at home. Good listeners.
What could have been done to improve your experience?
I can’t imagine anything they could have done differently.

May 8, 2025
Was there anything that you feel was outstanding?
Care and compassion of everyone involved

May 8, 2025
Was there anything that you feel was outstanding?
Yes they are always very friendly, and that is appreciated . . That’s all I have for now.

May 8, 2025
Was there anything that you feel was outstanding?
They were fast and efficient caring and very nice and respectful
What could have been done to improve your experience?
Nothing I can think about

May 8, 2025
Was there anything that you feel was outstanding?
The doctor was outstanding. She listened to my son and provided exactly what he needed to make his migraine go away. Everyone was very nice. Thank you so much!
What could have been done to improve your experience?
Nothing everything was perfect.

May 7, 2025
Was there anything that you feel was outstanding?
Emily is best nurse ever

May 7, 2025
Was there anything that you feel was outstanding?
Thank you for everything

May 7, 2025
Was there anything that you feel was outstanding?
Good
What could have been done to improve your experience?
Good

May 6, 2025
Was there anything that you feel was outstanding?
My nurse, Molly was wonderful
What could have been done to improve your experience?
Dr should take the time and listen to me. He just kept brushing me off whenever I tried to speak.

May 6, 2025
Was there anything that you feel was outstanding?
Being understanding of my situation

May 4, 2025
Was there anything that you feel was outstanding?
Everyone was wonderful and very reassuring.

May 4, 2025
Was there anything that you feel was outstanding?
The attention the nurse and PA gave to my daughter who got a hook stuck in her finger

May 4, 2025
Was there anything that you feel was outstanding?
The doctor and nurse.
What could have been done to improve your experience?
I found everything very good.

May 4, 2025
Was there anything that you feel was outstanding?
Maybe some coffee
What could have been done to improve your experience?
Coffee and snacks

May 4, 2025
Was there anything that you feel was outstanding?
Great care and done in a timely manner

May 1, 2025
Was there anything that you feel was outstanding?
Very Cared for, they went over and beyond when they didn’t have to for me, and I appreciate it. Thank You!
What could have been done to improve your experience?
It was perfect as is

May 1, 2025
Was there anything that you feel was outstanding?
I want to recognize Karen and Allison for all their kindness. CT was good too

May 1, 2025
Was there anything that you feel was outstanding?
Everyone was so kind and helpful

Apr 30, 2025
Was there anything that you feel was outstanding?
All medical staff were excellent

Apr 30, 2025
Was there anything that you feel was outstanding?
Was very quick to get called back to a room and the Drs came in within a few minutes! Both were very friendly and thorough! Very pleased with the care my daughter received today

Apr 30, 2025
Was there anything that you feel was outstanding?
The respiratory tech was great, she made me feel comfortable and made sure I understood everything.

Apr 29, 2025
Was there anything that you feel was outstanding?
The staff

Apr 29, 2025
What could have been done to improve your experience?
Satisfied

Apr 29, 2025
Was there anything that you feel was outstanding?
Knowledge of the nurse was outstanding and impressive.
What could have been done to improve your experience?
Newer equipment

Apr 29, 2025
What could have been done to improve your experience?
Nothing. Everything was good

Apr 28, 2025
Was there anything that you feel was outstanding?
Dr and nurses are always exceptional
What could have been done to improve your experience?
Investment in gtube lure lock extension adapters to be able to give medications to patients with gastrointestinal tubes.

Apr 28, 2025
What could have been done to improve your experience?
Nothing. Everything is excellent.

Apr 27, 2025
Was there anything that you feel was outstanding?
They were all so kind and caring.