Emergency Department

Directions

4.7 out of 5

298 verified ratings

298 Ratings, 194 Comments


Aug 18, 2024
What would you tell family and friends about your experience with this provider?
Very fast, kind, and assuring. I will visit Hailey again

Aug 18, 2024
What would you tell family and friends about your experience with this provider?
Thank you so much and be safe

Aug 17, 2024
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable

Aug 16, 2024
What would you tell family and friends about your experience with this provider?
Excellent care and great experience overall

Aug 16, 2024
What would you tell family and friends about your experience with this provider?
Very good experience

Aug 16, 2024
What would you tell family and friends about your experience with this provider?
Everyone was amazing

Aug 15, 2024
What would you tell family and friends about your experience with this provider?
Excellent care to help my child with an unscheduled visit due to suspected UTI. Only trouble we had was the Rx was sent to Walgreens instead of Walmart and it took a little longer to track that down and get her the prescription than anticipated.

Aug 15, 2024
What would you tell family and friends about your experience with this provider?
Always excellent service. Highly recommend.

Aug 15, 2024
What would you tell family and friends about your experience with this provider?
I had a very positive experience. My questions were answered, and an x-ray was taken and explained to me. This was in regard to a infected toe.

Aug 15, 2024
What would you tell family and friends about your experience with this provider?
She was excellent

Aug 13, 2024
What would you tell family and friends about your experience with this provider?
Seemed thorough. Prescribed meds that cleared up my problem in a few days.

Aug 11, 2024
What would you tell family and friends about your experience with this provider?
Walk-in clinic visit because EZ Care too busy. Hailey is super. Have seen her twice in past 2 months because EZCare not staffed/too busy.

Aug 9, 2024
What would you tell family and friends about your experience with this provider?
We saw Miss Haleigh in the community care clinic. She provided exceptional care. Listened to our concerns and we were able to get a prescription the same day in order for my daughter to start feeling better.

Aug 7, 2024
What would you tell family and friends about your experience with this provider?
She is top notch, professional, knowledgeable, caring.

Aug 7, 2024
What would you tell family and friends about your experience with this provider?
The staff was very friendly and professional. They answered my questions and I would definitely use the walk in clinic again.

Aug 7, 2024
What would you tell family and friends about your experience with this provider?
It was very good and they were understanding and helped with what I needed

Aug 5, 2024
What would you tell family and friends about your experience with this provider?
She is very professional and empathic. Highly recommended.

Aug 1, 2024
What would you tell family and friends about your experience with this provider?
Very punctual, polite, and professional. A trip to the dr is usually not something you forward to, but everyone on the staff was pleasant and moved us right through as thoroughly as needed.

Jul 31, 2024
Very professional and met all my needs & concerns

Jul 31, 2024
What would you tell family and friends about your experience with this provider?
I would say she was very good and empathetic

Jul 31, 2024
What would you tell family and friends about your experience with this provider?
Go see Haley!

Jul 27, 2024
Thanks Dr. Hailey Cockerill for your excellent and professional attention to me! I’m very grateful.

Jul 27, 2024
What would you tell family and friends about your experience with this provider?
I’m very grateful with the medical attention: comfortable place, friendly and professional services. Thanks so much 🫶

Jul 26, 2024
What would you tell family and friends about your experience with this provider?
It worked out great for me! Very nice people!

Jul 25, 2024
What would you tell family and friends about your experience with this provider?
Go excellent care

Jul 25, 2024
What would you tell family and friends about your experience with this provider?
They are very nice and they listen. That is important .

Jul 25, 2024
What would you tell family and friends about your experience with this provider?
Very friendly and quick

Jul 24, 2024
What would you tell family and friends about your experience with this provider?
She was knowledgeable and personable.

Jul 24, 2024
What would you tell family and friends about your experience with this provider?
Hailey was very much so professional and knowledgeable for the care I needed that day!

Jul 23, 2024
What would you tell family and friends about your experience with this provider?
If you can’t get into your own Doctor go there, they will take care of all your needs and issues

Jul 23, 2024
What would you tell family and friends about your experience with this provider?
A good servive

Jul 23, 2024
What would you tell family and friends about your experience with this provider?
It will do in a pinch. Know what your doing as a patient and preferably anything serious head down to Petoskey or Detroit. My best drs are in Oakland/Wayne County.

Jul 23, 2024
What would you tell family and friends about your experience with this provider?
This Walk-in Urgent Care Clinic is top notch! From answering my questions when I first called to inquire their hours and if I should come there; to the professional yet welcoming manner Jen, their receptionist, treated me; to Trina, the nurse, who carefully and professionally took down my medical history as well as my reason for coming there; and finally to P.A. Hailey, who was professional and caring at the same time , in providing me with the highest degree of medical care and treatment, I have and will continue to recommend this medical care facility!! Thank you all! I also appreciate the professionalism and compassionate treatment I received from Julie in Radiology. She carefully took the x-rays that would show that I had broken my right pinkie toe. This may seem a small injury, but I can tell you it was quite painful, yet Julie took great care to be sure that my pain did notincrease no matter positions my foot had to be in. Strongly recommend Julie as the best in Radiolog

Jul 22, 2024
What would you tell family and friends about your experience with this provider?
Excellent service

Jul 20, 2024
What would you tell family and friends about your experience with this provider?
Use them

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
Knowledge was good. Carrying dt.

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
I WISH THEY HAD TOLD ME THAT THE VETERANS ASMIBISTRATION DOES NOT RECOGNIZE THAM AS A SERVICE FOR VETERANS AND WILL NOT PAY THEIR BILL FOR ME. THEY MUST BILL TRI-CARE IF THEY WANT PAY AS I PERSONALLY HAVE TOLD MY-MICHIGAN NEVER TO DO ANYTHING THAT I PERSONALLY HAVE TO PAY FOR!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
Hailey was terrific. She came up with a plan to handle my shingles, explained carefully and patiently, answered my questions. It was a positive experience.

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
I was very pleased with my experience at the Walk-In Care Clinic. It was the first time I had been there. The staff was professional and I was treated and cared for well. I arrived a few minutes before closing and I was still seen. I appreciate the excellent care and service. Thank you.

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
She is very nice

Jul 17, 2024
What would you tell family and friends about your experience with this provider?
Avoid if possible

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Hailey is very thorough in her questions and explanations. She is able to do a great job of in room visual testing, in my case, neurological. She is very professional but puts patients at ease. I think she is a wonderful provider, and would highly recommend her!!🤗🤗

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
She was super professional, made me feel heard and understood. Didn’t judge me on any of my answers or questions. Super efficient office visit as well which I was extremely impressed with.

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Go to them

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Excellent care at the Clinic

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Took care of my health issue

Jul 5, 2024
What would you tell family and friends about your experience with this provider?
Hailey was excellent! My son was seen by her in the walk-in clinic. She was friendly and listened to both myself and my child (patient). She acknowledged what had been discussed and also provided additional support/information to the situation. I appreciated our visit with her and would most definitely see her again!

Jul 4, 2024
What would you tell family and friends about your experience with this provider?
They are friendly, fast and helpful.

Jul 3, 2024
What would you tell family and friends about your experience with this provider?
My experience with the provider was great. My experience with the front desk was extremely poor. I was very sick and hadn't had much sleep in 3-4 days. When I walked in the door I saw they had a number system so I pulled a # and sat down. Two more people came in behind me and she signed them in. When I went up and ask if they don't use the number system her reply was sometimes I don't notice that someone has taken a # and just keep signing them in. My suggestion would be for your office to do one or the other. If she isn't going to ask patients to get a number and doesn't look to see if there has been any pulled what is the sense in having a # system sitting out there. It put me seeing the provider later than it should have been.

Jul 1, 2024
Was there anything that you feel was outstanding?
Wait time was fantastic. Less than 15 minutes.
What could have been done to improve your experience?
Not much.