Emergency Department: MyMichigan Medical Center Sault
MyMichigan Medical Center Sault
500 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.5 out of 5
1,918 verified ratings
1,918 Ratings, 667 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients repeatedly praise compassionate, knowledgeable, and attentive care across the Emergency Department. Staff teamwork (physicians, PAs, nurses, techs, registration) and clear communication are highlighted, along with efficient, timely service and good bedside manner—especially with children and sensitive cases. A few isolated comments note minor issues with feeling rushed or an IV incident. X-rays, ultrasound, and phlebotomy/IV care are mentioned as notable procedures handled well.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 18, 2026
Was there anything that you feel was outstanding?
Very caring and helpful
Mar 16, 2026
Was there anything that you feel was outstanding?
Staff was very helpfull. Josh treated me with respect and kindness.
Mar 16, 2026
Was there anything that you feel was outstanding?
Helped me out big time which getting shots I needed
Mar 15, 2026
Was there anything that you feel was outstanding?
Dr Panetta was excellent and thorough. He listened to our concerns and he has a great bedside manner. He is very intelligent and we were impressed with his care. Jillian was amazing. She is a one of a kind nurse. We were so lucky to have this team here today. Thank you for providing excellent care!
What could have been done to improve your experience?
Nothing.
Mar 14, 2026
Was there anything that you feel was outstanding?
my visit was good. The nurses and doctor were nice.
Mar 11, 2026
Was there anything that you feel was outstanding?
Kaylee is excellent
Mar 11, 2026
Was there anything that you feel was outstanding?
Every person we encountered was professional, understanding, and just awesome. We were totally impressed and thankful for the care and concern we received from all. Thank you so very much!,
Mar 11, 2026
Was there anything that you feel was outstanding?
The kindness of staff
Mar 11, 2026
Was there anything that you feel was outstanding?
Molly, Emily, kaylee were all super efficient and friendly. Made this er visit a breeze!
Mar 11, 2026
Was there anything that you feel was outstanding?
Thorough , prompt care. Well explained
Mar 10, 2026
Was there anything that you feel was outstanding?
Dr. Gluck was excellent
Mar 10, 2026
Was there anything that you feel was outstanding?
The staff was very understanding and friendly.
What could have been done to improve your experience?
Less wait time
Mar 10, 2026
Was there anything that you feel was outstanding?
They brought me food and was very nice to me
What could have been done to improve your experience?
Nothing at all
Mar 9, 2026
Was there anything that you feel was outstanding?
Very pleased
Mar 9, 2026
Was there anything that you feel was outstanding?
Very kind and polite staff
What could have been done to improve your experience?
More staff
Mar 9, 2026
Was there anything that you feel was outstanding?
The social worker who had helped me was phenomenal!
What could have been done to improve your experience?
I would not change a thing
Mar 9, 2026
What could have been done to improve your experience?
Waiting room smelled like vomit or diarrhea
Mar 9, 2026
Was there anything that you feel was outstanding?
Everything was excellent,love the care I get here.
What could have been done to improve your experience?
Nothing it was perfect
Mar 8, 2026
Was there anything that you feel was outstanding?
In and out very fast
Mar 7, 2026
Was there anything that you feel was outstanding?
Doctors and nurses
Mar 7, 2026
Was there anything that you feel was outstanding?
The overall understanding and attention to detail
What could have been done to improve your experience?
A snack and a beverage offered at some point
Mar 6, 2026
Was there anything that you feel was outstanding?
I’m just saying that was amazing 🤩 thank you 🙏
What could have been done to improve your experience?
Don’t stop your. Care was wonderful
Mar 6, 2026
Was there anything that you feel was outstanding?
Everyone working was great
What could have been done to improve your experience?
It was excellent
Mar 5, 2026
Was there anything that you feel was outstanding?
The entire staff was very nice and informative. Everyone seemed very kind and approachable.
Mar 5, 2026
What could have been done to improve your experience?
IV came apart during CT Scan and blew contrast on my face twice.
Mar 5, 2026
Was there anything that you feel was outstanding?
I didn’t feel rushed and they listened carefully with respect
What could have been done to improve your experience?
Not much
Mar 5, 2026
Was there anything that you feel was outstanding?
Amazing care listened to me as a parent and very quickly efficiently diagnosis and treatment . Best experience in this er I’ve ever had!
Mar 5, 2026
Was there anything that you feel was outstanding?
Dr Raycraft, Karrie my nurse and my X-ray tech were just phenomenal.
Mar 4, 2026
Was there anything that you feel was outstanding?
Everyone was kind and very friendly
What could have been done to improve your experience?
No issues. Everything was great
Mar 3, 2026
What could have been done to improve your experience?
The doctor could have actually cared about getting rid of my migraine
Mar 3, 2026
Was there anything that you feel was outstanding?
Nurses were all very nice and informative.
What could have been done to improve your experience?
Nothing was great
Mar 3, 2026
Was there anything that you feel was outstanding?
Outstanding nurses. And Dr. Seen and treated fast and very polite
Mar 3, 2026
Was there anything that you feel was outstanding?
My nurse Emily was fantastic giving care and explaining everything. The Dr I had was concerned and worked hard for an answer. He was wonderful too
What could have been done to improve your experience?
Nothing. It was great
Mar 2, 2026
Was there anything that you feel was outstanding?
The secretary is Amazing and really honed in on the needs of everyone in the waiting room. The nurses, techs, and students were equally attentive, friendly, and knowledgeable. As was Dr Danielle.
Mar 1, 2026
Was there anything that you feel was outstanding?
Molly and Danielle were great
Feb 28, 2026
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Great
Feb 28, 2026
Was there anything that you feel was outstanding?
That they understand and did what there supposed to do.
Feb 28, 2026
Was there anything that you feel was outstanding?
The doctor listened
Feb 27, 2026
Was there anything that you feel was outstanding?
Everything was amazing
What could have been done to improve your experience?
Nothing it was perfect
Feb 26, 2026
Was there anything that you feel was outstanding?
Allie was great. Very kind and knew her job very well.
Feb 26, 2026
Was there anything that you feel was outstanding?
Overall treatment was outstanding
What could have been done to improve your experience?
All great
Feb 24, 2026
Was there anything that you feel was outstanding?
My nurse was very nice
Feb 24, 2026
Was there anything that you feel was outstanding?
Everybody went out of there way to make sure I was comfortable and felt at ease at every moment throughout my visit
Feb 24, 2026
Was there anything that you feel was outstanding?
Jerry [ ] Thank you
Feb 24, 2026
Was there anything that you feel was outstanding?
Nothing is perfect, but this was very,very good care
What could have been done to improve your experience?
Nothing 😁
Feb 23, 2026
Was there anything that you feel was outstanding?
Was in the waiting room for 6 hours and my pain was brushed off as non emergent
What could have been done to improve your experience?
More space and staff
Feb 23, 2026
Was there anything that you feel was outstanding?
The hospital workers were calm and considerate. They helped me quickly took great care of me. Excellent workers all around
What could have been done to improve your experience?
The staff were perfect. No complaints. Very professional.
Feb 23, 2026
What could have been done to improve your experience?
Clean the emergency room waiting room
Feb 23, 2026
Was there anything that you feel was outstanding?
Everything was great really happy
Feb 22, 2026
What could have been done to improve your experience?
All was well treated