Emergency Department: MyMichigan Medical Center Sault
MyMichigan Medical Center Sault
500 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.5 out of 5
2,128 verified ratings
2,128 Ratings, 723 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2025
Was there anything that you feel was outstanding?
Stacey was excellent
Sep 23, 2025
What could have been done to improve your experience?
Make waiting room wait shorter
Sep 23, 2025
Was there anything that you feel was outstanding?
Other than the wait great experience
What could have been done to improve your experience?
Wait time
Sep 22, 2025
Was there anything that you feel was outstanding?
You are very good
What could have been done to improve your experience?
Nothing you guys are great
Sep 22, 2025
Was there anything that you feel was outstanding?
All the medical personnel were highly attentive as well as a. delight to speak with. They all deserve high praise and Berger pay
What could have been done to improve your experience?
Nothing to criticize
Sep 21, 2025
Was there anything that you feel was outstanding?
Denny and Dr Lufkin were very good. They explained everything
Sep 20, 2025
Was there anything that you feel was outstanding?
Dr Raycraft is wonderful.
What could have been done to improve your experience?
The room floor was very dirty. Hoping it was iodine and not blood. Plastic wrappers on floor.
Sep 19, 2025
Was there anything that you feel was outstanding?
Twyla and Dr Raycraft were great
Sep 19, 2025
Was there anything that you feel was outstanding?
Staff went above and beyond
Sep 19, 2025
Was there anything that you feel was outstanding?
Wasn’t given a call lite.
What could have been done to improve your experience?
Give all patients the CALL LITE and make sure it is in their reach. Thank you
Sep 19, 2025
Was there anything that you feel was outstanding?
Information on treatment for concussion and what to do.
What could have been done to improve your experience?
Time but that’s understandable
Sep 18, 2025
Was there anything that you feel was outstanding?
The way they took time to talk to me and assure me I felt cared about and listened to
What could have been done to improve your experience?
Couldn’t have improved was awesome
Sep 17, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and helpful
Sep 16, 2025
Was there anything that you feel was outstanding?
Great care from all staff
Sep 14, 2025
Was there anything that you feel was outstanding?
Brittany was the best nurse and Kaylee was such an amazing provider. They deserve a raise
Sep 14, 2025
Was there anything that you feel was outstanding?
Nurses and staff are excellent. They need more support and resources which will increase patient satisfaction. The wait was too long but I do not blame them. I stand by healthcare professionals.
What could have been done to improve your experience?
Shorter wait.
Sep 13, 2025
Was there anything that you feel was outstanding?
I waited for 5 hours to be seen.
What could have been done to improve your experience?
Less time in waiting room
Sep 13, 2025
Was there anything that you feel was outstanding?
Peggy
Sep 12, 2025
Was there anything that you feel was outstanding?
Elizabeth at Admitimg was wonderful. She answer all my questions. Went above and beyond to Google me numbers for Dentists. The next Gentleman was absolutely amazing making my daughter feel comfortable from the beginning to the end. Thank you, Mr. Josh. Doctor Kaylee was sure to answer all my concerns with legitimate answers. Absolutely caring and compassionate staff. Thank you MyMichigan Health Systems.
What could have been done to improve your experience?
Nothing absolutely caring compassionate staff 10 out of 10 Thank you from a Proud Michigan Military Mother
Sep 11, 2025
Was there anything that you feel was outstanding?
All nurses and doctor were very caring and I was taking care of very well
What could have been done to improve your experience?
Nothing I was very well taking care of
Sep 11, 2025
Was there anything that you feel was outstanding?
The nursing care was excellent
What could have been done to improve your experience?
Computer in room not functioning
Sep 11, 2025
What could have been done to improve your experience?
It is always the same thing when you come in, here for hours minimal checks and no answers. She has been here several times for the same thing and we never get answers
Sep 11, 2025
Was there anything that you feel was outstanding?
Nurse Ashley [ ] is so helpful and kind. Thank you for making my experience so much better
Sep 11, 2025
Was there anything that you feel was outstanding?
The staff
Sep 10, 2025
Was there anything that you feel was outstanding?
Nurses and doctors attentiveness
Sep 10, 2025
Was there anything that you feel was outstanding?
Everyone was nice
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone & everything is awesome.I would give a 5 star rating. Appreciate everything they have done. Thank you
What could have been done to improve your experience?
No complaints
Sep 8, 2025
Was there anything that you feel was outstanding?
The care
Sep 8, 2025
What could have been done to improve your experience?
It was good
Sep 8, 2025
Was there anything that you feel was outstanding?
The staff did a great job. Very pleased with the care and results.
Sep 8, 2025
Was there anything that you feel was outstanding?
Care and attitude of the staff
What could have been done to improve your experience?
Shorter time to wound inspection and cleaning
Sep 8, 2025
Was there anything that you feel was outstanding?
It’s good
Sep 8, 2025
Was there anything that you feel was outstanding?
Just was taken well care of.
Sep 7, 2025
Was there anything that you feel was outstanding?
Kylee was a phenomenal nurse! Had excellent care from the moment I walked into the door! Stacy was fantastic and very caring! I’d also like to thank Allie PA for the excellent care she provided! Will highly recommend this crew in the ER
Sep 7, 2025
Was there anything that you feel was outstanding?
The level of professionalism and kindness.
What could have been done to improve your experience?
It was too cold, I had to wear a blanket to stay warm.
Sep 6, 2025
Was there anything that you feel was outstanding?
Everyone was fantastic.
Sep 5, 2025
What could have been done to improve your experience?
The wait to get back to the emergency room from registration is not good.
Sep 5, 2025
Was there anything that you feel was outstanding?
Excellent care start to finish. Thank you to the staff.
Sep 5, 2025
Was there anything that you feel was outstanding?
The level of understanding
Sep 5, 2025
Was there anything that you feel was outstanding?
Everyone one was so nice and caring with my son and ever helpful
Sep 4, 2025
Was there anything that you feel was outstanding?
I was in and out very quickly.
Sep 4, 2025
Was there anything that you feel was outstanding?
Overall service was outstanding 🙂
What could have been done to improve your experience?
All good
Sep 4, 2025
Was there anything that you feel was outstanding?
A lot,
Sep 3, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent. They deserve a healthy raise…
What could have been done to improve your experience?
Was a very good experience. Give the staff a raise…
Sep 3, 2025
Was there anything that you feel was outstanding?
Everyone was wonderful
Sep 3, 2025
Was there anything that you feel was outstanding?
The staff was very nice and good
Sep 3, 2025
Was there anything that you feel was outstanding?
The Doctor, nurse and ct technician were all outstanding!
Sep 2, 2025
Was there anything that you feel was outstanding?
Molly rn and Dr woolever and Dr Raycraft were great
Aug 29, 2025
Was there anything that you feel was outstanding?
Friendliness of staff, very caring. They are great
Aug 29, 2025
Was there anything that you feel was outstanding?
They all made me feel very safe when I was scared and the treat me very well