Emergency Department: MyMichigan Medical Center Sault

MyMichigan Medical Center Sault

500 Osborn Boulevard

Sault Ste. Marie, MI 49783 Directions

(906) 635-4402

www.mymichigan.org

4.4 out of 5

1,984 verified ratings

1,984 Ratings, 680 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 29, 2025
Was there anything that you feel was outstanding?
Alyciia provided top notch care, Kind, caring and professional.

Dec 29, 2025
Was there anything that you feel was outstanding?
Very efficient and the overall concern and quality was very heartfelt
What could have been done to improve your experience?
Not having to come here…but I am glad you are right down the street.

Dec 27, 2025
What could have been done to improve your experience?
More privacy during registration.

Dec 27, 2025
What could have been done to improve your experience?
Better treatment and attention

Dec 26, 2025
Was there anything that you feel was outstanding?
Doctor was great asking questions and giving great care. I felt like I was in good hands today. He made sure to give the best urgency and recommended after care.
What could have been done to improve your experience?
I have no complaints today

Dec 26, 2025
Was there anything that you feel was outstanding?
The communication was absolutely amazing
What could have been done to improve your experience?
Nothing it was excellent

Dec 26, 2025
Was there anything that you feel was outstanding?
The nurses

Dec 26, 2025
Was there anything that you feel was outstanding?
The nurse was very good at explaining everything and was so polite with her smile🙂

Dec 25, 2025
Was there anything that you feel was outstanding?
Great hospitality

Dec 25, 2025
Was there anything that you feel was outstanding?
All of the staff were very welcoming and kind. Thank you.

Dec 25, 2025
Was there anything that you feel was outstanding?
Nursing and physician staff was excellent. Staff answering the phone [Removed PHI] could have more warmth and compassion.
What could have been done to improve your experience?
All wonderful … just add more warmth and care when answering the phone [Removed PHI]

Dec 22, 2025
Was there anything that you feel was outstanding?
Overall care by staff

Dec 21, 2025
Was there anything that you feel was outstanding?
Care and time
What could have been done to improve your experience?
Room sanitation

Dec 20, 2025
Was there anything that you feel was outstanding?
Just normal and they helped me understand what I needed to do after are also

Dec 19, 2025
Was there anything that you feel was outstanding?
Everyone’s attitude and how they’re committed to correcting your problems
What could have been done to improve your experience?
Nothing at this point

Dec 19, 2025
What could have been done to improve your experience?
Nothing it was good

Dec 18, 2025
Was there anything that you feel was outstanding?
Everyone was very good at their job. The X-ray technician came to the room to do the X-ray and that was very convenient

Dec 18, 2025
Was there anything that you feel was outstanding?
Xraytech

Dec 17, 2025
Was there anything that you feel was outstanding?
Gentleman from lab was such a sweetheart.
What could have been done to improve your experience?
Kyle really made me feel like a bother

Dec 17, 2025
Was there anything that you feel was outstanding?
Kris was awesome she made me feel like somebody cared about me she was an amazing nurse. Dr bones or broth travel Dr he was very nice and he made me feel I could trust him.
What could have been done to improve your experience?
Heat lol

Dec 17, 2025
Was there anything that you feel was outstanding?
Everything. Dr. Bose and my nurse Kris were amazing.
What could have been done to improve your experience?
The wait in the waiting room.

Dec 16, 2025
Was there anything that you feel was outstanding?
The staff was fantastic and really helped me out.

Dec 16, 2025
Was there anything that you feel was outstanding?
Everything from the beginning to the end

Dec 16, 2025
Was there anything that you feel was outstanding?
Dr Bowen and nurse Sharon were amazing with my little. For once I’m proud of our hospital

Dec 16, 2025
Was there anything that you feel was outstanding?
I truly felt heard and taken care of and fast with assistance and made me feel comfortable, thank you very much for your support and help! Keep up the great work

Dec 16, 2025
Was there anything that you feel was outstanding?
Explaining everything that s going on and the findings

Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone and everything was incredible. Great work by everyone I encountered

Dec 15, 2025
Was there anything that you feel was outstanding?
The ultrasound tech was very kind and understanding. Definitely calmed me down.
What could have been done to improve your experience?
Maybe the doctor could have a bit more patience, he said a possibility without any research and it did not help at all.

Dec 15, 2025
Was there anything that you feel was outstanding?
The quality of the assessment and compassion

Dec 15, 2025
Was there anything that you feel was outstanding?
Ashley RN,Ashley RN and Allison PA are very professional, respectful and caring. They made my visit here a very good one.
What could have been done to improve your experience?
Everything was good. No change or maybe more staffing.

Dec 14, 2025
Was there anything that you feel was outstanding?
They are always so sweet,kind,and caring when I come in

Dec 13, 2025
Was there anything that you feel was outstanding?
Attentive and caring

Dec 13, 2025
Was there anything that you feel was outstanding?
Staff was amazing. Emily, Willow and Dr Gluck were amazing.

Dec 12, 2025
Was there anything that you feel was outstanding?
The Dr was VERY attentive and aware of prior visits for same reason and remembered them from before and is very caring and showing to make sure I’m taken care of and dealt with correct. Thank you!!

Dec 12, 2025
Was there anything that you feel was outstanding?
They did a good job
What could have been done to improve your experience?
Good job

Dec 12, 2025
Was there anything that you feel was outstanding?
Dr.Gluck and Karrie, my nurse were amazing at making me feel safe and comfortable during my visit I felt my level of care was outstanding. Thank you

Dec 11, 2025
Was there anything that you feel was outstanding?
The nurses were very helpful explaining what items were for what, how the buttons work to ask for help, etc.

Dec 9, 2025
Was there anything that you feel was outstanding?
Nurses!

Dec 9, 2025
Was there anything that you feel was outstanding?
Triage nurse was exceptional.

Dec 9, 2025
Was there anything that you feel was outstanding?
The registration lady was. Very polite and respectful

Dec 9, 2025
Was there anything that you feel was outstanding?
Everything was explained clearly and professionally and Dr Lufkin seemed very concerned

Dec 9, 2025
Was there anything that you feel was outstanding?
The phlebotomist
What could have been done to improve your experience?
I need more Bob

Dec 9, 2025
Was there anything that you feel was outstanding?
Ashley the nurse was fantastic and very caring
What could have been done to improve your experience?
I felt very dismissed by the doctor. There was a small tumor in my mri and I was just told it was nothing and I feel in the same boat as I came in

Dec 8, 2025
Was there anything that you feel was outstanding?
Pretty fast
What could have been done to improve your experience?
Nothing was pretty fast

Dec 8, 2025
Was there anything that you feel was outstanding?
Can’t ask for better anywhere

Dec 7, 2025
Was there anything that you feel was outstanding?
The entire experience was high quality!

Dec 7, 2025
Was there anything that you feel was outstanding?
Dr was very understanding and listened to what I said. Explained things the way I could understand. Nurses were very nice. Josh and Kris are excellent

Dec 6, 2025
Was there anything that you feel was outstanding?
The nurse was the best
What could have been done to improve your experience?
Quickr

Dec 6, 2025
Was there anything that you feel was outstanding?
The care was just amazing
What could have been done to improve your experience?
Nothing it was good

Dec 5, 2025
Was there anything that you feel was outstanding?
The nurses that took care of us are very nice to us.
What could have been done to improve your experience?
No everything was excellent.