BJC Health Heart & Vascular

Cardiology, Cardiovascular Disease, Interventional Cardiology, Cardiothoracic Surgery, Vascular Surgery

www.bjc.org

4.8 out of 5

1,486 verified ratings

1,486 Ratings, 556 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
What could have been done to improve your experience?
Nothing

Dec 19, 2025
Was there anything that you feel was outstanding?
Both Dr.Hussien and our nurse was very professional and courteous. Dr.Hussien was patient and he took out the time listen and addressed the issue.

Dec 19, 2025
Was there anything that you feel was outstanding?
Dr. Hussein was very kind, explained every detail, listen to my questions, the kind of doctor and nurses I was looking for. Thank you!
What could have been done to improve your experience?
Every thing went smoothly in and out right away

Dec 19, 2025
Was there anything that you feel was outstanding?
The whole staff and Doctor
What could have been done to improve your experience?
Nothing

Dec 19, 2025
Was there anything that you feel was outstanding?
Everyone was great.
What could have been done to improve your experience?
Nothing

Dec 19, 2025
What could have been done to improve your experience?
Nothing. All very good. Very nice Dr Shanmugen! He really listened to me 👍🏻

Dec 18, 2025
Was there anything that you feel was outstanding?
All answers were given promptly

Dec 17, 2025
Was there anything that you feel was outstanding?
Staff was friendly and professional. Dr. Hussein was very courteous, knowledgeable, informative and thorough. I felt quite comfortable with him and team.

Dec 17, 2025
Was there anything that you feel was outstanding?
Excellent, smart, compassionate physician.
What could have been done to improve your experience?
Nothing

Dec 17, 2025
Was there anything that you feel was outstanding?
All of staff including doctor
What could have been done to improve your experience?
Nothing comes to mind

Dec 17, 2025
Was there anything that you feel was outstanding?
This was my first time seeing Dr. Balaji, and I’m thrilled to have him as my new Cardiologist.! He was very caring and communicative, and also very professional. He was well aware of my health history before he entered the room. I’m so happy that I chose him as my new cardiologist, and before I even left the building, I texted a friend and highly recommended Dr. Balaji.
What could have been done to improve your experience?
N/A

Dec 17, 2025
Was there anything that you feel was outstanding?
Everyone was friendly AND efficient.
What could have been done to improve your experience?
Nothing

Dec 15, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No

Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone is great at this office
What could have been done to improve your experience?
All good

Dec 13, 2025
Was there anything that you feel was outstanding?
The cardiology group members that I had contact with during my recent checkup were excellent. From Dr.Patel and the entire staff were pleasant and professional. Most importantly I felt that they truly cared about my wellbeing.
What could have been done to improve your experience?
Nothing.

Dec 12, 2025
Was there anything that you feel was outstanding?
Everyone was very professional and friendly
What could have been done to improve your experience?
Nothing

Dec 12, 2025
Was there anything that you feel was outstanding?
I’m going to miss Dr Sewall. He’s the best!

Dec 12, 2025
Was there anything that you feel was outstanding?
I thought Dr. Faye Rao time to answer my questions and her answers was exceptional.
What could have been done to improve your experience?
Nothing

Dec 12, 2025
Was there anything that you feel was outstanding?
Nusre. Cheryl was very very helpful and gave me valuable information. Excellent nurse and person
What could have been done to improve your experience?
Nothing that I could recommend

Dec 12, 2025
Was there anything that you feel was outstanding?
all the staff were very friendly.
What could have been done to improve your experience?
n/a

Dec 11, 2025
Was there anything that you feel was outstanding?
Stephanie, the nurse practitioner, was excellt! She is very knowledgeable and explained my event monitor events one by one, making sure I understood. She also discussed possible solutions for the irrelarities the monitor recorded. She was also very personable. My husband joined my visit and he was also very impressed with her knowledge and ability to explain things in laymen terms
What could have been done to improve your experience?
Nothing at all!

Dec 11, 2025
Was there anything that you feel was outstanding?
Both nurse and Stephanie Simms were professional and friendly.
What could have been done to improve your experience?
Nothing

Dec 11, 2025
Was there anything that you feel was outstanding?
When Dr Rao came into the room, she had the most beautiful smile ang greeting I was put to ease. This was my first visit with her and knew she had my best interest at heart, I was so happy to have been put into her care.
What could have been done to improve your experience?
In my opinion this was the best exam I could have wished for

Dec 11, 2025
Was there anything that you feel was outstanding?
Besides Dr Patel who is awesome, his nurse was helpful and informative
What could have been done to improve your experience?
Nothing

Dec 11, 2025
Was there anything that you feel was outstanding?
Staff and of course, Dr. Patel 💙
What could have been done to improve your experience?
Nothing!

Dec 11, 2025
Was there anything that you feel was outstanding?
All the staff I had contact with was great
What could have been done to improve your experience?
Not a thing

Dec 11, 2025
Was there anything that you feel was outstanding?
Megan was wonderful. She answered my questions and provided in depth explanations of treatments. I will ask for her at my next visit.

Dec 10, 2025
Was there anything that you feel was outstanding?
Dr Sewall has always been a terrific doctor. He took very good care of me and I am going to miss him dearly.
What could have been done to improve your experience?
Nothing!

Dec 10, 2025
Was there anything that you feel was outstanding?
Everyone knew their jobs and took good care of meSatis
What could have been done to improve your experience?
Everything was fine

Dec 10, 2025
Was there anything that you feel was outstanding?
Dr.Koester is very personable and listens to you. I highly recommend him.

Dec 9, 2025
What could have been done to improve your experience?
More information. More involvement. More sense of urgency. More interest.

Dec 9, 2025
Was there anything that you feel was outstanding?
Stephanie was fantastic, she answered all of my questions and explained everything very well. Everyone was extremely nice and helpful.

Dec 9, 2025
Was there anything that you feel was outstanding?
Dr. Rao personable, through, explained more than any other Dr. I have seen in this office. A real treat .
What could have been done to improve your experience?
Nothing entire staff top rate..

Dec 9, 2025
What could have been done to improve your experience?
The staff I spoke with were friendly and professional. I have no complaints.

Dec 9, 2025
Was there anything that you feel was outstanding?
When we asked questions on care at different locations he looked up on system went above and beyond. I feel fortunate he is my doctor and managing my care.
What could have been done to improve your experience?
Nothing

Dec 8, 2025
Was there anything that you feel was outstanding?
i love this hospital. inpatient or outpatient your care is wonderful.That is why I drive 45 minutes from Illinois to your facility.

Dec 8, 2025
Was there anything that you feel was outstanding?
Megan and [staff] are excellent.

Dec 6, 2025
Was there anything that you feel was outstanding?
Thanks to Dr. Young and staff. They were so kindhearted. Best staff ever.
What could have been done to improve your experience?
Everything was great, no complaints:

Dec 5, 2025
Was there anything that you feel was outstanding?
Everyone was awesome
What could have been done to improve your experience?
Nothing!! Everything was perfect

Dec 5, 2025
Was there anything that you feel was outstanding?
All staff were professional, polite and friendly.

Dec 5, 2025
Was there anything that you feel was outstanding?
Dr. Hussein really has a great bedside manner, explains options for preventive care while involving the patient. He also has an excellent rapport with staff.

Dec 5, 2025
Was there anything that you feel was outstanding?
Just wanted to express my sincere appreciation and thanks to Dr. Patel’s personalized care and professionalism during my past 2 1/2 years. Always spends time to discuss conditions, treatments and is an excellent listener! As a FT caretaker for my wife, he was ALWAYS considerate of my situation, and need for availability to care for her. He very well may have saved my life, by ordering a Heart CT scan last year which showed significant blockage in my main, LAD artery. I am sad to see him go, but wish him all the best! Thank you sir!

Dec 5, 2025
Was there anything that you feel was outstanding?
Dr Patel ..

Dec 5, 2025
Was there anything that you feel was outstanding?
Dr Patel was very great avoided what cold have been deadly for me I am very grateful for what he did for me Thanks

Dec 4, 2025
Was there anything that you feel was outstanding?
Every one was friendly and professional

Dec 4, 2025
Was there anything that you feel was outstanding?
Megan Steven’s was very kind & caring, & she explained the reasons for my shortness of breath. I appreciated her time, her willingness to answer my questions & her overall thoroughness. She is sending explanations of test results.
What could have been done to improve your experience?
Nothing

Dec 3, 2025
Was there anything that you feel was outstanding?
I am going to miss Dr. Sewall. Wish him well on his upcoming retirement. He’s the best.
What could have been done to improve your experience?
He never retires.

Dec 3, 2025
Was there anything that you feel was outstanding?
You are losing an excellent doctor and a caring individual when dr sewall walks out the door for last time. He has been instrumental in getting me from bad starting point to a pretty good prognosis going forward. So glad that I got onto his patient list

Dec 3, 2025
Was there anything that you feel was outstanding?
Yes, Dr Koester was awesome!! This was my husband & my 1st visit with Dr Koester, after my husband's cardiologist for 20+ yrs retired. We were not expecting the same level of care that we had received. Boy, did Dr Koester prove us wrong!! Dr Koester took the time with each of us to assure we were comfortable, and understood what he was saying. We look forward to the same lasting professional & friendly relationship with Dr Koester as we had!! Thank you!!
What could have been done to improve your experience?
Absolutely nothing!!

Dec 3, 2025
Was there anything that you feel was outstanding?
Doctor and staff were excellent
What could have been done to improve your experience?
Nothing