BJC Healthcare - Heart & Vascular

www.bjc.org

4.8 out of 5

7,323 verified ratings

7,323 Ratings, 1846 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 11, 2025
Was there anything that you feel was outstanding?
All good.
What could have been done to improve your experience?
?

Jul 2, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
All good

Jun 27, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Nothing

Jun 25, 2025
Was there anything that you feel was outstanding?
Excellent visit

Jun 21, 2025
What could have been done to improve your experience?
All good

Jun 20, 2025
Was there anything that you feel was outstanding?
Excellent
What could have been done to improve your experience?
Everything was excellent

Jun 14, 2025
Was there anything that you feel was outstanding?
Lori was wonderful from the time she came bouncing in the room. She put me at ease and made me feel comfortable. She had confidence and was knowledge. We need more people in the medical field like her.
What could have been done to improve your experience?
Not one thing could have been improved. Lori was my star.

Jun 14, 2025
Was there anything that you feel was outstanding?
Dr. Fraley is an excellent cardiologist. Works well with his patients.
What could have been done to improve your experience?
Nothing

Jun 14, 2025
Was there anything that you feel was outstanding?
Yes Dr. Spiegel and staff. They worked me in even though I was late.

Jun 14, 2025
Was there anything that you feel was outstanding?
The staff and Dr Khaja were very friendly and courteous. Dr Khaja is the reason why I travel from Wright City to his facility in Festus or Sunset Hills. I have been under his care since day one with my heart condition.

Jun 14, 2025
Was there anything that you feel was outstanding?
Doctor took the time to explain why he felt I needed a medication that I was hesitant to take.

Jun 14, 2025
Was there anything that you feel was outstanding?
Dr. Smith is very good at explaining everything in detail.
What could have been done to improve your experience?
I was very pleased with my visit.

Jun 14, 2025
Was there anything that you feel was outstanding?
All where extremely polite and helpful
What could have been done to improve your experience?
Great, keep up the good work.

Jun 14, 2025
Was there anything that you feel was outstanding?
Dr Westerfield is always friendly and helpful
What could have been done to improve your experience?
Nothing all was good!!

Jun 13, 2025
What could have been done to improve your experience?
Less time waiting for the doctor after when vitals were taken, I rated thirty five minutes before the doctor came to see that is uncalled for

Jun 13, 2025
Was there anything that you feel was outstanding?
Everybody was friendly and courteous.

Jun 13, 2025
Was there anything that you feel was outstanding?
Dr. Fraley takes his time and that is much appreciated. He explains everything well and is very understanding.
What could have been done to improve your experience?
Not much.

Jun 13, 2025
Was there anything that you feel was outstanding?
All the personnel were very friendly and helpful
What could have been done to improve your experience?
I have no complaints. Everything was great

Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Sewall is always excellent!

Jun 13, 2025
Was there anything that you feel was outstanding?
The dr and his nursing staff are amazing!

Jun 13, 2025
Was there anything that you feel was outstanding?
All staff were polite and courteous during the exam. Dr Khaja was very informative to our care and answered questions that were asked would not be able to find any doctor that would provide us the same service.
What could have been done to improve your experience?
Nothing

Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Patel of course
What could have been done to improve your experience?
For me nothing everything was really great

Jun 13, 2025
Was there anything that you feel was outstanding?
The facility and staff are great and the thoughtful and knowledgeable discussion regarding the plan for my care by Dr Smith was excellent - many thanks!!

Jun 12, 2025
Was there anything that you feel was outstanding?
Everyone that was involved in my care.
What could have been done to improve your experience?
My experience has always been great.

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr Kandula has been my cardiologist for about 28 years ! I trust him completely!

Jun 12, 2025
Was there anything that you feel was outstanding?
The entire team of professionals was courteous, attentive, and focused on doing a great job. Dr Kandula, my long-time cardiologist, and I have a great relationship and I trust his expertise and advice to me.
What could have been done to improve your experience?
Nothing.

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr was friendly and professional.

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr. Speidle is excellent!
What could have been done to improve your experience?
Nothing

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr Shpigel is an exceptional doctor and we are grateful to have him!
What could have been done to improve your experience?
Nothing

Jun 12, 2025
Was there anything that you feel was outstanding?
I like Dr Koester. He was easy to talk to and explained everything to me.
What could have been done to improve your experience?
None

Jun 12, 2025
Was there anything that you feel was outstanding?
The medical team was very efficient, friendly, and helpful.
What could have been done to improve your experience?
I cannot think of anything at this time

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr. Westerfield always makes me feel at ease which is rare for me at a doctors office. She makes it very personable. She never rushes the appointment. I absolutely love seeing her, it’s more like seeing a friend than a doctor.
What could have been done to improve your experience?
Nothing

Jun 12, 2025
Was there anything that you feel was outstanding?
Dr. Westerfield and her nurse were excellent.

Jun 11, 2025
Was there anything that you feel was outstanding?
Staff and Dr Tietjens were great. They were great together to get me in for an emergency appointment. Their follow up communication has been very helpful.

Jun 11, 2025
Was there anything that you feel was outstanding?
Everyone was exceptional. I know I will be well taken care of when I visit.
What could have been done to improve your experience?
Everything was great. Thank you

Jun 8, 2025
Was there anything that you feel was outstanding?
Excellent service
What could have been done to improve your experience?
Nothing I can think of

Jun 7, 2025
Was there anything that you feel was outstanding?
Excellent

Jun 7, 2025
Was there anything that you feel was outstanding?
I thought EVERYTHING and EVERYONE went smoothly and in a timely fashion
What could have been done to improve your experience?
N/S

Jun 7, 2025
Was there anything that you feel was outstanding?
Dr Fraley is an excellent doctor, treats you with compassion, explain things clearly. He stayed calmly while explaining things, did not rush. I am happy with my visit.
What could have been done to improve your experience?
None

Jun 7, 2025
Was there anything that you feel was outstanding?
Dr. Fraley is so caring yet professional.
What could have been done to improve your experience?
Nothing

Jun 7, 2025
Was there anything that you feel was outstanding?
Staff was very kind. Dr Sewall is always a gentleman
What could have been done to improve your experience?
Nothing.

Jun 7, 2025
Was there anything that you feel was outstanding?
Dr Sewall is so attentive and caring!! My favorite cardiologist
What could have been done to improve your experience?
Return phone calls within 24 hours

Jun 7, 2025
Was there anything that you feel was outstanding?
Doctor Legman and Nurse were very nice.
What could have been done to improve your experience?
Not anything

Jun 7, 2025
Was there anything that you feel was outstanding?
The whole staff was very attentive to any questions I had.

Jun 7, 2025
Was there anything that you feel was outstanding?
Everyone was great
What could have been done to improve your experience?
Everything was fine

Jun 7, 2025
Was there anything that you feel was outstanding?
Everything was great with all contacts.
What could have been done to improve your experience?
All was fine.

Jun 7, 2025
Was there anything that you feel was outstanding?
Every person that I had contact with was exceptionally professional
What could have been done to improve your experience?
Nothing

Jun 6, 2025
Was there anything that you feel was outstanding?
Very supportive and caring, always concerned about my best interest
What could have been done to improve your experience?
Nothing

Jun 6, 2025
Was there anything that you feel was outstanding?
Dr Kandula is interested in my total health care not just cardiac care

Jun 6, 2025
Was there anything that you feel was outstanding?
Dr. Fraley is always friendly, patient with me and answers all my questions. I never feel rushed