Franciscan Health - Service Line Ratings

4.9 out of 5

73,444 verified ratings

73,444 Ratings, 41,748 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 10, 2026
VERY PROFESSIONAL

Jul 10, 2026
Great physician

Jul 9, 2026
Great care!

Jul 9, 2026

Jul 9, 2026
Great Doctor

Jul 9, 2026

Jul 8, 2026
Great Doctor.

Jul 8, 2026

Jul 7, 2026

Jul 7, 2026
Great Doctor!

Jul 7, 2026
Good Service

Jul 6, 2026
Excellent

Jul 5, 2026
Very friendly

Jul 5, 2026
Excellent care.

Jul 3, 2026
She's very caring and friendly. I've already recommended her to my daughter!

Jul 3, 2026
Dr Hekman is very knowledgeable, personable and takes the time to truly understand medical needs

Jul 3, 2026
Very good explanations and thorough follow up regarding high blood pressure

Jul 3, 2026
He was nice and explained things clearly.

Jul 3, 2026
Very knowledgeable and caring.

Jul 3, 2026
I was seen by the doctor within a couple of minutes of being in the examining room. Doctor was thorough with his examination.

Jul 3, 2026
The doctor takes his time and listens to all my concerns and explains everything very well.

Jul 3, 2026
Listening and responding nicely

Jul 3, 2026
Dr. Rau is a kind and caring physician. He tries to work with you on your healthcare journey, not tell you what you should do. He listens and makes suggestions. You feel very understood and supported. He is friendly and easy to converse with.

Jul 3, 2026
I have and will continue to recommend him to my family and friends

Jul 3, 2026
Katherine is the best she listens and truly cares for her patients.

Jul 3, 2026
Really listens

Jul 3, 2026
Very informative and personal,explained everything and very caring

Jul 3, 2026
She is very concerned with whatever ailments you have

Jul 3, 2026
Very helpful and knowledgeable pleasant.

Jul 3, 2026
An excellent doctor

Jul 3, 2026
Very knowledgeable and caring professional. Excellent doctor!

Jul 2, 2026
Dr. Jones is a great doctor, and is very thorough.

Jul 2, 2026
He listened to my concerns, then proceeded to give me a number of things to do.I like that, gets to the point

Jul 2, 2026
I've always received awesome service and treatment with Franciscan, Dr. Sara Gonzalez was great, very helpful, explained any questions I had.

Jul 2, 2026
Extremely helpful. Spent extra time to understand my situation

Jul 2, 2026
Friendly, kind, caring and knowledgable

Jul 2, 2026

Jul 2, 2026
She listens and is caring

Jul 2, 2026
She’s great, listens to concerns and works to find a solution

Jul 2, 2026
Dr. Medina was concerned about everything about me from my medications to ordering any testing that I may need

Jul 2, 2026
He listens and responds

Jul 2, 2026
Good first experience. Willing to listen and work with existing program of care

Jul 2, 2026
Dr. Aslam is professional and also very responsive to the patient’s questions and concerns. She discussed the care plan with me thoroughly and gives clarification regarding any concerns that I have had about medication side effects. I really appreciate that. She forwards any prescriptions needed to the pharmacy that I requested in a timely manner. Her overall manner puts the patient at ease.

Jul 2, 2026
She’s patient and caring.

Jul 2, 2026
Same as above. What an incredible woman.

Jul 2, 2026
He calls to you.

Jul 2, 2026
Selena listened to us

Jul 2, 2026
Selena was very caring and professional. She answered all of my questions, took the time to explain things, and I never felt rushed.

Jul 2, 2026
Very thorough knowledgeable and helpful

Jul 2, 2026
You can talk to him and he talks back with explanation you can understand!