Franciscan Health - Service Line Ratings

4.9 out of 5

67,815 verified ratings

67,815 Ratings, 39,190 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
He listens and cares.

Dec 19, 2025
She took time & really listened to me.

Dec 19, 2025
She’s very patient and caring.

Dec 19, 2025
She listens, gives feedback to questions and concerns and seems to be very enthusiastic about her profession. You dont get the feeling she is just checking boxes during a visit.

Dec 19, 2025
He knows his patients, he’s very caring…your more then money coming in the door!

Dec 19, 2025
I have been a patient for 5 years and have been made to feel they appreciate me as a patient. When I come in they call me by my name and are updated on my history. I know I am one of many but am never made to feel that way. Rebecca stays updated on the newest medications and treatments available. She is exceptional in treating me and has a great bedside personality. Her follow-up is great.

Dec 19, 2025
He is very kind, and that's time to answer your questions

Dec 19, 2025
She takes the time with me. She also rescheduled my appointment to see me during a busy schedule time for my wife

Dec 19, 2025
caring, efficient, listens to me

Dec 19, 2025
Listens to you

Dec 19, 2025
Very through and very kind

Dec 19, 2025

Dec 19, 2025
He took time and answered all my questions.

Dec 19, 2025
She was nice and easy to talk and answered all of my questions! Gracie was also so sweet and kind!

Dec 19, 2025
Great experience meeting her for the first time. Very personable. She was thorough in going through my records and health history.

Dec 19, 2025
She listens carefully to what my concerns are and promptly acts on them.

Dec 19, 2025
Very caring physician. Thoughtful, intuitive, through. I never leave thinking my visit was incomplete.

Dec 19, 2025
Professional and took the time to go over everything.

Dec 19, 2025
Very kind and attentive. Seemed to genuinely care about me and wanted to help

Dec 19, 2025
Talked to me about my test, and how they affect me.

Dec 19, 2025
Listened to what I was saying and answered my questions

Dec 19, 2025
Excellent knowledge, caring, easy to talk to her.

Dec 19, 2025
Her enthusiasm is encouraging and welcomed. I’m happy she has chosen Crawfordsville for her practice.

Dec 19, 2025
Dr. Shah is a friendly guy, not condescending or stern. He welcomes questions and readily answers them, at a level of difficulty that he readily deuces from talking to you

Dec 19, 2025
She’s always courteous and always listens to my concerns. She explains the treatment plan thoroughly. I feel confident in her assessments of my health care too, a vital element.

Dec 19, 2025
Knowledgable, good bedside manner,

Dec 19, 2025
He allows you the time needed, he listens, and has the respect of you as a person.

Dec 19, 2025
Amazing experience will recommend to my friends and family thank you for a great experience.

Dec 19, 2025
She was nice and friendly, took care of my needs.

Dec 19, 2025
Jim is very knowledgeable and takes time to listen to your concerns

Dec 19, 2025
Very down to earth doctor who takes the time to listen to you.

Dec 19, 2025
Very professional and knowledgeable

Dec 19, 2025
Easy to talk to, answers questions, makes suggestions for a good life.

Dec 19, 2025
Very friendly. Knew what she was doing and was concerned about my well-being.

Dec 19, 2025
Takes time to listen to the patient and is thorough

Dec 19, 2025
A great doctor, with professional and knowledgeable staff

Dec 19, 2025
Dr. Vavilala clearly explained the reason for ordering certain test an reviewed the results with me. I have the greatest confidence in her.

Dec 19, 2025
great doctor and Loyola Grad!!!

Dec 19, 2025
Dr Othersen is professional, knowledgeable and friendly.

Dec 19, 2025
Thorough, friendly, professional and cares about his patients. 6hp

Dec 19, 2025
Dr Averill is always attentive, and very thorough! He explains things to you so you can understand them, and you know what to expect next! He has a great bedside manner! He and his assistant Jacob are very professional!

Dec 19, 2025
She takes time and listens to patients, shows compassion

Dec 19, 2025
Good listener, explains well

Dec 19, 2025
Very personable, answered all my questions.

Dec 19, 2025
Dr Patel is genuine and takes his time with me

Dec 19, 2025
Dr. Pickford is an excellent doctor who has provided great advice and care to me for many years. I am very grateful for his knowledge, attentiveness and professional care.

Dec 19, 2025
Caring Considerate Nice Kind

Dec 19, 2025
I have referred multiple friends to Dr. Raymond’s practice. We all agree that she makes us feel comfortable and cared for.

Dec 19, 2025
She always takes good care of me and has my best interest at heart. Patricia is the best!

Dec 19, 2025
Professional....listens and cares for patient