Franciscan Health - Service Line Ratings

4.9 out of 5

67,981 verified ratings

67,981 Ratings, 39,314 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 9, 2026
Very good at helping me stay alive

Jan 9, 2026
She is compassionate, knowledgeable, and attentive to actual needs.

Jan 9, 2026
She takes the time to listen to your health needs and wants.

Jan 9, 2026
Excellent Doctor who listen.

Jan 9, 2026
Very knowledgeable

Jan 9, 2026
Excellent care.

Jan 9, 2026
He takes the time to listen to you

Jan 9, 2026
She was kind and explained things the way I understood! I really enjoyed my visit!

Jan 9, 2026
NP Ottenweller is extremely professional, kind, and knowledgeable. She makes a point to give me space to ask questions at each appointment. She obviously puts my well being first, takes me seriously, and overall just helps make me feel better when I'm not feeling well.

Jan 9, 2026
She is an amazing listener and collaborator of your health journey. I really value her expertise and practice.

Jan 9, 2026
Personable and very professional

Jan 9, 2026
He is absolutely the best! He asks questions and listens to my questions and needs. He’s so kind and easy to talk to.

Jan 9, 2026
Kind, prompt, helpful

Jan 9, 2026
Knowledgeable, friendly, understanding, helpful

Jan 9, 2026
I like my Doctor.

Jan 9, 2026
She’s through and explains everything

Jan 9, 2026
Appeared to genuinely care about my well-being and could answer every question I had. Very personable

Jan 9, 2026
He was very caring and to the point.

Jan 9, 2026
Manny Jones is great!!!!

Jan 9, 2026
Communication. Knowledge. Trust. Have sent patients to him. 👍🏻

Jan 9, 2026
Always have answers for your questions.

Jan 9, 2026
She took her time with me, and explained my options and let me decide

Jan 9, 2026
He always listens and we talk about options

Jan 9, 2026
SHE IS THE BEST !!! SHE COMMUNICATES AND ADDRESSES YOUR CONCERNS.

Jan 9, 2026
She listens to my issues

Jan 9, 2026
No rush on expressing your concerns, not pushy, offer alternatives, scheduling to follow up on treatment.

Jan 9, 2026
Very friendly and thorough

Jan 9, 2026
His care and compassion for his Patients

Jan 9, 2026
Dr. Bell is a great doctor. He listens to me and answers all my questions.

Jan 9, 2026
well versed on how medicines work with others, is friendly, listens to your concerns

Jan 9, 2026
Very smart guy! He is easy to talk to and can relate to me.

Jan 9, 2026
Excellent. Very kind and patient.

Jan 9, 2026
Kind, patient, and gentle.

Jan 9, 2026
Amy is amazing and she would be the reason why I refer friend and family.

Jan 9, 2026
Friendly, listens

Jan 9, 2026
She is the best doctor ever. She always takes time to listen and explain. Always has my best interest in mind

Jan 9, 2026
Her explanation of treatment and her professionalism

Jan 9, 2026
knowledge, professional and courteous. Encourages questions so that I understand everything

Jan 9, 2026
Dr. Sam was so kind and explained everything to me so I understood it!!! Her bedside manner is awesome and other doctor's should thrive to learn from her!!! Way to go Dr Sam!!!

Jan 9, 2026
She did not hold back from discussing the lifestyle changes that we should follow in order to improve our quality of life without just taking a pill.

Jan 9, 2026
Dr. Othersen responded to my questions. She was “all business” without the attitude. She made me feel comfortable; like she’d known me for years vs. 20 minutes. I look forward to being her patient.

Jan 9, 2026
She’s great - professional, friendly. But consistently runs late. At my last appointment I was called back an HOUR after my appointment time, with no indication that she was running late. I could have happily run some errands and returned had I been informed of the delay.

Jan 9, 2026
Tawanda was very to the point of helping me with my sickness.

Jan 9, 2026
Excellent communication; she explained everything so eloquently and showed genuine concern and empathy. We both discussed and agreed on an appropriate treatment plan.

Jan 9, 2026
Dr. Huffman certainly understood that life had thrown be a curve ball and was and will be there to help me through.

Jan 9, 2026
informative, up to date on issues

Jan 9, 2026
Emily is personable and caring. She listens to the patient and is thorough in her appraisal of the patient’s needs. She will put you at ease immediately. It was my first meeting with her and I absolutely loved her.

Jan 9, 2026
She is very smart, listens to my concerns, and asks great questions. She never comes across as rushed, and is a very nice person as well.

Jan 8, 2026
Very good doctor.

Jan 8, 2026
Warm, smart, kind, knowledgeable and intelligent