Chen Senior Medical Center

4.8 out of 5

11,721 verified ratings

11,721 Ratings, 3,552 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 20, 2026
Great customer service


Mar 10, 2026

Feb 28, 2026
Everyone there was helpful, friendly, and most importantly, I felt heard.

Feb 28, 2026
The attention from all the staff was very professional.

Feb 28, 2026
Good care lovely people I am happy to be around them

Feb 28, 2026
Working with the doctor. It has been very good.

Feb 28, 2026
That everyone is very friendly πŸ˜€

Feb 28, 2026
Everyone there is so nice especially my doctor Garcia and his assistants.

Feb 28, 2026
Every staff, technicians, front desk personnel, and doctors are all professional and treats you with patience. A very nice place for anyone's medical needs.

Feb 28, 2026
Excellent care and a competent and wonderful doctor

Feb 28, 2026
Did not wait long . Everone was very helpful and extremely nice

Feb 28, 2026
My doctor was very knowledgeable and professional

Feb 27, 2026
Everyone is excellent, very professional and friendly. Thank you so much for the great work!

Feb 27, 2026
I like the service, it's fast and I have everything I need there. I love it. Thanks to the staff at Chen Clinic on 120th in Kendall.

Feb 27, 2026
Excellent service and very friendly staff

Feb 27, 2026
I feel very comfortable with the team; they are very professional and friendly.

Feb 27, 2026
My doctor also the staff as usual very nice. Also the wait time was less than 15 minutes.

Feb 27, 2026
Professionalism, Friendly, Caring, Thorough, efficient and attentive to every detail of possibilities.

Feb 27, 2026
I love Dr Stephanie and very happy with the staff

Feb 27, 2026
Dr. Hernandez is very diligent.

Feb 27, 2026
My doctor is very friendly and attentive. The staff is also very friendly and cooperative

Feb 27, 2026
Excellent service, attentive care for the patient

Feb 26, 2026
Good service and punctuality.

Feb 26, 2026
Everyone is so friendly and nice. Great doctor and nurses.

Feb 26, 2026
Dr.Hartey is my primary doctor and I have an excellent relationship with her. She is punctual, easy to understand when she explains things to me - she draws a picture of what body area I’m having issues with. I would have no other doctor but Dr. Hartey!! The front desk agents are a fabulous group of ladies who are willing to help you with referrals, messages to my doctor, answering phones, scheduling appointments, setting up transportation ETC!!! I’m always telling people about CHEN 😌🫢🏼

Feb 26, 2026
I like the doctors and nurses that work there.

Feb 26, 2026
The doctor was very professional.

Feb 26, 2026

Feb 26, 2026
I have an excellent doctor, nurse, and everyone on the team is very kind and attentive. My family is well cared for.

Feb 26, 2026
The best doctors, personalized treatment, and a very professional and friendly team

Feb 26, 2026
Firstly the warm reception of i got from the front desk staffs,and then the nurse was so precise in explaining my situation

Feb 26, 2026
Excellent service and attention.

Feb 26, 2026
The doctor was very kind and answered everything very well. Ana Les was very kind and caring, and the front desk guy was very helpful. They are all very special.

Feb 26, 2026
From front desk to the Doctor, everyone was welcoming and professional. The doctor was very attentive and helpful.

Feb 26, 2026
The good and efficient service from the medical and administrative staff.

Feb 26, 2026
Everything was great, excellent staff.

Feb 26, 2026
Staff members were very helpful

Feb 26, 2026
Everyone sincerely caring and helping

Feb 25, 2026
Its always a pleasant vibe when I step into the clinic and it never takes long for you to be seen by your doctor

Feb 25, 2026
Excellent quality medical service

Feb 25, 2026
The way they welcome their patients. The Dr. courtesy. Concerned about the health and wellbeing of his patients.

Feb 25, 2026
The doctors are very kind, they listen and help with all questions, they help with medications, Ana from the lab was very kind.

Feb 25, 2026
Very nice customer service! And exceptional visit with my doctor!

Feb 25, 2026
Every one is very nice, especially the doctor he is very good

Feb 25, 2026
The positive vibes,their genuine care for my well-being.

Feb 25, 2026
They treat you with respect

Feb 25, 2026

Feb 25, 2026
I have good interactions with all the people I come in contact with at Chen's.

Feb 25, 2026
I like the way that she gives me the truth about my health and she answered all my guestion and I will come again too her,!!! Thanks