Chen Senior Medical Center - West Kendall
Primary Care, Senior Care
Chen Senior Medical Center
14261 SW 120 St, Suite 112
Miami, FL 33186 Directions
4.9 out of 5
873 verified ratings
873 Ratings, 523 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2025
They have very friendly staff and treat patients very well.
Jun 28, 2025
The attention and interest they have for patients is very professional.
Jun 28, 2025
Attention on time according to the appointment, highly qualified staff from the cleaning staff, nurses, pharmacies and especially the doctors, professionalism and highly qualified
Jun 27, 2025
I would like to highly recommend Dr. Nicole Stevens. She is a truly wonderful and compassionate doctor. Dr. Stevens has been caring for my mother for the past 10 years, and I cannot express enough how grateful we are for her dedication, kindness, and expertise. She is experienced, patient, and always takes the time to listen. Her bedside manner is exceptional—warm, caring, and reassuring. She never hesitates to answer questions thoroughly and goes above and beyond to provide support and care. Dr. Stevens is an incredible asset to the CHEN Medical Team, and we are so fortunate to have her as part of my mother’s care.
Jun 27, 2025
Excellent service with no waiting time 👍
Jun 27, 2025
The staff is very attentive
Jun 27, 2025
DR CALAFELL take the time to listening to my problems in my health and she helps me to understand it all thank you and God bless you 🙏🙏
Jun 27, 2025
Efficiency, good care from the doctor
Jun 25, 2025
Excellent medical service
Jun 25, 2025
Chen offers excellent customer service and cares about their patient. The staff is attentive, caring, and professional. Love my Dr. Callafell and my nurses.
Jun 24, 2025
The good treatment of all the staff and the professionalism of its doctors
Jun 21, 2025
Excellent care and communication
Jun 21, 2025
Great medical care
Jun 20, 2025
They attended to me quickly
Jun 20, 2025
You feel like you are part of a family
Jun 18, 2025
Punctuality and empathy of the staff
Jun 18, 2025
Faith and trust with my Doctor
Jun 14, 2025
Hospitality, nice, kind, and helpful.
Jun 14, 2025
Everyone is very friendly and a family atmosphere.
Jun 13, 2025
Professional courteous and doctor was on time
Jun 12, 2025
The friendliest people
Jun 12, 2025
I have a good Dr.
Jun 11, 2025
The good attention received
Jun 11, 2025
The staff are very nice and know you as an in individual.
Jun 11, 2025
Good treatment from all its employees and the waiting time is very good
Jun 9, 2025
Your punctuality and responsibility
Jun 9, 2025
Excellent service, all the staff very friendly and caring.
Jun 8, 2025
Good medical care and staff meet our medical needs
Jun 7, 2025
Terrific physician. Friendly, helpful staff, healthy snacks, like apples in the waiting room.
Jun 7, 2025
The care, attention, dedication of all staff members to the patient and their family. You are all the best.
Jun 6, 2025
The service is always excellent
Jun 6, 2025
Office personnel was very helpful and friendly.
Jun 5, 2025
The personalized attention of all the staff
Jun 5, 2025
My doctor is very caring and attentive to my concerns
Jun 5, 2025
The overall experience at Chen Medical is great Everyone is courteous and friendly. Dr. Nicole Stephens is excellent.
Jun 4, 2025
Friendly, caring care
Jun 4, 2025
Professional staff ….. Very knowledgeable of proper diagnosis and treatment .Care and duties discharged within good time . Clean and friendly environment.
Jun 3, 2025
Very good service
Jun 1, 2025
Overall staff is caring. My Doctor has an interest her patients well being and very knowledgeable
Jun 1, 2025
Very professional attention and good customer service
May 31, 2025
My PCP DR.CALAFELL was attentive and caring
May 31, 2025
The staff is very profesional and punctual.
May 31, 2025
I was seen as soon as I got there.Everyone was pleasant and polite
May 30, 2025
The friendliness of the Doctor Rizo. She has given me her personal cell phone to call her if I need anything.
May 30, 2025
My primary care physician makes a difference. He's very concerned and asks me questions about my health, my mental health, and my psychological issues.
May 29, 2025
Don’t change the pcp so often
May 29, 2025
Punctuality and first-class service
May 29, 2025
Attention, kindness and no long wait in the room
May 28, 2025
Reasonable waiting time Good doctor and staff
May 27, 2025
Kindness, understanding and professionalism