Baptist Heart Specialists Beaches Office
1361 13th Ave. S., Suite 270
Jacksonville Beach, FL 32250 Directions
4.9 out of 5
16,594 verified ratings
16,594 Ratings, 9,046 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Pamela Ramos Rama-Depadua, MD
Staff is professional. Dr Rama is very confident and professional
Apr 26, 2026
Local and outstanding doctor and staff.
Apr 26, 2026
Service from doctors office was great
Apr 26, 2026
Friendly and efficient office staff, caring and thorough doctors.
Apr 26, 2026
Clean friendly
Apr 26, 2026
I like Dr Austin. He is an exceptional doctor
Apr 25, 2026
Everyone is nice and knowledgeable. I trust the Dr. He is nice and explains things.
Apr 25, 2026
Appointment was started at the time of the appointment, not rushed, all my questions were answered and discussed.
Apr 25, 2026
Dr Sotolongo
Apr 25, 2026
Very efficient but plenty of time to answer questions
Apr 25, 2026
Very efficient! Short wait time.
Apr 25, 2026
My doctor at this practice, Dr. Galani, is very professional, knowledgeable, and competent. I also appreciate his friendly demeanor. I trust Dr. Galani’s expertise and the medical care I have received.
Apr 25, 2026
Dr. Cox is an exceptional doctor. He is compassionate, knowledgeable, and answers any/all questions I may have. His staff is friendly and helpful. I highly recommend this practice.
Apr 25, 2026
Convenient & competent medical services
Apr 24, 2026
Efficiency, professionalism. The facility is clean and inviting. I liked Dr Galani immensely. He listened to your needs, explained procedures and problem areas, offered recommendations all while putting the patient at ease with the situation.
Apr 24, 2026
Professional, efficient, friendly - amazing.
Apr 24, 2026
Dr. Cox and his staff are excellent....they take the time to isten and answer any questions you may have....they are all proficient and friendly.
Apr 24, 2026
Dr. Sotolongo is the best!
Apr 24, 2026
Dr Rama
Apr 24, 2026
The entire team is incredible. They respect my time and they are flexible, professional and personable. Most importantly....they listen!
Apr 24, 2026
I arrived for my 3 o'clock visit with Dr. Sotolongo at 2:45 as suggested by his office. I was taken
back almost immediately. After a quick check of my weight, BP and verification of my medications I immediately saw the doctor. He went over my test results, answered all questions and concerns to my satisfaction and sent me on my way. I was surprised to check my phone upon returning to my car that it was only 3:07 PM. How I wish that all of my medical visits were this great!
Apr 24, 2026
Professional, Efficient, Great location, and a very knowledgeable team of physicians, nurses, and para-professionals.
Apr 24, 2026
Convenient and professional
Apr 24, 2026
Being a ship's engineer, what I like about Dr. Austin and the staff is their clear explanation and description of the data and diagnostics.
Apr 24, 2026
The professionalism of your team. Dr. Rama spends time with me, making sure all questions are answered and clearly goes over all records to make sure I am up to date.
Apr 24, 2026
Dr. Sotolongo listens to me when I explain a problem and spends time talking to me about the issues. I never feel like he brushes me off or that he doesn’t really care. He has been my doctor since 2009 and I trust him totally.
Apr 24, 2026
Patient friendly, close to me, clean and professional
Apr 24, 2026
Kind staff. Also efficient .
Apr 23, 2026
Very nice front desk personnel. Never have had to wait long to be seen by doctor which is very rare for other offices. And Dr. Austin is great! Really listens and is conservative which we like. I highly recommend Baptist Heart Specials and Dr. Austin!
Apr 23, 2026
Dr Cox is so kind and caring and takes a true interest in his patients.
Apr 23, 2026
Dr. Austin is an expert in his field. All my appointments were on time and he addressed all my questions. My ablation outcome was excellent.
Apr 23, 2026
I LOVE Dr.Cox and his assistant sooo much!
Apr 23, 2026
professional friendly staff. no wait time
Love Dr. Austin
Apr 23, 2026
No complaints on this end.
Apr 23, 2026
The entire medical team from check in to check out are very professional and personable. Dr. [last name], Kelly and David are such a blessing, caring, compassionate, knowledgeable and are the best heart specialists in Jax.
Apr 23, 2026
Love my heart specialist and very nice, clean facility.
Apr 23, 2026
patient focus … competent staff … informed doctors … friendly atmosphere
Apr 22, 2026
The staff was very responsive. Doctor McKillop was prompt, responsive to my concerns and positive towards the future.
Apr 22, 2026
Check-in is easy. My cardiologist, Dr. Cox and his medical assistant, Candice are wonderful.
Apr 22, 2026
I was able to explain my trouble and the baptist associate was helping to find relief
Apr 22, 2026
Very efficient and professional
Apr 22, 2026
All of it
Apr 22, 2026
Friendly efficient staff. Nice facility well organized
Apr 22, 2026
Professionalism, knowledgeable in their profession, provide time to explain your medical problems/condition, and provide the plan of treatment.
Apr 22, 2026
Excellent customer services!!!
Apr 22, 2026
The Staff is both friendly and knowledgeable. They keep on schedule which makes it easier to plan my day. My cardiologist is extremely knowledgeable and takes time to explain any concerns I might have. Very Professional.
Apr 22, 2026
Dr Sotolongo and his staff are truly great and caring professionals. The Nocatee location is very convenient.
Apr 22, 2026
Very happy, prompt and informative.
Apr 22, 2026
My appointment started on time. Everybody was pleasant, patient and helpful. My questions were answered.
Apr 22, 2026
Well organized.