Baptist Heart Specialists Mandarin Landing Office
10601 San Jose Blvd, Suite 1402
Jacksonville, FL 32257 Directions
(904) 425-456
4.9 out of 5
8,557 verified ratings
8,557 Ratings, 4,561 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Jay Heckert, DO
Excellent customer service from scheduling team. I appreciate the friendly and genuine care offered by all medical staff thank you! Very thorough explanation during visits is highly appreciated!
Dec 28, 2025
Professional and takes time to listen to you. Makes you feel like your health is a priority for them
Dec 28, 2025
The staff and Doctor was very informative and polite.
Dec 28, 2025
Prompt and friendly
Dec 27, 2025
Office staff was very nice and professional. The PA was outstanding. She was nice and also very professional. The PA Sara spent good quality time with me. I was completely satisfied with my visit.
Dec 27, 2025
Dr Heckert listens to his patients, is very considerate, and spends time with them. I never felt hurried and everything was explained to me clearly and concisely. Thank you for helping me during a difficult time.
Dec 27, 2025
Prompt and professional.
Dec 27, 2025
Convenience,friendly and of course knowledgeable
Dec 27, 2025
Very easy to schedule. Great staff. Wonderful doctor! This was our first visit and Dr Heckert was great. He listens and took his time explaining my condition and next steps. Very glad we went to Dr Heckert and Baptist!
Dec 27, 2025
Friendly and smart people
Dec 27, 2025
New office
Friendly staff
LOVE Dr.Austin
Dec 26, 2025
Conveniently located
Dec 25, 2025
Very prof
Dec 25, 2025
Excellent doctors and staff!
Dec 25, 2025
Professionalism
Dec 25, 2025
The office is convenient- the personnel are nice - appointments are on time, And I like the doctors I see!
Dec 25, 2025
The nursing staff was awesome. They done a fantastic job.
Dec 24, 2025
The staff
Dec 24, 2025
Efficient, informative, caring.
Dec 24, 2025
Staff was very friendly and professional. Technicians explained the procedures on a level where I could clearly understand.
Dec 23, 2025
Very courteous, professional, thoughtful and timely.
Dec 22, 2025
They listen. They are very kind.
Dec 22, 2025
Quality of service
Dec 21, 2025
It’s a very nice facility and the people are very friendly and helpful. I hardly waited any time at all to see the doctor
Dec 21, 2025
Judy was fantastic!
Dec 21, 2025
Excellent
Dec 21, 2025
Great care and experienced doctors
Dec 20, 2025
Very pofessional, Very little waiting time,Friendly
Dec 20, 2025
They are great
Dec 20, 2025
Dr [last name] and NP Christina are great. They both take plenty of time and answer.My questions and do not appear to be hurried when I am there. The Beach office is particularly convenient and efficient.
Dec 20, 2025
Pleasant staff, on-time qualified physicians
Dec 20, 2025
Dr. Gummadi is an active listener and very professional, had extensive knowledge. All office staff was outstanding, friendly , and very helpful.
Dec 20, 2025
The physicians
Dec 20, 2025
Very competent and professional services.
Dec 19, 2025
Professional, thorough, on time & efficient.
Dec 19, 2025
Caring ,prompt,and meets your needs.Not a problem getting your needs met.COURTEOIS
Dec 19, 2025
Dec 19, 2025
Short to the point.
Dec 19, 2025
Your cardiac division seems to be way above average
Dec 19, 2025
Very professional and the doctor knew immediately what my problem is.
Dec 19, 2025
Dr Gummadi and staff are courteous, professional and knowledgeable.
I did not have to wait for a long time in the waiting room or in the examination room, and I was very appreciative of that.
Dec 19, 2025
Y'all are GREAT!!!! The entire team!!
Dec 19, 2025
Doctor was very informative and sensitive.
Dec 19, 2025
Kind and Thurouh
Dec 19, 2025
Dr Austin was very thorough and asked questions and listened.
Dec 19, 2025
Dr Austin is great..Compasionate, not in rush. Answers all my questions.
Dec 19, 2025
Responsiveness
Dec 19, 2025
The doctors are very good, and the wait time is minimal
Dec 18, 2025
Very informative
Dec 18, 2025
Very efficient and professional service