Baptist Heart Specialists Mandarin Landing Office
10601 San Jose Blvd, Suite 1402
Jacksonville, FL 32257 Directions
(904) 425-456
4.9 out of 5
10,146 verified ratings
10,146 Ratings, 5,391 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Sunitha Menon, APRN
Very professional and taking the time for back and forth discussions and understanding the coarse of action.
Apr 26, 2026
The staff was very patient and efficient in their assigned duties.I felt as a patient very safe and at ease with the cardiac procedure.
Apr 26, 2026
Friendly and efficient office staff, caring and thorough doctors.
Apr 26, 2026
The staff are friendly and helpful.
Apr 26, 2026
I like Dr Austin. He is an exceptional doctor
Apr 25, 2026
Great staff. No long waiting. Skilled physician
Apr 25, 2026
Very efficient but plenty of time to answer questions
Apr 25, 2026
Great Dr and nurses
Apr 25, 2026
All staff friendly and helpful. Timely. No long wait time.
Apr 24, 2026
Apr 24, 2026
Personnel
Apr 24, 2026
Expertise, punctuality, facilities, staff
Apr 24, 2026
Professional, Efficient, Great location, and a very knowledgeable team of physicians, nurses, and para-professionals.
Apr 24, 2026
It was very thorough and I felt that much more comfortable with the treatment plan.
Apr 24, 2026
Convenient and professional
Apr 24, 2026
Extremely knowledgeable, professional and caring!!
Apr 24, 2026
Being a ship's engineer, what I like about Dr. Austin and the staff is their clear explanation and description of the data and diagnostics.
Apr 24, 2026
Professional and organized
Apr 24, 2026
professional - informative - efficient - friendly
Apr 23, 2026
The doctors, nurses and staff at Baptist Heart Pavillion are all very friendly and professional.
Apr 23, 2026
Very nice front desk personnel. Never have had to wait long to be seen by doctor which is very rare for other offices. And Dr. Austin is great! Really listens and is conservative which we like. I highly recommend Baptist Heart Specials and Dr. Austin!
Apr 23, 2026
Dr. Austin is an expert in his field. All my appointments were on time and he addressed all my questions. My ablation outcome was excellent.
Apr 23, 2026
Love my doctors!
Apr 23, 2026
Great care
Apr 23, 2026
Thoroughness of the Staff and detention to detail
Apr 23, 2026
professional friendly staff. no wait time
Love Dr. Austin
Apr 23, 2026
No complaints on this end.
Apr 23, 2026
Very sincere people. A pleasure to talk to.
Apr 23, 2026
Nothing I liked everything about my visit.
Apr 23, 2026
Were very complete in reporting and explaining to the patient, clear and detailed with empathy and understanding.
Apr 22, 2026
We saw Dr. Gummadi for my one year stint follow up. The reason I would absolutely recommend Baptist Heart Specialists is Dr. Gummadi. He listened and answered and explained every question I had. He took his time and we never felt rushed, which reassured me along with my questions answered.
Apr 22, 2026
Dr Patel is wonderful!
Apr 22, 2026
Very efficient and professional
Apr 22, 2026
All of it
Apr 22, 2026
The nicest people work there! Every single person we came in contact with was just so nice to us - they not only took great care of me, but also went out of their way to take care of my family. All of us were very anxious about what was happening to me and what the possible outcome would be, but the entire nursing staff was so reassuring and accommodating, treating us like they would treat their own families. We appreciate so much the wonderful care we received. And Dr. Gupta is great!
Thank you!!
Apr 22, 2026
The nursing staff was exceptional and professional in all phases of my procedure.
Dr. Gupta answered all questions & completed the heart cath perfectly.
Discharge nurse was through in explanation of post care.
Apr 22, 2026
The doctors and staff were very helpful
Apr 22, 2026
Dr. Gummadi has a great staff in a new environment--all good !
Apr 22, 2026
Convenient, professional, efficient
Apr 22, 2026
Friendly efficient staff. Nice facility well organized
Apr 22, 2026
Excellent customer services!!!
Apr 22, 2026
Convenience and the Great Care of all the staff. They are great.
Apr 22, 2026
Clean and well-staffed.
Apr 21, 2026
Everyone was very helpful & patient even in the busy times.
Apr 21, 2026
Nursing staff
Apr 21, 2026
Efficient, welcoming staff.
Very comfortable, professional doctor’s office,
There is never a king wait, and I completely trust that I’m in the right hands.
Apr 21, 2026
Everyone is very friendly and professional. Always on time
Apr 21, 2026
Very efficient and friendly
Apr 21, 2026
Very professional team who gets the job done right
Apr 21, 2026
I didn’t have to wait long. Everyone was professional and kind. My doctor answered my questions and throughly went over my chart and test results. I was very pleased and got the help I needed.