Sunitha Menon, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

14534 Old St. Augustine Road, Suite 3420, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.493.8001

www.baptistjax.com

4.8 out of 5

405 verified ratings

2 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions

405 Ratings, 184 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Very professional and highly skilled

Sep 25, 2025
Thorough, professional and efficient

Sep 24, 2025
Staff

Sep 23, 2025
Staff is friendly and helpful , that is a plus. The location is close to my home , Baptist South is further away and traffic can pose delays.

Sep 21, 2025
I love our nurse practitioner and the facility is very nice. No extended wait time. Instructions were clear & concise. Close to where we live.

Sep 19, 2025
Professional and promo! Follow-up s are important!

Sep 18, 2025
Prompt service, no waiting to see PA or Dr.

Sep 18, 2025
In time, professional and friendly.

Sep 17, 2025
Very professional ans caring.

Sep 15, 2025
The nurse was exceptionally friendly and attentive. The doctor radiated positivity and provided me with all the information I needed to feel confident about my care. I left the appointment feeling reassured and certain that I am in excellent hands!

Sep 14, 2025
Everyone I interact with are friendly, efficient, helpful and make me feel special.

Sep 13, 2025
Everyone is so nice. Kindness makes or breaks a day. Top notch doctors and staff. Clean and well decorated office. I’ve been so impressed with them.

Sep 12, 2025
Everyone and everything!

Sep 12, 2025
Professionalism of staff, friendliness

Sep 12, 2025
KNWLEDGABLE AND GREAT COMMUNIATION

Sep 11, 2025
On time, professional and good listener.

Sep 10, 2025
easy to get to, on time appointment's, onsite Lab

Sep 7, 2025
The PA who I saw on my last visit was absolutely incredible and every physician and PA in the group could take a lesson from her. She spent time explaining not only the heart condition but actually listening and remembering other relevant things I told her. She was the first to actually address my weight and to give me suggestions on how to lose. She is exceptional and I hope to see her again on my next visit.

Sep 6, 2025
The friendliness and knowledge of the entire team make the patient experience great

Aug 31, 2025
Excellent care

Aug 31, 2025
Efficient

Aug 30, 2025
Everyone and everything was perfect

Aug 30, 2025
Professional and takes the time to understand my concerns.

Aug 29, 2025
Convince, friendly staff.

Aug 28, 2025
Wicked fantastic

Aug 23, 2025
Everything

Aug 17, 2025
will listen to you and work with you everybody friendly

Aug 16, 2025
Everyone from check in to check out are friendly and professional.The Doctors take time to listen and go over your treatment plan and concerns

Aug 16, 2025
Professional and caring.

Aug 16, 2025
On time with appointment, friendly staff. All my questions get answered.

Aug 16, 2025
prompness and service

Aug 16, 2025
I’ve seen Dr [last name] several times and most recently I saw the APRN (I believe her name was S Menon?). They are both wonderful. I know as patients, we often prefer to see a “doctor”, but in this instance, I felt completely at ease and confident in the APRN. She explained things and made suggestions and was great! Staff at front desk and checkout were very pleasant as well. I love that I don’t experience long waits from my appointment time.

Aug 11, 2025
Very efficient

Aug 10, 2025
Very professional and efficient

Aug 8, 2025
So effieient & always on time

Aug 6, 2025
Conveniently located, I like the seeming expertness and pleasantness of the staff.

Aug 6, 2025
Good staff that cares.

Aug 3, 2025
Experience, smiling faces and length of service for employees. Thank you to everyone

Aug 2, 2025
Front Office Staff very friendly, professional and respectful of my time. The MA assists me when I need it and makes me feel comfortable as they gather the required information. The PA walked me through the follow-up asked and answer our mutual concerns. Checking out is a pleasure as we agree on the next appointment and my other up coming appointments are reviewed. The lobby is comfortable and quiet and the office layout is convenient with bathrooms on the way to checkout and after checking out. Most importantly my medical needs are being met and my health is pretty good given my lengthy list of issues that I have going on.

Aug 1, 2025
Courteous and timely

Aug 1, 2025
Attentive, explains things well, values patient-caregiver interactions.

Jul 31, 2025
ARPN Menon was great. She gave me some advice for strengthening my ankles, which I appreciated. She expressed why she wanted to increase my blood pressure medicine and I thoroughly understood why it was important for the leaky valve.

Jul 31, 2025
The dr, the Pa, office staff & the location of new office.

Jul 31, 2025
I have a great doctor and PA. Both listen, actively to my concerns and are able to answer my questions in a professional and friendly manner.

Jul 30, 2025
Staff

Jul 28, 2025
Great doctors, close to my residence. Quick in and out with a caring staff.

Jul 27, 2025
Friendly and very professional extremely knowledgeable..

Jul 26, 2025
Very professional and caring

Jul 26, 2025
Efficient and polite A++

Jul 24, 2025
Very friendly and answered all my questions.