5,164 Ratings, 2688 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 22, 2025
Ahilan Sivaganesan Md
Dr.Sivaganesan gave me his undivided attention and explained perfectly the procedure that had to be done.
Apr 19, 2025
Dr Thompson is excellent explains the situation, very happy with his care
Apr 17, 2025
Dr. Scott Thompson is a phenomenal doctor! I’ve referred him to my family member and friends.
Apr 14, 2025
Extremely personable and knowledgeable of the issues with my knee, and a great experience overall with everyone in the office.
Apr 12, 2025
Excellent healthcare provider, knows what he’s doing and does the right thing
Apr 9, 2025
very helpful
Apr 8, 2025
Ryan was exceptionally knowledgeable and really easy to talk to regarding my medical situation. He acquired the necessary tests to further diagnose my problems and directed me to another professional in areas that were not in his field of expertise
Will keep this office and Dr Nelson in my contact list for any future medical issues
Thank you
Apr 5, 2025
Ryan is a superb PA with deep experience in all orthopedic issues especially guided ultrasound diagnositcs and injections. He correctly diagnosed and treated something that had been misdiag by 2 Drs as untreatable. He is passionate about patient care and resolution of complicated ortho conditions and goes over and beyond in every case to alleviate pain immediately and devise a treatment plan to get the patient on track as quickly as possible. He also takes all the time needed to thoroughly explain and demonstrate every condition so you know what needs to be done and are confident in the steps to take to achieve that goal. Ryan is A+ and a real asset to HSS/NCH!
Apr 5, 2025
Ryan was great. However the procedure on being able to see him was horrible.
Apr 4, 2025
Tops
Apr 2, 2025
We had to wait an hour for an appointment we had made for me that day. Ryan Nelson was an excellent doctor. Treatment was given that very day as needed
Apr 2, 2025
I was a walk in patient. Very pleased I was able to get the care I needed the same day. I was very impressed.
Apr 2, 2025
nch is the best !!!
Apr 2, 2025
I was very impressed with the whole operation. Everyone in Dr. Dounchis’ office was warm and welcoming, and treated me with dignity and respect, including the doctor.
Apr 2, 2025
It was my first appointment and visit , so far so good
Apr 2, 2025
Yes Dr. Dounchis observed [ ] & my [ ] and quickly took a sample to determine if there is an [ ]. That is an example of excellent medical practice! Jordan and the nurse inspired a level of comfort by their professional competent caring communications with me. There also is an upbeat team spirit in the office that can be observed that focuses on getting things right for the patient this includes the nurse, x-ray tech, and all clerical & tech personnel. This a well run caring office. [ ]. Totally satisfied with services provided.
Apr 2, 2025
Very organized and helpful
Apr 1, 2025
Very knowledgeable and caring doctor who explains everything !
Apr 1, 2025
Very professional and exelent team, thank you for help.
Apr 1, 2025
Nelson PA what an excellent individual Also i want to recognize Walter he is always so helpful
Apr 1, 2025
Time spent with Dr Clark reviewing my [ ]. Very informative for my situation.
Apr 1, 2025
The service was quick and informative. Dr Clark was excellent. He scheduled treatment and [ ] to address the issue and an [ ] and follow up visit a week from my original appointment to review the medical condition. Very good service.
Apr 1, 2025
Doctor Thompson took the necessary time to understand My issues, address them individually and involve me in the determination of how I proceed with Medical care. This methodology is greatly appreciated.
Apr 1, 2025
Dr. Armstrong provided outstanding listening, thoughtfulness and recommendations. His exam was well done and helpful. His clinical advice for treatment excellent. I have confidence in his recommendations. He was open, honest and thorough. I trust him and appreciate his excellent care.
Apr 1, 2025
Hector is always professional, knowledgeable, highly skilled and courteous. He is a significant asset to the practice. He always exceeds my expectation of care.
Apr 1, 2025
Always on time
Apr 1, 2025
The dr and his PA were very focused and attentive to my [ ] and offered a good option for resolution
Mar 31, 2025
Efficient
Mar 31, 2025
Getting so quickly seen. Problem handled expertly with great care and skill.
Mar 31, 2025
How quickly I was able to meet with the nurse and how quickly she set me up to get an [ ]. How smoothly and efficiently things went from check in to checkout.
Mar 30, 2025
Yes, he diagnosed my unusual situation and very clearly using my xray explained it to me along with suggestions for dealing with it. No one else has done this
Mar 30, 2025
Samantha showed that she truly cares . she was patient and understanding.She was attentive and respectful
Mar 30, 2025
I didn’t have to wait.
Mar 29, 2025
The attention given
Mar 29, 2025
My care, attention and bedside manners were top notch. The young lady at the front desk was excellent in making my visit happen as a walk-in. I’m beyond grateful for this staff from beginning to end with the lady making my appointments for additional studies. Thank you!
Mar 29, 2025
Ryan was excellent and the entire walk-in ortho clinic process was fantastic. It was amazing to get an appt that same day and for Ryan to be so great
Mar 29, 2025
Ryan was outstanding in his care. He used an [ ] to guide the [ ] as to not hurt me … which was extremely helpful - i probably should’ve gotten a Rx for a [ ]
Mar 29, 2025
He was a pleasure to work with. Smart, knowledgeable and kind. I would definitely recommend him
Mar 29, 2025
Received modified [ ], was a bit concerned. [ ] went fine & very grateful, thanks.
Mar 29, 2025
The entire experience was outstanding. Dr. Thompson put me back together . At [ ] I am playing golf three and a half months after a [ ] and a successful [ ]. Not great but moving and gaining balance. Thank you and God bless.
Mar 29, 2025
I had an excellent experience
Mar 29, 2025
The whole staff has always been wonderful
Mar 29, 2025
Provided detailed explanations concerning my issue!
Mar 29, 2025
The entire staff and Dr are all courteous,respectful and professional.
Mar 28, 2025
Attentive and caring. Discussed concerns, ordered testing to clarify ongoing issues with pain. Reviewed testing results in easy to understand language. Recommended a referral to comprehensively eliminate any doubts regarding my diagnosis. Excellent care all around.
Mar 28, 2025
He did [ ] during extended appt time to resolve my issue including [ ]
Mar 28, 2025
I received immediate diagnosis and a solution right away in the Ortho walk in clinic.
Mar 28, 2025
I ah e only seen Ryan twice.. Both times I loved his personality and his knowledge of my problem! He always takes time even if he has other patients
Mar 28, 2025
The attitude and friendliness of the entire staff
Mar 28, 2025
Professional and knowledgeable and courteous staff.