43 Ratings, 29 Comments
Nov 23, 2024
Tracy in scheduling was great. When she left it was a nightmare. I talked w a multitude of people n they were confused. I was scheduled for pre n post op but no one called me to let me know. I was told certain times n then checkin came from MyChart n didnt match appointment time I was told. Tracy is very responsive. I had a last minute [ ] w my dermatologist before [ ] and Hector followed up with her. He was very proactive and professional.
Nov 22, 2024
Hector was knowledgable, friendly, spent time answering my questions. Can’t say enough good things about him. One of the best.
Nov 19, 2024
interested , took time though late in day
Nov 15, 2024
Love this practice!
Nov 14, 2024
I reached out to Hector and the office staff only 30 minutes before office was to close and they welcomed us to come in. We were seen promptly, [ ] were taken and explained to us, patient was placed into a [ ]. We were treated kindly and thoroughly even with the late hour. Hector was friendly, professional, competent and made my son and I feel much more at ease about his injury. Thank you!
Nov 12, 2024
I was a walk in patient due to a sprained ankle. Every person that I saw that day was so thorough....Hector was wonderful, taking his time to explain everything to me.
Nov 11, 2024
From the moment I entered the office without an appt I was treated with such respect & felt valued all the way through the process. Your office accommodated me late in the day after I waited several days for a call back from my current orthopedic doctor’s office who scheduled me weeks out. I sustained a [ ] in a [ ] several days before while out of state. I came in on [ ] from ER visit days prior. Everyone in the office was so kind & compassionate, I emphasize everyone from the front desk, nurse, PA, X-ray techs and even the staff that was around the counter as I was checking out with scheduling late in the day. All expressed a sincere interest in what had happened to me & were concerned. I felt such compassion & look forward to my follow up visit after my [ ] to determine my treatment path. Thank you so much to the awesome staff at NPG Creekside Orthopedics for an incredible introduction to your practice!
Nov 11, 2024
Mr Hernandez could not have been better. A very good experience. And I am particular with health care delivery.
Nov 8, 2024
The entire staff exhibited sincere interest and caring. A good personal experience
Oct 28, 2024
Everything about Hector Hernandez was outstanding. I am a retired RN educated at Boston University & have worked in highly regarded Boston hospitals & Im a former healthcare company CEO. My standards are high & Hector exceeded them during my first visit a few days ago. Extremely thorough, involved me in the healthcare plan & genuinely concerned for your well being. I have a [ ]. He ordered additional X-rays with my approval. Conferred with Anthony [ ] adding another level of excellent care for me. I shared with He for that he & his colleagues are A+++
Oct 24, 2024
Was shown compassion and understanding.
Oct 15, 2024
Jen(she had Hispanic name) she said was always super nice in the 4X I’ve been to Dr [ ] office.
Oct 9, 2024
Hector is very knowledge and professional. Great experience dealing with with everyone in the office. Also I feel very lucky to have had Dr [ ] perform my [ ]. The Bonita Surgery center is excellent.
Oct 8, 2024
Really liked working with Hector , he did a great job!
Oct 8, 2024
Hector was clear, warm and listened well.Felt very comfortable with him and all the team. Thank you
Sep 27, 2024
Everyone is always very courteous and helpful.
Sep 26, 2024
Great care
Sep 24, 2024
I showed up day earlier they still made the time for me. Thank you
Sep 20, 2024
The visit runs so smoothly. That is due to team members efforts to the best patient care. This is each employee’s attitude for only the best.
Sep 16, 2024
Providing follow up care following surgery at another location. His concern and attention to detail is excellent.
Sep 13, 2024
All clinical staffs were extremely professional and kind. Amazing staff Best office I have ever been to.
Aug 30, 2024
Hector was professional, knowledgeable and genuine short to the point but not curt or disrespectful. In and out no nonsense. Every time I go to the practice no matter who is taking care of me I am confident I’m in the best hands ever. Extremely refreshing for Naples. Kudos!!
Aug 26, 2024
Hector was excellent in every way. He deserves high praise as an employee of NCH.
Aug 26, 2024
The care was outstanding
Aug 8, 2024
Everything was outstanding. I couldn’t have had a better medical staff taking care of me.
Aug 5, 2024
How caring, knowledgeable and kind everyone was specially Dr hector. Return calls immediately,
Jul 31, 2024
Hector Hernandez was easy to contact and responsive to my medical issue and questions. To my questions and concerns, he listened carefully and responded clearly and thoroughly. A highly professional and caring practitioner.?
Jul 26, 2024
Hector is an outstanding PA. He really stepped up with the departure of Dr [ ]. He has excellent patient skills and certainly trust him 100% with my [ ] recovery! All the staff have been exceptionally nice. And dpeciythsnks to the cray techs!
Jul 26, 2024
Hector and support staff—especially Michelle—are excellent! I realize that Hector is just beginning his career as a PA but he’s going to be great! An asset to your organization!