BJC - West (Saint Luke's )

4.9 out of 5

70,746 verified ratings

70,746 Ratings, 11,954 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 10, 2026
What else would you like to say about your experience?
Michael and Taylor, Erin, were very good.

Mar 29, 2026
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She was very knowledgable. Explained everything very well.

Mar 28, 2026
What else would you like to say about your experience?
My doctor listings to me and she takes her time. I love my Dr. and the entire office team.

Mar 28, 2026
What else would you like to say about your experience?
5 stars

Mar 28, 2026
What else would you like to say about your experience?
Everything went smooth

Mar 28, 2026
What else would you like to say about your experience?
Excellent care, always

Mar 28, 2026
What else would you like to say about your experience?
Dr. Finks has always been a very caring person, patient, and spends time with you if you need it. He gets back to you promptly when messaged. I appreciate him and the care he gives my husband. Thank you.

Mar 28, 2026
What else would you like to say about your experience?
The nurse was exceptionally caring and very thorough. Dr Hellman and his team were very caring and took excellent care of me. I would highly recommend them.

Mar 28, 2026
What else would you like to say about your experience?
Provider was professional, no smiles just all business, very quiet, soft spoken. It appeared that the doctor was very knowledgeable. my personal preference is someone who smiles, friendly but I would trust this doctor overall.

Mar 28, 2026
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Ten is not a high enough number!!! My husband and I appreciate the high level of concern, knowledge, and commitment! ❤️??‼️

Mar 28, 2026
What else would you like to say about your experience?
Yes, I thought Alicia did a great job since I had gone to my provider for years and since she's no longer there, I think Alicia's going to fill in very well.

Mar 28, 2026
What else would you like to say about your experience?
Russ provides excellent care in all respects. His nurse was equally excellent!

Mar 28, 2026
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I love and appreciate the staff at St Luke’s Smithville. I love that it’s mostly all women, and i feel safer and heard that way, as a woman myself. Kaylee makes me feel heard and helped.

Mar 28, 2026
What else would you like to say about your experience?
The care this facility provides is wonderful. Thank you!

Mar 28, 2026
What else would you like to say about your experience?
He shows exemplary insight into my symptoms and his explanations and prescriptions are exactly what I need.

Mar 28, 2026
What else would you like to say about your experience?
Erin is terrific. She's knowledgeable, empathetic, articulate, and caring.

Mar 28, 2026
What else would you like to say about your experience?
She gave me her card to simplify contact. That is such a problem with other medical offices.

Mar 28, 2026
What else would you like to say about your experience?
Perfect

Mar 28, 2026
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Dr Shwartzman was absolutely wonderful. He listened and set up everything we needed to do to get me all taken care of. I have been to several doctors that couldn’t find what was wrong with me and wouldn’t listen. He is one of the best doctors I have ever met. Great job. 5 stars from me. on a scale of 1 to 10 he is definitely a 10

Mar 28, 2026
What else would you like to say about your experience?
Was treated great, love my Dr Fristo !

Mar 28, 2026
What else would you like to say about your experience?
I am very pleased with my health care team

Mar 28, 2026
What else would you like to say about your experience?
Dr Herr is a kind doctor. He listen to your concerns. He walks you to the front office when your visit is over. Which is very personable. He is a great doctor. His staff(nurses) are great

Mar 28, 2026
What else would you like to say about your experience?
I've been a patient of Dr. Herr for 7yrs. and I will Never leave, He Is Absolutely Amazing. He Always Listen and Answers All of My Concerns, Very Reassuring, not to mention an All Around Good Doctor. I was so scared when I found out I had diabetes, because of the loss of My Dad, and My Brother way too young from it, but my PCP left and I started seeing Dr. Herr, and it was the Best Decision Ever. I Have recommended people to him, and I Will continue to do so. They're All Amazing!

Mar 28, 2026
What else would you like to say about your experience?
Dr Rapley is the best!

Mar 28, 2026
What else would you like to say about your experience?
Myra Salazar goes above and beyond in professional position, yes is an excellent provider.

Mar 28, 2026
What else would you like to say about your experience?
It was very pleasant

Mar 28, 2026
What else would you like to say about your experience?
Great Doc. Didn't hurry me. He seems to schedule his appointments so he isn't hurried and thorough. A year ago, his unhurried attention, and thorough manner was the key to detecting a cerebrovascular dural fistula in my head. Without this diagnosis, I would have had a stroke in my early 60's. I am grateful to Dr. Dandar for his care. Great guy! This second appointment was a routine annual physical. He was just the same. Took time, asked all the questions and was never hurried. Very pleased with his care.

Mar 28, 2026
What else would you like to say about your experience?
Just a long wait. PCP is excellent and would recommend her highly to anyone. She sat down and gave me excellent one on one care with keeping an eye on high standards of continuing care.

Mar 28, 2026
What else would you like to say about your experience?
I was impressed how the dr and team members were professional and very helpful. Thank you for listening and caring.

Mar 28, 2026
What else would you like to say about your experience?
Dr. Sobba and staff are very thorough. I'm very comfortable I'm going forward with my revision.

Mar 28, 2026
What else would you like to say about your experience?
I appreciate Dr Baker and the practice. Thanks!

Mar 28, 2026
What else would you like to say about your experience?
Doctor Scott Russell is awesome. I felt that he really cared about my situation with a broken shoulder and broken wrist from a fall. I was told by my specialists treating the shoulder and the wrist that I needed to see my primary care doctor as well, which is what I did.

Mar 28, 2026
What else would you like to say about your experience?
Dr. Russell is the greatest!

Mar 28, 2026
What else would you like to say about your experience?
Jennifer was very friendly and well informed and listened to my concerns. She answered my questions and made some good suggestions.

Mar 28, 2026
What else would you like to say about your experience?
She is a very caring person

Mar 28, 2026
What else would you like to say about your experience?
Great care

Mar 28, 2026
What else would you like to say about your experience?
I have been a patient of Dr. Hamel’s for quite a while and she is always so kind and supportive. She takes the time to talk with you as well as taking time to listen and I really appreciate that.

Mar 28, 2026
What else would you like to say about your experience?
Caring and knowledgeable.

Mar 28, 2026
What else would you like to say about your experience?
All’s great!!

Mar 28, 2026
What else would you like to say about your experience?
Kim Le was very personable and professional. She asked and answered all both her and my questions to help me find the help I needed for my heath issue. Very quick. No wait time.

Mar 28, 2026
What else would you like to say about your experience?
I was so happy to be able to see Dr. Lambertson on short notice. He was attentive to my concerns and very reassuring. I am so pleased with him as my GP.

Mar 28, 2026
What else would you like to say about your experience?
Have already recommended Dr Schmidt. It is hard to get an appt with any Dr right now.

Mar 28, 2026
What else would you like to say about your experience?
It was very satisfying.

Mar 28, 2026
What else would you like to say about your experience?
She actually listens to my concerns and takes me seriously

Mar 28, 2026
What else would you like to say about your experience?
all service was great as always

Mar 28, 2026
What else would you like to say about your experience?
Every one was so kind and professional I really like and appreciate the doctor

Mar 28, 2026
What else would you like to say about your experience?
Dr. Barton, I can't say enough about him. He is an excellent doctor. He's very thorough in his questioning and exams. I just love him and I will follow him wherever he goes. Thank you.

Mar 28, 2026
What else would you like to say about your experience?
The person that took my vitals could have been a little more friendly. Dr Allenbrand Is always thorough, friendly and informative. I have been going to him for 10 years.

Mar 28, 2026
What else would you like to say about your experience?
Excellent and efficient exam, dx, and follow-up .

Mar 28, 2026
What else would you like to say about your experience?
Dr Haile consistently provides excellent healthcare and never rushes me out the door. He is so compassionate and makes me laugh also.